Annual Report 2015-2016

2015C C S

A N N U A L R E P O R T

I n s p i r i n g B e y o n d B e l i e f

SundropsCentre

for Child Development

ClementsCentre forCommunity Living

3 message from the board and executive director6 clements centre society organizational chart41 years of service42 volunteers44 history of board members 47 thanks to donors50 financial information

8 sundrops centre for child development12 childcare resource and referral - cowichan valley14 childcare resource and referral - vancouver island

16 community living services overview & demographics20 children and family support program22 south end and pic day programs26 community inclusion30 supported employment program32 supported independent living and personal support initiatives programs

34 campbell residence36 marchmont residence38 ryall residence40 homeshare program

organization and

administration

sundrops centre

community inclusion

living options

I n s p i r i n g B e y o n d B e l i e f

SundropsCentre



Clements Centre Society

message from the board and executive director

Dear Friends,

The theme of this year’s Annual General Meeting is “Opportunity and Inclusion”. What do those words mean? What happens when the ideas behind those words are put into action?

We went to the dictionary to check out the meanings. Opportunity is defined as a set of circumstances that makes it possible to do something; a chance for employment or promotion. It means connection, a fair shake, a fighting chance. Inclusion is defined as the action or state of being included within a group or structure; a person or thing that is included in the whole. It means involvement, acceptance, admittance.

What does opportunity and inclusion look like at Clements Centre Society?Each one of us has potential. Each of us has dreams. Because of you, adults with lifelong developmental needs and children with special needs are able to take one step forward to achieving their dreams. Thank you.

Next year marks the 60th anniversary of Clements Centre Society. We started as donated bunkhouses to become the Cowichan region’s premier centre for children with developmental challenges and adults with lifelong developmental needs.

cont...CCS Annual Report 2015-2016 | 3

This past year, our child development team at the Sundrops Centre for Child Development provided services to over 400 families. Our adult Community Living support services assisted over 120 adults with a range of services including programs to help people find work, programs to help people to live independently in their own homes and programs for people to attend on a daily basis where they meet friends, learn life skills and participate in community activities. Residential supports provided include 24-7 fully staffed homes and contracted home sharing services.

While we work hard to provide the best quality of care and services in these core services we also strive for innovation and creativity in our mission to help all people reach their full potential. Two of the highlights of innovation this past year include the development and transformation of Lunch on Clements into a business with the capacity to provide wages and income for the people we support in that cooking program. This past year we received a grant to develop the business and increase sales and revenues. Opportunities for paid employment will be created through this social enterprise venture.

The second highlight was the continuation of a project to create a more accessible speech therapy program for First Nations children living on reserve. In a partnership with Cowichan Tribes, and with funding from the Children’s Health Foundation, a CCS Speech and Language Therapist and Cowichan Tribes support worker provided group speech sessions on reserve.

4 | CCS Annual Report 2015-2016

Dominic RockallExecutive Director

Leslie WelinBoard President

Because of the support of people in the community, the dedicated work of staff and the commitment of the board, we are able to promote the idea that opportunity and inclusion of children with special needs and adults with lifelong developmental needs is the hallmark of a caring and thriving community.

This year the Society has had many opportunities to forward our values and mission. Our mission is the reason we do what we do. It’s about educating and teaching ourselves, the people we support and our community about the value of every citizen and the power and strength of an inclusive community. Our mission reminds us every day that the work we do and the supports we provide people are effective and greatly needed. However, it also reminds us that there are still many things to do before we reach a place where all people have opportunities, are valued and are included in our community

As we take this opportunity to celebrate with you, we also wish to usethis occasion to inspire you and ourselves to keep moving forward and to continue to hold true to our mission.

CCS Annual Report 2015-2016 | 5

the organizationwho we are

vision

mission

The Clements Centre Society operates the Sundrops Centre for Child Development and the Clements Centre for Community Living.

The Clements Centre Society envisions a community in which all individuals are included, valued and celebrated.

We assist children and youth with developmental needs and adults with developmental disabilities to reach their full potential. We do this by providing a comprehensive range of services for individuals and the families who care for them.

inspiring beyond belief6 | CCS Annual Report 2015-2016

Board of Directors

Executive Director

Admin Team

Clements Centre for Community Living

Community Inclusion

Child Development Team

Infant Development

SLP

OT

PT

Cowichan CCRR

Supported Employment

A/L & LOC

South End

HomeShare

SILP/PSI

Residences

Campbell

CFS

Behavioural Support

Ryall

Marchmont

Sundrops Centre for Child Development

Family Resource Consultant

VI Regional CCRRSupported Child

Development

serving the cowichan valley since 1957


sundrops centre for child development

The Sundrops Centre for Child Development provides Early Intervention and Child Care Resource and Referral services for the Cowichan Valley and surrounding area.

This is what we do:


Infant Development

ProgramIDP supports infants and

children from birth to three years old who are at risk of or have a delay in development. IDP is a home based program

that assists families in encouraging their child’s

development.

Cowichan Valley Child Care Resource and

Referral is a provincial program funded by the

Ministry for Children and Family Development. The goal of CCRR is

to enhance the availability and quality of a range of child care options for families by providing information,

support, resource and referral services to family and child

care providers.

Supported Child Development

SCD provides a range of consulting and support

services to children, families and child care centres so that

children with extra support needs can participate in fully inclusive child care settings. The program is intended to serve children from birth to age 12.

There is a small group of youth, aged thirteen to nineteen years who receive service

while their families are at work.

TherapySpeech and

Language, Physio and Occupational therapists

provide support to children from birth to 5 years of age. Therapy services are offered in the child’s home or at the

centre. A Speech and Language Pathologist from

Island Health Authority resides with us.

The Regional Child Care

Resource and Referral Coordinator is

a resource for the CCRRs on Vancouver Island and promotes the local CCRs

in their region and liaises with regional

authorities.

Intake/ Family Resource


344referrals

41referrals

617active status

122active status

46receive additional support funding

53waiting for additional support funding

70more were served

than last year

early intervention

supported child development

A strategy to address waitlist numbers has included offering 9 group opportunities across disciplines with a focus on pre-kindergarten skills. In addition to our speech and language team, we have a speech and language pathologist funded through the Island Health Authority (IHA) and housed at Sundrops. This year, the children and families are benefiting from the addition of a SLP therapy assistant, who is also funded by IHA, to our team. We have also been able to add temporary part-time therapists to both our Occupational therapy and Physiotherapy teams. This has allowed us to see a number of children and families waiting for service by offering opportunities that would not have occurred without these therapists.The primary diagnosis of children receiving service is Autism Spectrum. Over half of the children have an unknown diagnosis at the time of referral. A total of 354 children and families were discharged from one or more programs. Many of these children continue to access other services offered by Sundrops. 110 families report that their child is of aboriginal heritage.

There are 28 families who have reported as having aboriginal

heritage receiving SCD service.

Sundrops is bursting at the seams and we continue to explore

options for relocation!


good excellentperfectgreatgood

goodgood

perfectgreat

87% of families report that they were contacted within two to four weeks following referral

97% feel that they are respected member of their child’s team

100% report that appointments are scheduled with consideration of their family’s schedule

90% of families report that they know what to do if they have a complaint or concern

88% of families report that they receive the information needed to make better decisions and understand the services available

88% of families are satisfied with the current level of service. This is a significant increase from the previous year and may be attributed to families being able to access therapy groups for their children.

88% of families state that there are accessibility issues that we should know about and the comments indicate that this is a parking issue. Parking is limited at Clements Centre and we are looking into ways to ease this situation by negotiating with the adjacent building regarding purchasing designated parking spots for families.

100% of families stated that staff explain things in a way that they can understand always or most of the time

94% of families state that they are able to follow the suggested activities for their child.

The Vancouver Island Children’s Health Foundation has graciously put our grant on hold until we are able to continue with our partnership with Ts’ewulhtun Health Centre in offering accessible speech and language services to First Nations Children and Families. We expect to continue this service in November, 2016.

family survey results 2015-2016


child careresource & referralcowichan valley

ccrr

by Myna Thompson

program employees

Professional development courses & conferences supported:

Responsible Adult course: 8 students. Outcomes: 3 grads from Cowichan Valley and 3 from the Pacheedaht First Nation.

2015 Vancouver Island Regional CCRR Conference, Nanaimo: 28 Cowichan Valley providers’ fees paid by MCFD

PDTF.

employee professional development

referral services to

families/others

Myna Thompson (Program

Coordinator) Liz Manraj &

Susie Richardson (Program

Consultants) Amy Gibb, Bev

Yeaman (Program Consultants,

Casuals)

This year’s training included, 2015 CCRR Regional Forum, “Connect, Replenish, Thrive, A Wellness Workshop” with Lynda Monk, Diversity awareness training: “Diversity and Inclusion through the Eyes of our Kids, with Dr. Linda Hill, Clements Centre online training, “Conversations that Matter,” “Cultural Competency - Diversity Training” with Dominic Rockall.

Consultants provided 685 referrals to local and regional child care related agencies, resources, and services.

87registered child care providers

1516child care spaces to children 0-12 yrs

241families received

child care referrals in person, by

phone or by email

588families

supported by consultants to apply for

MCFD subsidy benefit

42providers, parents,

community members

attended 3 workshops at

Sundrops12 | CCS Annual Report 2015-2016

Source: “Services to Clients Survey” 24% of registered child care programs responded.88% home-based providers, 12% - group providers.

community development

toy & resource

lending library (tll)

88 providers borrowed items. Providers received TLL

delivery & pickup services in 7 communities: Chemainus,

Crofton, Duncan, North Cowichan, Lake Cowichan,

Cobble Hill, and Shawnigan Lake.

67 events/presentations/programs were

provided, attended, and/or supported in & around the Cowichan

Valley region with Community Partners.

CCRR Consultants supported families, child care providers and communities with referrals to child care programs, Child Care Subsidy assistance, professional development training courses

and workshops, toy lending library (onsite and outreach services), registration of license-not-required care (RLNR) home-based care, and by participating in community partner programs and events

for families.

WHICH SERVICES ARE VALUED AS ‘VERY IMPORTANT’ BY OUR CLIENTS?Professional Development workshops & courses, Island Family Info (IFI) CCRR regional website, child care referral registry,updates on MCFD, consultations with Program Consultants.

Respondents requested workshops with Sundrops CDC Early Intervention Therapists, and curriculum planning workshops for children birth to 5 years.

RLNR respondents: Most important services: Home visits and support from CCRR to complete RLNR registration process.


by Catherine Carter Clark

child careresource & referralvancouver island

ccrr

A TYPICAL YEAR IN OUR REGIONAL OFFICE? CHECK IT OUT!

* planned and organized conferences, forums and meetings relating to CCRR

* provided outreach and support to CCRR programs and community committees and events

* organized advertising and marketing efforts to raise the profile of CCRR on a regional and provincial level

* contributed material for social media on a provincial and local level

* professional development


The Regional Child Care Resource and Referral Coordinator (RCCRR) supports the CCRRs on Vancouver Island and liaises with The Ministry of Children and Family Development Child Care Branch (MCFD) and other Regional CCRR Coordinators around the province. Clements Centre acts as the hosting agency for the Regional CCRR position and the Cowichan Valley CCRR program.

3815# of subsidy assistance

541years of

experience of island ccrr

staff

3957child care referrals

71training

opportunities

13798community

referrals

1385individuals

trained

783individuals borrowing

from lending libraries

243support visits made to rlnr

& licensed providers

highlights for the vancouver

island ccrr quarterly stats

(including professional development funds and

contract funds)


community living services overview & demographicsby Dianne Hinton

18%

7%

40%

35%

Services

Homeshare

Residential

Community Inclusion

Outreach


survey

I work closely with a team of seven managers. We strive to identify trends and develop strategies to address those trends. The team works well together, supporting one another through shared expertise and regular collaboration. I am proud to work with them.

55individuals

100%

89%

*

completed our satisfaction survey this year, we were impressed with the increase.

report feeling safe at Clements Centre always or most of the time.

report having made progress toward their goals, a slight decrease from last year but likely representative of the number of new referrals.

Families want more service. We are working with CLBC to address the growing demand

18%

7%

40%

35%

Services

Homeshare

Residential

Community Inclusion

Outreach


Clements Centre Society provides community living services to children between 6 and 18 as well as adults 19+. Programs include: Children and Family Support, Behavioural Support Services, Residential Services, Community Inclusion and Supports for Employment and Independent Living. These programs are delivered from a total of 7 Clements owned or leased sites as well as innumerable community-based locations. For more specific information, reports from each program manager are included within this annual report.

46%(71)

14%(21)

12%(19)

17%(27)

11%(17)

Ages Served in 2016

19-30 31-40 41-50 51-60 61+

54%(83)

46%(72)

Gender

Male Female


adults

Who do we serve?

46%(71)

14%(21)

12%(19)

17%(27)

11%(17)

Ages Served in 2016

19-30 31-40 41-50 51-60 61+

There was a slight increase in the number of individuals served (145 to 155). There is an increasing number of adults over the age of 50, this puts pressure on our human and physical resources.


0

10

20

30

40

50

60

70

80

19-30 31-40 41-50 51-60 61+

Ages Served

2016 2015 2014 2013


children and youth

75%(68)

25%(23)

Gender

Boys Girls

35%(29)

57%(48)

5%(4)

1%(1)

2%(2)

Prevalent Diagnosis

Developmental Disability

ASD

Down's Syndrome

Cerebral Palsy

FASD

29%(26)

27%(25)

44%(40)

Age Breakdown

Junior Tweens Teens

Who do we serve?


75%(68)

25%(23)

Gender

Boys Girls

What makes us proud?community living

Every site was renovated or improved in some way to better serve our needs.

We made a commitment to train every single community living employee in the Mandt system.

Mandt is based on the philopsophy that all people have a right to be treated with dignity and respect and to develop a “relationship of equals with a difference in roles”.

**

children & family support program by Emily Brockhurst

We had a jam-packed and fun-filled year at the CFS Program! We have officially been in our new location at Somenos School for one full year. Our team and kids are thrilled to have been able to use the outdoor space and gymnasium as much as possible.

In October we said a temporary good-bye to Kate MacLeod who went on maternity leave (Congratulations!). Following Kate’s leave, some shifting occurred within CFS with Emily Brockhurst moving into Kate’s position, Theresa Darling-Spooner moving into Emily’s position, and our summer student Graham Cannon staying on with us in the fall. We said goodbye to John Doyle at Christmas time and we welcomed on board Seth Diab. This summer we


will be joined by 3 summer students: Jess, Kylie and Anna.We had a very successful Spring Break Program, which was only offered to current CFS families for the first time. Our summer program this year will be welcoming upwards of 10 new families. We are very excited to spend time outdoors and hope the weather is as good as last year!

We are looking forward to the year ahead and hope to continue settling into our own space. We are excited to take on some more fundraising opportunities and help support CFS as it continues to grow and evolve.

A big goal for CFS in the upcoming year will be to upgrade our vehicle to provide safe and reliable transportation to our activities.


south end day program & pic day programby Kerry Gortan

Presently the SEDP is at capacity supporting 13 participants with 8 staff. The PICDP supports 4 participants with 2 staff and also is at capacity. When defining capacity I am referring to physical space available to safely manage participant diversibilities as well as contracted spaces.

Due to our diverse support needs, we expanded the physical layout of the program by securing the back yard with a fence and gate.

We also built a wall in the middle of the common area room. These changes seems to be doing the job.

Activities: Participants look forward to a set weekly schedule of activities. In addition to all of this, all participants have individual self – identified goals planned.

mond a y

tuesd a y

wedn e sd a y

thursd a y

f r iday

live music and dancing at the Moose Lodge, music therapy and the library

Swimming, life skills, arts and crafts and volunteering at the Salvation Army

paper route, coffee/social outing, bowling and the SPCA

all day outing and/or baking,

paper route


Achievements: One participant volunteers at the HUB café every Friday as part of his employment training goal, another is taking the 16 week Employment Readiness Training Program with the Clements Centre Supported Employment Program, another’s goal is to lose weight so she is going to a gym twice each week. Another participant has established a goal to attend therapeutic riding at Providence Farm.

Our challenges are:

1) we are isolated from community resources and have to drive everywhere on a limited budget; staff have been very accommodating using their personal vehicles on a regular basis,

2) lack of staffing; we are regularly short-staffed due to lack of sufficient casual employees to cover the increase in staff absence, and

3) behavioural challenges; the unusual number of participants who have high behavioural support needs.

Trends identified: participants not accessing our Day Program on a regular basis. Some participants would be better suited to attend on a part time basis but families and caregivers are reluctant to reduce their access to our service.

achieving our goals


community inclusionday programsby Lisa Chileen


I feel so privileged to be a part of Clements Centre. I take every chance I get to boast to my family and friends how much I absolutely love my job. Where do I begin…

Let’s start with the 55 beautiful souls who access our Activation Leisure & Lunch On Clements program throughout the week. Our programs are filled everyday with smiles, hugs, laughter, and sometimes playful chasing around the room. The richest rewards come from those accomplishments that happen every day with people proudly searching to show you a new piece of artwork, a new pottery project, a new Kung Fu move, a finished birdhouse, or a beautiful bouquet of flowers harvested from the garden. Even more rewarding is to see everyone building lifelong friendships and supporting one another. This looks like one friend helping another to put their safety vest on, one friend assisting another to the shed safely, to someone helping another heat up their lunch in the microwave. This building bursts with love!

Secondly, I am truly blessed to work with such a dedicated and diverse team of 12. Every person brings their own strengths that are celebrated and encouraged to use in their programming. Our team meets every second year where everyone has an opportunity to bring their talents to the program and give opportunities for our individuals to try new things. The past year has brought us the hobby shop program, men’s music group & hiking group,

This building bursts with love!


mystery fitness & meditation, Zumba and the ladies hiking group, the knitting group, current events, the Clements Centre dancers, and the art show at Portals Gallery. The staff tirelessly give of themselves after hours with dances, sleepovers, Duncan Light Up, Cowichan Music Festival, and what now has become our annual campout. Our program thrives because of you! Heartfelt thanks.

I have enjoyed getting to know the other staff teams as one of the MANDT instructors. This has given me the ability to utilize my education background and to facilitate personal growth, learning and self-awareness. The organization has adopted the philosophy of “in this place, and with these people, I feel safe.” Staff are building healthy relationships with each other and with those we support, based on dignity, respect, and trust. I would like to give huge thanks to the volunteers who give of their time and talents to enrich our programs, and special thanks to Dianne Hinton for being my exemplary mentor throughout the year through her unwavering support and advocacy for our program individuals.

(continued on next page)


As we look forward to the next year, and those beyond, our team is working through two new challenges which are, in essence, two sides of the same coin.

For many years the kitchen program, in its incarnation as Lunch On Clements, and even before that, has been filled with hard working individuals who have produced delicious baked goods. Times have changed, and the new venture, The Mindful Mouthful, is very close to its inception date, with the goal of individuals being paid minimum wage for their work producing scrumptious delights.

This is an incredibly exciting time for all involved, and Dominic and the Board have worked very hard advocating for this venture. The challenge on the flip side of the coin actually involves many of those hard working individuals from past years in the kitchen. Many of our long-term participants are aging and facing health challenges. We have had multiple people admitted to hospital, and the level of support needed from staff is growing, with no additional funding forthcoming from CLBC. Clements Centre will need to be responsive with this changing demographic.

(continued from page 25)

Food with a purpose

supported employment programby Cindy Collins


In the past year, SEP has provided service to 45 individuals seeking employment. Spaces are filled as soon as they are vacant, and we are operating beyond capacity.

The number of individuals who are employed varies, depending on where they are in the referral and job preparation process. As of today, there are 16 employed! This past year, the staff have focused on more diversity in the business connections they make with the hope to provide more varied job opportunities to the individuals we serve. This has resulted in a number of new, and more individualized, job starts. Job Developers hope to continue building relationships in the business community through various committees and events, when possible. Word of mouth is the best advertising!

Over the last few years, the SEP team has been developing an Employment Readiness Workshop to offer to newly referred clients, as a group or individually, if preferred. Although “fine tuning” is ongoing, this 12 week (24 hour) interactive workshop has been finalized and enjoyed by many individuals. Our next step is to offer this to 17-19 yr. olds who are interested in employment now, or in the future. It has been our long term goal to serve youth in their transition to adulthood, rather than waiting until they can be referred at 19 years old.


Congratulations to Leigh Pedley on completing the ‘Career Development Practitioner Certificate” and to Roger Grosskleg on completion of “Customized Employment Certificate”!

SEP has also been preparing for accreditation as a “Community Employment Service” mostly by simply improving the documentation of the work that is already being done.

The Year Ahead: SEP and SILP will again be moving! We are looking forward to our new downtown location and the opportunity it will provide the Supported Employment Program to establish more business connections and relationships, and to promote diversity and inclusion in the work force.

Spaces are filled as soon as they are vacant!

supported independent living program & Another year brings, as usual, changes and challenges. The number of people served has not changed significantly (25 individuals), but goals and services have.

There has been a significant shift in many areas that suggests not only a change in needs, but a change in the sheer number of goals! This could certainly be a reflection of how much more complex life has become for many.

0

5

10

15

20

25

30

35

40

Health(physical,mental,

counselling,addictions, etc.)

Financial(PWD, resources,

etc)

Tenancy(housing,disputes,

maintenance)

Legal(RCMP, court,

probation,familycourt)

Parental(maternity,

access tochildren's

services etc)

Paid orvolunteer work

Other(transportation,

completingdocuments, etc)

Services ProvidedBased on Individual Goals

2014/15 2015/1632 | CCS Annual Report 2015-2016

by Cindy Collins

The SILP TeamCindy Collins (Coordinator)Marlene SmileyVicki EasonJenn Kosh

Legal Services Society

Legal Aid is now available to the individuals we support as

soon as MCFD Child Protection is involved, even if the child has not been

born yet. This support and advocacy has made a significant difference in the lives of

our clients dealing with such a difficult and emotional situation, and will

ensure that the rights of the parents are represented fairly.

MCFD, Child Protection Services

SILP is working collaboratively with MCFD and “Healthiest Babies” to provide clients with information about

MCFD’s role in prenatal planning. The individuals we support will have a longer time to process what is involved and can

hopefully develop a relationship with the social worker and prenatal

services to plan for the best possible outcome.

personal support initiatives

Thank you to temporary staff, Danielle Turner, Dan Francis, and Kim Doyle who helped individuals work towards achieving their goals.

We have also achieved two of our own program goals identified last year - client advocacy and staff training. We now have access to a legal aid lawyer who has assisted in both criminal and child protection matters. And congratulations to Jenn Kosh, Marlene Smiley and Vicki Eason on the completion of Counselling Skills Level 1 and 2!

the balance of advocacy


campbell residence

Every time Campbell residence settles in, something seems to change. Some of these changes have been for the better, and others brought what was totally imagined.

In 2013 a new resident moved to Campbell St, from a home up island. He was looking to share his home with roommates, and Campbell looked to be the perfect fit. He initially enjoyed living in a home with 4 others, but soon he said it wasn’t quite what he was looking for. After two and a half years of efforts to make the home suit his needs, efforts that included restyling shifts, changing staff and renovating the home, everyone came to the same conclusion. How about finding him a home that is more with what he is imagining?

As of May 2016, this gentleman is extremely happy in what he calls his ‘forever home’, with a homeshare provider, and home-based day program staff. He is in a new community, but still connected with Clements. Last summer Campbell benefited from interior renovations to accommodate the changing needs of aging residents. When the paint dried, and floors were laid, Campbell is a home where residents can continue to live as long as they like, and staff have the appropriate environment, tools and techniques to provide the support required.

Two men currently share the living space downstairs. These two have been living in the same home for 25+ years. Two people live upstairs who have been living together for over 10 years. The employee team

by Jan Bradford


changed as a result of the move and those were difficult times, but the strength of the group and their cohesiveness as a team ensured that residents received quality care throughout the process.

This spring, the yard has been the focus of our energy. Truthfully, with staff working so hard to meet the changing needs of residents, they have not had the time to work on the yard. Campbell has hired a gentleman from Supported Employment to be our lawn and yard maintenance worker. Between his working two hours a week, and a wonderful volunteer that has chosen to donate her gardening energy to Campbell, the yard is taking shape. We have new trees and small bushes planted in the front yard, and the back yard will be getting tidied up over the next few months.

I want to also send a thank you out to John, a Clements employee and private landscaper, who was hired to created our beautiful front garden.

Campbell is a home where residents can be well supported over their lifespan.


marchmontresidence

Residents There are two residents who have expressed the desire to retire. To honour their wish I am working collaboratively with CLBC to arrange adequate supports.

Throughout the year the residents have taken trips to Nanaimo, Saltpring, Victoria and Lake Cowichan as well as enjoyed the many activities that Duncan has offered.

HouseWe were happy to get a second bathroom added to the right side of the duplex, accommodating the aging needs of the individuals living there. We had to defer getting the driveway paved in order to fund the renovation but are hoping that it will be completed this upcoming year. We also hope to update some painting and purchase some new furniture for the home as the current furniture is wearing out.

by Heather Fillery


StaffingThe biggest challenge for the year has been staffing. We have not been able to keep up with hiring enough staff to keep up with demand thus creating overtime shifts, making it impossible to stay on budget. We had several people off on unexpected medical leaves through the year, regular staff off on vacation and programs expanding so fast making it was hard to predict how many new staff to hire.

The wage at which we hire also presents challenges as an employee with the same education can work in a senior’s complex at $3.00 more an hour. Hopefully the board can advocate on behalf of the employees for comparable wages next time bargaining comes around.

Meeting the needs of residents.


The past year here at Ryall we have been working on “updating” the décor and yard for the residents.

The house has been freshly painted by some staff with help from the residents. We also had new flooring installed a few months ago in all areas of the home. The residents also got new furniture in their living room. It looks fantastic! The next project that one of our parent volunteers has graciously taken on is making a beautiful rock garden area in the back yard. It will include a beautiful pergola, drought tolerant plants and grasses and much more! We will keep everyone updated on the progress. Some of our residents have been busy planning and taking some pretty exciting vacations! One of our residents went to Mexico for Christmas/birthday, a staff member also attended for support. Other residents trekked up-island to Parksville and also Tofino. Some upcoming plans include summer music

by Cara Tompkins

ryallresidence


festivals, some overnight trips up-island and possibly a Whistler trip!

Most of our residents are quite active in Operation Trackshoes and club fit, as well as yoga, chair yoga, swimming and much more.

We are struggling to keep up with the hiring needs at this point. It is taking three to four weeks or more to get criminal record checks completed and in that time we are often losing the people we have hired to other jobs. We are going into overtime on a regular basis and often unable to cover shifts.

Check out the new flooring!

It looks fantastic!


by Wendy Zeer

The Clements home share program provides a residential option for adults who prefer a smaller or more family-based environment. Supports are provided by contracted caregivers who share living space and responsibilities around the home.

The Clements program currently contracts with 21 providers to support 30 individuals.

Wendy Zeer and Cindy Collins share responsibility for coordinating the program, Wendy on a full time basis. They meet regularly with representatives from other agencies and CLBC to ensure best practises around the valley through collaboration and planning.

The group provided home sharing information to families of young adults through a booth at the spring Transition Fair and have offered training to providers appropriate to contracted expectations. The same group continues to facilitate the “Self-Advocates for a Brighter Future” who meet monthly in a space donated by the Vancouver Island Regional Library.

by Dianne Hinton

homeshare


Linda BaldwinLynne BourgeoisTheresa Darling-SpoonerMelanie ParadisPatti PatstoneCarolina PolancoLibby SearleStephen Williams

years ofS E R V I C E2 0 1 5 - 2 0 1 6

Catherine Carter Clark

Kim McLeodDanielle Turner

Jackie DeJongMyna Thompson

Hilary Simmons

Cindy CollinsLorna Lawson

25 Years

20 Years

15 Years

10 Years

5 Years


volunteers

Meet Marnie - cookie volunteer extraordinaire!

We are fortunate to share the expertise of local artist Jane Wolters, pictured here with members of the “All Fired Up” pottery group. Thank you Jane, for generously sharing your time.

Some of our amazing Clements volunteers!


In May, we said farewell to long-time, nearly full-time volunteer Rod Sjolie. Rod was our in-house IT Superman. Faster than a speeding virus! More powerful than any excel formula! Able to leap one-story-flat-roofed buildings in a single bound! He is already missed, and we wish him all the best with whatever adventure is next.

We have benefitted from over 1,000 volunteer hours at CCS this year!

Meet Betty....volunteer with Clements since the year 2000! Yup, that’s more than 15 years of donating her time, helping with anything “from soup to nuts”. Thank you Betty!


board members past and present

Next year will be the 60th anniversary of the Clements Centre Society. As we approach this milestone the Board of Directors would like to like to acknowledge and express its deep appreciation for the volunteers who have lead and guided the Society over the years.

One of the most significant of these individuals recently passed away in May of this year. Nancy Casswell served on the board of directors from 1971 through to 1984. At that time she became the Executive Director, a position she remained in for the next five years. Nancy helped to guide the society through some very formative years, including the development of housing for people returning to the community from institutions. Last year Tom Stanko also passed away. Tom also served on the Board for many years.

Clements Centre Society would not be where it is today without the support, guidance and leadership of Nancy Casswell, Tom Stanko and the many other Board volunteers who contributed countless hours of their lives to improve the quality of life for individuals and families in the Cowichan Valley.

For the record, here is a list of those remarkable women and men and the year they joined the Board:

1957Gloria Eugenia BruceInga Emilie PaddleMargaret Ethel WhittakerWilliam Caron FreemanHenry Gilbert Thom1959Margaret Lorraine Carlson

Joseph PawlowskiGordon Stuart McGillivrayIan Forbes Kitchener Ramwell1960J.A. GracieG.M. SpinksA.E. BoyleF.E. DraderArthur Carpentier

Kathleen ReidMary HughesJohn Lowood1961Alex ReidG. CorsenR.L. LundahlG. Rolfe1962Alice McKenzie Art Gilliam

R.W. Uzzel1963 I. WoodwardN. DarningD. CochraneE. Merry1964O. Maxwell1965Ed MckierrahanR. Major


M. ShermanA. WebbA. Bellis1966C.F. MitchelMr. Haire1967Mrs. IngramE.JonesDon PittDave DouganNeil RobinsonFather Mcintee1968Mrs. TimbrellMr. MerritMrs. FeeMr. Marchant1969M. WorthyG. HallM. PattersonJ. Godfrey1970Mrs. RoberstMiss PilorysoBrother FrancisMr. SeyerMrs. McNeven

1971Nancy CaswellJake SengerW. KierJoy CurtisT. OldfieldPam Sheppard1972A.J. OldfeildR.G. BruceA. McNevinG. ReddingV. FaughtM. MortimerW.M. Abram1973D. ReddingK.FaughtD. MortonG.MortimerB. WareG.NaylorI. Hall1974M.BrierleyD. MartinM.D. Ganigan1975 Mary Duncan

N. Topliss1976D. GowerW. BillingsleyH. Rowswell1977R.G. WallaceK.I MaxwellA. SteevesD. Verbeem1978D. NormanSonia GuayGlennis McGladderyWm. L. OggE. BruceA. Verbeem1979Maurice DrewAlistair FergusonJ. GillattGordon MillerE. PrevostD. ReesTom Watson1980B. AlguireDavid DebreeArmand Dupont

Cathie OgilvieJerry RothsteinR.J. Hayhurst1981May HoeyNeil BevanMaxine AlguireNell BrucePaul CoteWilla Davies1982Vic BulwerIrene CrowderBert MorganPrue PowerRobert Weston1983G. LacroixDick WrightAnne Cutler1984Ron MartellJean HamiltonPat HanrrahanWayne HendricksSue KitchinghamRichard Lewin Wes ModesteNonah Pite

Our sincere appreciation to the many Board volunteers over the years who have contributed countless hours of their lives to improve the quality of life for individuals and families throughout the Cowichan Valley.


Paul RuszelJon SquireTom Stanko1985 Walter HearnB. MorrisonGabe Szamosi1986Jackie GunliffeDon BrownFrank Hird-RutlerLarry LeaDave StarkDurwood TillieHelena Halpin1987 Jerry TothillSandra LoweryMarg HoggJane ClarkBrent withRobert ThompsonTom Oldfield1988Dora NicinskiJakob DiddensJerry ConnerleyRichard Cardy1989Susan Cairns William SpuksmaJohn askewPhil JenningsElizabeth NelfordWayne GowanlockJo-Ann Yates

Vera Wilson1990Jennifer ApostoliRichard LarsonJanet Groves1991Irene ClarkBarry RundquistCathy Stevens1992Kim GrossHelan EvansGrant HallBrian KitagawaSherri LinesMargaret HalliwellGloria WaddyMarina Stanko1993Donna GaranKellie JamesLynda BellDavid GaleIan MackieJean WendelVeronica WhiteHeather McKenzie1994Evelyne Grandison1995Fred HaleyJean HiltonSusan KornelukLinette LinkletterAnna O’brienEvelyn Roughley

Mary Stone1996Detlef BeckLois Joyce1997Donna WilsonCindy EsauRon ForrestLois GagePeter GomeryBrien LaflammeAdrian Mulholland1998Carol MillsGary OliverGail BergerWanda Hankins2000Janet ThompsonMike McCullochMaureen ShargoolJim BroughtonEmily WatcherSandy Anderson2001John PorterSandy LoweryLiz TraerBill Winter2002Marie Anne HellinckxChristina CutbillTim MetherellGerald Zucht2004Maureen Stone

2005Krystyna ThompsonJean ScholefieldSusan Cairns2006John RyanKevin RodgerTom McEwanJoyn KouryLeanne SteeleRay Sapergia2008Leslie WelinNancy Donovan-Calverly2009Richard CalverlyMarcia RobinsonDoug Watson2011Lynn Tilland2012Ray AnthonyNancy WilsonVal Townsend2013Leslie CochraneTom WalkerCherry Beckett2014Emma Koch2015Patti ShaeDamir WallenerCatherine Hudson

the board (1957-2016)46 | CCS Annual Report 2015-2016

Robert & Dorothy Napier,

Bill Dumont,Mike Richards,

Margaret Hudson, Tracy Ruffner,

Knights of ColumbusDarrel & Leslie Welin,

Sean & Nancy Davison, Duncan Christian Reformed

Church

Board Loose Change

Eunice Chadwick, Ian & Jeanine Christison,

Doreen Deane, Frank Fraser,Jytte Larson, Cathryn (Udesen) Parker, Ruth Thom, Joseph Clark, Frank Fraser,

Violet Harmon,Valerie Townsend, Joan & Richard Hyatt, Harvey & Marcia

Robinson, Helen Vanderweide, Doreen Deane, Patricia Fowles, Mary Barbour,Susan Cairns,

Clyde & Sarah Conrad,Stephen Housser, Lois Joyce, Emma Koch, Pam Miller,

Simon Norris, John Richmond, Eric Rundquist, Irene Wilson,Nancy Wilson, Wendy Frejd,

Island Java BagDuncan United Church -

A.O.T.S. Club

$400-$999

$1-$99

$1000+

$100-$399

Thank you to our generous donors. Your contributions play a large role in helping so many in our community.

Adriana Palasz,

Marj Kallstrom,Peter Gooch,

Sassy Lion Thrift Shop Society

Brentwood College SchoolQueen Margarets School

Lyn’s Vitamin Gallery

Norah Keir, Mary Karliner,

Nathan & Jennifer Smith, William & Anne Murray,

Jennifer Demedash,Roberta Westfall, St John the Baptist Anglican Church -

Duncan, Mike & Maggie Flynn,Ajay Oppelaar, Norman Redcliffe,

Don & Mavis Taylor,Duncan Christian Reformed Church

Colleen Davy, Brian & Peggy McDaniel,

Neil Peters, Marina Stanko,John & Ruth Howells,Minke Vanderweide Little People of BC


our society smiles for


opportunity & inclusion


f i n a n c i a l s

government contracts & grants

$ 6,381,40596.91%

revenue = $6,584,569

fees for service

contract & product sales

donations & fundraising

interest

gaming

united way

miscellaneous

rental

$ 12,301 0.19%

$ 22,489 0.34%

$ 37,000 0.56%

$ 21,198 0.32%

$ 19,772 0.30%

$ 22,116 0.34%

$ 26,976

$ 41,312

0.41%

0.63%


f o r t h e y e a r e n d i n g m a r c h 3 1 , 2 0 1 6

salaries & benefits

$ 4,714,46372.14%

expenses = $6,535,446

programs

amortization

transportation

occupancy

office

mortgage interest

$ 201,164 3.08%

$ 65,108 1.00%

$ 105,284 1.61%

$ 137,914

$ 5,349

2.11%

0.08%

$ 1,306, 16419.99%


SundropsCentre


Clements Centre Society


With support from:


Annual Report 2015-2016

Documents

Transcript of Annual Report 2015-2016