BY - Anand jain ,vishal kumar,Akash , lovelesh,

Application of MISon Burger king

BURGER KING® founded in Dec 4, 1954 in Miami, Florida, United States.

Founders:

David Edgerton James McLamore Second largest fast food hamburger chain in the world. 12,000 Restaurants Worldwide

90% Franchise 10% Corporate

Slogan: ‘Have it your way’ Customized Customer-oriented Differentiation from other fast-food competitors.

INTRODUCTION

Industry : Restaurants. Area served : Global.

Headquarters : 5505 Blue Lagoon Drive Miami-Dade County Florida, United States

Have 13000 outlets in 100 countries

INFORMATION SYSTEM

An information system (IS) collects, processes, stores, analyzes, and disseminates information for a specific purpose.

An information system includes inputs (data, instructions) and outputs (reports, calculations).

It processes the inputs and produces outputs that are sent to users or to other systems via electronic networks and a feedback mechanism that controls the operation

Types of Information Systems:

There are basically Five types of information systems. 1)Transaction Processing System

2)Office Information System 3)Decision Support System 4)Management Information System

5)Expert System

Office Information System: Uses hardware, software and Networks to enhance workflow & facilitate communications among the employees.

Transaction Processing System: The information system that captures and processes the data generated during an organization's day-day transactions

Management Information System: An Information system that generates accurate, timely and organized information so managers & other users can make decisions, solve problems

Decision Support System: An information System designed to help users reach a decision when the decision making situation arises

Expert Systems: The information system that captures & stores the knowledge of human experts & then imitates human reasoning & decision making process for those who have less expertise.

How Transaction Processing System is implementing in burger king.

Burger king everyday sells a huge amount of hamburgers burger king should order raw material from its supplier each time McDonalds place an order with its supplier , a transaction happens , and the transaction processing system records the relevant information such as supplier ‘name , address , the quality of the items purchased and finally the invoice amount.

Decision support system (DSS)  in burger king

Decision support system is used to model data and make quality decision

Decision Support Systems are usually computer applications with a human component. They can shift through large amounts of data and pick between the many choices and supports the non – routine decision. 

Management Information System Is In Burger King

MIS system is used to produce periodic reports such as a daily list of employees and the hours they work, or a monthly report of expenses.

McDonalds uses MIS to provide profitability and information to help managers and staff to plan its future direction.

POS- Points of Sale SystemDue to the extreme demand on burger king, management decided to implement a POS in order to ensure maximum customer satisfaction by allowing customers to order quickly with minimum error.

POS is incorporated with MYS to further ensure efficiency.

With POS each command inputted in the computer is instantaneously conveyed to each workstation.

Payment due is displayed immediately

kitchen staff will also be to know what the order is and the duration the customer has been waiting.

TIOS-Touch Interface Ordering System

This new system certain to revolutionize the fast food industry.

It is a self-service ordering system that allows customers to order what they want without interaction with a cashier.

It’s a touch interface computer that uses electronic payment.

McDonald’s management decided to apply this TIOS in order to minimize labor costs. 

Hyperactive Bob system:

This system “based on the artificial intelligence”systems employed by robots, to manage the kitchens at so-called quick-service restaurants”.In this system they use a cameras that monitor the entrance of the McDonald’s restaurants ,parking lots to see the number of people are coming to the restaurant. when the workers are busy to know how fast they need to be to make the meal and what amount of meats, chickens, fries and other things they use needed and to make an expectation of meals that must be ready at a period of time if there is lots of people to have their satisfaction