ANNUAL REPORT · recession. In 2016, the poverty rate for children dropped to 18% from 19.7%, but...
Transcript of ANNUAL REPORT · recession. In 2016, the poverty rate for children dropped to 18% from 19.7%, but...
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ANNUAL REPORT2016 - 2017
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CONTENTS
Who We Are •StateofChildhoodPoverty •OurMission
Service Accomplishments •Transparency&Efficiency •EmployeeVolunteerProgram •RUNINSPIRED10K •WebsiteRedesign
Partners Spotlight •Firefighters •Rotary •Foundation •Corporate
Impact & Financials •2016FinancialHighlights •2017FinancialHighlights •Impact •MajorContributions
BoardMembers&Officers
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WHO WE ARE
State of Childhood Poverty
KeyindicatorsoverthepastyearwouldsuggesttheUnitedStates’economyisimproving.Unemploymentisbelow5%.RealGDPishigherduringthefirsthalfof2017over2016.TheS&P500hasgrownsteadilyoverthelast18months.
ButthelatestCensusdatashowspovertyinAmerica,particularlyforchildren,isanongoingissuethathasshownonlyslightimprovement.Theaverageincomeofpeopleinthelowest20percentofhouseholdsremainslowerthanitwasbeforetherecession.In2016,thepovertyrateforchildrendroppedto18%from19.7%,butstillleavesover13millionchildrenstrugglingtosurviveeachandeverydayacrossourcountry.Forafamilyoffour,youraverageyearlyhouseholdincomeforthoseinpovertyislessthat$25,000.
Whilethecountryshowssignsofeconomicgrowth,nearlyoneinfivechildrenarestillbeingleftbehind.Forchildrenthatstrugglewithdailyessentialslikefood,shelterandclothing,OperationWarmmaintainsitsfocusonprovidingwarmth,hopeandhappinessforchildrenwhoneeditthemost.
OperationWarm’swarm,colorful,brandnewwintercoatshelptoincreaseself-esteem,peeracceptance,schoolattendance,andoverallwellness.Supportinalloftheseareasgiveschildrenlivinginpovertyagreaterchancetobehappyandsuccessfulinlife.
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WHO WE ARE
Our Mission
OperationWarmisanonprofitorganizationthatprovidesbrandnewwintercoatstochildreninneed.Weapplaudcoatdriveprogramsthatgiveusedwintercoatstochildren,butabrandnewwintercoatgoesbeyondphysicalnecessity.Webelieveanewwintercoatcanbemorethanacoat.Webelieveitcantellachild,“You’reworthit,”andhelptobuildself-esteemthroughprideinownership.Webelieveitcaninspirehappinessandwarmthwithinachildwhilealsoincreasingpeeracceptancebothinsideschoolandoutsidewhileatplay.
Supportinalloftheseareasgiveschildrenlivinginpovertyagreaterchancetobehappyandsuccessfulinlife.
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SERVICE ACCOMPLISHMENTS
Transparency&Efficiency
OperationWarmfunctionsasahighlyefficientnonprofitorganization.In2016-2017,over 95% of our fundingwentdirectlytoourcoatprograms.Inorderforustoaccomplishthis,werelyheavilyonourprogrampartners,whoactasanextensionofourmission.
Overthe2016-17coatseason,wepartneredwithover800organizationsacrossthecountry,whoareessentialinstretchingeverydollarthatisdonatedtousandourcoatprograms.
Ourpartnerscomefromavarietyofbackgrounds-fromcommunityserviceandmunicipalclubs,tolocalbusinessesandgovernmentorganizations.Theyallworkdiligentlytoidentifychildreninneed,fundraise,visitschoolsandyouthorganizations,andgiveoutourcolorfulnewcoats.Thispastyear,wehadactivepartnersinall50statesandWashingtonD.C.andhelpedhundredsofthousandsofchildren.
Andbecauseofourtransparencyinreportingandfocusonefficiency,wewereoneofthefirsttobeawardedthePlatinumSealofTransparencyfromGuideStar©,theworld’slargestsourceofinformationonnonprofitorganizations.
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SERVICE ACCOMPLISHMENTS
Employee Volunteer Program
Duringthefallof2016,OperationWarmlaunchedanewsolutiontohelpincreaseourengagementandfundingopportunitieswithourcorporatepartners–employeevolunteerprogram.
Ouremployeevolunteerprogramisafull-service,turn-keyeventthatgivesupto50volunteersfromanorganizationahalf-dayexperienceprovidingnewcoatstochildreninneed.OperationWarmstaffmembersruntheeventfromtoptobottom,completewithbeneficiaryplanning,coatdelivery,eventset-up,andvolunteercoordination.
Volunteershelppreparetheschoolgym/cafeteriaforthecoatgivingevent,unpackandorganizecoats,helpchildrenselectacoat,organizephotographyopportunities,eventclean-up,andhelpcontributetoageneralatmosphereofpositivityandenthusiasm.
Forthecorporatepartner,thevalueisfive-fold: •HR Value–employeevolunteerprogramsimprove employeerecruitment,engagementandretention. •Reputation–PRandmarketingoftheeventimproves brandreputation,aidingbusinessesintheircorporate socialresponsibility. •Culture–coatgivingeventsareapositiveexperienceto addtoyourcorporateculture. •Ease–programsarecustom-builtforeacheventaround abusiness’sscheduleandlocation. •Expertise–OperationWarmprovidesafull-service employeevolunteerprogrambuilton18yearsof experience.
FirstyearparticipantsoftheprogramincludedFedEx,HollisterCo.,IGSEnergy,Lazard,andTwitter.
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SERVICE ACCOMPLISHMENTS
RUN INSPIRED 10K at Winterthur
OperationWarmfounderandCEO,DickSanford,hasoneamazinggrandson.NikToochekistheyoungestpersontocompletemarathonsonallsevencontinents,allinthenameofsupportingvariouscharities(includingOperationWarm).
ThisamazingfeatinspiredDickandtheteamatOperationWarmtocreatetheirowncharityrace–RUNINSPIRED10K.
RUNINSPIRED10Klaunchedinthefallof2016,takingplacewithinthebeautifulgroundsofWinterthurMuseum,GardensandLibraryinWinterthur,DE.Thecoursewaslaidoutamongstthe1,000acrepreserveandfeaturedapost-racefinisher’spartywithlivemusic,foodtrucks,familyactivitiesandabeergarden.Mostimportantly,aportionofeachregistrationfeeprovidedanewOperationWarmcoatforachildinneed.
Theinauguralracewasahugesuccesswithover1,600participants,makingitthefourthlargestroadraceinDelaware!Mostimportantly,1,600newcoatsfoundhomesinthehandsofchildreninneedthroughouttheDelawareValley.
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SERVICE ACCOMPLISHMENTS
Website Redesign
Thedigitalworldisincreasinglyintersectingwiththerealworldatadizzyingpace.OperationWarm’swebsitewasinneedofrenovation,sooverthecourseof2016wefocusedoureffortsonmakingiteasierthaneverforoursupportersandpartnerstoengagewithusonline:
• UpdatedWebsite–OperationWarmlauncheda completelyredesignedwebsiteinAugustof2016. Thenewplatformhasaneasy-to-usenavigationanduser experience,iscompletelydeviceresponsive,allowsus toeasilycommunicateourimpactandprovidesroomfor futureexpansionandgrowth.
• NewDonationPlatform–integratedintoourupdated websiteisanewdonationplatformcourtesyofClassy.org. TheClassyplatformallowsfornotonlythecreationof donationpages,butpeer-to-peerfundraisingandevents ticketingpagesaswell.Likethewebsite,theplatformisfully deviceresponsiveandallowsforeasierintegrationofvideo andsocialmediasharing.
• OnlineRevenueGrowth–aftermonthsofwork,the newadditionspaidoff.OperationWarmanditsfundraising partners’onlinerevenueincreasednearly60%overthe previousseason.
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PARTNER SPOTLIGHT
PittsburghFirefighter,Local#1
In2012,theInternationalAssociationofFirefighters(IAFF)heldtheirGeneralConventioninPhiladelphia.AresolutionwasunanimouslypassedtopartnerwithOperationWarmtoallowFirefighterLocalsacrossthecountrytheabilitytopartnerwithOperationWarmtoprovidenewcoatstochildreninneedintheircommunities.ThePittsburghFirefighters,Local#1wereoneofthefirsttoanswerthecall,joiningOperationWarmin2012.Sincethen,they’vegoneaboveandbeyondtohelpchildreninneedthroughoutPittsburgh.
It’squiteremarkableconsidering...
•PittsburghFirefighters,Local#1wasthesecondprogramtojoin FFOWin2012(behindFairfaxCounty)
•10,500childrenservedsince2012
•FundraisingEvents:NightattheRaces–pre-recordedhorserace betting,silentauction,etc.heldattheFirefightersunionhall.
•CorporateSponsors: -MSA$15,000 -Google$11,000 -PittsburghPenguinsFoundation$10,000 -HeinzFoundation$8,000 -ScaifeFoundation$8,000 -HeinzEndowments$5,000 -PNC$5,000
•Maincoatgivingeventisheldattheunionhallwhichisinavery roughPittsburghneighborhood.Theyinviteallofthechildren fromtheneighborhoodtocomeandgetcoats.Additionalcoats aredistributedtolocalschools.
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PARTNER SPOTLIGHT
Rotary District 6000
Sinceitsfoundation,OperationWarmhasworkedcloselywithRotariansacrossthecountry.Theirmottotoput“ServiceAboveSelf”ties-indirectlywithOperationWarm’smission. Overthepast4years,RotaryDistrict6000haspartneredwithOperationWarmtoprovidehappinessandwarmthtochildrenacrossIowa.Theircoatprogramisacombinedeffortofover25Rotaryclubs,schooldistricts,nonprofitsandKiwanisclubs. Eachyear,theyfundraiseover$60,000towardsthegiftofbrandnewcoats.Todate,they’veprovidedmorethan20,000OperationWarmcoatstochildreninneed.
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PARTNER SPOTLIGHT
Weinberg Foundation
TheBaltimorebasedHarryandJeanetteWeinbergFoundationhaspartneredwithOperationWarmsince2010.OneofthelargestprivatecharitablefoundationsintheUnitedStates,theirsolepurposeisassistinglow-incomeandvulnerableindividualsandfamilies.Eachyear,theirsupportprovidesbrandnewwintercoatstohomelesssheltersinBaltimoreandincorporatesOperationWarmintothe“wraparound”supporttheyprovidetoBaltimoreCitySchoolsstudentsthroughtheiraward-winningBaltimoreLibraryProject.
ThroughtheLibraryProject,thegiftofanewwintercoatinspireshopeandempowerschildrentoattendschoolregularly,whileimprovingtheirself-esteem.WithbrandnewlibrariesbeingretrofittedbytheWeinbergFoundation,itisawonderfulopportunitytoassurestudentsreceivethisbasicneed,whichwillhelpthemfeelprideinthemselvesandtheirschools,andensuretheyarepoisedforacademicsuccess.Todate,OperationWarmandtheWeinbergFoundationhavebroughthappinessandwarmthwiththegiftofanewcoattoover9,000WeinbergLibrarySchoolstudents.
“Itisatremendoushelptoourorganizationthatweareabletoprovidefamilieswithcoatsfortheirchildren.OperationWarmprovidesabasicneedthateverychildisentitledtohave,butoftendoesn’t.Thankyouforcontinuingyouramazingservicetothoselessfortunate.”- Baltimore Outreach Services
“Thechildrenweresogratefulforreceivingacoatandforthecaringconversationsfromthevolunteers.ThechildreninthelowergradesweartheircoatsALLDAYlong!!!Theydonotwanttotakethemoff.”- Morrell Park Elementary Middle School
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PARTNER SPOTLIGHT
HollisterCo.“Let’sGiveBackTogether”
The“GiveBackTogether”campaigncametolifeinFall2016.HollisterandOperationWarmpartneredforthesecondyeartoengageconsumersandemployeesinacampaigntosharetheholidayspiritandprovidechildreninneedaroundthecountryabrandnewwintercoat.InHollisterstoresaroundthecountryconsumerswereinvitedtoparticipateintheBuyOneGiveOnecoatcampaignorroundupattheregister.InthedigitalspaceHollistercreatedaspecialcampaignfilteronSnapchat.And,aroundthecountryHollisteremployeeswereinvitedtovolunteertodistributethecoatsat5regionalgivingevents.Employeesdeliveredmorethanacoattoeverychildatthefiveschools;witheachcoattheydeliveredaboostinself-esteem,asenseofcommunity,warmth,hopeandjoy.
The“Let’sGiveBackTogether”campaignwastremendouslysuccessfulinfundsraised,numberofcoatsdonated,consumerengagement,andincreasedawarenessofthepartnershipandOperationWarm’smission.
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IMPACT & FINANCIALS
2016 Financial Highlights
2017 Financial Highlights
Impact
2.3 million coats given since 1998
95%Program Efficiency
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IMPACT & FINANCIALS
Major Contributions
Gifts of $50,000 or MoreAbercrombie&FitchAutoDealersCARingforKidsFoundationMr.andMrs.AnsonBeardCarnivalFoundationCoatsforKidsClevelandCradlestoCrayons-BostonDetroitandGrossePointeRotaryClubsFedExCorporationFirstBookMilwaukeeProfessionalFirefightersOhioGovernor’sOfficeofFaithBasedandCommunityInitiativesPat’sCoatsforKidsPennsylvaniaDepartmentofPublicWelfareSalvationArmy-TwinCitiesTheCrownFamilyTheDavenportFamilyFoundationWellsFargo
Gifts of $25,000 or MoreChicagoCommunityTrustChicagoHousingAuthorityChildrenFirstFundCruiseIndustryCharitableFoundationInc.EQTFoundationFairfaxCountyProfessionalFirefighters&ParamedicsGoodSamaritanInc.IGSEnergyLincolnProfessionalFirefightersManchesterNHFirefightersMinneapolisFirefightersMississippiBendAreaEducationAgencyMr.TerrenceMcGlinn&Mrs.BarbaraMcGlinnNewCharlotteChurchOperationNorthPole,Inc.PittsburghProfessionalFirefightersProfessionalFirefightersofEasternMissouriMr.andMrs.RichardD.SanfordTheGallagherFamilyFoundationTheHarryandJeanetteWeinbergFoundationThriventFinancialCharlotteWawa,Inc.YoungstownRotaryFoundation
Gifts of $10,000 or MoreAltriaGroup,Inc.Mr.andMrs.BasilL.AndersonAssistanceLeagueofSoutheasternMichiganBlueCrossBlueShieldofIllinoisBuncherFamilyFoundationColumbiaGasofMassachusettsCombinedFederalCampaignoftheNationalCapitalAreaComEdDominionFoundationDuquesneLight
ExelonGenerationGoogleGravitateDesignStudio,LLCHagerstownProfessionalFirefightersHarvestChurchKidz-N-CoatsHorizonServices,Inc.ImpactChurchLonestarIvoryEllaKeeneProfessionalFirefightersLakeForest/LakeBluffMorningRotaryClubLazardFrères&Co.LLCLittleRockProfessionalFirefightersLorainCountyCommunityActionAgencyMauerChevroletMr.TomMcCallMr.DanandEugeniaMezzalinguaMr.MichaelMoranMSANorthAmericaNashvilleProfessionalFirefightersOilCityProfessionalFirefightersPittsburghPenguinsFoundationPNCFoundationofErie,PAPolkBros.FoundationMr.GregoryPrattProfessionalFirefightersofMassachusettsPuyallupTribeofIndiansCharityTrustRentonRotaryRhinoMarkingandProtectionSystemsRichlandProfessionalFirefightersRockfordPublicSchoolsRotaryClubofBridgeportRotaryClubofMarshalltownRotaryClubofWinchesterVARotaryClubofWinnetkaNorthfieldRoundRockAreaServingCenterSalvationArmy-Greene&ChristianCountiesSanofiGenzymeScottSpinoFoundationSorensonLegacyFoundationSt.PaulFirefightersStaffordProfessionalFirefightersStephen&MaryBirchFoundation,Inc.TaylorMIRotaryClubTDCharitableFoundationTheDonaldB.andDorothyL.StablerFoundationTheJohnCrainKunkelFoundationTheLaffey-McHughFoundationTheMayor’sFundforPhiladelphiaTheNoraRobertsFamilyFoundationTheTaylorRotaryFoundationDAFTumwaterProfessionalFirefightersTwitterUniqueIndustries,Inc.VertexPharmaceuticalsIncorporatedWalgreensWorcesterEducationalDevelopmentFoundation,Inc.
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IMPACT & FINANCIALS
Major Contributions
Gifts of $5,000 or MoreAmazonAnchorageProfessionalFirefightersAveryBradley-LandmarkSportsBatesvilleBoardofRealtorsBerlinProfessionalFirefightersBoiseProfessionalFirefightersBryanProfessionalFirefightersCBREMinneapolisChambersFamilyFoundationChicagoTeachersUnionFoundationCities97ClackamasSunriseRotaryCoalitionfortheHomelessCoatsforKidsWyomingComcastCorporationCommunityHospitalAndersonConocoPhillipsAlaskaCorinaHigginsonTrustCrestleaFoundation,Inc.CVRAssociates,Inc.Mr.andMrs.JohnB.DohertyEarlyRisersKiwanisClubofWestBendEastonProfessionalFirefightersMr.D.TrowbridgeEllimanExelonGeneration-LimerickGeneratingStationF.I.S.H.Foundation,Inc.FogliaFamilyFoundationForgottenChildFund,Inc.FredB.andOpalS.WoosleyFoundationInc.G.C.MurphyCompanyFoundationGoodNewsMediaIncWLJNFuelFMGrandIslandProfessionalFirefightersGreatFallsProfessionalFirefightersHelpMeGrowHighmarkBlueCrossBlueShieldHudiburgAutoGroupJohnstownProfessionalFirefightersKalispellProfessionalFirefightersKentProfessionalFirefightersKeystoneCoatsforKidsKnoxvilleFirefightersAssociationLaconiaProfessionalFirefightersLaneProfessionalFirefightersLubbockProfessionalFirefightersM.B.&EdnaZaleFoundationMarquetteAssociates,Inc.McLeanBibleChurchMerrittProperties,LLCMinervaAreaCoatsForKids
MorganStanleyMountOliveCollegeMuckleshootIndianCasinoNanMcKay&Associates,Inc.NorthGreeceProfessionalFirefightersNorthwestChildren’sOutreachPeople’sUnitedCommunityFoundationPepperHamiltonLLPPierceCountyProfessionalFirefightersPocatelloProfessionalFirefightersPortlandFirefightersAssociationMs.ClaireReidRidgeRoadProfessionalFirefightersAssociationRotaryClubofBeavertonORRotaryClubofCentervilleOHRotaryClubofHamdenRotaryClubofKitchenerFoundationRotaryClubofNorwichCTRotaryClubofWaukeganSalvationArmyofLincolnSantaFundoftheGreaterLakesRegionScaifeFamilyFoundationSitInvestmentAssociates,Inc.Mr.WilliamSladekSouthKingCountyProfessionalFirefightersSouthportCongregationalChurchSt.MalachyPreciousBloodParishTeamDetroitTempleProfessionalFirefightersTheAllerganFoundationTheAnneL.&GeorgeH.ClappCharitable&EducationalTrustTheHarrMotorGroupTheJohnClarkeTrustTheLafonFoundationTheLindquist&VennumWinterClosetFoundationTheRichardC.MunroeFoundation,Inc.TheTJXFoundationTheXeroxFoundationTigardNoonRotaryClubORTripwireFundofTheOregonCommunityFoundationUniversalTelevision,LLCURSpecialMinistriesWaterlooDowntownRotaryWholeFoodsMarketWIBHRadioWilmingtonTrustCompanyMs.SueWilsonWoodfieldAreaChildren’sOrganizationWoodinvilleRotaryClub
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BOARD MEMBERS & OFFICERS
Meet Our Board of Directors
BarryAbelson
BasilAnderson
SusanBailey
WillieF.Bailey,Sr.
ScottA.Beaumont
MarthaACarr
JBDoherty
KristenHamer
WilliamIredale
WilsonKing
GregPratt
ClaireReid
GeoffRogers
RichardSanford
TaraToocheck
RandyHarward-AdvisoryCounsel
Mrs.J.Maxwell“Betty”Moran-EMERITUS
Board Member Spotlight
SusanBaileyisnotonlyournewestboardmember,sheisaprincipalandpracticeleaderforCorporateSolutionsConsultingbasedinDenver,CO.Ahighlyaccomplishedexecutivewith35yearsofbroad-basedgeneralmanagementexperienceintheglobalinformationtechnologyandcommunicationsindustries,Susanhasbuiltasolidreputationforconsistentlyincreasingtoplinerevenueandgrossmargins,developingandgrowingnewbusinesssegments,designinginnovativesales,marketingandservicesstrategies,redefiningbusinessprocessesandcontrollingexpenses.
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BOARD MEMBERS & OFFICERS
Richard D. Sanford - Founder & CEODickisalifelongentrepreneurandphilanthropist.HebeganhiscareeratArthurAndersonandwasVPofFinanceandExecutiveVicePresidentofCommodoreInternational.HewentontofoundIntelligentElectronics,whichgrewtoa$3.7billiondollarwholesaledistributorofmicro-productsandservices.In1998DickstartedTheSanfordFoundationtosupportdisadvantagedchildren.ThefirstcharterschoolinPennsylvaniawasanearlyproductandtodaythatschool,knownasTheChesterCountyFamilyAcademy,operatesinWestChester,PA.HehasservedontheBoardoftheBrandywineMuseumandConservancy.In1998DickfoundedOperationWarm.
Stephanie Cohen - CFOStephanieCohencurrentlyservesasChiefFinancialOfficer.Shebringsmorethan20yearsoffinance,operations,andconsultingexperiencewithafocusonbusinessdevelopment(mergers&acquisitions,publicofferings),processimprovement,andfinancialcontrolinbothpublicandprivatecompanies.SheservedasSVPandCFOofAllianceConsulting(acquiredbySafeguardScientifics);EVPandCFOofXLConnectSolutions(acquiredbyXerox,formerlyownedbyIntelligentElectronics);andinvariousexecutivecapacitiesatIntelligentElectronics.Ms.CohenhasaBSAccountancyfromtheUniversityofIllinois,Urbana-ChampaignandisaCPA,havingstartedhercareerwithKPMGPeatMarwick.
MeetOurOfficers