Annual CAREER CENTER Report CC Annu… · Career Center drop-ins focus on résumé reviews and...

CAREER CENTERAnnual Report

Academic Year2017-2018

About usThe Career Center at Illinois State University strives to provide students and alumni with services and resources that enhance their career development and readiness, while providing them with opportunities to connect with employers seeking Redbirds as candidates.

MissionThe Career Center supports all Illinois State University students with developing, evaluating, and implementing career decisions.

VisionTo be recognized as a leading, centralized career center for internal and external stakeholders.

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Career Center Annual Report 2017-2018 1

Career Center highlightsUNIVERSITY ACADEMICS AND CAREERS COUNCIL UPDATE

In efforts to increase first-year student career awareness and development, the council’s work group created a “Get Career Ready!” page in the Reggie Guide distributed during summer orientation sessions. The page highlighted the eight career competencies as identified by the National Association of Colleges and Employers.

In addition, the University Academics and Careers Council co-chairs presented an update to the University Board of Trustees on the academic/career process and the achievements of the council.

CCNP UPDATE

The Cultural Career Network Program (CCNP) hosts a variety of events to connect students of diverse backgrounds with employers and to provide resources about available internship and career opportunities. The Diversity Employer Expo and the Student and Alumni Diversity Meet-up, two annual programs, both experienced great success this year.

The Diversity Employer Expo connects students with employers to engage in casual conversation over dinner about students’ career goals. A panel of alumni shared their success stories while each organization individually shared about their diversity-hiring initiatives. This year’s event included many organizations and was sponsored by Enterprise Holdings, Target, and Discover Financial Services.

The Student and Alumni Diversity Meet-up connects students with alumni to foster connections and help them identify their professional, civic, and academic aspirations. Alumni share their stories with students to help them reflect on how their identity and perceptions can influence their career development. This year’s event had an 87-percent increase in student attendance and a 62-percent increase in alumni participation from the previous year.

INTERDISCIPLINARY STUDIES (IDS) 128 COURSE

The Career Center and University College partnered to create IDS 128: Thriving in College, Career, and Beyond—a 3 credit-hour course that assists first-time college students with successfully transitioning and thriving in college and career. The course guides students with developing, expanding, and applying knowledge and skills needed for college and career. The course launched in the fall 2018 semester.

GRADUATE STUDENT PROFESSIONAL DEVELOPMENT SERIES

The Graduate Student Professional Development Series was recognized by both the University and the Division of Student Affairs for its innovative response to student needs. Receiving the University’s prestigious Team Excellence Award and the Division of Student Affairs STAR Award for Innovation by a Team, the series of workshops served to build research, teaching, and job search skills.

From left, Vice President of Student Affairs Levester Johnson, Amy Hurd, Maureen Roach, Sarah Dick, Jennifer Friberg, and Julie-Ann McFann. Johnson honored the group for the development of the Graduate School Series. (missing: Jennifer Sharkey)

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All students served by class

Freshman 14.70%

Sophomore 14.61%

Junior 25.22%

Senior 38.68%

Second bachelor’s 0.68%

Undergraduate (non-degree seeking) 0.09%

Graduate students 5.86%

Graduate students (non-degree seeking) 0.16%

Students served BREAKDOWN OF THE STUDENT PROFILE INFORMATION:

All data are an unduplicated count of student enrollment from fall 2017 and spring 2018 as of census day (10th day of classes) of the term in which a student was last enrolled.

CollegeNumber served

by Career Center

Number of students enrolled

in 2017-2018

Percentage of total enrollment receiving Career Center services

College of Applied Science and Technology 3,067 4,994 61.41%

College of Arts and Sciences 3,081 6,167 49.96%

College of Business 2,880 4,135 69.65%

College of Education 1,075 2,908 36.97%

College of Fine Arts 288 1,177 24.47%

Mennonite College of Nursing 395 748 52.81%

Office of the Provost

Dual Enrolled 0 19 0.00%

Interdisciplinary Studies 17 21 80.95%

International Exchange 8 61 13.11%

Undeclared 395 1,129 34.99%

University Studies 21 52 40.38%

Visiting 20 265 7.55%

Total 11,249 21,682 51.88%

College of Applied Science and Technology

27%

College of Arts and Sciences

27%

College of Business 26%

College of Education

10%

College of Fine Arts 3%

Mennonite College

of Nursing 3%Office of the

Provost4%

37,626

student/alumni touchpoints through Career Center services, resources, and programs in the 2017-2018 academic year

11,249unique students

200unique alumni

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Career Center Annual Report 2017-2018 32 Illinois State University

All students served by race/ethnicity compared to University demographics

American Indian/Alaskan Native0.13%

0.15%

Black or African American8.27%

8.23%

Asian2.25%

2.08%

Hispanic9.41%

9.71%

Hawaiian or Pacific Islander0.11%

0.10%

White74.41%

74.50%

Two or more selections, excluding Hispanic2.85%

2.81%

Unspecified0.25%

0.31%

Non-US citizens2.33%

2.10%

d percentage served by Career Center

d percentage of University population receiving Career Center services

“I continue to be impressed by the Career Center. The staff’s passion for setting students

up for success is evident in all that they do. They offer top-notch service to employers

during the recruiting process and provide multiple opportunities for students and

employers to connect in meaningful ways beyond the standard career fair. We are proud

to partner with the Career Center in developing the next generation of our workforce.”

—Taylor Ingram, talent acquisition specialist, COUNTRY Financial

“I worked with the Career Center and received career guidance from everyone there.

I also connected with recruiters and employers whenever they came to campus.

I knew I wanted to work for a company that would invest in me, but I realized that

I had to invest in those connections first.”

—Natassia Dunlap ’17 American Family Insurance human resources assistant

0

10

20

30

40

50

0

10

20

30

40

50

60

41.21%

45.97% 47.02%

45.26%

52.43%50.60%

Percentage of veteran population receiving Career Center services, 2016-2018

Percentage of new transfer students receiving Career Center services, 2016-2018

2016 2017 2018 2016 2017 2018

0

10

20

30

40

50

0

10

20

30

40

50

60

41.21%

45.97% 47.02%

45.26%

52.43%50.60%

Percentage of veteran population receiving Career Center services, 2016-2018

Percentage of new transfer students receiving Career Center services, 2016-2018

2016 2017 2018 2016 2017 2018

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Career advising The Career Center had four full-time advisors and 2.5 graduate assistants who focused on students’ career development and professional readiness. During the 2017-2018 academic year, advisors conducted 1,504 in-person appointments in 15-, 30-, 45-, and 60-minute increments totaling over 1,000 hours of advising.

Career advisors hosted limited office hours in the College of Business and provided convenient career support in various academic spaces across campus.

Career advisors offered students and alumni the opportunity to receive career advising over the phone, via online conferenc-ing, or email. Career advisors conducted 319 virtual advising appointments.

CAREER CENTER DROP-IN SERVICE

Career Center drop-ins focus on résumé reviews and other career-related questions. They are primarily staffed by career ambassadors, with additional assistance provided by the Senior Professionals, Career Center advisors, and staff. Drop-in hours take place in the Career Center and Milner Library.

31.75hours were dedicated each week

2,521drop-in sessions were conducted this year

300 drop-in sessions conducted by advisors

Exploring Careers 19%

Exploring majors 13%Résumé/

cover letter 38%

Job/internship strategies 7%

LinkedIn/social media 2%

Interview preparation

5%

Résumé/cover letter & career plan 12%

Graduate school 4%

TOPIC BREAKDOWN

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4 Illinois State University Career Center Annual Report 2017-2018 5

SENIOR PROFESSIONALS

The Senior Professionals is a university organization of retired or semi-retired professionals from a variety of industries who volunteer their time to assist with student résumé reviews at the Career Center when needed.

They conducted 143 résumé reviews during drop-in hours on days of career fairs, a 20% increase from last year.

CAREER AMBASSADORS

The Career Center employed a team of 13 undergraduate students to serve as career ambassadors. These student-employees conducted drop-in hours, presentations, and Late-night Résumé Reviews in collaboration with Milner Library.

INTERDISCIPLINARY STUDIES (IDS) 106 COURSE

IDS 106: Career Choice—a one credit-hour, graded course that provides an introduction to theory of career decision-making, which includes the application of skills and strategies to individ-ual career choices. The total enrollment was 103 students, a 49 percent increase from last year.

Based on course evaluations and assignments, students increased their knowledge in the seven learning outcomes focused on career development.

CAREER AMBASSADORS CONDUCTED

2,165drop-in sessions

225Late-night

Résumé Reviews

34presentations to a total

of 632 student-attendees —4x more than last year

“By being involved on campus as a career ambassador and as a member of several

Registered Student Organizations, I gained transferable skills that I will carry with me

through the rest of my life and future career endeavors. I’ve learned how to be a better

listener, networker, and communicator—making me a better decision maker in the

classroom, in professional settings, and in everyday life.”

—Mike Rubio, Student Government Association president,

political science and public relations double major

92% of students indicated that they would recommend the course to other students2/3

of students identified a major they planned on pursuing by the end of the semester

COURSE EXIT SURVEY RESULTS:

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Career resources The Career Center provides a wide array of resources to help students in their career development and professional readiness.

HIRE-A-REDBIRD

Students can search and apply for part- and full-time jobs and internships, upload their résumé to connect with employers, and view upcoming career and networking events. Students can also schedule a meeting with a career advisor to discuss their résumé, cover letter, and seek other job-related advice. Employers posted over 5,497 internships and full-time career opportunities. A total of 6,233 unique students logged into Hire-A-Redbird.

FOCUS

This online, self-guided career and education planning tool is designed to help students select the major programs and career fields that are most compatible with their personal interests, skills, and goals. A total of 1,257 students accessed this planning tool during the academic year.

INTERVIEWSTREAM

As virtual interviewing continues to grow among employers, InterviewStream provides students the opportunity to gain experience and prepare and practice for virtual interviews.

949 students and alumni visited the Career Center to receive free business cards—a 27% increase from last year

3,376visits for free printing on

résumé paper

236 phone and virtual interviews conducted in rooms available for use at the Career Center

OTHER RESOURCES

970 students completed over 1,113 practice interviews

“Hire-A-Redbird expanded my options and helped me land my internship. By starting

my job search early and using valuable resources like Hire-A-Redbird, students will

be ahead in the search and application process.”

—Brandon Moran-Eaton, mass media major

“The Career Center has been an invaluable resource to students in my department:

providing career counseling, résumé and cover letter development, help with preparing

for interviews, hosting career fairs, and printing business cards and résumés. They help

students progress from being a student to being employed in their respective careers.”

—Catherine McKay, Department of Technology

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AlumniThe Career Center recognizes the significant impact Illinois State alumni have on future generations of Redbird professionals, and therefore actively seeks opportunities to connect students and alumni for the purpose of recruiting, providing career advice, and networking.

The Career Center also continues to be a resource for alumni to help them grow professionally after they graduate.

Alumni give back to Illinois State by returning to campus to attend the Fall Career Fair to recruit Redbirds.

132 alumni volunteers participated in a Career Center program to provide career expertise and assistance to students

297 unique alumni recruiters came to campus to participate in career fairs, conduct on-campus and mock interviews

200 alumni utilized the Career Center for career advising, career resources, on-campus interviews, and/or attended a career fair or program

Chris Lee ’95, from Caterpillar is proud to recruit Redbirds at the Spring Career Fair.

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Diversity initiativesThe Career Center provides opportunities to connect students of diverse backgrounds with programs and services to assist them with their career development. Through its Cultural Career Net-work Program, the Career Center provides students with unique opportunities to learn about careers, resources, and available internship and career opportunities. Examples include:• Hosting the Diversity Employer Expo in spring 2018 in which

diverse students connected with employers to specifically learn about the diversity initiatives that exist within their organizations. This event was generously sponsored by Enterprise Holdings and Target.

• Partnering with the Office of International Studies and Programs to host the International Student Series in which 124 students learned about developing a résumé, job-search strategies, and life after Optional Practical Training and sponsorship.

• Coordinating the Student and Alumni Diversity Meet-up in spring 2018 to connect students from diverse backgrounds with diverse alumni to discuss how to effectively transition from college to career.

• Hosting a networking dinner in fall 2017 for 73 ROTC, veteran, and military-connected students sponsored by Enterprise Holdings.

Campus outreach The Career Center works with various academic partners and other campus constituents to provide presentations and programs to help students achieve career success. These career activities help students expand their knowledge of career development, a lifelong process of exploring, evaluating, and implementing career decisions. In addition, they focus on enhancing career readiness, which, according to the National Association of Colleges and Employers, is the attainment and demonstration of requisite competencies that broadly prepare college graduates for a successful transition into the workplace.

PRESENTATIONS

Career Center staff delivered 246 presentations on a variety of career topics to 7,090 attendees.

“As an international student, one of the biggest concerns coming to the United States

is navigating the legal processes with finding a job. The Career Center’s International

Student Career Series helped me find answers to my questions and increased my

knowledge on so many different important aspects of career readiness.”

—Hetal Dhirawani ’18

“The demands in the workforce are constantly changing; requiring greater career

readiness and development opportunities for all students, regardless of their major.

The Cultural Career Network programs are not just diversity events. They are events

to further support diversity, but ultimately, serve to promote student career success.”

—Pamela Cooper, Career Center director, ’94, M.S. ’00

205 class presentations reached a total of 5,905 attendees

549 students were reached through presentations to Registered Student Organizations

636 students attended a presentation facilitated by Career Center staff through other campus partnerships


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PROGRAMS

The Career Center coordinates programs to connect students with people and information to assist them with developing the skills they need to launch their careers in a professional setting. These programs range from employer résumé reviews and graduate school workshops to hands-on programs that teach essential skills, such as networking. • Collaborating with Redbird Athletics and the Senior Professionals

each semester to host practice interviews for student-athletes. The 187 student-athletes learn tips to enhance their interviewing skills, and 103 attended a résumé workshop with the Career Center.

• Collaborating with Veterans and Military Services to host fall and spring résumé critiques in which military-connected students learned how to market their academic, military, and work experience on a résumé and in interviews.

PRACTICE INTERVIEWS FOR COURSE ASSIGNMENTS

The Career Center facilitated in-person practice interviews for course assignments during the academic year, providing 477 students with practice interviews conducted by employers, alumni, or faculty.

ACADEMIC DEPARTMENT COLLABORATION

The Career Center provides support to academic departments that host career-focused programs and career fairs, including consultation, staffing, and technology.

The Career Center collaborated with the Department of Communication Sciences and Disorders to host a spring net-working event in which 38 students and 10 alumni connected to learn networking tips to enhance their employability skills.

In total, 1,304 students were reached through these collaborative fairs: • Social Sciences Fair

• Professional Sales Institute Fairs

• Agricultural Career Fair

• School of Information Technology Fair

• School of Communication Career Institute

• Construction Management Fairs

48 programs reached

a total student attendance of 2,324

1,990 unique students

attended programs

“The Transfer Student Career Conference stressed the importance of internships. Prior to

the event, I knew I needed an internship, but I wasn’t sure how to start the process as a

transfer student. During the networking portion of the conference I had the opportunity

to meet with Career Center staff, and it led me to the internship I now have.”

—Rasheeda Hickman, arts technology major

“For the past three years, Career Advisor Renee Carrigan presented to my students

about career services and employment options. These students now interact with

the Career Center during their first semester and understand better the vast career

paths available to people with a background in history and the liberal arts.”

—Anthony Crubaugh, Ph.D., Department of History

2/3 of practice interviews completed through InterviewStream were for a course assignment


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Career fairs The Career Center provided students and alumni opportunities to connect with employers seeking to fill open positions.

The Career Center hosted fairs that had a total student attendance of 3,582 and a total of 582 unique employers.

Fall 2017 Employers Students

Part-time Job Fair 44 232

Accounting Fair 41 307

Internship Fair 82 803

Career Fair 201 577

Healthcare Professions Fair 37 126

Total fall 405 2,045

Spring 2018 Employers Students

Internship Fair 74 645

Education Fair 160 424

Career Fair 133 468

Total spring 367 1,537

65.5% of students attending career fairs had a GPA of 3.0 or higher

40Fortune 500 companies (and 7 subsidiaries) attended Career Center-hosted fairs(2017 Fortune 500 Companies, Fortune Magazine)

Applied Science & Technology

15%

Education

12%

Arts & Sciences

27%Business

41%

Fine Arts 1%

Other 2%

Mennonite College of Nursing

2%

“I’m so glad I overcame my fear of attending career fairs; because when I did, I found

my career!”

—Sydney Degen ’18, Coyote Logistics national account manager

FAIR ATTENDANCE BREAKDOWN BY COLLEGE

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Internships Students participate in internships to explore careers, practice what they have learned in the classroom in a real-world setting, and network with hiring companies.

Professional practice enrollment by class level

Senior63%

30%

Junior20%

12%

Sophomore4%

0.8%

Freshman0.5%

0.5%

d Students enrolled in at least one course—required and

non-required*

d Students enrolled in at least one course—non-required only

NOTE: Data pertains to “for credit” undergraduate students only.

*Excludes education (ECE, elementary, special education, middle), all teacher education (secondary), and pre-licensure/BSN.

(Source: Cognos Plan and Class Roster Reports for summer 2017, fall 2017, and spring 2018)

Out of programs that do not require professional practice for graduation, the following have the highest percentage of majors enrolled in a professional practice course:

• Public Relations

• Mass Media

• Journalism

• Integrated B.S./M.P.A.

• Communication Studies

• Art

• Agriculture

• Sociology

• Management

• History

• Finance

• Risk Management and Insurance

• Accountancy

• MarketingNOTE: Does not include not-for-credit internships

(Source: Cognos Plan and Class Roster Reports for summer 2017, fall 2017, and spring 2018)

The Career Center’s online job-posting system, Hire-A-Red-bird, continues to allow students to connect with employers for internship opportunities. It also serves as a campus database for all internship records, both required and non-required.

956“for credit” internship records submitted provide a glimpse of what students chose for their professional practice experiences, regardless of their majors

1/3 of programs require internships for graduation

2/3 of programs offer professional practice as an elective

INTERNSHIPS SUMMER 2017–SPRING 2018 CAREER DIRECTIONS

Nonprofit, Social Services, Government

and Law

33%

Education

15%

Financial Services,

Consulting, Management,

and Sales

22%Healthcare,

Wellness, and Recreation

21%

Technology, Science, and Math

4%

Arts, Media, and Communications

4%

Food, Agriculture, Environment, and Natural Resources

1%

“In addition to my classes, I learned a lot by participating in internships. One internship

challenged me to develop technology never used before. I had to learn to work with a

team, think critically, and utilize my network of professors and colleagues to solve the

problem.”

—Julian Bracero ’17, Amazon software engineer

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Employer relationsThe Career Center works closely with hiring companies to help them with their recruiting strategies and connect them with Illinois State talent.

The Career Center hosts its Partner Program as an exclusive opportunity designed to assist companies with finding qualified student talent for internships and job opportunities. Because of their generous support, the Career Center is able to develop, enhance, and implement innovative career development programs and services for Illinois State students. The following companies were Career Center Partners in 2017-2018.

Platinum Partners

Archer Daniels Midland (ADM)

Caterpillar, Inc.

C.H. Robinson Worldwide, Inc.

Cintas

COUNTRY Financial

GROWMARK, Inc.

Liberty Mutual Insurance

Gold Partners

American Family Insurance

Enterprise Holdings

State Farm Insurance Companies

The Sherwin–Williams Company

Silver Partners

Discover Financial Services

Progressive Impressions International (Pii)

Friend of the Career Center

Target

“Illinois State University’s Career Center is a valuable asset to its students and corporate

partners. The center’s connections allow for meaningful relationships between employers

and students and create an impressive partnership beyond the University. I truly

appreciated the time the staff took to meet with me to understand our needs, perform

a needs analysis, and outline the best approach to our partnership to engage with

students we’re seeking for Liberty Mutual.”

—Brittiney Jones, campus recruiter, Liberty Mutual Insurance

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Employer engagementMany companies connect with Illinois State candidates through career fairs and other recruitment initiatives throughout the year.

On-campus interviews

Number of employers who interviewed on campus

Fall 2017 63

Spring 2018 31

Number of student interviews conducted on campus

Fall 2017 791

Spring 2018 234

Employers also post job and internship openings on the Career Center’s online job posting system, Hire-A-Redbird.

Employers present at six fairs

GROWMARK, Inc.

Marcfirst

State Farm Insurance Companies

Employers present at five fairs

Caterpillar, Inc.

Enterprise Holdings

Employers present at four fairs

CDW

Chestnut Health Systems

CIT Trucks

COUNTRY Financial

Coyote Logistics

Foresters Financial

Marine Corps Officer Program

The Sherwin-Williams Company

Target

Walgreens

Includes 2017 Fall Part-time Job Fair, 2017 Accounting Career Fair, 2017 Fall Internship Fair, 2017 Fall Career Fair, 2017 Healthcare

Professions Fair, 2018 Spring Internship Fair, 2018 Career Fair

4,062full-time and part-time opportunities posted

on Hire-A-Redbird

“The Career Center’s wide variety of programming, strong professional development

offerings, and exceptional career fairs attract and prepare students—which in turn is great

for employers! The staff goes above and beyond to support our recruiting efforts and

bring forward strong candidates for internships, full- and part-time roles. GROWMARK

and FS are proud to employ many Illinois State alumni, and we look forward to continuing

partnerships with the Career Center to employ Redbirds in the future!”

—Kayla Portwood ’12, university relations manager, GROWMARK, Inc.

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Career Center Illinois State University185 Student Services BuildingCampus Box 2520Normal, IL 61790-2520 Phone: (309) 438-2200Email: [email protected]

CareerCenter.IllinoisState.edu

/CareerCenterISU

@ILSTUCareer

IllinoisState.edu/LinkedIn

HireARedbird.IllinoisState.edu

@ILSTUCareer

Alternative formats of this publication are available by request by contacting the Career Center at (309) 438-2200. An equal opportu-nity/affirmative action university encouraging diversity. University Marketing and CoMMUniCations • 19-6739 printed on recycled paper

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Annual CAREER CENTER Report CC Annu… · Career Center drop-ins focus on résumé reviews and...

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