Annual General Shareholders Meeting · financial margin with clients in Chile Cost of credit...

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1 Annual General Shareholders Meeting Gabriel Moura Chief Executive Officer March 18 th , 2020

Transcript of Annual General Shareholders Meeting · financial margin with clients in Chile Cost of credit...

Page 1: Annual General Shareholders Meeting · financial margin with clients in Chile Cost of credit increased in Chile 69.0% Non-interest expenses in Chile grew below inflation 1.9% mainly

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Annual General Shareholders Meeting

Gabriel MouraChief Executive Officer

March 18th, 2020

Page 2: Annual General Shareholders Meeting · financial margin with clients in Chile Cost of credit increased in Chile 69.0% Non-interest expenses in Chile grew below inflation 1.9% mainly

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Strategic initiatives

Page 3: Annual General Shareholders Meeting · financial margin with clients in Chile Cost of credit increased in Chile 69.0% Non-interest expenses in Chile grew below inflation 1.9% mainly

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IndividualsNPS 1Dec-19 vs. Dec-18

15 pp

SMENPS 1Dec-19 vs. Dec-18

24 pp

CompaniesNPS 1Dec-19 vs. Dec-18

20 pp

Digital Transformation People

Strategic initiatives

Customer centricity

OrganizationalClimate (hable francamente)

9 p.p.

of 2019 employees satisfaction

Dress Code Flexibility for Employees

Go As I Am

Lideramore than 14,000 training hours in our program for leaders

Escuela Itaú+400,000 training hours for employees (regulatory and languages workshops, Creceprogram, Diploma at Universidad Católica for 60 managers, among others)

Recognized as the 9th best company in Chile in Attraction and Retention of Talent by Merco

2 Digital

Branches

DigitalApproach

Multi-Channel

First Call ResolutionExtended

Hours

AccountLoad

DigitalBranch

4,500

Jan-19 Jan-20

198

1 – Servitest – Ipsos Survey: 2 – Considers the number of current accounts opened in each month; 3 – Adjusted non-interest expenses annual growth (%) for Itaú Corpbanca in Chile and the Chilean Financial System.

Individual account holders

+ openings

- closures2018 2019

100

157

6953

Digital clients

1.0x 2.0x 2Dec-18 Dec-19

(base 100)

Evolution of Non-interest expenses 3

Efficiency

Merger

Itaú

Industry

-1,2

0,8

2,8

4,8

6,8

8,8

10,8

-1,2

0,8

2,8

4,8

6,8

8,8

10,8

12,8

2015 2016 2017 2018 2019

8.3

5.3

-0.9

6.34.6 p.p.

below sector average

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Digital transformation

% of transactions through digital channels

Retail digital clients 1

Individuals 2

Consumer loans

Credit limits

Credit card advance

82%

85%

55%

4Q19

83%

68%

50%

4Q18

Time deposits 77%74%

-1 p.p.

+17 p.p.

+5 p.p.

+3 p.p.

90%

+1%

AD

OP

TIO

NIN

12

MO

NT

HS

78%

+17%

Small Companies 3

1 – December, 2019; 2 – IS, PB digitizable clients; 3 – Very small & small companies and Middle companies

Collaborative working model• Early and continuous delivery

• Focus on business value

Customer centricity• Priorization and solutions

based on customer needs

Branch transformation• Biometric solutions• Virtual host

Cybersecurity• Biometric behavior• Digital cyber defense

Robotic efficiency• Client onboarding• Mortgages• Operations

Analytics• AI predictive models• Geolocalization• Behavioral clusterization

Strategic focus

Mutual Funds 56%50% +6 p.p.

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Responsible banking Translating strategy into action

1stFinancial sector

initiative

The only financial institution in Chile and Colombia to be part of the Institutional Investor’s list of 39 Latin American Midcap 'Most Honored Companies'

We believe that people have the power to transform the world, and that a bank can promote this transformation

We increased our DJSI scores in 2019 edition, ranking for the first time for the MILA Pacific Alliance Index and for the fourth consecutive year remaining part of the Chile Index

Sustainability Performance

Itaú Asset Management awarded as the 'ALAS20 Institution' for being recognized as a leader in: Responsible Investments, Corporate Governance and Sustainability Research

Responsible Investment

Commitments Achievements Main partners

In 2019 we launched our first integrated and verified Annual Report. The quality of the information delivered to the market was recognized by the Reporta Ranking who scored as 23 points higher than the 2018 surveyTransparency in

Communication

Voluntary commitment between the financial sector, the government and regulators, who have defined general principles regarding the management of risks and opportunities associated with climate change in decision-making

Climate Change

17 pointsabove sector average

ALAS20 Institution

23 pointsabove 2018 score

Top 3 Best Latin

America Executive Team

Goals

Itaú Asset Management

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About the 4th quarter of 2019

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Highlights4Q19

Recurring RoTE NPL 90+ daysLoansRecurring net income

Cost of credit Non-Interest expenses

Consolidated

Ch$17.9 bn

Chile

Ch$21.7 bn

-58.0 %

-46.0 %

Consolidated

3.4%

Chile

5.4%

108.5 %

169.0 %

11.5 %

5.5 %

Margin with clients

Consolidated

Ch$220.3 bn

Chile

Ch$161.3 bn

9.2 %

12.0 %

Commission and fees

Consolidated

Ch$50.6 bn

Chile

Ch$40.0 bn

9.1 %

10.1 %

4Q18 1Q19 2Q19 3Q19 4Q19 4Q18 1Q19 2Q19 3Q19 4Q19

4Q18 1Q19 2Q19 3Q19 4Q19 4Q18 1Q19 2Q19 3Q19 4Q19 4Q18 1Q19 2Q19 3Q19 4Q19 4Q18 1Q19 2Q19 3Q19 4Q19

Consolidated

2.8%

Chile

2.5%

4Q18 1Q19 2Q19 3Q19 4Q19

Consolidated

Ch$23.2 bn

4Q18

Chile

Ch$18.3 bn

1Q19 2Q19 3Q19 4Q19

2.9 %

2.5 %

36.0 29.2 52.8 40.2 21.7 9.1 7.3 13.0 9.6 5.4 1.8 1.9 1.9 1.8 2.5

157.4 140.8 146.5 144.0 161.3 40.7 39.2 41.1 36.3 40.0 50.7 36.6 41.9 40.9 110.1 113.4 111.2 112.5 110.8 116.9

16.8 16.9 17.3 17.8 18.3

4Q19 vs. 3Q194Q19 vs. 3Q194Q19 vs. 3Q19

4Q19 vs. 3Q194Q19 vs. 3Q194Q19 vs. 3Q194Q19 vs. 3Q19

-4.7 p.p.

-4.2 p.p.

0.7 p.p.

0.7 p.p.

Chile

Ch$110 bn

Consolidated

Ch$134 bnConsolidated

Ch$174.6 bn

Chile

Ch$116.9 bn

4Q19 vs. 3Q19

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About 2019

Page 9: Annual General Shareholders Meeting · financial margin with clients in Chile Cost of credit increased in Chile 69.0% Non-interest expenses in Chile grew below inflation 1.9% mainly

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2019

higher volume of credit in Chile (+ 8.7%) and better mix

of products

offset the decrease in weighted average spread, boosting the

financial margin with clients in Chile

Cost of credit increased in Chile

69.0%

Non-interest expenses in Chile grew below inflation

1.9% mainly driven by corporate credit events and regulatory and internal credit risk models implementation

53.0% Efficiency ratio

improved by 110 bp9

About our year

Recurring

Net

5.9%

Ch$155.0 billion

Ch$143.9 billion

Consolidated

Chile

26.1%

27.4%

3.4 p.p.Consolidated

Chile 4.1 p.p.

7.6 %

8.9 %Income

Recurring

Return onTangible

(yoy)

(yoy)

(yoy)

Equity (RoTE)

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Macroeconomic outlook and Guidance 2019

GDP 2

Loan Growth 3

Inflation 4

Interest Rate 4

GDP 2

Loan Growth 5

Inflation 4

Interest Rate 4

3.2%

8 – 10%

2.7%

3.50%

3.3%

8 – 10%

3.4%

4.75%

1.2%

9.7%

3.0%

1.75%

3.3%

8.8%

3.8%

4.25%

Forecast 1 Actual

Loan Growth

Increase retail in Loan Mix 6

Cost of Credit Risk 7

Expenses in line with inflation 8

Results from Colombia 9

8.7%8.0% 10.0%

+25 bp

1.3%0.7% 0.8%

1.9%2.7%

1 ‒ Itaú Corpbanca initial forecast for 2019 on 03/01/2019, updated projections on 11/04/2019; 2 ‒GDP 2019 projected; 3 ‒Pro forma figures from 2016 to 2018 adjusted for the inclusion of loans from CMR, Walmart and Santander Consumer credit portfolios; 4 ‒ End of period; 5 ‒ Loan growth for the twelve-month period ended November 31, 2019; 6 –Retail loans refers to mortgage and consumer loan; 7 –Net provision for credit & counterparty risks; 8 –Adjusted Non-Interest Expenses; 9 –Managerial Net Income Attributable to Shareholders; evolution in Colombian Peso.

Dic-18

33.3% 33.5%

Dic-19

MacroeconomicGuidance

Actual Expected

Continued recovery in profitability11.2 x

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2019 Loan growth Chile 8.7 %8.0% 10.0%

Guidance: Loan growth Actual

1 – Ex Student loans portfolio

8,7%9,7%

Total Loans

9,0%10,3%

Commercial1

9,3%

11,2%

Mortgage

9,9%

5,5%

Consumer

1.8x Market

Reducing the gap

Convergence Convergence

Financial SystemItaú Corpbanca

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Commercial

67.5%

Mortgage

22.8%

Consumer9.7%

2019 Portfolio mix Chile 25 bp33.3% 33.5%

Guidance: Increase Retail in Loan Mix Realized

Portfolio Mix (%)

Retail: 32.5%

Retail: 33.6%

Market Share (2019)

7.2%

Commercial

Mortgage

Consumer

7.9%

12.0%

Total Loans

10.1%

29 bp

14 bp

21 bp

10 bp

Share 12-

months2017

Dic-18 Dic-19

2019

Commercial

66,5%

Mortgage

23,0%

Consumer

10,5%

2019 vs. 2018

Consumer growth

1.8x Market

107 bp

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Capital structure2019

CET 1

New LGB(Dec. 2024)

SIFI (est.)

CCB

AT1

Total Capital

Tier II

CET 1

Tier I9.0% -1.8%

-0.2% 7.0%

Regulatory CapitalRatio (Dec. 19)

Other Intangible Assets/ Net Deferred Taxes

Net effectof changes in RWA

Estimated Fully LoadedBIS III Capital

4.1%

13.1%

4.5%

11.5%

1.5%

1.0%

2.5%

8.0%

9.5%

2.0%3.5%

10.5%

-0.7%

Max use of Tier II

Regulatory Capital Ratio (Dec. 2019)

Tier II

Tier I

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2016 2017 2018 2019

Change of strategy for the technological integration

Alignment to new risk management framework and other policies

Balance sheet and liquidity strengthening

Acquisition of assets and liabilities of Itaú BBA Colombia

Introduction of Itaú Brand in the Colombian retail Market

Beginning of technological migration

Completion of technological integration

Initial roll out of digital initiatives

Completion of retail migration and client segmentation

Focus on increasing and sustainable results

Strengthening our culture throughout the organization

Consolidation of our value offer for retail banking

Advancing with digital agenda

Growth in SME segment

Continued and sustainable rebound in results

Footprint optimization

Itaú Corpbanca Colombia continues implementing its strategy focusing on a sustainable performance in the long term

Timeline milestones

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branches closed in Colombia in 2019

3.33 thousandemployees

in 2019

Highlights2019

10.3 bn

0.4%

20.8 tn

30.4 tn

2019 2018

115.4 bn

4.6%

20.2 tn

27.9 tn

Net Income

RoTE

Loan Portfolio

Total Assets

(443.1)(451.5)

+11.2 x

+4.2 p.p.

-2.7%

-8.3%

1.9%3.49 3.33

3.64

Dec-18 Dec-19Dec-17

About 2019

127branches in Colombia in 2019

34 ( 21%)

Colombia

ActualGuidance: Continued recovery in profitability

11.2 x

-121,3

10,3

115,4

2017 2018 2019

In billion COP

Recurrent Net Income Evolution

In billion COPRoTE

Loans

Loan Portfolio and RoTE Evolution

In COP

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About 2020

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Macroeconomic outlook 2020

2017 2018 2019 2020 2017 2018 2019 2020

GDP 2

Loan Growth 1

Inflation 3

Interest Rate 3

1 ‒ Pro forma figures from 2017 to 2018 adjusted for the inclusion of loans from CMR, Walmart and Santander Consumer credit portfolios; 2‒GDP 2019 and 2020 projected; 3 ‒ End of period.

Source: Itaú Corpbanca’s estimates.

4,8%

10,3% 9,7% 4-6%

2,3%2,6%

3,0%3,3%

2,50% 2,75%

1,75%1,25%

1,3%

4,0%

1,2% 1,2%

6,1% 5,8%

8,9%8-10%

4,75%4,25% 4,25% 4,25%

4,1%3,2%

3,8%3,3%

1,4%2,6%

3,3% 3,1%

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Guidance2020

Expected

Loan Growth

Loan Mix 1

Cost of credit Risk 2

Adjusted Non-Interest Expenses 3

Results from Colombia 4

6.0%4.0%

Continued increasing retail in loan mix

1.2%1.0%

Continued recovery in profitability

1 –Retail loans refers to mortgage and consumer loan; 2 –Net provision for credit & counterparty risks; 3 –Net of labor agreement costs; 4 –Managerial Net Income Attributable to Shareholders.

4.5%3.5%

Page 19: Annual General Shareholders Meeting · financial margin with clients in Chile Cost of credit increased in Chile 69.0% Non-interest expenses in Chile grew below inflation 1.9% mainly

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Key strategic drivers2020

Client centricity

Digital transformation

People management

Growth

Colombia

Capital

Efficiency

Culture of innovation and transformation

Efficiency and improvement of user experience and customer satisfaction

Seamless integration from back-office to front-office

Expand our presence and client base in all business segments

Special focus on growing our Retail Bank

Further increase transactionality and relationship within our client base

Efficiently managing capital allocation through adequate cost of equity

Value creation and RAROC metrics and tools as a driver throughout the organization

Continuously increase the efficiency of our operations

Drill down of the full cost allocation model to product level

Continued focus and discipline in identifying cost saving opportunities throughout the institution

Strengthening our culture throughout the organization

To enhance our incentive models and our assessment tools

To consider the new dynamics of cooperative working

Segmentation model with well defined identity and value proposition

Development of products and a “service culture” focused on client satisfaction and long-term relationships

Continued and sustainable rebound in results

Resume expansion in business volumes

Advance with the implementation of retail and wholesale strategies

Page 20: Annual General Shareholders Meeting · financial margin with clients in Chile Cost of credit increased in Chile 69.0% Non-interest expenses in Chile grew below inflation 1.9% mainly

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Resultados

• This presentation is not an offer for sale of securities. This material has been prepared solely for informational purposes and is not to be construed as a solicitation or an offer to buy or sell any securities and should not be treated as giving investment advice. No representation or warranty, either express or implied, is provided in relation to the accuracy, completeness or reliability of the information contained herein. Any opinions expressed in this material are subject to change without notice and neither Itaú Corpbanca (the “Bank”) nor any other person is under obligation to update or keep current the information contained herein. The information contained herein does not purport to be complete and is subject to qualifications and assumptions, and neither the Bank nor any agent can give any representations as to the accuracy thereof. The Bank and its respective affiliates, agents, directors, partners and employees accept no liability whatsoever for any loss or damage of any kind arising out of the use of all or any part of this material

• Certain statements in this presentation may be considered forward-looking statements. Forward-looking information is often, but not always, identified by the use of words such as “anticipate,” “believe,” “expect,” “plan,” “intend,” “forecast,” “target,” “project,” “may,” “will,” “should,” “could,” “estimate,” “predict” or similar words suggesting future outcomes or language suggesting an outlook. These forward-looking statements include, but are not limited to, statements regarding expected benefits and synergies from the merger of Banco Itaú Chile with and into CorpBanca, the integration process of both banks, anticipated future financial and operating performance and results, including estimates for growth, as well as risks and benefits of changes in the laws of the countries we operate

• These statements are based on the current expectations of the Bank’s management. There are risks and uncertainties that could cause actual results to differ materially from the forward-looking statements included in this communication. For example, (1) problems that may arise in successfully integrating the businesses of Banco Itaú Chile and CorpBanca, which may result in the combined company not operating as effectively and efficiently as expected; (2) the combined company may be unable to achieve cost-cutting synergies or it may take longer than expected to achieve those synergies; (3) the credit ratings of the combined company or its subsidiaries may be different from what the Bank or its controlling shareholders expect; (4) the industry may be subject to future regulatory or legislative actions that could adversely affect the Bank; and (5) the Bank may be adversely affected by other economic, business, and/or competitive factors

• Forward-looking statements and information are based on current beliefs as well as assumptions made by and information currently available to the Bank’s management. Although management considers these assumptions to be reasonable based on information currently available to it, they may prove to be incorrect. By their very nature, forward-looking statements involve inherent risks and uncertainties, both general and specific, and risks that predictions, forecasts, projections and other forward-looking statements will not be achieved

• We caution readers not to place undue reliance on these statements as a number of important factors could cause the actual results to differ materially from the beliefs, plans, objectives, expectations and anticipations, estimates and intentions expressed in such forward-looking statements. More information on potential factors that could affect Itaú CorpBanca’s financial results is included from time to time in the “Risk Factors” section of Itaú CorpBanca’s Annual Report on Form 20-F for the fiscal year ended December 31, 2017, filed with the U.S. Securities and Exchange Commission (the “SEC”). Furthermore, any forward-looking statement contained in this presentation speaks only as of the date hereof and Itaú CorpBanca does not undertake any obligation to update publicly or to revise any of the included forward-looking statements, whether as a result of new information, future events or otherwise. The forward-looking statements contained in this presentation are expressly qualified by this cautionary statement

• This presentation may not be reproduced in any manner whatsoever. Any reproduction of this document in whole or in part is unauthorized. Failure to comply with this directive may result in a violation of the U.S. Securities Act of 1933, as amended, or the applicable laws of other jurisdiction

• The information contained herein should not be relied upon by any person. Furthermore, you should consult with own legal, regulatory, tax, business, investment, financial and accounting advisers to the extent that you deem it necessary, and make your own investment, hedging and trading decision based upon your own judgment and advice from such advisers as you deem necessary and not upon any view expressed in this material

• The Bank is an issuer in Chile of securities registered and regulated by the Financial Market Commission, or “CMF”. Shares of our common stock are traded on the Bolsa de Comercio de Santiago—Bolsa de Valores, or the Santiago Stock Exchange and the Bolsa Electrónica de Chile— Bolsa de Valores, or Electronic Stock Exchange, which we jointly refer to as the “Chilean Stock Exchanges,” under the symbol “ITAUCORP.” The Bank’s American Depositary Shares are traded on the New York Stock Exchange under the symbol “ITCB.” Accordingly, we are currently required to file quarterly and annual reports in Spanish and issue hechos esenciales o relevantes (notices of essential or material events) to the CMF and provide copies of such reports and notices to the Chilean Stock Exchanges and the SEC. All such reports are available at www.cmf.cl, www.sec.gov and ir.itau.cl.

Disclaimers

Page 21: Annual General Shareholders Meeting · financial margin with clients in Chile Cost of credit increased in Chile 69.0% Non-interest expenses in Chile grew below inflation 1.9% mainly

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Annual General Shareholders Meeting

Gabriel MouraChief Executive Officer

March 18th, 2020