ANNUAL REPORT 2006 FRENCH TOLLED MOTORWAY & FACILITIES...

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ANNUAL REPORT 2006

Transcript of ANNUAL REPORT 2006 FRENCH TOLLED MOTORWAY & FACILITIES...

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ANNUAL REPORT 2006CONTENTS

ANNUAL REPORT 2006FRENCH TOLLED MOTORWAY & FACILITIES NETWORK PAGE 2

SAFETY PAGE 8

CUSTOMER SERVICES PAGE 12

ECONOMIC ISSUES PAGE 20

COLLECTIVE ACTION PAGE 24

MAP PAGE 28

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3 Rue Edmond Valentin, 75007 Paris, FrancePhone +33 (0)1 49 55 33 00 - Fax +33 (0)1 49 55 33 91

Website: www.autoroutes.fr - Email: [email protected]

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ANNUAL REPORT 2006CONTENTS

ANNUAL REPORT 2006FRENCH TOLLED MOTORWAY & FACILITIES NETWORK PAGE 2

SAFETY PAGE 8

CUSTOMER SERVICES PAGE 12

ECONOMIC ISSUES PAGE 20

COLLECTIVE ACTION PAGE 24

MAP PAGE 28

Pho

tos:

Soc

iété

sd’

Aut

orou

tes

and

AS

FA/D

R.C

over

:J.F

.Lev

ere.

3 Rue Edmond Valentin, 75007 Paris, FrancePhone +33 (0)1 49 55 33 00 - Fax +33 (0)1 49 55 33 91

Website: www.autoroutes.fr - Email: [email protected]

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KEY FIGURES

8,296.2 KMof motorways and toll-roads

2,881Liber-t automatic tollgate lanes

354service areas

617rest areas

17,359workforce (weighted average)

79.3 MILLIARDStravelled over whole French motorway network

35.8 MILLIONS DE VÉHICULESusing French tolled motorways and facilities network

1.298,3 MILLIONStransactions

6.85 BILLON eurosin revenue

List as of June 2007

ASFA MEMBERS

Autoroute de Liaison Seine-Sarthe

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ANNUAL REPORT 2006

The records will remember 2006 as the year six of France’sbiggest motorway companies were privatized, and the yearASFA transformed into a professional association coveringthe whole sector, including concession-holders and operatorsof roadway and motorway infrastructures. But these majorevents do not change the concession-holder’s fundamentalmissions in fulfilling the demanding requirements set bythe concession-granter, and in providing quality service tothe motorists and freight carriers who use the infrastructuresunder our responsibility, and whose key demands are safety,efficiency and quality.

The safety of the infrastructures we build and operate is ourgreatest cause for satisfaction. French motorways are fourtimes safer than other roadways, a ratio that remains fairlyconstant against the backdrop of falling accident rates onFrench roads in general. The fall is significant and steady:around 40% fewer fatal accidents than four years ago. Ofcourse, further progress remains essential, which is whyASFA runs several nationwide road safety campaigns everyyear, in addition to initiatives from individual membercompanies. The highest-profile campaign in 2006 was thesummer programme on safety for pedestrians. 25,000safety jackets were handed out by service teams to motoristsin difficulty. But our persistent primary concern is driverdrowsiness: in 2006, the message issued massively on thebuild-up to the spring long weekends was “Don’t fool withfatigue: take a break!” Drowsiness, induced by lack of sleep,stress, medication or alcohol, is a major menace formotorway driving in particular, and is today the main causeof fatal motorway accidents.

A WORDFROM THE CHAIRMAN

Another cause for satisfaction is the quality of service weprovide. Liber-t, France’s interoperable electronic toll system(ETC), now has 1.8 million users. In 2006, we again ran anadvertising campaign on this system, alongside promotionaloperations by individual companies. In 2006, work wentahead on the new ETC system for trucks (or heavy goodsvehicles). Meticulous preparation by French motorwaycompanies here is opening the way to Europeaninteroperability. And ASFA member companies have alsodeveloped an innovative contractual framework wherebycontract issue is distinct from toll collection. Yet anothermajor event in 2006 was the emergence of A’liénor, tobuild the motorway link from Pau to Langon in south-westFrance. This new concession, as with those for Arcour (A19)and Adelac (A41), was allocated under a European tenderprocedure. It again proves the vitality of our companies,always capable of coming up with solutions to minimize, oreven eradicate, the need for the balancing subsidies allowedfor by the government in its forecasts and RFPs.

I hope this year’s annual report will give some idea of howFrench motorway companies are embracing the growingservice ethic to provide ever-higher safety levels, morecomprehensive support, more fluid traffic conditions, fullerenvironment-consciousness and simpler, faster toll collection.

This service quality, delivered by the highly attentivepersonnel on which our companies depend, is our raison d’être.

Henri StouffChairman of ASFA

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QUALITY FIRST

Day-in, day-out, French motorway and toll-road companiessteadfastly pursue their constant quest for smoother trafficconditions, better equipment, higher safety levels and greaterconvenience for motorists.To meet customers’ needs, accurate input on their expectationsis required. For this reason, regular surveys have been carried outover the last ten years, providing valuable insights intothe progress achieved, as well as snapshots of customer opinionyear by year. Overall customer satisfaction has now reached almost 80%,with tollgate reception, traffic fluidity and traffic Informationall getting the highest marks.

FRENCH TOLL MOTORWAY & FACILITY NETWORK

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BETTER LOCAL ACCESS

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Total length of network (km)

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1960-701971-801981-901991-00

200120022003200420052006

Annualaverage {New motorway stretches (km)

Length of French motorway & toll-road networkIn 2006, two new motorway sections totalling 63 km were opened on the A89, fromSaint-Julien to Le Sancy-Combronde (52 km) and from Terrasson to Brive Nord (11 km),which brings to 306 km the total length of the motorway between Bordeaux andClermont-Ferrand.

The total French motorway network is now 8,296.2 km long.

1 010

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5 515

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7 897

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8 233

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0 50 100 150 200 250 300

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Motorway lane upgradesOne way to handle increasing traffic volumes, for improved customer convenience andsafety, is to widen motorways from two to three lanes. This work is performed withoutinterruption to traffic flows. Around 140 km of motorway were widened in 2006.

77%2X2 lanes - 6,414 km

22%2X3 lanes - 1,820 km

1%2X4 lanes or mores - 62.2 km

Number of interchanges 751 765 770

Number of interchanges per 100 km 9.4 9.3 9.3

Average distance between interchanges 10.6 10.8 10.8

2004 2005 2006

InterchangesThere were a total of 770 interchanges on the French motorway network in 2006.The average distance remains fairly constant, at around 11 km, which ensures goodaccess to all regions along the motorway.

MOTORWAYS FOR HOLIDAYS AND OTHER LONG JOURNEYS

Total distance travelledMotorway traffic has been growing at a fairly steady rate since 2002. The total distance travelled on French motorwaysin 2006 was 79,3 billion km, up by 2.7% on 2005. Growth is slightly higher than in previous years, despite a generalcontext that is unfavourable to domestic road passenger transport, which fell (by 0.5%) for the second year running*,mainly as a result of the decline noted since 2005 in passenger car traffic, which accounts for 83% of domesticpassenger transport in France.

Following a dip in 2005, overall figures for domestic goods transport (excluding transit) rose by 2.5% in 2006*.

The motorway network accounts for about 15% of all road transport distance in France.

French people prefer the motorway: 99% appreciate the condition of the motorway, 93% appreciate its appearance,95% are satisfied with motorway traffic conditions. Motorways are used mainly (55%) for holidays and long journeys.Around 23% of motorway journeys are for business and 14% for shopping or other practicalities.

Distance travelled

Traffic at toll facilities (tunnels and bridges)Traffic at toll facilities increased by 3.5% in 2006,to approach 36 million vehicles: 89% light vehicles and11% heavy goods vehicles.

100

108

107106105104103102101100

• • •Baseline 100 in 2003

2003 2004 2005 2006

106,8106,7106,4

2004 2005 2006

64 12,3 76,3 64,9 12,4 77,3 66,6 12,7 79,3

2.5 3.2 2.6 1.4 0.5 1.2 2.6 2.9 2.7

26 3,6 29,6 30,7 3,9 34,6 31,8 4 35,8

1 1.8 1.1 18.3 6.7 16.9 3.6 2.5 3.5

Billion vehicles.km

Change (%)

Billion vehicles.km

Change (%)

2004 2005 2006

NEW GROUPS AND COMPANIES

New groupsn The Eiffarie consortium, formed by Eiffage and Macquarie, acquired the French

government’s stake in the APRR group (formed by APRR and AREA).n The Vinci group acquired the French government’s stake in the ASF group (formed by

ASF and Escota).n The HIT consortium acquired the French government’s stake in the Sanef group

(formed by Sanef and SAPN).

A’liénor, new concession-holderA’liénor (owned 65% by the Eiffage group and 35% by Sanef) was grantedthe concession for the A65 between Pau and Langon. This new motorway, 150 km long,will link the A62 south of Bordeaux with the A64 at Pau.

*Source: Commission des Comptes des Transports de la Nation (CCTN) 2006

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REST AND SERVICE AREAS, FOR SAFETY AND RELAXATION

Rest areasRest areas play an instrumental role in motorway safety. The French motorway networkhas a total of 617 rest areas, enabling drivers of all kinds of vehicles to take a break atthe onset of fatigue, and at least every two hours. The rest areas are quiet andpleasantly landscaped, with picnic facilities and children’s playgrounds.

Breakdown by type of fuel

France’s agreeable, attractive motorway rest and service areas successfully combinefunctionality with pleasure, as demonstrated by a customer satisfaction rating of 7.7/10.

358 2,5 379 303 26 380,980

358 2,5 405 309 26 407,046

354 2,4 415 316 26 360,288

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2005

2006

Number Fuel sales Other sales Number Number Number(billion litres) billions € ht

SERVICE AREAS RESTAURANTS HOTELS

Service areasMotorists traveling on the French motorway network can enjoy a total of 354 serviceareas, which are continually diversifying, with new banners and broader product ranges.These initially utilitarian stopping points (for refueling, meals, baby care, cashwithdrawals, etc.) are pleasant areas increasingly appreciated in their right by adults and children alike. There is usually a single building for all services, for maximumconvenience. There is access for disabled people. And all service areas have tyre inflationstations.

DIESEL75.6 %

SP 985.6 %

SP 9517.5 %

LPG1.3 %

Special HGV service areasTwo new secure HGV parks were opened in 2006:n “Park +” by APRR at Langres, off the A31n “Truck Étape” by ASF at Béziers, off the A9

The French motorway network has four secure HGV parks,plus some special service areas with showers, communicationfacilities, televisions rooms and launderettes in addition tothe usual shops and restaurants.

Average JourneyThe average journey length on French motorwayshas shown little change over the last few years. In 2006,it was 62.8 km.

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Seasonal variationLight vehicles traffic on French motorways is twice asdense in July and August as in November and January.HGV traffic is fairly steady throughout the year.

60.7 km

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62.8 km

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SAFER DRIVING

Motorways offer the highest available road safety conditions,for the lowest possible stress. The accident rate on Frenchmotorways continued to fall in 2006. The motorwaynetwork remains four times safer than other roadwayinfrastructures. Targeting further improvements still, majorcampaigns are run to counter the main risks, starting withdrowsiness at the wheel and dangerous driving. In addition,French motorway companies conduct detailed accidentanalysis and other studies. Around 97% of drivers report animpression of safety when driving on the motorway.

SAFETY

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0809

DIFFERENT CAMPAIGNS FOR DIFFERENT SITUATIONS

“Motorway lifejacket”One in eight fatal accidents on the motorway involvespeople on foot, and two thirds of these accidents areat night. On the run-up to the Christmas holidays,French motorways and the Prévention Routière roadsafety organization launched a motorist educationcampaign to highlight the importance of wearinga reflective safety jacket in the event of having to getout of the car on the hard shoulder. Service teamshanded out a total of 25,000 vests to people needingassistance. The campaign was also carried through atCER driving schools and at Centaure and Norauto drivereducation centres.

“Don’t fool with fatigue: take a break”From the May spring holiday through to the end ofthe long summer break, French motorway companies,regional branches of the Prévention Routière roadsafety organization, Total fuel stations and the AGFinsurance company handed out 800,000 informationpacks on fatigue at the wheel. The pack can also bedownloaded from www.autoroutes.fr.

“The right speed at the right time”From July 7 to August 27, eight radio spots (including one in English) were broadcaston FM 107.7 motorway radio, reminding motorists on the need to adapt their speedto the situation: traffic conditions, roadworks, weather, etc. The message was alsodisplayed prominently on 3,000 posters at tollgate plazas.

ANNUAL REPORT 2006

“Slow down! Our lives depend on it”The yearly campaign educating motorists on the need to slow down throughmarked-out roadwork areas was started in spring 2006. It took the form of 2,500posters at tollgate piazzas and exits from rest and service areas, plus ads on FM107.7 motorway radio, safety messages displayed on the rear of patrol vans, andpreventive speed radars in roadwork areas.

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FIGURES ON RISING ROAD SAFETY

Changing behavioursFrom October 2001 to October 2006, average speed onthe motorway fell from 127.5 km/h to 122.9 km/h.There are three times fewer instances of vehiclesbreaking the 130 km/h speed limit, but around one in fourdrivers does still drive too fast.

Falling accident ratesThere were 1,517 accidents involving injury in 2006(down from 1,655 in 2005), with 2,200 people injured.There were 166 fatal accidents (down from 195 In 2005),with 207 deaths, down from 224 in 2005.

Accident rate Accidents involving injury fell by 10% in 2006. Over thelast ten years, the accident rate on French motorways hashalved. The most significant improvement has been thedrop in the number of injuries requiring hospital treatment(around 13%).

Fatal accident rateThe number of fatal accidents on French motorways fellby 14% in 2006 with respect to 2005. There were 38%fewer fatal accidents in 2006 than in 2002.

SUPPORTING GOVERNMENT INITIATIVES

Because road safety is a major cause, to be pursued on all fronts, ASFA participates inthe preparation of national road safety policy. It sits on the National Road Safety Council(CNSR), a venue for debate between all road safety organizations, with the mission ofputting forward proposals to the government, commissioning studies, and evaluatingactions. Active support from French motorway companies on government policy againstroad violence has had a positive impact on safety. In addition to the 50 fixed radarsthroughout the network, mobile radars are implemented regularly, especially during peaktraffic periods. The ASFA brochure on road safety - “Safety, a state of mind and a stateof fact” - is widely issued at conferences and colloquiums.

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1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 20002002 2004 2006

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 20002002 2004 2006

Fatalities 275 180 224 207

Fatalities per billion km 3.7 2.3 2.8 2.5

Accidents involving injury 1,805 1,537 1,655 1,517

Accidents per billion km 24.4 19.4 20.6 18.4

2003 2004 2005 2006

1 vehicle52%

36%

12%

2 vehicles

3 or morevehicles

HGVs

Light vehicles

26%

74%

Breakdown by number of vehicles involved

Breakdown by type of vehicle involved

UNDERSTANDING ACCIDENTS

To develop the fullest possible understanding of accidents, indicators are set up and datacollected throughout the network, and a special observatory analyses this input todetermine patterns and significant features. Working from statistical findings onaccidents, studies into accident causes and timecourses, and analysis of driver behaviour,measures are put forward with a view to making the motorways as safe as possible.

An example of this kind of work was the 2006 report on studies by French motorwaycompanies into vehicle-wrong-way phenomena.

A typical indicator is the one set up several years ago to measure the proportion ofrear-seat passengers wearing seatbelts. The proportion was 81% in 2006, up from 77%in 2005.

Experimental data transmission studyA study on board vehicle reception of speed-limit data was begun in early 2006. Asystem was developed to inform motorists of speed limits for the coming roadwaysection via the vehicle’s navigation system. On 12 June an initial full-scale test wassuccessfully carried out on the A40, in partnership with the École des Mines engineeringschool, validating the reliability, precision and safety of the system across the wholeprocess.

Customer conceptionsof tomorrow’smotorways

> “Speed regulated by magneticcards, which will help preventaccidents.”Patricia P.,Quimper

> “Cars controlled by magnetictracks, with automatic hazarddetection and automaticadjustment of safe drivingdistance.”Sylvie & Pierre B.,Draveil

> “Lights on the roadsideedge for night driving,and illuminated guidelinesfor fog.”Pierre & Isabelle G.,Bordeaux

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INTELLIGENT TRANSPORT SYSTEMS

Intelligent transport systems (ITS) extend to cars, roadway infrastructures,and the information systems that cars and roadway systems communicate with.Present-day ITS implementations on French motorways include variable-messagesigns, FM 107.7 radio, web traffic services, journey time information and electronictoll payment systems. French motorway companies are pushing ahead with ITSdevelopments in the constant quest to improve traffic conditions and therebyenhance customers’ peace of mind. Customers rate motorway ITS implementationsvery highly, expressing 97% satisfaction with information and signalling,94% satisfaction with services overall and 97% with tollgate drive-through fluidity.

Liber-t electronic toll payment system, smootherand smootherSubscription schemes for the Liber-t electronic toll paymentsystem have been extended, with products adapted moreclosely to the varied needs of different motorway users.This versatile approach enables motorway companies toachieve a close match to the wide range of customer profiles,through subscription plans offering discounts under differentconditions.

Examples:n preferential pricing for studentsn free subscriptions for disabled driversn subscription fees of €2 per month for occasional users

(or free for web-based invoicing)n special reductions for home-work subscriptionsn special reductions through partnerships with local

councils, for smoother traffic on interurban links andbypasses

Motorway companies are also developing e-commerceinitiatives, with services such as online Liber-t subscriptionsand web-based invoicing, for enhanced access and day-to-day management. For the second year running, there wasa major television and radio advertising campaign for theLiber-t electronic toll payment system in 2006. This wide-reaching operation, coupled with sales promotion actions byindividual motorway companies, achieved excellent exposureon the advantages of electronic toll payment system.

The Liber-t service has already been taken up by 1.8 millionmotorists in France, and accounts for over 20% of all tolltransactions and 26% of toll transactions for light vehicles.

Judging from the current growth in subscriptions, over2 million customers are expected end of 2007.

BROADER COVERAGE FOR ELECTRONIC TOLL PAYMENT

Liber-t subscriptions

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651 400

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935 000

1 156 143

1 450 205

1 755 104

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TRAFFIC MANAGEMENT AND FLUIDITY

Traffic forecasting and management are a constant priority for motorway companiesbecause they help minimize congestion and maximize safety.

Traffic control centres The French motorway network has 71 traffic control centres, including 8 main centresoperating round the clock.

Monitoring centres There are 138 monitoring centres covering specific motorway sections.

Automatic incident detection There are 3,000 cameras covering 500 km of motorway, with an emergency call-outresponse capacity of under 3 minutes.

Speed regulation A speed regulation system operational along 200 km of high-traffic sections bringssubstantial improvements in safety and traffic fluidity: 20% fewer accidents and 40% fewer traffic jams. The system also earns high customer appreciation.

Travel time estimationJourney time information is displayed along more than 2,000 km of motorway.

Freight portal, www.freteuroservice.comA special freight portal, in French and English, is accessible via the websiteswww.sapn.fr and www.sanef.com, and from terminals at the service areas most usedby HGV drivers.

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SPECIAL HGV SERVICES

Secure HGV parksTwo new specially-equipped secure HGV parks were opened in 2006 (“Park +” by APRRat Langres, off the A31, and “Truck Étape” by ASF at Béziers, off the A9), making a totalof four of these facilities, on a north-south axis. The security equipment at the parks(fencing, alarms, CCTV, surveillance, access control, etc.) meets the demands of the theftclauses included in certain insurance policies.

The parks are staffed by multilingual personnel and include restaurants, shops, restrooms, showers and launderettes, along with communication facilities (internet,telephone, fax, phone chargers, etc.).

Preparatives for HGV electronic toll payment systemFollowing an initial decision in 2004, extension of the toll payment system to heavygoods vehicles has been developed under a European programme on interoperableelectronic toll payment systems (Directive 2004/52 of European Parliament and Council),and this is a major objective for motorway companies:

n Technical systems are in phase with the standards set by the EuropeanDirective, and will accept badges issued in other countries and meeting the same standards.

n An innovative contractual concept has been developed separating the functionsof motorway service provision (companies handling technical aspects) andsubscription sales (companies handling issue of contracts).

Fundamental services for HGV electronic toll payment systemn Badges are designed for use anywhere in France and eventually in all European

countries using DSRC technology.

n Freight companies pay by single monthly invoice covering all roadways, initiallythroughout France then in the short-term future anywhere in Europe.

n Additional services (VAT reclaim, assistance, fleet management, fuel billing,etc.) could be offered by badge-issuing companies.

The HGV electronic toll payment system was launched in January 2007, with full-scaledeployment following in April 2007.

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FM 107.7 radioTraffic information is broadcast throughout the network, with updates every threeminutes. On some stretches, motorway radio also broadcasts local weather forecasts.

RDS TMC (Traffic Message Channel) serviceThe TMC service for in-vehicle navigation systems is available throughout virtually thewhole of the French motorway network, with information updated every three minutes.Motorists can select their required language.

Automated alert by SMS or e-mailMotorists with PDA or GPS nomad systems can receive realtime alerts on incidents andtraffic congestion:n Alerts on incidentsn Alerts on peak-period traffic congestionn WiFi access at service areas

Variable-message signs There are 1,214 variable-message panels throughout the French motorway network (i.e. an average interval of 14 km).

JOURNEY PLANNING

Website: www.autoroutes.frThe www.autoroutes.fr portal reported 1.8 millionvisitors in 2006, up by 15% on 2005. Page viewsreached 6.9 million, up by 24% on 2005. Around 97%of visits were for journey planning purposes. The sitealso publishes motorway safety campaigns.

Email: [email protected] 16,000 emails were received and processed in2006. Most were requesting documentation (maps andguides published by motorway companies), personalizedroutes, cost details for specific journeys, etc.

Voice server (0892 68 107 7)In addition to a nationwide traffic information service,there is a specific voice server with information for Parisand the greater Paris region. In one year, the new serverreports calls totalling over 427 hours.

WebtraficThe Webtrafic cross-frontier service publishes realtime traffic information overthe internet. In addition, some motorway companies offer automated SMS and emailalerts to warn of incidents and traffic congestion at peak periods.

The online journey planning section on websites offer a wealth of tourist and culturalinformation, plus hotel reservations, local tourist office programmes, etc.

8,031 KM COVERED

AND 92 KM TO COME

RADIOS

FM 107.7

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SERVICES ON CUE

Balanced meals at reasonable pricesIn 2006, the two previous operations (Piqueniquez malin and Croq’en route) werebrought together under a single banner - Croq’Malin - , with a new logo identifyingshops and self-service restaurants taking part in the scheme, which has the same aim,namely to offer quality meals at controlled, reasonable, prices.

The Croq'Malin operation ran from 20 June to 10 September across 232 shops(Arche, Avia, Dyneff, Esso, Shell and Total) and over a hundred self-service restaurants(Arche, Autogrill and Maison Normande), i.e. 57% of motorway-based establishments.

The “PNNS”* health and nutrition initiative first launched in 2005 was carried through in2006, with ASFA obtaining approval from INPES (National Health Education Institute) touse the PNNS logo. Banners including Avia, Total and Elior took up the objectives set bynutrition specialists. A brochure on fresh food outlined the principles behind “balancedmeals for a pleasant journey”, and 91.4% of customers appreciated the fact thatCroq'Malin products complied with PNNS* requirements.

Access for disabled peopleThroughout the French motorway network there are 250 service areas offering four ormore services accessible to handicapped people and more than 330 rest areas offeringthree or more, including: toilets; phone booths; picnic area; fuel station; restaurant;cafeteria, bar or buffet; hotel or motel. A guide to services accessible to disabled peopleis available on www.autoroutes.fr.

* National health and nutrition programme.

Customer conceptionsof tomorrow’smotorways

> “It would be good idea tohave medical centres onthe motorway, to deal withminor health problems, oreven more serious ones.”Patrick & Valérie E.,Marseille

> “What about panels withjokes on them? You’d get thefirst part on one panel thenthe punchline at the end ofthe journey.”Virginie, age 12

> ”Motorists could be issuedwith headsets for hookup tomotorway services.””Nathalie & Stéphane S.,Montpellier

ANNUAL REPORT 2006

French motorway and toll-road companies employ around 17,400 people, though the fullmotorway workforce is considerably higher when we include the partner organizationpersonnel working at shops, service stations, breakdown service companies, etc.

There are around four employees per km of motorway, overseeing safety and customerservice round-the-clock in functions that include routine maintenance, incident call-out,tollgate, reception, subscriptions, information services, etc.

57%

43%

Workforce breakdown by gender

toll collection7,74144 %

supervisory5,53232%

managerial1,820 10 %

structure(administratif, etc.)

4,44726 %

operational10,007 58 %

viability(maintenance,safety)

5,171

30 %

Workforce breakdown by job function Workforce breakdown by qualification

MOTORWAY SERVICE PERSONNEL

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ECONOMIC ISSUES

ANNUAL REPORT 2006

2021

ANNUAL REPORT 2006

INVESTING IN INFRASTRUCTUREMAINTENANCE AND MODERNIZATION

In 2006, French motorway and toll-road companiesreported revenues (excluding VAT) of €6.85 billion,up by 6.9% on 2005. This growth is consistent witha 2.7% rise in motorway traffic.

Payments to the government in 2006 (for the 2005 financial year) for corporationtax and other taxes reached €2.9 billion.French motorway and toll-road companies invested a total of €1.8 billion in 2006,split almost half and half between modernization of existing sections andconstruction of new sections. Debt stood at €24.8 billion.

Customer conceptionsof tomorrow’smotorways

> “There are too many tollgates.It would be easier to pay onceand for all.”René-Philippe Z.,Nice

> “Toll prices could be adjustedto time of day, to reducepeak-period congestion.”Daniel & Alexandra B.,Lyon

0,0

0,5

1,0

1,5

2,0

2,5

2003 2004 2005 2006

0.58 0.94 1.29 0.92

0.88 0.650.72

0.84

2

1,5

1

0,5

0

Motorways in serviceNew motorways

0,0

0,5

1,0

1,5

2,0

2,5

0,0

0,5

1,0

1,5

2,0

2,5

€ billion current

Annual investments €1.8 billion in 2006

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ECONOMIC ISSUES

ANNUAL REPORT 2006

2223

ANNUAL REPORT 2006

Revenues

€ billion current

0

1

2

3

4

5

6

7

8

2003 2004 2005 2006

5.836.10 6.41 6.85

7

6

5

4

3

2

1

0

Revenues breakdown

Price per kilometre (including VAT)The average toll (including VAT) per kilometreincreased by 1.97% for light vehicles and by 2.45%for HGVs (class 4).

Class 1 (light vehicles) 6.87 6.97 7.12 7.26

Class 4 (HGVs) 19.64 20 20.6 21.07

€ CENTS / KM 2003 2004 2005 2006

Transactions

Motorways 1,097.4 165.1 1,262.5Change 2005/2006 3.4% 3.3% 3.3%

Other toll facilities 31.8 4 35.8

Millions

87%

13%

Breakdown of transactions by payment mode In 2006, the number of transactions paid in cash, by cheque and in foreign currencyfell by 3.9%. Transactions by credit card rose by 3.9%, and private-card transactions by1.5%. The biggest change in payment mode, as in 2005, was the sharp increase(13.6%) in the number of transactions paid through the Liber-t electronic toll paymentsystem.

Cash, Credit card Subscriptionscheque, (Eurocard, Mastercard, Visa) Private

% currency cards

2005 28.8 35.7 20.6 14.9

2006 26.7 35.9 22.7 14.7

Tolls

Shops

other

97.1%

1.5%

1.4%

INCREASE IN AVERAGE TOLL FOR CARS

+1.97 %

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ACTING ON BEHALF OF THE PROFESSION

ASFA communicates nationally and internationally on thespecificities and advantages of the motorway concessionsystem, using all the means at its disposal: informationcampaigns, publications, events, meetings, etc.It defends the interests of its members on Europeanorganizations, and works for the development of a fluid,harmonized Europe-wide roadway system by participating inand instigating special programmes.By merging with the Professional Employers’ Union on 6December 2005, ASFA took on a broader sector-wide scope.

COLLECTIVE ACTION

ANNUAL REPORT 2006 ANNUAL REPORT 2006

COLLOQUIUM

Fifth annual colloquium - “Taking it easy: zero stress, zero congestion, zeroaccidents on the motorway”For its annual colloquium, attended by 250 people on 21 June 2006, ASFA highlightedthe work of French motorway and toll-road companies in improving safety and service.The keynote topic was Europe-wide implementation of new traffic management andinformation technologies. There were two workshops, one given over to a rundown onthe last ten years of intelligent motorway systems for safety and convenience, and theother to decision-maker viewpoints. Debates were chaired by the journalist StéphanePaoli.

EUROPEAN HORIZON FOR ITS*

As a member of ASECAP (European Association of Motorway and Toll-road Companies),ASFA participates actively in debates on concession-operated roadways in a broadEuropean context. It contributes to three Euro-regional projects - Arts, Centrico and Serti- which seek the development of consistent, seamless road safety and service conditionsthroughout Europe.The European TEMPO programme, completed in 2006, addressed the development of ITSservices and equipment conducive to sustainable transport on the trans-Europeanroadway network.

In 2006, ASFA paid out €3.9 million in European aids to nine motorway companies forrollout of intelligent transport systems on the trans-European roadway network, throughprojects run in 2004 and 2005. As a valuable platform for ITS development, Europeanprojects attract active participation from French motorway companies, which arecurrently working on the following projects:

n Realtime incident alert, SAPN - Centrico projectn Speed and driving distance alert, Cofiroute - ARTS projectn Electronic monitoring for transport of hazardous substances in tunnels, Escota-

Serti projectn RDS-TMC cross-frontier roadway information - Serti project n Speed regulation, ASF - Serti project n Freight portal, Sanef group - Centrico project n Cross-channel information exchange - Centrico projectn Interoperable electronic toll payment systems - Pista, Cesare, Media & RCI

projects

ASFA is also working for take-up of the joint EasyWay programme over the period 2007-2013, targeting rollout of data collection and interchange, and of traffic and roadwayinformation services.ASFA coordinates participation of its member companies in specific interoperabilityprojects such as phase III of the CESARE project, which came to an end in September2006.

2425

* Intelligent Transport Systems

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ANNUAL REPORT 2006

COLLECTIVE ACTION

French toll motorways and facility network, 2005The ASFA annual report gives consolidated information onFrench motorway and toll-road companies.

Key Figures, 2005ASFA’s Key Figures document analyses motorwaycompany operations from seven angles: infrastructure,economy, services, traffic, employment, safety andsustainable development.

Motorway NewsletterThe ASFA newsletter appeared twice in 2006:n N° 23, June: Customer services n N° 24, December: Safety

Intelligent Motorways: peace of mind on the moveThe Intelligent Motorways brochure reports on currentand forthcoming intelligent transport systems on Frenchmotorways.

Customer Impressions of Toll Motorways in 2006This brochure sets out the findings of the customersatisfaction survey that ASFA has been running for thelast ten years. It shows an overall customer satisfactionrate of 96% in 2006.

Customer Conceptions of Tomorrow’s MotorwaysThis brochure, with verbatims and analysis on customers’wishes for the motorways of the future, is based on asurvey of motorway users aged from 7 to 60,commissioned from the institute Gatard et Associés byASFA to probe customer expectations.

“Taking it easy: zero stress, zero congestion, zeroaccidents on the motorway” Proceedings of the annual ASFA colloquium in 2006.

Safety magazine, Atout Sécurité This magazine, issued in 100,000 copies at the ParisMotor Show, takes an educational and practical approach,spotlighting the factors behind accidents and offeringinsights into better motorway driving practices.

A special DVD on safe motorway driving addresses

learner drivers with specific information on motorwaydriving, to back up their driving-school classes. It includessix interactive sections (speed and driving distance,seatbelts, tyre pressure, fatigue, roadworks, hardshoulder) alternating explanations of safety rules withpractical tests.

All ASFA publications are available on www.autoroutes.fr.

ASFA PUBLICATIONS IN 2006

2627

ASFA also represents the French motorways sector at international events:34th ASECAP Workshop, in Pula, CroatiaAnnual Conference on Euro-regional Projects, Barcelona, SpainWorld Congress on Intelligent Transport Systems, London, UK12th International Congress on Winter maintenance, PIARC (World Road Association),Turin, Italy

INTERNATIONAL EVENTS

PARTNERSHIPS ON SAFETY

The French road safety organizationPrévention Routière and its 101 regionalcommittees worked with ASFA on severaljoint campaigns in 2006, including “Don’tfool with fatigue: take a break!” and“Motorway lifejackets”.

Road Safety Education Centres cover atotal of 450 driving schools, which issuedover two thousand copies of a free DVD onsafe motorway driving in 2006 at specialyoung-driver education sessions. The aimwas to educate future drivers on thespecificities of motorway driving. Frenchmotorway companies allow free access todriving schools for driving lessons, underspecial local agreements.

The Centaure Driver EducationCentres take part in ASFA safetycampaigns.

The Norauto Road Safety Prizeencourages safety initiatives from privateindividuals and associations. ASFA sits onthe panel of this award programme, whichtoday has European coverage.

The Professional of the Road convoyprovides an opportunity for ASFA tocommunicate to HGV drivers on the needfor special attention to motorway servicepersonnel on the approach to roadworkareas.

The French Sleep and VigilanceInstitute (ISV) covers variousorganizations working on sleep research,and carries out special studies on thisissue. ASFA sits on the institute’s scientificcouncil, providing valuable opportunitiesfor interchange on what is a veryimportant factor in motorway accidents.

ANNUAL REPORT 2006

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ANNUAL REPORT 2006

ALIS125 km

APRR1,821 km

AREA394 km

ASF2,567.4 km

ATMB117.9 km

COFIROUTE1,020 km

ESCOTA460 km

Sanef1,374.4 km

SAPN368.4 km

SFTRF80.3 km

CCI du Havre6.6 km

CEVM (Millau Viaduct)3.7 km

SMTPC2.5 km

A43

Thenon

A645

Neufchâtelen Bray

A87

la Roche-sur-Yon

A29

Montpellier

A68

A680

A 28

PuymorensTunnel

MillauViaduct

FréjusTunnel

Mont BlancTunnel

Moulins

A52

A50 A57

A89/A72

A72

A41 A43

A43

PradoCarénageTunnel

TancarvilleBridge

NormandieBridge

Tunnel Maurice Lemaire

Clermont-Ferrand

FRENCH MOTORWAY NETWORK

june

200

7

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KEY FIGURES

8,296.2 KMof motorways and toll-roads

2,881Liber-t automatic tollgate lanes

354service areas

617rest areas

17,359workforce (weighted average)

79.3 MILLIARDStravelled over whole French motorway network

35.8 MILLIONS DE VÉHICULESusing French tolled motorways and facilities network

1.298,3 MILLIONStransactions

6.85 BILLON eurosin revenue

List as of June 2007

ASFA MEMBERS

Autoroute de Liaison Seine-Sarthe

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ANNUAL REPORT 2006CONTENTS

ANNUAL REPORT 2006FRENCH TOLLED MOTORWAY & FACILITIES NETWORK PAGE 2

SAFETY PAGE 8

CUSTOMER SERVICES PAGE 12

ECONOMIC ISSUES PAGE 20

COLLECTIVE ACTION PAGE 24

MAP PAGE 28

Pho

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3 Rue Edmond Valentin, 75007 Paris, FrancePhone +33 (0)1 49 55 33 00 - Fax +33 (0)1 49 55 33 91

Website: www.autoroutes.fr - Email: [email protected]