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APPROACHES TOAPPROACHES TO

INDUSTRIAL RELATIONSINDUSTRIAL RELATIONS

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MEANINGMEANING•

• Defined as the relationship between the managementand the employees of an organisation.

• ILO- “ Industrial relations deal with either the

relationships between the state and employers andworkers organisations or the relations between theorganisations themselves”

• Facilitates harmonious relationships in an organisation  by setting a framework for the management and theemployees.

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 PPROACHES TO INDUSTRIAL PPROACHES TO INDUSTRIALRELATIONSELATIONS

• PSYCHOLOGICAL APPROACH

• SOCIOLOGICAL APPROACH

• HUMAN RELATIONS APPROACH

• SOCIO-ETHICAL APPROACH

•GANDHIAN APPROACH

• SYSTEMS APPROACH

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PSYCHOLOGICAL APPROACHPSYCHOLOGICAL APPROACH

• Problems arised due to difference inperceptions and attitudes of the mgt.and workers.

• Each party looks at other with suspicion

and little regard.• Lack of trust, honest and neither party

consideres the other trustworthy.

•  The differing personalities and strainedinter-group and interpersonalrelationships add fuel to the fire and

increase the disharmony.

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SOCIOLOGICAL APPROACHSOCIOLOGICAL APPROACH

•

Consider industry as a social system• Various groups in the system as

communities made up of individualswith difference in attitudes, customs,perceptions.

• Wages, employment benefits and otherregulating factors.

•   These differences makes conflicts andcompetitions among the members of an industrial society.

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HUMAN RELATIONS APPROACHHUMAN RELATIONS APPROACH

•

• Holds that handling of human isdifferent from material, physical orfinancial resources.

• HR policies regarding compensations,motivations, appraisal anddevelopment plays an important rolein controlling conflicts.

• If needs as per MASLOW’S hierarchy isnot fulfilled in right time,dissatisfaction arises.

•  To avoid conflicts, normal demands

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SOCIO - ETHICAL APPROACHSOCIO - ETHICAL APPROACH

•

• Conflicts are even subject to ethics andmorality.

• Workers and Mgt. should work inmutual cooperation and realise theirmoral responsibility towards theorganisations.

•   This approaches emphasis on layingethical pressure on the parties forgood industrial relations.

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GANDHIAN APPROACHGANDHIAN APPROACH

•

• Industrial problems should be solvedusing non-violent methods.(sathyagraha)

•  The workers right to strike is accepted.should be peaceful.

• But it should be for reasonabledemands.

• Should try to avoid, if it is in industrieswhich provide essential service to

the society.

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SYSTEMS APPROACHSYSTEMS APPROACH

•

• Developed by John Dunlop

• Basic elements are participants,

environmental forces and output.•  The interaction between these

participants are refered to as the

subsystems of the industrial system.• When a problem arises in these

interactions, conflicts arises.

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