App Economy

97
APP ECONOMY

Transcript of App Economy

Page 1: App Economy

APP ECONOMY

Page 2: App Economy

APP USAGE.

IOS & ANDROID ADDRESSABLE MARKET SOURCE: FLURRY

Page 3: App Economy

APP USAGE.

IOS & ANDROID ADDRESSABLE MARKET SOURCE: FLURRY

Page 4: App Economy

APP USAGE.

IOS & ANDROID ADDRESSABLE MARKET SOURCE: FLURRY

Page 5: App Economy

APP USAGE.

IOS & ANDROID ADDRESSABLE MARKET SOURCE: FLURRY

Page 6: App Economy

APP USAGE.

IOS & ANDROID ADDRESSABLE MARKET SOURCE: FLURRY

Page 7: App Economy

MOBILE HAS BECOME ADDICTIVE SOURCE: FLURRY

WE ARE ADDICTS.

Page 8: App Economy

MOBILE HAS BECOME ADDICTIVE SOURCE: FLURRY

ESPECIALLY WOMEN.

Page 9: App Economy

BROWSER VS APP USAGE SOURCE: FLURRY

APP USAGE.

Page 10: App Economy

TIME SPENT ON IOS AND ANDROID DEVICES SOURCE: FLURRY

APP USAGE.

Page 11: App Economy

TIME SPENT WITH INTERNET BY DEVICE FEB 2013-JAN 2014 SOURCE: GIGAOM

APP USAGE.

Page 12: App Economy

GLOBAL DOWNLOAD GROWTH SOURCE: GIGAOM

APP USAGE.

Page 13: App Economy

TIME IN APPS 2013-2014 SOURCE: GIGAOM

APP USAGE.

Page 14: App Economy

APP CATEGORY ENGAGEMENT 2014 SOURCE: GIGAOM

APP USAGE.

Page 15: App Economy

PAY OUT.

Page 16: App Economy

AMAZING SCALE.

THE SCALE OF THE EUROPEAN APP ECONOMY SOURCE: EUROPEAN COMMISSION

Page 17: App Economy

AMAZING SCALE.

EU APPS SPENDING SOURCE: EUROPEAN COMMISSION

Page 18: App Economy

APPS CLOSING IN.

APPS & TV SOURCE: FLURRY

Page 19: App Economy

PRODUCT APP

Page 20: App Economy

APP‘S UNIQUE VALUE.

• Problem Solver

• Usability

• Design

• Monetization

• Offline Functionalities

Page 21: App Economy

TABLET VS SMARTPHONE

Page 22: App Economy

TABLET - SMARTPHONE.

Differences between tablets and smartphones?

• Use Cases

• Usability

• Content

• Other?

Page 23: App Economy

RESPONSIVE DESIGN.

Page 24: App Economy

DON’T SIMPLIFY.

• Responsive design is not everything

• From print mag / desktop to tablet: MAYBE

• From print mag / desktop to smartphone: NO

Page 25: App Economy

TABLET - SMARTPHONE.

SMARTPHONES V.S TABLETS SOURCE: FORRESTER RESEARCH

Page 26: App Economy

TABLET - SMARTPHONE.

SMARTPHONES V.S TABLETS SOURCE: FORRESTER RESEARCH

Page 27: App Economy

TABLET - SMARTPHONE.

Tablets are portable, while smartphones are pocketable.

Tablets are mostly used in the living room, while smartphones are used within the home and also on the go. Mobile phones are also the most personal devices we use, while tablets are often shared with spouses, partners, or children.

Page 28: App Economy

TABLET - SMARTPHONE.

AD PERFORMANCE: CTR AND CONVERSION RATES SOURCE: INMOBI

Page 29: App Economy

WHERE’S THE MONEY?

Page 30: App Economy

WILL THEY PAY?

ZAHLUNGSBEREITSCHAFT FÜR JOURNALISTISCHE INHALTE SOURCE: BITKOM

Page 31: App Economy

WILL THEY PAY?

STRATEGIEEMPFEHLUNG FÜR DIE NEWS APPS EINER MEDIENMARKE SOURCE: HAW HAMBURG

Page 32: App Economy

APP EXAMPLE DIE MACHT

Page 33: App Economy

DIE MACHT APP.

• Smartphone App • iOS • Google Play

Page 34: App Economy

DIE MACHT APP.

VoteComment

Image/Video Upload

Applause / „Booh“

Page 35: App Economy

DIE MACHT BACKEND.

Question of the day

Trend Indicator

Moderation

Page 36: App Economy

DIE MACHT BACKEND.

Question of the day

Page 37: App Economy

DIE MACHT BACKEND.

History

Page 38: App Economy

DIE MACHT HISTORY.

Scribble Prototype App

Page 39: App Economy

DIE MACHT HISTORY.

Scribble Prototype App1 year Start of show

(14 May, 2012)

Page 40: App Economy

DIE MACHT LEARNINGS.• The App as a small piece of the puzzle

• Backend / Editor‘s cockpit

• Integration in TV: Technical and format challenges

• API towards web frontend „Soviet TV“

• The app as a problem solver

• Lean functionalities with high usability

• Instant feedback in the app and in the TV show

• Call to Action: „Vote!“ in „Question of the day“

Page 41: App Economy

DIE RUNDSHOW LIVE.

Page 42: App Economy

AKTUELLE STUNDE.

Page 43: App Economy

7 CRITERIA OF APP DEVELOPMENT

Page 44: App Economy

7 CRITERIA.1. Benefit: The app as a problem solver

2. Immediacy: Instant Gratification

3. Usability: Great Design Experience

4. Strategy: Goal, Target Group, Purpose

5. Product: Uniqueness

6. Business Model: Monetization

7. Marketing & Sales: Monitoring

Page 45: App Economy

COST OF APP DEVELOPMENT

Page 46: App Economy

THE COST.

AVERAGE COST OF APP DEVELOPMENT SOURCE: IBUSINESS

Page 47: App Economy

APP MARKETING

Page 48: App Economy

THE SECRET LIES IN A COMBINATION OF DIFFERENT MARKETING AND COMMUNICATION ACTIVITIES - AND - AN AMAZING PRODUCT.

APP MARKETING

Page 49: App Economy

THE CHALLENGE.

Time a user needs to decide

for or against the download.

Page 50: App Economy

THE CHALLENGE.

10 sec

Page 51: App Economy

THE CHALLENGE.

Time a user needs to decide whether

the app stays on his device?

Page 52: App Economy

THE CHALLENGE.

30 sec

Page 53: App Economy

THE CHALLENGE.

Time for customer acquisiton: 10 sec

Time for customer retention: 30 sec

Page 54: App Economy

MARKETING ACTIONSA. App Check

B. App Store Optimization

C. App Push

D. App Campaign

E. Facebook Marketing

F. App MarCom

G. Alternative Marketing (Ambient, Guerilla, ...)

Page 55: App Economy

A. APP CHECK

Page 56: App Economy

APPCHECK.

Page 57: App Economy

• Panel-based test and review of the app ✦ Basis: 5,000+ crowd-sourced panel members ✦ Definition of relevant use cases ✦ Use case based tests of the app‘s functionality and user flow

• Result of analysis ✦ Deficit analysis of the user interface ✦ Aggregated list of deficits and improvement proposals ✦ User videos accessible via secure online-platform

APP CHECK.

Page 58: App Economy

APP CHECK.

App Check Report

Page 59: App Economy

B. APP STORE OPTIMIZATION

Page 60: App Economy

APP DISCOVERY.

Page 61: App Economy

KEYWORDS IN TITLE.

Page 62: App Economy

• App Store Optimization ✦ Analysis of the app‘s presentation in the App Store ✦ Recommendations regarding:

✦ Title ✦ Tags ✦ Description ✦ Screenshots

✦ Create amazing screenshots and/or banners for App Store and Web ✦ Translate all texts into the respective App Store languages

APP STORE OPTIMIZATION.

Page 63: App Economy

APP STORE OPTIMIZATION.

Creative Screen Shots

Page 64: App Economy

HELPFUL VISUALS.

Page 65: App Economy

C. APP PUSH

Page 66: App Economy

APP PUSH.

iPhone App

Medium Budget

(€10k)

Page 67: App Economy

APP PROMO

• #3 German App Store Category „Lifestyle“

• 4,5 Star Ratings in App Store after App Check

Page 68: App Economy

• #2 German App Store Category „Education“

• iPhone & iPad

APP PROMO

Page 69: App Economy

• #2 German App Store Category „Navigation“

• iPhone & iPad

APP PROMO

Page 70: App Economy

D. APP CAMPAIGN

Page 71: App Economy

• App Campaign ✦ A performance oriented marketing campaign ✦ Goals of the campaign are:

✦ Increase visibility of the app for the target group ✦ Support and prolong the initial App Push

• Performance Networks (e.g.) iAd, Millennial, Leadbolt, Adfonic, Admob, Trademob... ✦ Average KPIs

✦ CPC: €0.2 - €0.5 ✦ CTR: 0.4 - 0.8% • iAd Conversion (Installs/Clicks): 7-10% • iAd CPI: $3,50 - $4

ca. 2-3 weeksca. 1-3 weeks

Preparation

Campaigning

StartStart of

Campaign

App Push & Campaign App Blogger / Reviewer Pitch

App Marcom

Create Reviewer/Blogger list create Social Media Kit

create Advertising Material

Page 72: App Economy

INCENTIVIZED DL

Incentivized App Downloads via App Install Campaigns

Paid per Install

Page 73: App Economy

RE TARGETINGRetargeting maximizes Life Time Value

Page 74: App Economy

APP CAMPAIGN.

Android App

Small Budget

($10/day)

Page 75: App Economy

TOP APPS DTAG

Page 76: App Economy

PLAY „SHELF“ DTAG

Page 77: App Economy

WINDOWS „SHELF“ DTAG

Page 78: App Economy

SMS NEWSLETTER DTAG

Page 79: App Economy

E. FACEBOOK MARKETING

Page 80: App Economy

APP INSTALL ADSCall-to-Action Buttons:

• Jetzt buchen!

• Jetzt spielen!

• Jetzt hören!

• Jetzt einkaufen!

Page 81: App Economy

• Facebook App Install Ads • Media Kampagne auf Facebook • Vorteile:

• Kein SDK-Einbau notwendig • Zusätzlicher Distributionskanal mit > 1 Mrd. Nutzern • Nutzung von Sharing Funktionalitäten in Facebook Timeline

APP INSTALL ADS

Page 82: App Economy

AUDIENCE NETWORKWerbeformate:

• Banner

• Interstitial

• Native-Ad API

Page 83: App Economy

• OPTIONAL: Facebook Audience Network • Einbau des Audience Network SDK und anschliessende Media Kampagne

auf Facebook • Vorteile:

• Audience Targeting nach 50 Kriterien • Zusätzlicher Distributionskanal mit > 1 Mrd. Nutzern • Nutzung von Sharing Funktionalitäten in Facebook Timeline

AUDIENCE NETWORK

Page 84: App Economy

FACEBOOK METRICS

Facebook Mobile App Install Ads CPI

Page 85: App Economy

FACEBOOK RESULTS

CPM Results > $2.17 CPI

CPC Results > $2.89 CPI

http://katiesmillie.com/2013/01/08/interesting-results-from-facebooks-new-mobile-ad-features/

Page 86: App Economy

F. APP MARCOM

Page 87: App Economy

• Blogger / Reviewer Pitch ✦ After the positioning within the App Store the crucial criteria for app

downloads is recommendation through blogger and reviewer websites. ✦ Parallel to PR action you should research which opinion leaders,

bloggers and websites are fit to review and advertise the app. ✦ The blogger/reviewer pitch consists of research, choice and addressing

these multiplicators as well as create an information pack about the app related to the target group (Social Media Kit).

✦ One element of the blogger/reviewer pitch is to monitor clicks and downloads resulting from blog posts and reviews based on use of special widgets (with or without integrated SDK for monitoring).

ca. 2-3 weeksca. 1-3 weeks

Preparation

Campaigning

StartStart of

Campaign

App Push & Campaign App Blogger / Reviewer Pitch

App Marcom

Create Reviewer/Blogger list create Social Media Kit

create Advertising Material

Page 88: App Economy

ANDROID PIT.

Page 89: App Economy

APP PR EXAMPLE.

CombinedDownload Button / QR-Codewith tracking

CombinedDownload Button / QR-Codewith tracking

Page 90: App Economy

G. ALTERNATIVE MARKETING

Page 91: App Economy

GUERILLA MARKETING.

Travel discovery app Tripl hands out fake parking tickets at Y Combinator Demo Day which invites recipients to take a trip with Tripl to „avoid penalty“

Page 92: App Economy

PACKAGES APP PROMOTION

Page 93: App Economy

Budget A. App Check

B. Performance

Networks

C. App Push

D. MarCom

5.000 EUR ✓ ✓ (-) -

10.000 EUR ✓ ✓ ✓ (✓)Blogger/Reviewer Pitch

OR App PR

15.000 EUR ✓ ✓ ✓ (✓)Limited project management

20.000 EUR ✓ ✓ ✓ ✓

PROMOTION PACKAGES.

Page 94: App Economy

THAT‘S IT?

Page 95: App Economy

NO. YOUR APP ITSELF MATTERS MOST. YOU CAN‘T SUCCEED IN SELLING CRAP.

Page 96: App Economy

BUILD APPS THAT: SATISFY YOURSELVES WILL BE USED ON A DAILY BASIS DELIVER INSTANT GRATIFICATION SOLVE REAL WORLD PROBLEMS

Page 97: App Economy

THANK YOU!

[email protected] @MICHAELREUTER