Apc4.0 Salesfaq Eng

8/3/2019 Apc4.0 Salesfaq Eng

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Sales FAQ

AhnLab, Inc.

AhnLab Policy Center 4.0


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AhnLab Policy Center 4.0 Sales FAQ AhnLab, Inc

1 WHAT IS AHNLAB POLICY CENTER (APC 4.0)? ................................................................................................................... 32 WHAT IS NEW IN APC 4.0? ...................................................................................................................................................... 33 WHICH PRODUCTS ARE MANAGED BY APC 4.0? ............................................................................................................... 44 WHAT ARE THE KEY FUNCTIONS OF APC 4.0? ................................................................................................................... 45 WHAT ARE THE STRONG POINTS OF APC 4.0? ................................................................................................................... 56 WHAT ARE THE STRENGTHS OF APC 4.0 COMPARED WITH ITS COMPETITIVE PRODUCTS? ....... ........ ....... ........ ....... 57 WHAT ARE THE SYSTEM SPECIFICATIONS OF INSTALLING APC 4.0? ............................................................................. 78 WHEN WILL THE SALES AND SERVICE SUPPORT FOR APC 3.0 PRODUCTS CLOSE? ................................................... 89 WHAT IS THE POLICY FOR UPGRADING TO APC 4.0? ....................................................................................................... 810 WE ARE USING APC 3.0 AND THE LICENSE PERIOD IS STILL VALID. DO WE HAVE TO PAY EXTRA MONEY FORUPGRADING TO APC 4.0? ............................................................................................................................................................. 811 WHAT ARE THE BENEFITS OF THE APC 4.0 RELEASE PROMOTION? ............................................................................. 812 WE ARE USING V3 AND APC PRODUCTS. CAN YOU OFFER ANY BENEFITS IF WE RENEW APC 4.0 DURING THEPROMOTION PERIOD? .................................................................................................................................................................. 813 WHERE CAN I PURCHASE APC 4.0?...................................................................................................................................... 814 CAN I TRY APC 4.0 BEFORE PURCHASING IT?.................................................................................................................... 815 WHERE DO I HAVE TO CONTACT FOR TECHNICAL INQUIRIES AFTER INSTALLING APC 4.0? ................................... 9 16 DO I HAVE TO RENEW THE SUBSCRIPTION FOR THE APC PRODUCT? ......................................................................... 9


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1 What is AhnLab Policy Center (APC 4.0)?APC 4.0 is a central management solution that manages AhnLabs client/server security products, AhnLab

V3 Internet Security 8.0 and AhnLab V3Net for Windows Server 7.0.

APC 4.0 can control all PCs within a company and effectively address probable security threats by providingvarious features. For example, it provides the following features:

- Security product management according to the company security policies- Proactive defense that prevents spread of virus- Desktop management: asset management and remote support

APC 4.0 is easy to manage due to the UX (User eXperience) design, which is created based on the

administration environment and user analysis.

[Concept of APC4.0]

2 What is new in APC 4.0?APC 4.0 has drastically enhanced data reliability and user convenience compared with existing products. In

addition to management of client/server security products, APC 4.0 provides proactive defense and

emergency security alert services. Also, desktop management enables prompt response to any emergency

situations.

In particular, the monitor center provides various

information that enables the administrators to view the

overall security status of the company. For example,

information on agent installation, security product

installation, engine update and the Top 5 malicious

codes can be viewed at the monitor center.

Moreover, it is designed to check the details and

execute commands right after detecting a problem, so

troubleshooting is fast and easy.

UI


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[New Features]

3 Which products are managed by APC 4.0?The products managed by APC 4.0 are listed below:

Category Product Name

Client product AhnLab V3 Internet Security 8.0

Server product AhnLab V3Net for Windows Server 7.0

4 What are the key functions of APC 4.0?APC 4.0 is applicable under any network environment and provides various functions for managing PC

security in enterprises.

Features Description

Monitor Center

Monitors the security status and is configured to view the relevant security

information at a glance

* Integrated Domain Console: Able to view the status of the sub-servers and control

agents from the parent server.

* Security Severity Information: Provides security information on the emergency

status by interconnecting with the security alerts provided by AhnLab.com

* Task Progress Status: Checks the enforcement progress status of the distributed

commands/policies

Domain

Management

Sets up parent domains/sub-domains and provides service status of the connected

domains.


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Group Management

Manages groups under the domains

4.1.1 Shows the summary of the domain status and policy assignment status

4.1.2 Policy

Man

age

ment

Sets up policies such as targeted security products/agents, proactive defense, etc.

Provides various features such as policy export/import, policy assignment status,

Detailed Policy Settings, etc.

ReportProvides various kinds of reports based on information registered in the DB

Features include scheduled reports, report templates, user-defined reports, etc.

Scheduled TaskSets up the scheduled tasks (Notifications, manual update, command execution,

policy assignment, etc.) to be distributed according to schedule

5 What are the strong points of APC 4.0?APC 4.0 ensures reliability of log data and is structured to ensure flexible application under various

enterprise environments. In addition, it further offers easy management and convenience by applying UI(User Interface) which is designed based on user analysis.

1) Ensures accurate policy/command delivery and data reliability.- Provides correct status information through real-time data exchange between servers and agents- Collects various kinds of data through real-time command/policy execution between parent servers

and sub-servers

- Collects information on all domains with its integrated domain console structure2) Adaptable to many different environments

- Can be configured differently according to the network environment- Supports DB2 as well as MS SQL, which allows selective use of DB- Provides flexibility of link via standardization of personnel DB link

3) Maximizes managerial convenience- Applies UX (User eXperience) design which is created based on user analysis- Provides a monitor center to view the overall enterprise security status at a glance- Easy to understand the distribution status of policies/commands through the task manager

6 What are the strengths of APC 4.0 compared with its competitive products?APC 4.0 can control all PCs within a company and effectively address probable security threats by providing

various features. For example, it provides security product management based on the companys security

policies; proactive defense to prevent the spread of virus; and desktop management such as asset

management and remote support

APC 4.0 is easy to manage by applying an UX (User eXperience) design created based on administration

environment and user analysis.


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[Comparison Chart]

Category APC 4.0 Company H Company S Company E

Management

Product

Windows Client AV O O O O

Windows Server AV O O O O

Personal Firewall O O O X

S/W Execution Control O X O X

Server Layer

Structure

Load

Distribution

Redundancy

Staging Server O O O X

Relay Server O O X X

Administrator

Operation

Administrator Authority Level O O O O

Function-specific

Administrator AuthorityO X X

IP Range/Time-based

Access ControlO X X X

Dash Board

SupportSecurity Status Monitoring O O

Policy

Management

Policy Distribution O O - X

Policy Import/Export O X X X

Policy Enforcement Status O X X

Task

Management

Success/Fail Management of

Execution CommandsO X

Management of the Latest

Command ExecutionO X X

Scheduled Task O O X X

File DistributionDistribution/Execution of

General SoftwareO O X O


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Execution Parameter Option O O X O

OS-specific Distribution

OptionO O X X

Proactive

Defense

Management of Vulnerable

Password and Shared FoldersO O X X

PC Network Threshold O X X X

Session Count O X X X

Desktop

Management

Notification O O X O

Remote Control O O X O

S/W, H/W Information O O X

7 What are the system specifications of installing APC 4.0?The specifications of installing and operating

Admin (Console), Server and Agent of APC 4.0 are shown below:

Category Admin Server Agent

Mandatory

Elements

Internet Explorer 6.0 or

higher

.Net Framework 3.5 or

higher

MS SQL Server 2000 or higher

MSDE 2000 or higher

IBM DB2 9.5 or higher

Windows Installer

Internet Explorer 6.0 or

higher / Winsock 2.0

OS

Windows 2000 Server /Windows 2000 Professional

/Windows XP Professional /

Windows 2003 Server /

Windows Server 2008 /

Windows Vista

*Supports 64 bit compatible

mode

Recommended OS:

Windows 2003 Server

Supported OS:

Windows 2003 Server / Windows

2000 Server / Windows 2000

Professional / Windows XP

Professional / Windows Server 2008

* Supports 64 bit compatible mode

* Windows Vista is not supported

Windows 98SE, ME

Windows NT Workstation

4.0 SP5 / Window NTServer 4.0 SP5 / Windows

2000 Professional /



Windows Vista / Windows

XP Home Professional /

Windows Server 2008

*Supports 64 bit

compatible mode

Hardware

CPU: Intel Pentium 1G orhigher

Memory: 1GB or moreHDD: Reserved space 2G ormore

NIC: 10/100 Ethernet Card* IA64 is not supported

Recommended:

CPU: Intel Pentium 1.5GHz or higher

Memory: 1GB or more recommendedHDD : Reserved space 5G or more

NIC : 10/100 Ethernet Card

A dedicated policy server isrecommended

IBM-PC compatiblecomputer of Pentium233M or higher

Memory : 64 MB or more

HDD : 400MB or more


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8 When will the sales and service support for APC 3.0 products close? APC 3.0 Sales Closing Date: To be determined APC 3.0 Service Support Period: To be determined

[Note]

Sales Period: The period during when a user can purchase a new product or renew the subscription for

the product(i.e. period until the sales closing date).

Service Support Period: The period during when patch files, hotfixes, etc. for the purchased product can be

provided(i.e. period until the service closing date). New features (including UI

changes) are not additionally provided during this period.

9 What is the policy for upgrading to APC 4.0?Upgrade to APC 4.0 will be provided free of charge for the existing APC users during the license period.

However, if the license period expires, it shall be upgraded at the renewal price of APC 4.0.

Type Description

Target Product APC 3.0

Free Upgrade In case the license period for the existing APC product is not expired yet

Charged Upgrade If the license period for the existing APC product is expired, it shall be upgraded atthe renewal price of APC 4.0.

In case of upgrade to APC 4.0, a new license will be issued because APC 4.0 cannot be installed with

the existing APC product ID.

10 We are using APC 3.0 and the license period is still valid. Do we have to pay extramoney for upgrading to APC 4.0?

If you are using APC 3.0 and the license period is still valid, a free upgrade will be provided according to the

APC 4.0 upgrade policy.

11 What are the benefits of the APC 4.0 release promotion?The promotion plan will vary depending on each partner. Please contact the AhnLab for more details.

12 We are using V3 and APC products. Can you offer any benefits if we renew APC 4.0during the promotion period?

The promotion plan will vary depending on each partner. Please contact AhnLab for more details.

13 Where can I purchase APC 4.0?You can purchase the APC 4.0 product from AhnLabs global partners. Please contact your local partner.

14 Can I try APC 4.0 before purchasing it?You can try a test installation before you purchase the product. If you need a test installation, please contact

AhnLabs global partners or AhnLab headquarters.


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Please prepare and send us an Evaluation PO and Agreement for Evaluation for test installation. Then, we

will be able to provide a test version and technical support for installation.

The test license provided for the test is different from those provided when you make an actual purchase of

the product. When you actually purchase the product, a new license will be issued and a formal master will

be provided, so when installing the full version, you should delete the test version.

15 Where do I have to contact for technical inquiries after installing APC 4.0?Technical service will be provided by AhnLabs local partners and AhnLab headquarters.

16 Do I have to renew the subscription for the APC product?You have to annually renew the subscription in order to continue using the management functions of the APC

product.

Due to the characteristics of management software, APC product needs sustainable product patches and

appropriate technical support in order to function properly. To maintain an optimal management status for the

PCs and security products installed in the clients and servers, APC product also needs to be maintained up-to-

date.

Apc4.0 Salesfaq Eng

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