Annexure–1 (INDENT NO. 51170)...1. Design & Implementation of Consolidated, Fault Tolerant, Highly...

Annexure–1 (INDENT NO. 51170)

Scope, Specifications, Terms & Conditions for Design, Implementation and commissioning

of Data Center at Kaiga Site of NPCIL

NOT FOR PUBLICATION / PRESENTATION OUTSIDE

NPCIL

NPCIL PROPRIETARY

This document is the property of the Nuclear Power Corporation of India Ltd.

No exploitation or transfer of any information contained herein is permitted in the

absence of an agreement with NPCIL and neither the document nor any information

contained herein may be released without the written consent of NPCIL.

Annexure–1 (Indent No. 51170)

Scope, Specifications, Terms & Conditions for Design, Implementation and commissioning of

Data Center at Kaiga Site of NPCIL

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1. Introduction, background & Scope of work

About present Server Setup: Presently a dozen standalone servers are delivering various server

services for catering business needs in a heterogeneous operating system environment including

Windows 2000/2003/2008 Servers and RHEL 2.1/5.2/CentOS 5.2 systems. Server Applications

that are in the scope of migration are MS SQL, MySQL, Apache Web Service, IIS Web Services,

ColdFusion Server, SAMBA File Sharing services, QMail, SendMail, etc.

Scope

Scope of work comprises of Design, Implementation and commissioning of Highly Reliable and

Virtualized Data Center Setup for KGS Site as a replacement for existing servers and support

during the currency of the contract. The contractor's scope of work is to provide a complete

solution for the Data Center Setup including detailed design, supply, installation, configuration,

testing, commissioning and maintenance during the defects liability period for the following

elements and services:

1. Design & Implementation of Consolidated, Fault Tolerant, Highly Reliable Server Setup.

2. Supply of Servers, Storage and other equipments as detailed in bill of quantities and any

other component required for building data center.

3. Carrying out study of existing server hardware & software service infrastructure and suggest

best solution to cater high available server services, solutions, etc., based on the

acceptability to meet NPCIL requirements.

4. Installation of Virtualization platform in each server blades and creation of guest systems.

Installation of required OSs in guest VMs, Configuration of Server Services and migration of

existing application services into the virtualized environment.

5. Installation and Implementation of Desktop Virtualization (VDI) in robust and proven

platform.

6. Part replacement and breakdown maintenance of the system during the warranty period

shall be carried out without any additional charges.

7. Parking of ready-to-use components / spares to be maintained at KGS plant site during

warranty period as per the details given in the end of this document.

8. Training of NPCIL technical personnel.

Note: Bidder has to submit detailed proposed design document showing implementation of all

features meeting NPCIL requirement. The document should contain details of products,

features and implementation plan, without which the tender shall be rejected.




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2. Design Criteria

1. The proposed solution is to replace existing hardware infrastructure with a Consolidated

Virtualized & Fault Tolerant Data Center Setup. Brief information about existing

applications is detailed in this document. Tenderer may consider the information

provided in this document as a guideline for his design.

2. Hardware interoperability must be certified for the proposed main virtualization servers

and SAN Storage solution.

3. Servers and Storages must be enabled with remote administration facility.

4. The unified storage solution must have redundant RAID controllers.

5. Network interface between Servers & LAN will be 10G and Servers with Storage will be

10G iSCSI or higher speed.

6. Operating systems on Guest Systems and Application services will be installed in a

Virtualized environment.

7. The Unified storage shall be configured with high reliable features like de-duplication,

block & file level mirroring, thin provisioning, hybrid storage solution, cloud ready

storage features, regular snapshots, management & monitoring features etc.

8. The SAN should support Consolidated Backup Feature like snapshot-based, online

backups of Virtual Machines, etc.

9. The proposed virtualization solution must incorporate advanced, centralized,

management capabilities, including, but not limited to:

9.1. Provide proactive management and scalability for the virtual environment.

9.2. The virtualization solution must be capable to virtualize, aggregate and allocate

servers, storage and network resources precisely on demand and business priority.

9.3. The Virtual storage solution must provide the ability to handle virtualized disk

devices.

9.4. Virtual machine provisioning and live migration (must include the functionality to

provision virtual machines instantaneously and move virtual machines between

physical servers without incurring downtime.)

9.5. Template-based deployments (must enable the creation of templates from existing

virtual machines.)

9.6. Virtual machine cloning (must include the functionality to copy existing virtual

machines when a new instance of a server is needed )

9.7. Live migration of virtual machine disks (must enable the migration of virtual machine

disks from one physical storage array to another).

9.8. The proposed virtualization solution must provide a centralized management

interface to enable backup and recovery of the virtual machines.

10. The tape backup solution should support online backup of snapshots of VMs, SAN data

etc. Necessary backup agents for Windows Server, Linux Server, MS SQL, SAMBA file

share, and Oracle Database Server shall also be configured.




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11. The backup solution should be capable of LAN based and SAN based backup and restore

from various platforms including Linux and Windows machines.

12. The proposed solution shall contain the provisioning to support 100 numbers of clients in

a Unified VDI (virtual desktop infrastructure), in the initial pilot phase, using any proven

and robust platform. All required software & licenses shall be supplied by the bidder. The

VDI solution should be scalable to minimum 500 users without any need of additional

investment on software component.

13. Offsite Disaster Recovery Setup – Among existing servers, few systems will be made as DR

servers. Necessary jobs for setup like Virtual Systems installation at DR, configuring

application software, pulling data from DC, making reliable services with ready to host

services with data from data center in a scheduled interval etc. shall be carried out by the

bidder.

14. All systems & storages shall be IPv6 compliant.

15. All Servers, Storage SAN / NAS boxes and Switch components should be rack mountable.

3. List of Existing Software Application services:

3.1 Apache Web Server on Linux

3.2 IIS Web services

3.3 MySQL DB Server

3.4 PostgreSQL DB Server

3.5 MS SQL Server

3.6 Symantec Endpoint Servers

3.7 RHEL 2.1 Legacy Server for ColdFusion 5

3.8 QMail Server

3.9 SendMail Server

3.10 SAMBA file sharing services

3.11 SQUID proxy services

3.12 Windows Remote Desktops via Terminal Clients

4. List of Software Application services which are to be created under Guest VMs:

4.1 Windows

4.1.1 Windows IIS server with ColdFusion Application Server

4.1.2 Antivirus Server -1

4.1.3 Antivirus Server -2

4.1.4 SQL Server -1

4.1.5 SQL Server -2

4.1.6 .net Application server

4.1.7 ColdFusion Legacy Server (NTC)

4.1.8 Legacy SQL Server application server.




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4.2 Linux

4.2.1 Local SendMail Server

4.2.2 Apache Web server with PHP

4.2.3 MySQL Server

4.2.4 MySQL Server – Slave

4.2.5 PostgreSQL Server

4.2.6 Legacy Application Server- ColdFusion

4.2.7 SAMBA File Share server

4.2.8 QMail Server with OpenLDAP.

4.2.9 DNS & DHCP Servers (High available Mode )

4.2.10 SysLog Server

4.2.11 SQUID Proxy Server -1

4.2.12 SQUID Proxy Server -2




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5. Vendor Qualification requirements:

5.1 The bidder should have executed minimum TWO Data Center solution using Virtualized &

VDI based projects, each worth minimum Rs. 34.00 Lakhs or ONE project worth minimum

Rs. 54.00 Lakhs during last three financial years. Copies of Purchase order or work order

to be submitted.

5.2 The bidder should have technical experts in Server Configuration with minimum one of the

experts holding certification from proposed OEM of Server Hardware and Virtualization

platforms employed on bidder’s rolls. List of experts with qualification and company

joining date etc., shall be furnished.

5.3 The bidders should have local support center in South India/Goa/Maharashtra. Detailed

address of the support center to be provided.




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6. Technical Specifications:

6.1 Item No.1.a: Blade Server Chassis

Sr.

Blade Server Chassis Compliance

(Y/N)

1 Slots

Blade Chassis shall have minimum 4 Slots for mounting dual CPU

blade servers. The chassis should have minimum 4 empty payload

slots to accommodate 4 more blades within the same chassis or

vendor shall provide additional chassis with appropriate node

distribution. Chassis should be populated with all required primary

components like RPS, NIC etc., and should be ready for deployment

of blade node servers.

2 RPS Shall have minimum 2 RPS units

3 NIC Shall have Minimum 2 NIC

4 Admin Shall have Remote administration features

5 Fillers Shall have Node fillers

6 Rail Kit Shall supply along with Rail Kit

7 KVM Shall have Remote Management facility thru IP Based KVM feature

8 Certification Electrical Approvals and Compliances

9 Restrictions on Hazardous Substances (RoHS) Compliance

10 Shall be certified for UL/cUL/TUV certifications.

6.2 Item No.1.b: Blade Servers

Sr. Description Server Details Compliance

(Y/N)

1 CPU

Each server should be configured with a minimum of two (2) Intel

Xeon E5 V3 Series CPU with 8 core, 20MB Cache, 2.4 GHz or

higher available in latest series compatible for the blade chassis

offered.

2 HDD

The server should have minimum 2 hot-swappable SSD drives

loaded with 2 x 120 GB Enterprise / Power series SSD HDD. MTBF

of SSD should be minimum 2.0 million hours.

SSDs

Each SSD shall support TRIM and TRIM 3, Power loss data

protection, S.M.A.R.T, etc.

3 RAID The RAID controller should support RAID 1

4 RAM

Should have at least 8 DIMM slots and scalable up to 256 GB

memory. The server should be populated with 64 GB memory

with 16 GB or higher capacity modules

5 ECC RAM The Memory should be DDR4 ECC 2133 MHz or higher

6 NIC Ports

(a) Should have 2 x 1 Gbe LAN for network connectivity

(b) Should have 2 x 10Gbps iSCSI ports for Network & Storage

connectivity

7 PCI Each server should offer minimum 1 PCI Express 3.0 slot




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8 Ports Should have the following ports for server connectivity: 2 USB

ports, 1 video port

9 Redundancy Should have redundant fans

10 Management Shall provide remote management facility like iLo, etc.

11 OS Server shall be compatible with Citrix XenServer 6.2, VmWare,

RHEL 5.2/6.5/7 and Windows Server 2008, 2012




6.3 Item No. 2: Unified Storage

Sr. Description Details Compliance

(Y/N)

1 Architecture Unified Storage shall have redundant controllers.

2 Cache Each RAID controller must have cache memory of 1 GB or higher

3 Features • No single Point of Failure (NSPoF) configuration

• Necessary RPS etc. should be configured from day 1

4 Controller

The storage array system must have redundant storage

controllers with automatic failover to each other in case of one

controller failure.

5 RAID Support Should have RAID 5, 6, 10, 50, 60 or equivalent features

6 Disks The storage system must support at least 24 drives of 2.5” unit.

7 Capacity

The storage system is to be supplied with 24 numbers 480 GB or

higher capacity aggregating minimum 11 TB of raw space,

Datacenter series SSD disks. Each SSD shall support TRIM and

TRIM 3 , Power loss data protection, S.M.A.R.T, etc.

Furnish

complete

details.

8 Performance

IOPS of each SSD shall be > 50K for 4K Read and 40 K for 4KB

write; And for the entire SSD array the IOPS Read shall be greater

than 80K. The MTBF of each SSD shall be minimum 2 million

hours.

9 Protocol

Support The storage system must have 2 x 10Gbps unified interface with

licenses for popular protocols like NFS, CIFS, FC

10 OS The Storage system should be suitably configured for achieving

enhanced performance, throughput, high availability etc.

11 OS Support

It must support heterogeneous client operating systems, on both

block and file, which include all flavors of Windows, Linux and

virtualization hypervisors like Citrix XenServer, Microsoft Hyper-V,

VMWare, etc.

12 Interface Must be configured with following minimum interfaces: 2 x 1GbE

copper RJ45 and 2*10 G unified.

13 Management

Interface There must be redundant 1Gbps LAN ports / equivalent

mechanism for management

14 Multipath Shall support Multipath feature with necessary licenses from day

1




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15 LUN Must support 128 LUNs or more

16 Functionality

The offered storage array shall have support for thin provisioning

and de-duplication (Block as well as file) and compression. All the

licenses for the same should be configured for the total capacity

supported by the storage.

17 Snapshot The storage must provide feature for creation of 32 or more

point-in-time copies / snapshots per file system and to be able to

restore from those copies.

18 ACL Must be configured with user / group / directory based file system

quotas, permissions and access controls.

19 Security The storage shall support all standard SAN & NAS security

features

20 Storage

enclosure

The storage system must be supplied with its storage OEM rack.

All the necessary items like power supply inlets, adapters, all

cables and other optical interfaces and cables for enclosure

interconnections must be part of the storage system supply

21 Firmware

functionality

Should be firmware upgradable for functionality improvement

and enhancements. Must support non-disruptive upgrade of core

software, snap shot, clone, remote mirroring and management

software.

22

Resource

Management

features

Comprehensive storage resource management software (GUI,

Web GUI and CLI) for fully configuring, managing and

administering block & file storage and associated functionalities

including deployment, automation, provisioning, protection and

monitoring. It must support event auditing for security. The date,

time, and nature of the action must also be logged. It shall provide

management control of SNMP, e-mail notification etc.

23 Mirroring

The Unified storage shall support Synchronous Replication

(Campus Mirroring) to another identical or equivalent unit. The

SAN shall be ready with feature like "Delta-based snapshots-on

the secondary appliances maintain point in time recovery".

24 Asynchronous

Replication -

For complete business continuity and disaster recovery, the

storage shall support Asynchronous Replication to a remote site

or to the cloud of all Virtual Machine.

25 Railing Kit Shall supply railing kit.

26 NDMP The proposed solution shall support NDMP (Network Data

Management Protocol) or equivalent.

27 Licenses All the licenses on the storage system must be provided for the

offered capacity & features.







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6.4 Item No.3: Data Center Switch

Sr.

Details Compliance

(Y/N)

1 Switch 16 Port, 10 Gbps speed - Top of the Rack Unified Switch

2 Shall have minimum 2 RPS units

3 16 Nos. of necessary Fiber/Twin Ax cables to be supplied



6.5 Item No. 4: NAS Storage box features.


(Y/N)

1 Architecture 48 TB NAS storage box shall have redundant controllers.

2 Cache Each RAID controller must have cache memory of 1 GB or higher

3 Features • No single Point of Failure (NSPoF) configuration

• Necessary RPS etc. should be configured from day 1

4 RAID Support Should have RAID 5,6,10,50 or equivalent features

5 Disks The storage system must support at least 24 drives unit.

6 Capacity (a) The storage system is to be supplied with 24 x 2 TB SATA 2 or

SATA 3 Hard Disks

7 Protocol

Support The storage system must have 2 x 1 Gbps unified interface with

licenses for popular protocols like NFS, CIFS

8 Management

Interface There must be redundant 1Gbps LAN ports / equivalent

mechanism for management

9 ACL Must be configured with user/ group/ directory based file system

quotas, permissions and access controls.

10 Security The storage shall support all standard SAN & NAS security features

11 Storage

enclosure

The storage system must be supplied with its storage OEM rack.

All the necessary items like power supply inlets, adapters, all

cables and other optical interfaces and cables for enclosure

interconnections must be part of the storage system supply

12

Resource

Management

features

Comprehensive storage resource management software(GUI,

Web GUI and CLI) for fully configuring, managing and

administering block & file storage and associated functionalities

including deployment, automation, provisioning, protection and

monitoring. It must support event auditing for security.

13 Licenses All the licenses on the storage system must be provided for the

offered capacity & features.






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6.6 Item No. 4: Tape Library with software.


(Y/N)

1 Slots

LTO 5 or higher Tape library should be supplied with minimum 2

Nos. Drives of LTO 5 and 12 slots, auto loader with Standard

19”’ rack mount with rail kit. And necessary backup software

also shall be part of the solution.

2 RPS Shall be ready with RPS.

3 Interface 8G / 10 Gbps FC / iSCSI unified interfaces compatible with the

storage solution offered.

4 Bar code

reader

The tape library must support standard ANSI compliant barcodes

and for labeling of the storage media. Bar code reader should be

supplied along with tape library.

5 Rack/Enclosure The appropriate rack should be supplied keeping in mind of its

full scalability and movement of its robotic arm.

6 Hot swappable Following items must be fully hot swappable: Drive, Fans,

Redundant power supplies.

7 Management

Web based remote monitoring and management over LAN. It

should offer detailed drive and media health, utilization,

lifecycle, performance monitoring and tracking for the library

System monitoring & alerting features using SMTP & SNMP

8 Compatibility Full compatibility with all leading backup software products like

Symantec backup software.

9 LTO Cartridges

supply

Shall supply 2 numbers LTO-5 tape cartridges with labels &

barcodes and 2 cleaning LTO cartridges along with the tape

library.

10 Backup

The proposed tape library shall be able to support both

scheduled as well as ad-hoc backup and restore requests.

Backup operations according to the central backup schedule

shall require no manual intervention.

Proposed tape library must be compatible on the following

platforms:

• Windows 2012 server or latest

• Linux (Redhat /CentOS)

11 NDMP The proposed tape library shall support NDMP (Network Data

Management Protocol) or equivalent.

12 Security Drives should support AES-256 bit encryption

13 Reliability

The proposed tape library must be equipped with full capability

in terms of Reliability, Availability and Serviceability (RAS).

Proposed tape library should be able to provide component level

fault isolation. Loss of any single power supply within the library

must not result in loss of any functionality of the robotics or

drives in the proposed library. Proposed Tape Library must be

able to monitor and preemptively alert of potential failure of

components




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14 Component

supply

The vendor should provide all necessary components, such as

cables, adapters, to connect the tape library to the proposed

Unified storage / server / SAN switches

15 Agents Agents to backup & restore - Windows, Linux, SQL Server,

Oracle Instances & databases



6.7 Items Nos. 9, 10 & 11: Installation and Commissioning / VDI / DR setup.

Supplier shall ensure that trained and qualified personnel are involved in installation and

commissioning. Personnel engaged in the installation and commissioning work will have to

follow the security procedures controlling entry and movement. These personnel have to

strictly follow the safety regulation of site. In such a matter, purchaser’s instruction wherever

given will be binding.

Installation

The Blade servers will be installed in a virtualized environment with optimum number

of guest systems in each server. All existing applications listed in sl #3 will be migrated

to the new setup. Details of applications that are to be established also mentioned in

the sl #4 of this document. The entire servers data, VMs, etc, will be configured with

backup & restore facility using the Tape Library solution.

The Unified Virtual Desktop setup is to establish fully virtualized desktop from any

device including PC, Laptop, and other smart devices. In the pilot phase, the setup will

have all normal desktop environment features using a thin interface like browser.

Facility to add resources to Servers including computing power, storage etc should be

without any hindrance and shall be done thru a web based portal. Detailed technical

specification of VDI is mentioned in this document.

Few Servers of existing infrastructure will be converted as DR systems and proper

setup will be established in a virtualized environment to mitigate risks. Appropriate

setup shall be implemented to gather data from DC & Storage using PUSH / PULL

methods.

6.8 Items No. 12: On-site Warranty

The data center setup shall carry a comprehensive, on site, maintenance warranty of three

years from the date of commissioning with advance warranty replacement (AWR) scheme

with response time of 48 hours. Documentary proof regarding back to back agreement with

OEM for support of the all hardware components during the period shall be submitted. The

scope of warranty shall include replacement of the defective part, breakdown maintenance




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etc. during this period. The faulty units shall be replaced/repaired free of cost at site by the

supplier.

NPCIL reserves right to add or remove any components of Servers and SAN, like RAM and

hard disks, and the warranty for the original items supplied by the bidder shall be valid for

the entire currency of the contract. Necessary support for major configuration changes in

hardware / software, during the warranty period shall be extended by the bidder without any

extra cost to purchaser.

7. Documentation:

I. Operation and Maintenance Manual: The Successful bidder has to supply operating and

maintenance manual for all types of servers & storages

II. Technical description: All the technical details of the systems has to be provided in details.

It may include technical data sheets, system architecture, parts catalogue etc.

III. Troubleshooting and Maintenance Instructions: The detailed troubleshooting methods,

routine and periodic maintenance procedures, Manufacturers operating and

maintenance manual and one soft copy in PDF of MS word for each systems shall be

supplied to the purchaser.

8. Training:

The supplier shall provide training with minimum one week duration to purchaser’s

engineers and staff. Supplier shall provide all the facilities and documents or manuals

for training. Hands on training on all major features of the supplied solution shall be

included in the training program.

The training should cover:

1. Configuration of XEN Server installation and creation of Virtual Machines.

2. Installation of VMs in various OS platform with storage from common shared SAN

infrastructure.

3. Server Monitoring and management

4. Troubleshooting

5. Creation of Snapshots of data, VMs, databases etc

6. Backup & restore using tape library.

7. Overall administration.




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9. Inspection & Testing

I. Trial Run testing: After the successful installation and commissioning of all the DC, the

overall server services at Kaiga should function satisfactorily and as per the requirement

of purchaser. Trial Run should be carried out for seven days after the successful

installation and commissioning of systems.

II. Test Reports: Copies of the inspection and test reports signed by the authorized

representative of the supplier shall be submitted to purchaser

10. Payment Terms: 90% against material supply and 10% after successful completion of the

job as certified by EIC of user section as per clause no. 9 of the Annexure-1.

11. Preferred completion time including delivery period:

Two months from the date of Purchase order. Bidder should clearly mention the plan of action

with detailed milestone chart.

12. General Information and Conditions:

12.1 The contractor's scope of work is to provide a complete solution for the Data Center

infrastructure and services including detailed design, supply, installation, configuration,

testing, training, commissioning and maintenance during the defects liability period for

the elements and services.

12.2 The entire scope of the work will be considered as single entity and the order will not

be split.

12.3 The above work / installation is to be done at KAIGA GENERATING STATION, Kaiga P.O.,

Uttar Kannada-District, Karnataka, situated approximately 55 Kms. from Karwar.

12.4 The NPCIL can provide end-user-certificate in its own format, if required. End user

certificate in any other format will not be issued. The bidder may take note of this

point before quoting.

12.5 The OEM should have local TAC (Technical Assistance Centre) based in India for offering

post sales technical support. NPCIL - Kaiga technical / commercial team may decide to

visit the TAC support center during the evaluation of the bids. Documentary proof in

this regard shall accompany the offer.

12.6 The compliance statement for Hardware & Storage solutions, technical specification

listed herewith must be provided on the respective OEM’s letter heads along with the

Manufacturer Authorization letter to each System Integrator (bidder) whom they are

supporting.

12.7 Bidders upon notification from NPCIL-KAIGA should be able to show a PoC complying

the technical requirements specified in the RFP, all the required hardware and software




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should be organized by the bidder / OEM.

12.8 The bidder must quote for complete scope of work. Offers not covering complete scope

of work will not be accepted.

12.9 The BOM are based on generic requirement. Bidder should carry out detailed analysis

and include all the components, cables, any other items required to implement the

solution as a whole to meet the design requirements. All such items may be clearly

indicated and included in the offer. No claim for any additional item shall be

entertained.

12.10 The bidder has to execute the project by his own strengths and manpower and it should

not be outsourced to any 3rd party vendor.

12.11 Bidder should necessarily quote for the optional items which may be ordered based on

NPCIL requirement. However, Optional items will be considered for evaluation of bid.

The quantity will be decided based on the actual requirement to meet the functionality

of the proposed design and the same will be considered for arriving at lowest bid.

12.12 NPCIL reserves the right to order reduced quantities for all the items including

Blade Server Chassis & Servers.

12.13 Bidders are advised to visit the site and survey to get acquainted with the actual layout

of the site, nature and quantum of work before proposing the solution, prior to bid.

12.14 Material handling and transportation: Contractor shall make his own arrangement for

conveyance, boarding / lodging of their staff without any extra charges to the

corporation. However, local (i.e. Mallapur residential colony) accommodation for staff

stationed at KGS, during the period of the contract, may be provided on chargeable

basis subject to the availability of the room, as per the station policy.

12.15 NPCIL will provide to and fro transport facility for the Service Engineers between

Mallapur Township and Kaiga Site, subject to availability on chargeable basis.

Approximate to & fro charge per person per day is Rs. 40/- and subjected to revision

from time to time.

12.16 During the work at KGS tenderer and all his staff should adhere to the safety & security

guidelines and regulations followed at KGS site.

12.17 Any neglect or failure on the part of the contractor in obtaining necessary and reliable

information upon the foregoing or any other matters affecting the contract shall not

relieve him from risks or liabilities or the entire responsibility from completion of the

work at the schedule rates and in compliance of scope of work.

12.18 No verbal agreements or influence from conversation with any officer either before,

during or after the execution of the contract agreement shall in any way affect or

modify any of the terms or obligations here in contained.




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12.19 Precautionary measures.

The contractor shall take all precautionary measures not to damage any electric poles,

cables, water supply or sewage pipelines and any structure, which are close to work site

or come in the way during mobilizing the machines etc. If any damage occurs the same

shall have to be rectified and made good by the contractor at his own cost.

12.20 Inspection of Sites:

The department has made available the various data in this tender document so as to

enable the contractor to get an idea of work as well as working conditions. The bid

shall not be deemed to have been based only on such data, but the contractor shall be

responsible for his own assessment and interpretation thereof.

12.21 Activity Schedule:

The contractor shall submit to the Engineer-in-charge a detailed activity schedule

showing the probable dates of commencement and completion of the work considering

the total working period in which the work is scheduled to be completed and the

Programme shall be adhered to.

12.22 Security Rules:

The contractor shall be solely responsible for the safe custody and security of the

material issued to them for the subject work and for their own material and

equipments.

12.23 A point to point compliance with respect to all the points of this specification

indicating details of deviation, if any, as mentioned in Sr. No. 6 Specification section of

this document, shall be submitted.




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12.24 Virtual Desktop Infrastructure Technical Specifications:

Sr.

Description Compliance

(Y/N)

Deviation,

if any

1

VDI

Scalability,

Performance

& Reliability

Existing hardware must be supported

with ability to add them as additional

server processing nodes for load

balancing with application delivery

It must feature ability to add additional

users via re use of existing server

hardware

Must feature ability to add new

hardware as compute nodes to the

solution for future expansion

Must have Inbuilt traffic load balancer

Inbuilt traffic Load Balancer policies

must include provision for

setting/customization of RAM, CPU,

Virtual Desktop Sessions, Disk Space

and Network Parameters

Must make optimized use of the

network and must use only http traffic

ports only (port 80 and port 443) for

delivery as well as management of VDI

It must support IPv6 to enable future

upgrade of current IPv4 networks

All existing client infrastructure (end-

points, desktops, thin-clients) must be

supported seamlessly irrespective of

the make or brand or architecture

Must have the ability to auto recover

failed/non-functioning nodes

2 VDI Security

The proposed solution must be able to

secure the entire communication

process using HTTPS (SSL)

Full authentication and integration

with existing LDAP and Windows AD,

Novel Network as well as support

internal SQL based database profiles

Must support CAS for remote

authentication

Supported CAS Authentication

methods must include

CAS Authentication, Password, Remote




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User authentication, Token

authentication

Must have inbuilt anti-virus (or quote

for 3rd

party antivirus for management

of the end points)

3

VDI

Management

, Control &

Logs

Web based portal for provisioning and

managing users, user groups,

applications, application groups and all

related policies

Able to set user/group quotas,

monitoring and managing usage

Able to add and deliver both Windows

and Linux applications seamless in a

single virtual desktop session

Able to publish applications directly

from web based portal to users and

user groups

Ability to add or delete applications

dynamically via web portal without

requiring a reboot of the server

Able to provide pre-login scripts

Able to change user profiles

dynamically during active session

Option to switch to maintenance mode

from production for entire solution or

part of the solution which includes

compute nodes, storage

Detailed display, monitoring and

reporting of sessions logs,

administration actions, user logging

and reporting

Able to enable debug option list in the

logs

Able to set debug levels of info,

warning, error and critical

Able to specify cache log update

interval and cache log expiry time

Automatic settings must be provided

for bandwidth adjustments of VDI

sessions

Must provide policy for administration

delegation to certain users or user

groups




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The proposed solution must have

ability to boot multiple operating

systems depending on the end points

Proposed solution must be able to

access client USBs and client printers

and must have the ability to provide

controlled access to user groups

The proposed solution must have the

ability to control persistent sessions

Must feature the ability to auto-create

user profiles when non-existent

Must feature the ability to allow

sessions without a valid profile or even

when a shared folder's fileserver is

missing

Must be able to set the default mode

for user session

Must be able to set the default

language, timeout for session, as well

session access time restriction based

on the day or month

Option for enabling users to launch a

virtual desktop session even if some of

his published applications are not

available

Option for enabling users to use a

console in the virtual desktop session

for managing scripts

Option to let users bypass any admin

restrictions

Able to set or disable user profiles,

user quotas and always-on VDI

sessions

4 Storage Able to publish and provision common

shared storage folder support

Able to connect end point users to

existing/third-party SAN/NAS with user

authentication

Must provide support for disk storage

and allocation policies

Must provide support for storage

redundancy

Must provide backup and disaster

recovery from central location with




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capability for bare-metal backup and

recovery of disk partitions on remote

thin clients

5

Delivery,

Collaboration

and

Functionality

Clients should be able access resources

and facilities using just Firefox, IE,

Safari, Opera and other modern web

browsers

Able to let end users collaborate with

each other in real time

Only screen updates, keystrokes and

mouse clicks traverse the network

ensuring efficient use of network

bandwidth

Provide private, secure access to user

files and folders

Able to recover lost sessions without

any loss in DATA

The entire sessions must be preserved

as-is in case of disconnections or

network disruptions and user should

be able to resume work from where

we left off

Automatic reconnections for users

with slow network connectivity

Compatible with every device having

just a html browser (thin clients,

desktops, mobile devices, tablets)

The proposed solution should be able

to deliver complete desktop via

network and full applications via

browser to the end user

Able to deliver thousands of

applications

Must support delivery of applications

to IPADs, Android based devices and

other smart devices (independent of

the firmware, operating system or

hardware)

Must be ease to use with centralized

Management (web based) portal for

controlling and managing applications

Interoperability with Windows, Linux




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Able to deliver entire operating

systems via diskless boot option to the

end user

Able to do remote cloning and remote

operating system deployment to new

as well as existing systems

Able to do hardware diagnostics to

existing systems

Support delivery of windows, Linux

and other operating systems to end

points as well as other existing systems

Support remote recovery and security

diagnostics to new and existing

systems and must feature options to

support remote infrastructure

management with management tools

Must support the option to let the end

points work independently in case of

the central appliance failure

The proposed solution should support

full HD video on the end points

(1080p) at minimum of 24 frames

playback and support editing high

resolution images. It must support

major multimedia operations

The proposed solution must be

compatible with major provider like

VMware vSphere, Microsoft Hyper-V

and Citrix XenServer

Must feature the ability to host

windows as well as other OS

applications (please quote suitable

licenses for RDP, Server CALs, VDI CALS

for the said number of end points)

Must have the ability to dynamically

configure printers, webcams,

headphones, and other devices in the

end points

Must support html5, adobe flash and

Java

Must provide the ability to add existing

pcs/desktops as end-points seamlessly

without any major change in the

hardware




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Vendor must be ready for complete

PoC on all the above points

Vendor must quote all suitable and

required licenses with 3 years support

6 Licenses

Include suitable VDI Licenses with

Installation, Security Updates/Patches,

MS VDI (if any), CALS (Server/Client if

any), Virtualization CALS (if any),

Server CALS

7 Warranty Software updates for 3 years

Annexure–1 (INDENT NO. 51170)...1. Design & Implementation of Consolidated, Fault Tolerant, Highly...

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