CURRICULUM VITAE

Name: Dedi Satriawan

Permanent Address: JL. Sekip bendung gang lobend 2 Rt 21,Rw 06 No 1408 Kecamatan ilir timur 1 Palembang, Indonesia

Home Telephone: 081373396461 082288213256

Current Address: JL. Sekip bendung gang lobend 2 Rt 21,Rw 06 No 1408 Kecamatan ilir timur 1 Palembang, Indonesia

Email address: dedisatriawan780@yahoo.com

1

Date of Birth: 13 October 1980

Family Status: Maried

Age of Children: 2 Children

Nationality: Indonesia

EDUCATION

1996 – 1999 Senior High School in Palembang

2004 – 2005 English training Novotel Palembang

2000 – 2001 Computer training Bina Sriwijaya Palembang

2014 The Mercure Quality Guaranted (ACCOR)

2014 Managerial Skill (ACCOR)

2014 PLDP ( ACCOR ) PERSONAL LEARNING DEVELOPMENT PLAN

PROFESSIONAL EXPERIENCE

2014 - 2015 Executive HousekeeperMercure Padang (Indonesia)(146 rooms, ,3 hektar area, 15 Employees and 28 Outsourcing)

Responsible for the smooth operation of all department   Housekeeping (Room, Public Areas, Laundry & Gardener)

Perform employee recruiting, interviewing, training, supervising assessment, evaluation  Or reprimand to the employee on a regular basis....

Preparing job descriptions and standard operating prosudure Housekeeping.

Giving assignments and directives on the tasks that must be performed at the Housekeeping staff.

Making maintenance or repair program is concerned with the area of responsibility Housekeeping.

2

Controlling demand for the purchase of goods or goods that need to operational.The Housekeeping daily, such as guest supplies, guest room supplies, linens and so on to fit With par stock is determined.

Provide periodic training to create a reliable staff. Innovation can create the beauty of the hotel to help product

sales. Science, Knowing hospitality development through

technological systems to remove twigs hotel. Identify problems and make alternative measures (solving) Care about doing things earlier than others when seeing

something in  Of view will result in losses for the company.

Assist the smooth operation of existing activities relation to Housekeeping.

Support the vision and mission budget hotel General Manager.

2012-2014 - Present Executive HousekeeperNovotel Palembang (Indonesia)(198 rooms, 48 Apartment, 6 Penthouse,9 hektar area, 52 Employees and 12 Outsourcing)

Responsible for the smooth operation of all department   Housekeeping (Room, Public Areas, Laundry & Gardener)

Perform employee recruiting, interviewing, training, supervising assessment, evaluation  Or reprimand to the employee on a regular basis....

Preparing job descriptions and standard operating prosudure Housekeeping.

Giving assignments and directives on the tasks that must be performed at the Housekeeping staff.

Making maintenance or repair program is concerned with the area of responsibility Housekeeping.

Controlling demand for the purchase of goods or goods that need to operational.The Housekeeping daily, such as guest supplies, guest room supplies, linens and so on to fit With par stock is determined.

Provide periodic training to create a reliable staff. Innovation can create the beauty of the hotel to help product

sales.

3

Science, Knowing hospitality development through technological systems to remove twigs hotel.

Identify problems and make alternative measures (solving) Care about doing things earlier than others when seeing

something in  Of view will result in losses for the company.

Assist the smooth operation of existing activities relation to Housekeeping.

Support the vision and mission budget hotel General Manager.

2011– 2012 : Assistant Executive HousekeeperNovotel Palembang (Indonesia)

(198 rooms, 48 Apartment, 6 Penthouse,9 hektar area, 52 Employees and 12 Outsourcing)

Responsible for the smooth operation of all department   Housekeeping (Room, Public Areas, Laundry & Gardener)

Perform employee recruiting, interviewing, training, supervising assessment, evaluation  Or reprimand to the employee on a regular basis....

Preparing job descriptions and standard operating procedure Housekeeping.

Giving assignments and directives on the tasks that must be performed at the Housekeeping staff.

Making maintenance or repair program is concerned with the area of responsibility Housekeeping.

Controlling demand for the purchase of goods or goods that need to operational. The Housekeeping daily, such as guest supplies, guest room supplies, linens and so on to fit With par stock is determined.

Provide periodic training to create a reliable staff. Innovation can create the beauty of the hotel to help product

sales. Science, Knowing hospitality development through

technological systems to remove twigs hotel. Identify problems and make alternative measures (solving) Care about doing things earlier than others when seeing

something in  Of view will result in losses for the company.

Assist the smooth operation of existing activities relation to Housekeeping.

4

2009– 2011: Assistant Executive HousekeeperNovotel Lampung Pre Opening Team (Indonesia)(223 Rooms 2 Restaurants, 6 hektar area 61 employe,8 Out sourcing)

Responsible for the smooth operation of all department   Housekeeping (Room, Public Areas, Laundry & Gardener)

Perform employee recruiting, interviewing, training, supervising assessment, evaluation  Or reprimand to the employee on a regular basis....

Preparing job descriptions and standard operating procedure Housekeeping.

Giving assignments and directives on the tasks that must be performed at the Housekeeping staff.

Making maintenance or repair program is concerned with the area of responsibility Housekeeping.

Controlling demand for the purchase of goods or goods that need to operational. The Housekeeping daily, such as guest supplies, guest room supplies, linens and so on to fit With par stock is determined.

Provide periodic training to create a reliable staff. Innovation can create the beauty of the hotel to help product

sales. Science, Knowing hospitality development through

technological systems to remove twigs hotel. Identify problems and make alternative measures (solving) Care about doing things earlier than others when seeing

something in  Of view will result in losses for the company.

Assist the smooth operation of existing activities relation to Housekeeping.

2008– 2009: Senior Supervisor Novotel Lampung (Indonesia) (223 Rooms 2 Restaurants, 6 hektar area 61 employe,8 Out sourcing

Responsible for the smooth operation of all department   Housekeeping (Room section)

Provide periodic training .. to create a reliable staff.

5

Running room condition for sale, Cleanliness, function, odorless, tidy, beautiful.

Setting up a schedule employees.

2007-2008 : Housekeeping Supervisor Novotel Palembang (Indonesia) (198 rooms, 48 Apartment, 6 Penthouse )

Responsible for the smooth operation of all department   Housekeeping (Room section)

Provide periodic training .. to create a reliable staff. Running room condition for sale, Cleanliness, function,

odorless, tidy, beautiful. Setting up a schedule employees.

2004– 2007: Housekeeping Staff Novotel Palembang (Indonesia)

Laundry Staff 1 thn Public Area Staff 1 thn Room Staff 2 thn. Gardener

LANGUAGES

Indonesian: Mother TongueEnglish: Spoken and Written Fluently

6

SYESTEM KERJA

OBJECTIVE METHODE

1.HARD WORKER & SMART Pekerja keras semangat pantang menyerah.Cerdas menganalisa sebelum memulaiPekerjaan untuk menciptakan hasil yang maksimal.

2. PLANNING AND ORGANIZATION Membuat rencana dengan metode smart.

3. PROBLEM SOLVING/SOLUTION Mengidentifikasi masalah dan membuat langkah-langkah alternatif ( solving )

4. TRUST Memberi kepercayaan ( tugas ), dukungan, bimbingan dan arahan.INDIKATOR : Timbul kekompakan dan kesolidan team

5. POSITIVE WORK CLIMATE Membudayakan wajah selalu senyum .Membudayakan tebar salam dan tegur sapa.

6.SOMEBODY / NOBODY / ANYBODY Peduli melakukan sesuatu lebih awal dari orang lain ketika melihat sesuatu yang dipandang akan menimbulkan kerugian bagi perushaan.INDIKATOR : Kepuasan, karena melakukan tindakan peduli

7. COOPERATION Menentukan sasaran team

8. DIRECTION / GOALS Menetapkan tujuan masing-masing team dengan mengetahui posisi awal. Membuat kesepakatan untuk menentukan goalINDIKATOR : Semangat kerja karyawan tinggi

9. COMMITMENT Membuat sangsi sosial dan administratifINDIKATOR : Anggota merasa enggan keluar dari komitmen

10. DECISIVENESS Membuat struktur organisasi yang jelas

11. INDIKATOR Tidak terjadi kerancuan ketika atasan tidak hadir.

12.TREANER Membuat staff cerdas dan menyiap kan staff handal untuk siap menduduki posisi penting regeneration

13.IPTEK Mengetahui perkembangan perhotelan melalui

7

sistem teknologi.Untuk mengangkat ranting hotel melalui TRIPADVISOR.

14.INOVASI Mampu menciptakan keindahan hotel untuk membantu produk penjualan. ( LOW BUDGET HIGH IMPACT )

15. Regeneretion Membuat staff cerdas dan siap menjadi pemimpin.

16.Membuat Grafik kinerja karyawan Sangat penting untuk mengetahui kinerja staff makin meningkat atau menurun secara individual.Untuk menciptakan karyawan yang handal.

8

9

TO:

Subject: Application Latter

Dear: Sir/ Madam.

According to the information I received, I would like to apply recent position as Executive Housekeeper at your company, I am Dedi Satriawan, 34 year old,

I am looking forward with great interest hearing from you regarding to my application, if you asking for an interview I shall be happy to call in person on the day and time that you may appoint, I can be reached at 081373396461 any moments.

I am enclosing my curriculum vitae and hope it will meet your requirement, and thank you very much for your consideration and attention, please let me hear from you as soon as possible.

Faithfully yours,

(Dedi Satriawan)

10