ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES

WM-OFMP

Nu

mri

i fa

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te

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uar

a n

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rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

ANNUAL PERFORMANCE MONITORING

OF SEVEN REGIONAL WATER COMPANIES

Presented by: vera muhaxhiri

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

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rt m

e

kon

sum

ato

ret

e r

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jistr

uar

(%

)

0%

25

%5

0%

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%1

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%

Bif

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cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

CONTENT Introduction Absolute performance of water

sector Relative performance of water

sector Relative individual performance Relative comparative performance Conclusion Steps forward

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

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apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Water is essential, indeed: without it, there will be no existence…and as such it shall be used carefully.

The best for this is that water should be treated almost as all other businesses.

Water treatment and distribution are businesses which are faced with high costs.

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

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apo

rt m

e

kon

sum

ato

ret

e r

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uar

(%

)

0%

25

%5

0%

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%1

00

%

Bif

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cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

INTRODUCTION- Performance of water companies were evaluated by

taking into consideration key performance indicators- ! Performance indicators for 2007 were estimated by

reliable data- Absolute performance ensures achieved level- Relative individual performance justifies development

trends within the company- Relative comparative performance provides activity

results from the best to the worst, as well - It determines position of each company in relation

with sector average- (Non) development trends necessarily requires

explanations- Relevant stakeholders has contributed in trends

development

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

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apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Absolute performance

how sector stands in 2007?

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

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apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

KEY FACTS OF PERFORMANCE IN 2007 (I)

According to the evaluations, coverage with water services is 72%, and with wastewater services is 50%.

58% of water produced is not billed. 78,348,252m3 water were subject to losses and abuse in average from overall 217l water produced, only 91l

are billed €7,834,825 are expenses on behalf of non revenue

water the water sector would benefit an amount of €595,230

if NRW would have been decreased for only 8% = with grants provided by government!

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

KEY FACTS OF PERFORMANCE IN 2007 (II)

Billing percentage has remained the same to 92%

Metered consumption has dropped to 81% due to reduction in proportion of customers with meters to 2%.

Operating costs per m3 of water produced has increased to €0.10

Average tariff is €0.35, where the difference of €0.25 is supposed to cover inevitable amount of water losses; necessary capital costs, risk of non-collection; and minimal reserve fund

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

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apo

rt m

e

kon

sum

ato

ret

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eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

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i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

KEY FACTS OF PERFORMANCE IN 2007 (III)

As operating costs per 1 billing point are €5.14,incomes are €7.94

Revenue collection is increased to 61% Operating cost has been covered by cash

(WCR=1.03) Debtors requirements has reached to

€63,888,776; and obligations toward creditors are €11,301,052

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

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%

Bif

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i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

KEY FACTS OF PERFORMANCE IN 2007 (IV)

Staff performed more efficiently although indicator of 7.35 is still high.

Water quality is 2% In average, water supply is …..(?) Average customer complaints are….(?) In general, companies has been very

responsible toward reporting to WWRO

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

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eg

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(%

)

0%

25

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Bif

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Pris

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(Pris

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Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Relative performance

were sector development trends progressive or regressive

in 2007 compared to 2006 ?

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

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Bif

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Pris

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a,

(Pris

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Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

PERFORMANCE DEVELOPMENTS 2007 / 2006 (I)

Indicator 2006 2007 prog/reg

Non-revenue water %

59% 58% ♫

Billing percentage 92% 92% -Proportion of customers with meters

77% 75%

Metered consumption %

83% 81%

Collection rate % 57% 61% ♫

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

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Bif

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cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

PERFORMANCE DEVELOPMENTS 2007 / 2006 (II)

Indicator 2006 2007 prog/regWorking coverage rate 1.03 1.03 -

Working rate 1.72 1.63 Staff efficiency (‘000 customers)

7.57 7.35 ♫

Average tariffs per m3 0.34 0.35 ♫

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

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i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

PERFORMANCE DEVELOPMENTS 2007 / 2006 (III)

Indicator 2006 2007 prog/regComplaints per '000 customers

0.62 / -

Failure of water quality tests %

3% 2% ♫

Average water disconnections per customer/d

2h / -

Reporting delays 12 d 7 d ♫

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

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apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

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Bif

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i,(F

eriz

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Pris

htin

a,

(Pris

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Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Relative individual performance

what are development trends within a company in

2007 compared to 2006?

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

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apo

rt m

e

kon

sum

ato

ret

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eg

jistr

uar

(%

)

0%

25

%5

0%

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Bif

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i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

PERFORMANCE DEVELOPMENTS 2007/2006

RWC Prishtina, SH.A.


Non-revenue water %

54% 51% ♫

Billing percentage 94% 89% Prop. of customers with water meters

82% 69%

Collection rate % 59% 62% ♫Working coverage rate

1.07 1.08 ♫

Staff efficiency 6.77 6.36 ♫

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07


RWC Hidroregjioni Jugor, SH.A.


Non-revenue water %

46% 39% ♫

Billing percentage 92% 91% Prop. of customers with water meters

83% 86% ♫


Working coverage rate

0.91 1.01 ♫


WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07


RWC Hidrodrini, SH.A.


Non-revenue water %

75% 77%

Billing percentage 92% 92% -Prop. of customers with water meters

84% 87% ♫



0.98 0.98 -


WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07


RWC Ujesjellesi Regjional, SH.A.


Non-revenue water %

47% 48%

Billing percentage 92% 92% ♫

Prop. i kons. me ujemates

41% 45% ♫



1.13 0.95

Staff efficiency 11.48

11.03

♫

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07


RWC Radoniqi, SH.A.


Non-revenue water %

67% 62% ♫

Billing percentage 100% 100%

-

Prop. of customers with water meters

92% 94% ♫



1.03 1.10 ♫


WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

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Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07


RWC Bifurkacioni, SH.A.


Non-revenue water %

61% 54% ♫



49% 58% ♫



0.98 1.05 ♫

Staff efficiency 7.42 8.19

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07


RWC Hidromorava, SH.A.


Non-revenue water %

57% 46% ♫



78% 80% ♫



0.91 0.91 -

Staff efficiency 8.89 9.10

WM-OFMP

Nu

mri

i fa

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ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

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Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

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Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Relative comparative performance

who is the best performing company?!

WM-OFMP

Nu

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i fa

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(%

)

0%

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Bif

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Pris

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Hid

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Mes

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Hid

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Uje

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(Mitr

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Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Non-revenue water %

WM-OFMP

Nu

mri

i fa

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a n

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(%

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0%

25

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Bif

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Pris

htin

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(Pris

htin

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Hid

rore

gjio

niJu

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(Pr

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n)

Mes

atar

ja e

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Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Billing percentage

Numri i faturave te leshuara ne raport me konsumatoret e regjistruar (%)

0% 25% 50% 75% 100%

Bifurkacioni,(Ferizaj)

Prishtina,(Prishtine)

HidroregjioniJugor, (Prizren)

Mesatarja esektorit

UjesjellesiRegjional,(Mitrovice)

Hidrodrini, (Peje)

Hidromorava,(Gjilan)

Radoniqi,(Gjakove)

2006 2007

WM-OFMP

Nu

mri

i fa

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ve

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a n

e r

apo

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kon

sum

ato

ret

e r

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uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Metered consumption %

Konsumimi i matur ne raport me konsumimin total (%)

0% 25% 50% 75% 100%




Mesatarja esektorit


Hidrodrini,(Peje)


Radoniqi,(Gjakove)

2006 2007

WM-OFMP

Nu

mri

i fa

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ve

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e

kon

sum

ato

ret

e r

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(%

)

0%

25

%5

0%

75

%1

00

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Bif

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i,(F

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Pris

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(Pris

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Hid

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gjio

niJu

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(Pr

izre

n)

Mes

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ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Staff efficiency %

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

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apo

rt m

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kon

sum

ato

ret

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(%

)

0%

25

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0%

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Bif

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Pris

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Hid

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(Pr

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Mes

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Hid

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(Pe

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Uje

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(Mitr

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Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Customer complaints

WM-OFMP

Nu

mri

i fa

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ve

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(%

)

0%

25

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0%

75

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Bif

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Pris

htin

a,

(Pris

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Hid

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niJu

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(Pr

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n)

Mes

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ja e

sekt

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Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Working rate

WM-OFMP

Nu

mri

i fa

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Pris

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(Pr

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n)

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atar

ja e

sekt

orit

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rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07


WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

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i,(F

eriz

aj)

Pris

htin

a,

(Pris

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e)

Hid

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niJu

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(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Operating cost per m3 of water produced

WM-OFMP

Nu

mri

i fa

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ve

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apo

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kon

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ato

ret

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(%

)

0%

25

%5

0%

75

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Bif

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Pris

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(Pris

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Hid

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niJu

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(Pr

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n)

Mes

atar

ja e

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orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Collection rate %

WM-OFMP

Nu

mri

i fa

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ve

te

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(%

)

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Pris

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(Pris

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niJu

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(Pr

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n)

Mes

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ja e

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Hid

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(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Water quality

Perqindja e testeve te deshtuara te ujit

0% 5% 10%



Hidrodrini,(Peje)


Mesatarja esektorit



Radoniqi,(Gjakove)

2006 2007

WM-OFMP

Nu

mri

i fa

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ve

te

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a n

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kon

sum

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ret

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(%

)

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Bif

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Pris

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(Pris

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niJu

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(Pr

izre

n)

Mes

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ja e

sekt

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Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

Water supply

WM-OFMP

Nu

mri

i fa

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ve

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kon

sum

ato

ret

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(%

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Bif

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Pris

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(Pris

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niJu

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(Pr

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n)

Mes

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ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

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20

07

Water service coverage

WM-OFMP

Nu

mri

i fa

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ve

te

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kon

sum

ato

ret

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eg

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uar

(%

)

0%

25

%5

0%

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%1

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Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

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20

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Wastewater service coverage

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

CONCLUSION- In 2007 compared to 2006, water sector has

performed much better in relation to key performance indicators

- All companies has shown progress in 2007 compared to 2006 in relative individual performance

this may be a result of- Serious engagement of companies’ management

staff- Establishment of Boards of Directors- Contribution given by Donors and Consultants- WWRO role

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

%

Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

STEPS FORWARD

- Preparation of Performance Report for 2007

- Publication of the Performance Report

- Regional benchmarking of water companies

WM-OFMP

Nu

mri

i fa

tura

ve

te

lesh

uar

a n

e r

apo

rt m

e

kon

sum

ato

ret

e r

eg

jistr

uar

(%

)

0%

25

%5

0%

75

%1

00

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Bif

urka

cion

i,(F

eriz

aj)

Pris

htin

a,

(Pris

htin

e)

Hid

rore

gjio

niJu

gor,

(Pr

izre

n)

Mes

atar

ja e

sekt

orit

Hid

rodr

ini,

(Pe

je)

Uje

sjel

lesi

Re

gjio

nal,

(Mitr

ovic

e)

Hid

rom

orav

a,(G

jilan

)

Rad

oniq

i,(G

jako

ve)

20

06

20

07

THANK YOU FOR YOUR ATTENTION!

ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES

Documents

Transcript of ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES