Annual Report - Ballarat Hospice Care Inc....4 Establishment of Ballarat Hospice Care Inc. 5 Report...

Annual2 0 1 4 - 2 0 1 5

Report

VisionTo offer our community a specialist palliative care service focused on end of life issues and care

Philosophy & Core Values We believe:

That the care of patients must acknowledge the whole person in their social context

That suffering, grief, loss and death are a part of life

We aim to relieve suffering by providing information relevant to patients and carers, which reflects their choices

That all patients and carers are entitled to open, honest communication, which respects choices and autonomy

That caring for ourselves and each other enables us to care for others

That bereavement support is an essential element in supporting people after significant loss

Mission Ballarat Hospice, using a skilled, interdisciplinary team approach, facilitates with compassion, the provision of home-based, holistic palliative care, to anyone facing end of life issues

Primary Objectives1. To provide specialist palliative care equitably and responsively within available resources

2. To promote palliative care values within the community

Loyalty Honesty

Kindness

Trust

RespectSkill

Willingness

OUR VALUES

4 Establishment of Ballarat Hospice Care Inc.

5 Report from the Chair and Executive Officer

8 Our Philosophy & Core Values

14 Primary Objectives

16 Governance

16 Committee of Management

18 Staff

19 Volunteers

20 Donations

22 Financials

Contents

A steering committee was formed in 1984 in response to the community lobbying for a home based palliative care service. Under the guidance of the Committee of Management with Allan Bath as Chair, Ballarat Hospice Care Inc. (Ballarat Hospice) was founded – incorporated in 1985 and we accepted our first patient on the 18th March 1987. We were supported by the Department of Health and Human Services and the community then and as we are now.

We continue to deliver specialist palliative care services within the Ballarat City, Hepburn Shire, North West of the Golden Plains Shire and the western part of the Moorabool Shire. Hospice offers holistic care to people with life threatening illness, and to their families and carers. We work closely with primary health services that service the local area and close to where patients reside. It is our responsibility to provide the best information to enable patients and their families to make the best decisions most appropriate for their care.

Establishment of Ballarat Hospice Care Inc.

Our particular strength is being able to offer a flexible interdisciplinary service to our community, without cost to the patient and the family, through specialist nursing care, psychosocial, spiritual, emotional and welfare services, the loan of equipment and grief and bereavement support.

Consistent positive feedback from people utilising our service, and the same coming from partner community organisation networks, encourages us to believe that we are continuing to provide a high quality, relevant and necessary service in our region.

The Annual Report will be presented for adoption at the 28th Annual General Meeting to be held on Monday 19 October 2015 at 7.30 pm in the Chapter House of the Ballarat Anglican Cathedral.

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Report from the Chair and Executive Officer

After Hours Steering Committee. L-R front Pete Marshall GRPCC, Karen Taylor quality & Risk Coordinator, Ballarat Hospice, Mel Mattinson, After Hours Service Development Officer, Ballarat Hospice. L-R back Gabrielle Kirby Manager Integrated AGED Care Hepburn Health Services, Margret Lockwood, Consumer Representative, Carita Clancy, EO Ballarat Hospice.

Paula Robinson, Ballarat Hospice & Tom Miller, St John of God, Ballarat.

Our 2012-2015 Strategic Plan kept us on track with our direction and it has given a solid foundation for 2015 – 2018. The Committee of Management has also been proactive in identifying the challenges and solutions in the context of future directions 2018 – 2030.

Review of the 2012 – 2015 Strategic Plan showed achievements in the areas of research with a publication in the RSA Journal, Renal Society of Australiasia, Integrating Renal and Palliative Care. Carer Education evaluations showed that the sessions increased preparedness and confidence in caring for their loved ones at home. This data also showed that carers’ education has a direct and positive impact for people being cared for and dying at home. Planning and anticipating patient care needs is also a component of supporting this choice. An audit undertaken through the After Hours project Phase 3 showed only 4.9% of patients who called to Ballarat Hospice afterhours number required emergency care. Research undertaken by Julie Fletcher PhD Candidate showed that all community palliative care staff practice at a spiritual level but there are different levels of skill. To enhance our spiritual / pastoral care component of our service Paula Robinson completed her Clinical Pastoral Education with clinical placement at St John of God Ballarat. We acknowledge Thomas Miller, Manager, Pastoral Services for supervising and supporting Paula.

The Chair and Executive Officer will present a joint report as this reflects our united approach to achieving our Strategic Goals. While we acknowledge our own strategic and operational responsibilities, together with the support of the Committee of Management, staff, volunteers and supporters, we can deliver on our Vision and Mission to provide specialist palliative care services to our community. Carita Clancy Executive Officer and Geoff Russell Chair

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We continue to work collaboratively through strengthening our relationships with our partner organisations. Hepburn Health Services and Ballarat Hospice, with support from the Grampians Regional Palliative Care Consortium, staged the play Four Funerals in One Day in Daylesford. This play helps promote palliative care. The play was well attended with great interaction from the audience participating in a question and answer panel following the production. We were invited by Palliative Care Victoria (PCV) to participate in the projects The Dreamers and the Two of Us. Patients, carers and volunteers were invited to share their stories. Each project, unique in its own way, is also a vehicle for promoting palliative care and conversations.

The Dreamers was produced by Pippa Wischer, a visual artist specialising in documentary portraiture. She asked 40 people receiving palliative care, questions about life, dreams and dying. To celebrate

National Volunteer Week and National Palliative Care Week in May 2015, PCV decided to ‘go behind the scenes’ and invite pairs of palliative care volunteers and the people they support to tell us about their relationships. These eight inspiring stories illustrate how these relationships are mutually valued and enriching. Ballarat Hospice was represented in these projects by Moira and George, Tamara and Carol – we thank and appreciate them for their inspirational courage.

We have undertaken a review of how we communicate in the modern world. A new information and resource folder has been developed in cooperation with past carers and volunteers of our service. A recognised challenge is the balance of information we give to people who are new to our service, without over whelming them. The input from the carers and volunteers was invaluable and we believe we now have a product that raises awareness of what is available and, when the need arises, further information is provided - right care at the right time. Our web page has been updated and we have ventured into the social media arena with a Facebook page for both Ballarat Hospice and the Friends of Hospice Op Shop. Thank you to Kevin Harper for his creativity and guidance in development of social media and web page.

The Op Shop has gone from strength to strength. We congratulate our Manager, Genevieve (Gen) Ware and the Department of Health and Human Services (DHHS). The grant given to us enabled this initiative and the employment of Gen. The Op Shop is showing a profit and is enhancing our fundraising activities which will provide more opportunities for innovation and reduce reliance on the DHHS. We would also like to congratulate all our volunteers, current and new, for embracing this idea. Gen with the support of Karen Taylor, Manager of Volunteers, has recruited an amazing group of people who are so willing to be a part of this venture. We appreciate their hard work, from managing stock, visualising, presentation and the professional manner in which they operate. They are all remarkable advocates for Ballarat Hospice and share the wider message of palliative care in our community.

Karen Taylor & Gen Ware

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We continue to review our workload, how we manage the increasing referrals and supporting those who need our care, be it through clinical improvements, working with other organisations and information management systems.

We are driven by our values and our service focuses on safety and regulatory compliance to ensure we practice in a safe environment for all. Accreditation and quality is paramount as shown by our strong Risk Management Framework. In this environment the human element is sometimes forgotten by bureaucracy but is often expressed in the many cards and letters received from the people we care for. Over 300 cards and letters we received from families of patients we have helped care for were recently reviewed to assess the value of our services in this context. Common themes that people expressed in these cards mentioned kindness, compassion, professional approach, information, the thought given to remembering the person’s loved one at the 12 month anniversary, love, communication and thoughtfulness. These cards and letters give a clear affirmation that we are delivering on our values. All feedback is appreciated as suggestions shape the opportunity for improvement to our service.

The community support is humbling from our corporate support, Guardianship, general donations and donations given in memory of those who are loved and remembered. Tanya Daniels continues to support us through The Good Guys Foundation and a big thank you to Steven Anderson and John Bourke at Regent Cinemas and all our sponsors for our successful Movie Night 2014 which enabled us to purchase a delivery van that delivers the equipment to our patients.

Peter Jones and delivery van

We would like to make special mention of Fiona Watson who retired from the Committee of Management in February 2015. Fiona continues to contribute to Ballarat Hospice and we thank her for her creativity, skill and sense of fun. We take this opportunity to acknowledge Olga Anderson, our first receptionist commencing work with Ballarat Hospice in 1990. We acknowledge her strong commitment and contribution to our organisation.

Rose O’Meara and Kath Connors

We also recognise Kath Connors and Rose O’Meara both of whom have been volunteers with Ballarat Hospice since the beginning. Rose retired from Friends of Hospice while Kath continues her role in supporting patients. We also farewelled Val McMaster and Arnold Treloar from Friends of Hospice and wish them well for their future adventures. Thank you to our Committee of Management, Staff and Volunteers, DHHS, patients’ GPs, Grampians Region Palliative Care Consortium, Grampians Regional Palliative Care Team (GRPCT), Ballarat Health Services, St John of God Hospital – especially to the Medical Administration for assisting with the After Hours Audit, District Nursing Services and Home and Community Care Services through the Councils in our service area, Very Special Kids, Commonwealth Carers Respite Services and the many other services that contribute to the care of the patients and their families that we care for at Ballarat Hospice. Mostly we would like to thank the patients and families who allow us into their lives at such a sensitive and life changing time.

Fiona Watson

Ballarat Hospice Care Inc. Annual Report 2014 - 2015

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This year the report is written against our Philosophy, Core Values and Primary Objectives. These values are the very essence of our service delivery; they highlight our thinking, our delivery and our approach to our relationships with our patients, their families, including carers and volunteers. Our Values were developed in consultation with staff who work diligently in all aspects of service delivery to ensure that these values are being met. We have included comments from our patients and carers to reflect the achievements of our philosophy, core values and primary objectives, which contribute to our evidence of quality of care.

Our Philosophy & Core Values

That the care of patients must acknowledge the whole person in their social context

Care compassion and kindness...

• Recruiting staff who have a real understanding of the community for whom they are going to care.

• Being involved in palliative care is a unique experience and we recognise that this is a specialist area of care.

…Fulfilling wishes

of wanting to die

at home.

You were a great source of comfort to us all and words cannot describe the love and

admiration that we hold for your organisation.

Thank you all for your caring, professional attention …able to die at home surrounded by his

family thanks to your support

During her last few weeks at home, prior to going into

Gandarra, mum was given the support of your nurses with their weekly visits, the loan of lots of equipment to help with her comfort and mobility and the knowledge that if

she urgently needed care you were only a phone call away which give her peace of

mind that she was not alone. She was also given a great deal of kindness from you all.

• Our staff and volunteers display qualities not only of compassion but also of commitment and deep understanding of the complexities of life.

• We are truly grateful for the way in which staff and our volunteers, on a daily basis, translate Hospice values into delivering quality care.

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… support, patience, encouragement

and care during the last phase of

his life … for me it was an amazing

experience and I think I have reached

a deeper level of acceptance of her

death as a result.

That suffering, grief, loss and death are part of life• Importance of staff and volunteer orientation

• Employment of staff and volunteers whose values align with those of Ballarat Hospice which are very much a part of our daily practice

• Our approach to care giving – providing necessary information in a sensitive manner.

• Observations and feedback – this includes staff, volunteers, Committee of Management

• Common belief amongst staff and volunteers – we must be comfortable with death and dying

• Suffering – acknowledging that this can be a really miserable time for the patient and family but comfort can be gained through support and education

• Sensitive to the fact that not everyone is ready to receive palliative care

• Spiritual support is vital to Ballarat Hospice’s role in all aspects of service delivery

… for all your assistance and kindness in treating J and enabling him to die with dignity in his own home surrounded by his family.

…loving care…

… beacon of support, care and compassion

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We aim to relieve suffering by providing information relevant to the patients and

carers which reflects their choices• Therapeutic relationship building. Clear

boundaries in regard to relationships

• New home information kit – input from consumers

• Patient Support Volunteer Training with ongoing monthly professional development opportunities

• Created consumer register

• Carer education program – four a year

• Advocate/link between GP and specialists and hospital

… love and support … through a very difficult time.

… very kind and thoughtful …

… nothing was too much trouble day or night and because of your support … wishes of being able to stay at home were

full-filled

…she wanted to be at home and she could not have done that without your care and support …the thoughtfulness

and kindness that went with it (support)

• Giving information when the patient needs it

• VINAH data captures information that reflects patient choices

• Assistance with Advance Care Plan (ACP) – an evolving conversation – not something to be imposed

• Helping patients make decisions that are right for them

• Op Shop – another avenue for providing information

• Facebook and the web – also helpful providing additional options through Facebook and our web page.

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… the communication between your office and Gandarra was always excellent and my

mother was once again the main beneficiary. She could not have been looked after in a

more caring or professional manner.

...you made the hardest part of our journey a lot easier

That all patients and carers are entitled to open, honest communication which

respects choices and autonomy• Staff and volunteer education with emphasis on

Ballarat Hospice values

• Review patients’ safety within their capabilities

• Acknowledge the loss of independence but not loss of autonomy

• Working closely with partners in the provision of care e.g. District Nursing Services, GPs and GRPCT

• Respect for patients’ homes

• Staff acknowledged for their professional standard of practice – in all environments

• Respectful of patient choices

• Accessible 24 hours per day 7 days per week – staff known to the patient and family

It was the most frightening time of my

life but is was made achievable by the

strong team work by Hospice

… it always put my mind at ease when I could pick up the phone and call one of the caring nurses – nothing was ever too much trouble … an incredible service what you all do and words can just not say how much I appreciate

what you all do

… the comfort of

knowing that I could

call and ask for advice

etc., it was very

reassuring

… for all your kindness, love and support in caring for Dad at home

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That caring for ourselves and each other enables us to care for others

• Multidisciplinary team meetings – weekly

• Monthly staff meetings

• OH&S framework

• Home Risk Assessments

• Risk Management framework

• Committee of Management Sub-committees

• Employee well-being policy – choice of four psychologists

• Informal support through talking with each other

• Insight into stress of the job

• Celebrate important events

…thank you for your help, wisdom and knowledge over

these past …

Thank you very much for being absolutely wonderful to work

with for your compassionate and dedication at work, for being always friendly and approachable and for

looking out for me … look forward to future encounters with you all.

… for your wisdom and encouragement…for being a refuge for teaching me, for laughing with me … professionally and personally to have spent this time with you

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That bereavement support is an essential element in supporting people after

significant loss• Care of patients and their families

• Normalising grief and preparing families through support and education

• Information pamphlets – new initiative

• “Words of Life” helps patients see the value and meaning of their life

• Younger bereavement support group

• Bereavement social support groups

• Support and education to Aged Care and Disability Support workers

… a big thank you for offering me bereavement support – I am sure it will help me at this sad time of

loss and loneliness ...

… he was able to be home with me and

passed away peacefully. I have found

your information regarding different

aspects of grieving very helpful in

understanding why I feel like I do

sometimes.

Thank you and your team members for your thoughtfulness in sending a card

on the anniversary of his death.

I greatly appreciate your kind remembrance. Likewise the

wonderful work and commitment of the Ballarat Hospice Team

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Primary Objectives

To provide specialist palliative care equitably and responsively within available resources

• As first point of contact our receptionists are sensitive to patient and family needs

• Trained and experienced nursing and Supportive Care Team staff

• Increased number of staff in Supportive Care Team

• Clinical Pastoral Education with clinical placement at SJOG, Ballarat undertaken

If hospice ever needs help with volunteer duties please let me know as I would love to assist in any small way I can.

• Quality of Care

• Committee of Management

• Trained Volunteers

• Guardians and donors

• Community Support

• Volunteer recruitment and training

Without the support, advice and equipment that you so freely provided we could not possibly have achieved this

(staying at home)

I really appreciated knowing you were always there to call if there were concerns or I was unsure.

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To promote palliative care values within the community

• Conference attendances

• Journal publications

• Development of Facebook

• Development of Op Shop

• Community Education

• Media

• Staff and volunteers promote the values of Ballarat Hospice

• Working with other health agencies

• Clinical student placements with Australian Catholic University and Federation University

• Participating in the Healthy & Active Ageing Project 2012 – 2015 coordinated by the Ballarat Regional Multicultural Council Inc.

• Special Interest Group – Garden Party held Sept 2014

• Friends of Hospice – Annual Golf Day, Memory Tree and selling of the Rotary Club Christmas Raffle

• Celebrating National Volunteers Week – recognising our volunteers

• Buninyong Marmal Ashes supporting palliative care

I am a better nurse for the five days I spent with all of you, and look forward to an ongoing relationship via the renal/palliative care initiative

… thank you so much for sharing your knowledge and experience with us …

you have made us both better nurses …

You have welcomed and included us as part of your team and provide us with

valuable skills that we can take with us into our

future practice

Marmal Ashes. L-R Carita Clancy, Pete & Grace Marshall, Russell Luckock, Fiona Watson, Kevin Harper.

.. for your guidance support and friendly welcome

… I feel I have finished my last days of uni with

being student nurse on a positive note

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Committee of Management

Responsible Ministers and OfficersResponsible Ministers and Officers for the reporting period 1 July 2014 – 30 June 2015

State1 July 2014 – 3 December 2014Honourable David Davis MLC, Minister for Health, Minister for AgeingMember for Southern Metropolitan

4 December 2014 – 30 June 2015Honourable Jill Hennessy MLAMinister for Health and Minister for Ambulance ServicesMember for Altona

Department of Health & Human Services (DHHS)SecretaryDr Pradeep Philip

DHHS Continuing Care Health Service Programs ManagerJackie Kearney

Theresa WilliamsonA/Manager Palliative Care

DHHS Grampians Region/ West DivisionRegional Director Tom Nierdele

Manager Primary HealthJudith Perrin

Program and Service Adviser Primary HealthJohn Koopmans

PatronThe Hon Rob Knowles AO

President

Geoff RussellBA (Soc), Grad Dip Bus Admin, Dip Fin Services, GAICDTerm of Appointment: Three YearsAppointed 1998

Treasurer

Stephen LewisBBUS, CPA & member Tax Institute AustraliaTerm of Appointment: Three yearsAppointed 2002

Governance

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Members

Michael ColemanExperience DHHS, Project Work, Policy and StrategyTerm of Appointment: Three yearsAppointed 2012

Neale GribbleBCom/LLBTerm of Appointment: Three yearsAppointed 2011

Kevin HarperFCR (Lond.), Grad. RMA Sandhurst, MACPM, ARSCM, L.ThTerm of Appointment: Three yearsAppointed 2009

Claire HepperMBBS, FRACGP, Diploma Palliative CareTerm of Appointment: Three yearsAppointed 2013

Meredith JohnsonBEconTerm of Appointment: Three yearsAppointed 2013

David LeachBTheo, TPTCTerm of Appointment: Three yearsAppointed 2009

Sandra MarstonBCom/BSci (Hons), Chartered AccountantTerm of Appointment: One yearAppointed 2015

Jo WatsonBA, Dip Ed, Dip Project Mgt.Term of Appointment: Three yearsAppointed 2013

Sub-committees of the Committee of ManagementMembership:

Executive Financial Sub-CommitteeMembershipS. Lewis*G. RussellS. MarstonC. Clancy

Risk Management Sub-CommitteeMembership N. Gribble*Dr C. HepperM. JohnsonC. ClancyK. Taylor

Marketing Sub-CommitteeMembership K. HarperM. Coleman*

Quality and Risk Sub-CommitteeMembership to comeG. RussellJ. WatsonC. ClancyK. Taylor

*denotes Chair of Sub-Committee

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Executive OfficerCarita Clancy BA Nsg. (Post Reg.), MM, PBOC

AdministrationLee EllisGwenda McManusReception is the central point of Ballarat Hospice and both Gwenda and Lee are welcoming and professional with everyone they meet. Their sensitivity and compassion is always a welcoming first contact.

Specialist Palliative Care NursesLeanne Burns RN

Phillip Damon RN

Janine Lynch RN

Mandy Martin RN, Grad Cert Oncology/Palliative care

Melanie Mattinson RN, Postgrad Dip. Nursing Practice (Cancer and Palliative Care)

Sharon Moss RN

David Quinney RN

Vicky Smith RN, MANP

Pauline Folvig RN

Debbie Hubble RN

Donny McKay RN, Specialist Certificate Palliative Care

Katrina Tansey RN, Oncology Nursing Certificate, Clinical Pastoral Education

Our specialist palliative care nurses work across the Monday – Friday week with an after-hours and week end “on Call” service. The nurses are skilled, experienced and compassionate to the needs of patients and families. This year we farewelled Karen Davies and thank her sincerely for her contribution to palliative care. Our nurses are constantly working on systems to stream line our communication and coordination of care.

Quality and Risk Co-ordinator & Manager of VolunteersKaren Taylor Certificate Frontline Mgt.

Quality and risk is essential for safe practice and Karen ensures that we meet our compliance with legislation and that standards are adhered to through the coordination of the Risk Management Sub-committee and the operational Quality and Risk Committee.

Our volunteering program offers opportunities for supportive care within the home, through carer respite, companionship, social interaction and transportation. There are also fundraising, retail, administration and governance roles.

Supportive Care TeamLiz Dawson Dip Community Services Work, Voc Grad Cert Bereavement Counselling

Paula Robinson Dip Community Services Work, Clinical Pastoral Education

Kerri-Ann Batchelor Dip Professional Counselling, Cert Community Services Work

Our specialist Supportive Care Team offers assistance with grief counselling, inclusive of individual and group work. Team members make representations on behalf of patients and their families. They also offer collaborative support in patient/carer education, spiritual care and bereavement counselling.

Friends of Hospice Op Shop ManagerGen Ware

Staff Photo

Front L-R David Quinney, Kerri-Ann Batchelor, Paula Robinson, Vicky Smith Back L-R Carita Clancy, Liz Dawson, Peter Jones, Katrina Tansey, Lee Ellis

Staff

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Volunteers

Special Interest Group members made a donation to assist us to purchase a new bed with rails and an air mattress. To assist in raising this money a Garden Party was held last September – a great day and a great outcome for our patients. Thank you so much!

Friends of Hospice (FoH) continue to work tirelessly with an Open Garden Day held at Raglan, another successful Golf Day, attendance at the Memory Tree and sold tickets for the Rotary Club Christmas Raffle.

AdministrationCaitlin EdenChrissy GartlanAmanda LarcombeKaye MaguireMaria Stickland

Friends of HospiceDorothy AndersonYvonne BiggsPaul BilsonMarg CallaghanPeter JohnstoneLynne MaherVal McMasterHelen NewellRose O’MearaMolly ScottPamela SmithJan StubbsArnold TreloarLes VercoeDesma WannenmacherJohn WannenmacherPenny Prager

Patient Support VolunteersDorothy AndersonTeresa AzzopardiGreg BromleyKath ConnorsSuzanne CooperCarole CracknallChris CuyMary DouglasVicki ElshaugHarry GibcusPhyl GrahamBianca GrayVicki HearnLeesa LannanBarrie McCauslandPauline McCauslandMargaret MoranAllanah MorelWendy RattrayCarol ScottFiona SlyPamela SmithAdrian Van Hamond

Special Interest GroupAudrey BrewBeth BurridgeNorma ClarkLola CollinsJoan CromptonMaive CuttsLinda DiamondDot DilgesJan DyettJune EastBetty EvaValma FlintMargaret FowkesLois GilbertElizabeth GribbleRene HollowayVal LambJean LongDot LorenseneEmmie MartinShirley MayneNorma MoultonAnna OelleringJoyce OrdMarie ReevesAlison SherrittBeryl TuppenJoyce Watson

Friends of Hospice Op ShopSpecial thanks to Troy Ware assisting building worksCarole BlackJan BrodieJoan BurkeJanis CookeSusan CookeSue CostelloMargaret CoxGlenda DeanPrue Di GirolamoNoela DobbynElaine EdwardsSamantha FraserJacinta HarrisVicki HearnMichelle LancasterJanet MartinLorna MegeeJane MillerJill OsbornBev PikeLaureen RhodesKeith RidsdaleRachael SimmonsAnn SollyCarol TaylorCarole TownsendKathryn WalkerBec WallisPatrick WareGillian WilliamsMargaret Wood

Volunteers with the Op Shop say it provides a number of benefits which include, a sense of purpose, social interaction, opportunity to give back, friendships and a way to show their

gratitude to Ballarat Hospice

L-R Alison Sherritt, Carita Clancy, Margaret Fowkes, Marie Reeves

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01/07/2014 – 30/06/2015

Estate Bequests in Memory ofE.D. Black Charitable Trust, Estate of Dorothy Ann Rogers, Estate of Robyn Materazzo,

Donations In Memory ofJohn Malpass, Joe Carta, Colin Longmire, Jim Feeney, Gavin Maguire, Robyn Moore, Elsie Richardson, Joshua Harbour, Mary Beveridge, John Benson, Kevin Slade, Gerhard Prager, Bob Ellen, Vic Donadio, Dawn Fisher, Wendy Collacott, Ivan Wells, Peter Stranieri, Bob Whitbourne, Sinead Pulford, Moira Lund, Joan Martin, Kerin Graham, Mandy McCarty, Eric Oparski, Frances Prentice, Susan Savige, Graeme Cummins, Ian Boyd, Ross Lukeis, Susan Molloy, Susan Thompson, Betty Downing, Brian Smith, John Lunn, John Sellers, Maurice Walters, Mary Braun, Peter Gaylor, Charlie Davis, Hayden Shea, Helen ‘Mary’ Sobey, David Newton, Carmel Ainley, Malcolm Tonkin, Robyn Constable, Baden Jones, Peter Bullard, John Spencer, Don James, John Livingston, Jack Toohey, Sinead Pulford, John McLeod, Dawn Cuthbertson, Dorothy Bignell, Alexander Hodgson, Helen Owens, Kenneth ‘Ken’ Rumler, Michelle Paterson, Pam Moody.

Financial GuardiansBrian Bousfield, Kevin Brown, David Brumley, Justin Burke, Baird & McGregor Pty Ltd, David & Shantini Deutscher, Margaret Doyle, Les Vercoe, Claire Hepper, Keryn & Bryan Crebbin, Neale Gribble, Geoff Russell, Meredith Johnson, Michael Coleman, Dr Patricia Cartwright, Edward Nason, Diana Stonehouse, Dulcie Brooke, Keith Ridsdale, Ruth Feeney, Gary Matchan, Denise Longmire, Joan Bradbury, William Cook, John Davis, Peter Fiume, Richard Lyons, Noel Murray, Amanda Larcombe, Annette Lloyd, Aivonne Skewes, Beverley Annear, Ballarat Surgical Clinic, Jan Brodie, Judith Bromham, William Callaghan, Ken Clements, Nancy Day, Ruth Devlin and Les George, Heather Dolling, Tracey Foley, Frances Grady, John Harrison, June Haughton, June Henderson, Margaret Lewis,

Margret Lockwood, Jean Long, Kaye Maguire, Lorna Morgan, Sharon & Don Moss, Lorna Nicholls, Elizabeth Patterson, Judith Perrin, Patricia Smith, Carol Taylor, Paula Tobin, Annie Van Tilburg, Myrna Whiting, Margaret Woof, Pam Wright, Helen Cox, Dawn Fiddian, Mary Haintz, Robyn Curnow, Graeme Taylor, Judith Bates, Olwyn Butterworth, Peter Cahill, Patricia Kent, William Kuiler, Mary Davies, Arthur Sowter, Jim Douglas, Barry Ellis, Barry Garnham, Isabel Gribble, Joan Hopkins, Neil Brown, Peter McCutcheon, Bruce Morley, Margaret Mould, John Trigg, Jim Watson

General DonationsSusan Castley, Jo Watson, Fiona Watson, Sue Pridmore, Lorna Holmes, Carol Woodley, Mary Phyland, Anne, Russell, Anne Smail, Catherine Laffey, Marion Kendall, Maree Phelan, Robert Biggs, Friends of Hospice, Special Interest Group, M. Ridsdale, Mr. & Mrs. Dilges, John Koopmans, Sheeree Woodyatt, Zanelle Ruwolt, Paul Taylor, Margot Conaughton, Patrice Duvall, Annette Lloyd, Sebastopol Lodge, Mr. L. Morrison, Webb Office Services, Ballarat Prostate Support Group, H. Gibcus, Jan Stubbs, Ross Whiltshire, David DiCesare, Dawn Perry, Ballarat Teacher’s College Reunion, Dawn Smith, Our Lady Help of Christians, Eric Fraser, Lioness Club Activities, The “AA’s”, Fueler’s Car Club, Golden Point Café, Thursday Sewing Group, Victoria Stree Craft Girls, Tanya Daniels – The Good Guys, Aoife Clifford, Emily Russ, Andrew Bradley, Gary Mynes, Angela Bell, Wendouree, Topic Club Morning Account, Faye Dapiran, Stephen Lindner, Melita Clough, Melanie McGrath, Womens Health Group, Bruce Mackintosh, Mr. Allen, Marmalashes Buninyong Marmalade, C.R. Luckock, Janet McDonald, Coral Harbour, Open House Ladies, Beaufort Ranger Guides, Ballarat Gas & Plumbing Services, J.J. & M.E. Donegan, Betty Rout & Friends, Dawn & Laurie Major, George Lunn, Ballarat Freight Services, Ryans IGA, M. Merry, Mr. R. Greeves, Shelly Lockhart, Alice Westbrook, Len & Marilyn Bradford, Mrs. Betty Gay, No. 23 Masonic Social Club, Freemasons Foundation, G.T. & D. Herreen, B.E. Murphy, Amanda Larcombe, W.E. & M.E. Collins, Creswick Lions Club, Peter Shute,

Donations

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Leanne Goding, Dario Mujkic, Caterina Cianni, Godfrey Moase, Andrew Costley, Jaala Pulford, Gary Maas, Leisa Conroy, Chris Brown, Mrs. R. Erkamps, Jennifer Kirk, Shane Newman, June Whitbourne, L.E. Lyons, Mr. B. Moss, S.L. Prouse, Linda Tocchet, Ballarat Spiritualist Church, Lyn Wilkes, Jeanette Malpass, Olivia Tusek, Kendall Grierson, Stuart & Lynette Pedler, Ruth Feeney, Carol Trethowan, Nola Freeman, Kaye Maguire, Brian & Marg McClelland, Rotary Club of Daylesford, Tapscott Family, T.B.White & Sons P/L, Anette Peacock, Gwenneth Dawn Whykes, Shirley Lawrence, Nancy Trigg, Wayne & Jenny Harbour, J.A. Shaw, I. & L. Neale, W. Frost, W. Radley, L. Tascott, Clare Ford, D. & M. Harbour, Marion & Noel Atkinson, K.C. & A.M. Rodgers, Nola Freeman, Sheila Slade, Penny Prager, Bill & Pat Collins, Marg Rothwell, Cathy Steer, David Cameron, Vicki Knights, John Fisher, Deidre, Scott & Sarah, Dianne Collacott, Cheryl Willingham, Mrs. Stranieri, David & Barbara Sinclair, Marie Jones, M. Ricciardi, Amy Licheni, Catherine King, Jennifer Lineham, George Lund, Parliament of Victoria, SED Advisory, Bruce Wooding, S. Pulford, Margaret McCarty, Craig Wilson, Sharon & David Zantuck & Families, Cheryl Oparski, Sandra & Graeme Foster, D. Prentice, Maree Edwards, Mary Barnett, Russell Savige, Pauline Cummins, Maureen Boyd, Debbie Aquino, Judith Lukeis, Geoff Molloy, Marlene Thompson, Michael Lynch, Pam Hicks, Nerina Testa, Laura Cook, Clem & Bev Newey, Mr. & Mrs. Ross Dunn, L. Joy Whitter, Eileen Braybrook, L. & M. Bradford, John & Sue Harrington, K. & R. Loane, Heather Tellis, S. Woodruff & Family, Ann Miles & Dickinson Family, Olwyn Braybrook & Betty Ware, Diane Smith, S. Lunn, Gayle Sellers, Judith Lukeis, Mr. Braun, Robert & Anette Bond, Terri Shea, Kim McCarthy, Lorna Knight, Valda & Ken McCarthy, Canadian Staff at Mt. Clear College, Golden Point Cricket Club, Callandish Restorations, Clint & Yvonne Kucz, Eileen Jeffreys, Peter & Vera Jeffreys, Margaret Newton, Angie Punmalis, Simpson Cricket Club, Robert & Lynda, Christine Halson, Rebecca Halson, Ashley Venville, Miriam R. Tonkin, Sue Ainley, John & Jenny Oldenhuis, Neil & Wndy Simmons, Keith Harris, George Lunn, E. Haymes, Bev & Joe Jamieson, B. Valpied, Catherine & Colin McKenzie,

Bruce & Faye Sarah, Tony & Leanne Campana & Family, Glenn Trainor, Jill Spencer, Edna Welsh, Ruth Gorman, April Corbett, Eva & Gizelle Horvath, Susan Edward, June & Mark Postlewaite, J. Blanchfield, Robyn Duigran, J.D. & C.M. Coutts, P. Livingston, K. & G. Quemard, Shelley Lockhart, Maree Gaylor & Family, Denise Longmire, Jim Graham, Ballarat & Clarendon College, C.D Oparski, P. McLeod, Maureen Smith, Dawn Strawhorn, Margaret Jones & Family, Margaret & Doug Maxwell, D.H. & E.M. Rodda, David Owens, Lorrain Paddle, M. Harrison, mavis & Heather Clifton, Ian Voigt, Tania Sharp, Stafan Kraus, Rosemary Barr, Leigh Russell, Euroa Primary School, Gail Reeve, On Line System Repairs, Regent Cinemas, Rotary Club of Ballarat South, Bowel Screen.

Members - Ballarat Hospice CareJustin Burke, Ruth Devlin and Les George, Lorna Morgan, Peter McCutcheon, Keryn & Bryan Crebbin, Arthur Sowter, Jim Watson, Keith Ridsdale, Dawn Fiddian, Ken Clements, Neale Gribble, John Trigg, Ruth Feeney, William Kuiler, Denise Longmire, Carol Taylor, Diana Stonehouse, William Cook, David Brumley, Claire Hepper, Richard Lyons, Michael Coleman, Meredith Johnson, Olwyn Butterworth, Noel Murray, Margaret Lewis, Amanda Larcombe, Paula Tobin, John Harrison, Margaret Woof, Myrna Whiting, Geoff Russell, David & Shantini Deutscher, Les Vercoe, Mary Davies, Kevin Harper, David Leach, Stephen Lewis, Sandra Marston, Fiona Watson, Jo Watson.


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Financials

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STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOMEFOR THE YEAR ENDED 30 JUNE 2015

Note 2015$

2014$

IncomeRevenue 3 1,464,945 1,264,286ExpenditureAdvertising expenses (14,738) -Auditors' remuneration 4 (19,023) (11,040)Depreciation and amortisation expenses (58,606) (53,632)Employee benefits expenses (1,034,904) (956,549)Finance costs - (61)Other expenses (326,939) (273,010)

10,735 (30,006)Profit (Loss) for the year 5 10,735 (30,006)

Total comprehensive income for the year 10,735 (30,006)

STATEMENT OF FINANCIAL POSITIONAS AT 30 JUNE 2015

Note 2015$

2014$

ASSETSCURRENT ASSETSCash and cash equivalents 6 762,300 859,091Trade and other receivables 7 1,254 1,092TOTAL CURRENT ASSETS 763,554 860,183

NON-CURRENT ASSETSFinancial assets 8 388,803 371,321Property, plant and equipment 9 751,414 755,396TOTAL NON-CURRENT ASSETS 1,140,217 1,126,717TOTAL ASSETS 1,903,771 1,986,900

LIABILITIESCURRENT LIABILITIESTrade and Other Payables 10 158,596 282,700Borrowings 11 140 1,325TOTAL CURRENT LIABILITIES 158,736 284,025

NON-CURRENT LIABILITIESEmployee Entitlements 12 111,322 79,897TOTAL NON-CURRENT LIABILITIES 111,322 79,897TOTAL LIABILITIES 270,058 363,922NET ASSETS 1,633,713 1,622,978

EQUITYReserves 13 338,026 338,026Retained earnings 14 1,295,687 1,284,952TOTAL EQUITY 1,633,713 1,622,978

The accompanying notes form part of these financial statements.

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Our thanks• To the patients and their families who shared their thoughts with us

• To the staff and volunteers

• To our community who support and place their trust in Ballarat Hospice

Editor Fiona WatsonExecutive Officer Carita ClancyDesign & layout Harmer Creative www.harmercreative.com

Ballarat Hospice Care Inc.312 Drummond St SouthBALLARAT 3350

PO Box 96 BALLARAT 3353admin@ballarathospicecare.org.auwww.ballarathospicecare.org.auFind us on Facebook

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