Another Day’s worth of MIS “Terms”

CPUMemory (RAM, Disk)FileDatabaseDatabase Management SystemIntegrated Database (vs. non integrated)Data WarehouseExtraction, Translation, CleaningData MartData Access ToolsData CubeMulti-Dimensional Data CubesInfrastructure (hardware, software, data)Operating System Application SystemERP System (Enterprise System)

Central Processing Unit

Memory (RAM)

Operating System*

Other Utilities Database Management Syst Telecomms

Application Programs (Currently Running) Data (Being Used in Currently Running Programs)

Communications Controllers

Application Programs Payroll Order Entry Inventory MgmtData Customer Data

Inventory Data, Etc.

Printers

B

U

S

Input (keyboard, etc.)

Exec

Support

Decision Support

Telecomms HW/SW

Operating Systems/DBMS, etc.

Computer Hardware

Data Inventory

Transaction Processing

ITInfrastructure

(common use)

IT(Application)Infrastructure

Data Forecast Demand Machine capacities Bill of Materials Routings

Data Bill of Materials Product/Part Inventories Vendors Economic Order Quants

Data Prospects Quotes Sales Forecasts

Data Customers Products/Configurations Employee Data

Data Bill of Materials Machine Usage Labor Charges Cost Allocations

Supply Chain Management Application Systems and Data

Sales Force AutomationApplication Programs Order Entry

Application Programs Materials ManagementApplication Programs

Production SchedulingApplication Programs

Cost AccountingApplication Programs

Application Program Payroll Data Employee Data Time Clock Data

LA Division Systems and Data

Application Program Order Entry

Data Order Data Customer Data Employee Data

Application Program ESOP Tracking

Data Employee ESOP Data Employee History

Application Program Cost Accounting

Data Bill of Materials Machine Costs Employee Costs Production Stats

Application Program Production Scheduling

Data Bill of Materials Machine Capacities Employee Data Order Data

Application Program Payroll Data Employee Data Time Clock Data

San Jose Division Systems and Data

Application Program Order Entry Data Order Data Customer Data Employee Data

Application Program ESOP Tracking

Data Employee ESOP Data Employee History

Application Program Production Scheduling

Data Bill of Materials Machine Capacities Employee Data Order Data

Application Program Cost Accounting

Data Bill of Materials Machine Costs Employee Costs Production Stats

Application Programs Payroll Order Entry Inventory Mgmt ESOP Accounts Payable Production Scheduling

Data Customer Data Inventory Data, Order Data Employee Data Accounting Data

If the whole organization used a single integrated database

for all its data.

Application Program Payroll Data Employee Data Time Clock Data

Application Program Order Entry Data Order Data Customer Data Employee Data

Application Program ESOP Tracking

Data Employee ESOP Data Employee History

Application Program Cost Accounting

Data Bill of Materials Machine Costs Employee Costs

Application Program Production Scheduling

Data Bill of Materials Machine Capacities Employee Data Order Data

Data Order Data Customer Data Employee Data Product Data

Extract Translate and Clean

Data Access ToolsData Warehouse

 Figure 3: The VISION Data Warehouse Architecture

Source SystemsSource SystemsConsumer LoansDemand DepositCommercial LoansTrustInvestmentsMortgage LoansTrans. Files (ATM, Voice Response Unit, Call Center)Customer Info SystemCredit DeskTeller AutomationPC BankingTime DepositsEmployee FileCorporate LeasesSelect RewardsAnnuitiesBrokerage

26 Applications/100 files

VISION

•Client Profitability•Product Profitability•D&B Information•Transaction Detail•Retention Tracking•Cross-Sale Information•Credit Reports•Householding

GeneralLedger

InformationInformationDeliveryDelivery

ProfitabilityAnalysis &

Reporting (PAR)

Commercial Call System

Relationship Work Station

Performance Measurements

Contact Management

Campaign Management

ExternalSources:

MCIF - Harte-HanksStudent Loans - Sallie Mae

Dun & BradstreetCredit Cards - FDR

Data Customers/Prospects Orders/Quotes Product/Part Inventories Bill of Materials / Routings Machine capacities Production Schedules Vendors Economic Order Quants, Etc.

ERP Supply Chain Management

Sales Force AutomationApplication Programs

Order EntryApplication Programs

Materials ManagementApplication Programs

Production SchedulingApplication Programs

Cost AccountingApplication Programs