Annual Report 2012 - Sign In · 2018-10-25 · SCA (Qld) Annual Report 2012 Page | 4 2. Advocacy...

Annual Report

2012

Contents

President’s Report 3

General Manager’s Report 5

RTO Report 6

SCA (Qld) Board of Directors 2011-2012 8

Institute Sponsors 9

Financial Reports 10

Directors’ Report 11

Directors’ Declaration 15

Auditor’s Declaration of Independence 16

Statement of Comprehensive Income 17

Statement of Financial Position 18

Statement of Changes in Equity 19

Statement of Cash flows 20

Notes 21

Independent Auditor’s Report 36

Auditor Disclaimer 38

Detailed P&L Unaudited 39

SCA (Qld) Annual Report 2012 Page | 2


T his year has been all about members and the value they

get from their SCA (Qld) membership. You may think that

this should be the focus all the time and you would be

right, but the reality is that with all the work required to keep

the day to day running of the institute and delivery of the usual

member services like seminars and e-bulletins, it is easy to

allow costs to grow and services to stagnate somewhat.

Well, in late 2011 the board did some navel gazing and focused on three things:

increase member services, advocacy and media exposure.

1. Member services – relevant, good value and cutting edge

We were delivering on seminars, an annual conference and regular e-bulletins and

we were determined to keep doing these to an even higher level. Since this

decision was made, the seminar and events committee has worked to achieve a

format and subjects that peaks the interest of members and the attendance and

feedback has demonstrated their success. My congratulations go to them and

particularly the chair Simon Barnard.

The feedback from members is that the e-bulletins and other communications

have had more current, relevant and timely articles and are a good investment of a

member’s time to read. All board members have played a part in identifying new

and developing strata related issues and news stories to ensure you are informed

and educated on matters of importance. Also delivered to members was a new

brochure to use with prospective clients to spell out the benefits of using an SCA

member as their manager.

Value has been achieved through a reduction in secretariat costs resulting in a

15% reduction in all membership costs across the board. The 2012 AGM will have

a free question and answer session with industry experts with 2 Continuing

Professional Development points granted.

The evidence here and feedback from members show we have succeeded in

delivering the member services goals.

(Continued on page 4)

President’s Report

By James Freestun


2. Advocacy and media – get noticed, listened to and make a difference for our

industry

The board engaged a professional public relations company (Marketplace

Communications) with massive results. A recent campaign in relations to illegal car

parking on common property involving letters to municipal councils asking for their

assistance in policing this issue and the related media releases have resulted in

articles and radio interviews in almost all parts of Queensland including the major

newspapers in Brisbane, Gold Coast, Sunshine Coast and radio in North

Queensland along with coverage in local newspapers in the south-east corner.

Importantly, it also resulted in meetings being requested by the Brisbane and Gold

Coast council representatives. At the time of writing these meetings were planned.

There is no doubt that you as a member are represented by an organisation with a

growing media presence.

The Attorney-General Jarrod Bleijie has recently also announced an amendment

bill that quashed the lot entitlement reversion legislation brought in by the

previous government. The SCA (Qld) had met with the AG about this issue

throughout the year and was obviously effective in this matter.

Earlier this year we delivered the ‘Dirty Dozen’ to the Attorney-General, with his

encouragement, a list of thorny aspects of the legislation that would benefit all if

changed. Most recently we submitted another list of regulation level changes that

are easy to deal with. Not only did we deliver the list but also the suggested

wording of the changes to the regulations to make it as easy as possible for those

in government.

After a tough year of change and new initiatives , it has been one that has

delivered to you better value, better service and better representation. My thanks

goes to all those who served on the board, committees and importantly at the

secretariat for their hard work and commitment to these outcomes. ◊

(Continued from page 3)

President’s Report


T he first year as SCA (Qld) has brought about many

changes to how the former CTIQ operated and serviced

its membership – not only through staff changes but also

the way we do things.

Viane Watson’s work has driven the institute to a good place in

the last five years. The Board will continue his advocacy

success while I will focus on the consistent delivery of member services and support

initiatives.

Furthermore the delivery of communication services, events, maintenance of the

website information and media activities have been merged into the general role to

provide an integrated service. With a background in public relations, marketing and

events management, I am very excited to build a relationship with all members to

provide timely information and education opportunities. Our reputation as SCA (Qld)

lifts your profile, therefore we will implement programs in 2013 that help develop

your career, hone your skills and keep you up to date with industry developments.

After four years of dedicated events management, Natalie O’Driscoll left SCA (Qld) in

2011 to travel the world. Many members would have met her and know her

exceptional talent was a great asset to SCA (Qld).

In the past year a few initiatives have been implemented including membership

categories that have been changed to a simpler form; CPD policies now include

industry members and practitioner associate members to ensure we can claim that

all of our members continue to improve their skills and knowledge. Marketing support

for body corporate managers has started with a pamphlet promoting professional

SCA (Qld) member services to potential clients. This marketing collateral will be

extended with Fact Sheets that help you as managers explain to your client the how’s

and why’s of living in strata communities.

With the national unification project truly underway, the first steps have been taken to

make the Registered Training Organisation (SCA RTO) the go to place for industry

education (see next page).

A little forecast into the next year promises enhanced service to members through the

implementation of new (national) systems that guarantee a better way of

communicating with you. We are busy preparing those systems and implementing

procedures to ensure we fulfil our promise of leadership and professionalism.

The State Symposium on 6-8 March 2013 will be designed to reflect this commitment

and provide value for money – more quality education, lower fees and an exceptional

array of industry support. Thank you to the institute sponsors who continue to trust us

and enable us to go beyond our call of duty as a membership organisation. ◊

General Manager’s Report By Katrin Schmidt


P rior to this year the RTO had delivered approximately 75

Certificate IV in Property Services (Operations) under an

auspice arrangement with the Gold Coast Institute of TAFE

(GCIT) which ceased in mid-2011.

From September 2011 the RTO began delivering the Cert IV under

its own registration as a correspondence course. At that time it was

decided that the RTO required an experienced RTO administration

Officer to ensure compliance and growth which is when I joined the team.

In October 2011 the RTO submitted an application to the Department of Employment and

Training for the declaration of the CPP40611 Certificate IV in Property Services

(Operations) as a Traineeship which was granted on 15 January 2012. This was done to

assist SCA (Qld) members in accessing Federal assistance that in most cases would fully

fund the qualification. Submissions to the Australian Capital Territory and South Australia

were also lodged.

Since March 2012 the RTO has received around 120 Queensland applications for the

Traineeship of which 99 trainees have commenced the qualification, whether funded or

not. As the Traineeship was further promoted in other states and territories the RTO now

has 200 trainees from around the country participating in the qualification.

To ensure regulatory requirements are met, the RTO purchased a dedicated RTO student

management system (RTO Manager) just before the Queensland Government handed

registration of RTOs to the Australian Skills Quality Authority (ASQA) on 29 June 2012. This

brought significant changes to the regulatory requirements of the RTO with a significant

emphasis on RTO compliance with legislation which is reflected in the RTO’s ‘Service

Delivery Charter’ and a mission statement:

‘The mission of the Strata Community Australia—Registered Training Organisation

(SCA-RTO) is to be the Australian strata industry best vocational education and

training provider based on measures of training delivery, delivery content,

customer perception and stakeholder value and to be acknowledged as a centre

of excellence in strata industry vocational education and training.’

To further assist the RTO in achieving our mission, Julie Kuskopf commenced in March,

bringing with her a wealth of experience in RTO administration and compliance. Jo Maxwell

joined the team as the ‘Client Liaison Coordinator’ in September 2012. Instantly, Jo made

a significant positive impact on the RTO with her professional approach to customer

service and overall expertise. Together with Katherine Mason, our part-time Financial

Officer, the RTO team is complete.

(Continued on page 7)

RTO Report

By Nick Kaimatsoglu


It is important to also acknowledge the outstanding contribution from our contract

trainer/assessors who have embraced a completely new method of delivery and

assessment. With the introduction of the Traineeship, our traditional 1 and 3 day

courses needed an alternative so our trainer developed a 2 day course to replace

both. Thank you to our Queensland trainers/assessors Ric Culpitt, Cathy Blanchard

and Judith Akins for the unwavering support of the RTO and its development.

Each member of the RTO team is living and breathing the RTO. They are loyal and

supportive of the challenge we face, and that is, to get the RTO to the next level.

Not all of us are from the strata industry, however; we all have high level knowledge,

experience and ability in the management of an RTO delivering quality industry

Vocational Education and Training.

An important aspect of an RTO’s ability to deliver a quality product and service is the

feedback it receives from all its stakeholders. Positive or negative, it doesn’t matter,

we need to know! After all, how do we rectify or develop if we are not informed?

Building an RTO from the ground up with next to no resources, without doubt, has

been the most difficult and challenging role in my 36 year career. Having said that, it

has also been exciting, gratifying and rewarding knowing that we are in fact changing

an industry.

With SCA member support and given the opportunity to develop and grow under the

SCA Board, the RTO can be the ‘Centre of Excellence’ for vocational education &

training in the strata industry. ◊

(Continued from page 6)

RTO Report


Alan Buckle FSCA

Senior Vice President

The SCA (Qld) Board of Directors

2011—2012

Kerri Anthon FSCA

Director

James Freestun FSCA

President

Ian D’Arcy FSCA

Secretary

Susan Seymour MSCA

Director

Liat Walker MSCA

Director

Richard Allard MSCA

Treasurer

Simon Barnard MSCA

Vice President

Tim Sheehan MSCA

Director

Colin Archer FSCA

Director

Cathy Blanchard FSCA

Director

Michael Hurley FSCA

Director


SCA (Qld) would like to thank its platinum, gold, silver and bronze sponsors for

their continued support of the institute and its membership. Without the support

of our industry partners, many member services and advocacy efforts would not

be possible.

Institute Sponsors

Annual Report 2012 - Sign In · 2018-10-25 · SCA (Qld) Annual Report 2012 Page | 4 2. Advocacy...

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