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April 16, 2016 - ncaa.org
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April 16, 20161
The Power of Inclusion:You, I, Me and We
Presented byVincent R. Brown, CEO & President
V. Randolph Brown ConsultingApril 16, 2016
©2016, V. Randolph Brown Consulting 2
Session Objectives
1. Equip leaders with a baseline common language fordiversity, inclusion, engagement and core concepts.
2. Enable leaders to explore their own diversity aswell as enhance their effectiveness in engaging withothers who may be different from them.
3. Encourage leaders to network strategically andbuild relationships to accelerate and advance theirinstitutions’ diversity and inclusion efforts.
©2016, V. Randolph Brown Consulting 3
% Fortune 500 CEOs by Gender
2015 DiversityInc Magazine | ©2016, Limited use with permission from Lemand Kyver.
©2016, V. Randolph Brown Consulting 4
% Fortune 500 CEOs by Ethnicity
2015 DiversityInc Magazine | ©2016, Limited use with permission from Lemand Kyver.
©2016, V. Randolph Brown Consulting 5
Non-Hispanic White94%
Black/AA1%
Asian2%
Hispanic/Latino
Diversity + Inclusion = Abundance
Global Lead Management ConsultingSmall Regional Firm
Large National Consultancy
Public Global Entity
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The Business Case for D/I
Likelihood of financial performance above national industry median, by diversity quartile %.
©2016, Limited use with permission from Lemand Kyver.
The reverse is also true, companies in the bottom quartile in both gender and ethnicity underperformed the other three quartiles (Exhibit 2).
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What We are Losing?
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First Quarter
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How do we often choose for our teams?
Talent, 7 seconds or Trust
Mindset, framed by our context and experiences, affects the way we see the world, shapes the way we
respond to difficulty, and impacts our decisions, behaviors and actions.
“mindset” {noun}
a way of thinking
that directs action
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7 Seconds = 11 Impressions
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Dangers of a 7-Second Story
1. Happiness
2. Sadness
3. Disgust
4. Anger
5. Contempt
6. Fear
7. Surprise
Paul Ekman, Psychologist
7 Basic Emotions
©2016, V. Randolph Brown Consulting
Hearing with Your Eyes
©2016, V. Randolph Brown Consulting
What is Bias?
BIAS:
• Is a predisposition to see things or people in a certain way.
• Can be positive and negative; conscious or unconscious.
• Is generally based on people’s appearance, group kinships, or differences.
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Source: OUCH! That Stereotype Hurts, Leslie Aguilar
©2016, V. Randolph Brown Consulting
Unconscious Bias
“Unconscious Bias is a
labor saving device. It
enables you to form an
opinion without having to
dig up the facts.”
Anonymous and from the 3 Keys to Defeating Unconscious Bias Sondra Thiederman, Ph.D. | 2016, Lemand Kyver
17©2016, V. Randolph Brown Consulting
Unconscious Bias
Unconscious Bias is utterly human! We’re all unconsciously biased!!!
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Project Implicit
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Source: https://implicit.harvard.edu/implicit/index.jsp
Some IAT Results
Gender IAT Race IAT Disability IAT
76%
More readily associate “males” with “career” and
“females” with “family.”
75%
Have an implicit preference for
white people over black people.
76%
Have a preference for able-bodied
people.
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Source: https://implicit.harvard.edu/implicit/index.jsp
Second Quarter
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Behind the Curtain 11 Impressions
1. FATHER2. Innovator
3. Mentor
4. Inclusion Advocate
5. Fraternity Brother
6. Bourbon Connoisseur
7. Native American ancestry
8. Facilitator
9. Dreamer
10. Author
11. Chuck Taylor Collector
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We Connect INCLUSION Circle
How I work and what I do.
How I think and process information.
Those with whom I intentionally spend most of my time.
Groups of people with whom I identify and to which I belong.
How I experience the world and rejuvenate.
How I and others see me.
EXPERIENCE RELATIONSHIP
CULTURECOGNITIVE
IDENTITYORGANIZATION
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Third Quarter
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I See You…I Hear YOU…the Essence of YOU
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7 SECONDS TO 7 MINUTES
The Essence of You: 7-minute Partner Dialogue Starters• Who do you admire and why?
• What’s your story?
• Why is diversity and inclusion so important to you?
• What do you hope to learn at the Inclusion Forum?
• What are your unique strengths?
• How and what work do you do? How can diversity and inclusion enable you to do your work better?
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Fourth Quarter
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Diversityis a NOUN.
Inclusion is a VERB.
Cultural Competence is a SKILL.
“There is an abundance not a scarcity.”
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“It requires both science and art.”
"After a certain high level of technical skill is achieved, science and art tend to coalesce in esthetics, plasticity, and form. The greatest scientists are always artists as well."—Albert Einstein
“To develop a complete mind: Study the science of art; Study the art of science. Learn how to see. Realize that everything connects to everything else.”― Leonardo da vinci
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“We reduced the negative impact of biases.”Common Types of Unconscious Bias
HALO EFFECT BIAS
An initial positive impression of an individual leads to perceiving everything
the person does in a positive light.
ATTRIBUTION BIAS
Tendency to overestimate the influence of disposition and underestimate the
influence of situation.
COMPETENCE/LIKEABILITY TRADEOFF BIAS
The tendency to see very “likeable, friendly and nice people” as less
competent.
CONFIRMATION BIAS
Tendency to search for, interpret, favor and recall information in a way that
confirms one’s beliefs.
PERFORMANCE ATTRIBUTION (CREDITING) BIAS
Tendency to give credit to someone who did not earn it or to diminish the contribution of someone whose work was critical to succeeding
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“We intentionally built relationships and trust.”
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COMPETENCE:
I believe you are competent.
RELIABILITY:
I believe you demonstrate
consistent performance with
integrity.
VULNERABILITY:
I believe that I can share with you deeply and
know you have my best interest in mind.
OPENNESS:
I believe you are forthcoming, honest,
and transparent.
SUPPORT:
I believe you are concerned genuinely and willing to help.
“Everyone has a role.”
• Coach
• Captain
• Player
• Staff
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“We execute our game plan.”
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“We lead by example.”“Are willing to burn our own ship first, in order to transform others?”
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Game Plan for the Inclusion Forum
1. Have at least five more 7-minute dialogues.
2. Apply at least one thing that you’ve learned real-time during the Forum.
3. Share your new insights with someone…be a coach or mentor.
4. Spend less time with those you already know…strategically network and scout new players for your team.
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Together, we will transform thunderstorms to rainbows…
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You, I , Me and We:
The Power ofInclusion