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Annual

REPORT2 0 1 9

EASTERNEDGE

44th Annual General MeetingMarch 10, 2020

EASTERNEDGE CREDIT UNION2

Our Mission Statement

EasternEdge Credit Union will be the financial service provider of choice, dedicated to assisting our members in achieving their financial goals. We will accomplish this through a culture of product innovation, service excellence and owner involvement.

31 Corey King Drive, Mount Pearl

2019 IN REVIEW 3

Organization for 2019

Board of DirectorsSteve Blackwood, PresidentBarry Crocker, Vice-PresidentRebecca Bell, SecretaryCathie CollinsLarry O’BrienJim PenderBrian PowerPaul SummersAlex Wells

Audit CommitteePaul Summers, Chair Paul NewmanLarry O’BrienBrian Power

Lending CommitteeAngela Dyke, ChairJean EddySherry O’BrienCarol Ann RenoufCynthia Strickland

EmployeesCynthia Strickland, General ManagerAngela Dyke, Manager of OperationsMargaret Harvey, Manager, Administration and ComplianceCarol Ann Renouf, Financial Services Officer, InvestmentsJean Eddy, Financial Services Officer, LoansJoanne Thomas, Financial Services RepresentativeKatherine Scott, Financial Services RepresentativeSherry O’Brien, Accounting SupervisorPatricia Lester, Accounting OfficerCourtenay Guy, Branch AdministratorRhonda Goodridge (Shared Resource), Manager, Marketing and Communications


Table of Contents

Report of the Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Report of the General Manager/Treasurer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Report of the Audit Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

Report of the Lending Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Credit Union Deposit Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Investing in Our Future . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Community Initiatives/Donations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Empowering Your Community Award . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15

Spotlight on Employee Community-Giving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Products and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Get Active with EasternEdge Credit Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Credential Financial Strategies Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2019 IN REVIEW 5

Report of the Board of Directors

As President of the Board of Directors for EasternEdge Credit Union, it is my honour to report to you on the activities of your credit union in 2019. As always, it was quite a busy year. The board of directors is satisfied that the diligent efforts by our credit union have enabled us to meet the majority of goals and targets we had set for the year. We are pleased to announce that all regulatory requirements for 2019 were achieved.

Again this year, education and training sessions were a priority for all directors. The board completed its annual review of the privacy compliance checklist and the Anti-Money Laundering/Terrorist Financing Program while, in November, the majority of board members finished cuSource training modules in Human Resources Governance. As your Chair, I also participated in training related to topics such as governance and risk ownership.

Regular meetings and discussions were held on developing and implementing strategies to manage financial performance. Our loan policy was reviewed and updated. Risks which may impact the credit union, such as increased compliance, potential regulatory changes, and competition, are being actively monitored and managed.

Social responsibility continues to be a core part of who we are and what we do as a credit union. The board of directors is very proud of the credit union’s contributions to our members and community by way of sponsorships, scholarships and financial literacy sessions for our youth. In the spring of 2019, we were delighted to be co-recipients of Concentra Bank’s Empowering Your Community Award. The $10,000 granted was donated to the Community Food Sharing Association to assist in rebuilding food banks across the province. The board of directors recognizes the employees’ involvement in our communities and social responsibility initiatives and would like to extend a sincere thank-you to all.

EasternEdge Credit Union, once again, allocated funds to support a post-secondary scholarship program for graduating high school students who meet the eligibility criteria. This is a meaningful investment in the youth of our province and I take this opportunity to congratulate both Brooke Hiscock and Chantelle Delaney.

Credit unions are autonomous financial institutions that are owned and directed by their members. As a democratic financial institution, every member in good standing has an equal right to vote for board members and put forth their name as a nominee. Serving the membership in this capacity is an important responsibility and one that is extremely rewarding. I have enjoyed serving on this board for twenty-one years, seventeen of them as the board chair. My current term expires today and, after much consideration, I have decided that this is the right time for me to retire. It has been my great privilege to be entrusted by you, the members, with governing EasternEdge Credit Union for the past twenty-one years and I am very proud of the many successes, growth, and positive changes that have transpired during my tenure. I leave the board and the credit union in very capable hands and I am confident that the existing and new directors will bring fresh ideas and perspectives that will only lead to even further growth and prosperity for our credit union.

I would like to thank our current board members for volunteering their time again this year. On behalf of the board of directors, thank you to the management and staff for their continued hard work and commitment and I wish everyone a very successful 2020.

Respectfully submitted,

Steve BlackwoodPresident


Report of the General Manager/Treasurer

Our business is driven by strategic objectives that allow us to remain focused on both long and short term goals . Our co-operative values of trust, respect and collaboration, in ourselves and our partners, guide and help us on a daily basis to achieve those objectives . Financial stability, advocacy, brand awareness, social responsibility, and ease of doing business are critical criteria by which we measure business success .

Financial StabilityEasternEdge Credit Union had a solid year . Our balance sheet remains strong as does retained earnings and liquidity . Capital ratios are above regulatory requirements, positioning us very well for continued growth . Cost containment, liquidity management, interest rate risk and credit risk will continue to be monitored daily to ensure the growth and stability of EasternEdge Credit Union for years to come .

AdvocacyWe partner with credit unions and others to enable the credit union system and the communities we serve to grow and flourish . EasternEdge Credit Union has been responsibly working with the Credit Union Deposit Guarantee Corporation and all the credit unions in the province to improve the current Credit Union Act and Regulations . A number of enhancements to that legislation have been proposed to government and we are now eagerly anticipating approval . The same group has had several meetings on the Government Guarantee Loan Program for small businesses . Some progress in this area was made in 2019 with more meetings planned for the spring of 2020 . We remain optimistic that a mutually beneficial program will be developed .

Brand AwarenessAgain this year, the team worked diligently to improve awareness and understanding of credit unions by leveraging both the regional marketing program as well as national programs . We continued with our own internal strategies in an effort to improve awareness, increase membership and product usage . Targeting students and local community groups and enhancing products and services for existing and new members are some examples of the direction we have taken .

Social Responsibility Cooperative values drive our culture and how we do business . We value our members and communities and each year we strive to work harder to improve our service to them, while increasing credit union visibility . To that end in 2019, EasternEdge Credit Union supported community organizations such as Iris Kirby House, Choices for Youth, Big Brothers Big Sisters, the Seniors Resource Centre, and Easter Seals with sponsorships, donations, and/or volunteer time .

The Community Food Sharing Association was the single biggest beneficiary this past year ultimately receiving a $20,000 credit union led donation after their warehouse was tragically destroyed by fire . Driven by EasternEdge and Reddy Kilowatt Credit Unions days after the fire, a $10,000 Community Food Sharing Association donation was secured from Atlantic Central and the six smaller credit unions in the province . Furthermore, EasternEdge Credit Union and Reddy Kilowatt Credit Union combined forces to nominate the Community Food Sharing Association for Concentra Bank’s Empowering Your Community Award . This award is given to chosen credit unions across the country in support of their local community initiatives related to health, education, community development and the environment . We were thrilled to win, yielding

2019 IN REVIEW 7

a further $10,000 donation to the Community Food Sharing Association in May 2019 . Additional background about Empowering Your Community and our involvement is available on later pages of this annual report .

Ease of Doing BusinessAddressing members’ needs and creating an environment whereby it is easy to do business with EasternEdge are key goals . We continue to deploy new products as well as enhancements to existing products to support the ever-changing needs of our membership . Introduced in 2019:

• Business Account Chequing Packages for small business members .

• ClickSWITCH™ is an account switching tool . It provides members with the ability to move re-occurring payments and direct deposits from any financial institution to their account at EasternEdge Credit Union . It is an automated process, making it very quick, easy, and convenient to use .

• Apple Pay on credit cards offers an easy, secure and private way to pay on iPhone, iPad or Apple Watch, while leaving your credit card in your wallet .

• A New Drive-thru ATM with advanced technology and added security features .

• Interac e-Transfer® Enhancements. Interac e-Transfer is used to email money quickly and securely . This service has been available for a few years and members love it with transaction volumes continuing to rise . In an effort to make it even easier and safer to transfer funds, Interac® enhanced the service this year with Autodeposit and Request Money .

• Pre-approval Loan Campaign. In the fall and for the first time, we offered a pre-selected group of members the opportunity to avail of up to $10,000 at a market competitive interest rate . This promotion was well received by members and resulted in just over $500,000 in new loan business . In light of its success, we plan to enhance the program based on lessons learned, and are scheduling another campaign for the fall of 2020 .

Closing ThanksI offer my sincere thanks to all of you – members, employees and board members . Once again in 2020, we will remain steadfast in our commitment to our community and our members to ensure everyone’s success .

I would be remiss if I did not acknowledge, Steve Blackwood, for his twenty-one years of volunteerism to the EasternEdge Credit Union board, seventeen of those years as Chair . We thank him for his dedication and loyalty to EasternEdge and wish him well .


Cynthia StricklandGeneral Manager


Report of the Audit Committee

The Audit Committee of the Board of Directors (the “committee”) is comprised of four directors, all of whom are independent of the operations of the EasternEdge Credit Union . The committee consists of the following members:

Paul Summers, ChairPaul NewmanLarry O’BrienBrian Power

During 2019, the committee fulfilled its responsibilities related to the quality and integrity of the credit union’s financial statements, its systems of internal controls and the internal audit and annual external audit functions .

MeetingsThe audit committee met four times throughout 2019 in combination with the board of directors to review the year-to-date financial results . In addition, separate audit committee meetings were held on February 22, 2019 to review the annual operating budget and on April 26, 2019 to review the updated Three-Year Internal Audit Plan .

Financial ReportingOne of the roles of the audit committee is to review the financial results of the credit union . Throughout the year, the general manager issued monthly financial statements to the board and provided detailed summaries of the results, explaining all significant budget variances . Also, the audit committee members performed preliminary reviews of quarterly financial statements, which were then discussed at subsequent board meetings to address any questions or concerns .

The firm of Byron Smith Chartered Accountant Management Consultants provides external audit services to the credit union . As part of its mandate, the committee reviews the Annual External Audit Reports and recommends approval by the board .

The audit committee is satisfied that the financial statements of EasternEdge Credit Union reasonably reflect the financial results of its operations and that no reporting errors have been noted .

Internal ControlAnother key role of the audit committee is the oversight of the internal audit function . Currently, EasternEdge and Reddy Kilowatt Credit Unions conduct internal audits of each other’s credit union using subject area experts from within the two credit unions . The general manager of the auditing credit union oversees the respective audits and is responsible for preparing the annual audit report for the board of the audited credit union .

The committee has reviewed the coverage, scope and objectives of the joint three-year internal audit program of EasternEdge and Reddy Kilowatt and, based on work to date, it is satisfied that these audits deliver independent and meaningful assessments of internal controls and procedures and practices for each credit union .

2019 IN REVIEW 9

Regulatory ComplianceThe audit committee assists the board in its oversight of regulatory compliance and risk management . Each year, the Credit Union Deposit Guarantee Corporation (CUDGC), as regulator of all credit unions in the province, performs examinations of the credit union’s lending practices . For the 2019 examination, the committee reviewed the final report and recommended the general manager’s response for approval by the board .

On behalf of the audit committee, I extend our appreciation to the management and staff of EasternEdge Credit Union for their assistance, dedication and valued work throughout the past year .


Paul SummersChairperson


Report of the Lending Committee

In 2019, the lending committee continued to be active in fulfilling its roles and responsibilities of reviewing all credit requests by employees and directors or any applications in accordance with credit union policy .

Loan growth in this highly competitive environment remains a priority for EasternEdge Credit Union as it strives to grow its core business while maintaining an acceptable level of credit risk . EasternEdge Credit Union continued to implement an effective risk mitigation approach to manage its loan loss exposure while still enabling responsible growth . A successfully executed pre-approval campaign contributed $500,000 to loan growth in 2019 and a similar campaign is planned for fall 2020 .

Loan approvals during the year grew by $2 .6M with the lion’s share represented by traditional loans and lines of credit . Our application approval ratio improved to 67% from 61% last year . Dealer-referred business shows improvement in numbers but remains under tight credit quality control . Mortgages also saw an increase but 2019 results still reflect the on-going challenges within the real estate market .

Our total loan portfolio at the end of 2019, grew by $1 .3M (2 .2%) and was largely on budget . We continue to be vigilant in our credit quality management and note our provision for loss was significantly below budget this year and less than 2018 year-end . In addition, our lenders closely monitor delinquencies to minimize loan defaults and losses wherever possible . This will be an area of ongoing focus in 2020, particularly given the high household debt in the market and the potential associated risks .

This report summarizes an active year for the EasternEdge Credit Union lending department and I would like to take the opportunity to thank our lenders for their hard work and continued commitment to the growth and development of our lending portfolio . I would also like to thank the committee members for their assistance during the past year .


Angela DykeChairperson

2019 IN REVIEW 11

Did you know that credit union members’ deposits are insured up to $250,000 per account type which is more coverage than that available at chartered banks? Even better, it isn’t necessary to apply - insurance coverage is automatic and free .

The Credit Union Deposit Guarantee Corporation (CUDGC) is a provincial crown corporation that was established in the late 1980’s to insure deposits of credit union members in Newfoundland and Labrador .

There are some exceptions noted below . However, to demonstrate the great significance of the insurance, the following table represents the CUDGC NL coverage for credit union members, Mary and Bob, including the trust account for their daughter, Krista .

Depositors should ensure that each joint and trust deposit is designated as such and the names and address of each participant is identified . For trust deposits, if there is more than one beneficiary, the portion owned by each beneficiary must be recorded and updated annually .

Superior Deposit Insurance – just one more reason why it pays to be an EasternEdge Credit Union member . For more information visit cudgcnl .com .

Depositor Balance Insured

Mary Chequing, Savings, Term Deposits 251,000 .00 250,000 .00 Mutual Funds 5,000 .00 - RRSPs 252,000 .00 250,000 .00 TFSAs 20,000 .00 20,000 .00

Bob Chequing, Term Deposits 53,000 .00 53,000 .00 US Dollar Savings 15,000 .00 - RRSP 100,000 .00 100,000 .00 RRIF 255,000 .00 250,000 .00

Bob, In Trust for Krista Term Deposit 255,000 .00 250,000 .00

Mary and Bob (Joint) 255,000 .00 250,000 .00

Total Coverage for Mary and Bob 1,423,000.00

Exceptions: Mutual funds, foreign currency deposits, term deposits with a maturity date more than five years from date of deposits, bonds and debentures issued by chartered banks, governments, and corporations, treasury bills, and investments in mortgages and stocks .

Credit Union Deposit Insurance


Investing in Our Future

Congratulations to our 2019 Scholarship recipients, Brooke Hiscock and Chantelle Delaney .

Brooke is a graduate of Saint Kevin’s High School . Brooke has demonstrated interest in social justice, astronomy, and sports while being strong academically and volunteering with children at the Janeway .

Graduating from Mobile Central High School, Chantelle is an award-winning athlete and has brought her talents to the school council, environmental club, and Girl Guides while volunteering at the seniors’ home in her community .

Through this scholarship program, we aim to promote and recognize qualities of good citizenship and co-operation . We believe both Brooke and Chantelle are ideal candidates whose qualifications align very well with the program’s goals .

Well done, Brooke and Chantelle! We’re confident your futures are bright!

Do you know someone who will be graduating high school this year? They could be one of the next recipients of the EasternEdge Credit Union $1,000 scholarships . Watch for eligibility requirements and other details on easternedgecu .com . Applications will be due by September 25, 2020 .

Cynthia Strickland presenting toChantelle Delaney

Brooke Hiscock accepting her award from Angela Dyke

2019 IN REVIEW 13

Community Initiatives/Donations

EasternEdge Credit Union and its members provided support for the following initiatives in 2019:

• Big Brothers Big Sisters Bowl for Kids

• Big Brothers Big Sisters Go Girls Golf Tournament & Fundraiser

• Canadian Undergraduate Technology Conference (Memorial University)

• CBC’s Feed NL

• Choices for Youth, Coldest Night of the Year

• Choices for Youth, Hot Soup Cool Jazz

• CNIB

• Co-op Development Foundation

• College of the North Atlantic

• Community Food Sharing Association

• Cystic Fibrosis

• Daffodil Place

• Easter Seals

• Epilepsy NL

• Financial literacy presentations at Gonzaga, Holy Heart of Mary, O’Donel High Schools and Memorial University

• Iris Kirby House

• Irish Newfoundland Festival

• Light the Night Walk

• Mount Pearl Frosty Festival

• Mount Pearl Paradise Chamber of Commerce Best in Business Awards

• MPSH Robotics Club

• MUN Engineering Charity Ball

• Myemoma Canada

• Royal Canadian Legion

• Seniors Resource Centre

• Single Parent Association of NL

• St . Philip’s Church

• St . Vincent de Paul Food Bank

• Team Gushue Curling Camp

Presentation to Single Parent Association of NL

Presentation to St. Vincent de Paul Big Brothers Big Sisters Bowl for Kids

Frosty Festival Princesses and Pirates Breakfast

International Credit Union Day Choices for Youth Coldest Night of the Year

Best in Business Awards

CNA January 2019


Empowering Your Community Award

Credit unions from across the country have a chance to win one of seventeen Empowering Your Community awards, provided by Concentra . Two awards each valued at $25,000 and fifteen awards each valued at $10,000 are provided annually in support of community initiatives related to health, education, community development and the environment .

EasternEdge and Reddy Kilowatt Credit Unions joined forces in 2019 and submitted a joint application on behalf of the Community Food Sharing Association (CFSA), in the aftermath of their warehouse fire . We were extremely pleased to learn that we had, subsequently, won a $10,000 award . The presentation to CFSA took place at their new warehouse on May 28, 2019 . An excerpt from the award-winning application follows .

HELP REBUILD THE COMMUNITY FOOD SHARING ASSOCIATION

Why Does It Matter To The Credit Union And Community:A startling fact is that 40% of food bank users are under the age of 18 . How can this not matter to our credit unions or the community at large?

EasternEdge and Reddy Kilowatt Credit Unions have been supporting the Community Food Sharing Association (CFSA) for years . Through our knowledge of the association’s good work, we know that donations tend to trail off this time of year, every year . However with a lagging economy, demand on its resources is higher than it’s ever been and, history shows, it will continue . When school aged children are home for the summer months and no longer able to access breakfast and lunch programs at their schools, stresses on families and demands on the CFSA will increase .

The response of both Grant Koehler and Jody Williams to CFSA’s loss, perfectly exemplifies why this re-building project matters to our community:

“The Food Sharing (Association) is a wonderful group to fall back on . If we don’t have the funds, we can go to them, and we know we’re always going to get something from them . And not to have that, it’s kind of like someone cutting off your line of credit … And we have used them on occasion . But I don’t like to use them very often, because I know there are people a lot worse off than we are .” Grant Koehler, President of St . Vincent de Paul in Harbour Grace, NL .

Jody Williams, manager of St . John’s largest food bank, Bridges to Hope, said the steady flow of goods from the former CFSA warehouse to his shelves likely won’t resume for a while .

“It’s a huge loss,” Williams said . “I still haven’t figured it out yet .” About one-fifth of his food bank’s supply comes from the CFSA . In real terms, that 20 percent deficit could mean dozens of families don’t get help, or many more receive less than they normally would .

How Does It Exemplify Co-Operative Principles:As stated on its website, CFSA’s mission is to meet two important goals and, we believe, they demonstrate without a doubt, how this project exemplifies co-operative principles:

• Our immediate goal is to feed hungry people .

• Our ultimate goal is to ensure that, by easing the struggles of the poorest in the province, no one goes hungry .

2019 IN REVIEW 15

How Is Our Credit Union Already Supporting:As mentioned, EasternEdge and Reddy Kilowatt Credit Unions have been supporting CFSA for years . We regularly join with other credit unions in collecting food and cash donations for International Credit Union Day . Donations are provided by employees, members, and the credit unions’ themselves . In June of 2018, the CFSA made a public appeal because their shelves were dangerously low for the demand they were experiencing . Everyone associated with EasternEdge and Reddy Kilowatt leapt into action and immediately initiated a mid-year food drive .

Since the fire on January 30, 2019, EasternEdge and Reddy Kilowatt launched its own appeal and rallied other NL credit unions to provide a collective $5,000 donation to the CFSA . As well, our credit unions approached Atlantic Central to determine if they could also provide a sum of money for the cause . We are now very pleased to advise that between six of the smaller NL credit unions and Atlantic Central, we will soon be making a $10,000 donation to the CFSA .

Visibility of the Project Within The Community:The fire ruined the organization’s massive inventory and left it scrambling to find new space to begin stocking supplies . The media coverage in those early days was extensive and far-reaching . The story was carried on national television and radio . Following Mr . Walter’s interview on CBC radio’s ‘As it Happens’, he received a phone call from a lady in Nova Scotia who wanted to make a personal donation .

Individuals and corporations alike began to provide donations, hold fundraisers, and ultimately, bring even greater awareness to the substantial impact this fire was having on our community . The provincial government stepped in and provided the CFSA a new temporary storage space through a former Eastern Health property .

Certainly one of the biggest donations and awareness-building initiatives came from the Toronto cast of the renowned ‘Come From Away’ theatre production . While in St . John’s performing to local audiences and when they returned home to mainland audiences, they requested and received donations totalling $85,000 . It was presented on February 18, 2019 .

As of February 22, 2019, despite the outpouring to date and the more than 150,000 pounds of food that had been donated to the Community Food Sharing Association since the warehouse fire, the food bank’s shelves were still only half stocked . It is, sadly, reasonable to expect that the demand on the association will not decrease . The CFSA provides an extremely necessary service to our community and, one thing is for certain, the electrical fire and devastation at the CFSA warehouse on January 30th proved just how vulnerable the basic supply of food is for far too many people in our province .

Our immediate goal is to feed hungry people. Our ultimate goal is to ensure that, by easing the struggles of the poorest in the province, no one goes hungry.

This must be the mission to which we all live by .

Presentation to Community Food Sharing Association May 2019


Spotlight on Employee Community-Giving

Credit unions aren’t strangers to community support and giving . In fact, according to the latest Credit Union Community and Economic Impact Report, Canadian credit unions provided $23 .3M in donations, with an additional $4 .9M, given in kind . Your credit union is certainly no exception as just under thirty charities and community groups are typically financially supported by EasternEdge’s budget each year .

In addition to this regular financial support, 2019 marked the 13th year that EasternEdge Credit Union employees embarked on a dedicated journey to help families who find themselves in the care of Iris Kirby House . Employee-driven, fundraising efforts through the years have included automatic employee payday contributions, ticket sales on various items such as towels and baskets for Mother’s Day draws, BBQ and gift cards for Father’s Day or Canada Day draws, prints from local artists, as well as used book drives in our lobby .

The employee teams may have changed over the years but the commitment to their cause has remained strong . Since 2007, it is estimated that EasternEdge Credit Union employees have helped raise almost $20,000 in support of, approximately, twenty-four Iris Kirby House families . In fact, in recent years, their altruism has been great enough to extend beyond Iris Kirby House to include additional families and teenagers at the Single Parent Association of NL . Employees’ efforts have certainly created impact with Iris Kirby House families and staff . One year a note was received thanking EasternEdge for “making Christmas special and for helping my children believe in the spirit of Christmas once again” . This past year, the Iris Kirby House organizers expressed their gratitude and acknowledged the care with which EasternEdge employee donations and gifts are consistently prepared for the families .

Ask any credit union employee and they’ll likely shy away from taking praise for this initiative but, rather, express their concern for the families in need and gratitude to be in a position to help . We salute past and present employees for diligently delivering on the seventh co-operative principle, concern for community .

Preparing donations for Iris Kirby House

Iris Kirby House donations December 2019

2019 IN REVIEW 17

Your MoneyChequing Services• Your Chequing Account Packages• Your Business Chequing Packages• US Dollar Chequing Account• Student Chequing Account

Savings• Your Savings Account• Youth Savings Account• Tax Free Savings Account• High Interest Savings Account• Incentive Shares• Premium Yield Account (PYA)

Card Services • Member Card® Debit Card along with Purchase protection and extended warranty• Mastercard® Credit Cards• Apple Pay on Credit Cards• Cross Border Debit

Electronic Services• Drive-Thru ATM• Interac e-Transfers® • E-Statements and clickable cheques• Mobile Banking • MemberDirect® Online Banking• TeleService™• Interac® Direct Payment• Interac® PLUS Network• iPhone and Android Apps• Ding Free® (Surcharge free ATM’s)• Interac® Flash®

• Deposit Anywhere™• Interac® Online• Lock’N’Block™• ClickSWITCH™• Interac® Auto Deposit• Interac® Request Money

Additional Services• Safety Deposit Boxes• Foreign Exchange• Canadian/Foreign Money Orders• Night Depository• Bill Payments • Legal Witnessing

Your Financing• Loans and Mortgages• Personal Loans• Mortgages• Personal Lines of Credit• Chequing Overdraft Protection• Home Equity Loans• RRSP Loans• Student Loans• Total Access Home Equity™

Your Future• Investment Products and Services• Term Deposits• Registered Retirement Savings Plans• Registered Retirement Income Funds• Registered Education Savings Plans• Mutual Funds and Securities (available through Credential Qtrade Securities Inc .)• Index-Linked Deposits

Insurance• Travel Insurance• Credit Life and Disability Insurance• Critical Illness Insurance• Mortgage Life and Disability Insurance• Home/Auto Insurance• Term Life Insurance

Financial Management• Wealth Management• Financial Planning

Coming Soon• International Transfers• MemberDirect® Access for Collabria

Products and Services


Get Active with EasternEdge Credit Union.

EasternEdge is concerned about members’ financial and physical health. With Get Active, those worlds shall meet. Visit our website in May for information about how members may receive $50 cash back on qualifying gym memberships.

easternedgecu.com

Introducing:

2019 IN REVIEW 19

Credential Financial Strategies Inc.

Danny Whalen, CFP, B,Sc.Credential Financial Strategies Wealth Consultant

Credential Financial Strategies Inc . offers financial planning, life insurance, and investments to members of credit unions and their communities . Securities are offered through Credential Qtrade Securities Inc .

EasternEdge Credit Union is constantly seeking ways to add quality products, services, and convenience to members’ lives . In partnership with Reddy Kilowatt, Public Service and Community Credit Unions, we are pleased to provide access to the services of Credential Financial Strategies Inc . and Credential Qtrade Securities Inc . to our members .

Danny Whalen is our Credential Financial Strategies Wealth Consultant and is available to assist members of EasternEdge with their financial planning, retirement planning, and investment needs . Danny is a Certified Financial Planner®, which is considered the gold standard for financial planning designations in the industry, and requires that professional standards be upheld including putting the needs of the client first . He offers products and services in investment planning that allow clients to achieve their short and long-term goals, while protecting their lifestyle and families .

Danny has worked in both the insurance industry and retail banking industry, giving him a broad range of experience and educational background, and has helped hundreds of clients with their financial planning needs . EasternEdge is pleased to make this offer available to our members .

Danny can be reached:Reddy Kilowatt Credit Union885 Topsail Road, PO Box 126Mount Pearl, NL A1N 2C2

709-739-1080 (Phone)709-691-9423 (Cell)709-737-2937 (Fax)

dwhalen@easternedgecu .com

2019 IN REVIEW 21

“Who doesn’t love wind in their fur?”

Does your insurance provider put you first?As a member of EasternEdge Credit Union, you get preferred rates and exclusive offers on home and car insurance through Johnson – and that’s something we can shake a paw on.

1.877.742.7490 Johnson.ca/savings

Mention Group Code NT for your preferred rates

Get a quote & you’ll be entered for a chance to

WIN$25,000†

HOME CAR


Notes

2019 IN REVIEW 23

Notes

EASTERNEDGE CREDIT UNION31 Corey King Drive

Mount Pearl, NL A1N 0A5

Tel: 709 739-2920Toll Free: 1 800 716-7283

Fax: 709 739-3728

easternedgecu.com

Annual EASTERNEDGE REPORT · it very quick, easy, and convenient to use . • Apple Pay on credit...

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Transcript of Annual EASTERNEDGE REPORT · it very quick, easy, and convenient to use . • Apple Pay on credit...