ANNUAL CONTRACT FOR MECHANIZED/AUTOMATIC PLATE CUTTING ... · mechanized/automatic plate cutting...

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MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP TENDER DOCUMENT ANNUAL CONTRACT FOR MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP AT BALCO TENDER NO: BALCO/COM/SER/RP/01-2017 BIDS SHALL REACH US WITHIN 07 DAYS OF THIS ADVERTISEMENT. Head Commercial Bharat Aluminum Company Ltd. Commercial Office Admin Building BALCO NAGAR Korba 495684 E-mail: [email protected]

Transcript of ANNUAL CONTRACT FOR MECHANIZED/AUTOMATIC PLATE CUTTING ... · mechanized/automatic plate cutting...

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

TENDER DOCUMENT

ANNUAL CONTRACT FOR MECHANIZED/AUTOMATIC PLATE

CUTTING MACHINE IN RP AT BALCO

TENDER NO: BALCO/COM/SER/RP/01-2017

BIDS SHALL REACH US WITHIN 07 DAYS OF THIS ADVERTISEMENT.

Head Commercial

Bharat Aluminum Company Ltd.

Commercial Office

Admin Building

BALCO NAGAR

Korba – 495684

E-mail: [email protected]

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

INDEX

1. Instruction to Bidders

2. Offer letter

3. Scope of Work

4. Contract Performance Score Card

5. Manpower Details/Consumables/Tools & Tackles

6. Contract Period

7. Commercial Terms & Conditions

8. General Terms & Condition

We are looking forward to an extended relationship and are open to negotiate long term contracts (3 years) if that is mutually beneficial. Please note that completion of the response, in terms of the Formats to be filled and data to be furnished, will be one of the criteria for evaluation of the vendors. We will be happy to assist you with the process. Feel free to reach out to any of the people listed below. For Clarifications: Commercial: Mr. Anuj Jain, Mob. No: 8085963150 Technical: Mr. Rajendra Tarun, Mob No.: 8085052482

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

1. INSTRUCTION TO BIDDERS

Vedanta Resources plc (“Vedanta”) is a LSE listed FTSE 100 Company with a market cap

including that of its listed subsidiaries of about $ 50 billion. We operate across the following core

business sectors: Zinc-Lead-Silver, Copper, Aluminum, Iron Ore and Energy, with operation

located in geographies spanning India, Australia, UAE, Zambia, South Africa, Namibia and

Ireland. Over the past 5 years the group has displayed exemplary appetite for organic and inorganic

growth-with an industry leading organic growth program of $ 20 billion nearing completion.

Bharat Aluminium Company Limited (BALCO), a Member of Vedanta India is a fully

integrated Aluminium producer with an installed capacity of 245 ktpaaluminium and 810 MW of

power. We are currently implementing expansion projects, which includes a 650 ktpa capacity

Aluminium smelter (1st phase 3.25 ktpa) and 1200 MW Power Plant. With the completion of

these projects, BALCO will have a total installed metal capacity of 1 mtpa and 2010 MW of

power. Our metal business currently produces 75 ktpa rolled products & 200 ktpa wire rods &

with completion of 1st phase metal expansion, rolled products & wire rods capacity shall

increase to 80 ktpa& 500 ktpa respectively. Our businesses also include a coal mines and

operating Bauxite mines.

What BALCO is looking forward with this contract:

High Level of Service quality

100% adherence to all the deliverables

Zero accidents environment

100% reporting of all the near miss incidents and corrective measures for all to ensure no

accident due to the unsafe conditions

Increased availability of all the equipments and the total system to ensure better efficiency

and higher levels of productivity

Ensuring higher productivity per man hour by introducing better Operating Procedures.

Introduction of innovative ideas which can save in terms of time or money.

Information / Credential of Service Providers / Bidder

The following information is Compulsory and should be furnished completed in all aspects along

with your offer.

I. Brief history of organization, along with organization chart, mentioning the Name,

Designation & Tel. Nos of the contact persons in your company holding all key positions.

II. Client list, with copies Contracts of your Top 5 clients.

III. Banker’s name and your Company’s annual audited report / Balance Sheet for last 2 years.

IV. The details of Machinery and Equipment available with you which are in working

condition are to be furnished.

V. If the space provided in the registration form is not sufficient, please attach separate

VI. Sheets and give Annexure reference number on the attached sheet.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

VII. Registration Details

VIII. Registration No. and date (Kindly attach a photocopy of registration certificate)

IX. Membership to any body

X. Any other Statutory Registration.

XI. Registration details with taxation authorities:

a. Permanent Income Tax A/c No.

b. Service tax Registration

XII. For any new agency participating first time in BALCO tendering, must register their

company as new service vendor on our SRM Portal at www.balcoindia.com/vendorzone

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

2) FORMAT FOR OFFER LETTER

To,

Head Commercial Contract Cell

Bharat Aluminium Company Ltd.

Commercial Office

Admin Building

BALCO NAGAR

Korba – 495684

Offer Reference N.: /…………..dt. ……….2017

Sir,

1. We hereby undertake to perform the scope of work as defined in the condition of Bharat

Aluminium Co. Ltd., Tender Ref no: , dated . .2017 at the prices and

within the period stated in the attached schedules & in conformity with all the conditions are

included therein.

2. This offer is valid for a minimum period of 90 days.

3. We agree that any Contract placed as result of this offer will be in accordance with the

terms & conditions in the said offer. We declare that any other terms or conditions of the contract

or any general reservations which may be printed on any correspondence of documents emanating

from us in connection with tender shall not form part of any resulting contract unless specifically

agreed to by BALCO and included in this contract.

4. We also enclose herewith the following documents:

Schedule of compliance with

Acceptance of contract conditions.

Schedule of prices (Price Formats to be completed)

The offer should contain all the details like Service Tax Reg. No. etc.

Documents required by BALCO as mentioned in “Instructions to Bidders”.

M/s (Name and Address of the Company)

Signature of the authorized Signatories of the company.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

3) SCOPE OF WORK FOR MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP AT BALCO

Collection and transportation (along with loading / unloading, manpower) of input plates lots from hot rolling mill area. If required rough cutting of lots (long lots) will be done in HRM area for easy transportation. Loading of the same will be done by SRS overhead crane & operator.

Marking of lots for cutting to the proper size as per lot ticket.

Cutting to plate in finished size within the tolerance limit(As per EN Standard)

Cleaning and removal of side bur.

Proper stacking of finished lots of plate.

Providing sufficient manpower for inspection.

Collection of required packing material from BALCO stores.

Labours for packing of finished product.

Alloy wise Segregation of Scrap generated during processing, marked and placed in specified area designated by engineer - in - charge.

To & Fro local transportation inside the plant for input & scrap to the designated / specified area.

Maintenance of work area & machinery.

Arrangement or required machine, tools & tackles, vehicle, consumable & competent manpower.

Mechanical & Electrical maintenance of EOT crane of cutting area.

Arrangement of required pneumatic tools & compressor for packing of finished products.

Proper housekeeping.

BALCO SCOPE

Required shed with EOT crane.

Required power, air, roof light.

Required crane facilities in time with crane operator in SRS & Foundry for loading & unloading of input material & scrap.

Any parts (MAJOR) of crane required to be repaired, replaced or changed shall be done by Balco without any cost or charges. If any emergency, Balco shall repair the crane as per request on chargeable basis.

Required packing material.

Required weighing scale with computer barcode printing facility.

Maintenance of weighing scale & barcode printer & keeping record of the same will be in the scope of Balco.

Shifting of finished product from cutting area to Logistic will be in the scope of Balco.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

Technical Specification: - Input Material Material : Aluminum and Aluminum alloys. Feed Material : Hot Rolled Plates Thickness : 6 to 270 mm Length : 1000 mm to 10000 mm Width : 865 to 1630 mm. Output Material Thickness : 6 - 270 mm. Length : 100 - 9000 mm. Width : 100 - 1610 mm Side Cutting : 20 mm minimum from each side. Rejection:- Rejection @ 1 % of Input quantity shall be allowed, unless penalty will be imposed nearly Rs. 25000 /MT(Extra reject qty.) Quality of job: -

Contractor will ensure that job is carried out as per BALCO’s schedule / requirement given him time to time by the Production Planning and to the satisfaction of our Quality Department.

Anything not specifically mentioned in the scope of work, but which is necessary to complete the work is also deemed to be included in the scope of work. All the tools and tackles machinery and consumables required to execute the work will have to be arranged by the contractor. Quantity shown in the schedule may vary as per market demand .If plate cutting target for any month is low, then vendor may arrange to cut scraps, slabs etc. as per requirement.

Minimum Order Quantity - No guarantee for minimum order quantity.

Termination: In case of sub-standard work: - In the event that the progress of work is found to be below acceptable standards, BALCO. Shall have the right to terminate the order by giving a notice of one month or curtail the scope and shall get the work completed at contractor's risk and cost. The question of whether the work executed by contractor is below acceptable standards shall be the decision of BALCO. Quality department, whose decision shall be final and binding on contractor. In other case: - BALCO. Shall have the right to terminate the contract at any time. Material Account: - A monthly statement of job work for input and output quantity along with the scrap generated shall be submitted to head fabrication for their acceptance and record. Any theft / shortage for any of the material given to the contractor for the job work will be recovered from the contractor. Payment: -

1. The contractor shall submit monthly bills, complete in all respects against which Balco shall make payment with in 30 days.

2. Processing charges shall be payable on finish weight basis i.e. quantity handed over to warehouse.

PENALTY.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

1. If the Aluminium hot rolled plates are cut / processed in wrong dimension at Hot rolled plate processing line or rejected (at site or in customer site) then the contractor will be liable for penalty Rs. 25000.00/- per MT.

2. Rejection Tolerance: 1% due to quality of workmanship. Beyond this a penalty of Rs. 25,000/- per MT (mentioned above) for the total rejected quantity will be applicable.

3. In case of BALCO rejection, Contractor will get 70% of amount against the rejected quantity.

4. Contractor shall maintain plant machinery and equipment in proper condition to avoid any long down time for the same. Contractor shall be given 2 (Two) days in a month for preventive maintenance with prior permission of ENGGINEER IN CHARGE. In case Hot rolled plate processing if contractor is not capable to complete cutting ,packing & hand over work in time resulting production loss then contractor are liable to pay a penalty of Rs. 5000.00 /- per MT of deficient quantity .

Cross functional key performance indicators for all activities in the total contract

85% of total population should participate in Quality Circle

Minimum 1 nos kaizen from each area per month

Ensure 100% checklist compliance in every shift

MIS report to be generated and approved by engineer in-charge every month

Ensure active participation in war room

Contractor performance score >90%Ensure 100% manpower deployment in every shift

Ensure all are in required PPEs & following all cardinal rules.

Timely deposition of bills with all required documents.

Housekeeping of locker rooms, contractor allotted area & working area need to be properly maintained without creating unhygienic condition.

Maintaining Stock of all required PPEs for their workers.

Timely Testing of all lifting tools, tackles, Pressure vessels as per industrial rule. Below is BOQ for the Scope:

Sr. No.

Description UoM Qty Offered Rate (Rs)/UOM.

1 Cutting & Packing (0-200 MT) MT 7200

2 Cutting & Packing ( 201-500) MT 10800

3 Operation & Maintenance of EOT cranes Months 36

TOTAL

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

Balco Recent General terms and Condition & Legal Condition is applicable.

Mandatory HR formalities:

1. Labour licence required.

2. Gate passes to be prepared for all the manpower to be engaged

.

3. Police Verification required.

4. Contractor/Firm should have own PF Registration Certificate and ESI Registration Certificate.

5. No Private Vehicle is allowed for commercial purpose.

Apart from the above all other HR and safety rules of BALCO shall be complied by Contractor.

4) CONTRACT PERFORMANCE SCORE CARD.

Safety & performance score card as per Balco Standard will be reviewed monthly

by management (BALCO).

Note: Contractor Score Card and its link to Continual Performance Improvements, Monthly

Evaluation shall be linked to Payment of Contractor.

6) CONTRACT PERIOD:

1. Mobilization Period: ____ Days

2. Contract Duration: 3 Years

However, BALCO reserve the right to extend the contract beyond the period or short close the

contract without giving any reason thereof. The decision of BALCO shall be final and binding in

this regards.

7) COMMERCIAL TERMS & CONDITIONS:

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

A) CONTRACT PRICE:

The rates quoted are inclusive of all costs towards statutory compliances. (Service Taxes

Extra). Payment shall be made based on actual quantities executed or part thereof.

The rates shall remain firm and binding during the currency of the contract and shall not

be subject to any escalation except for circumstances which would be discussed & mutually

agreed upon.

The above prices are inclusive of all costs towards tools, tackles, material, consumables,

as well as sufficient number of skilled/ unskilled manpower, which shall be required for

ensuring smooth execution of the work.

The Service provider shall provide manpower after getting formal permissions from HR

department.

The above prices are inclusive of all taxes & duties. TDS, as applicable, shall be deducted

from your bills.

The above prices are inclusive of all the requisite coordination which may be incurred for

smooth execution of the job.

Taxes & Duties:

The contract price shall be inclusive of all taxes, duties, levies and imposts or any other

tax, be it livable by Central, Provincial or Local Authorities. Service Tax shall be paid at

actuals on submission of documentary evidence. Any statutory variation in taxes and duties

and/or imposition of any fresh taxes/duty shall be reimbursed at actual against proof of

payment. TDS for Income Tax and Works Contract Tax shall be affected from your bills

as per prevailing statute and relevant certificates shall be furnished to you so as to enable

you to take necessary tax credits.

Payment Terms:

1. 90 % payment along with 100% taxes and duties after submission of Monthly RA bill

duly certified by EIC. The payment shall be made within 30 days from the date of

submission of invoice.

2. Balance 10% against submission of Performance Bank Guarantee of Equivalent amount

as per BALCO format, valid for contract duration + 3 months claim period.

Security Deposit:

Security Deposit of 10% of the Contract Value in the form of Bank Guarantee in Balco’s

Standard format to be submitted positively within 15 days from the date of award of contract.

1. In connection with the execution and delivery of this Agreement, the Service Provider has

delivered to the Owner the Performance Bank Guarantee as security for the performance of

its obligations under this Agreement.

2. For due, proper and faithful fulfilment of obligations under this Agreement, the Service

Provider shall furnish a performance bank guarantee of 10% of the Contract Fee. The bank

guarantee shall be valid till the contract period. In addition, the bank guarantee should have

claim period of 3 months.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

3. The Service Provider shall ensure that the Performance bank Guarantee at all times remain

valid and in full force and full effect in the full required amount through the period ending

ninety (90) Days after the full and final settlement of all claims and payments required to be

made between parties under this Agreement.

4. The validity of Performance bank guarantee shall be automatically extended under the same

conditions for any and all modifications, alterations, variations and extensions of time to this

Agreement, as they occur during and in accordance with this Agreement, and without the

Owner having to supply notification from any third party of or obtain consent to such

modifications, alterations, variations of extensions of time this Agreement.

5. Failure by Service Provider to maintain Performance Bank Guarantee at all times as required

shall constitute a material breach of this Agreement, and, upon a either lapse of Performance

Bank Guarantee or upon failure by the Guarantor to immediately honor without protest or

demure its obligation under the performance Guarantee upon any demand by the Owner, the

Owner may, at its discretion, recover the amount due from Service Provider from outstanding

invoices or money due with owner, terminate this Agreement under the relevant provision

of this Agreement regarding termination.

6. If the Performance Bank Guarantee furnished by the Service Provided shall become

unacceptable to the Owner due to change in the business or financial condition of the

Guarantor, or if Guarantor fails to furnish reports to its financial conditions from time to time

as requested by the Owner, the Service Provider shall promptly furnish such alternative

performance bank guarantees in form and from companies and/or financial institutions as

may reasonably be required by the Owner to protect the interests of the Owner.

B) GENERAL TERMS & CONDITIONS OF CONTRACT WILL FORM AN INTEGRAL

PART OF THIS TENDER SPECIFICATION

STATUTORY COMPLIANCE:

1. Payment of minimum wages (notified by labour Department) to laborers by 7th working day of each month in the presence of HR representative & give copy of muster roll in form xviii to HR department for certification.

2. Invariably inform HR department before making the wage payment. 3. Deduction of PF @ 12% even for one days attendance and deposit of the same adding

equal employer subscription and submit copy of challan with HR by 15th day of each month.

4. Distribution of wage slips to the laborers at the time of disbursement of wages.

5. Distribution of employment card to the labourers at the start of the contract. 6. Obtain labour license against each work order and cover all labourers under ESI. Also

obtain safety clearance from safety officer of the Company. This is a pre-condition for issue of labour permission

7. Maintain all registers in the prescribed formats as per the Contract Labour (Regulation & Abolition) Act, 1970 and submit them quarterly to HR Department of the Company for verification.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

8. Payment of bonus @ 8.33% of the gross wage to all labourers on the rolls before Deepwali and provide a copy of proof to HR Department of the Company.

9. Retrenchment benefit: As per the provisions of the Industrial 10. Disputes Act, 1947. 15 days wages (last wage drawn) to labourers who have 240 days

attendance in the contract as per the provisions of the Industrial Disputes Act, 1947, . 11. EL: 1 day for every 20 days attendance fraction ½ attendances to be rounded off to one 12. Grant of CL when applied by the labourer - total entitlement 7 days (1 day for every 35

days) attendance. 13. Payment of Rs. 10/-per day as canteen allowance to each contract labour on actual

attendance. 14. Quality & frequency of safety appliances (PPEs) to all workers would be as per the

recommendation of the Company’s Safety Officer. 15. Compliance to Employees State Insurance Act. 16. Compliance of EDLI. 17. Supply of Soap, Gamchha, Gud& All the necessary safety Appliances including Uniform

as per existing practice. 18. Service Provider shall take third party liability insurance, personal accident

insurance and workmen) and such other insurance required as per statute. 19. Service Provider shall be responsible for ensuring safe and disciplined working of your

equipment / manpower and shall bear full liability in case of your failure to do so. 20. Service Provider shall be required to obtain No objection certificate from the Company’s

Industrial Relations department thereby ensuring compliance to above as well as safety requirements.

21. If there will be abnormal increase in labour wages by government other than the regular April and October Half Yearly escalation the same will e considered on actual attendance basis.

22. Compliance of Balco Selection and control of Contractors procedure to ensure required statutory Safety Requirements.

23. Compliance of Cardinal Safety Rules and Road Safety Instructions LEGAL COMPLIANCE Service Provider shall comply with all statutory requirements, related to your equipment / workmen deployed at site, including amongst others, the following: (A) Payment of Wages Act (B) Minimum Wages Act (C) Contract Labour (Regulation and Abolition Act), 1970 (D) Employers Liability Act (E) Factories Act, 1948 & CG Factories Rules, 1962 (F) Payment of Gratuity Act, 1972 (G) Employees Compensation Act, 1923 (H) Employees State Insurance Act (I) Apprenticeship Act (J) Employee PF Miscellaneous Provisions Act, 1952 (k) Other statues applicable to the nature of work. (l) Applicable Gas cylinder Rules SERVICE PROVIDERS’S WARRANTIES & REPRESENTATIONS

The Service Provider hereby, warrants and represents that: a) The Services under this Service Order shall be strictly in accordance with the agreed terms. b) The Services to be provided under this Service Order shall not infringe any third

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

party intellectual property rights. PENALTY FOR VIOLATION OF SAFETY MEASURES: In case of any violation of safety measures and or on non compliance of safety PPE by the Service Provider or his employee (s) Balco shall penalize the Service Provider as follows: Rs 500/- First time Rs 1000/- Second time onwards If Service Provider continue for failing to provide the safety &/ or PPE Balco reserves its right to terminate the contract. The penalty shall be based on severity of violation and can be extended to termination of contract. At any point of time safety compliance will be checked by BALCO#s SAFETY department or Execution Department. The Service Provider shall immediately upon knowing of any accident, damage or losses, in which he is involved on the site, should inform the area-in-charge. The Service Provider shall take all safety precautions and provide adequate supervision by competent persons in order to do the job safely and without damage to plant, personnel, equipment, and the environment. Any accident causing fatal or non-fatal injury to the employee(s) of the Service Provider shall be the exclusive responsibility of the Service Provider. In the event BALCO and /or its employee(s) are prosecuted by any other authority under law for accident causing fatal or non-fatal accident, the Service Provider undertakes to reimburse BALCO all fines, penalties and expenditure incurred in connection with defending such prosecution by BALCO and towards this the Service Provider irrevocably agrees and authorizes BALCO to deduct such amounts from its pending bills. DISCIPLINE AT WORK AREA: Service Provider has to maintain discipline at work area. He has to keep the area neat and clean after work is over .All the spares, waste material, like oil grease etc has to be kept at designated area and cleaned the work place after job is over. In case, maintenance activities are found to be suffering due to non-performance by Service Provider’s employees or job negligence, then suitable punitive action will be taken by Balco for the same. EMERGENCY:

The Service Provider shall ensure that its workers follow the following instructions: 1. To contact fire control room on telephone No. 5333, 5219,5393,2333,242033 and inform name, location and brief of the emergency. If telephone is not available, break the glass of nearest manual call point of fire alarm or use the nearby portable fire extinguisher if you know the operation of the extinguisher. 2. Rush to the location of Emergency and assess the situation Combat the Emergency with the help of the available people using fire hydrant and fire extinguisher. 3. Rush to nearby assembly point [displayed in the department] in case of an extreme emergency. 4. As soon as any Emergency call, the Fire control room operator will immediately ask the Turn out no.1 available at Fire Station plant-I to rush at the emergency spot.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

5. He will simultaneously inform to Main Security Gate of respective plants. OCCUPATIONAL HEALTH & SAFETY (OH & S):

The Service Provider shall be responsible to take all precautions to ensure safety of the labours / workers at work. The Service Provider will supply his labours / workers safety equipment as per rules. If you are bringing your own equipment to carryout of job inside the plant such equipment should be subject hazard identifications and risk assessment prior to commencing of work. The persons engaged by you shall be given appropriate awareness on OH&S, those personal who will carry out jobs affecting OH&S shall be properly trained and made competent for the job performed by them. During emergency situation which may be faced in the plant your personal should move to the emergency shelters. They should not spread any rumor. (An OH &S booklet is available in Safety Deptt and is required to be signed by the Service Provider agreeing to comply with the same 8) GENERAL TERMS & CONDITIONS OF BALCO WILL FORM AN INTEGRAL PART OF THIS TENDER SPECIFICATION 1. STATUTORY COMPLIANCES & CLEARANCES

1. The Service Provider shall be solely liable for Statutory Compliance in respect of all applicable laws of land which inter alia include Central/State Labour laws and Regulations/Rules made thereunder including but not limited to Compliance of provisions of Contract Labour (Regulation and Abolition) Act, 1970, Employees State Insurance Act, 1948, Employees Provident Funds and Miscellaneous Provisions Act, 1952, Child Labor Act, Minimum Wages Act, 1948, Payment of Bonus Act, 1965, Payment of Gratuity Act, 1972, Payment of Wages Act, 1936, Employees Compensation Act, 1923, Interstate Migrant Workmen (regulation of Employment and Conditions of Service) Act, 1979 etc in respect of all employees employed by the Service Provider, directly or indirectly or through any sub-contractor. The Service Provider shall be solely responsible for maintenance of records and filing of various forms/ returns prescribed under all applicable Central/State Labour laws and Regulations/Rules made thereunder in respect of Workmen employed by it.

2. Company shall be entitled to deduct/adjust from amount payable to the Service Provider, any dues, wages, compensation on accident or death, expenses incurred for benefits, provision for amenities and amounts paid or payable by the Company in compliance with the applicable laws, in respect of workmen/employees of the Service Provider.

3. The Service Provider shall ensure compliance under the Safety Provisions of the applicable State/ Central laws and shall ensure that its employees are trained, competent, physically and mentally fit for the assignment and are not suffering from any chronic or contagious disease. Service Provider is responsible for the safety and security of all men and materials employed by him. Service Provider should provide all safety equipments (such as

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

tools & tackles, aprons, gloves, safety shoes etc) to all Service Provider team members. Service Provider should provide adequate coverage against any accident met by Service Provider’s team during the period of Contract. Service Provider shall indemnify the Company and its officers against any claim, dispute and litigations arising in this regard. Further no separate consideration shall be payable by Company for the same.

4 . The Service Provider shall take all the required clearances under the applicable laws which includes but is not limited to Environment Protection Act, CG Land Revenue Code, CG Municipal Corporation Act etc.

2. STATUTORY COMPLIANCE:

24. Payment of minimum wages (notified by labour Department) to laborers by 7th working day of each month in the presence of HR representative & give copy of muster roll in form xviii to HR department for certification.

25. Invariably inform HR department before making the wage payment. 26. Deduction of PF @ 12% even for one days attendance and deposit of the same

adding equal employer subscription and submit copy of challan with HR by 15th day of each month.

27. Distribution of wage slips to the laborers at the time of disbursement of wages.

28. Distribution of employment card to the labourers at the start of the contract. 29. Obtain labour license against each work order and cover all labourers under ESI.

Also obtain safety clearance from safety officer of the Company. This is a pre-condition for issue of labour permission

30. Maintain all registers in the prescribed formats as per the Contract Labour (Regulation & Abolition) Act, 1970 and submit them quarterly to HR Department of the Company for verification.

31. Payment of bonus @ 8.33% of the gross wage to all labourers on the rolls before Deepwali and provide a copy of proof to HR Department of the Company.

32. Retrenchment benefit: As per the provisions of the Industrial 33. Disputes Act, 1947. 15 days wages (last wage drawn) to labourers who have

240 days attendance in the contract as per the provisions of the Industrial Disputes Act, 1947, .

34. EL: 1 day for every 20 days attendance fraction ½ attendances to be rounded off to one

35. Grant of CL when applied by the labourer - total entitlement 7 days (1 day for every 35 days) attendance.

36. Payment of Rs. 10/-per day as canteen allowance to each contract labour on actual attendance.

37. Quality & frequency of safety appliances (PPEs) to all workers would be as per the recommendation of the Company’s Safety Officer.

38. Compliance to Employees State Insurance Act. 39. Compliance of EDLI. 40. Supply of Soap, Gamchha, Gud& All the necessary safety Appliances including

Uniform as per existing practice. 41. Service Provider shall take third party liability insurance, personal accident

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

insurance and workmen) and such other insurance required as per statute. 42. Service Provider shall be responsible for ensuring safe and disciplined working

of your equipment / manpower and shall bear full liability in case of your failure to do so.

43. Service Provider shall be required to obtain No objection certificate from the Company’s Industrial Relations department thereby ensuring compliance to above as well as safety requirements.

44. If there will be abnormal increase in labour wages by government other than the regular April and October Half Yearly escalation the same will e considered on actual attendance basis.

45. Compliance of Balco Selection and control of Contractors procedure to ensure required statutory Safety Requirements.

46. Compliance of Cardinal Safety Rules and Road Safety Instructions 3. LEGAL COMPLIANCE Service Provider shall comply with all statutory requirements, related to your equipment / workmen deployed at site, including amongst others, the following: (K) Payment of Wages Act (L) Minimum Wages Act (M) Contract Labour (Regulation and Abolition Act), 1970 (N) Employers Liability Act (O) Factories Act, 1948 & CG Factories Rules, 1962 (P) Payment of Gratuity Act, 1972 (Q) Employees Compensation Act, 1923 (R) Employees State Insurance Act (S) Apprenticeship Act (T) Employee PF Miscellaneous Provisions Act, 1952 (m) Other statues applicable to the nature of work. (n) Applicable Gas cylinder Rules Other Requirements: The following requirements are to be fulfilled prior to Safety Clearance of any new Job. 1. A copy of work order. 2. Service Provider must submit risk assessment study report of the entire job pertaining

to the work order. 3. Driving license of the all individuals of Service Provider whoever are using 2 / 4 wheeler

of all technological vehicles. 4. Declaration certificate for all individuals (format available in safety department of the Company.) 5. A request letter (on the Service Provider’s letter head) for safety clearance routed

through execution in-charge & H.R. department. 6. List of PPEs given to workers with their signature on receipt.

The following PPEs are considered essential for any type of work inside plant. Helmet (yellow), safety shoe [with steel toe] as per area of work / gumboot, goggles, dust mask, gloves (type based on associated hazard), ear plugs. The following ppes to be provided

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

based on particular job requirements. Chemical suit, pvc gloves, full body safety harness, ear plugs or muffs.

7. Physical fitness certificate (ESI/Certifying surgeon) and persons to be working in high-risk jobs, as to provide with necessary medical clearance certificate from MBBS Doctor.

8. All workers wearing with required PPEs must be present for physical verification with a PPE issue register.

9. All workers must undergo the safety induction training which the part of safety clearance system is.

10. Name of the Unit Manager /supervisor / and contact number with e-mail ID. 11.All the vehicle operator must undergone the traffic/road safety training ,which is part

of safety clearance . 4. SERVICE PROVIDERS’S WARRANTIES & REPRESENTATIONS

The Service Provider hereby, warrants and represents that: c) The Services under this Service Order shall be strictly in accordance with the agreed terms. d) The Services to be provided under this Service Order shall not infringe any third party intellectual property rights. 5. PENALTY FOR VIOLATION OF SAFETY MEASURES: In case of any violation of safety measures and or on non compliance of safety PPE by the Service Provider or his employee (s) Balco shall penalize the Service Provider as follows: Rs 500/- First time Rs 1000/- Second time onwards If Service Provider continue for failing to provide the safety &/ or PPE Balco reserves its right to terminate the contract. The penalty shall be based on severity of violation and can be extended to termination of contract. At any point of time safety compliance will be checked by BALCO#s SAFETY department or Execution Department. The Service Provider shall immediately upon knowing of any accident, damage or losses, in which he is involved on the site, should inform the area-in-charge. The Service Provider shall take all safety precautions and provide adequate supervision by competent persons in order to do the job safely and without damage to plant, personnel, equipment, and the environment. Any accident causing fatal or non-fatal injury to the employee(s) of the Service Provider shall be the exclusive responsibility of the Service Provider. In the event BALCO and /or its employee(s) are prosecuted by any other authority under law for accident causing fatal or non-fatal accident, the Service Provider undertakes to reimburse BALCO all fines, penalties and expenditure incurred in connection with defending such prosecution by BALCO and towards this the Service Provider irrevocably agrees and authorizes BALCO to deduct such amounts from its pending bills.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

6. DISCIPLINE AT WORK AREA: Service Provider has to maintain discipline at work area. He has to keep the area neat and clean after work is over .All the spares, waste material,like oil grease etc has to be kept at designated area and cleaned the work place after job is over. In case, maintenance activities are found to be suffering due to non-performance by Service Provider’s employees or job negligence, then suitable punitive action will be taken by Balco for the same.

7. EMERGENCY: The Service Provider shall ensure that its workers follow the following instructions: 5. To contact fire control room on telephone No. 5333, 5219,5393,2333,242033 and inform name, location and brief of the emergency. If telephone is not available, break the glass of nearest manual call point of fire alarm or use the nearby portable fire extinguisher if you know the operation of the extinguisher. 6. Rush to the location of Emergency and assess the situation Combat the Emergency with the help of the available people using fire hydrant and fire extinguisher. 7. Rush to nearby assembly point [displayed in the department] in case of an extreme emergency. 8. As soon as any Emergency call, the Fire control room operator will immediately ask the Turn out no.1 available at Fire Station plant-I to rush at the emergency spot. 5. He will simultaneously inform to Main Security Gate of respective plants.

8. OCCUPATIONAL HEALTH & SAFETY (OH & S): The Service Provider shall be responsible to take all precautions to ensure safety of the labours / workers at work. The Service Provider will supply his labours / workers safety equipment as per rules. If you are bringing your own equipment to carryout of job inside the plant such equipment should be subject hazard identifications and risk assessment prior to commencing of work. The persons engaged by you shall be given appropriate awareness on OH&S, those personal who will carry out jobs affecting OH&S shall be properly trained and made competent for the job performed by them. During emergency situation which may be faced in the plant your personal should move to the emergency shelters. They should not spread any rumor. (An OH &S booklet is available in Safety Deptt and is required to be signed by the Service Provider agreeing to comply with the same 9.SAFETY: 1.The service provider shall be responsible to take all precautions to ensure safety of the labours / workers at work. 2.It is essential to visit the site by service provider with site in-charge & concern safety officer prior to submit the quotation.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

3.Before Starting execution of the job Service provider must attend the kick off meeting with safety department-

Bharat Aluminium Company

Ltd.

Safety Department Kick Off Meeting Agenda for Safety Assurance

from Agency

Balco: 495684 (C.G.)

Agency : Date :

Scope : Time :

S. N. Agenda Guideline Requirement

Compliance assurance

Remarks, if any

1 Site Specific Safety Plan It includes at minimum the following: Prior Start of Site Work Scope of Work, Work methodology, Generic group risk

assessment, Roles & responsibilities of contractor's management & Employees, Site layout, Proposed location of electrical & other services, Identification of

High risk activities, Site safety prevention / mitigation employees, Reporting system of accident / incident,

Emergency Rescue Plan

2 Site Specific Risk Assessment of

All All activity must be covered. Prior Start of Site Work

Activity

3 Mobilization of Resources For Manpower:Induction - Photo Gate Pass, Screening, For new deployment

Medical Check up, Mandatory PPEs For Machineries:Fitness& Test certificate at the time of

mobilization, Pre start up inspection and identification for "Ready to Use"

4 Electrical Installation Set up Proposal to BALCO with electrical SLD including the Prior to get power supply

details of load-- Selection of cables -- route --Type of DB,

Panel -- Presence of licensed electrician, Rain protection of DB -- Use of ELCB of 30 mA sensitivity -- proper

earthing including double earth for metal enclosure machines.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

5 Deployment of Safety Personnel Qualified and experienced safety officer / Engg. @ 1 : As & When reqd.

250, Safety Stewart @ 1 : 40, Full coverage of work hour.

6 Certification of Lifting Appliances By Local Govt. approved third party competent Prior First Use

authority, Internal inspection and maintain of colour coding as per scheme, ID mark and SWL punching on

body, Hydra with run over protection

7 Work Permit System Work permit must be followed with JSA/Lifting Plan Ongoing

and tool box talk

8 Inspection & Checking Periodic inspection as per pre approved checklist & Ongoing

record keeping

9 Response of advice /

instruction given Written compliance report As & When reqd.

by inspecting agency

10 Formation of Safety

Committee Record of MOM to be maintained As & When reqd.

11 Safety Walkdown In presence of high official of contractor Weekly

12 Safety Review Meeting At BALCO office Saturday @ 16:00 Hrs.

13 Safety Clearance From BALCO During submission RA bill

14 Safety Campaign Display sign board, poster, caution board As & When reqd.

15 Barrication All hazardous locations with suitable measures As & When reqd.

16 Tool Box Meeting & Pre Job Discussion Prior to start of job Everyday

followed by Job Safety Analysis

17 Height Work Special medical check up (As per BALCO), Scaffolding As & When reqd.

& Inspection -- As per relevant codes of practices -- Use of Ladder -- Provision of usages of Fall arrest device, Full Body Safety Harness with double lanyard

scaffolding hook, Safety Net, Lifeline etc.

18

Suspended Platform / Man bucket

Fabrication as per pre approved plan, Third

Party As & When reqd.

Certification, Regular inspection, Marking of ID, SWL on the body

19 Hot Work & Fire Prevention Use of Min. 2 Phase standard welding machine, Only As & When reqd.

lug / Ferrule joint, Crimping tool, Appropriate PPEs

Use of Flash Back Arrestor, Cylinder trolley, Standard

regulator / gauge etc.

Spatter protection from height Deployment of Fire watcher with suitable Fire

Extinguisher

20 Chemical Hg Availability of MSDS, Training, Job Specific PPEs Prior to use

21 Material Storage Segregation of material -- Cylinder storage -- FDuring mobilization / as &

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

ire

when reqd.

prevention / permit of storage of flammable material, Separate storage of chemicals

22 Emergency Preparedness Well equipped FA box -- Display of emergency Nos., At beginning & SSSP

Concept of assembly point

23 Housekeeping Removal & Disposal of scrap Daily basis

24 Ambulance Facility As per BALCO As & When reqd.

25 Environmental Protection Dust & Noise, Oil Spillage prevention As & When reqd.

26 Award & Reprimand As per BALCO scheme As & When reqd.

27 Control of multiple activities Proper planning and co ordination As & When reqd.

28 Night Work Proper planning and task lighting As & When reqd.

29 Monthly Safety Performance Reporting As per approved scheme from BALCO Monthly

30 Documentation As per approved list from BALCO As & When reqd.

31 Safety Statistics Board Display sign board As & When reqd.

Sig. with Name of Representative from Balco

Sig. with Name of Representative from Agency

Date : Time : Date :

Time

4 Service provider shall provide all necessary safety like Safety shoes, Goggles,

Helmets, Masks, and PVC Gloves, respirators etc. to his employees (standard of

PPEs for contract workmen should be as per BALCO safety guidelines). Neither

Service provider nor his employees will be permitted to enter factory premises

without safety PPE. The Service provider will ensure strict compliance of safety

measure adopted by the BALCO. In case of any violation of safety measures by

the Service provider or his employee will be taken seriously and in such situation.

BALCO reserves its right to cancel this contract and/or suitably penalize the

Service provider at BALCO following standards are being used:

S. No

Name of safety appliance

Specification Area / Application

1

Safety Helmet Yellow - for contract Employees

IS- 2925, Material : HDPE, Cradle : 6 point plastic suspension, Weight : 400 gms[approx],Size : 51 cm- 62 cm , Sweat band : Brushed cloth on foam, Chin strap: Adjustable with chin strap

For All Application

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

Blue - for Balco White - for Visitor

2a Safety Shoes(DGMS Approved)

IS-5852,IS -1989, Safety shoes with steel toe cap as per IS -5852 , high ankle, Electrically insulated, with extra protection on tongue with Velcro ISI No. 1989 , PU sole,S3 DIN leather upper stitched with Kevlar thread, complete flame retardant

Mines operation

2b Safety Shoes(Non-Magnetic)

Safety shoes with non-magnetic toe cap as per IS -5852 , high ankle, Electrically insulated, with extra protection on tongue with Velcro ISI No. 1989 , Nitrile rubber sole , to withstand 500 C temperature, Barton printed leather 1.8/ 2.o,Black,

Potroom / Cast House

2c Safety Shoes(General)

Safety shoes with steel toe cap as per IS -5852 , high ankle, Electrically insulated, with extra protection on tongue with Velcro ISI No. 1989 , PU sole,S3 DIN leather upper stitched with Kevlar thread ,complete flame retardant leather

Except Mines / Potroom / Cast house

3a Goggles (Plain glass)

IS:7524, Frameless design, light, all around impact protection, Ratchet temple and adjustable angle for a personalized fit, polycarbonate lens, Lens thickness 2.1mm-2.46mm,9 base spherical, Scratch resistant, Hard coating, 99.9% protection,

General Purpose

3b Goggles (UV)

BIS 5983, Ultra violet protective eye wear, provide excellent protection with deep wrap around side shields, Rugges, flexible, graphite polymer frame. UV scratch/Fog/Static resistant ,light weight and lens approved as per IS

Heat / Radiation

4 Dust Mask (disposable)

EN-149FFPIS approved, CMRI & CLI tested, Light weight, economial and durable with advanced electret media maximizes user protection, with high filtering efficiency and to provide longer period of user comfort.

For General Use

5a Ear plugs (washable)

IS: 6229, Foam ear plugs with a cord that drapes around the neck, It should be washable

For All Application

5b Ear plugs (sponge)

IS: 6229, Foam ear plugs with a cord that drapes around the neck

For All Application

6a Working hand gloves with leather palm

Cotton hand gloves with leather palm , Size - 14" Mines/ Material breaking activities

6b Working hand gloves

Cotton hand gloves , Size - 14" General Purpose

7 Leather Hand gloves

IS - 2573, Model No. F524 , Natural split welder glove split cuff 15 cm

Welding, Gas Cutting, Sharp Edge Handling, Heat Resistant,

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

8 Heat resistance hand gloves

IS - 1720, Model No. H044K-Yellow dyed split welder, natural, split cuff 15 cm with Kevlar lining and Kevlar stitched, to with stand temperature of 250 C,

Hot Metal Handling

9 PVC /Rubber hand gloves

ISI Marked Caustic Soda / Acid/Alkali/Other Chemicals

10a Respirators (HF Protection)

NIOSH 42 CFR 84 N95 requirements.TC-84 A-1300, High protection, comfort provided by advanced electra media, Special odour -removing carbon filtering material to give protection against nuisance level acid gases

Fumes/ HF

10b Respirators (Acid fumes & others)

EN-149FFPIS approved,CMRI& CLI tested, Light weight ,economical and durable with advanced electret media maximizes user protection, with high filtering efficiency and to provide longer period of user comfort.

So2 / Pitch Fumes

11 Leather leg guards

Chrome leather, soft Hot Metal Handling

12 Leather aprons Chrome leather, soft, Split type Heat / Radiation/ Hot Metal handling

13 Face shields IS - 1179, Poly carbonate FC-48 Blue Eagle ANSI 287-1 8 x 5 1/2" to be fitted in the contour of helmet

Heat / Radiation/ Hot Metal handling

14 Gum Boots

IS-12254, 14" Full size gum boots in yellow color with a non-magnetic toe cap , superior virgin PVC compounds, Single piece with dual density compounds, sweat absorbent hosiery cloth lining, anti skid cleated soles which are acid, alkali, oil resistant &

Acid / Alkali

15 Ear muffs ISI Marked High Noise

16 Boiler suit Cotton based cloth Heat Protection

17 PVC suit ISI Marked, suitable for Acid & Alkali, 3 Piece set Caustic Soda / Acid/Alkali/Other Chemicals

18 Safety Belts (Full Body)

IS:3521,EN 361 CE, Full body harness, Fully adjustable shoulder , thigh straps, single connected back D ring, 1/2" nylon rope or 16 mm polypropylene rope 10 feet long & special electroplated screw hook.

Working at height

19

Face Hood protection against dust & heat

Cotton Face Hood Covering Head to Shoulder Alumina / Bath / Coal dust handling

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

Note: It is the responsibility of service provider to provide any additional PPE as required

to perform any specific job.

In case of ambiguity our safety department guidelines on the brand &

quality of PPEs will be final.

5 The service provider should provide quantity of PPEs proportionate to the no of manpower deployed & the Nature of the job at the site .In case of ambiguity our Safety Department Guideline on brand and Quality of PPEs will be final.

6 At any point of operation of contract the service provider shall remain liable to report to the safety department with respect to ensuring Safety at the site.

7 Road Safety norms: All Employees of service provider including the vehicles used by them should strictly follow Road Safety Policy of Balco while working inside the plant premises.

8 Work Permit :

Necessary work permits ( Working at Height, Hot work permit, Working in confined Space, Excavation, Electrical work ,Working on critical equipment cranes, lifts ,Working on dangerous lines etc )should be taken from relevant authority before starting such jobs. All safety guidelines mentioned in these work permits should be strictly adhered to.

9 Height Works: For working at height corporate has published one Guidance note(GN-21) which needs to comply by the service provider to ensure safe execution of the job. Supervisor must be present at site during height jobs or other risky jobs & take Necessary work permits. Suitable scaffolding should be provided for workmen for all works that cannot safely be done from the Ground or from solid construction except such short period work as can be done safely from ladders. When a ladder is used an extra person shall be engaged for holding the Ladder and if the ladder is used for carrying material as well, suitable footholds and handholds shall be Provided on the ladder and the ladder shall be given an inclination not steeper than 1 in 4 (1 horizontal and 4 vertical). Safety nets conforming to IS5175 should be provided, if required..

10 Electrical Works:

Strict enforcement of Lockout & Tag out system to be ensured & necessary work permits to be taken before starting of the Job. Mandatory use of Arc protection suit for work on electrical system of voltage 6.6KV & above to be ensured.

11 Excavation, trenching & Demolition: Necessary work permits to be taken before any Excavation & Demolition work. All trenches 1.2 meters or more in depth shall at all times be supplied with at least one ladder for each 50 meters length or fraction thereof. Ladder shall be extended from bottom of the trenches to at least 1 meter above the surface of the ground. The sides of the trenches which are 1.5M in depth shall be stepped back to give suitable slope or securely held by timber bracing, so as to avoid the danger

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

of sides to collapse. The excavated materials shall not be placed within 1.5 meters of the edge of the trench or half of the trench width whichever is more. Cutting shall be done from top to bottom. Under no circumstances undermining or under-cutting shall be done.Before any demolition work is commenced and also during the progress of the demolition work - a) All roads and open areas adjacent to the work site shall either be closed or suitably protected b) No electric cable or apparatus which is liable to be a source of danger shall remain electrically charged. c) All practical steps shall be taken to prevent danger to persons employed from risk of fire or explosion or flooding. No floor, roof or other part of the building shall be so overloaded with debris or materials as to render it unsafe. All necessary personal safety equipment as considered adequate by the Engineer -In-Charge should be kept available for the use of the persons employed on the Site and maintained in condition suitable for immediate use, and the contractor shall take adequate steps to ensure proper use of equipment by those concerned.

11 Pressure vessels, Lifting Tools,& Lifting machines :

All Pressure vessels, Lifting tools ,tackles, machines & mobile equipment like

cranes, hydra, forklifts, etc. should comply to Safety Standard & should have valid test certificate as per MP CG Factory Rule 63 and maintained as per the prescribed guidelines . A list of all such Pressure vessels, lifting machines, tools and tackles along with copy of test certificates must be submitted to concern Safety Head before taking into use. All Pressure vessels to have a clear marking of Safe Operating Pressure & to be operated below the Safe Operating pressure at all-time complying to the Guidelines.

Every crane driver or hoisting appliance operator shall be properly qualified and

no person under the age of 21 years should be in charge of any hoisting machine including any scaffolding, winch or give signals to the operator.

The below mentioned things to be ensured.

Record of all lifting tools, tackles, lifting machines, hoists & lifts to be maintained in a Register as per rule 63 MP CG factory Rule.

All Lifting gears to be marked with Identification No, SWL, Testing date, Due Date of Testing.

Annual & half yearly inspection as applicable to be carried out for all lifting machines, chains, ropes, & lifting tackles by competent person as per per MP /CG factory rule factory rule 62 & Record to be maintained as per MP /CG factory Rule 63.

Half yearly inspection to be carried out for all hoists & lifts by competent Agency. Record of the same to be maintained as per MP CG factory rule 62.

Quarterly inspection color coding to be carried out by respective Agency /Department. (Q1-Orange;Q2-Blue;Q3-Yellow;Q4;Green, Rejected; Red) for the year 2014-15.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

Physical verification to be done at site for all lifting tools, tackles, Slings & ropes by respective agency as per checklist.

Periodic maintenance of All Lifting tools & tackles to be covered under Preventive Maintenance schedule of the plant.

Forklifts /pallet trucks to be tested annually and record to be maintained.

All Lifting machines to be painted, fitted with fluorescent stickers (both front & back) & maintained in good condition with daily checking register by the drivers.

EOT cranes should have at least one independent escape route and shall be provided with Warning/alarm devices while in operation.

Standard hand signals to be displayed and training to be provided to the operators, riggers & signalers.

All hooks shall be provided with spring retainers/latch.

Hydra is strictly prohibited for shifting the materials .It can only be used for lifting the loads. Hydra crane shall comply with run over protection as per standard attached. Also all hydras to have clear marking of SWL in bold letter on different height of Boom, a display of load chart, copy of test certificate & board mentioning the details of Equipment no, SWL, Testing Date, Due Date of testing.

All lifting tools and tackles shall comply to BIS and applicable reference standard number to be quoted for each equipment.

Any incident of failure/breakdown to be properly investigated and recorded.

Pre-employment & periodic medical examination including Audiometry & Color blindness test to be carried out for all EOT crane operators & drivers of lifting machines(Hydra, Forklift, Hencon, ATV, PTM, MTV etc.). & record to be maintained.

12 Competency:

All contractors engaging 100 or more workers will have to keep full time qualified & experienced (minimum 5 years) Safety Officers with qualifications as per factory act section 40-B & MP CG factory rule 72A-72E . Other contractors should appoint a safety supervisor/co-coordinator for coordinating safety activities with company safety office. Competency certificates Experience and/ or statutory qualification) for welders, Riggers, electricians, Heavy earthmoving machine operators/drivers and other such specialist workers, shall be submitted by each contractor to the respective department HODs.

13 Maintenance of Safety Records & Reporting: The Service provider should

maintain applicable legal registers. Apart from the same they should maintain register of PPEs Issue, Training of employees, Accident/Injury register, & Health checkup details LT & Tackles record etc. Following information to be submitted at the end of the every month (before 3rd of next month) to the respective Safety HODs directly with copy to site in charge.

A. Total nos. of employees = Working hrs / days = Duration of contract (in days) =

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

B. Status of safety - gadgets - Nos. of helmets = issued & stock available at store - Nos. of safety belt = issued & stock available at store - Nos. of goggles = issued & stock available at store Welding Goggles = issued & stock available at store Grinding Goggles = issued & stock available at store General Goggles = issued & stock available at store - Nos. of hand gloves = issued & stock available at store - No. of safety shoe / gum boot = issued & stock available at store - Length of barricading tapes = stock available at store - Status of warning tags (like =radiography, road blocking, no entry etc. use)

C. INCIDENT REPORT Name of safety representative = - Nos. of Incidents (Near miss, Hazards, Environment) reported = - Nos. of minor injuries = - Nos. of man days lost due to injuries = - Nos. of major injuries = - Nos. of fatalities (if any) =

D. INSPECTION RECORD - Technological vehicles= inspected on & by as per safety check list provided - Gas cutting set & welding = machine inspected on & by - List of LT & Tackles updated & certificate issued by competent authority. - Hand tools inspected on & by = - Ladders & lifting tools inspected =on & by - Waste Generation = (Category, Qty) - Office/Storage Area of Service Provider = (Safety, Hygiene)

E. TRAINING RECORD: Training Need Identification Training Calendar No of Training Conducted & Topics Covered- No of People Trained with Details of Trainer-

Signature of Site In charge Name of the Service provider: Report will be submitted in the format provided by Safety department. Any additional report to be submitted will be decided by our Safety HOD's at the site.

14 Responsibility: Ensuring Safety and prevention of any accident /incident of the employees of the service provider will be the sole responsibility of the service provider.

The service provider shall adopt Balco Vision Mission ,code of conduct sustainability policies & relevant technical & management standards

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

15 Vehicle Norms :The service provider shall comply with legal statutory requirement in respect to Vehicle Emission Norms, Permits, Driving License, Registration number, Insurance, Working condition of Rear Lights, Brake Lights, Indictors, Reverse Horn etc., as per motor vehicle act 1988. The Service provider shall also comply with prescribed speed limit of 30 Km/Hr within the premises of the Owner.

1. Driver must have always kept driving license with him. 2. Eye test of driver must be completed by ophthalmologist in form 35 in frequency

of every 6 months. 3. Driver must wear Reflective- jacket on duty. 4. No vehicle movement is allowed during safety hours except technological vehicles. 5. Vehicle checklist must be filled by driver and ensure compliance by the site in

charge of the same then only allow driving.

16. Violation & Penalties:In case of any violation of safety measures by the service provider or his employees will be taken seriously and in such situation our plant reserves it's right to cancel this contract and /or suitably penalize the service provider as under

In Balco Safety Code of conduct for all the employees defined in case of violation disciplinary action must be taken against the person/service provider as per norms.

Sr. No.

Type of Violation

1 Non use of safety PPEs

2 Using welding machine without proper plug pin, earthing& ELCB

3 Taking power by inserting naked wires instead of appropriate plug

4 Taking electrical supply from DB without ELCB / RCCB & not having single line diagram along with connection

5 Not using earth connection for electrical gadgets like grinder, drilling machines, pump motors, blowers, etc.

6 Non use of welding shield during welding &non use of safety goggles during cutting / grinding / drilling.

7 Not following safety work permit system

8 Not following the safety advice/instruction of our safety official

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

17) Damages: Charges towards any damage of equipment/material at our site caused due to miss handling by service provider's workers/vehicle shall be deducted from service provider's bill after assessment by our Engineer in Charge .The assessment of our Engineer In charge shall be final and binding on the service provider. All of the service provider's vehicle entering into factory premises must be comprehensively insured.

18) No worker of service provider/contracting farm and the service provider himself shall be allowed to consume alcoholic drinks or any narcotics within the plant premises. If found under the influence of the above, the service provider /contracting firm shall have to change /replace him, failing which we may terminate the contract. 19) Smoking within the plant premises s strictly prohibited as per Supreme court Guidelines.. Violators of the no smoking rules shall be discharged immediately. Handling of flammable materials inside plant premises should be dealt with adequate protection so as to avoid fire & Explosion .Instruction from respective Department and Safety Department should be followed strictly for compliance of the same. 20) The service provider /contracting firm shall not deploy any person suffering from any contagious, loathsome or infectious disease. The service provider should

9 Bypassing safety interlocks or removal of safety guards

10 Operating Hydra without Balco Safety Guideline

11 Using chain blocks or lifting tackles which are not tested or not meeting safety standards

12 Rolling of gas cylinders on the ground during transportation from one place to another place

13 Using gas cutters without flash back arrestors, damaged hose, and leaky cylinders

14 Adopting short cut methods (Any Un-safe Act)

15 Violation of Road Safety norms

16 Non availability of Gate passes at site

17 Starting the job without work methodology or risk assessment (HIRADeC)

18 Not posting of qualified safety officer if required to appoint as per existing manpower

19 Non submission of monthly inspection of lifting tools , tackles, pressure vessels, welding machines, portable tools, Cranes, etc.

20 Non compliance to morning tool box talk

21 Any non compliance to SOP's / SMP's

22 Providing & Up keep of First-Aid box / medicines & periodic changing of same.

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

ensure high standard of Hygiene in his workplace to prevent out break /spreading of contagious disease. 21) Reporting of Accidents & Dangerous Occurrences: The service provider shall immediately upon knowing of any accident, damage or losses in which he is involved on the site should inform the area in charge.

10. ENVIORNMENT: All the scrap generated after execution of the jobs shall be disposed in appropriated identified bins. Contractor shall comply with all applicable provisions of Environment Protection Act, 1986 along with Hazardous Wastes (Management, Handling and Transboundary Movement) Rules, 2008 and all other applicable Environmental Laws. Discipline atwork area: Contractor has to maintain discipline at work area. He has tokeep the area neat and clean after work is over .All the spares , waste material ,like oil grease etc has to be kept at designated area and cleaned the work place after job is over.In case, maintenance activities are found to be suffering due to non-performance bycontractor's employees or job negligence, then suitable punitive actionwill be taken by Balco for the same.

11.HOUSEKEEPING: Balco is followed 5S system to enhance the visibility of housekeeping across all the units, in the same manner service provider will maintained their work place as well as office area.The contractor shall ensure that its employees while on BALCO premises or while carrying out their obligations under this contract, observe the standards of cleanliness, decorum and general discipline laid down by BALCO shall be the sole judge as to whether or not, the contractor and or its employees have observed the same. Immediately after job completion is over the area should be cleaned.

The cleaning of dust, Oil Spillages, Welding butts, Metal Scraps, used nut

bolts & all other scrap removal shall be in contractor's scope.

Handling of Scrap generated arises on account of activities or any kind of

material handling will be in contractor’s scope.

Contractor shall ensure to discharge scrap only at designated place by his

own.

The contractor shall also participate to achieve the 5-S standards along with

BALCO. If contractor will not follow the 5S, penalty may be put by BALCO

up to 1% of the total value.

12. WORK TIMINGS:

MECHANIZED/AUTOMATIC PLATE CUTTING MACHINE IN RP

The Contractor shall ensure that no employee of the Contractor will enter to

remain on BALCO premises unless necessary for fulfilling Contractor's

obligations under this contract. In order to maintain proper co-ordination at the

plant the workmen deployed by the Contractor shall adhere to the work timings

mutually agreed by the parties. These timings may change and when required

by BALCO.

Contractor shall ensure proper leave planning (if any) of workmen with prior

intimation to EIC, Balco.

13. Vendor’s RESPONSIBILITY

The vendor has to make his own arrangement for skilled / semi-skilled labour, tools, tackle, & any other equipment etc.

Vendor will make in triplicate list of tools, tackles, equipment's etc. required for completing this job inside our premises. The list will be certified by our Security In charge at Factory Main gate before the materials are allowed inside our works. The first Copy of this material pass will be given to the Security Incharge, 2nd Copy to the Officer responsible for the execution of work and 3rd copy to be retained by the contractor.

Whenever, the vendor wishes to take out his any of the material brought inside by him earlier, he shall have to get item checked by the area engineer incharge as per the details certified at the time of entry. Gate Passes for outgoing Material will be issued by competent authority of BALCO.

Withdrawal of all the materials to be supplied by BALCO either from our main stores or any other places within the BALCO premises, transportation to work site and returning of all scrap to scrap yard will be in the vendor's scope.

For electrical connection of the vendor's equipment, vendor shall have to arrange his own switch boards with fuses etc. for full care and safety as per regulations of Electrical safety.

Vendor shall submit materials reconciliation statement for the materials to be issued by BALCO free of cost after completing the work.

During shut-down or to meet exigencies, extra manpower free of cost , if required, shall be arranged by the vendor and the work will have to be carried out on round the clock to complete the jobs within time period allotted by our Engineers Incharge.

All rubbish, Wastage, debris generated is to be collected and dumped in the nearest Vat/Pit or after completion of the job / or the place as indicated by Engineer Incharge. Area to be made clean & neat with necessary brooming etc. at vendor's area of works.

All works are to be carried out in running condition of plant. Work is to be carried out as per the requirement & BALCO does not guarantee continuous work.

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All tools, tackles, lifting tools should be load tested for which photocopy of test certificate is to be produced by the party before starting of job. The vendor shall strictly follow the rules specified by BALCO while carrying out operations under the work contract.

While carrying out operations under the contract, the vendor shall strictly adhere to the security and safety norms. The speed of the vehicles while inside the factory should not exceed the limit prescribed by BALCO.

The vendor shall arrange to deploy the requisite skilled manpower in each shift as may be required for the smooth functioning and maintenance of the equipment and vehicles and also for discharging of other responsibilities.

Ensuring safety and prevention of any accident / incident of the employees of the vendor will be the sole responsibility of the vendor.

The vendor shall provide all safety PPEs to all his workers, supervisors, site in-charge & managerial staff and shall comply with all safety and statutory rules and regulations.

The vendor should have a valid contract license.

UNIFORM: The contractor shall provide appropriate safety dress to all the labor/staff personnel engaged by him for fulfilling contractual obligation. The uniform shall prominently carry the contractor's name &logo and all of contractor's personnel shall remain in uniform during duty period.

The contractor shall particularly take care of all liaisoning required with local civic and Government authorities only to the extent it is related to the execution of the contractor's scope of work for ensuring smooth progress of work.

Contractor shall prepare a Quality Assurance Plan and get approval by the Engineer in-charge, which will form the basis for stage wise inspections and final inspections. The contractor shall comply and ensure that its Sub- Supplier/ contractor and Consultants comply with the provisions of the Technical Specifications in connection with quality assurance and quality control arrangements in the carrying out of the Works. Contractor should maintain separate log book for recording the work done with hours of engagement and adherence to quality standards. The same will be verified by BALCO engineers every day / shift. The contractor shall also maintain log sheet to record maintenance activities, spares consumption and repairs etc. wherever applicable. Contractor's staff daily attendances should be maintained regularly wherever applicable. All such records maintained by the Contractor, its Consultants and/or its Sub-Supplier/ contractor's pursuant to such quality assurance and quality control obligations shall be made available for our inspection upon notice.

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14. WELFARE

You shall pay an amount of Rs. 10/- per employee per day of attendance against canteen allowance.

15. CONTRACTOR’S WARRANTIES & REPRESENTATIONS

The Contractor hereby, warrants and represents that:

a) The Services under this Service Order shall be strictly in accordance with the agreed terms.

b) The Services to be provided under this Service Order shall not infringe any third party intellectual property rights.

16. CONTRACTOR’S OBLIGATIONS/LIABILITIES

a) Neither this service order copy nor any right or obligation hereunder may be assigned in whole or in part by the Contractor without the prior permission of BALCO.

b) All the Confidential information or data supplied by BALCO to the contractor in connection with the service being provided by the contractor shall remain the property of BALCO or its licensors. If the Confidential Information is disclosed by the contractor to an unauthorized third party, the contractor agrees to indemnify BALCO from and against the same.

c) The sole responsibility of the performance of the sub-contractor rests with the Contractor and the contractor shall be liable for any work done by its sub-contractor, agents, employees or officials. However, BALCO reserves the right to claim damages and enforce rights on the sub- contractor solely or jointly with the contractor but such enforcement will not absolve the contractor from any liability.

d) From and after the date of this service order, the Contractor agrees to Indemnify BALCO and its employees from and against all actions, suits, damages, litigation and proceedings by the third party/Govt Authorities for any acts/omissions/negligence of the Contractor. Further the Contractor shall be solely for any costs, losses, damages, penalties incur or sustain as a result of performance or non performance, observance or non observance by the Contractor of any of the terms and conditions of this service provider and applicable laws. The Contractor shall be solely responsible and indemnify BALCO and its employees against any litigation, legal claim, suits etc that may occur on account of any accident (fatal/non fatal).

e) If the contractor fails to provide the Services within agreed time, the contractor shall indemnify BALCO for all losses/ damages suffered by the BALCO. BALCO shall be at liberty to avail the Services from any other contractor at risk and cost of contractor.

f) Compliance with all the applicable laws and regulations and advise BALCO regarding, compliances, if any to be made by the BALCO.

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g) BALCO shall, without prejudice to its other rights be entitled to deduct/ adjust from any dues payable to the contractor or any security, all amount(s) which BALCO may be liable to pay, incur or sustain as a result of the performance or non-performance, observance or non-observance of any of the terms of this Service Order by the contractor.

17. ENTIRE AGREEMENT

a) This Service Order and General Terms and Conditions constitute the entire Agreement between the Parties with respect to the subject matter hereof. It sets forth all intended rights and obligations and supersedes any and all previous Agreements and understandings between them with respect to the subject matter hereof.

b) To be effective, any modification of the terms and conditions of this Service Order shall be in writing and signed by authorized representatives of both Parties.

c) Notwithstanding the date of execution of this Service Order, the Contractor shall be liable for fulfilling its obligations under this Service Order within the time stated in this Service Order.

18. FORCE MAEJURE

a) If any time during the continuance of this Service Order the performance in whole or in part by either Party or any obligation under this Agreement shall be prevented or delayed by reason of governmental decision, war, hostilities, act of the public enemy, civil commotion, sabotage, fire, lightening, flood, explosion, epidemics, quarantine restrictions or any other event beyond the reasonable control of the Party concerned (hereinafter referred to as “the eventuality”), then notice of such eventuality shall be given by the affected Party to the other within fifteen (15) days from the date of occurrence thereof.

b) If the performance in whole or part of any obligation under this Service Order is delayed by reason of any such eventuality for a period exceeding one (1) months, the parties shall meet and review in good faith the desirability and conditions of terminating this Service Order.

19. TERMINATION

A) This Service Order shall be terminated by BALCO without any prior notice and without any compensation under the following Circumstances:

a) Contractor has becomes insolvent; or b) Contractor has been convicted of any crime which in BALCO’s reasonable

judgment is likely to adversely affect the goodwill of BALCO; or c) Any failure by the Contractor to comply with any of the provisions of the Service

Order; or d) Failure of Contractor to provide services/deliverables as per agreed time schedule;

or e) Contractor assigns the Service Order to any third party without the consent in

writing of BALCO; or f) If any of the representations of the statements etc. made by the Contractor in

connection with this Service Order are incorrect or are found to be incorrect.

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g) The termination by BALCO for reason stated above shall be without prejudice to other remedies that are available to BALCO under this Service Order and/or Law.

B) The termination by BALCO for reason stated above shall be without prejudice to other remedies that are available to BALCO under this Service Order and /or Law.

20. WAIVER OF RIGHTS

No forbearance, delay or influence by BALCO in enforcing any of the provisions of this Service Order shall prejudice or restrict the rights of BALCO nor shall any waiver of its rights operate as a waiver of any subsequent breach and no rights, powers, remedies herein conferred upon or reserved for BALCO is exclusive of any other right, power or remedy available to BALCO and each right, power or remedy shall be cumulative. Any time concession or indulgence granted or shown by BALCO to the Contractor as regards any of the terms of the Service Order will not prejudice BALCO’s rights under this Service Order.

21. SEVERABILITY

If any of the terms and conditions of this Service Order shall become unenforceable for any cause or reason whatsoever, the ensuing lack of enforceability shall not affect the other provisions hereof, and in such event the parties hereto shall endeavor to substitute forthwith such other enforceable provision as will most closely correspond to the legal and economic contents of the said terms and conditions.

22. NOTICES

All notices under this Service Order shall be in writing and in English Language. All notices be served, either by hand delivery or by send by the same by registered post addressed to either party at the last known place of business or by facsimile and in providing the services of such notice, it shall be sufficient to show that the same has been received in person or property addressed by registered post.

23. ARBITRATION & JURISDICTION

a) In the event of any dispute, disagreement, or differences arising out of the performance or the interpretation of this Agreement, the Parties hereby agree to make every effort to reach an amicable settlement through negotiation carried out in good faith.

b) Any dispute, controversy or claim arising out of or relating to this Agreement, or the breach, termination or invalidity thereof shall be settled by reference of dispute to Sole Arbitrator to be appointed by the Chief Executive officer & Whole Time Director (“CEO & WTD”) or the Chief Financial Officer (“CFO”) of the Company (“BALCO”). The Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The place of arbitration shall be Korba, Chhattisgarh. The language used in arbitral proceedings shall be English.

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c) The Arbitrator shall be entitled to exercise all powers under the Arbitration and Conciliation Act 1996.

d) The Parties agree that any arbitration award shall be final and binding upon the Parties.

e) The Parties hereto agree that the Service Provider shall be obliged to carry out its obligations under the Contract even in the event a dispute is referred to Arbitration. It is further clarified that the Company shall be entitled to retain any sum or portion of Contract Price which has become due and payable for any unfinished Works or any subject matter under arbitration.

f) This Agreement shall be construed in accordance with and governed by the laws of India, excluding its conflict of law provisions. The parties hereby expressly irrevocably agree to submit to the exclusive jurisdiction of the courts in Korba, Chhattisgarh, India.

24. SCOPE OF WORK: Anything not specifically mentioned in the scope work, but which is necessary to complete the work is also deemed to be included in the scope of the work. All the tools, tackles, machinery and consumables required to execute the work will have to be arranged by the contractor. Quantity shown in the attached schedule may vary by +10%, with specific approval, for which rates shall remain unaltered. In case any item has not been provided for in the contract, but has been used during the contract, the rates of the same shall be mutually agreed upon.

25. RATES: AS APPLICABLE IN EACH CASE .The rates will remain firm during the currency of the contract and no escalation shall be payable on any grounds whatsoever.

26. SECURITY:

26.1. Reimbursement against labour liabilities, 15 % deducted from monthly billing: 26.1.1 While paying RA bills to contractor 15% of gross wages payable to labour shall be kept under hold in account of final settlement of liabilities. 26.1.2 Amount against leave encashment shall be paid to contractors after successful completion of one year of the contract after certification from EIC and HR department of Balco. 26 .1.3 The contractor will pay to its employees bonus on the occasion of Diwali and Dussehra every year and the same will be reimbursed to the said contractor from above amount (w.r.t the point 1) after they pay bonus to their employees, on certification of HR . 26.1.4 Retrenchment benefit shall be given on completion of successful contract period on certification of HR. 26.2. Security deposit will be 5% of the contract value. 26.2.1 This amount shall be calculated on yearly contract value and the same will be either deducted or SDBG will be submitted. 26.2.2 From Second Year onwards Amount /BG will increase by additional amount to match the Revised Annual Contract Value for subsequent years of contract tenure.

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26.2.3 Final amount/BG shall be released on final settlement on certification of EIC. 27. DAMAGE TO BALCO’S PROPERTY: Any loss / damage to Balco due to

negligence or willful attitude of the contractor or his employees while execution of the contract shall be recovered from the contractor are pending bills.

28. EMERGENCY: The contractor shall ensure that its workers follow the following instructions: 1. To contact fire control room on telephone No. 5333, 5219,5393,2333,242033 and inform name, location and brief of the emergency. If telephone is not available, break the glass of nearest manual call point of fire alarm or use the nearby portable fire extinguisher if you know the operation of the extinguisher.

2. Rush to the location of Emergency and assess the situation Combat the Emergency with the help of the available people using fire hydrant and fire extinguisher. 3. Rush to nearby assembly point [displayed in the department] in case of an extreme emergency. 4. As soon as any Emergency call, the Fire control room operator will immediately ask the Turn out no.1 available at Fire Station plant-I to rush at the emergency spot. 5. He will simultaneously inform to Main Security Gate of respective plants.

29. LABOUR LAWS: The contractor shall be fully responsible for observing all statutory laws in respect of the contract labour engaged by him as applicable under payment of wage, minimum wages act. Contract Labour engaged by him as applicable under payment of wage minimum wages act. Contract Labour (Regulation Abolition Act 1970) FACTORIES Act 1965, Payment of Gratuity Act 1972, Maternity benefit Act 1961, retrenchment benefit, Industries employment (standing order) act CG Industrial relation act and amendment thereof. The contractor will discharge various liabilities relating to employee PF, Misc. provisions act 1952 contract labours as per procedure of Balco enforce. Contractor having valid labour license for 20 or more than 20 workers shall be considered for award for which contractor are required to submit photocopy of Labour license along with the tender. 30. OTHER LAWS OF THE LAND: The contractor shall observe all laws of the land including those of Local, State and Central Government. 31. ASSINGNMENT OR SUBLETTING: The contractor shall not assign or sublet the contract or any part thereof, without prior permission of Balco in writing. 32.INDEMINITY: The contractor shall keep Balco indemnified from and against all actions, suits, proceedings, losses, costs, damage, claim and demands of every nature and descriptions due to any acts of the contractor. 33.INSURANCE: The contractor will taken workmen compensation insurance policy from the Insurance Company so as to enable him to discharge various liabilities under workmen compensation act and submit documents within seven days of its start of work.

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The contractor shall be required to obtain Group Insurance Policy for the labours to be engaged in the work. 34. ILLEGAL GRATIFICATION: This contract can be terminated if any bribe, commission, gift or advantage given, promised or offered by the contractor to any employee of Balco. 35.FORCE MAJURE: For failure of execution of any work due to war, restraint, imposed by government, earthquake, fire, explosion, riot, lockout, etc, beyond human control directly interfering with the work, Balco shall only allow such additional time as may be considered justified by the circumstances of the case. No claim whatsoever of compensation from the contractor for loss etc. on this account shall be entertained. Direct or indirect loss, if any, to Balco due to negligence of the contractor during this period, on this account can however be recovered from the contractor.

36. OBSTRUCTION OF WORK: Contractor shall ensure all timely payment of dues to their workmen. In case contractors staff or workmen or are found obstructing the normal working of Balco, the same shall be viewed seriously and shall make this contract liable for termination. 37.JURISDICTION: The competent courts in Korba, Chhattisgarh, India only shall have jurisdiction with regard to any question or matter arising out of this contract and any other document that may be executed by the parties hereto or any of them in pursuance hereof or arising here from.

38. GRIEVANCE: The service provider can submit their grievances through SRM and will maintained a register in the department in which their employees can register their grievances.

39. If any of the above conditions specifically mentioned in the main service order/contract to bring in effectiveness, then the same shall prevail upon as contractual obligation.