Aon Risk Management

Aon Risk Management (Pty) Ltd.

Risk. Reinsurance. Human Resources.

Project Risk Appraisals

Enterprise-wide Risk Management

Business Continuity

Management

Continous Risk Improvement / Engineering and Fire Risk

Surveys

Asset Valuations for Plant and Machinery,

Land and Building, Financial / Mergers and Acquisitions

and Insurance purposes

2014 GlobalService Day

We are a value based organisation with values such as Trust, Openness, Commitment, Teamwork, Integrity and Innovation. We apply these in every aspect of what we do, at all levels of the organisation, whether we are dealing with our Clients, Suppliers, Stakeholders and/or Colleagues.

Integrity is ARM’s core value and the guiding principle for how we approach our work, business relationships, decisions and actions. Here at ARM, we live this value by following our Code of Conduct, doing what we say we are going to do and by always conducting our business according to the highest ethical and legal standards. The ARM culture values creativity and the freedom to try new things. Creativity enables us to solve problems for clients that others cannot. The ARM culture values continuous learning from formal programs, our work, our clients, and each other. Above all, the ARM culture values the highest principles, morals and ethics. There's only one way to do business, the right way. At ARM, the right way means demonstrating the highest levels of integrity in a highly principled, moral, and ethical manner.

In addition our core values are: delivering distinctive client value, always maintaining a client focus, quality and professional independence. We recognise the unique needs of different clients and bring together top professionals specialising in process and industry. Actively listening to our clients and working with them in partnership enables us to develop solutions that work seamlessly with their business. This approach has helped us uncover risks and discover opportunities to make client’s businesses more successful, now and into the future.

Through our new tagline, Empower Results, we strive to push past limits towards new possibilities and unseen opportunities. It is solving real challenges that affect real people. In and out of the office we at ARM dedicate numerous hours to help communities rebuild, grow and prosper. Our success is more heart-warming when it is shared. Empowering economic and human possibility underscores Aon’s and ARM’s long-standing commitment to global citizenship.

Aon Risk Management

Aon Risk Managementi (Pty) Ltd. (ARM), is a corporate risk management consulting firm in Botswana, offering valuation and risk management consultancy services. Its sister company, Aon Botswana (Pty) Ltd, is the largest provider of risk consultancy and insurance broking services in Botswana. Together, we are part of Aon plc, the leading global provider of risk management and human resources solutions with more than 72,000 colleagues worldwide across 600 offices, in over 120 countries. We unite to provide you with distinctive client value via innovative and effective risk management and workforce productivity solutions.

In 2003, ARM was set up as an IFSC (International Financial Services Centre) company to serve as a regional and international resource to various business sectors, specialising in offering asset valuation and risk management services. As such, its consultants provide risk advice, assurance and consulting services to existing and prospective clients throughout the region. These services include, but are not limited to: Asset Valuations, Enterprise Risk Management, Underwriting Surveys, Project Risk Management, Contract Risk Management, Programme Risk Assessments, Fire Risk Surveys, Issue Based Risk Assessments, Project Risk Appraisals, Risk Management Training, and Business Continuity Plans / Disaster Recovery Plans.

Our Vision and Mission is to offer high quality risk control and valuation consulting which directly impacts positively on meeting international standards as well as on the insurability of our clients. Spin offs of our services which are often more tangible to our clients are that our services help to protect life (safety), equipment/plant (material damage), give a professional asset value and the bottom line (productivity). We listen harder to our clients so that our services compliment in-house resources and provide assurance to senior management. ARM offers a very high level of practical experience, know-how, contacts, and confidentiality. Clients must know that working with ARM is a more professional, less risky way of reducing their total cost of risk and managing their assets.

ARM is dedicated to empowering economic and human possibility, not only through our service to clients, but also through our firm-wide commitment to strengthen the communities where we operate. Every year ARM holds an annual Global Service Day to empower people and strengthen communities at risk. Our corporate citizenship means going the extra step and contributing to society beyond what you do in your everyday course of business and the ARM’s Global Service Day is the embodiment of that philosophy.”

Company Ownership

ARM is wholly owned by Aon Holdings Botswana (Pty) Ltd. Aon Holdings Botswana is owned by Aon Holdings Bv, based in Netherlands, which in turn is owned by Aon Plc, based in London, United Kingdom.

Aon Holdings Botswana owns both Aon Botswana and (Aon) ARM and has both local and international shareholding.

Aon has been operating in Botswana since 1975, and until 2001 was known as Associated Insurance Brokers (AIB). ARM services were offered under Aon until a decision was made in 2002 to create a new company to offer the Risk Management services to Pan Africa. In 2003 ARM was formed and became a Founding member of IFSC.

Aon Holdings BV

Aon Holdings Botswana

Aon Botswana

Employee Share Ownership

Plan Trust

Synopsis

100%

Aon Risk Management

100%

93.88%

1.4%

4.72%

Aon Plc

Pink Morning -Cancer

Association of Botswana & Aon

Aon Global Service Day-

Mochudi Resource

Centre for the Blind Project

Aon Global Service Day-

Leboshoshale project

Aon Family Fun Day-

Kids from Sojwe

Suite of Services

Our service includes but is not limited to the following:

1. Continous Risk Improvement (CRI) / Engineering and Fire Risk Surveys

Our risk engineers undertake annual as well as adhoc assessments of processes and plants to identify a wide spectrum of risks, pre-and post-loss property solutions (including identification of machinery breakdown related risks). Together with in-house resources, develop risk improvement plans which are jointly monitored until the risk has been eliminated or sufficiently mitigated. Clients are encouraged to incorporate such risk improvement recommendations into their Maintenance Planning Programmes.

2.Asset Valuations for Plant and Machinery, Land and Building, Financial / Mergers and Acquisitions (IFRS16) and Insurance purposes

Our engineer’s un-parallel and multi-skills have enabled ARM to successfully diversify into the asset valuation arena. Many clients (locally and internationally) have and continue to benefit from this service whose primary purpose is to ensure that clients have adequate and accurate values a pre-requisite to change of ownership / shareholding, mergers and acquisitions as well as for

insurance purposes i.e. to avoid being penalised (during a loss) for under-insurance or pay unnecessarily high premiums for over-insurance.

3. Project Risk Appraisals –

It is by far more cost effective to engineer out potential risks before (at conceptual phase) and during (project life-cycle) than to retro-fit (post construction). Our risk engineers have the requisite project management skills to work with the client’s team to identify and engineer out potential risks.

4. Enterprise-wide Risk Management (EWRM) -

We aim to ensure that clients get maximum value from risk management by way of turning risk into opportunity as well as making decisions that support overall corporate strategy. That can only be achieved through a holistic Enterprise Wide Risk Management (ERM) process where risks (strategic, operational, financial, legal and compliance, safety, health, environmental or ‘SHE’ and reputational) are continuously identified, linked to core processes and business objectives, communicated from the bottom to top management and vice versa.

5. Business Continuity Management (BCM) –

A3 - in -1 solution that includes the development of Emergency / Crisis Management Plans (EP), Disaster Recovery Plans (DRP) and Business Continuity Plans (BCP) collectively referred to as Business Continuity Management (BCM). The BCM, which is a collection of strategies, policies, systems, processes and programs, is designed to assist an entity respond and most importantly, recover as quickly as practicably possible from a disruptive event.

NB: The resilience, derived from a BCM, is the capability that assists in preventing, preparing for, responding to, managing and recovering from the adverse impacts of an unwanted event.

Continous Risk Improvement /

Engineering and Fire Risk Surveys

Asset Valuations for Plant and Machinery,

Land and Building, Financial / Mergers and Acquisitions and Insurance

purposes

Business Continuity

Management

Project Risk Appraisals

Enterprise-wide Risk Management

Aon Hewitt

Aon Hewitt (long-term insurance division) is divided in to four distinct divisions:

• Pension Administration & Consulting• Group Risk Benefits• Financials Advisory Services• Bancassurance.

This division is closely supported by our Fund Accounting unit as we have over 150 distinct Occupational Pension Funds and institutional Group Risk Schemes and we are still growing.

Our services include but are not limited to the following:

• Pension Consulting & Administration• Group Life Assurance• Occupational Disability Benefit• Permanent Health Insurance• Group Funeral Scheme• Dread Disease benefit• Interns and Temporary Workers Covers• Health Care Services• Individual & Joint Life Cover• Critical Illness & Disability Cover• International Medical Insurance• Income Protection• Education Planning for Children• General Wealth Management• Credit Life Cover• Retrenchment Cover• Mortgage Protection• Pension Consulting & Administration• Group Life Assurance• Occupational Disability Benefit• Permanent Health Insurance• Group Funeral Scheme• Dread Disease benefit• Interns and Temporary Workers Covers• Health Care Services• Individual & Joint Life Cover

Aon Botswana (Pty) Ltd.Aon Botswana has two main divisions- Aon Risk Solutions and Aon Hewitt.

Aon Risk SolutionsOur Aon Risk Solutions (short-term insurance division) is structured into units.

• Mining, Energy & Construction• Corporate and Parastatal • Public Sector• Affinity• Personal Lines• Staff Schemes

Each unit deals with small, medium or large enterprises ensuring that the attention each client receives is built around their own individual needs.

Our client relationships are built through providing superior service and delivering practical and innovative solutions.

Our services include but are not limited to the following:

• Assets All Risk Programmes• Fire & Allied Perils• Business Interruption• Public Liability• Professional Indemnity• Crime Classes• Worker’s Compensation• Group Personal Accident• Construction and Erection All Risks• Construction and Performance Bonds• Aviation Hull, Liability, and Personal Accident• Marine and Goods in Transit• Motor Fleets• Staff Motor Schemes• Livestock• Crops• Tourism• Political Risks• Cyber Risks• Directors & Officers Liability• Medical Malpractice• Bonds

Our Personal Lines division deals with individuals, offering the following:

• Homeowners and Householders policies• All Risks cover• Private Motor vehicles• Marine (speedboats, etc)• Travel Insurance• Personal Accident

Risk. Reinsurance. Human Resources.

• Critical Illness & Disability Cover• International Medical Insurance• Income Protection• Education Planning for Children• General Wealth Management• Credit Life Cover• Retrenchment Cover• Mortgage Protection

Contacts

For your insurance and risk management needs, send us an email to enquiries@aon.co.bw. More information on Aon Risk Management can be found on www.aon.co.bw.

Gaborone | Aon House | Plot 50368Gaborone Business Park | ShowgroundsP. O. Box 624 | Gaborone | Botswanat +267 3617300 | f +267 3914608

Francistown | FNB House | Plot 327534/52nd Floor East Wing | Blue Jacket StreetP.O.Box 241 | Francistown | Botswanat +267 2412191 | f +267 2413291