ANNUAL CONFERENCEREGISTRATIONINFORMATION & DETAILS

February 27 - March 1, 2017Hyatt Regency Huntington Beach Huntington Beach, California

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chpaonline.org/chpa2017 Save time and $$$ when you register

online by December 31!

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VALUABLE NETWORKING TIME

Take advantage of the largest meeting of corporate housing

professionals in one place. Engage with

more than 500 industry professionals, which is

essential to your business and career.

ESSENTIAL INSIGHTS & BEST PRACTICES

In an industry that is seeing rapid change,

CHPA brings your company insights and best practices to make you more successful.

With programming designed by pros like you, discover trends and tools to meet the challenges you face

head on.

INNOVATIVE STRATEGIES

The competition is just a click away. Learn how

to innovate and elevate your company as experts share tips,

tools, and strategies that can lead to more opportunities and

increase your success.

88% of 2016 attendees said they would attend the 2017 conference.

58% of attendees had up to two decision makers from their company present, and had four or more!26%

“CHPA provides me with a forum to connect with many of our partners in one location, building relationships, and working together to improve and further validate our industry.” - Debbie Woodley, Oakwood Worldwidee

DON’T JUST TAKE OUR WORD FOR IT...

REGISTER ONLINE NOW AT

chpaonline.org/chpa2017

PROGRAMMING OVERVIEW

Monday, February 2710:00 a.m. - 12:00 p.m. CCHP Cram Session12:00 p.m. - 8:00 p.m. Registration1:00 p.m. - 3:00 p.m. CCHP Exam4:30 p.m. - 5:30 p.m. New Member & 1st Time

Attendee Speed Networking5:30 p.m. - 6:00 p.m. VIP Reception (by invitation only)6:30 p.m. - 8:30 p.m. Opening Reception8:30 p.m. - 9:30 p.m. Canadian Member Reception

Tuesday, February 286:30 a.m. - 7:30 a.m. Move for Hunger Beach Walk8:00 a.m. - 8:45 a.m. Speed Networking Breakfast with

Exhibitors9:00 a.m. - 10:30 a.m. Opening Keynote10:45 a.m - 11:30 a.m. Education Sessions11:30 a.m. - 1:00 p.m. Networking Lunch

11:30 a.m. - 1:00 p.m. CEO Session (by invitation only) 1:00 p.m. - 2:30 p.m. Express Learning Labs

2:30 p.m. - 3:00 p.m. Networking Break in Exhibit Hall3:15 p.m. - 4:00 p.m. Education Sessions

4:00 p.m. - 5:30 p.m. Happy Hour in Exhibit Hall4:00 p.m. - 5:30 p.m. International Partners

Networking Wednesday, March 18:30 a.m. - 9:30 a.m. Networking Breakfast with Exhibitors8:45 a.m. - 9:30 a.m. Task Force Meetings 9:30 a.m. - 10:45 a.m. Closing Keynote

11:00 a.m. - 11:45 a.m. Education Sessions12:00 p.m. - 1:45 p.m Tower of Excellence Awards

Luncheon2:00 p.m. - 3:30 p.m. Regional Meetings2:00 p.m. - 3:30 p.m. Reverse Tradeshow2:00 p.m. - 3:30 p.m. International Regional Meeting

2:00 p.m. - 3:30 p.m. Canadian Member Meeting3:45 p.m. - 4:45 p.m. Closing Session

6:30 p.m. - 10:00 p.m. Ride the Tide Closing Industry Event (separate ticket required)

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EDUCATION TO SUCCEED The conference is designed to give you everything you need to be successful in today’s business climate, and this year we are offering two tracks of programming to get you there.

In the BusinessFocusing on the day to day basics, operations, hands on tips, and best practices.

On the Business Focusing on strategizing for your company’s future, challenging thinking and changing perspectives.

WHY ATTEND? • More than 500 corporate

professionals in one place

• 60 hours of face time with industry partners in one place

• Formal and informal networking

• Peer-to-peer dialogues and small group scenarios

• Regional conversations with local colleagues

• 24 hours of exclusively-focused training for the corporate housing professional

• 3 keynote sessions on leadership topics directly impacting your company

EDUCATION & NETWORKING

Monday, February 27

New Member and First Time AttendeeSpeed Networking 4:30 p.m. - 5:30 p.m.New members and first time attendees connect at this first speed networking event! Make connections that you can continue throughout your time at the Annual Conference.

VIP Reception and Sneak Peek of the Exhibit Hall5:30 p.m. - 6:30 p.m.CHPA leaders greet new members and first time attendees to open the conference. Get a sneak peek of the exhibit hall and meet with potential partners before anyone else! (By invitation only) Sponsored by ABODA

Opening Reception in the Exhibit Hall6:30 p.m. - 8:30 p.m.The official opening event kicks off the Annual Conference with great company and exciting exhibits! Connect with old friends and make new ones!

Canadian Member Dessert Reception8:30 p.m. - 9:30 p.m.Sponsored by CHPA’s Canadian member companies, come network with Canadian providers and get a taste of what Canada has to offer. This reception is open to all attendees.

Tuesday, February 28

Kickoff Keynote with Ben CasnochaThe Alliance: Managing Talent in the Network Age9:00 a.m. - 10:30 a.m.

The employer-employee relationship is broken. Managers face a seemingly impossible dilemma: You can’t afford to offer lifetime employment. But you can’t build a lasting, innovative business when everyone acts like a free agent. The solution: Stop thinking of employees as family or free agents and start thinking of them as allies on a tour of duty. Based on Ben’s recent New York Times bestselling book with Reid Hoffman, founder/chairman of LinkedIn, in this keynote he explains how to recruit, manage, and retain the entrepreneurial employees your business needs to succeed in the networked age.

Ben Casnocha is an award-winning entrepreneur, author, and executive in Silicon Valley. He is coauthor with LinkedIn founder Reid Hoffman of the recent New York Times bestseller The Alliance: Managing Talent in the Networked Age and is co-founder of Allied Talent, a consultancy that helps companies better engage their top talent, Human Resources magazine named Ben one of the top trendsetters in the talent industry for the year 2015.

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@bencasnocha

Ben Casnocha

Entrepreneur, Investor, Co-Author of The Startup of You

and The Alliance

EDUCATION & NETWORKING

10:45 a.m. - 11:30 a.m.Alternative Inventory SourcesWhat do you do when your company doesn’t have enough housing or the right type of inventory to fill your clients’ requests? How do you handle inventory requests in an unusual or tough-to-find market? Learn where to find inventory, how to ensure the quality of the units, how to inform your clients about this type of property, and how to make this product a successful part of your corporate housing business.

Avoiding Tax Traps - What You Need to Know About Sales & Lodging Taxes Tax laws change - are you ready? Problem solve with experienced professionals to better understand what you need to know to protect your company. From sales tax laws to tax audits, learn what is taxable and what is expected.

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Tuesday, February 28

6:30 a.m. - 7:30 a.m.Move for Hunger Beach Walk Show your support for CHPA’s philanthropic partner, Move for Hunger, by participating in this morning beach walk. Additional entry fee of $25 is required, and all proceeds go directly to Move for Hunger.

1:00 p.m. - 2:30 p.m.Express Learning LabsLearn tips and tricks from peer experts in small-group discussions. Interact with other corporate housing professionals to gain specific, hands-on advice on a variety of industry segments. These discussions will focus on best practices in:• Managing a Sales Team• Working with Property Management Companies and their Properties• How to Better Partner with RMCs and Clients• Sourcing • Surveying and Root Cause Analysis

3:15 p.m. - 4:00 p.m.Global Reach, Local Knowledge - Global Industry Trends This dynamic dialogue will compare and contrast the corporate housing and serviced apartment industries across countries. Participating professionals share their perspectives from Ireland, Switzerland, Netherlands, Italy, France and more.

Associate Partners Session: Partnering “Gotta Have’s”: Process, Quality Control and MorePartners and providers exchange ideas on the industry including: • Ensuring consistency - from process to quality• Expectations on response times• Minimum and standard expectations• Learning how to better partner and provide

service How to Prep, Partner & Win the RFPWin larger, more complex accounts for your company via the RFP process. Learn how to prepare and win a best and final presentation once you’ve made it to the final rounds of an RFP. Create your dream team of presenters. Create marketing materials that will engage and WOW your audience.

4:00 p.m. - 5:30 p.m.Happy Hour in Exhibit Hall Before you head out for a free evening in Huntington Beach, join colleagues for afternoon networkingand refreshments in the exhibit hall.

International Partners Networking Continue the conversations of the Global Industry Trends Session with peer group networking.

In the Business

On the Business

EDUCATION & NETWORKINGWednesday, March 1

Keynote Session with Kate GoodTransform the Norm9:30 a.m. - 10:45 a.m.

In today’s fast paced life it is safe to assume that nothing stays the same for too long. Join Kate Good as she explores the changing face of sales and marketing in 2017 and discover ways to transform your efforts for greater effectiveness. The plan that got you yesterday’s success deserves a transformation to better communicate with your customer. How can you get their attention and keep it focused on your brand? The new year comes with new attitudes and challenges. In this session you will see a path to success so that your new year will be your best performance.

Kate Good is one of the most in demand speakers presenting Leasing and Marketing innovation with over 15,000 industry professionals annually. She is a founding member of the Apartment All Star Tour, the nation’s longest running education tour. Kate recently authored The Complete Guide To Leasing Apartments and has published over 280 blogs. When Kate does not have a microphone in her hand, you can find her in Houston, TX where she is now developing over 1,000 apartments.

11:00 a.m. - 11:45 a.m.The Evolution of Our StandardsDelivering on the promise of corporate housing though operational standards, industry experts from several different corporate housing models will share how they establish and regulate standards to execute a high quality product.

Growing Pains: Staff, Money and More Growing your business isn’t always easy. Learn the ins and outs of growing your brand in and outside of your core market. Understand what it really takes to succeed and maintain that success.

12:15 p.m. - 1:45 p.m.Tower of Excellence Awards 16th Anniversary CelebrationThe Tower of Excellence awards highlights member companies who positively impact and serve the corporate housing industry. Showcasing award-winning member companies for 16 years, this celebration will be one of the event’s highlights not to be missed. 5

Kate GoodPartner, SVP of Multifamily

Development with Hunington Residential, Owner; KateGood.com

and ApartmentAllStars.com @kategood

Wednesday, March 1

8:30 a.m. - 9:30 a.m.Last Chance to Visit Exhibitors - Closing Coffee & Breakfast Be sure to stop by the exhibit hall for networking and coffee with exhibitors and attendees before Kate Good’s keynote. The exhibit hall closes at 9:30 a.m.

In the Business

On the Business

3:45 p.m. - 4:45 p.m.

Disruption & Your Company’s FutureClosing Keynote with Shelly Alcorn, CAE

At the 2015 World Economic Forum, John Chambers, Chairman and CEO of Cisco said, “The speed of disruption is about to become brutal.” Technological innovation happens today at warp speed. As business leaders, we need to understand emerging trends and stay focused on their impact on our industries. New challenges are on the horizon…as are new opportunities. How are you going to integrate them into your company’s future?

Learn how amazing innovations and creations shape our lives, changing our responsibility to help clients, customers, staff, peers and colleagues - and society at large - make sense of these advancements. Join us as we take a critical look at four of the most exciting drivers of deep change that will reshape what you think you know about the world, the workplace…and ourselves.

Shelly is a Principal in Alcorn Associates Management Consulting, and specializes in non-profit trade associations and professional societies. She conducts strategic, leadership and staff retreats, and speaks on critical issues faced by the association community and society. She is also the author of the Association Forecast blog (www.associationforecast.com).

EDUCATION & NETWORKING

Wednesday, March 1

2:00 p.m. - 3:15 p.m.Regional MeetingsConnect with colleagues in your market to discuss local trends and issues while networking with other corporate housing professionals in the area. Gain industry insights, partnership opportunities and more.

2:00 p.m. - 3:30 p.m.Reverse TradeshowAn invaluable networking opportunity for Associate Partners to meet one-on-one with providers’ decision-makers. This informal setting allows Associate Partners to discover providers’ current needs and how to support them.

Ride the Tide with CHPA!6:30 p.m. - 10:00 p.m.Closing Industry Event Sandy’s Huntington Beach

Come Ride the Tide with CHPA and close out another great event at the 2017 conference’s closing industry event. Enjoy dinner and entertainment at Sandy’s, while you relax with colleagues and enjoy some beautiful beach views. Don’t forget to embrace the theme and dress California Casual to “Ride the Tide”.

Separate ticket required; $75 per person 6

@shellyalcorn

Shelly Alcorn, CAE

Principal, Alcorn Association Management

Consulting

PARTNERS & EXHIBITORS

ADDITIONAL SPONSORSPREMIER PARTNERSuiteAmerica Wyndham Worldwide

PROGRESSIVE PARTNERSCarmana PlazaManilow SuitesGables Corporate AccomodationsQuality Furniture RentalP.R.O.S. Corporate Housing

WIFI SPONSORSoftware Answers

HOTEL SPONSORExpress Furniture Rental

HAPPY HOUR SPONSORFurniture Options

OPENING RECEPTION SPONSORABODA

MOBILE CHARGING STATION SPONSORDwellworks, LLC

REGISTRATION SPONSOR, LANYARD & BADGE SPONSOR, ONSITE PROGRAMAZUMA Leasing

WELCOME BAG SPONSOR CORT Furniture Rental

BREAKFAST SPONSORSCORT Furniture RentalHome Networks

ROOM DROP SPONSORResidentCheckCWS Corporate Housing

WATER STATION SPONSORChurchill Living

DIGITAL TECHNOLOGY SPONSORFashion Furniture Rental

TOWER OF EXCELLENCE AWARDS DART Properties

RISE THE TIDE CLOSING EVENT AFR Furniture Rental - ChapstickCorporate Apartment Specialists - SunglassesNorth Star Corporate Housing - KooziePalmetto Linen Distributors - Bottle openersSunshine Rentals - Photo FunSwitchplace - Flip Flops Oakwood Worldwide - Party Cups

NEW MEMBER & VIP RECEPTIONApartment & Corporate Relocation ServicesB&B Houseware RentalsCorporate AccomodationsCorporate Housing SystemsCorporateStaysExpress Furniture RentalMasterKey AlliancePalmetto Linen DistributorsPrinceton PropertiesV-Suites

EXHIBITORSAaxsys TechnologyAccessories Plus Houseware RentalsAFR Furniture RentalAll Suites Brands by HiltonAmerican Hotel Register CompanyAMJ InsuranceApartment Accessories PlusApartunityAscent ProcessingAvalara MyLodge TaxAZUMA LeasingB&B Houseware RentalsBridgeStreetBrook Furniture RentalBruce White GalleriesCarmana PlazaC.A.S.A. {Genesis}Charter Furniture RentalCHBOCity ApartmentsCoded, Inc. Colony Furniture LeasingCorporate Housing Interiors Limited Corporate RentalsCorporateHousing.com

CORT Furniture RentalDharma Home SuitesDominion Corporate Housing dorma+kaba OracodeExpress Furniture RentalFashion Furniture Rental Furniture OptionsFusion Medical Staff Hoffer Furniture Rental & RetailHRSInventory SmartJacob Street PartnersJust EnergyLEVEL Furnished LivingLodging Kit CompanyLynnbrook GroupMasterKey AllianceMaxxtonMcGuire Furniture Rental and SalesNational Purchasing PartnersNew Image LeasingNortheast Furniture RentalOakwood WorldwidePAC7 LLCPalmetto Linen Distributors

PayLeasePeople’s Furniture RentalPillar Hotels & Resorts RentalsCombined.netRental GuardianResidentCheckScottish Maids, Inc.Ski & Sea InternationalSoftware Answers, Inc.Sonesta International Hotels Corp.Southern Furniture LeasingStandard TextileStayPointsSunshine RentalsUrbandoorUpscale FurnitureWWStay Inc.Wyndham Worldwid

As of January 17, 2017

Want to see YOUR COMPANY on this list?Get your name in front of hundreds of corporate housing providers by sponsoring or exhibiting at CHPA 2017. Check it out at www.chpaonline.org/opportunity.

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VISIONARY PARTNERS

HYATT REGENCY HUNTINGTON BEACH

Stay at the Headquarter Hotel!

Enjoy a relaxing and stunning view in Southern California when you stay at the Hyatt Regency Huntington Beach Resort & Spa. The resort features a full range of services and amenities including restaurants and bars, a spa and salon, fitness center, outdoor pool and water slides, surfing, biking and much more. Plus you will be steps away from all of our conference programming and networking with fellow industry professionals.

Hyatt Regency Huntington Beach Resort & Spa21500 Pacific Coast Highway Hungtington Beach, CA 92648

Reservations: Online at www.chpaonline.org/chpa2017

Rate: $245 per night plus tax (deadline 1/27/17)

IMPORTANT: CHPA does NOT provide an attendee list to the host hotel and does NOT work with a third party company to handle reservations, so you should never receive a direct solicitation from anyone asking you to make or change a hotel reservation.

CCHP CERTIFICATIONCHPA’s Certified Corporate Housing Professional (CCHP) certification exemplifies competence and professionalism in the corporate housing industry. 10% of the industry’s leaders have this specialty certification. Join this elite group and take the exam at the 2017 Annual Conference. More details at www.chpaonline.org.

MOVE FOR HUNGER

Many people throw out a good deal of “stuff” when they move, including food that could be delivered to a family in need. By teaming up with corporate housing providers across the country, Move For Hunger is creating one of the nation’s largest year-round service programs. Move for Hunger movers pick up the unwanted, non-perishable food items from those who are moving and deliver it to local food banks.

Get your company involved to support CHPA’s charity of choice. Learn more atwww.moveforhunger.org.

How you can help at CHPA 2017:

• Participate in the Move forHunger Beach Walk Tuesday,February 28. (additional entryfee required)

• Get a professional headshotdone for a $10 donation.

• Bid in the Silent Auction which takes placeduring exhibit times. Visit each booth to seewhat’s available and place your bid.

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Early Bird Discounted Registration until December 31, 2016!Registration includes all educational sessions, opening reception, scheduled meals, admission into the CHPA Expo hall, networking events, the CHPA Tower of Excellence Awards, and all conference-related materials. A seperate ticket is required for the Ride the Tide Closing Industry Event. Payment must accompany your registration.

Join and Save RateNot a CHPA member yet? Save up to $200 by joining CHPA and attending the Annual Conference at a special rate! The sooner your register, the more you save! This opportunity is only available to new members or those members that have been lapsed for more than one (1) year.

Multi-Staff DiscountsMake the most of your training budget and save money at CHPA! Bringing multiple staff helps your team network and make the most out of the CHPA Annual Conference. Bring 5 or more and save. First check the registration list on the online registration form to see if anyone from your company is already registered then select the appropriate registration rate. Register online for quick and easy processing.

CEO SessionThis exclusive opportunity is open to any company attending the CHPA Annual Conference, however, space is limited to only one (1) attendee per company. The individual must hold a senior level position in the company. (By invitation only. Prior registration required; limited to one (1)representative per provider company. Invitations will be sent Jan. 2017)

Reverse TradeshowAll providers are eligible to participate in the Reverse Tradeshow to meet one-on-one with Associate Partners through scheduled appointments in advance. Please indicate your provider company’s interest in participating in the Reverse Tradeshow during the registration process.

Continuing Education Credit (CEU’s)Certified Corporate Housing Professionals (CCHPs) earn up to ten (10) continuing education units (CEUs) at the CHPA Annual Conference for recertification. CHPA also offers continuing education credits from Worldwide Employee Relocation Council (WERC). Details will be available in the onsite program.

New Member/First Time Attendee ReceptionAre you new to CHPA or attending the Annual Conference for the first time? Make the most of your CHPA conference experience by joining us at the New Member & First Time Attendee events on Monday, February 27. Network with CHPA’s leadership and other members in an informal atmosphere and learn how to make the most of your first CHPA event.

Special AccommodationsIf you require accommodations addressed by the Americans with Disabilities Act or special meals, please notify CHPA by February 10, 2017. We will make every effort to accommodate your needs.

Cancellations/RefundsWritten requests for registration cancellations/refunds must be received on or before December 31, 2016. All cancellations will incur a $100 processing fee. Please note: There will be no refunds issued after December 31, 2016.

Associate Members and Prospective Associate Member PolicyTo ensure integrity of the exhibit hall, all CHPA Associate and/or prospective associate members may only attend the Annual Conference with purchase of booth space. To purchase an exhibit booth, please contact Jennifer Miller at jmiller@chpaonline.org. • CHPA staff registers all complimentary registrants.• All other sponsors and exhibitors must register via the CHPA website or registration form online.

REGISTRATION PRICING & DETAILS

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Registration can be completed online or by downloading this form.

Conference Fees Earlybird (12/31/16) Regular/On-siteCHPA Member Non-Member CHPA Member Non-Member

Full Conference - 1st and 2nd registrant $525 $1,400 $650 $1,600Full Conference - 3rd and 4th registrant $450 x $550 x

Full Conference - 5 or more registrants (must register 5) $400 x x x

Full Conference + CCHP Exam $795 $1,700 x x

Best Deal! Join CHPA and Save Rate! (for providers only)* x $1,200 x $1,300Spouse/Guest ** $200 x $300 x

* If your company is based in Canada you must add $250 to your total for Canadian industry-specific initiatives**Spouse/guest is someone who is not a member of CHPA nor otherwise involved in the industry.