April 2012

APRIL 12 SWEEPING 1

Sweeping: The Journal of Chimney and Venting Technology (ISSN# 1041-6692) is published 11 times annually, by the National Chimney Sweep Guild, 2155 Commercial Drive, Plainfield, IN 46168.

Annual dues to the National Chimney Sweep Guild are $459 for Voting Member Companies and $689 for Supplier Member Companies, of which $80 goes toward a subscription to Sweeping: The Journal of Chimney and Venting Technology. Additional annual subscriptions are available for $80 by contacting the National Chimney Sweep Guild at the office of publication (NCSG, 2155 Commercial Drive, Plainfield, IN 46168).

POSTMASTER: Send address changes to:Sweeping: The Journal of Chimney and Venting TechnologyNational Chimney Sweep Guild2155 Commercial DrivePlainfield, IN 46168

April 2012 Volume 36 #3

Features

Table of Contents

Departments

P.33

P.26

P.14

3 Moving Forward

6 Editor’s Letter

8 Industry Watch

10 Technical Q&A

12 Chimney Sense

18 Coach’s Corner

20 Sweeps Advantage Coupon Program

25 Progressive Perks

30 New NCSG Members

32 Dates & Events

33 Perspective

35 Darwin Awards

35 Display Ad Index

36 Classifieds

14 NCSG Innovation 2012 Recap

26 Test Methods to Determine Water Penetration

2 SWEEPING APRIL 12

ResourcePage

TECHNICAL ADVISORY COUNCIL

Chris Prior Masonry Construction and Restoration and Priorfire

Fireboxes 317-203-0088 x: 2

Jim Brewer Gas Venting and NFPA 54

317-203-0088 x: 3

John Pilger Oil Flue Sizing, Relining or NFPA 31

317-203-0088 x: 4

Randy Brooks IRC, NFPA 211 or Customer Communications

317-203-0088 x: 5

Bart Ogden Stainless Steel Lining, Video Scanning and Narrative

Report Writing 317-203-0088 x: 6

Fred Joy Installation and Venting of Pellet Stoves

317-203-0088 x: 7

Jay Walker Dryer Vents

317-203-0088 x: 8

Rett RasmussenVented and Vent Free Gas Logs and Controls

317-203-0088 x: 9

Rich Martinez Dryer Vents or Masonry

317-203-0088 x: *

Rich Rua General Sweeping or Relining

317-203-0088 x: 0

COMMITTEE CHAIRS AND TASK FORCES FOR 2011-2012Bylaws

Diane Pilger(631) 863-2460

[email protected]

Convention Site SelectionDiane Pilger

(631) [email protected]

Discussion ListMarge Padgitt(816) 461-3665

[email protected]

EthicsMark Stoner


FinanceMark Maynard(920) 830-1920

[email protected]

GovernanceRandy Brooks(805) 646-8961

[email protected]

Government AffairsPhil Mitchell


International RelationsVictor Imgarten(636) 477-9966

[email protected]

Long Range Planning Diane Pilger


MembershipJeremy Biswell(913) 236-7141

[email protected]

NFPA 211 Representative Randy Brooks(805) 646-8961

[email protected]

NFPA 31 RepresentativeJohn Pilger


NFPA 54 RepresentativeJim Brewer


Public Awareness Task ForceMarge Padgitt(816) 461-3665

[email protected]

Technical Advisory CouncilDennis Dobbs(256) 845-9814

[email protected]

ADVERTISING RATES for Sweeping: The Journal of Chimney & Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or [email protected]

Design by Laura Houser Design • laurahouser.com • (317) 213-7497

President, Region 3Jay Walker

(850) 562-4692 • [email protected]

Vice PresidentAt-Large

Diane Pilger(631) 863-2460 • [email protected]

Treasurer, Region 5Mark Maynard


SecretaryJeremy Biswell


Region 1Phil Mitchell


Region 2Bob Fleer


Region 4Ken Hoelscher


Region 6Bob Ferrari


At-Large DirectorsDennis Dobbs


Fred Joy(785) 986-6432 • [email protected]

Supplier RepresentativeEdmund Poplawski


NCSG BOARD OF DIRECTORS 2011-2012

Mark McSweeney, CAE Executive Director

[email protected]

Melissa Heeke, CAE Director of Communications &

Marketing [email protected]

Ashley Eldridge, COI, CPP Director of Education

[email protected]

Candice Bradbury Director of Finance

[email protected]

Megan McMahon Office Manager

[email protected]

Sara Sichting Certification Coordinator (CSIA)

[email protected]

Debbie Cornelius Membership Development

Coordinator [email protected]

Donna Lee Kasmer Program Coordinator [email protected]

STAFF

2155 Commercial Drive Plainfield, IN 46168

(317) 837-1500 Fax: (317) 837-5365

NCSG encourages industry partners to submit press release and articles to Melissa Heeke, Sweeping Editor at [email protected]. Submissions should contain items of interest or importance to the chimney and venting industry. Submissions should not contain direct solicitations, prices, or a call to action on the part of our readers. Submissions may contain images or artwork attached in a .jpg format.

In all cases, NCSG reserves the right to edit submissions to fit space limitations, keep the release and publish at a later date, or refuse to publish the release for any reason. Neither publishing, nor refusing to publish the submission should be considered a statement of NCSG’s opinion regarding the release.

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publications’ standards. Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised. NCSG does not make any effort to review or substantiate claims made by advertisers.

© 2012 National Chimney Sweep Guild, 2155 Commercial Drive, Plainfield, IN 46168 (317) 837-1500

NATIONAL CHIMNEY SWEEP GUILD

Be advised that advice given by NCSG’s Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry. However, we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental, physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace and/or chimney. Additionally, local laws and ordinances may govern and/or supersede the information and any recommendations provided. Final determinations are the responsibility of a local professional with first-hand knowledge of the situation, and the local Authority Having Jurisdiction (AHJ). Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC. By your use of this member benefit you acknowledge acceptance of these terms.

To contact any member of the Technical Advisory Council, please call (317) 203-0088 and select the extension for the person who is best qualified to answer your question:

Dennis Dobbs Technical Advisory Council Chair

Installation or Service of Direct Vent Gas Appliances 317-203-0088 x: 1

APRIL 12 SWEEPING 3

JAY WALKERNCSG PRESIDENT Forward

Moving

npack the golf clubs… Check. Unpack the bag of goodies from the trade show… Check. Review my notes from the seminars and conversations with my colleagues… Check.

These are just a few items I had to do once I arrived home from the 3-1/2 hour drive North back from Orlando. This is the first NCSG Convention I have driven to since Myrtle Beach in 2004. If you were one of the almost 700 attendees at the NCSG Innovation convention and trade show, I’m sure you enjoyed the events that took place. After a fairly cool Sunday before convention (my one day for golf), things warmed up and allowed attendees to enjoy time in the Disney World community for vacation, fun and education. It has always been somewhat of a fear for our convention committee to have a vibrant vacation venue where attendees would not attend classes or the tradeshow. This fear is now gone as we just experienced the contrary in Orlando. For some classes, more chairs had to be added, and our initial survey from our vendors tells us that the trade show floor was full and vendors were very pleased with the new faces and the general attendance in the exhibit hall.

Our keynote speaker Al Levi was able to provide attendees with a charge and information to boost their customer services upon their return to their businesses. Mike Rutz, with Angie’s List, also gave his expertise on the “Customer Service Side of Service”. Many other topics of seminars were available from dryer vent service, selling your company to employees, Level 1 inspections done correctly and Masonry 101 with Chris Prior.

Now is the time to take those new items that you learned and make a plan for implementation. If you were at convention, you heard me reference John Maxwell at the closing banquet. Just today, he referenced the word “execute”. His reference is a very real one for me and I’m sure for many of you. How do we move from the “I think I will do this for my business” to the “doing it” stage? The first step is to get ready and prepare yourself with the needed knowledge and equipment. The next step is to execute and make it happen and close the gap between just “knowing” and “doing”.

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YOU CLEAN CHIMNEYS,WHY NOT CLEAN DUCTS?

Recently Branson, Missouri was hit by tornadoes. Luckily, the Chateau on the Lake, our convention host hotel for 2013, was not damaged by the recent tornado, and initial assessments give a positive outlook for damaged properties in Branson to be rebuilt by April 2013. Also this spring, several other tornadoes devastated many areas as far north as Indiana and south into Georgia. Our thoughts and prayers are with those all who have been affected. Please let the Guild office know your status if you are in these areas.

In a very short while, your board of directors will make the journey to our headquarters, and meet on your behalf to update our long range planning goals and action plans. At that meeting, I look forward to seeing our returning board members and two new board members – Bob Ferrari of Flue Season in Redding, CA (Region 6) and Ken Hoelsher of Abbey Road Chimney Sweep in

Brookville, OH (Region 4). The NCSG board will also participate in a combo work session with the CSIA board to enable the two organizations to work together as we move forward with each organization’s plans and goals.

Finally, I would like to take this opportunity to thank you. Our record attendance at our Southeastern convention venue was outstanding. Also, thank you to all the vendors and staff that make this annual event possible. We will take what we learned and execute an even better convention next year in Branson.

Sweeps Luck to you and your family, and God Bless.

Jay K. Walker

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PELLET VENT SYSTEMA V A I L A B L E M A Y 2 0 1 2

The new Ventis Pellet Pipe System is manufactured with a

304L Stainless Steel Inner Pipe and a Galvalume Outer Pipe.

It features a 1” Clearance to Combustibles and comes with a 20 Year

Lifetime Warranty. It is available with a Painted Black Exterior.

Buy Direct from our manufacturing facility in Scranton, PA.

6 SWEEPING APRIL 12

MELISSA HEEKE, CAENCSG DIRECTOR OF COMMUNICATIONS

Editor’sLetter

his month we welcome back springtime. The NCSG Innovation 2012 convention and trade show is behind us and, as an industry, we’re looking

forward to a season filled with masonry projects and forward scheduled sweeping and inspection appointments. There is so much to do this time of year to keep our coffers filled and prepare ourselves for what we know will be an overfull schedule in the upcoming months.

Back on the home front, the NCSG staff has been hard at work converting to a new database and revamping the NCSG website (check it out at www.NCSG.org if you haven’t already). This is OUR time to focus on the business of running the association, as well. Springtime is a time of renewal and we’re looking

forward to providing you with a renewed focus on helping make the Guild an even more valuable resource for you.

Cheers to the spirit of renewal and the everyday things that add up to make a huge difference. This spring, the changes you make in your business have the potential to recharge you now and in the upcoming home heating season. Now is the time to make the small improvements you’ve been considering for “when you have time”. Enjoy the longer days and the warm spring wind on your face!

All the best,

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8 SWEEPING APRIL 12

IndustryWatch

Newtown Chimney Sweep Wins First Ever Red, White & Blue Powder-Coated Chimney Cap at NCSG ShowThe last thing Ben Schick thought would ever happen to him at the NCSG show in Orlando was that he would win a red, white and blue chimney cap. The very last thing. But he did.

Schick, representing Newtown Chimney Sweep of Langhorne, PA, filled out an entry card at the Improved Consumer Products (ICP) booth during the show and happily accepted the “Patriot” chimney cap after a drawing at the end of the exhibition. “It’s a cool thing to have,” he said. “Maybe I’ll use it on my website or in one of my brochures.”

The cap was the first of a line of powder-coated caps now being made by ICP in a variety of colors. “We made the red, white & blue one first to emphasize the point that our caps are all 100% made in America using American-made materials,” says ICP president Rich Paynton. “But we also wanted to demonstrate our new capability and our spirit of patriotism.”

Paynton emphasizes that the powder-coated caps are still 100% austenitic stainless steel under the colors and will deliver the extended wear and performance for which the standard line of ICP caps is known.

According to ICP, the black model seen at the show offers the advantage of basically staying the same color after extended use, since soot eventually causes some discoloration. The deep bronze cap offers an attractive and more economical alternative to copper. Both caps generated a great deal of interest from sweeps, other manufacturers, and distributors.

The new caps will provide another possibility for those installers who find that homeowners are looking for an alternative to the traditional stainless steel caps, according to Paynton. “Now the caps can blend in with roof colors, gutters and downspouts, and even the environment surrounding the house.”

ICP expects to be adding to the line of powder-coated caps that will be available for the popular WeatherShield™ and VacuStack™ product lines. Further information on the new powder-coated caps may be obtained by calling ICP at 508-695-7000.

Veracity Insurance Solutions Purchases Stratus Insurance ServicesEffective January 1, 2012, Veracity Insurance Solutions, LLC (Veracity) has purchased Stratus Insurance Services, Inc. The change in ownership will be not change terms of NCSG members’ existing liability coverage with either Gemini Insurance Company (Iowa and Florida) or Berkley Assurance Company (all other states). “While the name of our endorsed insurance provider has changed, the support personnel remains the same and we’ve been assured that existing coverage and the level of customer services you’ve come to know with Stratus will remain the same,” says Mark McSweeney, NCSG Executive Director. Veracity Insurance Solutions is an international insurance brokerage firm specializing in the placement of Programs, General Liability, and Product Liability Insurance. With over 30 years of combined experience in the insurance industry, Veracity has access to both domestic and foreign markets, in-house underwriting authority, and several key wholesale brokerage markets. Officers of Veracity are Daryle Stafford as President & CEO, Chris Van Leeuwen as Vice President of Sales, and Melanie Allen as Vice President of Operations. “We are very excited about this opportunity to grow and provide more products and services to our customers,” Veracity President Daryle Stafford says. “Stratus has a great history in the insurance industry and we are excited to bring that knowledge and experience to Veracity.” Stratus developed the chimney sweep insurance program in response to the requests of the chimney sweep industry. Working closely with the National Chimney Sweep Guild (NCSG) and the Chimney Safety Institute of America (CSIA), Stratus was able to develop an insurance policy specific to the needs of the chimney sweeps including bodily injury, property damage, products, completed operations, personal injury, medical expense and professional liability. The professional liability insurance coverage enhancement addresses chimney inspections. Representatives from Veracity (formerly Stratus) will be exhibiting at the NCSG Innovation 2012 trade show in Orlando. More information about the program for NCSG members can be found at Veracity’s website or by calling (866) 395-1308.

Industry Watch PolicyNCSG encourages industry partners to submit press releases to Melissa Heeke, Sweeping: The Journal of Chimney & Venting Technology editor, via email at [email protected]. Submissions should contain items of interest or importance to the chimney and venting industry. Submissions should not contain direct solicitations, prices, or a call to action on the part of our readers. Submissions may contain images or artwork attached in a .jpg format. In all cases, NCSG reserves the right to edit submissions to fit space limitations, keep the release and publish at a later date, or refuse to publish the release for any reason. Neither publishing nor refusing to publish the submission should be considered a statement of NCSG’s opinion regarding the release.

Ben Schick accepts the ICP powder-coated WeatherShield cap from Alex Paynton, ICP Production Manager.

APRIL 12 SWEEPING 9

INDEPENDENT ACCOUNTANTS’ COMPILATION REPORT

To the Board of DirectorsNational Chimney Sweep GuildIndianapolis, Indiana

We have compiled the accompanying statement of financial position of National Chimney Sweep Guild (NCSG) as of August 31, 2011, and the related statements of activities and cash flows for the year then ended. We have not audited or reviewed the accompanying financial statements and, accordingly, do not express an opinion or provide any assurance about whether the financial statements are in accordance with accounting principles generally accepted in the United States of America.

Management is responsible for the preparation and fair presentation of the financial statements in accordance with accounting principles generally accepted in the United States of America and for designing, implementing, and maintaining internal control relevant to the preparation and fair presentation of the financial statements.

Our responsibility is to conduct the compilation in accordance with Statements on Standards for Accounting and Review Services issued by the American Institute of Certified Public Accountants. The objective of a compilation is to assist management in presenting financial information in the form of financial statements without undertaking to obtain or provide any assurance that there are no material modifications that should be made to the financial statements.

November 15, 2011Merrill & Thoman, LLPCertified Public Accountants NATIONAL CHIMNEY SWEEP GUILD(A NONPROFIT ORGANIZATION)STATEMENT OF FINANCIAL POSITIONYEAR ENDED AUGUST 31, 2011

ASSETSCash and cash equivalents $ 225,300

Accounts receivable 38,472Due from CSIA 59,142Inventory 3,924Prepaid expenses 7,836Property, technology and equipment 786Total Assets $ 335,460

LIABILITIES AND NET ASSETSAccounts payable and accrued liabilities $ 42,028Advance dues and prepaid revenue 373,024Accrued payroll and other 33,465Total Liabilities 448,517

NET ASSETSUnrestricted net assets (113,057)

Total Liabilities and Net Assets $ 335,460

NATIONAL CHIMNEY SWEEP GUILD(A NONPROFIT ORGANIZATION)STATEMENT OF ACTIVITIESYEAR ENDED AUGUST 31, 2011

Changes in net assets:

Operating revenue:Dues $ 417,150Advertising 151,611Trade show and convention income 258,987Retail sales 2,593Interest income 1,299Total operating revenue 832,359

Operating expenses:Member services 277,175Publications expenses 200,073Trade show and convention expenses 287,299Supporting activities:General management – staff expenses 20,889General management – other expenses 16,778Organization and development 3,397

Technology 3,501Total operating expenses 809,112

Change in net assets before interest, and depreciation 23,247

Depreciation 1,357

Change in net assets from operations 21,890

Net assets – beginning of year (134,947)

Net assets – end of year $(113,057)

NATIONAL CHIMNEY SWEEP GUILD(A NONPROFIT ORGANIZATION)STATEMENT OF CASH FLOWSYEAR ENDED AUGUST 31, 2011

Reconciliation of change in net assets from operations to net cash provided by (used in) operating activities:Change in net assets from operations $ 21,890

Adjustments to reconcile change in net assets fromoperations to net cash provided by (used in) operating activities:Depreciation and amortization 1,357

Decrease (increase) in:Accounts receivable ( 29,589)Prepaid expenses ( 3,930)Inventory 918

Increase (decrease) in:Accounts payable and accrued expenses 24,902Unearned revenue 53,110Total adjustments 46,768

Net cash provided by (used in) operating activities 68,658

Net change in cash 68,658

Cash and cash equivalents – beginning of year 156,642

Cash and cash equivalents – end of year $225,300

NATIONAL CHIMNEY SWEEP GUILD FINANCIAL STATEMENTS YEAR ENDED AUGUST 31, 2011

10 SWEEPING APRIL 12

No, we are chimney sweeps not animal control specialists. In this day and time many sweeps are looking for alternative business opportunities. After watching television shows like Billy the Exterminator, some

may be intrigued to the point of seriously considering animal removal as part of their business. I urge those who are interested to go online and check out the credentials of these seasoned professionals. You will find that the majority of them have many years of education and experience in their field under their belt.

TechnicalQ&A DENNIS DOBBS, NCSG

TECHNICAL ADVISORY CHAIR

A

QA customer called who thinks he has a

raccoon in his chimney. Should I attempt

to remove it?

If you are seriously thinking about becoming an animal removal specialist, you must check out your local and state requirements. Licensing will most likely be a requirement as well as insurance.

Be very careful approaching situations where a homeowner thinks he has an animal in his chimney. Never ram your head down the chimney to see what’s in it. Hundreds of people are severely injured each year when dealing with wild animals. Ringworm, hepatitis, rabies or even a fall from the roof while fighting with a raccoon may not be your only worries, a visit from the local game warden could result in huge fines if you do not have the proper credentials.

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APRIL 12 SWEEPING 11

Exclusive Distributors of Advanced Ceramic Coatings and Thermal Protective Systems

The Thermocrete® process coats the inside of the chimney from top to bottom with a highly durable ceramic sealant. Thermocrete is the most

versatile solution for chimney restoration & repair. No significantdownsizing makes it ideal for use in fireplace flues. Strengthens and

restores flues serving gas, oil, wood or coal appliances. Repairs problem flue shapes & sizes & offsets with ease.

Tested. Listed. Guaranteed. Transferable lifetime warranty.

Smoktite® is a unique ceramic product sprayed into smoke chambers to seal holes and gaps. This breakthrough spray technology allows smoke chamber repairs to be done faster, easier, and more cost effectively. Quick, clean and easy to install, simply spray our unique ceramic formula onto the smoke chamber surface to seal holes, creating a smooth, insulative and protective coating, without removing the damper frame. Smoktite™ is THE choice of chimney professionals.

Dynacote® with Emisshield™ is a firebox enhancement that can increase heat to any room by up to thirty percent, instantly. Put this technology to work today to

help your customers save fuel and money every time they light a fire. Available in black or gray.

www.ventechindustries.com • 384 Harold L. Dow HIghway, Eliot, Maine 03903 • (866) 439-0069

Firmly committed to being the best in the business, Ventech Industries’ products and accessories are all engineered to provide years of reliable, heavy-duty performance, and are backed by unmatched customer service and support.

Bring the best to your clients’ homes. Guaranteed.

Spray CeramicsStand The Test. Guaranteed.

Ceramics that coat from the firebox to the chimney cap.

Leave the demolition to the competition.

Less Fuel, More Heat!

“Being in business for over 20 years, I can honestly say Thermocrete is the best investment we’ve made to increase our bottom line and help protect our valued customers.”

Steve Lovsteen, CEO and FounderOliver Twist Chimney Sweep,Huntington Beach, California

For more information on our complete line of products visit ventechindustries.com.


What Is Right, What Is Wrong and What Is…

W hen doing a thorough chimney inspection

relying on NFPA 211 and IRC, it is easy

to determine what is right and what is

wrong. But sometimes the hardest thing

is determining the “What Is”, meaning the

current condition of the chimney and what

is causing the problem. How can conditions such as a water leaks

or settling potentially create hazardous conditions?

After first becoming a CSIA Certified Chimney Sweep, I

felt confident that I had all the knowledge needed to save

homeowners from the grief and agony of having a problematic

chimney. But over time I realized the complexity of chimney

issues. And, in this land of opportunity, not all chimneys are

created equal. With modern technology such as digital and

internal flue cameras, the ability to diagnose chimney problems

has increased tremendously; but always remember to look at the

chimney structure as a whole.

Beware. What can appear as a simple water leak in a masonry

chimney can actually be a sign of larger problems. Masonry

fireplaces could have been leaking for years prior to the

homeowner’s knowledge. Water entering the structure must have

an escape somewhere. Wooden roof joists, wooden sealing joists

as well as the wall behind the fireplace facing can rot out because

of wicked up water. The metal strapping used to hold the face

brick or rock in place can easily let go from the rotted wood and

let the facing stand-alone creating an unstable condition. Rotted

wood pieces could fall down and become in contact with the

masonry over the firebox opening causing a potential fire hazard.

Flooring and floor joist under the hearth extension and seal

plates at the perimeter of the foundation can rot out due to damp

conditions. And what about the plumbing for those gas starters?

Homeowners that have converted to gas appliances can also have

major issues. High CO levels and/or sooting could possibly occur.

Not only can vented and vent-free gas logs and inserts suffer

from high moisture levels but their electronic control systems can

develop a wide array of problems.

Chimney Sense DENNIS DOBBS, NCSG

TECHNICAL ADVISORY CHAIR

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Same day shipping for orders placed before 2:00PM Eastern Time.

FIREPLACE, WOOD AND GAS HEATING PRODUCTS

Some of the same scenarios are also true with

prefab fireplaces. Prefabs (zero clearance

fireplaces) are designed to sit on a wood floor

which supports the weight of the unit and

sometimes there is a wooden platform built to

raise the fireplace for a raised hearth. If a leak

has been going on long enough, these platforms

or the floor itself can start to rot out, a key thing

to look for here is the position of the fireplace.

If damage has occurred you may see that the

fireplace is leaning backward or has dropped

straight down and is no longer in line with the

facing.

Most of us have pulled out old wood burning

inserts from masonry fireplaces only to realize that

the portion of the unit that was inserted into the

firebox is heavily damaged due to the amount of

rust. Since we are in the age of higher efficiency

wood burning and gas log inserts, it is a good

idea to perform a full Level 2 inspection when

changing appliance type, fuel type or use, which

is the standard according to NFPA 211. When

dealing with a water leak you really need to

consider doing a full Level 2 inspection, you may

be surprised at what you may find.


Jordan Rosas of Chimney Sweeps of Sherwood Forest Inc. in Mount Airy, MD was one of 635 attendees (and one of 72 first-time attendees) gathered in Orlando for the best-attended Southeastern convention in Guild history.

As is tradition, the week began with both the CSIA Certified Chimney Sweep and the CSIA Certified Dryer Exhaust Technician review and exam sessions on Tuesday, February 14. The National Chimney Sweep Guild and the Chimney Safety Institute of America boards also met that afternoon. NCSG thanked Marge Padgitt of Hearth Masters in Independence, MO for her service as Region 4 Director and welcomed Ken Hoelscher of Abbey Road Chimney Sweep in Brookville, OH to the seat. For many attendees, the evening came to a close with a Valentine’s Day dinner at the Outback Veranda among friends.

On Wednesday morning, February 15, NCSG President Jay Walker welcomed attendees from 44 states and six countries to the convention and trade show. He introduced the 2012-2013 board of directors and addressed questions on topics as varied as regional representation and massage chairs as part of the annual membership meeting. John Pilger, CSIA President, took the microphone and updated the audience on the organization’s latest accomplishments, including being referenced as the chimney experts in several leading consumer and firefighter publications. Then, the afternoon’s educational sessions began with Al Levi’s keynote address. Mary Poppins joined the group for the Welcome Reception later that evening.

Exhibitors were busy setting up their booths on Wednesday and Thursday in preparation for Thursday morning’s trade show opening session. Exhibitors from 52 companies filled 84 booths to meet the trade show hall’s capacity. The inaugural SEEK to WIN! program kept the trade show humming for the duration of the show hours on Thursday afternoon and Friday morning.

With education packed into the daytime hours that remained on Friday and Saturday, no attendee went without the opportunity to experience the best business and technical education that the chimney industry has to offer.

Saturday’s banquet and awards ceremony held a special treat for attendees as they were introduced to the evening’s entertainers, Gummy Creosote and Charlie Brushes. The duo kept the program hopping with quips and one-liners about the industry (and about a few of the organization’s leaders!) Many congratulations are in order for the winners of this year’s awards: Terry Dearborn, Paul Anderson (posthumously) and Russ Dimmitt.

Save the date for NCSG Innovation 2013 at the Chateau on the Lake in Branson, Missouri (April 4-7, 2013)!


NCSG President’s AwardTerry Dearborn Valley Chimney Sweep & RestorationYorkville, IL

Terry Dearborn served on the NCSG board in the mid-1980s. He and his wife Wendy have been long-time supporters of the NCSG, having been members now for over thirty years. He has served on the NCSG Technical Committee and has always been an advocate of the Guild’s international relations. He imported smoke candles from Europe and worked early on with Victor Imgarten to try to bring a refractory material to the United States. He regularly hosts European sweeps at his home in the Chicago area when they visit us in the United States and he played a key role in providing technical education when NCSG hosted ESCHFOE this past summer. Congratulations, Terry!

NCSG Friendship Award Paul Anderson (posthumous) Bless Your HearthOcala, FL

Paul was a long-time member and supporter of the Guild. He served as an At-Large director from 2004 to 2007 and as Secretary from 2006-2007. He previously served on the NCSG Technical Committee and was a CSIA instructor. Last year, at the convention in Hartford, he briefly “came out of retirement” to help Fred Joy and the Guild with our A/V requirements. Paul always had a smile and had an incredible way of just going with the flow and not letting the pressure get to him. Connie Anderson, Paul’s widow, accepted the NCSG Friendship Award on his behalf at the 2012 banquet and awards ceremony. Congratulations, Paul! You are missed.

CSIA Don Leavitt Education AwardRuss DimmittCopperfield Chimney SupplyFairfield, IA

Russ Dimmitt was selected as the winner of the 2012 CSIA Don Leavitt Education Award. From John Pilger’s speech, “Russ has been very active in the chimney industry for over 22 years. Not only is he active in the NCSG but his local chapter of the HPBA. He has a reputation for being a man of integrity and is always quick to share his knowledge with sweeps and anyone else that expresses interest. He has presented seminars at several NCSG conventions and HPB Expos and is known for not being afraid to address difficult and even arguably unpopular issues, such as installing inserts into factory-built fireplaces. He has tremendous technical skills and is one of the country’s leading experts on chimney liner system. In a resolution he received from NCSG, upon his retirement from the board, it was noted that he “has proven himself to be a knowledgeable contributor to the industry both educationally and technically.” Congratulations, Russ!

Many thanks

to our 2012

sponsors!

Chateau on the Lake (Branson, MO) M&G Dura Vent • SaverSystems

CLOSED CIRCUITInternal Evaluation System


Jim Gillam of The Chimney Sweep News (SNEWS) presented The Pete Luter Innovation Award for Innovation in Venting Service Best New Product

for Chimney Professionals to two companies for 2012: Walk Board and Work Platforms by High Stepper, LLC (left) and Chimney Pro’s Sidekick App

for Apple, Android and PC by Regional Chimney Supply. The Pete Luter Innovation Awards highlight and honor the best new products for use or

sale by chimney professionals as determined by a panel of judges from across the country.

Pete Luter Innovation Award Winners

The National Chimney Sweep Guild announced the

winners of its first photo contest

Innovation 2012 convention in

at the NCSG

Orlando.

There are three categories with winners in each

category:

Darwin Award: Best of the worst chimney,

fireplace or wood stove installation. Just when you

think you’ve seen it all, something comes up that you

just can’t believe. Winners are:

• Third place: Doc and Kevon Binder of Doctor Flue,

Inc. in Tecumseh, MI.

• Second place: Brion Barnhill of Barnhill Chimney

Company in Lexington KY.

• First place: Tino Durastante of New Breed Chimney

Sweep in Niles, OH.

Best Fireplace Face Picture:Photos of great work you’ve seen with cultured

stone, brick, or other materials.

• Second place: Gene Padgitt of Hearth Masters in

Independence, MO

• First place: David Holiway, True Craft Masonry

Fireplaces (submitted by Jeff Charlebois of Boulder

County Chimney Sweep in Boulder, CO.

Best Masonry Construction: The best

of your own work constructing chimneys, fireplaces,

masonry heaters, etc. - if it has anything to do with fire

it is eligible!

• Gene Padgitt of Hearth Masters in Independence, MO

Photo Contest 3rd

1st

1st

2nd

2nd

Darwin Award

Best Fireplace Face Picture

Best Masonry Construction


As you read this we are in the midst of a seasonal change due to the arrival of spring. But this also signals the arrival of another season to the world of the chimney service company. Many do not realize it, but the chimney service world has three seasons, they are:

1. The closure of winter and heading into spring, these callers want good things, repairs, water entry issues, and so much more. These are the calls of the consumer for large scale repairs, perhaps repairs quoted in the fall and they are now ready after the discontinuance of use of the chimney.

2. The closure of summer and heading into fall, another type of client is now our main caller. These are the folks who want their appliances ready for winter.

3. The period of time between Christmas and New Year’s, our calls have just made another change. This consumer has a problem, something is not working.

The buzzword this month is THE PLAN. Likely over the winter you may have had an opportunity to join with colleagues in Orlando for the NCSG convention, and you may also have had the opportunity to travel to Atlanta for the HPB Expo. Both had good turnouts this year, and both had some excellent educational value for the members of our industry.

But let’s take a look at how we digest what we have learned and how we put it into action in our business models. All too often, we see these great concepts, great ways to increase the bottom line, but then, as business owners, we make the fatal mistake of FTI. As previously discussed, FTI stands for FAILURE TO IMPLEMENT. This along with the lack of EXECUTION puts us in

BY JERRY ISENHOUR OF CHIMNEY & VENTING

CONSULTANTS IN CONCORD, NCCoach’s Corner

The

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Crack & Joint Sealant...New Name, Same Great Product

We recently changed the name of CrackMagik to ChimneySaver Crack & Joint Sealant. No changes in formulation have been

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Product Update

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Visit us online at chimneysaver.com and register your business on our zip code locator for FREE.

The Plan


line for our businesses to flounder. To take the step and make it to the next level, that is a part of the free enterprise plan for the enterprising business owner.

How do we do that? Well we have to back off from working. We have to back off from working in the business, doing the busy work and we need to schedule our planning meeting. Now you may be a one-man company or you may have a long list of staff members. It makes no difference in regards to the size of the company. One has to do proper planning; it cannot be a haphazard endeavor. You are responsible to the shareholder(s) of the company, and likely that may mean only you. But you have to realize that all companies have an economic impact.

Set up the date for the meeting, assemble a topics list for discussion and call in the folks you trust for advice, who truly can be an asset to you with their input. Input of others is something that leads many to business success. Some use MIX groups, others use other sources. But someone has to have input and be able to offer suggestions.

Only yesterday as I traveled back from a meeting with one of my clients, I stopped to visit an old friend in the chimney service industry. This person had a MAGIC MOMENT in their life. The magic moment was when one day he got involved in a MIX group. He saw potential that just was never there, he saw where he needed to make the move. It was time for a warehouse, for office space, it was the time to move it out of the house. When I stopped to visit, I found an immaculate operation. I found systems in place for freight receipt and processing, fabrication, truck loading and warehousing that, quite frankly, the largest company in the world could learn from. I had known this sweep for many years. And he has increased his success and is on the move to higher success. I was very proud of what he had done as he showed what is truly possible in our great country today. He did this in the down economic year of 2011. I was most proud as he had also figured out he was just starting and that as he continued his plan is to OWN HIS MARKET!

As I meet with clients I find these are not isolated cases, situations like his are becoming the norm. Folks have seen the true potential of the AMERICAN CHIMMNEY SERVICE INDUSTRY and they are moving to capture their share.

So take a few minutes, review where you have been and where you want to be. What is your decision as to where you want to

be in 3–5 years? What are the frustrations that make business where it just is not any fun anymore? Think about how you put the thrill back into your business that you had when maybe that August West or Black Magic Chimney Sweep kit arrived some years ago. The day you unpacked that first vacuum and you sat there and wiped it down, you saw where you could become the master of the industry and how you could own your market.

I see it with others. I see where they have branded their company names in their market area, where they have branded to the point that now the Google search for chimney sweep services is topped by a Google search for their company name. When someone has branded their company to this extent they have accomplished a great deal.

So stop, look honestly, and set the time up for your planning meeting. You can do this. Or you can decide that things are just fine as they are, the great thing about this country is that you can do what you set out to do. Are there obstacles? Of course there are, but obstacles are just a part of the game. I have seen many that have crossed hurdles in the last three years, but this isn’t what separates the winners from the losers. The loser cannot face adversity; they take their toys and go home. The winner faces adversity, uses it as a learning tool and, due to adversity, he continues to be a winner.

Ever heard of Milton Hershey? He failed in the candy business initially, but the initial failure enabled him to have the strength and the wisdom to found and make Hershey Chocolate and become a world leader. How about Abraham Lincoln? Another great leader! He lost more elections than he won, yet today he is known as one of the greatest Presidents to sit in the office.

You are the true key to your success! Think about it.

About the Author: Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry. For more information about Jerry and how he can assist you individually in your quest for success, take a look at his web site www.chimneyandventingconsultants.com He can be contacted at [email protected] or by phone at (704) 425-0217. You can also obtain great business tips from his Facebook page Chimney & Venting Consultants.


Look for the 2011 – 2012 coupon offers in the “Members Only” section of the NCSG website at www.NCSG.org. Here you will find information necessary to redeem these coupon offers and others from these participating vendors:

AHRENS Chimney Technique • AirJet, Division of Continental Industries • Alpha American Company BAC Sales, Inc. • Condar Company • Copperfield Chimney Supply • Duct Cleaners’ Supply • Dynacote LLC • Earthcore Industries, LLC • Enervex, Inc.(formerly Exhausto) • Firesafe Industries • Fireside

Distributors, Inc. • Hearth Classics • High Stepper, LLC • HY-C Company, Inc. • Lifetime Chimney Supply• Lindemann Chimney Supply • Longleaf Lighter Company • Matters of the Hearth • Meyer Machine & Equipment • National Chimney Supply • Neuex Hearth Products • New England Chimney Supply • Olympia Chimney Supply • SaverSystems • Smoktite LLC • SNEWS - The Chimney Sweep News • U.S. Fireplace Products, Inc. • Ventech Industries, Inc. •

Wakefield Brush • Whitecaps • Wohler USA, Inc. • Z-Flex.

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild. Visit www.NCSG.org to learn more and to start saving!

2011 – 2012 SWEEPS ADVANTAGE COUPON PROGRAMFeatured Coupons of the Month

HIGH STEPPER, LLC SAVE Up to $ 40 Save 55 on your initial order of High Stepper Products when you purchase any 3 items

FIRESIDE DISTRIBUTORS, INC.

SAVE UP TO $ 28Choose from 8 Pilgrim Ensembles; matching screen, toolset and wood holder (when available)

AND receive 10% off the toolset and wood holder

SAVE Up to $20 Princeton Glass Enclosure by Stoll. Any Princeton Glass Enclosure by Stoll – Extra 5% discount

SAVE Up to $ 45 Magnificent Oak Series. Vented Gas Log with Tech 9000 Burner – Extra 10% discount

SAVE Up to $50 DuraVent by M & G. Any $1,000.00 net DuraVent Product order – Save $50.00

VARIES By Amount Of Purchase

AW Perkins Power Sweeping Rods, Brushes, Whips and Tools (All items with ButtonLoc Connector) – Extra 5% discount

VARIES By Amount Of Purchase

AW Perkins Power Sweeping Rods, Brushes, Whips and Tools (All items with ButtonLoc Connector) AND a Rovac 3 Motor or 1 Motor Chimney Sweep Vac – Extra 10% discount on

entire order

The Chimney Safety Institute of America, Inc. (CSIA) sponsors the CERTIFIED CHIMNEY SWEEP ® certification program. The CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® trademark is a registered trademark of the CSIA, and was developed especially for this program and is a symbol of your professionalism, understanding of, and dedication to your industry. Display it with Pride. Use it Correctly.

Who may use the Trademark?• SoleOperator–Individualswhomaintain a sole proprietorship, are currently a CSIA Certified Chimney Sweep, have no other employees, and have signed the CSIA Code of Ethics are granted a royalty free limited license to use the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo.

• Partnership–Companiesorganizedasa partnership are granted a royalty free limited license to use the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA Logo® provided the partner performing the sweeping and/or inspection is currently a CSIA Certified Chimney Sweep and signed the CSIA Code of Ethics.

• MultipleEmployeeCompany–Companies with multiple service

technicians are granted a royalty free limited license to use the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo provided that at least one individual who is currently CSIA Certified Chimney Sweep and signed the CSIA Code of Ethics is on the job site performing/supervising the sweeping and/or inspection. If a work order or equivalent document is provided to the customer, the CSIA Certified Chimney Sweep must sign the document and clearly print his/her certification number next to the signature.

Are there any limitations on use? • TheCERTIFIEDCHIMNEYSWEEPCHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo may be used on company stationery, advertising and marketing materials, business vehicles, business signs, publications, business forms, shipping materials or in similar activities for business purposes only. It may also be posted on your company’s web site.

• CSIAdoesnotauthorizeuseofthetrademark in connection with any services apart from the services the individual is CSIAcertifiedin.Nordoesitauthorizeitsuse to promote or identify any product, including use of the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo on any product

packaging, product labeling, product advertising or product promotional materialswithoutwrittenauthorizationfrom CSIA.

• YoumaynotusetheCERTIFIEDCHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo as your business trademark, or incorporate it into your business trademark.

• Expiration–Ifcertificationexpires,theCERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo and any reference to certification must be removed from any and all promotional materials including, but not limited to, advertising, letterhead, business cards, company fliers, vehicles, and company web sites within 30 days of expiration.

• Revocation–Ifcertificationisrevoked,the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo and any reference to certification must be removed from any and all promotional materials including but not limited to advertising, letterhead, business cards, company fliers, vehicles, and company web sites within 3 days of revocation.

Can I make any changes or alterations to the Trademark?No. The CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF

CSIA Update www.CSIA.org

Publication for CSIA Certified Chimney Sweep®s

ADVERTISEMENT

CSIA Trademark Use Guidelines for CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® trademarkA registered trademark of the Chimney Safety Institute of America, Inc

CSIA Calendar of EventsSchedule subject to change. Please contact CSIA prior to making travel arrangements.

Register today at www.CSIA.org or call us at (317) 837-5362.

CSIA Certified Chimney Sweep Review and ExamFebruary 14, 2012 | Orlando, FLMarch 2, 2012 | Atlanta, GAMarch 9, 2012 | CSIA Technology CenterMarch 21, 2012 | Lake Bluff, IL Sponsored by Lindemann Chimney SupplyApril 13, 2012 | Manchester, New HampshireMay 11, 2012 | Scranton, PAJune 1, 2011 | CSIA Technology CenterJune 15, 2012 | Richmond, VAJuly 9, 2012 | Reno, NVAugust 2, 2012 | CSIA Technology CenterAugust 17, 2012 | Madison, WISeptember 7, 2012 | Atlantic City, NJOctober 19, 2012 | Latham, NYNovember 2, 2012 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certified Chimney Sweep® exams. The review sessions are not a substitute for advanced study.

CSIA CEUs: 1.25-T, 1.25-CS, 1.25-HS, 1.25 CL

CSIA Certified Dryer Exhaust Technician Review and ExamFebruary 14, 2012 | Orlando, FL

August 3, 2012 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certified Dryer Exhaust Technician® exam. The review sessions are not a substitute for advanced study.

CSIA CEUs: 1.25-T, 1.25 CS, 1-HS, 1-CL

National Chimney Sweep Training School April 2–7, 2012 | CSIA Technology Center

June 4–9, 2012 | CSIA Technology Center

August 6–11, 2012 | CSIA Technology Center

September 24–29, 2012 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems, equipment operation, health and safety considerations and step-by-step instruction in codes, clearances, standards and practices.

CCS CEUs: 4 T, 4 C&S, 4 C&L, 4 H&S NFI CEUs: 6 T

Installing and Troubleshooting Gas Hearth AppliancesMay 14–18, 2012 | CSIA Technology Center

Service and installation, including appliance standards, combustion requirements, pipe sizing and installation, troubleshooting, carbon monoxide testing and fuel conversion.

CEUs: 4-T 4-CS 4-HS 4-CL

Installing & Troubleshooting Woodburning Hearth AppliancesJuly 9–13, 2012 | CSIA Technology Center

Energy efficiency, appliance selection and sizing, installation of woodburning fireplaces and stoves, system operation, maintenance and troubleshooting. Subject to availability.

CSIA CEUs: 4-T 4-CS 4-HS 4-CLL

Chimney Physics—2 Day March 22–23, 2012 | Lake Bluff, IL Sponsored by Lindemann Chimney SupplyMarch 23–24, 2012 | Albany, NY Sponsored by NYSCSG

Diagnosis and resolution of chimney performance problems, solving air pressure problems, identifying the symptoms of indoor air pollutants, determining combustion air requirements for vented appliances in a two-day in-person format.CSIA CEUs: 3-T 3-CS 3-HS 3-CL

Inspection and Report WritingJuly 19–20, 2012 | CSIA Technology Center

Chimney inspections and evaluations, report writing including regional and environmental influences, effective

photo documentation, digital organization and administrative procedures.CSIA CEUs: 6-T, 6-CL

June 25-29, 2012 CSIA Technology Center

May 18,2012

June 11-16

ADVERTISEMENT

AMERICA ® Logo must be used exactly as it appears and cannot be changed or altered, other than to be enlarged or reducedinoverallsize.TheCERTIFIEDCHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo must always be used in its complete form without the addition of other words or punctuation.

Are there any size or color restrictions?There are no color restrictions so long as the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo remains easily identifiable. The trademark may not be the dominant or largest element in your promotional materials, and may not be larger than your company name or trademark. The trademark may not occupy more than 10 percent of the total advertising space on Yellow Page or other advertising, letterhead, business cards, etc. When the CERTIFIED CHIMNEY

• Trademarksinavarietyofformatsforyour online and print projects!

• Buttonsforyourwebsite• AcustomizablePowerPointpresentation

for home inspectors• InspectionSOPs• LadderSafetyTips• ChimneyFires:Causes,Effects&

Evaluation (.pdf download)

Prepared by Chimney Safety Institute of America- Chimney Fire Education and Research Task Force. A print version of this whitepaper is also available for purchase. • Top10WoodburningTips(.pdfdownload)

Updated Homeowner Brochures Just in Time for Spring Home Shows

Virginia, Inc. in Charles Hall of Winston’s Of Northern

Arlington, VA and Jeff Schmittinger of Wisconsin Chimney Technicians, Inc. in Waukesha,WI

, the

Log in to the CCS & CDET Only Area on CSIA.org for These Great Resources:

CSIA Brochure Task Force redesigned

Homeowner Education the entire series of the popular CSIA

Brochures. Theupdatesareprimarily cosmetic, bringing the brochures a more modern look; however, in some cases, the content has also been modified slightly. Request a brochure sample pack by emailing [email protected] or calling (317) 837-5362.

SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo is used, it must be accompanied by the registered trademark symbol

Are there any other conditions?• AtalltimesCSIACertifiedSweepsagree to maintain quality standards when using the trademark as prescribed in the CSIA Code of Ethics.• CSIAreservestherighttoinspectandgive final approval to the reproduction and the manner in which the trademark is reproduced or displayed. Upon request, CSIA Certified Sweeps using the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo agree to provide CSIA with representative copies of all materials bearing the trademark and to abide by the decision of CSIA with respect to approval of the use of the trademark in advertising and corporate literature.

• Alluseofthetrademarkwillinureto the benefit of the Chimney Safety Institute of America, Inc.

Who can I contact if I have additional questions?

If you have questions about the correct use of the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo, write or call CSIA at 2155 Commercial Drive, Plainfield Indiana 46168, (317) 837-5362 or fax (317) 837-5365, email [email protected].

NOTE:TheCERTIFIEDCHIMNEYSWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo is a registered trademark of the Chimney Safety Institute of America, Inc., and is reserved for use solely by the Chimney Safety Institute of America, Inc. and its CSIA Certified Sweeps granted a license to use the mark herein. This is a limited license and CSIA does not grant the right to use any trademark, trade name, trademark, or certification mark of the Chimney Safety Institute of America, Inc. other than the use of the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo as specifically authorizedherein.TheChimneySafetyInstitute of America, Inc. reserves the right to revoke the use the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo when it determines that a CSIA Certified Sweep is not using the trademark in accordance with the CSIA Trademark Use Guidelines or in accordance with the CSIA Code of Ethics. The CSIA Trademark Use Guidelines concerning use of the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA ® Logo are subject to change following notice to CSIA Certified Sweeps granted a license to use the trademark.

Adopted 11/17/2001Updated 9/1/2009

CSIA Calendar of EventsSchedule subject to change. Please contact CSIA prior to making travel arrangements.

Register today at www.CSIA.org or call us at (317) 837-5362.

CSIA Certified Chimney Sweep Review and ExamFebruary 14, 2012 | Orlando, FLMarch 2, 2012 | Atlanta, GAMarch 9, 2012 | CSIA Technology CenterMarch 21, 2012 | Lake Bluff, IL Sponsored by Lindemann Chimney SupplyApril 13, 2012 | Manchester, New HampshireMay 11, 2012 | Scranton, PAJune 1, 2011 | CSIA Technology CenterJune 15, 2012 | Richmond, VAJuly 9, 2012 | Reno, NVAugust 2, 2012 | CSIA Technology CenterAugust 17, 2012 | Madison, WISeptember 7, 2012 | Atlantic City, NJOctober 19, 2012 | Latham, NYNovember 2, 2012 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certified Chimney Sweep® exams. The review sessions are not a substitute for advanced study.

CSIA CEUs: 1.25-T, 1.25-CS, 1.25-HS, 1.25 CL

CSIA Certified Dryer Exhaust Technician Review and ExamFebruary 14, 2012 | Orlando, FL

August 3, 2012 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certified Dryer Exhaust Technician® exam. The review sessions are not a substitute for advanced study.

CSIA CEUs: 1.25-T, 1.25 CS, 1-HS, 1-CL

National Chimney Sweep Training School April 2–7, 2012 | CSIA Technology Center

June 4–9, 2012 | CSIA Technology Center

August 6–11, 2012 | CSIA Technology Center

September 24–29, 2012 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems, equipment operation, health and safety considerations and step-by-step instruction in codes, clearances, standards and practices.

CCS CEUs: 4 T, 4 C&S, 4 C&L, 4 H&S NFI CEUs: 6 T

Installing and Troubleshooting Gas Hearth AppliancesMay 14–18, 2012 | CSIA Technology Center

Service and installation, including appliance standards, combustion requirements, pipe sizing and installation, troubleshooting, carbon monoxide testing and fuel conversion.

CEUs: 4-T 4-CS 4-HS 4-CL

Installing & Troubleshooting Woodburning Hearth AppliancesJuly 9–13, 2012 | CSIA Technology Center

Energy efficiency, appliance selection and sizing, installation of woodburning fireplaces and stoves, system operation, maintenance and troubleshooting. Subject to availability.

CSIA CEUs: 4-T 4-CS 4-HS 4-CLL

Chimney Physics—2 Day March 22–23, 2012 | Lake Bluff, IL Sponsored by Lindemann Chimney SupplyMarch 23–24, 2012 | Albany, NY Sponsored by NYSCSG

Diagnosis and resolution of chimney performance problems, solving air pressure problems, identifying the symptoms of indoor air pollutants, determining combustion air requirements for vented appliances in a two-day in-person format.CSIA CEUs: 3-T 3-CS 3-HS 3-CL

Inspection and Report WritingJuly 19–20, 2012 | CSIA Technology Center

Chimney inspections and evaluations, report writing including regional and environmental influences, effective

photo documentation, digital organization and administrative procedures.CSIA CEUs: 6-T, 6-CL

June 25-29, 2012 CSIA Technology Center

May 18,2012

June 11-16

ADVERTISEMENT

April 23-27, 2012 CSIA eLearning OnlineThe industry’s favorite seminars in a new online format allowing you to earn CEUs online. A new topic will be added each month! Learn more and see the sessions available. CSIA & NFI CEUs: Vary by topic selected.

April 23-27, 2012 Lining Masonry Chimneys with Stainless Steel (online)This self-paced online course features five class sessions plus when you register, you will receive two DVDs with three separate jobs to review from start-to-finish along with a discussion of each job which reflects the various components and tools which are useful to the process. Learn more about this online course. CSIA CEUs: 3.5 T, 3.5 C&S, 1 H&S, 2 C&L, 1 B NFI CEUs: 4:5 T

April 23-27, 2012 Chimney Physics (online)Diagnosis and resolution of chimney performance problems, solving air pressure problems, identifying the symptoms of indoor air pollutants, determining combustion air requirements for vented appliances in a self-paced online format. Learn more about Chimney Physics Online. May 1, 2, 3 and 4, 2012 Codes and Standards Quizzes (online)

You can earn CSIA CEUs by taking Codes & Standards quizzes. Two quizzes are available to be challenged during a 24-hour period of your choice during the first week of each month. Learn more about the CSIA C&S Quizzes.CSIA CEUs: 2 C&S/quiz

May 7-11, 2012 CSIA Certified Chimney Sweep Review OnlineThe online CSIA Certified Chimney Sweep® review sessions are offered each month and feature five sets of lessons and practice quizzes to be completed anytime during the seven day timeframe. Learn more about the online review sessions. May 7-11, 2012 CSIA Certified Dryer Exhaust Technician Review OnlineThe online Certified Dryer Exhaust Technician review features daily reading assignments, lessons and interactive quizzes designed to help you pass the CDET exam. Learn more about the online CSIA Certified Dryer Exhaust Technician review.

May 14-18, 2012 Health and Safety Week (online)Each month, you have the opportunity to register for one of the many topics in our bank of online health and safety sessions. We’ll add a new session every month to help you keep on top of your company’s regular safety meetings. Learn more about Health &

Safety Week, CSIA & NFI CEUs: Vary by topic selected.

May 18, 2012 CSIA Certified Chimney Sweep Review and Exam Scranton, PAIn-person intensive review sessions help candidates prepare for the CSIA Certified Chimney Sweep® exams. The review sessions are not a substitute for advanced study. Learn more about earning the CSIA Certified Chimney Sweep credential. CSIA CEUs: 2 T, 2 C&S, 1 H&S, 1C&L

May 21-25, 2012 CSIA eLearning OnlineThe industry’s favorite seminars in a new online format allowing you to earn CEUs online. A new topic will be added each month! Learn more and see the sessions available.CSIA & NFI CEUs: Vary by topic selected.

May 21-25, 2012 Lining Masonry Chimneys with Stainless Steel (online)This self-paced online course features five class sessions plus when you register, you will receive two DVDs with three separate jobs to review from start-to-finish along with a discussion of each job which reflects the various components and tools which are useful to the process. Learn more about this online course. CSIA CEUs: 3.5 T, 3.5 C&S, 1 H&S, 2 C&L, 1 B NFI CEUs: 4:5 T

May 21-25, 2012 Chimney Physics (online)Diagnosis and resolution of chimney performance problems, solving air pressure problems, identifying the symptoms of indoor air pollutants, determining combustion air requirements for vented appliances in a self-paced online format. Learn more about Chimney Physics Online. June 1, 2011 CSIA Certified Chimney Sweep Review and Exam CSIA Technology CenterIn-person intensive review sessions help candidates prepare for the CSIA Certified Chimney Sweep® exams. The review sessions are not a substitute for advanced study. Learn more about earning the CSIA Certified Chimney Sweep credential. CSIA CEUs: 2 T, 2 C&S, 1 H&S, 1C&L

June 4, 5, 6 and 7, 2012 Codes and Standards Quizzes (online)You can earn CSIA CEUs by taking Codes & Standards quizzes. Two quizzes are available to be challenged during a 24-hour period of your choice during the first week of each month. Learn more about the CSIA C&S Quizzes.CSIA CEUs: 2 C&S/quiz

June 11-16, 2012 National Chimney Sweep Training School CSIA Technology CenterFundamentals of sweeping and inspection of chimney systems, equipment operation, health and safety considerations and step-by-step instruction in codes, clearances, standards and practices. Learn more about the National Chimney Sweep Training School. CCS CEUs: 4 T, 4 C&S, 4 C&L, 4 H&S NFI CEUs: 16 T

June 11-15, 2012 CSIA Certified Chimney Sweep Review OnlineThe online CSIA Certified Chimney Sweep® review sessions are offered each month and feature five sets of lessons and practice quizzes to be completed anytime during the seven day timeframe. Learn more about the online review sessions.

See the complete 2012 CSIA

Educational Events calendar

online at www.CSIA.org.

Solve your customers’ smoking, sooting, odor and draft problems. It’s easy with CSIA’s new ONLINE course!

Are these problems frustrating you and your clients?

Spillage from factory-built fireplaces

Sooting with vented gas logs

Odor problems from fireplaces Ghosting/sooting on ceiling

Erratic smoking problems with fireplace

Problems with fireplaces after remodeling

Cross-over smoking from one fireplace to another

Cold drafts around factory-built fireplaces

Upstairs fireplace works but the downstairs fireplace doesn’t

Performance problems in one-story fireplaces in two-story houses

Learn to solve these problems, save time and money, and keep

your clients happy with CSIA’s Online Chimney Physics program.

Register today at www.csia.org

SolvedVenting Problems

CSIA: 1.5 Tech, 1.5 C&L, 1.5 H&S, 1.5 C&L NFI: 5 Tech

Upcoming Education from the CSIA


ProgressivePerks

BY DEBBIE CORNELIUSMEMBERSHIP DEVELOPMENT COORDINATOR

Understanding the various fees sweeps are charged for credit card transactions can be confusing and frustrating. Complete Merchant Solutions (CMS) has provided us with information that will help you understand how the various fees occur and what steps you may take to reduce these fees.

“Interchange” is a fee paid by a merchant’s bank to the cardholder’s bank (issuing bank) to compensate the issuing bank for a portion of the risks and costs incurred. These are determined by the payment card i.e. Visa, MasterCard, etc. The rate you pay depends on the type of card (debit, credit, etc.) and the type of transaction (if the card is present, phone order, internet order, etc.). So for example, a transaction conducted with a card that is present and can be swiped on a terminal is a lower risk and fee than a card-not-present transaction. In addition to the interchange fees, the individual payment brands may charge a separate fee.

Here are a few ways to reduce the interchange charges:• Swipe cards instead of hand-keying the card number in a

face-to-face environment. • Utilize the Address Verification Service (AVS). By confirming

the zip code, you not only reduce your fees but it’s an added layer of protection against accepting a stolen credit card.

• The same day the authorizations occur, settle or close your transaction batch.

Not sure you are getting the best rates? Contact Allan Maughan at 877-267-4324 Ext. 132 or [email protected]. If you are currently processing with ECHO/Intuit under the previous NCSG program, I encourage you to look at NCSG’s new program with CMS .

New Electronic Payment Processing Benefit!

Rick Anderson

Martin Aube

Shannah Aube

Vince Aube

Yvette Aube

Albert Bailitz

Bobbie Bailitz

Richie Baxley

Judd Berg

Blume

Ron Brigman

Renee Brigman

Mark Brown

Ian Conway

Walt Costa

Frank Dombrowski

Heather Grebin

Ella Hoegner

Robert Hoegner

Jamie Hoelscher

Steve Hoover

Barbara Joy

Loren Kaiser

Renee Klein

Beth Kline

Bill Kline

Steve Kuber

Sarah Leduc

Katie Maynard

Heide Metzger

Mark Moesley

Dave Moore

Jerry Neal

Cathy Newton

David Newton

Keith O’Brien

Matt Oesterling

Krista Pilger

Candy Pitts

Thomas Rhines

Jim Robinson

Ron Rust

Ghayas Salem

Joe Sauter

Cory Schafer

Sarah Shippee

Wyatt Shippee

Matt Simpson

Dawn Smith

Jake Smith

Tim Smith

Drew Stein

Mackenzie Williams

Special Thanks to Our Convention Volunteers “Nobody can do everything, but everyone can do something.”˜

Author Unknown

Words cannot express the thanks we give to all of those who volunteered during the NCSG Innovation 2012 convention and trade show. Whether unloading or loading the truck, scanning badges for CEUs at the educational sessions or helping register attendees, the enthusiasm and desire to lend a hand was overwhelming.

Plus others volunteer each year to raise funds for Sweeps Week and encourage other sweeps to volunteer to help with the many projects at the CSIA Technical Center during that time. Another volunteer organizes the CSIA Auction and those volunteers. And last but not least, our fulltime convention photographer volunteers his time during the week of the convention.

The NCSG staff and Board of Directors (volunteers themselves) rely heavily on volunteer support to assist in seeing that everything gets done. And volunteering must be fun and rewarding because sweeps willingly contact the NCSG office months in advance of the convention to express their desire to volunteer.

Again, thank you volunteers, you are priceless!


ccurately diagnosing the source of water penetration in a masonry structure should be the first step toward correcting the problem. If the structure is a chimney, the flashing needs to be intact and the

crown must be in good condition. But the composition of a chimney is an important factor in its susceptibility to water penetration. Although masonry is relatively durable, it is a porous material composed of a network of interconnected pores, like capillaries, that circulate water by means of suction. Exterior masonry structures, especially chimneys, require a good weathering grade of brick that has been fired at high temperatures, and a compatible water resistant mortar.Rain and other moisture sources erode masonry by a process of expansion and contraction cycles. Masonry building materials, such as brick and stone, are composed of different minerals that expand and contract under various temperature extremes. These cycles can lead to stress cracking which reduce strength and increase susceptibility to water penetration. Mortar joints are particularly water absorbent and hold water in areas adjacent to the wet joints. As a result, these damp areas surrounding the joints take longer to dry out.

In addition, salts which are inherently present in some building materials often leach out after initial construction, a type of efflorescence sometimes referred to as “new building bloom”. But efflorescence also results when rainwater penetrates the masonry and dissolves these natural salts. When the masonry begins to dry, the water moves toward the surface and evaporates leaving the dissolved salts at the surface where they remain as white efflorescence. When these salts are present just beneath the surface they can exert pressure which in turn causes spalling or surface crumbling. The best way to avoid this type of damage is to prevent the movement of water through masonry.

To add to the deterioration problem, chemical corrosion is becoming more common throughout the country. Sulfuric acid mixed with dust, soot and moisture corrodes masonry surfaces by reacting with the binders in mortars and concrete forming a destructive gypsum that can be seen on buildings

and statues. In addition, when surfaces are continually exposed to dampness they are prone to attack by moss and microorganisms.

An increased awareness of these factors has prompted considerable research into the causes and prevention of water damage in masonry structures. Recent studies indicate that most leaks in brick masonry occur at the intersection of the brick and mortar, particularly at head joints and bed joints. Head joints are the vertical joints, sometimes called “T” joints, between bricks. Bed joints are the horizontal joints that are formed between layers of brick. These joints need to be completely filled in order to maintain good resistance to water penetration.

Although excellent construction and workmanship are the ideal, in the field you often encounter chimneys that are poorly

Test Methods to Determine Water Penetration in Masonry Structures

BY JOHN MEREDITH OF SAVERSYSTEMS IN RICHMOND, IN

A


constructed, bricks in various stages of deterioration, and partially filled mortar joints. Because most leaks occur at the interface of brick and mortar it is essential to repoint these joints with a compatible mortar mix using a recommended tooling technique.

Joints with missing mortar should be filled before applying any water repellent. Sections where more than an inch of mortar in depth is missing should be filled first. An effective method of filling these deep joints is to compact new layers of mortar, allowing some drying time between layers. Setting time can be somewhat controlled by wetting the brick and old mortar before filling the joint. It is important to avoid too much water in the joints which can cause excess shrinkage and delay the final tooling. On the other hand, if the joint is too dry, water from the mortar can be absorbed into surrounding masonry which may prevent the joint from setting properly. This not only reduces bond strength, it increases the likelihood that the joint will leak.

Permeability is influenced by numerous factors including the composition and surface texture of the masonry, as well as the composition of the mortar. For instance, type N mortar is recommended by the Brick Institute of America (BIA) for above grade exterior structures, such as chimneys and parapet walls, that are subjected to severe weathering conditions. Yet even though type N mortar mixtures containing equal parts of cement and lime are still recommended, it is now recognized that mortar with a slightly higher concentration of lime is preferable for these severely exposed structures. The higher lime content appears to provide better resistance to water permeability. Properly tooling the finished joint affects the appearance and the effectiveness of the repair. A uniform color match with the existing mortar is affected by the composition and moisture content of the newly placed mortar which should be allowed to set to thumbprint firmness before final tooling. If the mortar is too soft the joint will appear lighter than surrounding mortar and be subject to hairline shrinkage cracks.Finish tooling mortar that is too firm may result in dark streaks and poor bond interface between the brick and mortar. The BIA recommends that only concave, v-shaped or compacted grapevine mortar joints be used for exterior masonry work because these methods compress the mortar to achieve a better bond with the brick. In addition, weathered joints are also commonly recognized as acceptable for exterior use. None of these joints tend to collect water and therefore provide better rain resistance than flush, struck, raked or extruded joints which are acceptable for interior applications.

Various Test Methods There are a variety of tests used to analyze masonry wall systems in reference to levels of water penetration. Testing agencies can be hired to perform certain tests but they can cost up to $1,000 a day. The following group of tests differ in terms of cost, ease of performance, and reliability, but they are some of the more common testing methods in use today.

Plastic Test This simple test is used to determine if a moisture problem is being caused, or contributed to, by interior moisture or condensation. Begin by duct taping a clear plastic sheet to an exterior wall section. Check the sheet in a day or two; any moisture that collects on the inside of the sheet or wall is most likely condensation, caused by interior sources.

ASTM E 514 Test The ASTM E 514 was originally developed by the American Society for Testing and Materials as a laboratory test method to determine the resistance to water penetration and leakage through masonry subjected to wind-driven rain. This test is also used to evaluate the design and workmanship of a given wall system, as well as the degree of weathering to which it has been exposed. An alternative to the laboratory method, the modified ASTM E514 was developed for field use on existing walls. It involves constructing a three by four foot test chamber that is mounted and sealed to an existing masonry wall to measure the amount of water that leaks into the wall. Water is pumped from a tank to a spray bar mounted in the chamber, sprayed at a controlled rate, and pressurized to simulate driving rain. Water readings are taken every half hour up to a period of up to eight hours until two consecutive readings are obtained. Leakage rates up to a half gallon per 12 square feet per hour are generally considered acceptable. The problem is that this test requires considerable setup time, is expensive to execute, and takes nearly a day to perform.

Spray Test This simple test is performed by spraying a masonry surface with a garden hose equipped with a calibrated nozzle. The test often covers an area five to ten feet wide and simulates exposure to wind driven rains of various intensity. Interior walls are periodically checked for water leaks during the test which can be completed in about an hour.

GWT Test Germann’s Water Permeability testing device (GWT) is designed to measure permeability, surface porosity and initial rate of absorption (IRA). The device is attached to a masonry wall by metal anchors that are drilled into the joints. Water is pumped into the device and then forced into the wall at a specific pressure for a period of about 55 minutes at which time the chamber pressure must be released and refilled. The quality of mortar joints can easily be determined with this method as the weaker, poor quality joints will take on water much faster. Although a number of tests can be performed within a day, it does require considerable time and effort to drill into the masonry to anchor the device. In addition, the drilling process tends to destroy bonding and increase permeability.

Tube Test (Masonry Absorption Test) Calibrated test tubes originally developed by the European organization, RILEM, measure the amount of water absorbed into a surface over a specific period of time. The amount of absorption depends on wind speed and the


composition, as well as the condition, of the masonry. Concrete, limestone, and brick for example have different pore sizes and will absorb water at different rates simply due to their varying structures. Constants for these various types of masonry have been established which indicate that certain types of masonry are more inclined to absorb and distribute water throughout a structure. Two types of reusable test tubes were designed so that both horizontal and vertical surfaces could be tested for water permeability.

The purpose of the tubes is to detect leaks, predict vulnerability to water damage, diagnose water penetration problems, and determine the effectiveness of a water repellent treatment. The tube used to test vertical surfaces is pipe shaped with a circular brim at its base. Putty is wrapped around the brim and the tube is then p reused to the masonry unit and filled with five milliliters of water, which when full roughly corresponds to a wind pressure of 89 miles per hour. The amount of water absorbed is checked at five minute intervals up to 30 minutes or longer and may be recorded in simple graph form. Note that absorption rates for brick, concrete, and other masonry units will vary considerably depending on how porous they are. Most untreated mortar joints will absorb five milliliters of water in 15-25 minutes, but serious problems are indicated if all five milliliters of water are absorbed in less than five minutes. However, the same surface properly treated with a water repellent will absorb significantly less water over much longer periods of time.

One of the chief advantages of the absorption tubes is that they serve as inexpensive diagnostic tools for field testing. They are useful for detecting potential vulnerability to water penetration,

which often results in spalling and deteriorated mortar joints. Readings obtained during testing on questionable areas can then be graphed and compared to values obtained fromareas that have been protected from weathering, such as under the eaves. In this way, for a customer’s benefit, a standard of comparison can be created on an individual job basis by comparing problem areas with weathertight areas on the same job.

For example, the comparison chart on the left, is a graph of the average time in which five milliliters of water were absorbed into four by six laboratory test panels at each location type including leaking joints, bed joints, and top, bottom, and middle head joints. The test panels were built by journeyman masons according to BIA’s “Construction of Brick Masonry” recommendations. Conditions were controlled in an attempt to build the most watertight single width wall panels possible. On each supposedly “perfect” wall panel there were several leak points where water actually flowed through to the back side during testing.

For this reason it is important to perform tests at each location type since different locations in the same wall system will have different leakage rates. Another factor to consider is that the test tube has a fluctuating pressure as the water is absorbed into the masonry unit with the greatest pressure being exerted when the tube is filled. In fact, the variability of pressure as the tube is emptied was an initial objection to the test tube method. But recent research indicates that this may actually be an advantage in that is more closely resembles the variability of gusting, wind driven rains. The values obtained in the comparison chart are simply averages that relate to the test panels used in that series of experiments. However, research is being conducted to


establish standards, or average values, that will make the data obtained from absorption tube testing even more useful. It is possible that standards can be determined that will correlate absorption tube testing with ASTM E514 testing.

In the meantime, the tube is simple, inexpensive, and well suited for laboratory and field use. The advantages of this type of testing device are numerous. A masonry unit, such as a chimney or a parapet wall, can be analyzed to determine where, and how much water is being absorbed. For example, the photo at the right illustrates the wetting pattern on the front face of a laboratory test panel to which a vertical tube had been attached at the bottom of a head joint. Notice how the area at the base of the tube darkened as water was absorbed into the brick and mortar. A photo of the back side fot the same panel was taken later on in the test. Water was actually running down the backside at the bottom of the head joint where the tube was attached on the other side.

But even though most leak points occur at the head joint, they can occur wherever there is a poor bond between the brick and mortar. In most cases it is best to test several joint locations, as well as the masonry surface itself. Once necessary tuckpointing, waterproofing, and other repairs are completed, retesting can establish their effectiveness. In order to accurately compare the readings obtained from masonry surface before and after treatment with a

water repellent, it is important to record the exact location of the tube and use the same location for further testing after the surface has been treated.

Preventing leaks in masonry wall systems depends on proper design, quality of materials, workmanship, and maintenance. Part of that maintenance includes treatment with an appropriate water repellent because moisture is a prerequisite for most of the deterioration that occurs in masonry. To prolong the life of masonry it is important to use a water repellent that penetrates, rather than seals, the surface. In fact, it is better to leave a masonry surface untreated than to treat it with a product that will seal in moisture. By itself a water repellent cannot prevent water penetration that results from poor construction for careless maintenance. This is why diagnostic tools like the masonry absorption tubes are being developed to help determine how absorbent a masonry surface is, and whether the problem is with the masonry, the mortar joints, or both. Only proper and timely maintenance of masonry structures will prevent the costly damage that results from water penetration.


REGION 1

NCSG Charter Members

Paul Bourque Huntsville, AL

Don Leavitt San Diego, CA

David Harris Broken Arrow, Oklahoma

Dan Wheeler Santa Rosa, CA

John Cline, Menlo Park, CA

Dale Meisinger, N. Augusta, SC

Alan Hisey, St. Louis, MO

Eva B. Horton, Greenwich, CT

Harry Richart, Hasbrouck Heights, NJ

NewNCSGMembers

REGION 3

REGION 4

REGION 2

NCSG REGIONS

REGION 1

Connecticut, Vermont, Massachusetts, New York, Maine, Rhode Island, New Hampshire

REGION 2

Delaware, District of Columbia, Maryland, New Jersey, Pennsylvania

REGION 3

Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia

REGION 4

Illinois, Indiana, Kentucky, Michigan, Missouri, Ohio

REGION 5

Arkansas, Colorado, Iowa, Kansas, Louisiana, Minnesota, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Wisconsin

REGION 6

Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming

NEW YORK

Mike Butler • Butler’s Sales & Service Inc. • Auburn

Jim George • Town & Country Agway • Dansville

CONNECTICUT

Barry Levine • Chimney Professionals LLC • Waterford

David Rivera • Custom Roofing & Chimney • Manchester

VERMONT

David Earley • Bill’s Clean Sweep LLC • Morrisville

Steven Mitchell • Mitchell, Steven • Danville

MASSACHUSETTS

Matthew Gaudio • Safe Flue Inc• Middleboro

PENNSYLVANIA

Justin Neri • Royal Chimney Supply • Gouldsboro

Rich Merryman • AR Merryman Services • Phoenixville

DELAWARE

Rick Lapp • Byler’s Stove Shoppe • Dover

GEORGIA

Hillard Garrett • Chimney Surgeons • Decatur

FLORIDA

Richard Raines • The Dryer Vent Swseeper• St Cloud

MICHIGAN

Sue White • Rockford Chimney Supply • South Lyon


REGION 5

REGION 6

Matthew Desbrough • CLM Construction• Manchester

Sean Harrington • D & S Masonry Inc. • Clarkston

MISSOURI

Dale B. Vanormer • Ashley McSooty’s Of Central Missouri •Rolla

INDIANA

Mike Dale • Edwards Heating & Cooling • Waynetown

KENTUCKY

Michael E. Roberts • Homestead Stonery • Stanford

OKLAHOMA

Tamara Raby • Raby’s Wood Stoves • Sapulpa

CALIFORNIA

John Farrell • Farrell’s Fireside • El Cajon

Julian Margo • Chimney Sweeps Inc. • El Cajon

Denise Alonzo • Clean Sweep Chimney Service • Mission Viejo

MONTANA

Peter Richardson • Big Sky Chimney • Gallatin Gateway

ROYAL CHIMNEY SUPPLY

28 N 4th StreetGouldsboro, PA 18424(866) 235-0302(570) 445-3269www.royalchimneysupply.comjustin@royalchimneysupply.comRoyal Chimney Supply manufacturers high quality flexible and rigid chimney liners and components. We take great pride in our products and are always looking for new ways to improve. We have a great metal shop that can tackle any custom part you may need. We hope you join us as we continue to grow.

New Supplier Member


May 21-25, 2012Online CSIA eLearning For more information, please call (317) 837-5362 or visit www.CSIA.org

May 21-25, 2012CSIA (online) Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org

May 21-25, 2012CSIA (online) Chimney Physics For more information, please call (317) 837-5362 or visit www.CSIA.org

June 1, 2012CSIA Technology Center CSIA Certified Chimney Sweep Review and Exam For more information, please call (317) 837-5362 or visit www.CSIA.org

June 4, 5, 6 and 7, 2012CSIA (online) Codes and Standards Quizzes For more information, please call (317) 837-5362 or visit www.CSIA.org/quiz

June 4-8, 2012CSIA Technology Center Sweeps Week For more information, please contact: Ronnie Brigman at [email protected] or Renee Brigman at [email protected] or call 864-682-5422 June 7-9, 2012Cedar Hill, Missouri Sponsored by the Midwest Chimney Safety Council Bake Oven Workshop IFor more information, please contact Marge Padgitt at (816) 461-3665 or [email protected]

June 11-15, 2012Online CSIA Certified Chimney Sweep Review For more information, please call (317) 837-5362 or visit www.CSIA.org

June 11-15, 2012Online CSIA Certified Dryer Exhaust Technician Review For more information, please call (317) 837-5362 or visit www.CSIA.org

June 11-16, 2012CSIA Technology Center National Chimney Sweep Training School For more information, please call (317) 837-5362 or visit www.CSIA.org/NCSTS

June 15, 2012Richmond, VA CSIA Certified Chimney Sweep Review and Exam For more information, please call (317) 837-5362 or visit www.CSIA.org

June 18-22, 2012CSIA (online) Health and Safety Week For more information, please call (317) 837-5362 or visit www.CSIA.org/safetyweek

April 23-27, 2012CSIA (online) Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org

April 23-27, 2012CSIA (online) Chimney Physics For more information, please call (317) 837-5362 or visit www.CSIA.org

April 23-27, 2012Online CSIA eLearning For more information, please call (317) 837-5362 or visit www.CSIA.org

April 24, 2012Auburn, MA Copperfield Reline Workshop For more information, please visit www.copperfield.com, call (800) 256-1926 or email [email protected]

April 26, 2012Dundee, MI Copperfield Reline Workshop For more information, please visit www.copperfield.com, call (800) 256-1926 or email [email protected]

April 27-28, 2012The Chesford Grange Hotel- Kenilworth, Warwickshire NACS Annual Trade Show & Gala Dinner For more information, please email [email protected] or visit www.nacs.org.uk

May 1, 2, 3 and 4, 2012CSIA (online) Codes and Standards Quizzes For more information, please call (317) 837-5362 or visit www.CSIA.org/quiz

May 7-11, 2012Online CSIA Certified Chimney Sweep Review For more information, please call (317) 837-5362 or visit www.CSIA.org

May 7-11, 2012Online CSIA Dryer Exhaust Technician Review For more information, please call (317) 837-5362 or visit www.CSIA.org

May 10-12, 2012Camp Anderson in Tyrone, PA 15th Annual PA Guild Charity Workshop For more information, please call Bill Thornton at (215) 540-9787 or visit www.paguild.org

May 18, 2012Scranton, PA CSIA Certified Chimney Sweep Review and Exam For more information, please call (317) 837-5362 or visit www.CSIA.org

May 14-18, 2012CSIA (online) Health and Safety Week For more information, please call (317) 837-5362 or visit www.CSIA.org/safetyweek

May 14-18, 2012CSIA Technology Center Installing and Troubleshooting Gas Hearth Appliances For more information, please call (317) 837-5362 or visit www.CSIA.org

Please send notice of your events for NCSG Dates & Events listings at [email protected] for inclusion here, in weekly posts to the discussion list and online at www.NCSG.org/dates. The event must be considered educational or informative for the industry (sales events and open houses will not be listed).

Dates & Events


epending on the order you happen to read through Sweeping, you have already heard about the record attendance we had at our convention in Orlando. You already know that in addition to great weather (for the most part) and a Disney-energized atmosphere, we had a sold out trade show with terrific traffic flow and

some new and fun activities for the attendees, greatly attended seminars from start to finish, and an auction that raised almost $17,000 for CSIA education.

What’s hard to truly appreciate through the written account is the camaraderie and the equally important education that happens in the hallways, restaurants and reception rooms of the convention. From the balance of social and business banter at registration to the reflective and energized conversation following the closing banquet, the professional development that comes from sweeps merely talking to one another and sharing their successes, struggles and solutions is incomparable to the plethora of impressive numbers and favorable seminar ratings. There’s a Chinese Proverb that says, “A single conversation with a wise man is better than ten years of study.”

This year, we were particularly encouraged to see all sorts of new and relatively young faces. Several seasoned attendees commented not only on the fact that it was good to see younger sweeps in attendance, but that they were learning a lot from having their perspectives and fresh approach to business.

It truly is never too late to learn.

Several years ago, author Jim Collins wrote an article called “The Learning Executive.” The article begins by challenging the reader with the question, “How would your day be different if you organized your time, energy, and resources primarily around the objective of learning, instead of around performance?”

Thinking about that article got me thinking about some of my observations over my past ten years of NCSG conventions. I see some folks who come year after year with the eagerness of a child; sponges ready to absorb everything they can. I see others who attend faithfully but carry themselves as the knowledge holders; the teachers if you will. Collins refers to these two types of people as those who act like “learners” versus “knowers.” Of course, I realize that even the greatest knowers become learners at some point. President Harry Truman once said, “It’s what you learn after you know it all that counts.”

Walmart founder Sam Walton had a reputation for being a lifelong student of learning and developing. There’s a story about a Brazilian businessman who had reached out to a number of different American CEOs requesting an appointment to learn about retailing in the United States. Sam Walton was the only one who responded favorably. Reflecting on it later, the Brazilian noted that Walton was every bit as interested in legitimately learning about him and his culture as he was in learning about US retailing. Ultimately, that mutual thirst for knowledge resulted in significant business development for Walmart in South America.

BY MARK MCSWEENEY, CAEEXECUTIVE DIRECTOR

Perspective

D

To Learn or Not to LearnDon’t set out in life to be an interesting person;

set out to be an interested person.-John Gardner, author


Sam Walton, despite his incredible success, never truly saw himself as an expert in retailing as much as he viewed himself as the consummate student of his craft, always seeking opportunity after opportunity to learn more.

Those who attend and gain the greatest value out of NCSG conventions realize that the conventions are not as much about the National Chimney Sweep Guild itself, as they are about the sweeping industry as a whole. The conventions are about learning and sharing best practices from all facets of the trade so that the entire trade, and certainly by default those within it, can become even more strong and develop, both economically and technically.

We all have our to-do lists, but how many of us have a to-learn list? When you are setting you annual goals, do you ever establish as objectives to learn X so that you then accomplish Y? And if you really want to get crazy, do you ever take advantage of opportunities to learn something new with the simple intent to plant seeds that may germinate into something fruitful somewhere down the road?

Admittedly, I’m not as much of a learning person as I would like to be. I tend to be driven primarily by a need to perform, accomplish, achieve and get things done. However, when I do find myself consciously shifting my drive from a task-oriented mode to a learning-oriented mode, even the most trivial activities

can take on new meaning and purpose and provide me with a newly inspired focus.

In Jim Collins’ article, he references author John Gardner’s perspective on the value of lifelong learning. I leave you this month with that excerpt:

John W. Gardner, author of the classic book Self-Renewal: The Individual and Innovative Society (and a man who keeps an active learning and teaching schedule well into his 80s), captured the spirit of the learning person with his admonition “Don’t set out in life to be an interesting person; set out to be an interested person.” Learning people, of which Gardner is a prime example, learn till the day they die, not because learning will “get them somewhere,” but because they see learning as part of the reason for living. When asked for an economic justification for learning, they find the question as odd as being asked for a financial justification for breathing. The link between learning and performance is self-evident, but for a true learning person (or organization, for that matter), performance is not the ultimate why of learning. Learning is the why of learning. And until we grasp that fact and organize accordingly, we will not—indeed cannot—build the elusive learning organization.

Until next time, I wish you every continued success.

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Wood-Burning Safety

Starts with You!

Have you scheduled your

annual inspection?

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Burn the right woodBurn only dry, well-seasoned wood that has been split and stored properly.

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National Chimney Sweep Guild2155 Commercial DrivePlainfield, IN 46168

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April 2012

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