Sainoco

System

Page:

1 How to Log on

2 Setting your store information

6-10 How to create pizza’s -

bases,sizes and toppings

(9 How to set the stuffed crust for

pizzas)

11- 13 How to set up products-

bundle,normal and meal products

14-17 Example of how to set up a

normal product

18- 24 Example of how to set up a meal

deal

25-27 Delivery charge

28- 30 Coupon Codes

31- 32 Stock system

To log into your system, you must use the following link

http://www.goorderfood.com/BackOffice/

Enter your username and password which were given to

you by Eric in Sainoco. If you have not received these

please contact Eric as soon as possible.

eric@sainoco.com or datang79@gmail.com

When your store opens you must ensure that your

opening times are correct and that all information relating

to your store is correct.

Click into

Search Shop

Enter

Option and then

Store Information

Once you have entered the correct information you must

click on update. Can you also notify Head Office of any

changes on this page so the full site can be kept up to

date.

You must fill in this page and then

click on update

If you need to put your store offline for any reason this can

also be done on this page. If you click on

Pizza Online

No and

update,

your store will be taken offline.

In order to take your store offline

you must click on no here and then

update

To create a pizza you must first set up your bases, pizza

sizes, cheese and also all of your toppings. To make sure

these are all set correctly please see instructions below.

To set up your bases click on

System Config

Menu

Pizza and then

Pizza size -enter each

size.

You should list your pizza sizes from Largest to smallest

and then Party Pizza. If listed this way when a customer

looks to order them online the first option in the drop down

list will be ‘Large -14”’.

If you need to edit a size click on the pen symbol on the

righthand side.

Click on each pen symbol to edit

each size

If any store has not changed their system to reflect large

rather than 15” please update as soon as possible in this

section. Click on the pen beside the 15”, change the 15 to

the word large and then click on the box which looks like a

floppy disk to save. Repeat this for each of the sizes.

The next step is to set your bases, click on

System Config

Menu

Pizza

Pizza base

Click on new and enter the bases as below if not already

set up. You must click on Submit to save all changes.

Next enter each of the cheese in the same manner as

above, listing each of the cheeses.

Next enter each of your sauce options

These three settings can only be

edited by clicking into each name

and changing them individually,

once you have made your

changes you must click on submit

The next section is pricing: in this section you can set

extra charges for the different bases or cheeses etc…

To edit a price on the bases first click on the size you want

to edit (ie. Large, medium …)

If you offer a stuffed crust option on the Large pizza click

on the pen symbol on the rightside of the stuffed crust

option. Enter the extra price for this option (above is €2.00

extra for stuffed crust) and make sure the expiry is set to

False (there is no tick in the box) and then click on disk

symbol to save.

For the smaller pizza’s you might not offer the super thin

base or stuffed crust. You must first click on the size you

want to change (small or personal) then click on the pen

symbol beside the option you want to change.

Click on the size you want to edit

the details for

Click on the pen symbol to

change the price for each type

of base, then click on the disk

to save your changes.

If you do not want to offer a stuffed crust for the personal

pizza you must click on the pen and then place a tick in

the expired section.

You are marking this option as no longer valid so it will

now be ‘True’, once you save the changes it will be

expired.

(True means this item is expired and not available, False

means it is available for this size as it has not expired).

When setting up new products there are 3 different types

to consider. Please note Pizza’s can’t be created in

products.

1. Bundle products -these are to be used within a meal

deal and will not show up on your POS or online eg. -

garlic bread with no dip.

2. Normal products which are not part of a meal deal,

these can be shown on your POS and online.

3. Meal deal products, these might include a bundle

product and a normal product and can be shown on

your POS and online.

To set up a bundle product ( usually a product without the

dips)

Click on

System Config

Menu then

Product ,

scroll to the bottom of the page and click

on add new dish when the normal

section is marked as below.

On this screen you can enter all the details for your

product.

The product type: eg. main, side order, drink. You

can’t create pizzas’ in this section they can only be

created in the pizza option.

The Category - this will put your product into a

particular place on your POS system and online. All

stores should not have multiple/duplicate categories.

Below is the clean Head Office system which only has

one of each category.

You can name your product - for this you should use

all capitals (this can be corrected if not done by the

process below

System Config

menu

menus

In the Update Manage section click on Pizza name.

In this section you can pick a category or all dishes and

decide if you want them to be all capital, capital first letter

and then all small etc… click on update and this will

change your settings across your system.

Product code is next which is not necessary to fill in

The next section is Sequence, which allows you to

place your product in a particular sequence with the

POS and online system.

The Colour section can be used to help your staff with

the POS system as you might want to colour code all

of your chips as yellow and chicken as purple. This

coding can make the system clearer for staff.

You can enter your price for the product

You can list how many items are in the product if you

are doing a meal deal

Is Web is for when you want to state whether a

product can be seen online. If you only want the

product on the POS don’t put a tick in this box.

You can upload a photo of your product, these must

be 600x320 in size and all images can be requested

from Head Office.

When entering a bundle product you must click on the

Advanced drop down list in the Advanced Information

section.

This will give you the option to choose normal, Side

Order and Body of Bundle and Meal. To create

hidden products you must select body of bundle - this

can include all chicken sizes without a dip so you can

include them in other meal deals. This product will

not be seen on the POS or online.

To create a normal product it is the same as above but

you must be sure which category you are putting the

product into as this will show up on your POS and online.

Side orders should be put into Sides etc….

Normal products are for single items only and can’t offer a

choice in any part of them.

Below is an example of how to set up a new normal

product

Click System Config, Menu and then Product

Scroll to the bottom of the page and click on add new

dish

For this example we are going to add ‘Spicy Chicken

Dippers- small’ so the product type will be Side Order,

the Menu will be all

the Category will be Sides

the name will be Spicy Chicken Dippers

the Chinese name and product are left blank for now

the sequence will dictate where in your list of products

you want this one to show up, we will put in 7th as 4,5

and 6 are the ordinary dippers and we want it to follow

on from them.

You can colour code all of your products to help with

processing the orders – ie. all chicken dippers can be

purple.

You must set the price for your product €3.00

When it is a single product you can leave the Items as

‘1’

Is Web allows you to set whether you product can be

seen and ordered online

If you click on the ‘no picture’ box you can upload a

picture of your product, which can be requested from

Head Office

The next section is the Advanced information section.

Here you can add detailed information for your

product, the display name is the same as your

product name.

In the next dropdown list you should choose normal

for this product

The tax rate will be Food

Deposit is left blank as we don’t use this option

Time constraint and order type constraint should be

ticked for each day and each type of order

Leave the can order side blank

If known you can enter the calorie content if the

product

If you have a barcode for your product you can enter

it but otherwise leave blank

Is nuts – find out if any nuts are used in the product

and if they are you must click on this field

Is vegetarian is no

Hot Rank would be a 5 for spicy chicken dippers

Description language would give a detailed

description of the product ‘ Premium Spicy chicken

dippers.

Season dish –leave blank

Click on OK and then your dish is added.

You must repeat this procedure for each size of Spicy

chicken dippers (medium and large).

Below is an example of how to create a meal deal –spicy

chicken with chips and a dip for €7.00

Click System Config, Menu and then Product

Scroll to the bottom of the page and click on add new

dish

You must click on Meal before you click on Add New

Dish

You must then enter the information for the meal deal, but

you don’t enter a price yet.

Product type will be meal

the Menu will be all

the Category will be Value deals

the name will be Spicy Chicken Dipper Meal Deal

the Chinese name and product are left blank for now

the sequence will dictate where in your list of products

you want this one to show up, you may want the new

product to show up first.

You can colour code all of your products to help with

processing the orders – ie. all chicken dippers can be

purple.

You can set the Items as 3 for this deal as there are 3

products

Is Web allows you to set whether you product can be

seen and ordered online

If you click on the ‘no picture’ box you can upload a

picture of your product, which can be requested from

Head Office

The next section is the Advanced information section.

Here you can add detailed information for your

product, the display name is the same as your

product name.

Deposit is left blank as we don’t use this option

Time constraint and order type constraint should be

ticked for each day and each type of order

Leave the can order side blank

If known you can enter the calorie content if the

product

If you have a barcode for your product you can enter

it but otherwise leave blank

Is nuts – find out if any nuts are used in the product

and if they are you must click on this field

Is vegetarian is no

Hot Rank would be a 5 for spicy chicken dippers

Description language would give a detailed

description of the product ‘ Spicy chicken dipper meal

deal’.

Season dish –leave blank

Click on OK and then your dish is added.

In both the single product and meal deal products you can

upload photos, if you require a particular image please

contact Head Office for it on info@apache.ie

When you have clicked on ok after entering the basic info

for the meal deal you must now create the deal.

You must create each element of the meal deal – so you

will need to input the medium chicken dippers, chips or

wedges and a choice of dip.

You will need to click back into

Click System Config, Menu and then Product

The deal you just created should be at the top in the

list of products, if not you will need to search for it by

choosing Value deals in the Category section and

clicking on search. This will give you a smaller list of

all your value deals and you will be able to see your

new meal deal.

Next you must click on the box beside the pen

Here you will create 3 new elements for the meal

deal, click on New and enter the Chicken dippers first

and price the deal at €7.00 and click on submit.

Next click on the box beside the pen

Next click on Edit

In this section you can associate whatever products

you need with the meal deal, so for this deal scroll to

sides and select the medium spicy chicken dippers

which you created earlier. Next scroll back to the top

and click submit.

Next you must click into the dippers as you need to

set a default choice here and then click submit.

You now click on new again and create your choice of

Chips or Wedges, you select your sequence as 2 and

leave your price blank.

Next click on the box beside the pen of the item you

just created (chips or wedges)

Select edit and scroll to the sides section and click on

regular chips and wedges

Scroll back to the top and click on submit.

Next choose which product you want set as the

default by clicking beside it and then submit.

Next you click on New again and create a Dips option

and select the sequence as 3 with a zero value again

Click on the box beside the Dips option and then edit.

Scroll to the sides section and select each of the dips

Scroll back to the top and select submit

Now choose you default dip choice, now

your meal is fully created.

To set the delivery charges and areas you must click on

System Config

Delivery Charge

DeliveryAreaSet – this option allows you to set

delivery areas which apply to your store.

Click on New and enter the details which apply to

your store.

Your local area can be set with a €2.00 charge and

for deliveries outside of the town you can set the

charge as €3.00, or whatever suits your store.

The next section is the driver station which should

be set as below – allowing for driver self control

with a maximum of 2 orders per delivery and

warning times as below.

The last section: Delivery Charge can be set as

follows.

If you click on the Enable Customer Paid Delivery

charge –this will set the online system to charge a

delivery charge when customers are ordering

online.

The local charge is usually set for €2.00 and will

appear as below online.

The minimum amount of order for free delivery can

be set for what suits your store, above it is set for all

orders over €12.99. You must make sure you put a

tick in the box and click on submit to save.

The minimum amount of order for delivery should

be set for the lowest amount that your store will

offer delivery for. If it is set for €10.00 and the box

is ticked as below

Your online page will have the following message

when a customer goes to order online for delivery.

Coupon Codes

To use the coupon section for your store you must click on

Marketing

Coupon Manage

+ Add

The picture below is for a 10% coupon code

Strategy name can be anything –usually a brief

description of the offer

Coupon code – usually keep this simple below is

APA10%

Discount –this can be either a percentage or a value,

so you can offer 1% to 100% off an order or 0.01c to

as high as you want to go off an order

Valid date can be set to a day, weekend, week or

month

Minimum purchase is set so each order must reach a

value to qualify for the coupon code discount

You can then make it active or not

It can be valid the full week or maybe only for the

weekend –Saturday and Sunday depending on your

offer

It can be valid for collection only, or all order types

The voucher can be set up so that it can only be used

once or unlimited.

You can set it so that it is an online offer only or in

store offer

You can set how many times each customer can use

the code – suggestion is once for all offers

You must update the Terms and Conditions to include

the following for each voucher you are setting for your

store

‘This coupon is only valid in Apache Pizza XXX and

can not be used in any other Apache Pizza Store ‘

Next click on Save and you coupon is created.

Your coupon code will look as above and you can see the

usage on the coupon code when you log into your back

office and go to the Marketing section.

Stock System

Most stores will have a stock listing already set up on their

system. If not or you want to create a new listing you must

click

Bulk Delete

Batch Build

Next to get a full listing of all dough used you should

rename the CYO pizza’s for each size and associate

all the pizza’s with them

Click on the pen symbol to edit the name of the Large

CYO to Large dough

You can enter the price of each stock item on this

screen

The click on StockManageEdit to associate the

pizza’s with the dough

Click on dish on the next screen

Next click on all pizza’ in that size –below all large

pizza’s have been ticked for the Large dough

Click on Submit, and then click on submit again on

the next screen.

Repeat this process for each of the dough sizes.

When running your report for the stock you must

have done a Z reading and also updated your server.