A surprise-free world with continuous best practice instant

benchmarking

Advanced Management Insight

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Objective

Share CAI Value

Understand Your Current Environment/ Challenges / Opportunities

Provide Overview of CAI Solution

Determine Value for Your Organization

Identify Next Steps

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CAI Overview Global IT product & services

– Consulting, Legacy Application Support, Application Development, Knowledge Capture, Desktop Services, Managed Staffing Services

– 31 years– Privately held– $300 million– 3,000+ associates worldwide

World leader in IT Metrics & Productivity– Founded the ITMPI.org– Developed suite of solutions eliminating

the need to “Manage by Walking Around”

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Key Challenges(What We Hear from CIO’s)

1 – Visibility • Project Selection• Resource Allocation• Project Status

2 – Control• Process Consistency / Transparency• Predicting the Future to Mitigate Risk• Efficient Project Execution

3 – Optimization• Leverage Learnings• Optimize IT Investments• Increase Innovation Spend Control OptimizationVisibility

Maturity

Bu

sin

ess V

alu

e

Today

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Management by Walking Around

1. Managers can clearly communicate what needs to be done.

2. Spot early warning signs before projects fail.3. Managers can ensure best practices are

followed and critical steps are not overlooked.

Finding: Managers who more frequently engaged their teams were re-evaluating decisions and reprioritizing risks/issues earlier in the project.

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Origins

Challenge

Solution

CAI Value

We were beginning to make mistakes– Needed visibility of data, control of process

consistency and optimization of project learnings to leverage continuous improvement

We developed an internal automated solution - Automated Project Office (APO)- Virtual implementation of Management by Walking

Around

We achieved dramatic results - Reporting Effort -> 10-20%- Reduced Rework to 30-40%

Commercialization - Created AMIClient Value

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Portfolio

Management

ProjectManagement

(APO)

CapabilityManagement

ResultsManagement

ServiceManagement

Service Delivery

ProcessImprovement

What’s within AMI?

IT HealthCheck

Issue Management

Seven Domains

Powered by

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The AMI DifferenceThe Control Room

Identify risks, off track activities and best practice compliance

Best practices, KPIs, standard processes and management expertise

Constant stream of quantitative data with subjective team feedback

Repository of all historical data, findings, and analysis

Open visibility into status

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Current Challenges / OpportunitiesTop IT Issues Challenging Effective Projects

• Can’t innovate fast enough

• Failed projects

• Inability to maketimely decisions

• Too many projects for our resources

• Not aligned with business

• No consistent way to measure project value progress• Unable to address

risk and uncertainty

• Project Selection • Project Planning • Project Execution

Project Phases

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• Portfolio not maximizingvalue to the business

• Lower value projects take away resources from higher return options

• Not Selecting right projects

• Avoidable rework

• No process Consistency

Select Plan Execute • Deliverables• Business Value

Demonstration

Click Here to Launch 10

2. Report status of activities, get my voice heard

3. Manage each project with key dashboard metrics

4. Manage Processes from an organizational point-of-view

1. Manage & track demand, Select Right Project based on value and constraints

Control room

Gathers and filter data

Process data against rulesand best practices

AMI Delivers by the Numbers

Cut reporting effort up to 2 hours per person/week and 10 hours per project manager / week

Reduce rework by up to 40% Improve productivity by up to 30%

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Value Discussion

1 – Visibility

• Project Selection• Resource Allocation• Project Status

2 – Control• Process Consistency /Transparency• Predictive Analytics to Mitigate Risk• Efficient Project Execution

3 – Optimization• Leverage Learnings• Optimize IT Investments• Increase Innovation Spend

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Identify the value

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Portfolio Management – Master List

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Portfolio Management - Backlog

1515

Portfolio Management – Resource Load

1616

Portfolio Management – Budgetary Plan

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Predictive Analytics

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Stage Gating

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Other Dashboards Providing Visibility

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With Drill Down Capability

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