Approaching the market as an eco-system
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Evening Seminar
Approaching the market as an
eco-system Mike Maiden Chief Executive of Staffs & West Midlands Probation Trust
Mark Darby Chief Executive of Alliantist & Achieve More CIC
8 December, 2011
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Alliances, partners, portfolios & ecosystems
‘An ecosystem is a functional unit comprising all the organisms in a particular place interacting with one another and with their environment, and interconnected by an ongoing flow of energy and a cycling of materials. United Nations Atlas of the Oceans
Forest on San Juan Island – source wikipedia
‘An alliance or partnership is where two or more partners work closely together to achieve something important that one cannot do or chooses not to do alone.’
‘A partner is an integral participant of the alliance. The alliance goals would not be achieved without their contribution.’
‘A portfolio consists of different types of partners (and other parties), and, is generally categorised around the relative value and importance of the party in meeting the organisation’s business objectives.’
Who are stakeholders in the offender ecosystem?
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Joining up the offender ecosystem; beyond recording into engagement
3
‘Outside Place’
‘Inside Place’
Citizens & Communities
Probation Commissioner Sentencers
Other Commissioners
Commentators & other Influencers Auditors/
Assessors
Quangos & Central Govt
Probation Service Providers
Other services Providers
Offender Manager
Offender
“The criminal justice ecosystem contains complex relationships and interactions among its stakeholders. These interactions are what make the whole thing work (or not). By making the interactions better we can enhance the way the ecosystem works and improve the outcomes from it. The only way us to achieve this mission is to equip the participants to get better results, together.”
Police
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Probation history
Monolithic? Penned In? Multi-talented?
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Change over time
• Some diversification
• 54 – 42 – 35
• Outsourcing
• Some voluntary, some forced
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Getting ahead: two becomes one
Large scale merger • Capacity & capability • Increased attractiveness
Ready for competition • Elegantly performing • Efficient & effective • Partner of choice
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Looking over the horizon • ‘Best Value’
• Payment By Results
• Sector Engagement
• Public Consultation
• Pooling Budgets and Total Place Working
• Agile Integrated Commissioning
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New Understanding
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SWM Perspective
• The “SWM Group”
• Traditional Contracted Services
• Wider Prime Role
• Subcontractor
• Commissioner & Co-Commissioner
• Geographical & Non Geographical
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From static delivery to dynamic interaction
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Other Initiatives underway include:
• Offender engagement
• Sentencer engagement
• Citizen engagement
• PCC engagement
• Policing & Local Authority work
• Integrated Neighbourhood Management
• Complex family needs?
‘Outside Place’
‘Inside Place’
Citizens & Communities
Probation Commissioner Sentencers
Other Commissioners
Commentators & other Influencers Auditors/
Assessors
Quangos & Central Govt
Probation Service Providers
Other services Providers
Offender Manager
Offender
Police
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Engaging Offenders
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Summary
• Remember the past but look to the future
• Competition and change is opportunity not just threat
• Look holistically for commissioning really effective outcomes – Improve the interactions of the ecosystem players
– Equip all participants to collaborate, deliver and grow
– Get better results, together
• What will you do differently tomorrow?
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Questions ?
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Appendices: Better results starts with a shared understanding
• What is commissioning?
• What should be included in an end to end approach or methodology?
• What tools and systems are used to drive success together?
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Corporate plan
LDU/Service plan/s
Commissioning Objective/s
Understand
Design
Commission
Transition
Deliver
Review
•Core
•Contracted
•Collaborative
Relationship Portfolio
Commissioning Programme/s
Commissioning Initiative
End to end commissioning for sustainable success
ACJ: Commissioning is the system for ensuring that the total resource available is used in the most efficient, effective, equitable and sustainable way to improve outcomes for service users.
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What is pam
An integrated working environment that enables effective, efficient, informed and intelligent working within and between organisations.
© 2011 Alliantist - All rights reserved.
pam offers an attractive, easy to use platform, customised for the user to facilitate key elements of engagement and change across the criminal justice and other public service ecosystems.
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The PCA Commissioning Toolkit and more in
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Further Information
Mike Maiden
Chief Executive
Staffordshire & West Midlands Probation Trust
http://www.swmprobation.gov.uk/
Tel: 0121 248 6666
Mark Darby
Chief Executive
Alliantist & Achieve More CIC
http://www.achievemorewithpam.com/
http://www.alliantist.com/
http://www.achievemorecic.co.uk/
Tel: 01273 704500
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Further Information
Mike Maiden
Chief Executive
Staffordshire & West Midlands Probation Trust
http://www.swmprobation.gov.uk/
Tel: 0121 248 6666
Mark Darby
Chief Executive
Alliantist & Achieve More CIC
http://www.achievemorewithpam.com/
http://www.alliantist.com/
http://www.achievemorecic.co.uk/
Tel: 01273 704500
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