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Staff Appraisal, Salary Increments and Development
Dr. Derek Nicoll
Limkokwing University is fully committed to ensuring that all staff, irrespective of role, grade and location, are provided with the
relevant knowledge, skills and experience to enable them to perform their work
effectively, and to develop their expertise and potential.
So What is Appraisal?
"... a basic human tendency to make judgements about
those one is working with, as well as about oneself."
The aim of Appraisal is to facilitate development, motivate and improve performance. It is linked to both training, promotion and
to salary increments.
“A two way discussion of past and present experiences and
achievements at work and using this as the basis for agreeing future
development to the benefit of the organisation and the employee”.
In the absence of a carefully structured system of
appraisal, people will tend to judge the work performance
of others, including subordinates, naturally,
informally and arbitrarily.
FACT: Different people with roughly equal work abilities
could be paid the same amount of money and yet
have quite different levels of motivation and performance.
FACT: Pay rates are important, yes; but other
issues also feature, such as morale and self-esteem, they also have a major influence.
FACT: Some researchers love appraisals, some have
even suggested that the process is so inherently
flawed that it may be impossible to perfect it
FACT: Imagine an appraisal system where rewards were based upon how many ‘A’s
students were awarded
We can't supervise everybody at the same time and therefore you are never fully aware of the tasks they are doing.
*the infrequency of classroom visits by either colleagues or supervisors
Group work
In groups adopt the role that you are academic management and that the University now operates as a co-operative where everyone benefits from the quality work of everyone else
What is the benefits and limitations of self-appraisal?
What kind of questions should be answered?How should they be
worded?
We work in classrooms and labs with students, imparting
knowledge, sharing experiences, giving examples, and practicing
necessary skills
You spend a lot of your time in the class with the students – student evaluations
What is the benefits and limitations of this
kind of feedback?
What kind of questions should be raised?How should they be worded?
How should the questionnaire be delivered?
You spend a lot of time in the staffroom with your peers
What is the benefits and limitations of this
kind of feedback?
What kind of questions should be raised?How should they be worded?
How should any questionnaire be delivered?
You spend a bit of time with the boss
What is the benefits and limitations of the kind of feedback they
can provide?
What kind of questions should be raised?How should they be worded?
How should the questionnaire be delivered?
Anchoring – the common human tendency to rely too heavily, or "anchor," on one trait or piece of information when making decisions. Bandwagon effect – the tendency to do (or believe) things because many other people do (or believe) the same. Related to groupthink and herd behavior. Bias blind spot – the tendency to see oneself as less biased than other people. [2] Choice-supportive bias – the tendency to remember one's choices as better than they actually were. Confirmation bias – the tendency to search for or interpret information in a way that confirms one's preconceptions. [3] Congruence bias – the tendency to test hypotheses exclusively through direct testing, in contrast to tests of possible alternative hypotheses. Contrast effect – the enhancement or diminishing of a weight or other measurement when compared with a recently observed contrasting object. [4] Denomination effect – the tendency to spend more money when it is denominated in small amounts (e.g. coins) rather than large amounts (e.g. bills). [5] Distinction bias – the tendency to view two options as more dissimilar when evaluating them simultaneously than when evaluating them separately. [6] Endowment effect – "the fact that people often demand much more to give up an object than they would be willing to pay to acquire it". [7] Experimenter's or Expectation bias – the tendency for experimenters to believe, certify, and publish data that agree with their expectations for the outcome of an experiment, and to disbelieve, discard, or downgrade the corresponding weightings for data that appear to conflict with those expectations. [8] Extraordinarity bias – the tendency to value an object more than others in the same category as a result of an extraordinarity of that object that does not, in itself, change the value.[citation needed] Focusing effect – the tendency to place too much importance on one aspect of an event; causes error in accurately predicting the utility of a future outcome. [9] Framing effect – drawing different conclusions from the same information, depending on how that information is presented. Hyperbolic discounting – the tendency for people to have a stronger preference for more immediate payoffs relative to later payoffs, where the tendency increases the closer to the present both payoffs are.[10] Illusion of control – the tendency to overestimate one's degree of influence over other external events. [11] Impact bias – the tendency to overestimate the length or the intensity of the impact of future feeling states. [12] Information bias – the tendency to seek information even when it cannot affect action. [13] Interloper effect – the tendency to value third party consultation as objective, confirming, and without motive. Also consultation paradox, the conclusion that solutions proposed by existing personnel within an organization are less likely to receive support than from those recruited for that purpose. Irrational escalation – the phenomenon where people justify increased investment in a decision, based on the cumulative prior investment, despite new evidence suggesting that the decision was probably wrong. Loss aversion – "the disutility of giving up an object is greater than the utility associated with acquiring it". [14] (see also Sunk cost effects and Endowment effect). Mere exposure effect – the tendency to express undue liking for things merely because of familiarity with them. [15] Money illusion – the tendency to concentrate on the nominal (face value) of money rather than its value in terms of purchasing power. [16] Moral credential effect – the tendency of a track record of non-prejudice to increase subsequent prejudice. Negativity bias – the tendency to pay more attention and give more weight to negative than positive experiences or other kinds of information. Neglect of probability – the tendency to completely disregard probability when making a decision under uncertainty. [17] Normalcy bias – the refusal to plan for, or react to, a disaster which has never happened before. Omission bias – the tendency to judge harmful actions as worse, or less moral, than equally harmful omissions (inactions). [18] Outcome bias – the tendency to judge a decision by its eventual outcome instead of based on the quality of the decision at the time it was made. Planning fallacy – the tendency to underestimate task-completion times. [12] Post-purchase rationalization – the tendency to persuade oneself through rational argument that a purchase was a good value. Pseudocertainty effect – the tendency to make risk-averse choices if the expected outcome is positive, but make risk-seeking choices to avoid negative outcomes. [19] Reactance – the urge to do the opposite of what someone wants you to do out of a need to resist a perceived attempt to constrain your freedom of choice. Restraint bias – the tendency to overestimate one's ability to show restraint in the face of temptation. Selective perception – the tendency for expectations to affect perception. Semmelweis reflex – the tendency to reject new evidence that contradicts an established paradigm. [20] Status quo bias – the tendency to like things to stay relatively the same (see also loss aversion, endowment effect, and system justification).[21][22] Wishful thinking – the formation of beliefs and the making of decisions according to what is pleasing to imagine instead of by appeal to evidence or rationality. [23] Zero-risk bias – preference for reducing a small risk to zero over a greater reduction in a larger risk.
These are just what’s termed “decision-making and behavioural biases”
other long lists denote;
*Biases in probability and belief
*Social biases
*Memory errors
Self evaluationPeer evaluation
Student evaluationTeaching Observation
Participation in staff trainingSchool/Faculty contribution
University Contribution
Criteria Evidence of attainment Points Self evaluation Performance in main role, degree of
responsibility taken, any additional qualifications achieved
1-10
Student feedback Based wholly on student feedback which must be from all students, across all teaching
1-10
Teaching Observation Based on a minimum of 2 observations, one of which must be HOS or his/her Principal Lecturer
1-10
Participation in staff training
Performance and active involvement in staff training
1-10
School/Faculty contribution
Report from HOS, PL’s or any other senior people with whom staff have worked including involvement in student management, student counselling, and general attitude to students
1-10
University Contribution Involvement in wider university activities, marketing, producing materials for promotions, helping with open days, representing the University externally, or making a contribution to knowledge through producing research or some subject/discipline related publication, performance on installation
1-10
57 points & above 10% salary increase + Bonus of
50-57 points 10% salary increase
41-49 points 7.5% salary increase
33-40 points 5% salary increase
25-32 points No salary increase
Below 25 points Warning and plan of action
Promotion and Incremental index
List any significant teaching activities and
outcomes (indicate role and percentage contribution where relevant) in areas such as:
_development of teaching materials _development of reliable and valid assessment tools _development of curricula at course or program level_development of innovative approaches to teaching
_development of learning communities amongst students_curriculum review at program, school or faculty level
tutor training_teaching students with special needs
_mentoring colleagues in teaching and learning
All Appraisee’s should be given a copy of the appraisal
form in advance and should ask themselves the following questions:
What have I achieved that I am pleased about against last years (semesters’) targets and objectives?
Where does the individual consider there is room for improvement in their performance and why?
The process of observation can then be seen in 3 stages:
1. Initial briefing2. Observation3. Debriefing
Initial Briefing (before the observation has taken place)
This process will establish ground rules, set the scene, focus the observer and decide practical issues. Examples of items to be discussed include:
* Objectives of the selected session* Issues that the tutor would particularly like feedback on* Any new or experimental parts of the session where feedback would be valuable* Where the observer will sit, or whether it is appropriate to wander around (in a practical session it may be useful for the observer to talk to students)*How the observation will be explained to students*How the observer will record information*When you will meet to debrief after the session* How you will each provide feedback
The Observation There are four stages in the teaching process which can be identified in any
session which is likely to be observed:
_Planning prior to the session_Introducing the session_Delivering and developing the plans_Conclusions
The Debriefing Staff should be given time to reflect on their observed class. Within one week
the observer and lecturer should meet to debrief on how the session went. It is often best to let the observed person have first comment on how they felt the session went. It may then be appropriate to go through the observer’s notes.
Good feedback should help you lead to an action plan for personal
development and perhaps an agreement to use another observation as a way of reviewing progress.
_
The aim of the observation is twofold: to give teachers feedback on what they are doing and provide forum for discussion, and to
monitor what is taking place in the classroom.
What is Sustainability?
An official definition:
Use and development that meets today’s needs without preventing those needs from being met by future generations.
Brundtland Commission, 1987
see DITP page xxi
What is Sustainability?
A casual definition:
Don’t do things today thatmake tomorrow worse.
see DITP page xxii
What is Sustainability?
A casual definition:
Don’t do things today thatmake tomorrow worse.
...for your kids
What is Sustainability?
A casual definition:
Don’t do things today thatmake tomorrow worse.
...for your grand-kids
What is Sustainability?
A casual definition:
Don’t do things today thatmake tomorrow worse.
...for your grand-kids
Don’t Call it Green
Some are calling it Blue
What is Sustainability?
Sustainability encompasses 3 domains:
ENVIRONMENTAL
FINANCIAL
SOCIAL
What is Sustainability?
In business terms:
FINANCIAL CAPITAL
SOCIALHUMAN CAPITAL
ENVIRONMENTALNATURAL CAPITAL
What is Sustainability?
In terms of society:
FINANCIAL CAPITALMONEY
SOCIALPEOPLE
ENVIRONMENTALNATURAL RESOURCES
What is Sustainability?
They form a system:
MONEY
PEOPLE
NATURAL RESOURCES
What is Sustainability?
see DITP chapter 1
So, we need to understand society from a systems perspective:
• Diversity = Resiliency
• Centralization
• Decentralization
• Competition
• Cooperation
• Vitality
• Stakeholders
What is Sustainability?
see DITP chapter 1
So, we need to understand society from a systems perspective:
• Diversity = Resiliency
• Centralization
• Decentralization
• Competition
• Cooperation
• Vitality
• Stakeholders
What is Sustainability?
see DITP page 6
Diversity = Resiliency
What is Sustainability?
see DITP page 6
Diversity = Resiliency
What is Sustainability?
see DITP page 10
Centralization:• Optimization and Efficiency• Standardization• Economies of Scale• Coordination
What is Sustainability?
see DITP page 10
Decentralization:• Local Expertise and Appropriateness• Higher/Quicker Response
What is Sustainability?
see DITP page 10
Decentralization:• Local Expertise and Appropriateness• Higher/Quicker Response• Resiliency and Robustness
What is Sustainability?
see DITP page 11
Competition:• Increases variety• Creates new—often better—solutions• Responds better to challenges• Responds better to change• Rewards better performance• Enhances innovation
What is Sustainability?
see DITP page 11
Cooperation:• Creates Standards• Increases volume and scale• Spreads “best practices”• Increases likelihood of success• Stabilizes markets
What is Sustainability?
see DITP page 11
Cooperation:• Creates Standards• Increases volume and scale• Spreads “best practices”• Increases likelihood of success• Stabilizes markets• Forms foundation for innovation
What is Sustainability?
see DITP page 17
Stakeholders:
Government
Business
Individuals
NGOs
Courts, Departments, Lawmakers (city, state, federal, and international)
Customers, Fans, Teams, Groups, Communities
Employees, Distributors, Partners, Suppliers, Media, Investors, Clients
Organizations, Unions, Institutions
What is Sustainability?
see DITP chapter 19
So, we need to understand society from a systems perspective:
• Diversity = Resiliency
• Centralization
• Decentralization
• Competition
• Cooperation
• Vitality
• Stakeholders
• Balance
What is Sustainability?
Any questions so far on the following:
• Definition of Sustainability
• Scope/domain of Sustainability
• Systems Perspective
Sustainability Frameworks
What is a framework?
Sustainability Frameworks
What is a framework?
A perspective on Sustainability that organizes our understanding.
Sustainability Frameworks
What is a framework?A perspective on Sustainability that organizes our understanding.
What is a tool?
Sustainability Frameworks
What is a framework?A perspective on Sustainability that organizes our understanding.
What is a tool?
A mechanism to use to measure or evaluate sustainable impacts.
Sustainability Frameworks
What is a framework?A perspective on Sustainability that organizes our understanding.
What is a tool?A mechanism to use to measure or evaluate sustainable impacts.
What is a strategy?
Sustainability Frameworks
What is a framework?A perspective on Sustainability that organizes our understanding.What is a tool?A mechanism to use to measure or evaluate sustainable impacts.
What is a strategy?A design approach to lessen the negative impacts of something.
Sustainability Frameworks
These are the major frameworks:Natural CapitalismThe Natural Step™Cradle to CradleHolistic Management
see DITP chapter 3
Sustainability Frameworks
These are the major frameworks:Natural CapitalismThe Natural Step™Cradle to CradleHolistic ManagementLCA (Life Cycle Assessment)Total Beauty™BiomimicrySROI (Social Return on Investment)Sustainability Helix
see DITP chapter 3
Sustainability Frameworks
Natural Capitalism (eco-efficiency):
see DITP page 45
FINANCIAL CAPITAL
HUMAN CAPITAL
NATURAL CAPITAL
MANUFACTURED CAPITAL
Sustainability Frameworks
Natural Capitalism (eco-efficiency):
•Radical Resource Productivity: Buy time using resources radically more productively•Ecological Redesign: Make use of Biomimicry•Service & Flow Economies: Redesign all products and processes for sustainability•Investing in Natural Capital: Restore Ecosystem Services•Whole Systems Thinking
see DITP page 46
HUMAN CAPITAL
FINANCIALCAPITAL
MANUF. CAPITAL
NATURAL CAPITAL
Sustainability Frameworks
Natural Capitalism (eco-efficiency):
•Human Capital: people & society•Natural Capital: materials, energy, stability & diversity•Financial Capital: money, profit, etc.•Manufactured Capital: materials, energy, & IP
see DITP page 46
HUMAN CAPITAL
FINANCIALCAPITAL
MANUF. CAPITAL
NATURAL CAPITAL
Sustainability Frameworks
Sidebar: Types of Capital
see DITP page 49
Sustainability Frameworks
The Natural Step:™
see DITP page 83
FINANCIAL IMPACTS
SOCIAL IMPACTS
ENVIRONMENTAL IMPACTS
Sustainability Frameworks
The Natural Step:™Four System Conditions• System Condition #1: Substances from the Earth’s crust shouldn’t accumulate in the environment• System Condition #2: Substances produced by society should not increase in the biosphere• System Condition #3: We must preserve the productivity and biodiversity of the ecosystem• System Condition #4: Resources should be used fairly and efficiently to meet human needs.
see DITP page 84
ENVIRONMENTALIMPACTS
SOCIALIMPACTS
FINANCIALIMPACTS
Sustainability Frameworks
The Natural Step:™
see DITP page 84
ENVIRONMENTALIMPACTS
SOCIALIMPACTS
FINANCIALIMPACTS
Sustainability Frameworks
Cradle to Cradle (eco-effectiveness):
see DITP page 51
FINANCIAL IMPACTS
SOCIAL IMPACTS
ENVIRONMENTALNUTRIENTS
TECHNICAL NUTRIENTS
Sustainability Frameworks
Cradle to Cradle (eco-effectiveness):
Concept & term coined by StahelPopularized by McDonough & Braungart• Eliminate hazardous materials• Consider the entire lifecycle• Materials should be upcyclable• Less Bad does not equal Good!see DITP page 52
ENVIRONMENTALIMPACTS
SOCIALIMPACTS
FINANCIALIMPACTS
Sustainability Frameworks
Summary
see DITP page 102
MARKET(FINANCIAL CAPITAL)Corporate Strategy:• Governance & Management• HR Development & Corporate Culture• Operations & Facilities• Design & Process Innovation• Marketing & Communications• Partnerships & Stakeholder
SOCIETY(HUMAN CAPITAL)Multiple Potential Criteria
Issues:Fair/just distribution/use of
resources according to(whose?) values
ENVIRONMENT(NATURAL CAPITAL)• Ecosystem Services• Radical Resource Efficiency (min 10x)• Renewable energy and materials• Eliminate the use of toxic substances• Nature’s solutions can inspire our own• Maintain Biodiveristy• All Wastes are inputs for other systems.• Safe deposits of energy and materials to the environment are balanced with those taken from it
PRODUCTS & SERVICES (MANUFACTURED CAPITAL)
Sustainability Tools
These are the major tools:LCA (Life Cycle Assessment)Total Beauty™BiomimicrySROI (Social Return on Investment)Sustainability Helix
Sustainability Tools
LCA (Life Cycle Assessment)
see DITP page 66
FINANCIAL IMPACTS
SOCIAL IMPACTS
ENVIRONMENTALIMPACTS
Sustainability Tools
LCA (Life Cycle Assessment)
see DITP page 67
Sustainability Tools
Total Beauty™
see DITP page 86
FINANCIAL IMPACTS
SOCIAL IMPACTS
ENVIRONMENTAL IMPACTS
Sustainability Tools
see DITP page 87
Total Beauty™
FINANCIAL IMPACTS
SOCIAL IMPACTS
ENVIRONMENTAL IMPACTS
EFFICIENT
SOLAR CYCLIC
SOCIAL
SAFE
Sustainability Tools
Biomimicry
see DITP page 59
FINANCIAL IMPACTS
SOCIAL IMPACTS
ENVIRONMENTALIMPACTS
Sustainability Tools
Biomimicry
see DITP page 62
ENVIRONMENTALIMPACTS
SOCIALIMPACTS
FINANCIALIMPACTS
Sustainability Tools
Biomimicry
see DITP page 63
ENVIRONMENTALIMPACTS
SOCIALIMPACTS
FINANCIALIMPACTS
Sustainability Tools
Biomimicry
Self-assemblySolar transformationPower of shapeColor without pigmentsCleaning without detergentsWater-based chemistryMetals without miningGreen chemistryTimed degradationSensing and respondingGrowing fertilityLife creates conditions conducive to lifeDecentralization and distributed control
see DITP page 60
ENVIRONMENTALIMPACTS
SOCIALIMPACTS
FINANCIALIMPACTS
Simple building blocksUse of feedback loopsRedundancyCyclic solutionsDiverse solutions
Sustainability Tools
SROI (Social Return on Investment)
see DITP page 79
SROI (Social Return on Investment)
FINANCIAL IMPACTS
SOCIAL IMPACTS
ENVIRONMENTIMPACTS
It’s not just about the environment. There are a myriad of social issues:• Alcohol• Animal rights• Board transparency• Biodiversity• Chemical accidents• Child Labor• Cultural Impact• Death penalty• Deforestation• Drug support (legalization, trade...)
What is Sustainability?
Sustainability Tools
SROI (Social Return on Investment)
see DITP page 81
ENVIRONMENTALIMPACTS
SOCIALIMPACTS
FINANCIALIMPACTS
Sustainability Tools
Sustainability Helix
see DITP page 93
FINANCIAL IMPACTS
SOCIAL IMPACTS
ENVIRONMENTAL IMPACTS
Operations& Facilties
Design Process
Innovation
HR Develop. & Corp. Culture
Stakeholders&
Partnerships
Marketing & Communication
sGovernance & Management
Sustainability Tools
Sustainability Helix
see DITP page 95
ENVIRONMENTALIMPACTS
SOCIALIMPACTS
FINANCIALIMPACTS
Sustainability Tools
However, there are many other tools:LCA (Life Cycle Assessment)Total Beauty™BiomimicrySROISustainability HelixBlended Value
Integrated Bottom Line
LASER Manual
Footprint Calculators
(water, carbon, etc.)
Stakeholder Analysis
SA 8000
CSR
SOS (Blackburn)
Wheel of Change
Metrics (GDP, GPI, GNH, GRI, SRI)
LEED
FASB redefinition of Profit
Rethinking corporate charters (Corp 2020, B-corp)
Standards turning into Law: Mandatory Carbon Trading in the EU
Mention only:
SCORE
Factor 4 and Factor 10
SHINGO (Waste Minimalization/Lean Manufacturing) and other industry-specific tools
SIGMA (and other country-specific tools)
ISO 50001SOS (Blackburn)Wheel of ChangeCity Climate Protection ManualMetrics (GDP, GPI, GNH, GRI, SRI)LEEDFASB redefinition of ProfitSCOREFactor 4 and Factor 10SHINGOSIGMA
see DITP page 99
Sustainability Frameworks & Tools
Any questions so far on the following:
• Sustainability Frameworks
• Sustainability Tools
Sustainability Frameworks & Tools
How about some examples...
Which is better?
What does “better” mean?
Answer:How about no bag?
Which is better for the environment?
Toyota Prius Hummer H2
Which is better for the environment?
Toyota Prius Hummer H2
Manufacturing
Transportation
Use
Disposal
Which is better for the environment?
Toyota Prius Hummer H2
200K-300K miles?~100K miles?
Manufacturing
Transportation
Use
Disposal
Lifetime?
48/45 2008 EPA mpg (city/highway) 11/17 2008 EPA mpg (city/highway)
Answer:We don’t really know
Dust to Dust Cost per Mile:
Smart ForTwo Corolla Camry Civic Prius Hybrid Civic Hybrid Hummer H2
2008 0.583 0.748 2.167 2.867 2.191 2.943 3.6212004 NA 0.732 1.954 2.867 3.25 3.25 3.027
"A "Dust to Dust" study by CNW Marketing Research of Bandon, OR http://cnwmr.com/nss-folder/automotiveenergy/
Which is better for the environment?
Paper Cup Ceramic Mug
Which is better for the environment?
Paper Cup Ceramic Mug
1-69 uses70 uses
71+ uses
Answer:It depends
Sustainability Strategies
These are the major design strategies:Reduce• Design for Use (Usability & Meaning)• Dematerialization (Materials, Energy & Transportation)• Substitution (Materials & Energy)• Localization• Transmaterialization• InformationalizationReuseRecycleRestore
see DITP page 103
Sustainability Strategies
Design for Use(Usability, Accessibility, Clarity & Meaning)
see DITP page 112
Sustainability Strategies
Dematerialization(Materials, Energy & Transportation)
Apple iPhone
Apple Keyboard
see DITP page 119
Sustainability Strategies
Dematerialization(Materials, Energy & Transportation)
Apple packaging
see DITP page 121
Sustainability Strategies
Dematerialization(Materials, Energy & Transportation)
Apple iPhone
see DITP page 122
Sustainability Strategies
Substitution(Materials, Energy & Transportation)
Mirra chair,Herman Miller
Less expensive,less toxic, andmore sustainable:
• Raw materials• Components• Energy sources
see DITP pages 128, 130
A ton of mined Bauxite turns into half a ton of aluminum oxide.
Ore takes a month to travel to the refinery.
Each ton of Aluminum Oxide is smelted into 1/4 ton of aluminum in Sweden or Norway.
Cans are created in roller mills in Sweden or Germany.
Aluminum sheets are punched and formed into cans, washed, dried, painted, lacquered, flanged, sprayed with protective coating and inspected.
The Sugar might come from beet fields in France.
Phosphorus is excavated from open-pit mines in Idaho.
The Caffeine might come from a chemical manufacturer
Sealed cans are inserted into cardboard cartons made of forest pulp from British Columbia
Cartons of cans are shipped to warehouses and supermarkets—84% of which are discarded after use.
Sustainability Strategies
Localization(Materials, Energy & Transportation)
Lovins, et al.
see DITP page 136
Sustainability Strategies
Transmaterialization
Zip Cars
see DITP pages 142, 145
Sustainability Strategies
Transmaterialization
Interface FLOR carpet
see DITP page 147
Sustainability Strategies
Informationalization
iTunes Music Store
see DITP page 152
Sustainability Strategies
Informationalization
Open Architecture Network, Architecture for Humanity
see DITP page 156
Sustainability Strategies
These are the major strategies:ReduceReuse• Design for Durability• Design for ReuseRecycleRestore
see DITP page 159
Sustainability Strategies
Design for Durability
Dyson vacuum
• Higher quality/longer lasting• Servicable/Repairable• Upgradable• Component service• Rental system (components and/or offering)
see DITP pages 162, 173
Sustainability Strategies
Design for Reuse (unintended)
Artecnica tranSglass vases
see DITP page 160
Sustainability Strategies
Design for Reuse (intended)Reuse of: Materials, Energy, Components, and Functions
Maille condiment jars
see DITP pages 176, 178
Sustainability Strategies
Design for Reuse (intended)Reuse of: Materials, Energy, Components, and Functions
Rapioli reusable shipping package
see DITP pages 176, 178
Sustainability Strategies
These are the major strategies:ReduceReuseRecycle• Design for Disassembly• Close the Loop• Design for EffectivenessRestore
see DITP page 181
Sustainability Strategies
Design for Disassembly• Product redesign• Labeled components• Uni-material components
Rickshaw Zero bag
see DITP page 184
Sustainability Strategies
Design for Disassembly•Use materials identification labels
•Avoid permanently attached, dissimilar
materials
•Design for ease of disassembly (snap fits vs.
screws)
•Use only one polymer type per product
•Use only one polymer-color combination per
product
•If necessary, use compatible combinations of
polymers
•Avoid paints and lacquers
•Avoid labels or use compatible labels
•Choose high-value plastics
•Avoid density overlaps between different
polymers
From Eric Masanet,UC Berkeley
see DITP page 185
Sustainability Strategies
Close the Loop
Kalundborg, Denmark
see DITP page 199
Sustainability Strategies
Design for Effectiveness• Process redesign• Take-back programs• Eco-industrial parks/industrial estates
Rickshaw Bags
see DITP pages 204, 206
Sustainability Strategies
These are the major strategies:ReduceReuseRecycleRestore• Design for Systems
see DITP page 209
Sustainability Strategies
Design for Systems
Curitiba, Brazil
see DITP pages 212-215
Sustainability Development Process
• User-centric (design and user research)• Strategic/whole-systems-oriented• Integrating frameworks and tools into the process• Focused on innovation• Iterative/prototyping (experience, paper, working, etc.)
Sustainability Development Process
What business should we be in?
What should we make/offer?How should we make it best?
Sustainability Development Process
Sustainability Development Process
Sustainability Development Process
Measuring Results:• Testing• Labeling and Rating Systems• Molecular-based LCA• Tools• Regulation (a tool)
Sustainability Development Process
GRI (Global Reporting Initiative) —redesigned by Covive
Sustainability Development Process
Reveal Rating System: revealinfo.com
Sustainability Development Process
Declaring Results:• Green washing• Does your brand reflect these values?• Does your company reflect these values?• Don’t spend more declaring your results than the results themselves are worth• It may be easier to “sell” efficiency or health than sustainability
Sustainability Strategies
Summary/Checklist:
1. Provide More (value, meaning, performance) for Less (materials and energy)
2. Focus on Efficiency and Health
3. Use & Promote Local energy, resources, and labor
4. Don’t use PVC
5. Design solutions to be savored
6. Don’t spend more declaring your results than the value they provide
see DITP page 288
Sustainability Strategies
Next Steps:
see DITP page 296
Sustainability Strategies
Now for the rest of the questions...