Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 ·...

17
Page 1 of 17 Appendix 1: Croydon Clinical Commissioning Group Risk Register and Board Assurance Framework - 9th April 2013 Principal Objectives Sub Objectives Risk to Delivery Key controls Gaps in controls Assurance on controls Gaps in assurance Original Risk (LxS) Planned Actions Residual Risk (LxS) Owner What would prevent this objective from happening What systems do we have in place to secure delivery of our objective Where are we failing to put controls in place Evidence that shows we are reasonably managing our risks? Where are we failing to gain evidence that our controls are effective Impact x Likeli- hood Actions to manage gaps including the risk register action plan Impact x Likeli- hood 1. To achieve financial sustainability in three years (2013-2014 to 2015-2016) Lead: Director of Finance and Recovery 1.1 To ensure contracts perform within their financial envelope Patient demand and supplie4r induce4d demand exceeds contract volumes Contracts have been negotiated based on maximised efficiency and minimised risk.SLCSU provide contract management for SEL contracts. Rigorous investigation of CHS over performance Year end negotiations Evident reduction of activity Governing Body not receiving reports on a specialty basis; requires special level reporting and drivers Acute Task Group Monthly contract meetings Senior Mgmt. Team / Recovery Group QIPP Operational Board 25(5x5) Actions to reduce A&E/UCC attendances. More control over non-elective activity needed. Working with CUH to understand demand and capacity Review waiting list data at CUH (31/03/13) 25(5x5) Di Carter CSU Contracts Manager 1.2 To ensure delivery of QIPP schemes (2013 – 2014) Failure of acute pathway redevelopments to deliver savings Planned care developments included in contract LTC savings have long stop date of 30 th May for inclusion Acute Task Group 20 (5x4) Pathway activity data to be reflected in SLAM from M4. (31/3/13) 20 (5x4) Di Carter CSU Contracts Manager

Transcript of Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 ·...

Page 1: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 1 of 17

Appendix 1: Croydon Clinical Commissioning Group Risk Register and Board Assurance Framework - 9th April 2013

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

1. To achieve financial sustainability in three years (2013-2014 to 2015-2016) Lead: Director of Finance and Recovery

1.1 To ensure contracts perform within their financial envelope

Patient demand and supplie4r induce4d demand exceeds contract volumes

Contracts have been negotiated based on maximised efficiency and minimised risk.SLCSU provide contract management for SEL contracts. Rigorous investigation of CHS over performance Year end negotiations

Evident reduction of activity Governing Body not receiving reports on a specialty basis; requires special level reporting and drivers

Acute Task Group Monthly contract meetings Senior Mgmt. Team / Recovery Group QIPP Operational Board

25(5x5) Actions to reduce A&E/UCC attendances. More control over non-elective activity needed. Working with CUH to understand demand and capacity Review waiting list data at CUH (31/03/13)

25(5x5) Di Carter CSU Contracts Manager

1.2 To ensure delivery of QIPP schemes (2013 – 2014)

Failure of acute pathway redevelopments to deliver savings

Planned care developments included in contract

LTC savings have long stop date of 30

th

May for inclusion

Acute Task Group

20 (5x4) Pathway activity data to be reflected in SLAM from M4. (31/3/13)

20 (5x4) Di Carter CSU Contracts Manager

Page 2: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 2 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

MH/SLAM Acute inpatient financial over performance

Risk agreement with SLaM; regular contract monitoring, which has been included in this year’s contract.

Approach for management Business case not yet completed and agreed as at 07-03-2013

QIPP Operational Performance SMT/ Recovery

16(4x4) Approve SLaM business case for service re-design, including new triage ward. (31/3/13) 2013/2014 contract negotiations

12(3x4) John Haseler CCG Senior Mental Health Commissioner

Insufficient commissioning resource available to deliver savings.

Temporary resource identified to support key areas, e.g. urgent care, LTCs. Additional support from Price Waterhouse Cooper (PWC)

NEW None identified

NEW SMT/Recovery

NEW None identified

16 (4x4)

Adopt matrix structure at SMT level. NEW Rapidly progress recruitment into posts covered by interims Development of ICU structure NEW Maximise CSU support for all related areas

12 (4x3)

Stephen Warren CCG Director of Commissioning

Slippage in QIPP delivery

Developing and delivering QIPP plan that delivers PCT/CCG only supporting new investments that

Too early in the process to assess results

Robust reports which triangulate activity and QIPP schemes

Too early in the process to assess results TBC

25(5x5) Develop QIPP plans that will deliver. NEW EMW regular opportunity with wider engagement to develop new QIPP schemes

25(5x5) Stephen Warren CCG Director of Commissioning

Page 3: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 3 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

supports QIPP.

Continuing care retrospective review result in additional claims

New dedicated CC Nurse working on this. Claims being reviewed Admin resource has been identified and allocated to assist the CC nurse.

Final findings of review awaited

Developing and delivering QIPP plan that delivers PCT/CCG only supporting new investments that supports QIPP.

Final findings of review awaited

12(3x4) -Consideration being given to participation in cluster centralised approach to ensure sufficient capacity to undertake the reviews.

12(3x4) Stephen Warren CCG Director of Commissioning

1.3 To identify plans for longer term recovery (2013/2014 to 2015/2016))

Unable to identify further schemes

All scheme to be stretched where possible e.g. prescribing, corporate. Ongoing project with PWC to review benchmark and develop new initiatives OD plan with GP networks including

Further understanding of potential areas to focus on

Governance structure in place. Strengthened by QIPP network across South London, initiated in Croydon. QOB SMT/Recovery

25(5x5) PWC engaged to support development of schemes

Financial review

Benchmarking

Impact testing from elsewhere

Support development of local schemes (to 30-04-2013)

Engagement event with Pharmacists, LTC stakeholders

20(5x4) Mike Sexton CCG Chief Finance Officer

Page 4: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 4 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

leadership (David Colin-Thome)

1.42013/2014 To identify and manage financial risk arising from allocation/PBR e.g. specialist commissioning; primary care (added by CFO 07-03-2013)

Increase the recurring financial challenge

Reconciliation of baseline return and NCB working papers Reconciliation of specialist commissioning transfers

Limited information from NCB

Formal approach to NCB seeking resolution

25 (5x5) Escalating discussions with NCB

15 (3x5)

Mike Sexton CCG Chief Finance Officer

2. To commission integrated, safe, high quality service in the right place at the right time Lead: Director of Governance and Quality

2.1 To achieve the improvement and performance targets with a specified focus on A&E, RTT, and Imms

Lack of understanding of the key issues and so actions do not deliver the necessary change

Monthly dashboard reports reviewed by SMT & governing body Monthly performance discussions at CQR Escalation to

Full root cause analysis of poor performance Comprehensive dashboard not in place

SMT CQR Performance Task and finish group

Leads responsible for ensuring action are in place

16(4x4) CSU to undertake full analysis of key acute indicators not performing to inform action Ensure dashboard covers all indicators - end of February. COMPLETED NEW Review the governance for

12(3x4) Fouzia Harrington CCG Director of Governance and Quality

Page 5: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 5 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

provider management of provider performance - by the end of April

A&E performance – Type 1 and all performance recovery

Action plan in place Ongoing meeting of the Clinical Outcomes/ Service Spec Operational provider leads group Daily situation reporting from ED and UCC. A&E prioritised action plan NEW Recovery Trajectory agreed following Emergency Care Intensive Support Team follow up review

Effective streaming and pathway

Urgent Care Integrated Governance Group SMT/Recovery

20(4x5) Review of the protocols and processes for patient pathways management to ensure effectiveness. Revised streaming pathway to be agreed between ED and UCC clinical leads completed. Agreed pathway documentation to be approved by the Urgent Care Integrated Governance Board. NEW Hold system wide summit to review emergency pathway NEW Review of urgent care diagnostic

20 (4x5) Stephen Warren CCG Director of Commissioning

Page 6: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 6 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

RTT Performance Recovery

Meeting held with CHS Action plan to clear back log agreed

NEW Action plan for sustainable performance

SMT - 20(4x5) Further analysis to be completed with action plan (Mid Feb) COMPLETED NEW CCG input to the development of a sustainable action plan by end of April

20 (4x5) Fouzia Harrington CCG Director of Commissioning

Unable to deliver Improving Access to Psychological Therapies in accordance with the NHS Operating Framework

-CCG clinician led review group for all psychological therapies. -Current budgets and services reviewed

-Value for money reviewed at monthly SLAM CQR (part 2 Business/Performance) & at relevant contract meetings with other providers.

16(4x4) -Report going to SMT regarding gap with demand and current commissioned service

12(3x4) John Haseler CCG Senior Mental Health Commissioner

2.2 To achieve improved quality of service at CHS

Lack of focus on key issues

CHS clinical quality review group has a programme of focus

Alignment of all interested organisations expectations Clear measurable improvements not defined

Quality Monitoring Group CHS Clinical Quality Review Group SMT

20(4x5) Agree with CHS, NCB and TDA priorities and improvement expected (mid march 2013) Revised time scale – end of May

Development of dashboard (mid march 2013) (NEW) Revised timescale – end of

15(3x5) Fouzia Harrington CCG Director of Governance and Quality

Page 7: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 7 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

Quality Sub Committee

May Align CQUINS where possible (mid march 2013) Develop a quality strategy and plan. (end of May 2013)

Failure to deliver an effective Community Diabetic Service

Improvement action plan agreed with clinical lead and CHS 7.12.12. LES brought back to CCG by 1.12.12. Assurances to be provided by CHS on patient education arrangements NEW Project plan on place to re-procure intermediate service and

NEW None identified

NEW SMT/recovery Discussion of risks at CQR April 2013

NEW None identified

16(4x4) CCG to carry out a peer lead skills development programme for Primary Care.

12(4x3) Stephen Warren CCG Director of Commissioning

Page 8: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 8 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

patient education – to April Governing Body

2.3 To achieve improved patient experience

Lack of focus on key issues

CHS clinical quality review group has a programme of focus

Alignment of all interested organisations expectations Clear measurable improvements not defined

Quality Monitoring Group CHS Clinical Quality Review Group SMT Quality Sub Committee

20(4x5) Agree with CHS, NCB and TDA priorities and improvement expected (mid march 2013) Revised time scale – end of May

Development of dashboard (mid march 2013 Revised timescale – end of May Align CQUINS where possible (mid march 2013) Develop a quality strategy and plan. (end of May 2013)

15(3x5) Fouzia Harrington CCG Director of Governance and Quality

2.4 To ensure safe services

Management of Safeguarding within Health Visiting

Bank staff have been used. Weekly prioritisation of allocated workload.

TBC Weekly meetings with Sector Director of Nursing, designated Nurse for Safeguarding Commissioners

20(4x5) -Escalation plan to be reviewed by CBT and Sector. CBT commissioners to confirmed core requirements for 2012/13.

9(3x3) Jane McAllister CCG Senior Children’s Commissioner

Page 9: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 9 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

Fully used of skill mix. Child health clinics reduced. 3 year CQUIN agreed that includes increase to number of HV's to an acceptable ration Root cause analysis carried out on low levels of under-one reviews.

and Public Health. CHS HVs up to establishment of 52 WTE as of 13-02-2013

Target level of 60 WTE by 31-03-2013; 62 WTE by 2014/2015

Insufficient assurance regarding Urgent Care Safeguarding Children processes

Liaison Health Visitor in place Action Plan in place and regular meetings with designated Safeguarding Lead. Further

Named GP Lead Children's Safeguarding Governance Group.

16(4x4) Provision of evidence that Safeguarding processes are being followed in accordance with contract. Action plan (see controls) may not be meeting all its milestones because of insufficient assurance/evidence received from provider.

9(3x3) Sally Innis CCG Head of Safeguarding

Page 10: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 10 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

engagement from UCC.

Insufficient assurance regarding Edridge Road Safeguarding children processes

Action Plan in place and regular meetings with designated Safeguarding Lead. Action plan updated Dec 2012, and progress made. Lead nurse has increased capacity to manage safeguarding children.

TBC Named GP Lead Children's Safeguarding Governance Group.

16(4x4) Evidence to be provided that robust processes are in place and being followed. Although some evidence has been received this will remain an action until all assurances received.

9(3x3) Sally Innis CCG Head of Safeguarding

Lack of assurance within GP Practice DBSDisclosure and Barring Service (DBS) checks have been completed

DBS check is completed for all GPs when joining their Performers List stating they know there are no gaps and all GP on their Performers List will have had an enhanced DBS undertaken

16(4x4) SW London Primary Care Team provided assurance/evidence of DBS checks as part of Primary Care Report NEW DBS checks in GP Practices now the responsibility of CQC as part of the registration process – risk

CLOSED

Stephen Warren CCG Director of Commissioning

Page 11: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 11 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

because it is a mandatory requirement

transferred

No Named GP for Safeguarding Children.

Recommendation reported to SMT. SMT have approved recruitment into post. -Action plan in place for the recruitment process. -Post is advertised on NHS Jobs.

Recruitment process to be completed - interview date now arranged.

SMT 12(4x3) COMPLETED

9(3x3) Sally Innis CCG Head of Safeguarding

No assurance of Accreditation of Intermediate Services (GPSI) and Enhanced Services

Intermediate/Enhanced Services CQR has established an accreditation document to record information and this has been reviewed at the monthly CQR meeting. Vasectomy Intermediate

TBC CQR Medical Director has provided assurance in relation to the

12(4x3) Assurance to be provided that all Enhanced services are accredited where relevant and recorded on the approved accreditation document reviewed at the monthly CQR.

9(3x3) Stephen Warren CCG Director of Commissioning

Page 12: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 12 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

Service currently not GPSi accredited

safety of the service to the lead commissioner.

CAMHS Demand and Capacity not being met

Additional investment of £250k negotiated through the NHS contract for SLAM 2012/13. Shared Care Prescribing Protocols.

Further management of demand Addressing capacity Additional assurance of safeguarding

CAMHS Partnership Commissioning Group SLAM Clinical Quality Review Group Croydon Borough CCG SMT /Recovery QIPP Operational Board

NEW None identified

16(4x4) Review of prescribing and intensive outreach support required at Primary Care level through enhanced service provision (Complete) Review of the referral criteria. (Complete) Shared Care Prescribing Protocols to be extended. (Complete) Data to be reviewed on current estimated waiting times of 7 months. (31/3/13) Data to be reviewed on why approximately 50% of referrals from Primary Care are rejected. (31/3/13)

12(4x3) Jane McAllister CCG Senior Children’s Commissioner

Page 13: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 13 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

Recruitment requirements to be reviewed. (31/3/13) Safeguarding issues to be reviewed. (31/3/13)

3. To have collaborative relationships to ensure integrated approach Lead: Director of Governance and Quality

3.1 To improve and sustain robust and effective working relationships

Deterioration of relationships

CCG led Transformation Board has all partners Active CCG Membership of the HWBB Engagement strategy in place Increased GP engagement. Review of partnership executive meetings. Seeking alternative methods of engagement

Implementation of engagement strategy

Engagement Manager post established SMT

- 12(3x4) Present priorities to SMT ((February 2013) COMPLETE Appoint to Engagement Manager position (March 2013) Review of key partnership executive meetings to be completed by 28.2.13 COMPLETED

8(2x4) Fouzia Harrington CCG Director of Governance and Quality

Page 14: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 14 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

other than formal meetings where practical.

4. To develop as a mature membership organisation Lead: Director of Governance and Quality

Executive & Senior focus and Capacity

Clear Organisational Objectives Prioritised Director Objectives & Work Plans Full Recruitment to Permanent Posts (see below) Delivery of End to end CSU service (see below) Contingency monies available for gaps in

Prioritised Director Objectives & work plans See below See below

Integrated Strategic Operating Plan (ISOP) Regular 1:1 with CO See below See below

Formalised assessment of progress Formalised assessment of Progress

12 (3x4) Quarterly Review of Progress against ISOP Development of prioritised director Objectives & work plans by function (End of May 2013) Monthly Review of Progress.

9 (3x3) Paula Swann Chief Officer

Page 15: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 15 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

functions not commissioned

Lack of Permanent Recruitment to Commissioning & PMO posts

Full Recruitment to Permanent Posts

Vacancies in team

Vacancy Monitoring

Manpower Reporting Review of Capacity

16(4x4) Recruitment plan for permanent posts. Monthly Review of Manpower & Capacity

16(4x4) Stephen Warren Director of Commissioning

CSU do not deliver the commissioning support required

End to end service specification in place with KPIs including responsiveness CSU MD is the CCG account manager Contingency monies available for gaps in functions not commissioned

Responsiveness of CSU Staff understanding Croydon and the new model of commissioning

Monthly Contract Meeting Monthly KPI reporting Performance management escalation process in contract Deputy Director lead for contract management Monthly contract meetings

Regular Monthly Contract Meeting Monthly KPI reporting

20 (5x4) Internal Audit Review of CSU Contract Management Formal review of capacity CSU and CCG staff joint event (May 2013) Develop an exit strategy including alternative structure and process in case of CSU non-delivery

16(4x4) Stephen Warren Director of Commissioning

Page 16: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 16 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

4.1 To achieve authorisation

Delivery of the authorisation conditions and directions

Progress reports to SMT and CCG Board

Single project plan for addressing each of the caveats

Regular report to SMT and CCG Governing Body

- 20(4x5) Authorisation implementation plan (COMPLETE)

8(2x4)

Fouzia Harrington CCG Director of Governance and Quality

4.2 To ensure wider GP member involvement in the commissioning agenda

GPs do not engage sufficiently

GP network s with CL leading each network Development of commissioning support to networks and engagement framework. Delegation of budgets / QIPP Plan to GP Practices. Engagement LES

Plans still to be implemented

Governing Body Clinical Leadership Group

- 20(5x4) Implementation of : -Commissioning support -Engagement LES

16(4x4) Stephen Warren CCG Director of Commissioning

Lack of understanding and willingness from GP’s to engage

As above As above As above - 20(4x4) GP development programme to be implemented (Start March 2013)

12(3x4) Stephen Warren CCG Director of Commissioning

Page 17: Appendix 1: Croydon Clinical Commissioning Group Risk Register … body... · 2014-07-11 · leadership (David Colin-Thome) 1.42013/201 4 To identify and manage financial risk arising

Page 17 of 17

Principal Objectives

Sub Objectives

Risk to Delivery Key controls Gaps in controls Assurance on controls

Gaps in assurance

Original Risk (LxS)

Planned Actions Residual Risk (LxS)

Owner

What would prevent this objective from happening

What systems do we have in place to secure delivery of our objective

Where are we failing to put controls in place

Evidence that shows we are reasonably managing our risks?

Where are we failing to gain evidence that our controls are effective

Impact x Likeli-hood

Actions to manage gaps including the risk register action plan

Impact x Likeli-hood

4.3 To Ensure Conflict of interests are managed effectively

Lack of robust governance structures in place with effective training

Governance in place – conflicts of interest register updated monthly GB and CL members

Lack of formal governance and reporting processes by practice cluster groups

Integrated Governance and Audit Committee

20(4x5) Implement management of conflict of interest training by 2013 Roll out formal conflicts of interest register to all members (Sept 2013)

12(3 x4) Fouzia Harrington CCG Director of Governance and Quality

5.1 To ensure all functions/ responsibilities / contracts are handed over

Failure to manage effective transition

PWC leading on transition

Capacity of commissioners

Progress reports to SMT.

20(5x4) Ensure function sheets completed Identify additional capacity for commissioners (Feb 2013) Completed Identify project manager capacity post 1 April NEW

16(4x4) Fouzia Harrington CCG Director of Governance and Quality