Apple Color Style Writer 2500 Service Source

8/6/2019 Apple Color Style Writer 2500 Service Source

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Service SourceK

Color StyleWriter 2500


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Service SourceK

BasicsColor StyleWriter 2500


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Basics Overview - 1

OverviewThe Color StyleWriter 2500is a desktop color bubble-

jet printer for personal use.

It has various features suchas high-speed printing(3 pages per minute), highprint quality, printing onplain or coated paper, and acut sheet feeder.


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Basics Overview - 2

The Color StyleWriter 2500can be configured with Four-color ink cartridge High-performance black

ink cartridge

Color PhotoGrade inkcartridge

All of these cartridges can beeasily replaced.

Note: The four-colorcartridge contains two inktanks that can be replaced

separately. One tankcontains black ink and theother tank contains theyellow, cyan, and magenta

Ink Tanks


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Basics Overview - 3

inks. Each tank can bereplaced separately.

The Color StyleWriter 2500has two LEDs that can aid introubleshooting the printer.See the Troubleshootingchapter for moreinformation.

Error LED

Power LED


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Basics Ink Cartridge Identification - 4

Ink CartridgeIdentificationCaution: Do not get theprinters ink on your handsor clothes. Although the inkis water soluble, it containsdyes that will stain.

Caution: To prevent theprint heads from clogging,do not touch or wipe them.

Ink Cartridge


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Note: Two ink cartridgescome with the printer. Onecartridge is black ink only;the other is a four-color inkcartridge with two ink

tanks.Note: These are the sameink cartridges as theStyleWriter 2400 inkcartridges and ink tanks.

Black-OnlyInk Cartridge

Four-ColorInk Cartridge

Black-OnlyInk Tank

Four-ColorInk Tank


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High-Performance,Black-Only InkCartridge

The black ink cartridge

contains black ink only. TheService part number forthe black-only cartridge isfor service use only. Toorder a replacementcartridge for a customer,use the finished goods partnumber (M3240G/A).

BlackOnlyInk Cartridge


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Four-Color InkCartridge

The four-color ink cartridgeholds two ink tanks. One tank

contains black ink only, andthe other tank contains thecyan, magenta, and yellowinks.

The finished goods partnumber for the black-onlytank is M3330G/A. Thefinished goods part numberfor the color tank isM3329G/A).

Four-Color

Ink Cartridge

Black-OnlyInk Tank

Four-ColorInk Tank


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Color PhotoGrade InkCartridge

The Color PhotoGrade inkcartridge holds four ink

tanks and the print head inan all-in-one design.

Important: The ColorPhotoGrade Print Kit(M5577**/A) includes theink cartridge, PhotoGradepaper, and PhotoGradeUpdater software. Forphotorealistic results, thekit contents must be usedtogether.

Ink CartridgeColor PhotoGrade


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Note: The ** designator in finished goods part numberM5577**/A varies due to localized software.

To order replacement supplies, use the following finishedgoods part numbers: Color PhotoGrade Ink Cartridge (M5579G/A) Color PhotoGrade Paper, Letter-Size (M5578G/A) Color PhotoGrade Paper, A4-Size (M5581G/A)

Printing with the Color PhotoGrade Ink Cartridge

1 Install the PhotoGrade Updater software and the inkcartridge as instructed in the user booklet titled ColorStyleWriter 2500 Color PhotoGrade Print Kit.

2 Load the PhotoGrade paper into the sheet feeder so thewhiter side faces you.

3 Open the document you want to print.


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4 Select Print from theFile menu.

5 In the Print dialog box,select PhotoGrade fromthe Paper Type pop-up

menu.

6 Click Color.

PhotoGrade Selected


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7 In the Color Optionsdialog box, Select Scatter for the

best blend of ink Turn on ColorSync

(Automatic) for thebest color matching

8 Click OK.

9 Click Print.

Scatter Selected

ColorSync On


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Basics Test Page - 12

Test PageTurn on the printer and holddown the online key for atleast 6 seconds or until the

test page prints.

Online Key


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The test page shows the ROMrevision and a test pattern.

Use the test pattern todetermine if the ink jets arefunctioning properly. Iflines appear broken,proceed to the Printingtopic in the Troubleshootingchapter.

Note: There are two testpages, one for the black-inkonly cartridge and one for

the four-color inkcartridge.


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Demo Test Page Units

The Color StyleWriter 2500demo unit logic board ROMcontains a unique demo page.A limited quantity are beingsold for use by Appleresellers.

Note: The demo test pageprinter may be serviced thesame as a regular 2500,however, if the logic boardis replaced it will lose the

demo page capability. If thatfeature is needed, the unitshould be RMAed to FinishGoods.


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Service SourceK

SpecicationsColor StyleWriter 2500


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Specifications Characteristics - 1

Characteristics

Print Methods Serial bubble jet ink-on-demand

Throughput Up to three pages per minute with the high-performance blackink cartridge

Up to 0.3 page per minute for colorActual speed depends on the documents printed and the Macintosh

used

Print Head Four color cartridge: 136 nozzles (vertically-lined)1 x 64 nozzles for black color3 x 24 nozzles for yellow, magenta, cyanBlack cartridge: 128 nozzles (vertically-lined)


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Specifications Graphics - 2

Graphics

Resolution Best: 720x360 dpi with optimized ink density for color,greyscale, black and white

Normal: 360 x 360 dpi for color, greyscale, black and white

Draft: 180 x 180 dpi for faster printing


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Specifications Print Media - 3

Print Media

Paper Plain paper, coated (recommended for color picture output)Color PhotoGrade paper (required for photorealistic color output)

Envelopes Commercial number 10, monarch, and other sizesCapacity: 15 envelopes

Transparencies Coated transparencies, most ink jet transparenciesCapacity: 20 sheets

Back-Print Film Letter, A4For superior graphics and imaging results, premium paper andback-print film are recommended


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Specifications Print Media - 4

Cut Sheets LTR, LGL, A4U.S. Letter (LTR): 8.5 x 11 in. (215.9 mm x 279.4 mm)U.S. Legal (LGL): 8.5 x 14 in. (215.9 mm x 355.6 mm)A4: 210 mm x 297 mmWeight: 16-24 lbs. Capacity: 100 sheets (A4, LTR);20 sheets coated paper


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Specifications Ink Cartridges - 5

Ink Cartridges

Type High-performance black ink cartridge with integrated ink tankand print head

Four-color ink cartridge with two ink tanks (black only andcolorcyan, magenta, yellow) and integrated print headColor PhotoGrade ink cartridge with four ink tanks and integrated

print head

Ink Color BlackFour-color (Black, cyan, magenta, yellow)

Shelf Life 6 months (installed in printer)18 months (in original package)


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Specifications Ink Cartridges - 6

Print HeadCartridge Life

Text: Approx. 900 pages (A4/LTR) high performance black onlyColor: Approx. 1800 pages, with ink tank replacements

Ink Tank Life High performance black cartridge with integrated ink tank900 pages at 5% coverage

Color ink tanks (Black or CMY)100 pages at 7.5% coverage


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Specifications Environmental - 7

Environmental

Acoustic Noise Level Approx. 45 dB (reference level)

Temperature 5986F (15-30C)

Humidity 1080% (no condensation)


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Specifications Electrical - 8

Electrical

ElectricalRequirements

AC power adapterU.S./Japan: 102-132 VAC, 60 HzUK/Australia: 204-264 VAC, 50 HzEurope: 196-253 VAC, 50 HzJapan: 85-110 VAC, 50,60 Hz

Power Consumption 20 W maximum


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Specifications Physical - 9

Physical

Dimensions Height: 8.3 in. (211 mm)Width: 14.4 in. (365 mm)Depth: 9.2 in. (234 mm)

Weight 6.9 lb (3.2 kg)


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Service SourceK

TroubleshootingColor StyleWriter 2500


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Troubleshooting General/ - 1

GeneralThe Symptom Charts included in this chapter will help youdiagnose specific symptoms related to your product. Because curesare listed on the charts in the order of most likely solution, try

the first cure first. Verify whether or not the product continues toexhibit the symptom. If the symptom persists, try the next cure.(Note: If you have replaced a module, reinstall the original modulebefore you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Chartsdo not resolve the problem, refer to the Flowchart for the productfamily.

For additional assistance, contact Apple Technical Support.


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Troubleshooting Error Messages and LEDs/ - 2

Error Messages and LEDsThe Color StyleWriter 2500 has two LEDs that can aid introubleshooting the printer: error LED and power LED.

Power LED

Error LED


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The printer software also gives error messages to pinpointerrors.

Make sure the printer is hooked up to a Macintosh and that theColor StyleWriter 2500 software is installed. See the Diagnosticsfolder on the Service Source CD for the printer driver.


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The LEDs indicate the state of the printer or whether an error has occurred (e.g., carriagecontrol error, paper jam).

The following chart provides a summary of error codes and printer states. If an error isindicated, check the chart, then go to Error LEDs in the Symptom Charts.

Software Error Message (from printer driver)

LEDsError Power

Symptom(see Symptom Charts)

Out of paper Paper pickup error

Paper jam Paper jam

Ink cartridge jam Carriage control error

Obstruction, clear and try again Cleaning error

Check connector and try again Temperature sensor error

Cartridge not installed properly Cartridge error

Check connectors and try again ROM/RAM error

Waste ink absorbers full Waste ink full error

Cartridge needs to be replaced Head temperature error

Cartridge needs to be replaced Head temperature sensor error


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Troubleshooting Symptom Charts/Operation - 5

Symptom Charts

Operation

No power 1 Check power cable connections.

2 Replace power cord.3 Check voltage of power adapter.

4 If there is no voltage, replace the power adapter.5 If the voltage is within the specified range, replace the logic

board.


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Troubleshooting Symptom Charts/Operation - 6

Does not print 1 Turn on printer and restart computer.2 Check interface cable connections.3 Open Chooser and verify that correct printer driver and port

is selected.4 Replace printer driver.

Carriage unit does notmove to center whenfront door is open, andprinter is on

1 Make sure black latch on upper left corner of front doorengages button on logic board. See Front Covers topic inTake Apart for additional information.

2 Replace logic board.

Carriage unit movesback and forth for fiveminutes

Print job was canceled during a purge. Turn printer off, thenback on.


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Troubleshooting Symptom Charts /Operation- 7

Printer will not printwith LocalTalk optioninstalled

1 Turn on printer and restart computer.2 Check interface cable connections.3 Open Chooser and verify that correct printer driver and port

are selected.4 Replace printer driver.

5 Check that printer is functional by printing a test page.6 Try printing directly through serial port.7 Replace LocalTalk module.


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Troubleshooting Symptom Charts/Paper - 8

Paper

Paper sticks together 1 Remove excess sheets from paper tray.2 Use only specified paper, envelopes, transparencies, and

backprint film.

3 Check that settings in Page Setup menu are correct.4 Fan paper before putting it in paper tray.

Paper skews 1 Remove excess sheets from paper tray.2 Use only specified paper, envelopes, transparencies, and

backprint film.3 Stack paper flush against left side of paper tray and adjust

paper guide.

4 Check rollers on sheet feeder and eject roller. Clean orreplace if necessary.


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Troubleshooting Symptom Charts /Paper- 9

Paper jams duringloading, beforeprinting

Carefully remove paper by hand.

Paper jams inside

printer

Carefully pull out paper in direction of paper output.

Paper jams duringoutput, after printing

1 Carefully pull out paper in direction of paper output.2 Check eject roller for obstructions or damage, and clean or

replace if necessary.


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Troubleshooting Symptom Charts/Print Quality - 10

Print Quality

Missing dots and/orwhite streaks

1 Perform Nozzle Check and Print Head Cleaning. SeeAdditional Procedures chapter.

2 Make sure ink cartridges are set firmly.

3 Use only specified paper, envelopes, transparencies, andbackprint film.4 Replace ink cartridge. See Additional Procedures chapter.5 Replace logic board.

Blurring and/orsmudging

1 Use only specified paper, envelopes, transparencies, andbackprint film.

2 Perform Print Head Cleaning. See Additional Procedures

chapter.3 Replace ink cartridge. See Additional Procedures chapter.

Missing dots followedby a blob of ink

Before printing, switch print quality to Best in printer driver.


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Troubleshooting Symptom Charts /Print Quality- 11

Vertical lines aredistorted/wavy

Open and close blue lever next to cartridge to make sure cartridgeis seated properly.

Poor image at bottomof page

Increase margin at bottom of page to at least 0.8 inch.

Dark streaks or inkstains when ColorPhotoGrade inkcartridge used

Move internal paper selector to Envelope position (leaves morespace between print head and paper surface).

QuickDraw GX doesnot work when ColorPhotoGrade inkcartridge used

Disable QuickDraw GX before printing with Color PhotoGradePrint Kit. The PhotoGrade Updater software does not supportQuickDraw GX.


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Troubleshooting Symptom Charts/Error LEDs - 12

Error LEDs

Paper pickup error 1 Add paper.2 Use only specified paper, envelopes, transparencies, and

backprint film.

3 Check that settings in Page Setup menu are correct.4 Fan paper before putting it in paper tray.

Paper jam Check eject roller for obstructions or damage, and clean orreplace if necessary.

Carriage controlerror

Check eject roller for obstructions or damage, and clean orreplace if necessary.

Cleaning error Check eject roller for obstructions or damage, and clean orreplace if necessary.


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Troubleshooting Symptom Charts /Error LEDs- 13

Temperature sensorerror

1 Check cable connections.2 Replace logic board.

Cartridge error 1 Make sure ink cartridges are set firmly.2 Replace ink cartridge.

3 Replace carriage unit.

ROM/RAM error 1 Check cable connections.2 Reinstall printer software.3 Replace logic board.

Waste ink full error Replace ink absorbers.

Head temperatureerror

Replace ink cartridge.

Head temperaturesensor error

Replace ink cartridge.


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Service SourceK

Take ApartColor StyleWriter 2500


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Take Apart Front Covers - 1

Front CoversNo preliminary steps arerequired before you beginthis procedure.

Note: The Front Coverstopic includes the frontdoor, front case, outputtray, and output trayextension.

FrontCase

FrontDoor

Output TrayOutput TrayExtension


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Front Door

Note: The front door is heldin place by two arms thatfunction as hinges. Plastictabs at the end of the armsfit into knobs on the inside ofthe upper case.

1 Swing open the frontdoor.

2 Press the end of eacharm inward and free thearm tabs from the frontcase.

3 Lift off the front door.FrontDoor

Arm Tab

Front

Case


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Replacement Note: Thesmall gears and springs inthe front door fall out ofposition if a paper jam isforcibly removed from the

printer. These gears andsprings are not available asservice replacement parts.

See the Small GearReplacement topic inAdditional Procedures.

Front Door

Small Gearsand Springs


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Front Case1 Lift the center of the

case to release the centerlatch on the front case.

2 Release the right sidelatch and pull the frontcase forward a shortdistance.

3 Repeat for the left sidelatch and remove thecase.

FrontCase

CenterLatch

Right SideLatch


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Replacement Note: Makesure the latches on the frontcase engage the buttons onthe logic board.

FrontCase

On/OffButton

Latch

Latch


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Output Tray1 Pull out the output tray

until the two tabs restagainst the stops on thebottom case.

2 Press down and removethe tray.

Tab

Output Tray


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Output Tray Extension1 Pull out the tray

extension until the twotabs rest against thestops.

2 Press down and removethe tray extension.

Output Tray Extension


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Take Apart Eject Roller - 8

Eject RollerBefore you begin, removethe covers (see FrontDoor).

Eject Roller


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Take Apart Eject Roller - 9

Grasp one end of the roller,press the bracket to theside, and remove the ejectroller from the printer.

Eject Roller


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Take Apart Rear Covers - 10

Rear CoversBefore you begin, removethe following: Front covers

LocalTalk module(if present)

Note: For information onremoving the LocalTalkmodule, see the LocalTalkModule topic in theUpgrades chapter.

Note: The Rear Coverstopic includes the rear case,interface cover, and logicboard cover.

Rear Covers


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Rear Case1 Pull out the bottom of

the rear case slightly toclear the plastic lip.

2 Using a flat-bladescrewdriver, release thelatch and lift up the rearcase.

3 Repeat for the other sideof the case.

Rear Case

Plastic Lip

Latch


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4 Release the threelatches on the top of theprinter.

Rear Covers


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5 Lift up and release therear case from the twotabs on the back of theprinter.

6 Remove the rear case.

Rear Case

Tab

Tab


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Interface Cover1 Using a small flat-blade

screwdriver, release themounting tab and removethe interface cover fromthe rear case.

Interface

Mounting Tab

Cover


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Logic Board Cover1 Press in the front latch

and release the sidelatch.

2 Pull back and remove thelogic board cover fromthe printer.

Front Latch

SideLatch


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Take Apart Cut Sheet Feeder - 16

Cut Sheet FeederBefore you begin, removethe following: Front covers

Rear covers

Caution: Review the ESDprecautions in Bulletins/Safety.

Cut Sheet Feeder


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1 Disconnect connectorsCNV and CNLF from thelogic board.

CNLF

Connector

CNVConnector


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2 Remove the connectorwires from the slot onthe cut sheet feeder.

Cut Sheet Feeder

Connector Wires

Slot


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3 Note: Make sure thescrews do not fall intothe bottom cover.

Using a Phillipsscrewdriver, remove

the two screws thatsecure the cut sheetfeeder to the printer.

4 Press in the latch andremove the cut sheetfeeder.

Cut Sheet Feeder


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Replacement Note: Makesure the alignment pins onthe cut sheet feeder arealigned with the printerframe.

Alignment

Alignment Pin

Pin


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Take Apart Paper Support - 21

Paper SupportBefore you begin, removethe following: Front covers

Rear covers Cut sheet feeder


Paper Support


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Take Apart Paper Support - 22

1 Pull out the papersupport until it restsagainst the stops.

2 Push the supportforward and disconnect

the latches.

3 Slide out the papersupport.

Paper Support

Latches


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Take Apart Pickup Roller - 23

Pickup RollerBefore you begin, removethe following: Front covers



Pickup Roller

Cut Sheet Feeder


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1 Caution: When the rolleris removed, the feedergear is loose. Remove theroller slowly so that thegear will not fly off.

Press in the two latcheson the pickup roller andpush out the roller.

2 Remove the feeder gearfrom the cut sheetfeeder.

Cut Sheet Feeder

Feeder Gear

Latches


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3 Lift up one end of theroller and remove theother end from themounting hole.

4 Remove the pickup

roller from the cut sheetfeeder.

Pickup Roller

Cut Sheet Feeder


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Replacement Note: Align thenotch on the upper gear withthe upper line on the cutsheet feeder. Align the notchon the feeder gear with the

lower line on the cut sheetfeeder.

Feeder Gear

Upper GearNotch

Notch


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Take Apart Logic Board - 27

Logic BoardBefore you begin, removethe following: Front covers



Logic Board


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Note: Information on theamount of ink absorbed bythe ink absorbers is storedon the logic board EEPROM.When replacing the logic

board, check the inkabsorbers. If the upper inkabsorber has ink in it,replace it. Always replacethe lower ink absorber.

Upper InkAbsorber

Lower InkAbsorber


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If the ink absorbers havebeen used for two weeks orless, or if fewer than 50pages have been printed, itis not necessary to replace

the ink absorbers whenreplacing the logic board.

See EEPROM Reset inAdditional Procedures formore information.

Upper InkAbsorber

Lower InkAbsorber


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1 Disconnect the followingconnectors from thelogic board: CNCR CNH

CNLF CNV

CNLF

CNCR

CNH

CNV


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2 Using a Phillipsscrewdriver, removethe three mountingscrews.

3 Remove the logic board

from the printer.

Logic Board


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Take Apart Carriage Unit - 32

Carriage UnitBefore you begin, removethe following: Front covers



Caution: To prevent theprint nozzles from clogging,

do not touch or wipe them.

Carriage Unit


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Caution: Do not remove orloosen the two screws on topof the carriage guide.Loosening or removingthese screws will cause the

carriage to go out ofalignment.

Carriage Guide

Screw

Screw


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1 Turn the printer so thatthe power supply facesyou.

Power Supply


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2 Disconnect connectorCNH from the logicboard.

CNH


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3 Turn the printer so thatthe carriage unit facesyou.Carriage Unit


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4 Remove the plasticribbon cable and cableholder from the printer.

Cable Holder

Ribbon Cable


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Replacement Note: Make sure the ribbon cable holesare mounted on the two tabson the inside of the ribboncable holder and the small

tab is in the slot on thecarriage unit.

TabCarriage Unit

Ribbon

Ribbon CableHoles

Cable Holder


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5 Press in the two latches.

6 Push up and remove thecarriage release clipfrom the printer.

Carriage Release Clip


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7 Using a Phillipsscrewdriver, removethe mounting screw fromthe carriage shaft.

Mounting

CarriageShaft

Screw


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8 Carefully remove theshaft clip from thecarriage shaft.

CarriageShaft

ShaftClip


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9 Using a flat-bladescrewdriver, carefullypress in the carriagebelt tensioner anddisconnect the carriage

belt.

CarriageBelt

Tensioner

CarriageBelt


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10 Hold the carriage unitand slide out the carriageshaft.

11 Remove the carriage unitfrom the printer.

Replacement Note: Makesure the carriage unit isreinstalled properly inthe printer.

Carriage Unit


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Take Apart Carriage Ribbon Cable - 44

Carriage RibbonCableBefore you begin, removethe following: Front covers Rear covers Cut sheet feeder Ink cartridge Carriage unit

Caution: Review the ESDprecautions in Bulletins/

Safety.

Carriage Ribbon Cable


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1 Caution: Carefullyremove the sensor toavoid damaging thecarriage ribbon cable.

Remove the sensor from

the carriage unit.

Carriage Ribbon Cable

Sensor


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2 Press in the five latchesand remove the ribboncable guide.

Ribbon CableGuide


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3 Remove the ribbon cablefrom the carriage unit.

Replacement Note: Makesure the ribbon cableholes are mounted on the

two tabs on the inside ofthe ribbon cable holderand the small tab is inthe slot on the carriageunit.

TabCarriage Unit

Ribbon

Ribbon CableHoles

Cable Holder


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Take Apart Carriage Belt - 48

Carriage BeltBefore you begin, removethe following: Front covers

Rear covers Cut sheet feeder Ink cartridge Carriage unit


Carriage Belt


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Take Apart Carriage Belt - 49

Carefully remove thecarriage belt from thecarriage unit.

CarriageBelt

Carriage Unit


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Take Apart Carriage Belt Tensioner - 50

Carriage BeltTensionerBefore you begin, removethe following: Front covers Rear covers Cut sheet feeder


CarriageBelt

Tensioner


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1 Using a flat-bladescrewdriver, carefullypress in the carriagebelt tensioner anddisconnect the carriage

belt.

CarriageBelt

Tensioner

CarriageBelt


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2 Slide out the carriagebelt tensioner from theprinter.

CarriageBelt

Tensioner


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Take Apart Printer Frame - 53

Printer FrameBefore you begin, removethe following: Front covers

Rear covers Cut sheet feeder Power supply


Printer Frame


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Note: The printer frame isnot a replaceable part.Remove the frame to accessthe purge unit, paper feedmotor, ink absorbers, and

bottom case.1 Release the right latch

and lift up the printerframe.

Printer Frame

RightLatch


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2 Release the left latchand remove the printerframe from the bottomcover.

Printer

LeftLatch

Frame


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Replacement Note: Makesure the bottom casecircular tabs fit into theproper position in theprinter frame.

Printer Frame

Bottom Case

CircularTabs

CircularTab


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Take Apart Paper Feed Motor - 57

Paper Feed MotorBefore you begin, removethe following: Front covers

Rear covers Cut sheet feeder Power supply Printer frame


Paper Feed Motor


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1 Disconnect connectorCNLF from the logicboard.

Paper Feed Motor

CNLF

Logic Board


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2 Move the platen bracketaway from the mountingscrew.

Platen Bracket


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3 Note: Carefully removethe paper feed motor toavoid losing the gear.

Using a Phillipsscrewdriver, remove

the two mountingscrews.

4 Remove the paper feedmotor from the printer.


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5 Remove the gear fromthe paper feed motor.

Gear

PaperFeed

Motor


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Take Apart Carriage Motor - 62

Carriage MotorBefore you begin, removethe following: Front covers



CarriageMotor


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1 Disconnect connectorCNCR from the logicboard.

CNCR


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2 Using a flat-bladescrewdriver, press inthe carriage belttensioner and disconnectthe carriage belt.

CarriageBelt

Tensioner

CarriageBelt


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3 Using a Phillipsscrewdriver, removethe two mountingscrews.

4 Lift up and pull out the

carriage motor.CarriageMotor


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Take Apart Purge Unit - 66

Purge UnitBefore you begin, removethe following: Front covers



PurgeUnit


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1 Move the carriage unitaway from the purgeunit.

PurgeUnit

Carriage Unit


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2 Using a Phillipsscrewdriver, removethe black mountingscrew.


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3 Pull back the lockinglever and remove thepurge unit from theprinter.

PurgeUnit

Locking Lever


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Replacement Note: Makesure the black leverinterlocks with the platenassembly in the positionshown.

Lever


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Take Apart Ink Absorbers - 71

Ink AbsorbersBefore you begin, removethe following: Front covers



Ink Absorbers


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Caution: Do not get theprinters ink on your handsor clothes. Although the inkis water soluble, it containsdyes that will stain.

Note: After replacing the inkabsorbers, you must resetthe EEPROM on the logicboard. See the AdditionalProcedures chapter.

Ink Absorbers


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1 Remove the clear plasticcover and the two inkabsorber plates.

Ink AbsorberPlates

PlasticCover


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Take Apart Bottom Case - 74

Bottom CaseBefore you begin, removethe following: Front covers

Rear covers Cut sheet feeder Logic board Power supply Printer frame Ink absorbers


Perform the above steps.

Bottom Case


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Take Apart Bottom Case - 75

Note: A replacement bottomcase includes feet.

If necessary, replacedamaged or missing feet.

Feet

Feet


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Service SourceK

UpgradesColor StyleWriter 2500


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Upgrades LocalTalk Module - 1

LocalTalk ModuleBefore you begin, turn offand unplug the printer.

Note: This procedure coversthe installation of anoptional LocalTalk module,which enables the printerto connect to a LocalTalknetwork.

LocalTalkModule


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Note: There are twoversions of this module thatlook similar. The latestversion states on the labelthat it works with both the

2400 and 2500. The earlierversion only works with the2400.


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1 Using a small flat-bladescrewdriver, release themounting tab and removethe interface cover fromthe rear case.

InterfaceCover


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2 Plug the LocalTalkconnector into the serialport.

LocalTalkConnector


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3 Insert the upper edge ofthe LocalTalk moduleinto the rear case, andthen snap the bottom intoplace.

LocalTalkModule


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Upgrades EtherTalk Adapter - 6

EtherTalk AdapterBefore you begin, turn offand unplug the printer.

Note: This procedure coversthe installation of anoptional EtherTalk adapter,which enables the printerto connect to a Ethernetnetwork.

EtherTalkAdapter

Serial Cable


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Upgrades EtherTalk Adapter - 7

1 Plug the serial cablefrom the printer into theEtherTalk Adapter.

2 Plug in the EtherTalkpower adapter.

EtherTalkAdapter

Serial Cable


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Service SourceK

Additional ProceduresColor StyleWriter 2500


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Additional Procedures Printer Cleaning - 1

Printer CleaningBefore you begin, unplug theprinter.

Caution: Do not useammonia-based or alcohol-based cleaners on or aroundthe printer. These cleanersmay react with the plastic.

Caution: Do not spill liquidin the power cordreceptacle.

Printer Covers


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1 Caution: Do not get theprinters ink on yourhands or clothes.Although the ink is watersoluble, it contains dyes

that will stain.Using a damp cloth,wipe the outside of theprinter covers.

Printer Covers


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2 Caution: Do not use anyliquid cleaners inside theprinter.

Open the front door ofthe printer.

3 Using a dry cloth,carefully wipe therollers and platen.

Rollers and Platen

Front Door


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Additional Procedures Ink Cartridge Replacement - 4

Ink CartridgeReplacementNo preliminary steps arerequired before you beginthis procedure.


Ink Cartridge


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Note: This procedure coversthe ink cartridgereplacement for either ofthe ink cartridges that comewith the printer. One

cartridge is black ink only;the other is a four-color inkcartridge with two inktanks. One tank containsblack ink only and the othertank contains the cyan,magenta, and yellow inks.

Ink Cartridge


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The Service part number forthe black-only cartridge isfor service use only. Toorder a replacementcartridge for a customer,

use the finished goods partnumber (M3240G/A).Ink Cartridge


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1 Turn on the printer.

2 Open the front cover. Thecarriage unit will nowmove to the centerposition.

Front Door

Carriage Unit


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3 Raise the bright bluelever on the carriageunit and remove thecartridge.

Blue Lever


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4 Caution: To prevent theprint heads fromclogging, do not touch orwipe them.

Remove the bright

orange cap from thereplacement inkcartridge.

Bright Orange Cap


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5 Peel off the brightorange tape from theprint heads.

Bright Orange Tape


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6 Install the replacementink cartridge into theprinter.

7 Close the printer cover.

Ink Cartridge


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Additional Procedures Ink Tank Replacement - 12

Ink Tank ReplacementNo preliminary steps arerequired before you beginthis procedure.


Ink Tanks


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Note: This procedure coversink tank replacement for thefour-color ink cartridge.The cartridge contains twoseparate ink tanks, one for

black ink and one for cyan,magenta, and yellow inks.When you run out of ink, youreplace only the empty tank,instead of replacing theentire cartridge.

Four-Color

Ink Cartridge

Black-OnlyInk Tank

Four-ColorInk Tank


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1 Turn on the printer.

2 Open the front cover. Thecarriage unit will nowmove to the centerposition.

3 Remove and discard theold ink tank.Ink Tanks


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4 Caution: To prevent theprint heads fromclogging, do not touch orwipe them.

Remove the plastic cap

from the replacementink tank.

Ink Tank

Plastic Cap


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5 Caution: Make sure youinstall the color ink tankon the left and the blackink tank on the right.

Slide the ink tank into

the ink cartridge andpush down so the inktank snaps into place.

6 Close the printer cover.

Ink Tank

Ink Cartridge


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Additional Procedures Nozzle Check - 17

Nozzle Check No preliminary steps arerequired before you beginthis procedure.



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Note: This procedureexplains how to run thenozzle check test page,which indicates whether theprint nozzles need to be

cleaned. The print nozzlesare contained in the inkcartridge.Ink Cartridge


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1 Important: Make sure theprinter is off.

Load paper into the cutsheet feeder.

2 Hold down the power keyuntil the power LEDstarts blinking. Theprinter will now printout a test page.

Power Button

Power LED


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3 Examine the bottom ofthe test page todetermine print headstatus.

If the horizontal lines in

the test pattern aremissing, one or more inknozzles are clogged. Toclear the nozzles,perform one of the printhead cleaning proceduresdescribed in thischapter.


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Additional Procedures Print Head Cleaning - 21

Print HeadCleaningNo preliminary steps arerequired before you beginthis procedure.


Caution: To prevent theprint nozzles from clogging,do not touch or wipe them.The print nozzles are on thebottom of the ink cartridge.


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Note: Use the Cleaningoption to correct blurredcharacters, horizontal whitestreaks, and missing dotscaused by clogged ink

nozzles. Use the SuperCleaning option when printquality does not improveafter you have performedthe Cleaning option two orthree times.


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1 Make sure the ColorStyleWriter 2500printing software isinstalled. See theDiagnostics folder on

Service Source for thedriver software.

2 Using the Chooser, selectColor StyleWriter2500.

3 Make sure the correctprinter port is selected.

4 Close the Chooser.


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5 Open any document andselect the print option orchoose Print Windowfrom the File menu.

6 Click the Utilities button

in the Print dialog box.


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7 ISelect the Clean theprint head beforeprinting option.

8 Click OK.


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Additional Procedures EEPROM Reset - 26

EEPROM ResetNo preliminary steps arerequired before you beginthis procedure.

Note: This procedureexplains how to perform theEEPROM reset, whichclears data stored on thelogic board. It is necessaryto perform this procedureafter replacing the inkabsorbers or the logic board.See Logic Board and InkAbsorbers in Take Apartfor more information.

Logic Boardwith EEPROM


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Note: This procedure useseither the black-only or thefour-color ink cartridge.

Black-OnlyInk Cartridge

Four-ColorInk Cartridge

Black-OnlyInk Tank

Four-ColorInk Tank


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1 Disconnect the powercord from the printer.

2 Make sure the inkcartridge is installed andthe power cord is

plugged into the wall.

3 Open the front door.

Front Door


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4 Press and hold down thepower button whileconnecting the powercord to the printer, andthen release the power

button.5 Close the front door.

Power Button

Front Door


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6 Note: A pattern page nowprints and the EEPROMdata is reset. The lastbar on the pattern willbe white, which shows

that the data has beenreset.

Press the power buttonto turn off the printerand then disconnect thepower cord from theprinter.

Upper Corner of Pattern Page


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Additional Procedures Small Gear Replacement - 32

Replacement Note: Thesprings in the small gearfall out easily. Make surethe springs are not lost ordamaged. These gears and

springs are not available asservice replacement parts.Small Gear

Spring


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1 Turn the front door sothat the arm tabs facetoward you.

Arm Tab

Arm Tab

Front Door


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2 Place the gear and springin the front cover andwrap one end of thespring around the tab onthe front cover.

3 Set the spring into thegroove.

4 Repeat for the other endof the spring.

GrooveTab

Small Gear

Spring


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Additional Procedures Small Roller Replacement - 35

Small RollerReplacementNo preliminary steps arerequired before you beginthis procedure.

Replacement Note: Thesmall rollers in the platenassembly fall out of positionif a paper jam is forciblyremoved from the printer.These small rollers are not

available as servicereplacement parts.

Small Roller


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Additional Procedures Small Roller Replacement - 36

1 Lift up the platen cover.

2 Note: There is a smallmounting groove on theunderside of the platencover.

Slip the small rollerunder the top of theplaten.

3 Push up and snap theroller into the grooveunder the platen cover.Small Roller

Platen Cover


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Service SourceK

Exploded ViewColor StyleWriter 2500


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Exploded View 1

Paper Feed Motor922-1906

Top Case922-1909

Front Cover922-1908

Rear Cover922-1910

Pick-Up Roller

922-1914

PaperSupport

922-2065

Logic Board661-1038

CutSheetFeeder

922-1903

Roller &Spring (Kit)076-0471Eject Roller922-1913

Logic Board Cover922-1915

Power Adapter922-2194

Apple Color Style Writer 2500 Service Source

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