Social Services Health Services

Transportation ServicesNutrition ServicesHousing Services

To promote independence, preserve dignity and enhance the quality of life through the provision of services for older adults and people with disabilities.

www.sssc.org

Our Mission

2013 Annual Report

Message from the President of the Board and the Chief Executive Officer

Alison SingPresident of the Board

Jim SteinruckChief Executive Officer

Jim Steinruck Chief Executive Officer

Carol WheelerChief Financial Officer

Dear Friends and Supporters,

In the fall of 1974 a new nonprofit organization called Senior Services of Snohomish County was born. Starting with a handful of employees and volunteers and a $230,000 budget, this new organization served 1,000 people through senior nutrition, information and assistance and a monthly newspaper called The Third Age.

Forty years later with 22 programs, 178 staff, and over 200 volunteers, Senior Services now serves 38,000 people each year. While this number is impressive we have barely seen the tip of the iceberg. By the end of this decade, older adults will represent 24% of the population. Senior Services is preparing for this future – both its rewards and challenges – and is working to ensure the organization’s day to day efforts are aligned with our vision:

By the end of this decade -- through our collective efforts as a community -- older adults, people with disabilities, and those who care for them will have access to all of the resources and services needed to maintain independence, promote healthy aging and live a quality life.

Key to achieving this vision is the phrase “through our collective efforts as a community.” We are well aware that no one organization has the answers or the resources to achieve this worthy vision alone.

This past year, Senior Services recognized one of its long time partners -- Community Transit. Senior Services has managed Community Transit’s DART paratransit service for 25 years. With 54 wheelchair accessible busses operating 6 days a week, DART provides over 187,000 rides annually.

In 2013 a new strategic partnership with the Verdant Health Commission made it possible for us to launch the Center for Healthy Living in Lynnwood. The Center offers information and assistance on Aging and Disability Resources (ADRhelp.org); it supports families coping with the demands of caregiving; it supports healthcare providers seeking resources; and it serves as a multicultural center serving ethnic elders.

In the coming year (and over the next 40!) Senior Services will continue to develop new community collaborations and lines of business. Through our collective efforts – older adults and people with disabilities will see a brighter future in Snohomish County.

Jim Steinruck

Chief Executive Officer

Alison Sing

2013-2014 President of the Board

Board of DirectorsAlison Sing, PresidentDan Leach, Vice PresidentRick Resseguie, TreasurerPam LeSesne, SecretaryMarilyn BoeVan Dinh-KunoAmy DrewelJulie Bogue-Garza

James Lee, MDPaul McConnellDottie PiaseckiRodney ReedDonnetta WalserRich WhiteDon Whitfield

Darren R. Brugmann, Transportation Director

Janet Duncan, Development Director

Mary Heneghan, Human Resources Manager

Les Loja, Information Systems Director

Dale Miller, Minor Home Repair Director

Martha Peppones, Health and Nutrition Director

Senior Management Team CEO & CFO

2013 Annual Report

2013 Year in Review

NUTRITION We reduced hunger, isolation, malnutrition and chronic disease.

Meals on Wheels delivered

Senior Dining meals served at 13 senior centers

Farmer’s Market vouchers distributed

ethnic seniors attended the Multicultural Senior Center

people participated in Chronic Disease Self Management classes

HOUSING We provided safe and affordable housing.

Senior Apartment communities housed 843 low income seniors

low income senior homeowners received Minor Home Repair

TRANSPORTATION We increased the mobility and independence of seniors and people with disabilities.

trips provided by DART (Dial-A-Ride Transportation)

trips provided by TAP (Transportation Assistance Program)

trips provided by Pay Your Pal Rural Transportation

SOCIAL & HEALTH SERVICESWe helped people find support and resources that improved their health and quality of life.

requests for information answered by Senior Information & Assistance

Senior Source Resource Guides distributed

Senior Focus Newspapers distributed bi-monthly

requests for support answered by Family Caregiver Support Program

people found health insurance through Statewide Health Insurance Benefits Advisors

seniors received Mental Health Services

residents in senior housing supported through Housing Social Services

people attended Victims of Crime Assistance presentations

seniors received Depression Screening

people with complex health needs supported through Care Connections

seniors treated at the Dental Clinic

seniors counseled by Senior Peer Counseling volunteers

18

727

187,176

18,780

2,627

200 volunteers helped stretch our resources by contributing 17,000 hours of service valued at $357,000 in support of our mission.

127,144

91,460

1,482

607

99

45,659

40,000

22,500

4,143

4,522

2,054

1,015

747

267

181

119

98

2013 Annual Report

Dina Alberts *

Colleen Aldrich *

Alex Alexander

Molly Barry

Trish Bashaw

Leona Bonn

Patrick Bowen

Robert Brooks

Jerry & Leann Burke

Louanne & Victor Bursell

Carmelita Clarke-Howell

Arlene & Robert Cooley

Allison Craggs

Michael & Anne Dennis

Susan & William DeWald

Emily Dimson

Robert Douglas*

Robin Downie*

Willard & Jonnee Dormier

Dorothy Downing*

Betty & Burton Evarts

Elaine Field*

Robert Foster

Michael & Linda Galbraith*

Toni Gallien

Cheryl Ann Ganci

Susan & Matthew Gillikin

Christine Gray

Ron & Tawny Griffith

Billie Grissom

John & Pamela Guilford*

Joyce Hackenmiller

Rebecca Haefele*

Lola Hancock

Cheryl & John Hanson

Lindsey Heller

Kim Hilby

Shawna Hobson*

Monya & Michael Hoerner

Kenneth & Pamela Hooper*

Phyllis Hopkins

William Howald

Mary Hubbard

Amy & Richard Ivester

Lorri & David Jones

Anne Kelley-Kamp

Amy Kiffe*

Charles Knight

Brenda Koga

William Larsen*

Christine Lawson

Bill & Vivian Lentz

Edward Lucero*

Brooke & Ryan Lundquist

Ralph Lutz

JoAnn & Douglas Mair

Joan McDonald

Dick Mercier

Mary Ann Metcalfe

Sarah Muchinsky

Judy Murray

Robert Olsen

Dale & Lorna Parnell

Evelyn & Jerry Pickering

Sharon & Wayne Rengen

Jacob Ritland*

Eileen Robison

David Rodgers*

Larry Rystrom

Ernest & Jeanne Sagel

Larry Schug

Alison & Claudia Sing

Glen Singleton

Maria Spencer

Susie Starrfield

Sunny Sutton-Martinez

Sharon & Johnny Thomas

Connie Trier

Miguelito Valmonte

Sally Weyerts

Sharon Young*

*Founding Members

Sustain our Seniors – Monthly Donor ClubA special thanks to the following monthly donors who help sustain the organization through their

generous and continued support.

$20,000 - $99,999

Employees Community Fund of Boeing Puget Sound

EverTrust Foundation

Safeco Insurance Foundation

The Boeing Company

Total Outdoor

Wockner Foundation

$100,000 +

If you would like more information about joining, please call Martina Aguinaldo at 425.265.2285

2013 Donors

$10,000 - $19,999

$5,000 - $9,999

$2,500 - $4,999

Bank of America Charitable FoundationHarvest FoundationHazel Miller Foundation

Microsoft/TechSoup GlobalStillaguamish Tribe of Indians

The Everett ClinicLinda ForemanCheri FrenchGreater Everett Community FoundationHomeStreet BankLawrence Hughes

Adams & Duncan Law FirmBNSF FoundationJeannette & Keith BrownJerry & Leann BurkeCatherine Holmes Wilkins FoundationCoast Real Estate ServicesPatrick ColwellDorothy G. Elway, LLCE&H Humbly Bumbly FoundationEK CoachesFood Services of AmericaPaul & Elizabeth Gilbert

2013 Annual Report

National Association of Nutrition & Aging ServicesPuget Sound EnergyWells Fargo FoundationWhidbey Island BankUnion Bank

Jeannette & Alex GolitzinGroup Health CooperativeHubbard Family FoundationWilliam JanesRay & Ardythe JohnsonRichard JohnsonCraig & Jolene OlsenPremera Blue CrossSynergy ConstructionMary VanderwayBetty Width

2013 Annual Report

Quail Park at LynnwoodRefugee & Immigrant Services NWRJ PaintingJudith Robison-KatopodisBob & Susan RoetcisoenderSusan RowellMargaret RunyanHarry SankeyCharles SaylorShawn’s ProduceAlison & Claudia SingDeborah SjodinPaul SkoglundShawn Slack & Anne ReesRobert SmallSoroptimist International of EverettSound Tax & Investment ServicesJim & Dawn SteinruckRich & Paula StetlerLarry & Pam StewartNancy StroudBill StubbsRose SullivanSally TaylorJ. Daniel TimmonsCharli UskoskiDennis WackerbarthCarolyn & Gary WeikelJeff & Judy WilsonRussell WrightElmer Yoder

Barbara AbruzzoSusan AceTom & Linda AdamsGarrett AdkinsWilliam & Teresa AllardAlexander PrintingAnonymousApplied Technical Services CorpBonaventure Senior LivingJenifer BrawnerTony & Mikki BrowerGuy & Colleen BrownJim BucklesKristine CalawaRobyn CareyChateau Ste. MichelleClaudette ChristensenCoastal Community Bank Employees FundKaren CooperRowena DeFatoAnn DelvinMichael & Anne DennisDaniel & Elizabeth DetloffJanet DuncanJoyce EleanorJerry & Julianne ElkingtonJulia EllisJanice EmeryJerry FiremanNorm FramptonGarden Court Retirement CommunityJohn & Pam GeerRamon GerardChristine Gray

Karen HedineKenneth & Pamela HooperDennis & Kathy HuttonAmy IvesterWilliam JamesAnne JenkinsWalter JohnsonRoger JonesJames & Chrystal LanningLarriana LiewRyan & Brooke LundquistArthur MafliChris MarlJohn McGibbonGerald & Lani McKinneyDick MercierCaroline MisenerGlenna MonsenJoseph MorrisonJeanne MouldsJudith MuenchSarah MuchinskyJudy MurrayNorth Sound Emergency MedicineJames & Pat OakleyOffice InteriorsSimona PearceMartha PepponesRobert & Jane PhillipsJohn PolicarWilliam & Lucille PrenevostProvidence Regional Medical Center - EverettPuget Sound Kidney Centers

Senior Services is deeply grateful for the tremendous contributions made by our donors. This listing acknowledges

those donors who gave $1000 or more in 2013. Our sincere and heartfelt thanks also goes to the 5,272

donors who gave between $5 and $999. Visit our donor page at www.sssc.org for a complete list of donors.

$1000 - $2,499

2013 Donors

2013 Annual Report

Expenses by Program

Revenue by Source

GOVERNMENTCommunity Transit Snohomish County Human Services Washington State Department of Transportation City of Everett State of Washington (Insurance Commissioner) Other Government Sources Total

COMMUNITYProgram Service Fees Donors Client Contributions Publications Advertising United Way of Snohomish County Total

OTHER Sales to the Public Rental Income Interest on Housing Affiliate Loans Miscellaneous Total

TOTAL $13,058,655

The information above represents agency operations that include Senior Services housing affiliates.

Audited financial statements prepared by Clark Nuber P.S., PLLC are available for review at Senior Services’ offices in Everett, Washington or on our website www.sssc.org

Administration6.9%

Housing Services5.8%

Housing4.8%

Fund Raising & Public Relations5.2%

Housing Development.3%

Nutrition14.0%

Social Services16.4%

Transportation46.6%

5,880,3562,899,733

295,454180,774

91,177469,382

9,816,876

461,8521,317,077

233,628159,414137,508

2,309,479

389,252469,912

37,43535,701

932,300