ANPI VIP Hosted Unified Communications
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Transcript of ANPI VIP Hosted Unified Communications
ANPI VIPHosted Unified Communications
2014
Company Overview
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Company Snapshot
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Our Mission
Become the nation’s leading provider of cloud-based unified communications and application solutions to small and medium-sized businesses as well as small to medium-sized communications providers
Our Solutions
Hosted Unified Communications with:• Unified Messaging
• Instant Messaging and Presence
• Audio, Web and Video Collaboration
• Mobility with Fixed Mobile Convergence
• Hosted Fax and Call Recording
Long Distance, Tandem and SS7 solutions for carriers
Our Resources
≈ 135 employees
Operations in Springfield, Illinois; Frisco, Texas; Santa Clara, California and Chennai, India
National footprint with switching centers in New York, Atlanta, Chicago, Dallas, Las Vegas and Los Angeles
Established 1996
18+ years experience as a service provider to telephone companies, wireless service providers and carriers nationwide
~$123 million revenue
Serves roughly 800 carriers andindependent RLECs
Transports billions of minutes on a private nationwide IP network
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Dave Lewis, CEO
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18 years ago, Dave Lewis was a partner in the telecommunications firm GVNW. With the passing of the Telecommunications Act of 1996, Dave’s rural-based ILEC customers were finally able to sell long distance services. The challenge, though, was to buy LD at a price low enough to be competitive.
To overcome this hurdle, Dave came up with a simple idea. If the ILECs would work together, they could create enough scale to buy LD at a better wholesale rate — and ANPI was born.
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Executive Team Profile
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Dave LewisChief Executive OfficerNearly 30 years’ experience in the telecommunications
industry. As the conceptual founder of ANPI, LLC, developed the business plan and directed all aspects of its operations and strategic focus from inception, including all critical aspects of the organization’s transformation from a switchless reseller to a facilities-based provider of integrated communications solutions.
David ByrdChief Marketing Officer
25+ years in technology industry, EVP/CMO of Broadvox, VP positions with Telcordia and HP
Ram NarayanaswamyChief Information and Technology Officer
25+ years in software, technology, system automation and product development. CTO of 8x8, Bluelight.com, Nextance and Sun Microsystems
Joe O’HaraChief Financial Officer
13 years in industry. MBA in finance, CPA/ABV. Direct oversight of building and operating ANPI’s corporate finance and regulatory operations
Randy LemmoChief Operations Officer
22 years in industry — pricing, customer support, network, routing and carrier relations. Wholesale P/L. COO ANI, VP of Operations positions with NOS and ILD Telecom
Mike CromwellChief Sales Officer
20+ years in industry — VP oversight experience in sales, operations and marketing. SVP XO Communications, Regional VP and other sales management positions at Global Crossing.
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Our Investment in Hosted UC
The Hosted UC business is such a great opportunity — for ANPI and our partners — we invested the dollars, resources and time necessary to do things right. Since 2012, ANPI has:
• Invested $8–10 million
• Hired dozens of best-in-field professionals, from developers to marketers to customer experience experts
• Partnered with best-in-class software and systems companies, including BroadSoft, Sonus and Polycom
• Created the ANPI Innovation Center in the Silicon Valley complemented by a development hub in Chennai, India
• Strengthened our nationwide IP network and installed geographically redundant BroadWorks implementations for both robustness and capacity
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
The Investment Has Already Paid Off
Almost two years of dedicated effort has resulted in a product, feature set and support system of which we can all be proud.
• Full-featured, fully integrated Hosted UC solution
• The only purpose-built platform for carriers
• A more robust platform to handle almost any issues
• Higher availability
• Better quality
• Improved OSS/BSS
• Widget-based Customer Administration and Partner Portals
• Auto Provisioning
• Industry leading support across the board
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Business Communications Today
• Multiple communication modalities
• Different interfaces and technologies
• Lack of integration
• Often heavy end-user CAPEX, inevitable technological obsolescence
Environment: Chaotic, Cost-conscious, Fragmented and Demanding
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Hosted UC Business Drivers
Eliminate/Reduce Capital Expenditures
• Redirect capital to other business considerations
• Improve ROI and TCO
Avoid Technology Obsolescence
• Remain current with regard to features and services
• Reduce time to implement, train and activate new services
• Staff expertise is allocated to business-centric applications
Attain Business Continuity
• Replace the PBX, which is a single point of failure
• Access the cloud from any location over a carrier-grade network
• Support mobile workers, home workers and remote offices
Improve Productivity and
Mobility
• Unified Messaging
• Mobility tools and applications
• Audio/Web/Video Collaboration
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Future-Proof Processes, Services and Applications
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Unified Communications
Integrated CommunicationsVoice, data and Internet
Voicemail, email and messaging
Video and desktop sharing
Audio, web and video conferencing
Hosted Fax and Fax Line support
Call Recording
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Business ConvergenceNetworks and systems
Software and applications
Processes
Real-TimePresence, VoIP and IM
CollaborationTeam spaces, share files and desktops
Centralized Control and Management
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
ANPI VIPHosted Unified Communications Solution
Hosted IP PBX
Unified Messaging
Integrated Mobility
Purpose Built OSS/BSS
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Collaborate.Innovate. Deliver.
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
ANPI VIP
ANPI VIP Seat OptionsKey Features
• Complete PBX Feature Set
• Auto Attendant; Music on Hold; Hunt Groups
• Call Recording and Storage
• Unlimited Local and Long Distance Calling Options
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VIPremier
VIProfessional
VIPrecision
VIPrimer
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Unified Communications
Unified Messaging • Voice to eMail
• Fax to eMail
Presence and Instant Messaging
Collaboration • Audio Conferencing• Web Meeting• Video Conferencing• Desktop Sharing
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Collaboration
• Instant Messaging (Chat)
• Presence
• Desktop Sharing
• Call Handling from the embedded softphone client
• Web Collaboration
• Unique bridge number and moderator controls
• Scheduling
• Outlook Calendar Integration
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Integrated Mobility
Available on PCs, Macs, iPhone, iPad and Android
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Connect across LTE, 3G, Wi-Fi and Mi-Fi networks
Anytime, Anywhere, Any Device
Use Case Demonstrations
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http://www.anpi.com/wp-content/uploads/videos/vip-device-demo/output.mp4
Portal Demo
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http://www.anpi.com/carrier-portal-overview/
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Customer Administration Portal
Intuitive Navigation using widget Technology
Personalized User Experience
Dashboard Centric
Real Time Updates
Mobile Access
FAQ/Documentation
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
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Sales Order Portal
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
ANPI TCO vs. Avaya, Cisco and ShoreTel25 Users for 1, 3 and 5 Years
Year 1 Year 3 Year 5$0
$20,000
$40,000
$60,000
$80,000
$100,000
ANPIAvayaCiscoShoreTel
Tota
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Notes: 1. Avaya, Cisco and ShoreTel were quoted by authorized VARs to match ANPI VIP features. 2. TCO calculations include servers, licenses, phones, installation, training, support, power consumption and maintenance.
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Premier Partner Program
Financial Incentives• Generous commissions paid monthly • SPIFFs with every sale increasing with
the customer commitment• Quarterly awards• Best-of-Year Award
Support• Experienced and dedicated channel
manager support• Certified sales and network engineers to provide
assistance with solution development and design, quoting, installation and sales support
• Outstanding customer service with multiple levels of support and escalation
• Post sales Account Managers and Customer Care
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Premier Partner Program
Tools• Online quoting tool to qualify opportunities• Generate and customer proposals• Agent Portal• Customer Administration Portal
Marketing• Digital Marketing consultation• Lead generation and management• Sales activity tracking• Marketing collateral• Market Development Funding • Co-marketing campaigns
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Premier Partner Program
Online Training• Self-service courses• Video instruction• How-to guides• Product webinars• APP webinars
Regional Training• Lunch ‘N Learn• Video conferences• Onsite training by regional channel managers
Sales Training• Value proposition delivery• Sales process management• Sales enablement• Closing techniques
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Program Differentiators
Work with a company that has: • 18 years of telecommunications experience, profitability
and a market leader among rural ILECs
• Nationwide private IP network built to support carrier customers — fully redundant, geographically-dispersed and supported by a 24x7 Network Operations Center
• Online quoting, prospecting, ordering, customer and commission management portal for agents
• Innovative technology to support automated flow through provisioning and simplified delivery process
• Customer Administrative Portal that can be personalized for every user
• Training videos, how-to guides, marketing collateral, white papers, qualifying tools and much more…
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
ANPI Premier Partner Program 360o
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