AOS-520 ACHIEVES AN ICMM F · 2002-07-15 · AOS-520 in pursuit of this major milestone. Brian...

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INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERSOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM INTERCOM 1 AOS-520 ACHIEVES ANICMM FIRST! FAA WILLIAM J. HUGHES TECHNICAL CENTER SHAPING AVIATION'S FUTURE -- CREATING POSSIBILITIES AND PROVIDING INTEGRATED SOLUTIONS INTERCOM The Communications Systems Engineering Support Branch (AOS-520) recently achieved a sig- nificant milestone within the FAA integrated Capability Maturity Model (iCMM). AOS-520 is the first FAA organization to be appraised at Maturity Level 3. Certification at iCMM Level 3 means that the AOS-520 organization has well defined processes, that are repeatable, planned, tracked, and institutional- ized. A team of FAA personnel and international CMM experts conducted the appraisal. Operational Support Program Director (AOS-1), Gregg Dvorak, and AOS-500 Division Manager, Frannette Bourne sponsored this achievement. The Assistant Administrator for Information Services (AIO) Arthur Pyster provided the independent assess- ment team to conduct the Formal Appraisal Method (FAM) of AOS-520. The AOS-20 staff at the Center, managed by Vincent Tran, provided direction to AOS-520 in pursuit of this major milestone. Brian Peters, AOS-520 Acting Manager, led the organiza- tion to Level 3. The FAM started on April 22 and concluded on May 1. Because this was the first Level 3 appraisal in the FAA, the FAA assigned both of its lead apprais- ers, Michael Virga (AOS-20) and Larry Labruyere (TRW/AIO), to the appraisal. On May 1, Larry Labruyere presented the results to the sponsors, man- agers, and the AOS-520 organization. The success of the AOS-520 organization truly Volume 5, Issue 6 June 2002 Continued on page 6

Transcript of AOS-520 ACHIEVES AN ICMM F · 2002-07-15 · AOS-520 in pursuit of this major milestone. Brian...

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AOS-520 ACHIEVES AN ICMM FIRST!

FAA WILLIAM J. HUGHES TECHNICAL CENTER

SHAPING AVIATION'S FUTURE -- CREATING POSSIBILITIES AND PROVIDING INTEGRATED SOLUTIONS

INTERCOM

The Communications Systems EngineeringSupport Branch (AOS-520) recently achieved a sig-nificant milestone within the FAA integratedCapability Maturity Model (iCMM). AOS-520 is thefirst FAA organization to be appraised at MaturityLevel 3.

Certification at iCMM Level 3 means that theAOS-520 organization has well defined processes,that are repeatable, planned, tracked, and institutional-ized. A team of FAA personnel and internationalCMM experts conducted the appraisal.

Operational Support Program Director (AOS-1),Gregg Dvorak, and AOS-500 Division Manager,Frannette Bourne sponsored this achievement. TheAssistant Administrator for Information Services

(AIO) Arthur Pyster provided the independent assess-ment team to conduct the Formal Appraisal Method(FAM) of AOS-520. The AOS-20 staff at the Center,managed by Vincent Tran, provided direction toAOS-520 in pursuit of this major milestone. BrianPeters, AOS-520 Acting Manager, led the organiza-tion to Level 3.

The FAM started on April 22 and concluded onMay 1. Because this was the first Level 3 appraisalin the FAA, the FAA assigned both of its lead apprais-ers, Michael Virga (AOS-20) and Larry Labruyere(TRW/AIO), to the appraisal. On May 1, LarryLabruyere presented the results to the sponsors, man-agers, and the AOS-520 organization.

The success of the AOS-520 organization truly

Volume 5, Issue 6 June 2002

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FREEZING FOR FAA IN FLORIDA

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In April AAR’s Jim White, Chris Dumont, EdPugacz, and ACX’s Dale Dingler, Ron Meilicke,and Ernie Pappas traveled to sunny Florida to dosome research on deicing aircraft. Spring break inFlorida, not a bad gig—warm, sunny, temperatures inthe 80s. The perfect trip? But wait, it’s snowing andthe temperatures have dropped to 5 below zero.What’s up with that?

Instead of soaking up the rays outside, this dedi-cated team spent 14 hours a day inside the world’slargest environmental chamber—the McKinleyClimatic Laboratory at Eglin Air Force Base. Theirmission was to help the Air Force and industry todevelop “cleaner” ways to deice aircraft.

So, for a full week during Spring break, theweather, atleast fortheseFAAers,was one dayat 27degreesfahrenheitwith an icestorm,another at 5below zero

with another 1/4 inch of ice, a third day in a snowstorm and 27 degrees fahrenheit, and a day of more

snow and 5 below zero. During their winter week in Florida, Jim White

and ChrisDumontworked withAir Force andindustryresearchersundertaking aseries of air-plane and heli-copter deicingtests. Theylooked at standard glycol, forced hot air, sorbitol-based fluids, and infrared. Chris Dumont workedlong hours beside the Corps of Engineers researchersto take careful and exhaustive measurements of iceand snow characteristics.

Ed Pugacz spent the week looking at the per-formance of ice detection systems. Dale Dingler andRon Meilicke shot over 50 hours of video, using 4cameras. They shot from every conceivable angle,including vantage points 70 feet above the floorthrough snow and ice. Ernie Pappas shot over 500high resolution digital images of every apparatus andtest procedure. Dale, Ron, and Ernie spent 12 hours aday inside a subzero chamber lugging heavy and awk-ward equipment across slippery floors and up icyplatforms to document every aspect of every test.This permanent time-coded record of events is themost important aspect of data collected during theentire effort.

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SALLY RIDE COMMUNITY SCIENCE FAIR

Did you know that in 4th grade, the number ofgirls and boys who like math and science is about thesame, but by 8th grade, twice as many boys as girlsshow an interest in these subjects?

The FAA encourages educational outreach effortsto help America's young people sustain their interestin these subjects throughout their academic and pro-fessional lives. On May 11, the FAA supported theNational Capital Science Festival, which was held atGeorge Mason University, Fairfax, VA. Patricia G.Smith, Associate Administrator for Commercial SpaceTransportation (AST-1), Shelia Helton-Ingram (AST-100), Shawana Morrison (AAR-200), CamillaMcArthur (AST-200), Carleen Genna-Stoltzfus(ACT-4), Michael Poisson (Philadelphia, ATC), and BelindaBender (aka Air Bear) (AGI-6), staffed the FAAbooth.

This festival was held to encourage middleschool girls to nurture attitudes that deepen their rela-

tionship with mathematics and science so that it will

be vibrant and relevant to them throughout their livesand to consider careers in these fields.

Keynote speaker, Sally K. Ride, former NASAastronaut, who in 1983 became the first Americanwoman in space, began the program by sharing mem-ories of her formative years and experiences that ledher to a career in space. “There are many really coolopportunities for you in careers in space,” Ride toldher audience of approximately 500 girls and their par-ents.

Highlights of the day included: an opportunity tomeet Sally Ride; twenty-three hands-on, creative, andfun science, math, and technology workshops forgirls; five helpful workshops for parents and educa-tors showcasing such topics as “hands-on family science;” and a street festival filled with fun, sciencedemonstrations, and music.

At the FAA booth, the girls were given plenty ofeducational learning tools, such as balsa wood glid-ers, stickers, and fact sheets on the Wright Brothersand commercial space transportation, aviation-focused CD-ROMs, and connect-the-dot booklets.They also had a good time assembling paper airplanesthat they attempted to “fly” through a hoop and landon a runway.

Ride, 50, started the Sally Ride Science Clublast year to encourage middle school girls to pursuestudies in science and math and has hosted similarfestivals across the country. In addition, through hercompany, Imaginary Lines Inc. of San Diego,

California, Ride started an onlineclub for girls that she hopes willeventually form local chaptersnationwide. Membership in theonline club, at www.sallyride-club.com, is $30.

If you are interested in sup-porting the FAA’s educational out-reach efforts, contact CarleenGenna-Stoltzfus at (609) 485-6515.

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THE OPERATIONAL EVALUATION PLAN:FAA’S ROADMAP FOR IMPROVING CAPACITY

(Thanks to Jacqueline Rehmann (ASD-100) for sub-mitting this article. This is condensed from a longerversion, written by Jacqueline and Mike Harrison,published in January-March 2002 issue of TheJournal of Air Traffic Control.)

The FAA and the aviation community havedeveloped the Operational Evaluation Plan (OEP),built upon free flight, that is designed to meet thecapacity demands of the aviation system for the nextseveral years. FAA and aviation industry representa-tives have identified a collection of National AirspaceSystem (NAS) improvements that include decisionsupport tools, flight deck automation, weather predic-tion tools, airspace changes, new runways and opera-tional procedures that will maintain safety, increasecapacity, and manage delays. OEP improvements areconsistent with the NAS architecture that identifiesservices and capabilities to transition to free flight.

The OEP is a 'living' document that will matureover time. Updates will occur as decisions are made,risks are identified, or new solutions to operationalproblems are identified as a result of research anddevelopment efforts. The most current version of theOEP, version 4.0, contains schedule adjustments nec-essary as a result of the terrorist attacks of September11. New security requirements and temporarilyreduced passenger demands dictated modifications tothe OEP that are set forth in Version 4.0.

The FAA is now working with our research part-ners to identify and update the OEP. OEP staff havedefined a methodology for collecting and catalogingnew candidate solutions that will be included inVersion 5.0, scheduled for release in December 2002.The latest plan, as well as briefings and other docu-mentation, can be found on the OEP website athttp://www.faa.gov/programs/oep/.

Critical to the success of the OEP is continuingcoordination and cooperation with the aviation com-munity. The RTCA Free Flight Steering Committeehas accepted the role of facilitator and coordinator ofindustry alignment and commitment to the OEP.

OEP initiatives focus on four core problem areas, called quadrants, including arrival/departure rates, enroute congestion, airport weather conditions, and enroute severe weather. Each quadrant is composed ofSolution Sets, representing commitments to opera-tional changes.

OEP solutions focus on results and measurablebenefits. For each Solution Set, a FAA executive,also known as a Primary Office of Delivery or POD,is assigned to coordinate agency and industry effortswith support from cross-agency teams responsible fordelivering significant elements of these outcomes.The FAA has aligned activities, budgets, and sched-ules to achieve the OEP objectives. AssociateAdministrator for Research and Acquisitions CharlesKeegan has responsibility for the coordination andoversight of the OEP. The OEP team, composed ofsenior FAA executives, meets weekly to resolve poli-cy issues and engage aviation community leaders inkey decisions.

The Evaluation Approach

During development of the OEP, team membersmade a proposal to conduct a series of analyses,including fast-time modeling and human-in-the-loop simulations to measure performance of the futureNAS with OEP improvements in place.

The aim of full-scale modeling and simulation isto support the development of operational procedures,identify and mitigate potential human factors issues,resolve integration and interoperability issues, anddetermine optimal airspace configurations to delivercapacity benefits.

In the end-to-end demonstration of the full set ofOEP improvements, it is envisioned that all of thecontroller tools would be in place, procedures wouldbe written that emulate expected operations, airspacechanges would be in effect, and various levels ofavionics equipage would be addressed. Users wouldundergo prototype training as a means of determiningend state training requirements.

The addition of new runways would be included,

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along with their associated proce-dures, and the assumptions abouttraffic load and fleet mix would bebased upon the expected configu-ration for the future NAS.Aviation system users and serviceprovider organizations would par-ticipate fully in the design anddemonstration.

Lessons Learned

As a result of ongoing collab-oration with NASA through theInteragency Air Traffic Manage-ment Integrated Product Team(IAIPT) and with participation from CAASD, industry, and acade-mia who support NAS moderniza-tion programs, we have learned thenecessity of going beyond an orga-nizational stovepipe approach inthe development of research con-cepts to address the interoperabili-ty of multiple tools.

As more tools and technolo-gies become available to con-trollers and pilots, it is imperativethat their multiple and sometimesoverlapping capabilities, as well astheir impacts on human perform-ance, be identified and fully under-stood. We have also learned that it

is important toconductresearch simu-lations andoperationalevaluationswithin theparameters ofintended opera-tional usage torealisticallyportray, andreasonably ana-lyze, theimpacts on

operator workload and perform-ance.

Building upon lessons learned,the objectives for a full-scale simu-lation of OEP improvements weredeveloped and include the follow-ing: establish a NAS baselineagainst which improvements canbe measured; integrate proceduresthat use ATC tools and avionics;assess safety of OEP changes tothe NAS; measure cockpit and controller workload and perform-ance with future traffic scenariosincluding tools, avionics, and run-ways that are planned to be avail-able; identify risks to realizingOEP outcomes; identify discon-nects, conflicting guidance, orother integration issues betweenATC and flight deck tools and associated pilot/controller proce-dures; and identify issues regard-ing the evolving roles and respon-sibilities between pilots and con-trollers.

It is also critical to build con-troller and pilot confidence in thefuture NAS. Aviation industry rep-resentatives fully support a fullscale simulation and demonstrationof OEP improvements.

Approach

Researchers at the Tech Centerrecently undertook an effort toidentify assets to accomplish fast-time modeling and human-in-the-loop simulations as envisioned bythe OEP development team. Theyidentified a number of laboratoriesand capabilities across the nationthat can be connected to producesimulations of a flight day.

While a number of lab infra-structure enhancements will be identified early to allow for systemupgrades and testing, it is obviousthat a wealth of resources exist inseveral different organizations.These include: air traffic con-troller, tower, and flight simulationcapabilities at the TechnicalCenter; integration facilities for Free Flight Phase 1 and 2 at FAAheadquarters; Air Traffic ControlSystem Command Center trafficmanagement capabilities at AOCNet; flight simulators at the FAAAeronautical Center in OklahomaCity; NASA Ames and Langleyflight and ATC (e.g. tower) simula-tion capabilities; DOD simulators at selected military locations andAirline flight training simulators.

Using an iterative approach,research questions will be sortedso that some can be resolved bymodeling, some by analysis, andstill others by a combination offast-time and human-in-the-loopsimulations. We will build scenar-ios by adding airports and air-space, and linking them basedupon chosen city pairs from thebenchmarked airports and connect-ing airspace. Pilot and controllerteams will be trained on the use ofnew technology, new procedures,

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OEP (CONT.)

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and evolving operations in differ-ent airspace structures. FutureNAS scenarios would be devel-oped to measure workload and per-formance, and identify interoper-ability issues as well as unexpectedconsequences.

For the full mission simulationof the future NAS, slated for fiscalyear 2005, our focus will be onsystem-wide operational issues,not limited to a more traditionalapproach in which a particularproblem, procedural change, or

technology enhancement is evalu-ated. We envision considerablestakeholder involvement to helpdefine experimental assumptions,structure research questions, andidentify issues and concerns.

Summary

The OEP requires the active and committed participation ofindustry and government. Toensure success of the OEP, FAAwill work closely with representa-tives from NASA and DOD, as

well as the entire aviation commu-nity, including airlines, airports,manufacturers, service providers,pilots, controllers, and passengers.FAA will adjust and align itsresources as needed to evaluateand measure capacity benefits andassure a full understanding ofhuman factors issues associatedwith OEP improvements.

lies with all the members of the integrated team com-posed of FAA, Progressive Systems EngineeringIncorporated (PSEI), Harris Corporation, andTechnology and Management Associates Incorporated(TMA), personnel. This certification demonstrated

that a government organization could attain the samelevel of efficiency and effectiveness as industry.

Congratulations!

ICMM (CONT.)

COE OUTREACH EFFORTS

INCLUDE ACHS STUDENTS

The Centers of Excellence (COE) program con-tinues its support of outreach efforts in various ways.This year Qaadiir Williams and Nick Andre,Atlantic City High School (ACHS) graduates, earnedfully-funded scholarships to attend FloridaAgricultural and Mechanical University (FAMU).Additionally, the COE program is funding the devel-opment of a new aviation curriculum at FAMU aswell as a camp program that will begin this month.COE industry partner, Boeing, is providing matchingfunds as well as other assistance in support of the avi-ation camp program.

Qaadiir Williams and Whitney Hopkins, a juniorat ACHS interested in attending FAMU and consider-

ing a possible future career in aviation medicine orchemistry, visited the Tech Center on May 31. During their visit, Chris Seher, acting DeputyDirector of Aviation Research (AAR-2), told themthat the FAA is striving to create more diversity repre-sentation on our management team. "A key first stepis to start our outreach efforts earlier and target brightstudents with an interest in working for the agency."Chris Seher's intention is to use the COE partnershipbetween FAMU and ACHS and other COE outreach efforts to help change these circumstances.

This summer, Qaadiir Williams will be on a rota-tional assignment in AAR-400 as a co-op student.Initially, he will be assigned to Dr. Xioagong Lee andDr. Richard Lyon. Hopkins will be employed later

Continued on page 11

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FIRST COE FOR GA RESEARCH

ADVISORY COUNCIL MEETING

On May 7, the FAA Center ofExcellence for General AviationResearch (CGAR) held its firstResearch Advisory CouncilMeeting at the General AviationManufacturers AssociationHeadquarters (GAMA) inWashington D.C.

Council attendees includedRon Swanda from GAMA,Melissa Bailey from AircraftOwners and Pilots Association(AOPA), Jay Evans from NationalBusiness Aircraft Association(NBAA), Paul Fidduccia fromSmall Aircraft ManufacturersAssociation (SAMA), and DougMacNair from the ExperimentalAircraft Association (EAA).

The meeting not only provid-ed an opportunity for COE mem-bers to discuss resource needs andresearch projects with the FAA,but also provided a forum for themembers to get to know oneanother and to develop effectiveworking relationships.

Dr. Steven Hampton ofEmbry-Riddle AeronauticalUniversity (ERAU) opened themeeting by providing an overviewof the Center, its purpose, andavailable resources. Dr. PatriciaWatts (FAA COE program direc-tor) then spoke about the historyand purpose of the FAA Centers ofExcellence program and the needfor industry and academic supportand involvement in aviationresearch.

Mr. Peter Sparacino (FAACGAR program manager) high-

lighted the Center of Excellence for General Aviation currentresearch projects, which includeMeasurements of Icing Conditionsin Western Atlantic Stratocumulus,Ethanol as a Fuel for GeneralAviation, and Evaluation of GravelRunway Surface Conditions andTheir Effect on AircraftPerformance during WinterOperations.

Pete also highlighted somefuture initiatives the COE plans toundertake. These include estab-lishing a Special EmphasisOutreach Program at theUniversity of Alaska that will workwith industry and government todevelop and promote diversity inthe technical and managerial work-force of the State of Alaska. Thiswill create opportunities forAlaskan Native high school stu-dents to gain early exposure tocareers in aviation.

Florida A&M University andthe University of Alaska,Anchorage, both CGAR memberuniversities, will be hosting a newaviation summer camp for highschool students. Other proposedinitiatives are a GA/vertical flightprogram, revalidating GA airportstandards, and an assessment of anengineered material arresting sys-tem in an arctic environment.

Mr. Robert Wright (AFS-800manager) described the changes ingeneral aviation flight operationsand the subsequent impact on sys-tem safety and flight training. Heindicated that this may be a possi-

ble subject for future research thatCGAR should consider, and hand-ed out a white paper he had draftedon the subject. Mr. Bill Shultz(GAMA representative) spoke onthe environmental and economicfactors affecting the continuedavailability of tetra ethyl lead fueland the subsequent effect on avia-tion. The Council agreed thatindustry groups would meet on alater date to determine continuedsupport of alternate fuel research.

Mr. Gary Church (AviationManagement, president, andERAU CGAR Advisory Councilmember) requested feedback fromthe council on ways to improve theflow of information through theCGAR website. Council membersrecommended that the website hosta bulletin board to support discus-sions on proposed research. Dr.Hampton requested that a ResearchAdvisory Board Chairman beappointed. Mr. Ron Swanda(GAMA) volunteered for a two-year period and was appointed bythe other members of the board.

The CGAR website can befound at: (http://www.cgar.org/).For additional information on theCOE program, contact Dr. PatriciaWatts (AAR-400) at [email protected], (609) 485-5043.

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DID YOU KNOW? INTERESTING NJ FACTS

It’s summer vacation time, andjust in case you’re planning to seeNJ this summer, here are somefacts and figures you might findinteresting.

—New Jersey has the highest pop-ulation density in the U.S. An average 1,030 people per square mile, which is 13 times the national average.

—New Jersey has the highest per-cent urban population in the U.S. with about 90% of the people liv-ing in an urban area.

—New Jersey is the only state in which all the counties are clas-sified as metropolitan areas.

—North Jersey is the car theft cap-ital of the world, with more cars stolen in Newark than any other city, including the 2 largest cities,NYC and LA put together.

—New Jersey has the densest system of highways and railroadsin the U.S.

—Picturesque Cape May holds thedistinction of being the oldest seashore resort in the United States and one of the most interesting.

—New Jersey has the most diners in the world and is sometimes referred to as the diner capital of the world.

—North Jersey has the most shop-ping malls in one area in the world with seven major shoppingmalls in a 25 sq. mile radius.

—New Jersey is a leading industri-al state and is the largest chemi-cal producing state in the nation.

—New Jersey has the largest petroleum containment area out-side of the Middle East.

—New Jersey has 108 toxic waste dumps, which is the most in any one state in the nation.

—The Passaic River was the site of the first submarine ride by inventor John P. Holland.

—Jack Nicholson, Bruce Springsteen, Bon Jovi, Redman, Das EFX, Naughty by Nature, Sugar Hill Gang, Lords of the Underground, Jason Alexander, Queen Latifa, Shaq, Judy Blume, Aaron Burr, Alexander Hamilton,Whitney Houston, Eddie Money, Frank Sinatra, Grover Cleveland, Woodrow Wilson, Walt Whitman,are all New Jersey natives.

—The first Indian reservation was in New Jersey.

—New Jersey has the tallest water tower in the world.

—Two-thirds of the world's egg-plants are grown in New Jersey.

—The first baseball game was played in Hoboken.

—The first intercollegiate football game was played in New Brunswick, in 1869. Rutgers College played Princeton. Rutgers won.

—The first drive-in movie theatre was opened in Camden.

—Tourism is the second-largest industry in New Jersey.

—The honeybee, apis mellifera, is the New Jersey state insect.

—Modern paleontology, the sci-ence of studying dinosaur fossils,began in 1858 with the discoveryof the first nearly complete skele-ton of a dinosaur in Haddonfield, New Jersey. The Hadrosaurus is the official New Jersey state dinosaur.

—Software and software related companies account for nearly 2,700 companies in New Jersey.

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NEWS FROM AROUND THE CENTER

Unsung Hero—PatriciaReichenbach: Last month’sIntercom on page 21 titled"Security Video Wins IndustryAward." That article mentionedthe many contributions made byGalaxy Scientific as well asnumerous FAA and industry con-tributors to this production.However, we forget to mention akey AAR-500 employee that madethis video a reality. Patty’s assign-ment was to make a video thatdescribed the mission of theAviation Security Research andDevelopment Division, and she didan outstanding job. Patty becamethe editor, organizer, and overallcoordinator of this extensive effort,providing advice to contractors ona daily basis and gaining approvaland access to the various airportsand facilities. This type of behindthe scenes work sometimes goesunnoticed, but Patty’s colleagueswant to ensure that her work doesnot go unrecognized.

ACB-800 ISO 9001 Surveillance Audit: The Quality ManagementOffice (ACB) tells us that WayneBlazek, an external ISO 9001 audi-tor conducted ACB-800’s one yearsurveillance audit on May 14 and15, and found the Quality Manage-ment System to be suitable, effec-tive, and in compliance with theISO 9000:1994 standard. Therewere no non-conformances (prob-lems) identified in any of the areasaudited. ACB reports that “Wayneindicated that we have an excep-tional quality system that is welldocumented and effective. He also

noted that based on his review ofour quality system we are set upfor an easy transition to the ISO9001:2000 standard. He estimatesthat we are about 80% in compli-ance with the new requirements.”

ACB would like to thankeveryone for their support andcommitment to maintaining andimproving our quality managementsystem. In particular, thanks to thefollowing employees who wereaudited in their respective func-tional areas: Carolyn McKinney-Bobo; Beth Burkett; ShirleyRogers; John Wilkes; WandaHarris; Russ Atwood; DanHaubrich; Derrick Manka; JakeFowler; Mike Wiley; TomBratton; Paul Wardell; DebbieDiStefano; Fran Ramsey; KenSchweiker; George Deluca; TonyRodriguez; Robin Ladd; RobinPeterson-Brown; Patrick Trench;Del McCoy; and Jamel Davis.

AAR-500 Welcomes NewEmployees: Barry Masters(AAR-510) is working with theCheckpoint Vector and HumanFactors program. Barry was raisedin the New Jersey shore area. Hereceived his undergraduate degreein Electrical Engineering fromHampton University, VA, in 1994.Upon graduation, Barry was com-missioned as a Communications-Electronics Officer in the U.S.Army. During this time, Barryspent more than six years leading teams engaged in the installation,operation, and maintenance of cor-porate communications networks,voice and data information sys-

tems, services, and resources.After honorably serving his coun-try, Barry was hired as a SystemsEngineer for the Airway TrafficSystems Division of the TitanSystems Corporation.

Valerie Lively (AAR-510) isworking with the Aviation SecurityTechnology Integration Program.She received her B.S. in ComputerScience from Central StateUniversity in Wilberforce, OH, in1994. During her sophomore year,she began working at the TechCenter as a cooperative educationstudent. After graduation, Valeriewas hired as a permanent employ-ee for the Oceanic Branch in theATC Engineering & Test Division.She received a Master's inSoftware Engineering from Monmouth University in 1999.Also in 1999, Valerie did a 120-day detail in the InformationSecurity Infrastructure Division(AIO-400) in Washington, DC,assisting in developing policies,procedures and methodologies forthe FAA Information SystemSecurity Program. In 2000,Valerie did a year-long detail in theInformation Technology Branch(ACT-550), as an InformationSecurity Specialist working on net-work intrusion devices, firewallsystem administrating, and servingas a point of contact for TechCenter Computer IncidentHandling. Upon returning to theOceanic Branch, Valerie was theSecurity Test Lead for the OceanicBranch.

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ACX-60 WINS PRESTIGIOUS TELLY AWARD

Judging for the23rd Annual TellyAwards has beencompleted and thewinners have beennotified. TheAdvanced ImagingDivision (ACX-60)has been named as arecipient of thisprestigious awardfor "Zero Tolerancefor Harassment," a12-minute videoproduced in con-junction with the

FAA's Accountability Board. This video is currently being used at every FAA

facility to inform employees of the FAA's zero toler-ance for harassment of any kind and the FAAAccountability Board's oversight responsibilities.Examples of inappropriate harassing behavior are

illustrated through a series of stylized dramaticvignettes shot in black and white with no sets andminimal props with opening and closing remarksfrom Barbara J. Smith, director of the AccountabilityBoard at the time of production.

"Zero Tolerance for Harassment" is the fifth TellyAward recipient produced by the Advanced ImagingDivision, managed by Pat Mabis.

The Telly Awards was founded in 1980, to show-case and give recognition to outstanding non-networkand cable TV commercials. Now in its 23rd year, theTelly Awards has become a well known, highlyrespected competition for people who create commer-cials, films and videos. The Telly has become one ofthe most sought-after awards in the TV, commercial,and video industry. The Telly statuette has evenappeared on the set of many prime-time TV shows,such as Thirtysomething, Murder, She Wrote,Newhart, News Radio, and most recently in the movieWhat Women Want.

To find out more about the Telly Awards you canvisit the website at www.telly.com.

The Center’s National Airspace SystemSimulation Branch and the Aviation EducationProgram sponsored the Center’s sixth annual essaycontest in recognition of National TransportationWeek this spring. The theme of this year’s essay was"Transporting America More Safely and Securely."

The contest was open to all students in gradessixth through eight grades in public, private, and char-ter schools, as well as home schooled students in theGreater South Jersey Area. This year five countieswith over 150 districts were contacted and sent mate-rials through a new data base developed at the Center.

After the deadline of May 17, the thirteen judgesdetermined the first and second place winners fromthe three grades through a predetermined merit-based

process. Carleen Genna-Stoltzfus, AviationEducation Coordinator and Adam Greco, Air TrafficDomain Director, visited the individual schools topresent plaques to the winning students and to discusstopics relevant to aviation. Barbara Harris-Paraadministered the mailing, the essay readings, and theevaluation process.

The names of the winners of the 2002 NationalTransportation Contest are as follows along with theirschools and instructors.

Sixth Grade:

First Place: Evan Beattie, Bayville Middle School,Ms. GlennSecond Place: Clarie-Ann Henriques, BrigantineNorth Middle School, Ms. McLaughlin

NATIONAL TRANSPORTATION WEEK

ESSAY CONTEST WINNERS

WJHTC INTERCOM

Continued on page 12

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11

OUTREACH (CONT.)

this year as a high school internalso working under Dr. Lyon in theChemistry Lab, AAR-440.Ainsley Robson, a student atEmbry Riddle AeronauticalUniversity (ERAU) is also work-ing this summer as a co-op studentin the Chemistry Lab.

In addition to the scholarship and intern program, AAR-400 isalso starting a 7-day summer avia-ion camp for high school students.The camp, a combined FAMU,FAA Aviation Education Career(ACE) Camp, and COE effort, isdesigned to familiarize minoritystudents with aviation related stud-ies and potential job opportunities in the FAA and industry. Thecamp will take place during thelast week in June. The agenda willinclude FAA speakers fromSouthern Region and the TechnicalCenter. In addition to FAMU cam-pus activities, tours of the NavalAir Station at Pensacola, theNASA Kennedy Space Center, andthe ERAU campus in DaytonaBeach will be conducted.

Dr. Ron Lofaro (AAR-400)will be providing on-site assistancein Florida to ensure the programsand the students participating inthem will benefit from a successfulstart. Ron has assumed a two-yearCOE assignment on the FAMU

campus in Tallahassee. He is working closely with Center ofExcellence for General AviationResearch Co-Director, Dr.Venkitaswamy Raju, to develop the new programs and to provideclose oversight and guidance tostudents.

Under the direction ofProfessor Leonard Kirk, theUniversity of Alaska - Anchorage(UAA) is also developing a newCOE/ACE camp program as partof COE outreach efforts that willbe targeting Native Alaskans. Thisprogram, also funded by ChrisSeher and co-sponsored by indus-try partners, is intended to famil-iarize high school students inremote areas with degree and cer-tificate programs at UAA and withjob opportunities in the field. The2-year program is designed to cer-tify students to be aircraft mechan-ics and prepare them to return totheir communities and serve theaviation industry. Should the stu-dents decide to continue their stud-ies instead, the credits will transferto a UAA Bachelor's Degree pro-gram.

The Anchorage camp agendawill be coordinated with the FAARegional Office in Anchorage, theFAA ACE Camp Program Office,the new UAA ROTC Program, and

the Centers of Excellence ProgramOffice.

Other initiatives in Alaskainclude preliminary discussionswith the President of IlisagvikCollege, in Barrow, Alaska, Dr.Edna MacLean, and the FAARegional Office in Anchorage, theFlight Service Station (FSS) inBarrow, Fairbanks, and Anchoragethat will focus on training NativeAlaskans to be pilots, mechanicsand possibly to serve the FSSsthroughout the state.

According to Dr. PatriciaWatts, FAA’s COE ProgramDirector, "It is critical that wedirect scarce resources to supportefforts that result in outcomes thatbenefit the agency, the local com-munities, and the individual stu-dents if we are to truly make a dif-ference."

The COE Program Office hasformed a team of representativesfrom the FAA Regional Officesand Washington Headquarters toassist in the '03 planning of ACEcamps at other COE partner uni-versities throughout the country.

Organizations interested inusing FAA COE Programresources or the national COEresearch network may contactPatricia Watts at (609) 485-5043.

WJHTC INTERCOM

COMING NEXT MONTH

The July issue of Intercom will feature full coverage of the Tech Center AwardsCeremony.

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William J. HughesTechnical Center

Intercom

Editor:Terry KrausContributors:

Holly BakerTherese Brennan

Stan CiurczakBill DawsonTina Fabrizio

Carleen Genna-StoltzfusAdam Greco

Annette HarrellDavid Hess

Paul LawrenceBob Marks

Jason McGlynnErnie PappasPatricia Watts

Jim WhiteLaurie Zaleski

For any questions,comments, or ideas,

please contactIntercom’s editor at

(202) 267-3854

The WJHTC Intercom is available in color on-line at:

http://www.tc.faa.gov/intercom/inter-com.htm

12

Please try to get Intercom submissions(articles, photos, ideas) to

Terry Kraus via email by the secondTuesday of every month.

ESSAY CONTEST (CONT.)

DON’T FORGET

Seventh Grade:

First Place: Samantha Braidi, D'Ippolitto School(Vineland), Ms. VenaSecond Place: My Vu-Ohio Avenue School, Mr.Darden

Eight Grade:

First Place: Leric Lemons, Hammonton MiddleSchool, Ms. GrassoSecond Place: Laura Byrnes, Hammonton MiddleSchool, Ms. Grasso

A huge "Thank You" for the following individualswho served as the judges for the contest:

Mary Rozier-WilkesLee DixonElla TerrellBruce SlackLillie NowellLeonora RichardsonBob EngilesJoe GoodwinLana HaugCarleen Genna-StoltzfusCarolyn PokresCindy HoganBarbara Harris-Para

MARK YOUR CALENDARS

The 8th Annual ARA Awards Ceremony hasbeen rescheduled for

October 17 at 10 a.m. in the USDAJefferson Auditorium.

WJHTC INTERCOM