annual Report 2016 - Duo For A Job€¦ · annual report 2016. ... kaman & bruno kim & denise fany...

ANNUAL REPORT 2016

Through its mentoring programme, DUO for a JOB encourages an exchange of experience between generations and cultures thus facilitating the future employment of young people while recognising the value of our elders’ experience.

DUO for a JOB aims at erasing disparities and inequality of access to the labour market for young people from immigrant backgrounds. DUO fully values the experience of our elders, breaks down age barriers, encourages inter-ethnic and inter-generational activities. DUO for a JOB fights against stereotypes such as ageism and xenophobia, by recreating close social ties based on understanding and solidarity.

FATOUMATA BINTA & DOMINIQUEISLAM & ALAINJEAN-PIERRE & PHILIPPEMEHFOOZA & BERNADETTEOMAR & FELIXTHÉRÈSE TRESETTE & INGRIDAHMAD & PASCALEHAMMAM & GEORGESMOUSTAPHA & MARYYALDA & EDOUARDYASSER & LUCBILAL & JACQUESMAHMOUD & BAUDOUINMAMADOU & JEAN-PIERRESTÉPHANIE & PHILIPPEVJOLLCA & JEAN-PIERREBERTRAND & GHISLAINECINDY & ELIZABETHMARIAMA & BÉATRICESARA & BERNADETTESOUROUR & DOMINIQUEALPHA & MARCASSMA & JEANGINETTE & RODOLPHEJEAN-AUGUSTE & LUCARDITA & BÉATRICECATANO PATINO & PHILIPPEFATIMA & SONIAJIHAD & BERNADETTEACHRAF & OLIVIAMOUSSA TOURÉ & NICOLEIBRAHIMA & PATRICKMARIE ALICE & CLAUDELÉA & MARIE-CLAIREZAKARIA & JACQUELINEJEAN-PIERRE & PATRICKWAHAB & MARTINEDIANA & YVESHÉRITIER & FELIXFRANCINE & CLODAGHRUTH & CHRISTIANEDAOUDA & ANNE-MARIEICRAM & TANGUYCHRIS & FRANÇOISESUBAS CHANDRA & ERICMOKHTAR & MICHELSTEVEN & YVESJOSIANE & ISABELLEMERIAM & CHANTALHAFSSATOU & LUCMAMADOU DIAN & ISABELFATINE & VIRGINIEOUSMANE ARMEL & PHILIPPEAHMED & GEORGINEDALANDA MARIAMA & CLAIRELIXIA & CHANTALROSINE & GEORGIOSABOUBACAR & JACQUELINELANCINE & ISYERIC ELIE & OLIVIERGERALD & CHRISTINEJOSIANE BERLINE & DANIELLEKHADIJA & MARIE-HÉLÈNEAOUATIF & ELIANEDIARAYE & NICOLEFATOUMATA MARLY & FRANÇOISSHEILA & STEPHANNAZIR & PHILIPPE

CHEN & ALAINKHOLOUD & ALAINKOSSI & JEAN-FRANÇOISMINERVE & DAVIDMOHAMAD & GREGORYMOHAMED SAEED & MARCRAISSA & JEAN-PIERREALAIN FAUSTIN & NICOLEFATOUMATA & JOSROSE & VÉRONIQUESOUHILA & WALTERMICHEL ANGE & JEANSALWA & PHILIPPESIRA & JOSAMADOU & MARCOTMANE & PIERRERAJAE & ANA MARIADECIO & CHANTALJOURA & BÉATRICEPAULO & JEAN-PIERREFATOUMATA & FRANÇOISEIULIIA & PASCALE HÉLÈNESALIMATOU & CHRISTINEIMEN & ALAINMAMADOU ALIOU & FERDINANDSALLY & NOËLLEEMAD & BAUDOUINRANIA & CHRISTIANSAMIRA & PHILIPPESAMI & SYLVIANEMAMADOU LAMARANA & MICHELSAIF EDDINE & ISYBOUCHRA & JEAN-CLAUDEHONORE & ETIENNESMAHAN & SERGEMOUNIR & FERDINANDDENIS & GERARD

ABDILLAHI & JEANMICHAEL & BAUDOUINFRANCINE & KARINEORLY & MYRIAMIRINA & JACQUESPHUONG THUY & PIAKAMAN & BRUNOKIM & DENISEFANY & VÉRONIQUEYOUSSEF & PHILIPPEALI & GUYMOHAMMED & GUISEPPEALEXANDRA & SERGEHASSAN & ALAINAVNI & PATRICKARISTIDE ROMIAL & ERICCIMANGA & JEANWINTCHEL & PHILIPPEGHISLAIN & JEAN-LOUISAMIR & MICHELMARIE-ANGE & SABINERAYSSA & THIERRYJACQUES ROMICK & JACQUESYI TING & CLAUDE

JIHANE & RENEEZOHA & VÉRONIQUEBELKISA & ETIENNEFATOUMATA & MARTINEMAKOURA & MURIELFRANCK DUHAMEL & MARCHADIATOU & ANNESHEKEBULLAH & BERNARDADALBERTO & BERNARDADJA & NICOLEELIAS & PAUL-ANDRÉFERNANDO & JACQUESJENNIFFER & PIERREMARIA & CLAUDEABDOULAYE & JEANNE-MARIEKODJOVI & BRUNOOZKAN & BRIGITTEMARIAMA CIRÉ & ANNE-MARIEMOHAMED AMINE & DANIELLEYEMESIRACH & CHRISTIANJADY & GUISEPPEKAOUTAR & DOMINIQUEMOUNIA & KARENAMELIA ANDINI & MICHELAUGUSTO & CHANTALLOUIS & JACQUESCORYLLE DANIEL & MIKETHIERNO HAMIDOU & DOMINIQUEAHMED & PATRICKAMBROISE & THIERRYANA & ANNE PHILIPPINEANAHIT & CATHERINE

RANA & LAURENCEALICE & CHANTALFETHIA & MARIEHERVÉ & ANNETIGUIDANKÉ & VÉRONIQUERACHIDA & JEAN-FRANÇOISANTA MANASSOU & CHRISTINEMOHAMADOU & TONYAZEEM SHAHID & GREGORYDAURICE & JOELLEYOUSSEF & CHRISTIANHOUSSAINATOU & ANNEARLETTE & MARIANNEJEAN-PAUL & MARIANNEDÉSIRÉ & JEAN-LOUISMITRA & MICHELWARSAMA & MICHELRAJAE & LIESBETHAYA MONIQUE & LUCBRINELE & COLETTEMOEZ & FRANÇOISCHRISTIAN & JO‘LLEMANEL & XAVIERALI AHMED & EVACARINE & HÉLÈNESAFOURA & DANIELDORCAS & ALECLAHCEN & JEAN-PIERREDANIEL & PATRICIAJIMMY & MARCANDRES & PAULSOUADOU & JEANNE-MARIEOLGA & CHANTALARIANE & MARTINEFARIBA & ALAINLIZHEN & CHRISTELMARIAMA & ISIDORIBRAHIMA & CHRISTIANMOHAMED & EVELYNESANA & ROBERTBOBETTE & JEAN-FRANÇOISPARWIZ & CHANTALLIBAN YOUSSOUF & JEAN-PIERREAMADOU PATHÉ & MINAERIC & FRANÇOISLILAS & MARISKAN'DEY COGNA & DIDIERLAETITIA & PIERREMILSON & PHILIPPEHASSANATOU & JEAN-FRANÇOISNAVINGA & GUYCHARLENNE & PAULALAIN SERGE & BRUNOSAID & PHILIPPESHAGIK & CARL JOHANROHULLAH & HUBERT

DOROTHÉE & JOËLLEJAMILA & CLAUDENADJATE & ROSE-MARIEKOUITOH MARILINE & MICHELSANDRA & ANNEAISSATA & PHILIPPESINA & CHRISTINEANDRES & GUYMATHIEU & FRANÇOISHAFSSA & BRIGITTENORA & BRIGITTEBENGU & TONYSUMA & PATRICKKATERINA & MARYSERACHIDA & EDDIEABDULRAHMAN OJAIMI & CHRISZAHRA & CÉCILEBELA NAM & MICHELSALIMA & FRANÇOISWILLY & FELIXESTHER & SYLVIANEYOUSRA & LIESBETHTATASIRA & FRANCEMOHAMED & DOMINIQUEOUMOUL KAIR & CLAIREKEYLLANE & NICOLEHAMZA & OLIVIERBÉATRICE & VÉRONIQUE

A WORD FROM THE FOUNDERS

BACKGROUND

PATHWAYS FOR MENTORS AND MENTEES

MENTORING TOOLS

THE DUO COMMUNITY

3

6

12

18

22

SUMMARY

RESULTS

PARTNERS

FINANCIAL STATEMENTAND SOURCES OF DONATIONS

THE START OF GEOGRAPHIC EXPANSION

COMMUNICATION AND MARKETING

FROM EXTERNAL COMMUNICATION TO ADVOCACY

42

52

56

76

64

70


2016 was a trying year for community life, and showed that the values we uphold are still fragile. The current crises - whether due to the economic situation or to confidence in democratic institutions - are opening the doors to populism, identity politics, and heightened feelings of rejection. So we are proud to be able to show, in our activity report, that more of us than ever are resisting these trends and proving that we can live together. Many volunteer mentors joined us in 2016, enabling us to double our numbers in just one year. This year we were able to create more duos than in the previous two and a half years put together. In order to continue to guarantee high-quality support, the DUO for a JOB team has also grown fast, up from nine to fifteen FTE posts.

3

Frédéric Simonart Matthieu Le Grelle

This expansion has had no impact on our employment rate, which has remained at 53% over the last 12 months, and it has enabled us to increase our social impact among young job-seekers in the Brussels-Capital Region. The rate at which our mentors choose to mentor again after their first experience has stabilised at 95%. Thanks to their commitment and loyalty, our mentors enable us to guarantee the quality of the programme and support for mentees, while bringing about rapid growth. Drawing on our experience in Brussels, we have also extended our work to other parts of the country. DUO now enjoys national reach! 2016’s excellent results offer us a firm basis on which to look forward to 2017 with confidence and ambition. How can we ensure than DUO grows as fast (or faster) in our regional branches as in Brussels? How can we go from being a local project to one on a larger scale? How can we ensure the effective replication of the model in other towns, both in Belgium and abroad? These are just some of the topics and major and exciting challenges that will shape 2017. As well as reviewing the past year and casting an eye on the future, this annual report is above all an opportunity to thank all the people who have helped the association to become what it is today and to imagine what it could be tomorrow. Starting with the members of the DUO team, whose commitment and whole-hearted professionalism drive forward the development of the association every day. The public and private partners, learning advisers and generous patrons who inspire us and who have supported us since the beginning. And of course: all of our mentors. They are the key to our work, and it’s thanks to them that we can continuously revise our ambitions upwards.

There is no doubt about it; generosity and commitment define our community. A community inspired by the certainty that a rich society is above all a diverse society; a community that believes that mutual aid is more exponential than additional; a community that we warmly invite you to join.

Enjoy your reading!


4

“This programme has been an amazing human and professional experience for me. It has enabled me to look at the whole process of getting into work in Belgium. For a job-seeker of foreign origin, the programme is a springboard to all kinds of opportunities.”

Ibrahima, 30

Jean-Paul

BACKGROUND

“If you want peace, work for justice”

Ancient wisdom

FOCUS ON REFUGEES⁴

YOUTH UNEMPLOYMENT

Despite the many upheavals of 2016, the twin observations that led to the creation of our association are still true today.

In 2016, 18,710 people applied to the Immigration Service for asylum, just under half as many as in 2015. Afghanistan, Syria and Iraq remain the three first countries of origin of asylum seekers, followed by Guinea and Somalia. The acceptance rate (63.5%) has again increased in comparison with the 2015 rate (60.7%). The majority of refugees are men (64.4%) aged between 16 and 30, and hence of an age to enter the employment and training market.

Youth unemployment in the Brussels-Capital Region remains high (38.3 %¹) in comparison with the overall rate in other regions (8.5% in Belgium), but also compared with other European countries².

The unemployment rate among young people from immigrant backgrounds is higher than it is among young people of Belgian origin. This difference is mainly due to their particular difficulties in integrating into the labour market³.

1. Actiris data (08/2016)2. Youth unemployment < 25 years in EU28: 18,6%, Eurostat data (08/2016)3. For more details, please see the chapter on advocacy4. Source: CGRA. Note that the methods of calculating the percentages have changed this year. Under the new calculation method, the “final decision” rate was 52.7% in 2015 and 57.7% in 2016

BACKGROUND

7

OLDER BELGIANS

At 48.8%, the Belgian employment rate among people aged 55-64 years is among the lowest⁵ in Europe (59.1% in EU28, and as high as 61.4% in EU15).

Nevertheless, individual interviews with 300 mentors have strengthened our fundamental assumptions: while the skills of the over-50s are under-used, the people themselves are very keen to remain active, to play a practical role in social projects and to commit to the support of young job-seekers.

Involvement in DUO for a JOB gives them an opportunity to pass on their experience, and to become part of a professional network and a community that shares their societal values. Often, they express the wish to do something with the third part of their lives and to give back some of what they have been fortunate enough to receive. The cross-cultural and inter-generational nature of these encounters is also a major factor.

5. Eurostat data (12/2016)

BACKGROUND

8

A YEAR OF QUESTIONING

2016 was a crowded and intense year. The crisis in refugee reception was followed by a period of reflection as to the best way of supporting refugees in finding their way in Belgium, in particular in the job market. All facets of society were mobilised: the voluntary sector obviously, but also the public sector, the business world, social entrepreneurs and individual citizens above all. Despite the unsettled context, we witnessed a massive public response and a desire to understand, consider and act positively on the question of living together.

BACKGROUND

9

LEARNING TO LIVE TOGETHER AGAIN

Brussels is one of the most multicultural cities in the world. This is not an option or an ideological position, it is the reality. Therefore, we have to give individuals the opportunity to meet, to know each other, to learn how to live together and, in consequence, to get the most from the cultural diversity all around us.

Against this background, the mission of our association clearly reflects the priorities of our society: the employment of young immigrants, active ageing and social cohesion.

Today more than ever, we must all pull together if everyone is to find their place. We are all the more pleased to see that every member of the DUO Community - mentors, mentees, the team and our volunteers - contributes actively in daily life.

BACKGROUND

10

“DUO is a very enriching experience. For six months you have an experienced person by your side, someone who shares their experience, who guides you in your professional choices and supports you when you want to give up or feel you can’t carry on.”

Rosine, 28

Rana

THE PATHWAYSFOR MENTORS AND MENTEES

“When you start a mentoring assignment, you never know where you’re going, but you get there.”

A mentor

The lives of our mentors and mentees at DUO for a JOB are marked by a series of steps from initial recruitment to the organisation through to the end of their duo. These stages can be summarised as follows:

THE PATHWAYS FOR MENTORS AND MENTEES

01

02

03

04

05

06

08

07

Information session

Training for mentors

Mentoring period

Individual interview

Setting up a duo

Assessment

The �rst meeting

Signing the Agreement and the Charter

13

1. INFORMATION SESSION01

03

02 2. INDIVIDUAL INTERVIEW

3. TRAINING FOR MENTORS

Potential mentors and mentees are made aware and mobilised through traditional communications channels and targeted partnerships. The mentor or mentee attends a collective information session at which our programme is presented and any questions can be answered.

When their interest in the programme is confirmed, candidates are interviewed individually so that we can get to know them, find out about their professional and personal histories and understand their motivations and expectations.

Every mentor undergoes a four-day training before starting an assignment. This training course, organised monthly, consists of several modules and is delivered by the DUO team and external partners. Both theoretical and practical, it aims to give mentors the basic tools for support (an institutional framework and practical job-seeking tools), to pave the way for reflection on the mentor’s skills (active listening, cross-cultural relations) and to invite them to discover the actual situation of the mentees they will support (the experiences of refugees, immigration, testimonies).It is also an opportunity for DUO coordinators to get to know the mentors better, with a view to matching them with mentees in the future.


14

4. SETTING UP A DUO

6. SIGNING THE AGREEMENT AND THE CHARTER

7. MENTORING PERIODWeekly meetings

5. THE FIRST MEETING

04

06

07

05

Each week the operational team meets to set up new duos in a matching session. Several criteria are considered (sector of activity, nature of professional project, languages spoken, personality, availability, etc.) in order to find the right mentor for each mentee, reflecting their respective needs and skills.

If the two members want to go ahead together, a second meeting is set up to formalise the duo. Signing the mentoring Agreement and the Ethics Charter clarifies the framework and marks the start of the mentoring period.

The mentoring period, during which the duo meets once a week, lasts for six months. The first meetings focus on getting to know each other and taking stock of the mentee’s situation. At a second stage, the duo works on a realistic action plan, setting out the objectives and the resources that will be used to carry it out. Every duo is unique and so is the mentoring content, depending on the profiles of the mentor and the mentee.

The mentor and mentee then meet in order to get to know each other, talk about their expectations and validate the match according to two criteria: first, to ensure that there is personal compatibility and a desire to build a relationship, and second to confirm the potential of the duo to help the young person in their search for work.


15

8. ASSESSMENT

Extra activities

Intervision sessions

Monitoring the duo

08

At the end of the six-month period, mentors and mentees are invited to review the development of their relationship and what they have been able to achieve together, and to assess what the programme has brought them. The assessment of the programme and the supervision is an important tool enabling DUO to constantly improve and develop its programme.

Free, optional, extra activities are also organised in order to encourage meetings within the DUO Community. In the summer months, thanks to the generosity of Flexi Sailing, our duos have had the pleasure of learning to sail on the North Sea.

These meetings of active mentors enable them to get to know each other, share experiences and good practices, and support each other through any difficulties encountered in their duo. Mentors undertake to attend two intervision sessions during the mentoring period.

Every duo is monitored by a coordinating advisor who is accessible throughout the period, lending advice and steering the duo, providing relevant information for their project, guiding it towards other organisations and acting as a mediator if necessary.


16

“At DUO for a JOB I was able to give the best of a whole lifetime’s experience and I was surprised to find that, without expecting it, I received much more in return.”

Jacques, 72

Michel

MENTORING TOOLS

“It’s good to be a blank page, to be able to reposition yourself in terms of what you know and

what you think you know.”

A mentor

THE CLASSICS

Since 2013 several tools have been developed in response to the needs we have observed and our mentors’ feedback. Services such as CV workshops and reviews and practice interviews have been set up. These mentoring tools support both mentors and mentees in their search for positive solutions.

Practice interviewsTwice a month, human resources experts Véronique and François lead practice interviews to help mentees to prepare as well as possible for their job interviews. In 2016, 86 mentees were able to take advantage of this opportunity.

CV reviewA network of volunteer HR professionals offer mentees the chance to have their CVs reviewed and corrected, along with their accompanying letters.

Youthstart trainingThanks to the partnership established between DUO for a JOB and Youthstart, mentees are offered the opportunity to take part in this training programme designed to encourage entrepreneurship and to introduce them to the business world. Youthstart’s

mission is to give confidence to young people starting out in the world and to show them new prospects in employment. Youthstart offers practical, concrete, interactive training courses over eight days. Six mentees were able to take part in 2016.

Housing guideWe have been struck by the poor housing situation affecting many of our mentees, and have acquired an insight into how difficult it is for them to focus on job-seeking under these circumstances. A guide book explaining how to search for and manage a rental in Brussels has been drawn up by a team of eight mentors, coordinated by DUO for a JOB. This guide lists the Brussels’ associations active in searching for accommodation, thus guiding mentees towards specialised partners.

MENTORING TOOLS

19

NEW

Speech therapyChantal and Bernadette offer their services as volunteer speech therapists. They offer individual support, helping mentees to overcome their difficulties in pronouncing French. Six young people benefited from regular speech therapy sessions in 2016, significantly strengthening their capacity for expression and their self-confidence.

CV workshopsTo develop our mentors’ skills in supporting mentees to draft their CVs, Véronique and François also hold a monthly workshop on the best way of drawing up a CV. They give the mentors all the tricks and tips, the important points to include in a CV and the mistakes to avoid. These workshops are held in collaboration with Mercury Urval, who supports us with both expertise and logistics

New software (CRM)The operational team’s work is now supported by new software tailor-made for DUO for a JOB, bringing together all the information about our mentors and mentees and about the monitoring of duos. Along with improved ease of use, this tool simplifies the monitoring of duos by automating the administrative tasks. It also enables us to compile accurate statistics on our results. The geographical expansion of DUO for a JOB and the growth of the team bring us new challenges and new practices on a daily basis. The team of developers from Think Peaks offer new functionalities regularly to meet these needs, with the primary aim of enabling DUO coordinators to maximise the time they spend with their duos and to optimise the quality of monitoring.

While continuing to develop our tools, we are also working on a guide to childcare and the development of various tools for capitalising on the experience and knowledge acquired by our duos. We are also considering different approaches to improving the on-going training of our mentors.

MENTORING TOOLS

20

“DUO for a JOB gave me the chance to meet some marvellous, courageous people, whom I would never have met otherwise. These encounters help you overcome prejudice and understand all the riches that other cultures bring us.”

Véronique, 66

Chantal

THE DUO COMMUNITY

“It’s a great pleasure to take part in thiscross-cultural, inter-generational experience and thus participate in writing tomorrow’s world!”

A mentor

PORTRAITS OF OUR MENTEES

Jimmy

Lilas

Eric

Decio ArianeArlette

Marie-Ange

Mokhtar

Tiguidanké

Parwiz

Francine

Amadou

AGE AND GENDER:

Since the association was founded in 2013, the number of mentees we support has risen steadily. 487 young people have so far benefitted from the support of a mentor, over half of them in 2016.

The young people mentored by DUO have a wide range of profiles

In all age ranges, there is an even distribution of men and women.

THE DUO COMMUNITY

25 - 29 30 - 33

Men

20 - 24< 20

1 3

55

135144

584547

Woman

25

EDUCATION LEVEL

TYPE OF DEGREES:

Half of the mentees had no qualification recognised in Belgium, or had no certificate of secondary education.

37% of young people with no recognised qualification had a secondary or higher qualification in their country of origin. In some cases it might be possible to obtain recognition of these qualifications, but this will be impossible in other cases.

In the absence of a recognised qualification, the challenge is to demonstrate the skills and qualifications of young people in the job market, and often to consider a change of direction.

A little less than a third of the young people mentored have higher education qualifications recognised in Belgium.

THE DUO COMMUNITY

University

13 %

15 %

22 %7 %

43 % Higher education, short type

Certi�cate of secondary education

Quali�cation < certi�cate of secondary education

No (recognised) quali�cation

26

RESIDENCE PERMIT:

ORIGIN

STATUS

Family reunion is the main way into Belgium⁶. This is reflected in the people helped by DUO, since more than a third of young people arrived through this channel. However, around a quarter of mentees have international protection.

Since the programme was opened to Belgians in 2015 (young people born in Belgium or naturalised), their proportion has risen significantly (18% in 2016 compared to 11% in 2015).

A majority of mentees come from the African content, in particular Morocco, Guinea, the DRC, Cameroon and Rwanda.

However, we have seen a significant rise in young people from Syria and Afghanistan in the past year. This entirely reflects the reality of migratory flows linked to international protection in Belgium.

Overall, our public illustrates the multicultural riches of Brussels, representing 70 different places of origin.

6-7. Source: Myria, Centre Fédéral Migration - “La migration en chiffres et en droits 2016”

THE DUO COMMUNITY

Family reunion

3%2%

36%

24%

18%

17%

Refugee

Other limited permit

Belgian

Student

Subsidiary protection

27

GEO

GRA

PHIC

DIS

TRIB

UTI

ON

:

THE DUO COMMUNITY

13X

98

65

43

21

8274

Mor

occo

41DRC

28

Cam

eroo

nG

uine

a Co

nakr

y

21

Rwan

da

18Syri

a

14

Alg

eria

28

Alain

Chantal

Philippe

PORTRAITS OF OUR MENTORS

Marc ClodaghChantal

Maryse Pascal

Ghislaine

Elizabeth

Alain Marc

NUMBER OF ACTIVE MENTORS:

AGE AND GENDER:

The number of mentors has almost doubled this year, rising from 166 to 317.

These include our first mentors in Liege (6) and Antwerp (17)!

Our community of mentors is fairly evenly divided in terms of gender, since 44.8% are women and 55.2% men.

Women are proportionally more represented in the under-60 group. 60% of mentors are aged between 60

and 70, and 76% have a university background. Far from being an outlier, this reflects the profile of volunteers in Belgium generally⁸.

8. Le Volontariat En Belgique – Chiffres Clés Fondation Roi Baudouin Report– October 2015

THE DUO COMMUNITY

2013

317

2014 2015 2016

166

94

55

<50

Women

Men

1

12

20

13

32

47

34

61

37

21

811

2

50 - 54 55 - 59 60 - 64 65 - 69 70 - 74 75 - 79 ans

31

SECTORS OF ACTIVITY:

Our mentors have backgrounds in 50 different sectors, corresponding to the diversity sought by our mentees. This diversity is an undeniable asset when setting up a duo.

Commerce and administration are well represented among both mentors and mentees. Generalist sectors,

such as human resources and teaching, also enable us to establish many duos focused on defining a career plan.

However, some sectors are generally under-represented among our mentors, whereas mentee demand is strong; these sectors include repairs/maintenance, hotel/catering and the logistics/transport sector.

THE DUO COMMUNITY

0 2 4 6 8 10 12%

Bank/ Insurance

Teaching

Law/ Justice

Childcare

Art/ Design

Human resources

Audit/ Management

Industry

Repairs/ Maintenance

Construction work/ Building

IT/ Telecoms

Communication/Marketing

Accounting

Logistics/ Transport

Hotel/ Catering

Medical/ Healthcare

Social

Administration

Commerce/Distribution

mentees mentors

0 2 4 6 8 10 12%

Bank/ Insurance

Teaching

Law/ Justice

Childcare

Art/ Design

Human resources

Audit/ Management

Industry

Repairs/ Maintenance

Construction work/ Building

IT/ Telecoms

Communication/Marketing

Accounting

Logistics/ Transport

Hotel/ Catering

Medical/ Healthcare

Social

Administration

Commerce/Distribution

mentees mentors

32

OUR VOLUNTEERS

If you would like to get involved, don’t hesitate to take a look at our targeted offers on the all-new DUO website. There is bound to be something that matches your profile and your wishes!

As well as mentors and mentees, DUO also has a community of volunteers who support the team in its tasks and the development of its services.

They provide the mentoring support services (CV workshops for mentors, CV revision services for mentees, mock job interviews), speech therapy sessions, the housing guide and the Listening Centre. Further still from the public eye, they provide priceless help in areas such as administration, accounting, legal and IT, translations and proofreading. Today more than 60 volunteers have helped or are still helping DUO, from time to time or more regularly, to operate and grow.

Their help is invaluable, and we thank them all from the bottom of our hearts!

In order to improve coordination and growth, a voluntary service centre has been created within the team. The aim is to develop the activity in three ways: by bringing together our existing active volunteers, by structuring their support within the association, and finally by matching the offers of help with DUO’s needs. To support the association in its development, volunteer positions will open in 2017.

THE DUO COMMUNITY

33

“A great experience which I enjoyed very much, and surrounded by super-motivated people.”

Philippe, volunteer

OUR TEAM

It was at the end of my management studies that I began to think about helping others to access the things I’d always just been given: networking contacts, an advisor, a guide, support. Six years later, Matthieu and I launched the scheme and set up the first duos. Since then, we’ve met some great people and with them have come some marvellous stories... which we’ve made even better with our amazing team!

I first came into contact with DUO for a JOB when it was first set up, and it was love at first sight, with the certainty that this was THE good idea and an immediate desire to get involved and play a part. It also came at the right moment in my life; after seven years in humanitarian aid, I wanted to base my commitment towards people on the move in Belgium. I’ve been in charge of operations since then, and every day the experience of duos strengthens my belief in this magnificent platform for human meetings and interactions.

We launched DUO for a JOB in the hope of setting up a small project in Brussels. During the first few months, the prospect of being paid one day seemed very unlikely! Today there are ten times as many of us and we have more than 300 mentors in three different cities. I look forward to seeing the project grow across Europe!

Frédéric Simonart

Julie Bodson

Matthieu Le Grelle

Managing Director

Operations Coordinator

Managing Director

THE DUO COMMUNITY

35

It was in 2012, in between two missions with Médecins sans Frontières, that Matthieu first talked to me about DUO for a JOB. An idea like DUO gets under your skin, it stays with you. A project like DUO also appeals to business engineers who, like me, need something concrete and quantifiable, as well as authenticity. To see through DUO is like a prism onto our society, it means grasping reality, a moment of clarity. My passion for DUO, for the duos, is a daily pleasure to communicate.

After an experience in social entrepreneurship, I discovered the concept of DUO for a JOB with great enthusiasm. I was instantly seduced by the energy, the desire for change and the professionalism that reigns in the project. I thus decided to get into the adventure and got involved in the DUO adventure to help develop an innovative job-seeking project, to create a bond between people in Liege and offer them a unique experience!

If you are a Belgian-Mexican Antwerper from Brussels who enjoys skateboarding as much as golf or football, you never really fit in. On the other hand, it meant I could learn a lot. These lessons, combined with my experiences in the public and private social sector, are all assets for the development of DUO for a JOB in Antwerp. Building bridges between sectors, generations and the population: that’s our commitment for 2017. Every duo that we create shows us that it’s through interaction that we can make the difference.

Emmanuelle Ghislain

Céline Naveau

Carlos Rovzar

Marketing & Communication Coordinator

Regional Manager Liège

Regional Manager Antwerp

THE DUO COMMUNITY

36

After six years working in socio-professional integration with vulnerable job-seekers, joining the DUO team in early 2016 was an obvious step. For me, DUO for a JOB is a project in the spirit of the times, intervening in a practical way to improve access to jobs for young people while also working towards a more solidarity-based and equal society where everyone has a place. Within the team, I help set up and monitor the duos, I manage the pool of mentees and I am a coordinator in the field of socio-professional integration.

I joined DUO in June 2016, almost immediately after a mission for MSF translating for refugees arriving in Greece. Watching all those people come through, I often asked myself what services would be offered to them to help them integrate at the end of their journey. When I found the team and the mentor community at DUO, I had part of the answer. As well as monitoring duos, I am in charge of developing our operating software, recruiting new mentees and social coordination with our partners in the non-profit sector.

I had the pleasure of joining DUO in January 2016, a few months after I arrived in Belgium. Discovering Brussels, its diversity and its solidarity, through the experience of DUO is an amazing daily adventure for me. After several years of front-line support for socio-professional organisations in the Paris region, I now support the duos behind the scenes. Encouraging unexpected encounters and seeing relationships develop every day is a nice reward. In the team, I’m particularly responsible for managing the pool of mentors and training.

Pauline Pondeville

Gilbert Carlson

Anaïs Perrillat

Mentoring Program Officer



THE DUO COMMUNITY

37

After mainly working in European territorial cooperation, and then in the social economy in Brussels, joining the DUO team was the only thing that gave me any enthusiasm for returning after my sabbatical year! While I had supported the concept as soon as I first heard of this project when it was still being set up, the community I’ve found here has exceeded my hopes. A boost of good humour in daily life!

After several years in the commercial sector, I decided to move into a sector than was better aligned with my values. Meeting and working closely with people whose paths would probably never have crossed, knowing that with the right encouragement vocations would emerge, is a great human adventure that I take part in every day. It is a pleasure to welcome the cheerful faces of our community, to help the Operations department and to work towards making our objectives a reality.

I joined the DUO for a JOB team in September 2016 a new adventure after ten years in the private sector. My experience is in human resources, in particular recruitment and staff development. Working with and for people has always been my passion. Also, at DUO, I can do the job I love in a team with an excellent sense of humour.

Fanny Broussan

Alyie Yaman

Carole Cammaert


Operations assistant


THE DUO COMMUNITY

38

I’m a graphic designer by training, so I was delighted to join the communications team this year. At DUO, communications means organising and taking part in events like the 20km of Brussels, sailing as duos, hyperactive DUO! There are radio and TV appearances, star DUO! But also photo shoots and recordings, glamour DUO! But the most important are the moments of meeting and sharing... just DUO.

I’ve chosen to exercise my passion for IT and logistics at DUO for a JOB. Helping the project in my own way to take shape and grow is a daily pleasure.

I joined the DUO communications team this year as a trainee. I have a master’s degree in Information and Communication from ULB and I’m really lucky to be able to learn in a young friendly team that’s growing. I’m delighted to be able to help young people looking for work by thinking of the best ways to introduce them to DUO!

Alicia Eyongo

Ishkhan Sharoian

Safia Bihmedn

Communication Officer

Logistic & IT manager

Communication Intern

THE DUO COMMUNITY

39

We cannot remember 2016 without mentioning the departure of Juliette, one of our first project coordinators, who decided to take up new challenges at Bruxelles Laïque. Not forgetting Yassine, who has joined INSAS to study as a sound engineer; Ahlam, our communications trainee now working for the STIB; and finally Cristina, who has left to focus on her Masters degree and who we hope to see among us again very soon.

THOSE WHO HAVE LEFT FOR PASTURES NEW...

THE DUO COMMUNITY

40

“My mentor helped me to gain a lot of self-confidence and convinced me that I should never give up. Eventually I landed some job interviews and I am proud today to present my CV and my architecture book when I go for an interview or apply for a job. An experience I’ll never forget!”

Nedjema, 24

Mariama

RESULTS

“DUO for a JOB is like a Swiss Army knife.”

A mentor

245 new duos were created in 2016, 60% more than the previous year.

At 31 December 2016, a total of 480 duos had been formed since the association was launched.

NUMBER OF DUOS CRETAED:

RESULTS

2013

9

2014 2015 2016

73

153

245

640 hours

600 hours

544 hours

245 hours

160 hours

ofmentoring

for mentees

ofindividual interviews

of workshops (CVs, mock interviews, Facebook)

ofmentor

training

of assessment

by the participants

of intervision

between mentors

13700 hours

In terms of volume of activities,

2016 also saw:

640 hours

600 hours

544 hours

245 hours

160 hours

ofmentoring

for mentees

ofindividual interviews

of workshops (CVs, mock interviews, Facebook)

ofmentor

training

of assessment

by the participants

of intervision

between mentors

13700 hours

In terms of volume of activities,

2016 also saw:

43

RESULTS SINCE THE START OF ACTIVITY(332 CONCLUDED DUOS):

DETAIL OF THE POSITIVE OUTCOMES:

At 31 December 2016, DUO for a JOB recorded excellent results! Of the 332 duos that had completed their mentoring period, 73% had positive outcomes: permanent contract, temporary contract, training or return to education.

In terms of access to employment, 53% of mentees found a job in the 12 months following the start of mentoring, representing more than twice the natural integration rate of 26%.

For a young job-seeker, taking part in DUO's programme doubles their chances of employement

One in four mentees are still looking for a job after twelve months. However, once the bond has been created, many contacts with mentors are maintained and the active search continues outside the association.

RESULTS

Employment rate

44% 53%

20%22%

66%

Rate of access to placements and training

over 6 months: over 12 months:

Positive outcomes

73%

Employment rate

44% 53%

20%22%

66%



Positive outcomes

73%

Employment rate

44% 53%

20%22%

66%



Positive outcomes

73%

Self-employment

Vocational placement

Skills training

Return to education

Job seeking

Temporary contract

Permanent contract

27%

20%5%

12%

2%

1%

33%Self-employment

Vocational placement

Skills training

Return to education

Job seeking

Temporary contract

Permanent contract

27%

20%5%

12%

2%

1%

33%

44

THE OTHER CONTRIBUTIONS OF MENTORING

OVERALL PROGRAMME ASSESSMENT

As well as the proven results obtained in the field of professional integration, mentoring also enables mentees to develop many other aptitudes that improve their employability. This is illustrated in the results of the qualitative survey conducted among assessed mentees, which are shown in the table below:

The great majority of mentees say that they have improved their confidence and their independence in searching for a job. More than 85% also say that they have a better grasp of the job-seeking process thanks to the work carried out with their mentors on their career plans, the tools made available to them (CV, accompanying letter, mock interviews, etc.) and/or of the different channels for job-seeking.

In 2016, more than 95% of mentees and mentors said that overall they were (very) satisfied with the programme and the experience, both personally and professionally.

RESULTS

0 20 40 60 80 100%

Improving languages (FR, NL, EN)

Acquiring professional skills

Discovering a professional sector, a career

Developing a professional/social network

Improving knowledge of Belgian culture

Developing a career plan

Learning the channels for job-seeking

Increased independence

Learning the tools for job-seeking

Improved self-con�dence 94%

93%

91%

88%

88%

81%

79%

72%

69%

61%

45

SATISFACTION EXPRESSED BY PARTICIPANTS IN THE PROGRAMME:

Mentoringfosters theself-confidenceand autonomy of the youth

RESULTS

not satis�ed

mentees

5%3%

5% 6%

37%

45%

53%

46%

more or less satis�ed

satis�ed very satis�ed

mentors

not satis�ed

mentees

5%3%

5% 6%

37%

45%

53%

46%

more or less satis�ed

satis�ed very satis�ed

mentors

46

ASSESSMENT BY MENTORS

INDICATORS OF SATISFACTION:

At 31 December 2016, 220 of the 235 mentors who had finished their mentoring assignment wanted to commit to the adventure again with another mentee.This retention rate, of which we are very proud, demonstrates that mentors take pleasure in this mentoring programme, and that they too gain an enormous amount from it.

We are happy to observe that the quality of the training, the supervision of coordinators and the conditions of reception were unanimously praised by mentors. This information is of the greatest importance to us, because, even as we are growing significantly, we give priority to guaranteeing all our participants an equal and ever-improving quality of service. Finally, 95% of mentors say they were very satisfied with the choice of the mentee they were introduced to.

RESULTS

0 20 40 60 80 100%

Activities between duos

Mentors’ network

Intervision

Supervision by coordinators

Choice of mentee

Reception conditions

Training courses and tools 99%

2016

95%

96%

96%

95%

93%90%

92%70%

81%

75%

100%

90%

89%

2015

47

94% of the mentors re-enroll

RESULTS

48

Georgios, a former Technical Director for Delhaize, joined DUO as he left for retirement. As he explains:"I always promised myself that the day I stopped working I would dedicate time to helping other people.”

Rosine is from Cameroon. As soon as she arrived in Belgium she returned to her studies in the field of Building. Rosine dreamt then of working on construction sites and managing a team as a foreman or quantity surveyor.

"It's a man's job", she was often told. "Since I was a little girl, I've always wanted to show that women are capable of doing what men do", she explains. "When I was younger, and already very curious, when I would pass under bridges I would ask myself

how they poured concrete underwater to build" she reminisces." As soon as DUO suggested Georgios as a mentor, I thought: "He's the right one. When he told me about his career, I was blown away! It gave me confidence and the will to believe."

DUO STORIES

Indeed, it took less than four months for the duo to find Rosine an open ended contract as an assistant foreman! Even though their duo ended six months ago, Georgios and Rosine still speak and see each other regularly.

“It’s a marvellous adventure in sharing experiences, culture and humanism. My mentee was amazed that I was so involved in his search for a job. He hadn’t realised how much I cared about it. I had before me, beside me, a young person full of talents who was unknown to society and I was in a hurry to introduce him and encourage him, he was so motivated. I realised how tough it is these days to find work. What an experience!”

Patrick, 64

Pierre

PARTNERS

“Through DUO, we get to know the wealth of initiatives set up to help young people, to support

their social or vocational integration.It’s good to see.”

A mentor

OUR OPERATING PARTNERS

In its day-to-day work, the operational team relies on a network of institutional and non-profit partners and contacts. DUO for a JOB counts on the expertise and skills of specialists in performing and developing its activities.

HISTORICAL PARTNERSHIPS STRENGTHENED

Lets us first mention our long-standing partners whose support has been as strong as ever over the course of 2016. Actiris, Bon, Convivial, Caritas, the CBAI, the King Baudouin Foundation, the Réseau MAG, and Ciré are all among the many partners who have played a critical role in training new mentors, raising awareness among future mentees, networking good sponsorship practices and supporting mentees in their administrative steps.

We have also strengthened our links with the key bodies promoting socio-professional integration in Brussels

(such as Missions locales, Werkwinkels, socio-professional integration units at the CPAS, the Centrale de l’emploi de la Ville de Bruxelles, social temporary work agencies, etc.) and with a number of education facilities (CVO Lethas, EPFC, etc.).

A GROWING NETWORK

In order to continue to expand the non-profit network with which we work, new synergies have also been created. We have formed promising links with non-profit organisations that are active in the social sector and that work with newly arrived migrants (such as Mentor escale, TYN, Exil, etc.), with the reception service for new arrivals run by VIA asbl, and with innovative initiatives such as SINGA, Refugees got talent, Art2work, Cinemaximiliaan and Tandem.

We will mainly work to multiply and enhance these synergies. On the 6th of October 2016 we organised a meeting day for our public and partners. During an afternoon at our offices, our mentors and mentees were able to put their questions directly to representatives of associations, Missions locales and the CPAS. In 2017 we will hold more of these meetings. More generally, we hope to facilitate contacts between our public and the players who are likely to be able to help them in their endeavours and thus improve our baseline capacity. It is clear that DUO for a JOB would not be here without this network of specialist, high-performing associations and institutions. We warmly thank all our partners, who play a full role in the success of our duos.

PARTNERS

53

OUR FINANCIAL PARTNERS

OUR HISTORICAL PARTNERS

OUR NEW PARTNERS

In 2016, many financial partners chose DUO for a JOB with the desire to get involved in a practical way in working for greater social cohesion in a world that is more equal and respectful of difference.

Whether they are institutions, corporations, donors or foundations, they all support us in our day-to-day work. For several months or even years, their generosity has enabled our association to offer a high-quality service to an ever-growing number of young and less-young people.

Though we cannot name them all individually, we should not forget the very many donors and sponsors who enable us to make the difference.

In the name of us all, thank you for your trust and generosity!

Fondation Butterfly Marie-Laure et Michel Peterbroeck

PARTNERS

54

“For me DUO for a JOB is a project with real value. A project that enables us to ditch the stereotypes, and to bring people closer together. It’s a project full of hopes, successes and magic. Because you only find magic outside the box, outside your comfort zone.”

Misha, volunteer

FINANCIAL STATEMENT AND SOURCES OF DONATIONS

“From what we get, we can make a living; what we give, however, makes a life.”

Arthur Ashe,motto adopted by the Fondation Epic

STRUCTURE OF EXPENSES:

ANNUAL STATEMENT OF FINANCIAL POSITION (€)

BALANCE SHEET

The auditor, PwC Réviseurs d’Entreprises sccrl represented by Mr Romain Seffer confirms that his audit, which is essentially complete, has revealed no significant inaccuracies in the draft annual accounts, and that the accounting information presented in the annual statement agrees in all important respects with the said draft accounts from which it is extracted.


ASSETS

FIXED ASSETS 173.009

Intangible fixed assets 50.309

Tangible fixed assets 120.256

Furnishings and vehicles 76.437

Other tangible assets 43.819

Financial assets 2444

CURRENT ASSETS 907.200

Receivables within one year 231.636

Cash equivalents 669.965

Accrued income and deferred liabilities

5.599

TOTAL ASSETS 1.080.209

LIABILITIES

EQUITY 356.603

Capital and reserves 3.826

Allocated funds 0

Profit carried forward 218.455

Capital subsidies 134.322

DEBTS 723.606

Debts within one year 186.930

Financial debts 8.461

Trade debts 23.237

Taxes, wages and social security

139.895

Other liabilities 15.338

Accrued liabilities and deferred income

536.675

Income to be carried forward 536.675

TOTAL LIABILITIES 1.080.209

Personnel Costs

Functioning Costs

Investment Costs

Communication

Events & Activities69%

18%

8%4% 1%

57

STRUCTURE OF INCOMES:


PROFIT OR LOSS ACCOUNT

EXPENSES 2016 2015

Personnel costs 630.219 333.814

Operating expenses 168.385 124.261

Investment expenses (depreciation) 70.746 28.743

Communication 33.471 14.707

Events and activities 11.953 1.921

Miscellaneous financial expenses 711 559

TOTAL 915.485 504.005

REVENUE 2016 2015

Individual donations 42.986 17.546

Enterprises 23.539 67.360

Sponsors 519.952 344.216

Transfer to capital subsidies -121.704 -77.481

Depreciation of capital subsidies 59.588 20.120

Subsidies 134.728 123.137

Foundations 169.400 110.000

Prizes and awards 0 12.000

Other income 5.549 3.783

TOTAL 834.038 620.681

RESULT BEFORE ALLOCATION -81.447 116.676

Allocation to funds 0 -81.072

Drawdown from funds 81.072 0

RESULT AFTER ALLOCATION -375 35.604

Patronage

Subsidies

Foundations

Small/ Medium Donors

Corporations

3%5%

15%

58%

19%

58

SOURCES OF DONATIONS

As we announced last year, increasing and diversifying our funds is one of the main challenges of our organisation, enabling us to guarantee the independence and long-term survival of its work. Having nearly doubled the pledges for support from foundations and corporations (this will show in our 2017 report), we are happy to announce the successful impact of this essential diversification.

In light of this, we have developed a number of services for companies, meeting the needs of their organisations as well as ours.


59

These services include the “People” option chosen by BPost and BNP Paribas, which enables enterprises simultaneously to invest in the training of their staff aged over 50 (cross-cultural training, and training in transferring skills), enhancing their profile and motivation, and in a project which has a real local impact.

Some companies have preferred to get involved in a Project, thus enabling DUO to make strategic progress in a number of areas. Others, such as Sthree, Cubik, dFakto and Aremis, have opted to give their teams a chance to play a part personally and to encourage skills-based patronage, either for some hours or over the longer term.

For the first time since it began operating, DUO conducted a crowdfunding campaign on the Gingo platform, with the support of Oxygen Lab. This first-time experience was a success, raising 117% of its target thanks to the support of thirty-five generous donors.

Other sources of donations, such as birthday or wedding collections, one-off or regular gifts and sports sponsorship, are all heart-warming demonstrations of confidence and encourage us to go forward.


An innovative way to involve your 50+, create internal new dynamics, ease recruitment and diversify your human resources

Project Passion

A mid to long term involvement of human resources of the company into the mission of the organisation (allowing resources on regular basis for voluntary work)

People

A tailor-made project answering both parties expectations, visions and needs (ex.: sponsoring of new offices)


Project Passion


People



Project Passion


People



Project Passion


People


60

A key stage will be achieved this year. All our donors can deduct their donations against tax thanks to the hosting of the “Friends of DUO for a JOB” fund within the Roi Baudouin Foundation. Our new internet platform will therefore include tools facilitating sponsorship, the organisation of collections and private donations in general. These tools will simultaneously ensure transparency in the use of our funds, which is of great importance to our association.We aim to develop even wider partnerships with the private sector, capitalising on the complementarity of our missions and objectives. We also plan to strengthen and expand our collaboration with public and private institutions such as foundations.


61

If you too would like to get involved in the non-profit sector by supporting a practical project that transforms the lives of many young and not-so-young people while redrawing the future for us all, we invite you to make your donations to our account or through the Fondation Roi Baudouin care of the fund entitled: "Fonds des Amis de DUO for a JOB", in order to benefit from the tax deduction (for donations equal or larger than 40€).

Fondation Roi Baudouin's account:

BE 10 0000 0000 0404

with the communication

+++017/0460/00057+++

DUO for a JOB's account number:

BE 04 0016 85717631

Our colleague Emmanuelle [email protected]

will be delighted to answer any questions directly

62

“These duos give meaning to our lives, to our retirement. They bring life to your life. Every road is different: new challenges, new ideas, new searches, new ways of adapting, new questions and doubts. Every new duo is a challenge. Every new duo makes us grow.”

Rose-Marie, 63

Mariske


“Before DUO, my mentor was someone I didn’t know at all. Now she’ll always be there.”

A mentee

In 2016, the Marketing and Communication department continued its success with the same three major objectives: ensuring the recruitment of new mentors and mentees, encouraging exchanges within the community and lastly raising the overall profile of DUO for a JOB.

Achieving these objectives required the definition and strengthening of our position in Belgium9, and the identification and exploitation of the appropriate channels of communication (inter alia by studying our beneficiaries).

In 2016, two main communication tools were preferred.

9. Study conducted in conjunction with the Solvay Brussels School


65

THE MEDIA

We can only be delighted with the press coverage we received this year, especially with its quality. DUO for a JOB was the subject of nearly 40 articles, interviews or reports in the French-language, Dutch-language, international and community press. Much ink was spilt over the Social Impact Bond, particularly when it was show-cased in the Standford Social Innovation Review by the Groupe du Vendredi team10. DUO was also lucky enough to be chosen by Tempo Team to represent one of the “practical and positive solutions” to the issues exposed by its study on prolonging career times and the problems of making best use of older people at work. Our selection as one of the eight Belgian "voices" for the Sustainable Development Goals11 (SDG) by the organisation The Shift was another aspect of this media success. Finally, and above all, our duos, with their striking and moving stories, have been vividly portrayed in the media. They are without doubt our best way of communicating with the general public.

10. Discussion forum composed of young people from a wide range of backgrounds 11. Targets set by the United Nations based around 17 goals of world-wide interest (reducing inequalities, water, health, etc.)


66

EVENTS

These events are the cornerstones of communication for DUO. Whether DUO stages them or attends as a guest, these moments are an opportunity to introduce the association to the general public, to invite them to join in the adventure or to establish closer ties in the existing community.

The 20km of Brussels is a good example. In 2016 the association took part in the sporting event for the first time, setting up a stand in the DUO for a JOB colours where we were able to welcome no fewer than 60 runners and their supporters. This first trial was a success, given the many visitors who came to share this warm musical moment.

There have also been some themed evening events on topical subjects or marking a key moment for the association (end of the crowdfunding campaign, debates, viewing, etc.)


67

Several initiatives which were launched in 2016 will reach completion in the early months of 2017:

As we write these lines, we are on the point of finalising our new website. Liveliness, responsiveness and ease of use will be the key words.

Similarly, March sees the launch of our first social media campaign intended to introduce us to a young public of potential mentees.

We will launch our campaign on the NRJ/Nostalgie airwaves thanks to air-time minutes acquired through the “100 minutes for a better world” competition.

In the early part of the year you will also see the faces of some of our duos in the pages of La Libre Belgique, one of our partners and patrons.

The opening of our offices in Antwerp and Liege, the traditional 20km race, our awareness-raising campaign alongside the other SDG Voices, the creation of new video or photo visuals are among the activities planned for the months to come.

68

"DUO is fantastic. They found me a mentor that gets me. He helped me gain more self confidence. He showed me I am capable of succeeding. This program opens doors for us."

Mustapha, 26

Nazir


“The end of one fight leads to the start of the next.”

A mentee

Current events in 2016 put the social, political and media spotlight on migration. Numerous platforms and conferences were organised on the subject of the professional integration of immigrants in general, and refugees in particular. As part of the debate in Belgium and in Europe, we have regularly been invited to present the DUO for a JOB project and its activities, and to formulate some very practical conclusions and recommendations drawn from our experience. This inspired us to think about raising awareness in the general public and hence to develop our advocacy work.


71

In 2016 we had several opportunities to make our contribution to the discussion on the integration of refugees into the labour market:

• At the international level: at the European Economic and Social Committee, before the Scandinavian Association of Local Authorities and Regions, during the international IOM conference in Ljubljana, at the Intergovernmental Consultation on migration, asylum and refugees, during the European Mentoring Summit, and at the “Human Rights Day” evening event organised by the UNHCR.

• At the Belgian level: within educational institutions (UDA, Connaissance & Vie conferences), and in professional (ADIC, HR Jam’s), political ("Créons demain") and private (Reinventing Brussels, Rotary) groups.

• The project has also been identified as an example of best practice by the International Federation of the Red Cross and the Red Crescent12, the OIM13, the Jesuit Refugee Service14 and la Fonda, Futuribles International15.

12. In the microsite for the “Smart practices that enhance resilience of migrants”: http://media.ifrc.org/global-review-on-migration/13. IOM, Skils2work project (http://belgium.iom.int/skills2work)14. JRS, "I get you project" which identifies the best initiatives for creating social links in Europe: http://www.igetyou-jrs.org/belgium-fr/15. La Fonda and Futuribles International: forward study entitled "Vieillissement démographique : défis et opportunités pour les organisations de l’économie sociale et solidaire", a detailed monograph on the work of DUO for a JOB


72

THE CHALLENGES

TOWARDS A RESPONSE

The young people whom we meet at DUO have particular difficulties in accessing the labour market. These include inequality in terms of access to education and training, the ethnic stratification of the labour market, discrimination in recruitment, the particular demands of employment in Brussels, but also the absence of a social and professional network, isolation, frustration and above all a lack of self-confidence.

The current offer of support to overcome these obstacles is insufficient. These young people need tailored support, guidance and information. This type of support entails taking time to assess their needs and find solutions that meet the particular requirements identified, ideally within a long-term relationship of trust. We also find that, despite the large number of services existing to guide young people into employment, some young people lack the resources to connect between these initiatives in order to find their way.

2016 saw an unprecedented interest in the issue of the reception and professional integration of refugees, and, in the longer term, young people from immigrant backgrounds. DUO for a JOB takes part in this movement, and belongs within the broad network (non-profit players, public and private sectors, think tanks, etc.) in which the work of the different stakeholders cannot be seen in isolation. The support that DUO for a JOB offers is intended above all to provide a key link, a human bond, a personalised contact with the specialist services.

The voluntary involvement of older people is an appropriate toolVolunteer work by our senior participants is a source of inestimable riches due to their availability, their willingness to continue an active career and their desire to share their experience. Skills transfer is also a crucial way of mitigating the lack of social capital and the absence of professional networks among these young people.

FEEDBACK ON THREE YEARS SPENT SUPPORTING YOUNG PEOPLE

FROM IMMIGRANT BACKGROUNDS INTO WORK.

WHAT ARE OUR CONCLUSIONS?


73

The investment pays offToday we can demonstrate that the time and resources invested in offering this kind of adapted support pays off in the long term both financially and socially. The results, in terms of getting people into work and the assessment of quality criteria, are proof. They enable these young people to get involved in the economic development of the country and to play a part in a social project all while entering the labour market.

The public sector partnerships established or strengthened during these last 12 months (especially Actiris and the VDAB) speak enthusiastically about their heightened awareness of the added value generated by mentoring. We hope that this support will continue to develop and strengthen in 2017.

The individual meeting creates the common bondApart from job-seeking, these duos also constitute a unique and unprecedented platform for individual, cross-cultural and inter-generational meetings. This type of meeting leads to familiarity with the other, the discovery of their experience, and the deconstruction of prejudices. It therefore represents a powerful tool for strengthening social cohesion.

It is with great satisfaction that we see mentors and mentees becoming the ambassadors of an informed and caring message about the other. We are convinced that initiatives that promote these bridge-building messages are vital to the future of our society.


74

“I couldn’t have asked for anything better than DUO for a JOB for my first volunteering experience! A programme with meaning, led by a cheerful and dynamic young team in a warm atmosphere. Such a pleasure to talk about the exceptional human encounters of our duos!”

Habiba, volunteer

THE STARTOF GEOGRAPHIC EXPANSION

“Where your heart is, your feet are sure to follow.”

A mentor

Late 2015, the VDAB offered us its support to open a DUO for a JOB branch in Antwerp. After much thought and consultations with our mentoring committee, we decided to launch DUO for a JOB not just in Antwerp but also in Liege, the main city and economic capital of Wallonia. Consultation with people, organisations, companies and institutions active in these two regions confirmed that the DUO for a JOB model was fully compatible with the other employment support services already in place. We were welcomed with open arms, and structural partnerships were set up.

While developing our local networks, we recruited a Regional Manager for each branch. There followed a long search for that rare bird, someone equally at home in the entrepreneurial world as in non-profit and private environments, with experience of the social field and socio-professional integration.

Meeting the players responsible for socio-professional integration and public and private bodies, recruiting their first mentors and mentees and setting up mentor training were among the key activities that kept our two colleagues busy during their first months with us.

Our branches went live in January 2017, and the aim is to ensure their operations, their financial sustainability, smooth integration into the non-profit and socio-economic fabric of their regions, and the delivery of their offer to more and more duos.

Céline (Liège) and Carlos (Antwerp) joined us in

September, and after spending some weeks

working alongside us to familiarise themselves

with the project, its methodology and the

team, they took over the management of their respective branches.


77

Our ambitions for 2017 are along the same lines as last year: to increase the local, national and international impact of the association. Our results during these past three years confirm the strength of the programme (both in terms of socio-professional integration and social cohesion) and the needs we observe on a daily basis encourage us to offer our services to the largest possible number of people.

Our targets for 2017 are therefore ambitious: to create 550 duos and train 250 mentors. That means many young people to mobilise, more than 25 four-day training courses to be organised and 150 intervision sessions to schedule! To maintain both the quality of our programme and the “warm professionalism” that sets us apart, we will be concentrating on improving our methodology. We hope to draw inspiration from the best practices in mentoring in North America (where some associations succeed in setting up thousands of duos every year), to automate part of our administrative oversight (without losing the essential human contact between duos and coordinators), and to strengthen the role of volunteers within the association.

The launch of our branches in Antwerp and Liege represent a key step for DUO because they will serve as the basis for developing a methodology for the replication of the model. In the hope of bringing about rapid but controlled growth in Belgium and in Europe, this year we will launch a structural analysis of our governance. The expertise of specialists in this area will not just be useful but essential and we are delighted to be supported throughout the process by professionals in the field.


78

OUR MANY THANK YOUS

“It’s a brilliant idea to have young people from immigrant backgrounds mentored by older people with professional

experience. If it didn’t exist, you’d have to invent it!”

A mentor

We would like to close this report with a final thanks to all the people who make the DUO experience possible and who encourage us to envisage an even bigger and better future: our mentors, mentees, financial and non-profit partners, patrons and sponsors, volunteers, family and friends. Special mentions go to Maître Vanwelde at DAYEZ Avocats Associés for his keen legal advice and availability; to Marie-Noëlle de Schoutheete, who has helped us in so many different ways; to Tom Hanot, for all the talented people he places on our path; to Fovento and its many volunteers.

Our warmest thanks go to Asta Sadauskaite for the splendid layout of this brochure, to Habiba and Nanette for their meticulous proof-reading, and to all the members of the team who have contributed to this review.

Welcome and continued success in the DUO for a JOB community!

HUMANENESS

EMPOWERMENT

SHA

RIN

G

OPE

NN

ESS

SOLIDARITY

RESPECT

DIS

COV

ERY

HUMANENESS

EMPOWERMENT

DIA

LOG

UE

SHA

RIN

G

OPE

NN

ESS

CONNECTION

SOLIDARITYDIVERSITY

RESPECT

EQ

UA

LITY

DIS

COV

ERY

www.duoforajob.be

annual Report 2016 - Duo For A Job€¦ · annual report 2016. ... kaman & bruno kim & denise fany...

Documents

Transcript of annual Report 2016 - Duo For A Job€¦ · annual report 2016. ... kaman & bruno kim & denise fany...