Appendix B Workplace Bullying Survey Paper
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Workplace Bullying Survey Thank you for your interest in completing the Workplace Bullying Survey. This survey is being conducted by UMass Amherst’s Campus Coalition against Workplace Bullying in an effort to understand workplace bullying, and learn more about employees’ experiences with specific behaviors on the job. The Coalition is comprised of the leaders of the largest campus unions and representatives from a growing number of campus departments. The results of this survey will help guide our efforts to promote a healthy and respectful workplace. We invite all UMass Amherst employees to participate in this brief, 10-15 minute survey. The questionnaire asks you to report on whether you have observed or experienced behavior in your workplace that you believe was bullying. It is important that we hear from as many employees as possible, whether or not they have personally experienced bullying. Your responses are completely confidential and will be analyzed only after being grouped together with those of hundreds of other campus employees. The Student Assessment, Research and Evaluation Office (SAREO), an established survey research organization here at UMass Amherst, will analyze the survey results. Your participation in this survey is completely voluntary, and you may skip any questions that you do not wish to answer.
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Workplace Bullying Survey
Transcript of Appendix B Workplace Bullying Survey Paper
Workplace Bullying Survey
Thank you for your interest in completing the Workplace Bullying Survey. This survey is being conducted by UMass Amherst’s Campus Coalition against Workplace Bullying in an effort to understand workplace bullying, and learn more about employees’ experiences with specific behaviors on the job. The Coalition is comprised of the leaders of the largest campus unions and representatives from a growing number of campus departments. The results of this survey will help guide our efforts to promote a healthy and respectful workplace. We invite all UMass Amherst employees to participate in this brief, 10-15 minute survey. The questionnaire asks you to report on whether you have observed or experienced behavior in your workplace that you believe was bullying. It is important that we hear from as many employees as possible, whether or not they have personally experienced bullying. Your responses are completely confidential and will be analyzed only after being grouped together with those of hundreds of other campus employees. The Student Assessment, Research and Evaluation Office (SAREO), an established survey research organization here at UMass Amherst, will analyze the survey results. Your participation in this survey is completely voluntary, and you may skip any questions that you do not wish to answer.
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The first few questions ask for some background information. Unless otherwise noted, please mark ONE response for each question by filling in the “bubble” that corresponds to your answer. Q1 For how many years have you worked at UMass Amherst?
O 0-5 years O 6-10 years O 11-15 years O 16-20 years O 21 years or more
Q2 You are:
O Female O Male O Transgender O Other
Q3 Are you a member of the AFSCME (01/03) bargaining units?
O Yes O No
Q4 In your job here at UMass, do you supervise any employees?
O Yes O No
Q5 How familiar or unfamiliar would you say you are with the term “workplace bullying?”
O Very familiar O Somewhat familiar O Somewhat unfamiliar O Very unfamiliar
Q6 Have you ever attended a workshop about workplace bullying?
O Yes O No
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The term “workplace bullying” refers to unreasonable behavior by a person (or group of people) that intimidates, degrades, offends, threatens, or humiliates a worker (or group of workers). Workplace bullying negatively affects the physical or psychological health of the targeted employee(s). Workplace bullying generally involves repeated, unreasonable actions, but it can also be a single, severe action. National data suggest that many behaviors can contribute to workplace bullying. This issue is complicated. No single behavior is necessarily evidence of bullying. Workplace bullying often involves an abuse or misuse of power. However, many bullying situations involve employees bullying their peers. Workplace bullying is not a tough, but fair supervisor; a tough union advocate; a reclusive co-worker. Q7 IN THE PAST TWO YEARS, have you witnessed any incidents of workplace bullying
here at UMass Amherst?
O Yes O No (skip to Q9) O I’m not sure (skip to Q9)
Q8 Next, please think about the MOST RECENT incident of workplace bullying that you
witnessed IN THE PAST TWO YEARS. Which of these categories describes the person or people who were doing the bullying?
(Mark all that apply.)
Undergraduate student Administrator Faculty member Staff member (professional, clerical, or blue-collar) Graduate student Someone of higher rank than me (but not my supervisor) My supervisor Someone of lower rank than me A co-worker
**PLEASE SKIP TO Q11**
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Q9 To the best of your knowledge, have you EVER witnessed any incidents of workplace bullying here at UMass Amherst?
O Yes O No (skip to Q11) O I’m not sure (skip to Q11)
Q10 To the best of your recollection, when did the last incident of workplace bullying that you
witnessed occur?
O 2-3 years ago O 4-5 years ago O 6-10 years ago or more O I am not sure
Just as a reminder, the term “workplace bullying” refers to unreasonable behavior by an individual (or group of individuals) that intimidates or degrades an employee (or group of employees). Q11 IN THE PAST TWO YEARS, have you experienced workplace bullying here at UMass
Amherst?
O Yes O No (skip to Q16) O I’m not sure (skip to Q16)
Q12 Approximately how many times have you experienced workplace bullying IN THE PAST
TWO YEARS?
O Once O Two or three times O Four or five times O More than five times
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Q13 Please think about the MOST RECENT incident of workplace bullying that you experienced IN THE PAST TWO YEARS. Which of these categories describes the person or people who were doing the bullying?
(Mark all that apply.)
Undergraduate student Administrator Faculty member Staff member (professional, clerical, or blue-collar) Graduate student Someone of higher rank than me (but not my supervisor) My supervisor Someone of lower rank than me A co-worker
Q14 Did you seek help with this particular bullying problem from any of these
programs/offices? (Mark all that apply.)
Did not seek help (skip to Q17) Your department/program Human Resources/Whitmore Administration Your union The Faculty/Staff Assistance Program The Ombuds Office The Equal Opportunity and Diversity Office Other (please specify) ___________________________
Q15 How satisfied or dissatisfied were you with the help that you received regarding this
particular bullying problem?
O Very satisfied O Somewhat satisfied O Somewhat dissatisfied O Very dissatisfied O I did not receive any help
**PLEASE SKIP TO Q17**
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Q16 To the best of your knowledge, have you EVER experienced workplace bullying here at
UMass Amherst? O Yes
O No (skip to Q20) O I’m not sure (skip to Q20)
Q17 Please indicate the extent to which you disagree or agree with each of the following
statements. Disagree
Strongly Disagree
Somewhat Agree
Somewhat Agree
Strongly
Being bullied at work has negatively affected my work performance.
O O O O
Being bullied at work has lowered my self-confidence.
O O O O
I am less satisfied with my job because I have been bullied at work.
O O O O
I have stayed home from work because I have been bullied.
O O O O
Being bullied at work has negatively affected my emotional health.
O O O O
Being bullied at work has negatively affected my physical health.
O O O O
I have considered changing my job because of the workplace bullying I have experienced.
O O O O
Being bullied at work has increased my stress level.
O O O O
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Q18 In your own words, please describe how your experience with workplace bullying has
affected you, or any other information the Coalition should know. (Please do NOT include your name, or the names of others, or any details that might identify your workplace.)
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
Q19 Please indicate whether or not you think you were bullied because of your personal
characteristics. Do you think you were targeted for bullying -- Yes No Not
Sure On the basis of your race, ethnicity, or color?
O O O
On the basis of your age?
O O O
On the basis of your sex or gender identity?
O O O
On the basis of a health condition or disability?
O O O
On the basis of your national origin or the language you speak?
O O O
On the basis of your sexual orientation?
O O O
On the basis of your socio-economic class?
O O O
On the basis of your union activity?
O O O
On the basis of your political beliefs?
O O O
On the basis of another personal characteristic? (please specify below)
O O O
If because of another personal characteristic, please describe below.
_______________________________________________________
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The last few optional questions ask for additional background information. This information allows us to compare differences, if any, among groups. Q20 Are you Hispanic or Latino?
O Yes, I am Hispanic or Latino. O No, I am not Hispanic or Latino.
Q21 What is your race? Select one or more.
American Indian or Alaska Native Asian Black or African Native Hawaiian White
Thank you for participating in the survey. If you have been experiencing problems with workplace bullying here at UMass Amherst, we encourage you to seek help by contacting your Union, the Ombuds Office, the Office of Equal Opportunity and Diversity, Human Resources, or the Faculty and Staff Assistance Program.
