APPROACHES TO MANAGEMENT
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APPROACHES TO MANAGEMENT
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APPROACHES TO MANAGEMENT. CLASSICAL APPROACHES SCIENTIFIC MANAGEMENT. MENTAL REVOLUTION BUILD A BODY OF KNOWLEDGE SEPARATE PLANNING AND DOING ONE BEST WAY - TIME & MOTION STUDIES SELECT AND TRAIN REWARD FOR PERFORMANCE COOPERATE. CLASSICAL APPROACHES GENERAL ADMINISTRATION. HENRI FAYOL - PowerPoint PPT Presentation
Transcript of APPROACHES TO MANAGEMENT
APPROACHES TO MANAGEMENT
CLASSICAL APPROACHESSCIENTIFIC MANAGEMENT
MENTAL REVOLUTIONBUILD A BODY OF KNOWLEDGE– SEPARATE PLANNING AND DOING– ONE BEST WAY - TIME & MOTION STUDIES– SELECT AND TRAIN– REWARD FOR PERFORMANCE– COOPERATE
CLASSICAL APPROACHESGENERAL ADMINISTRATION
HENRI FAYOL
– 14 PRINCIPLES
– UNIVERSAL APPLICATION
CLASSICAL APPROACHESGENERAL ADMINISTRATION
IDEAL BUREAUCRACY - WEBER
– Division of labor
– Authority and hierarchy
– Formal rules and regulations
– Impersonality
– Career orientation
BEHAVIOR APPROACHESHUMAN RELATIONS
HAWTHORNE STUDIES - MAYO
ACCEPTANCE AUTHORITY
THEORY X, THEORY Y
BARNARD - COMMUNICATIONS
BEHAVIOR APPROACHESHUMAN RESOURCES
HUMANS ARE VALUABLE ASSETS
HUMAN ASSET ACCOUNTING
QUANTITATIVE APPROACHES
OPERATIONS MANAGEMENT
MANAGEMENT SCIENCE
“NEWER” APPROACHES
PROCESS APPROACH
SYSTEMS APPROACH
CONTINGENCY THEORY
JAPANESE MANAGEMENT
PARTICIPATION
LIFE-LONG EMPLOYMENT
THEORY Z
PARTICIPATION– Japanese Society = Homogeneous
– U.S. Society = Heterogeneous
LIFE-LONG EMPLOYMENT– In Japan, Japanese, male, under 55
TOTAL QUALITY MANAGEMENTCUSTOMER FOCUSCONTINUAL IMPROVEMENTQUALITYMEASUREMENT - SPCEMPOWERMENT
TQM “failed?”
ONLY PHYSICAL QUALITYONLY CONTINUAL IMPROVEMENTONLY MEASUREMENT - SPCONLY EMPOWERMENTONLY EMPLOYEE INVOLVEMENT
EMPOWERMENT?
SAME AS “PROPER” DELEGATION OF AUTHORITY?PROBLEM WHEN IT BECOMES A “PROGRAM”– WORKSHOP– NOTEBOOK– NOT PART OF COMPANY LIFE
RE-ENGINEERING?
COMPLETELY RE-DESIGN– STUDY– “RATIONALIZE”
USED AS:– EXCUSE TO FIRE PEOPLE?– CUT “ACROSS THE BOARD?”
THEME: HISTORY
USEFUL CONCEPTS IN EVERY APPROACHPROBLEMS WHEN– APPLIED AS THE ANSWER– APPLIED ONE PART– APPLIED INCORRECTLY– BECAME A FAD
THEME: HISTORY
UNDERSTAND THEORIES, CONCEPTS, TOOLSAPPLY PROPERLY– WHEN– WHERE– WHY– HOW– WHEN/WHY TO NOT APPLY
