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A
Summer Training
Project Report
On
To Create Brand Loyalty & Brand Promotion of CFP Degree In
PUNE
Submitted to
University of Pune
In Partial Fulfillment of the Requirements for Award of
the Degree of
Master of Marketing Management
Submitted By Under Guidance of
ANIL PATOLE PROF. Dr.BHUPENDRA CHAHAL
MAEER s MIT COLLEGE OF MANAGEMENT (MITCOM)
PUNE
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2010-2012
Table of Content
ChapterNo.
Title PageNo.
Declaration 3
Certificate from company 4
Certificate from guide 5
Acknowledgement 6
Project Proposal Sheet 7
Chapter Scheme 8I Introduction 9
1.1 Basic theoretical concept & context 101.2 Needs of the study 111.3 Objective of the project 12
1.4 Research hypothesis 13
1.5 Statement of the problem 13II Profile of the Organization 14
2.1 Name & Address of the company 162.2 Profile 18
2.3 Background 222.4 Branch Location 232.5 Organization structure 24
2.6 Products of company 30III Research Design & Methodology 313.1 Objective of research 333.2 Research Methodology 343.3 Research Design 363.4 Type of Research 383.5 Research Plan 403.6 Sampling Design 41
IV Data, Analysis and Interpretation 42-52
V Findings 54
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VI Recommendation 56
VII Conclusion 58Bibliography 61
Questionnaire 64
DECLARATION
I, the undersigned, hereby declare that the Project Report entitled
To Create Brand Loyalty & Brand Promotion Of CFP Degree In PUNE
Written and submitted by me to University of Pune, in the partial fulfillment of
the requirement for the award of degree of Master of Marketing Management
under the Guidance of Prof Siddhrath Simpi This is my original work and the
conclusions drawn therein are based on the material collected by myself.
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Place: ANIL PATOLE
Date: (PGDBM)
College Certificate
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Company Certificate
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Acknowledgement
I firmly believe that any man s finest honor is that moment when he has worked his
heart out in a good cause and lies exhausted on the field of battle, Victorious.
It is my privilege to express my deep sense of gratitude to my project guide Prof. Dr.
Bhupendra Chahal, MIT College of management for guiding me towards the successfulcompletion of my summer project.
I am very thankful to him for providing inputs for my project.I am thankful to our
Respected Director Prof.Dr.Sayalee Gankar for providing all the necessary support and
most important encouragement for fulfilling and conquering the goal through this project.
I am also thankful to Mr. Kapil Kotwal has guided for the execution of the project.
I am also thankful to Mr. PANKAJ NANDURKAR (internal guide)for their
kind co-operation and support.
ANIL PATOLE
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(PGDM)
Project Proposal Sheet
Project Title:-
To Create Brand loyalty & Brand Promotion Of CFP Degree In
PUNE
Name of the Company:-
Infowave solutions
Servicing:-
Business Solutions, Promotion and advertisement Company
Project Head & Supervisor:-
Mr.Kapil Kotwal (Head)
Project Duration:-
Two Months: - 16th May 2010 to 15th July 2010
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Chapter I
Introduction
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Basic Theoretical Concept and Context of the Topic:
To create an image about RAFP in customers mind.
To create an image about CFP degree in the mind of customers.
To understand the consumer behavior towards the CFP degree in the market.
To understand the consumer behavior towards the new advertisement trends.
To analysis changing market scenario of the professional degrees.
To understand the psychology of various student about professional degrees .
How to create a good image of a particular in the minds of the customer.
To analysis the various techniques which are used by various clients and to
provide them with new marketing ideas.
To understand the consumer perception towards the CFP degree.
Need for the study:
Promotion and branding of CFP degree in students mind.
What kind of marketing tools will be effective to make people aware about
CFP degree?
To know the student tendency towards other professional degree.
To know the current market situation of different professional degree.
It will help us to knowing an exact target market of CFP degree.
To make a position of CFP degree on customer mind.
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Statement of the Problem:
Students are predetermined that what kind of course they want to pursue in thefuture and such decision is also sometimes influenced by parents.
How to attract students for Certified Financial Planning professional degree.
As there are number of courses available for financial field, how to present
CFP as different from other and influence clients to promote their institute on
CFP courses either.
To create a brand image of CFP degree and attract students for Certified
Financial Planning.
Objective of the Project:
To find out different kind of marketing ways to make people aware about CFP
degree.
How to increase market share of CFP degree in market.
Comparison between CFP and other professional courses
Identify student behavior towards CFP degree and find out the
potential/interested students for this.
For Promotion and brand loyalty of CFP course in the mind of student.
To find the market share of professional degrees.
To find the market share of C.A, C.S, I.C.W.A.
To find out whether the students are interested to make their career in CFP
degree or not.
Research Hypothesis:
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Hypothesis is a tentative conjecture explaining an observation, phenomenon or scientific
problem that can be tested by further observation, investigation and/or experimentation; an
assumption taken to be true for the purpose of argument or investigation; the antecedent of a
conditional statement.
Students are predetermined that what kind of course they want to pursue in the
future and such decision is also sometimes influenced by parents.
Carrier Guidance Seminar and counseling session can be used to attract the
students for Certified Financial Planner degree.
Awareness of the CFP degree in too less.
In this point we will also include some suggestion about the services of CFP degree whichinclude following points-?
Strategy
Policy
Marketing
Operations
Promotions.
1.6 Literature Review:
A literature review is a body of text that aims to review the critical points of current
knowledge and or methodological approaches on a particular topic. Literature review are
secondary source, and as such, do not report any new or original experiments work
Most often associated with academic oriented literature, such as these, a literature review
usually precedes a research proposal and results section. Its ultimate goal is to bring the
reader up to date with current literature on a topic and forms the basis for another goal, such
as future research that may be needed in the area.
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A well structure literature review is characterized by a logical flow of idea, current and
relevant references with consistent, appropriate referencing style, proper use of terminology,
and an unbiased and comprehensive view of the previous research on the topic.
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Chapter II
Profile of the Organization
Introduction
About Infowave Solutions
Infowave Solutions is an advertising company. Infowave Solutions deals in all advertisement
& promotions media like Prints, Interactive, Events and Entertainment.
Benefits:-
Target Distribution
Telephonic Marketing
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Internet Marketing
Affordable Cost
Create brand awareness without risk factor
We pride ourselves in understanding our clients needs and business model to best deliver
results that impact the bottom line. Our strategies and processes are designed to help our
clients dominate their competition.
Profile:-
Infowave Solutions has a set of articulated values that were created at the inception of the
organization and revisited and modified in the year 2005.The values since then have been an
integral part of the working of all in Infowave Solutions.
Our values are preferred practices that are employed in pursuit of our Business Direction,
captured in the acronym 'COMES WIN'. It is both an invitation to excel as well as the
philosophy that guides Infowave towards success.
We accept as true in the value of good communication and strategic planning. We work
closely with clients by implementing strong communication plan for the completion of the
assigned job within the specified time frame, with an assurance of extreme visibility.
We offer you the broadest array of tools and techniques to understand, develop and enhancethe relationship between a consumer and a brand. We firmly believes that building brands
today requires a keen understanding of its psychology, developing new channels, creating
new opportunities and combining these with vibrant creativity.
As a one-stop-shop for your every designing and promotional requirement providing best of
creative outputs as per your requirement for better corporate image building
Core Values
Brands & Businesses:-
Over the past 7 years, Infowave has been continually improvising, building new brands. It has
created new categories and dominated markets with its core value.
During this period, Infowave has progressed from being a largely industrial enterprise to a
more consumer-focused entity, creating enduring value for its consumers through a wide
range of solutions products and services.
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INFOWAVE INDUSTRIES LIMITED:-
Infowave business model centers on remaining focused, building and leveraging brand
strength and distribution network with the sole purpose of maximizing value. As a result the
entire turnover of the Company comes from customize services.
Organizationally structured into three businesses as profit centers Design Elements, Veblogy,
kgtopg.com, the system provides an in built incentive, which allows senior managers to
identify with the success of their businesses by linking performance targets to generating
growth and improving return on capital employed.
Infowave understands the importance of intellectual capital. It strives to attract and retain
talent from diverse disciplines and create an enabling environment that harnesses the potentialof its people.
Never doubt that a small group of thoughtful, committed people can change the world.
Indeed, it is the only thing that ever has. - Margaret Meade
INFOWAVE SOLUTIONS a team of 84 people with proven track record on their own
domain is all set to create the business sense and help you achieve marketing expertise.
Background:-
Infowave Solutions groups history can be traced back to 2005 when Mohit V soya, started a
small service business in Mumbai. Over the two years, Infowave expanded and diversified
through subsidiaries. Infowave Solutions was incorporated in 2007 to take over the 9-year
old IT products business of VEBLOGY.
In 2010 Infowave Solutions started new venture in the field of Education with the unique and
innovative idea i.e. www.kgtopg.com
Branch locations:-Infowave has 4 branches, located at Khar in Mumbai, Ahmadabad in Gujarat, Sangavi in
Pune, and Kothrud in Pune
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Infowave Solutions
http://www.kgtopg/http://www.kgtopg/http://www.kgtopg/ -
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INFOWAVE BUSINESS DIRECTION - 2010:-
We commit ourselves to improving the quality of business ventures in several parts of the
India, through services in Marketing, IT, and Education sectors.
With wide experience and in the pursuit of creating a new breed of marketing
communication; we combine the creative skills and strategic planning of a media distribution
(Releasing arm MEDIA MERCHANT). We offer services like Business Marketing &
Solutions (B2B), Advertising (Print & Online), Brand Building, and Event Management &
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Design Kgtopg.com Veblog
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Print Production. We are also equipped with cutting edge technology, in-house multimedia
and video production.
Your global presence in a complete visual environment and better solution for your product to
generate best impact is source of our inspiration. We will continue to guide and guard your
business interests using our strengths. The relationship hopes to help you grow in to a Market
Leader in your core business skill and surpassing your competitors in profits.
Vision:-
To provide solutions and services that exceeds our clients expectations by increasing their
productivity, profitability, and competitive advantage.
Mission:-
Become a global organization and add value to our clients and alliances worldwide with our
solutions.
Values:-
Our core values are driven by our respect for our Partners in progress (clients and
employees).
Organization Structure of Infowave solution:
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Board of Directors
Managing Director
Marketing
Project head
Regional
Manager
Manager
HR
BDM
Vendor
Operations IT
Project Head Project head
Regional
Manager
Regional
Manager
Manager Manager
BDE
Executive
ExecutiveExecutive
Trainee
kgtopg.com Design Elements Veblogy
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Our Practice Areas:-
* IWS Prints
* IWS Interactive
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* IWS Events
* IWS Entertainments
Prints:-
Corporate Identity
Business Card & Office Stationery
Product Catalogue & Brochure
Corporate Presentation
Illustration / Sketches
Calendars, diaries & collaterals
Corporate gifting
Personalized T-shirt / BAG
Personalized Mugs/ Mouse Pads
Invites & Corporate gifting
Posters & Banners
Interactive:-
Business Marketing & Solutions (B2B)
Online Brand Positioning-Media Planning & Buying
Search Engine Optimization
Search Engine Marketing (Lead Generation)
Web Sites
-E-commerce
-Marketing Web Sites
-Database Driven
-Flash Animated
Website Maintenance & Management
Site Tracking & Analytics
Customized Content Management
Bulk Mail Campaign & Online Newsletters
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Events:-
Exhibition stands
3d Walk through animations
Exhibit / Panel / Signage systems Retail shops
Banner stands
Commercial interiors
POP (Point of Purchase)
POS (Point Of Sale)
OOH
Entertainment:-
Events & Seminar
Studio Work
Digital Activation
Electronic Advertisements
About the kgtopg.com:
www.kgtopg.com the aim of this portal is to become a one-stop destination for anyone
seeking information on Indian Education; in the process spreading far and wide the numerous
opportunities available to the Indian students already pursuing education in India and to those
Indian students who wish to pursue education abroad. Kg to pg.com is well known and wide
range for solid and reliable educational information specially for student.
The Brand of Infowave Solution and a unique, user friendly Indian Education web
portal.
The initiative of young and ignited professional entrepreneurs with recent experiences
and thus understanding the educational system.
The active platform for parents, teachers & education service providers.
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Aim:
Become a one-stop destination for anyone seeking information on Education. The process
spreading far and wide the numerous opportunities available to the Indian students already
pursuing education in India and to those Indian students who wish to pursue education
abroad.
Major titles of the portal:
Education modes:
Accompanies varieties of modes such as Correspondence Courses, Distance Education &
Vocational. Also provide the Part-Time Education such as Night College/School for the
purpose to fulfill the Job Holders Aim. The Online Education gives better help to the person
who is unable to give time for the Part-Time Education.
Services:
Interactive Forum
Day Care centers
Tutorials
Classes
Book stores
Schools and colleges
Student Accommodation Health and fitness clubs
Sports club
Sports shops
Food and Beverage
Uniforms and bags
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Classes:
Art Of Living
Advertising & Media
Others
School Classes
10th& 12thClasses
Overseas Education
Competitive Classes Arts, Law
Commerce
Management
Science
Engineering
Computer-IT
Hobby
Sports
Yoga & Aerobic
Music Dance
Language
Job Training
Latest Updates:
Education Loans:
Connect with various consultants who can assist in choice of college/university and
application process, complete information on all types of education loans with various
interest rates.
Study Abroad:
Continuous scrolling information is seen on the site with the latest updates in the field of
education
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Kg to pg.com is:
Overall knowledge of co-curricular classes and its future prospects.
Platform to get aware of number of colleges available for particular courses.
Guide to entrance exams for respective courses/colleges.
Awareness for new market oriented professional courses.
In-depth, up-to-date information through continuous research and discussions with
students, alumni and admissions offices.
Non-academic skills important to your success
Packages of kg to pg.com:
Corporate packages:
BASIC
BRONZE
SILVER
GOLD
PLATINIUM
GENUINE
RIDERS,BOOSTER
ABOUT US (4 LINES)
CONTACT (ADDRESS, PHONE NUMBERS)
LOGO & IMAGE 1
PACKAGE COST Rs.2000/-
ABOUT US (8 LINES)
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CONTACT (ADDRESS, PHONE NUMBERS).
LOGO & IMAGE 1
SEND INQUIRY BY MAIL
PACKAGE COST Rs.3500/-
ABOUT US (8 LINES)
CONTACT (ADDRESS, PHONE NUMBERS).
LOGO & IMAGE 1+1
SEND INQUIRY BY MAIL
SEND INQUIRY BY SMS (LIMITED)
LOCATION MAP
PACKAGE COST Rs.4500/-
ABOUT US (10 LINES)
CONTACT (ADDRESS, PHONE NUMBERS).
LOGO & IMAGE 1+3
SEND INQUIRY BY MAIL
SEND INQUIRY BY SMS
NEWS, UPDATE (6)
LOCATION MAPPACKAGE COST Rs.5500/-
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ABOUT US (15 LINES)
CONTACT (ADDRESS, PHONE NUMBERS)LOGO & IMAGE, PHOTOS 1+5, DESIGN BY US
SEND INQUIRY BY MAIL
SEND INQUIRY BY SMS
NEWS, UPDATE (1x12 BY PHONE OR MAIL)
FLASH
LOCATION MAP
HOURS OPERATION
PACKAGE COST Rs.7500/-
ABOUT US (30 LINES)CONTACT (ADDRESS, PHONE NUMBERS)
LOGO & IMAGE, PHOTOS 1+10, DESIGN BY US
SEND INQUIRY BY MAIL
SEND INQUIRY BY SMS
NEWS, UPDATE (1x12 BY PHONE OR MAIL)
FLASH
VEDIO (40 SEC)
ADD VIA SMS (3000 YEARLY)
LOCATION MAPHOURS OPERATION
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PACKAGE COST Rs.10999/-
Riders, Booster:
Text Per line Rs.200/-
Per News or Update Rs.500/-
Updates for 1 year (1x12) Rs.5000/-
IAMGE OR PHOTO Rs.500/-
Flash per 10 sec Rs.500/-
Video per 10 sec 1000/-
Aid by SMS (1000) Rs.500/-
Aid by Mail (1000) Rs.800/
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About RAFP (ROHANS ACADEMY OF FINANCIAL PLANNING)
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ROHANS ACADEMY OF FINANCIAL PLAANING is one of the premier institutes for
financial degree and which is situated in Pune. It provides one of the well recognized
professional degree course named as CFP (CERTIFIED FINANCIAL PLANNER). It is
established by ROHAN R KULKARI in partnership with ROHAN SHAH in the year 2010
And since from then they were providing a professional degree course in the field of finance
ROHAN KULKARI is a marketing head in RAFP.
About FPSB (Financial and planning standard board) India
Financial Planning Standards Board India is a PublicPrivate Enterprise and a Professional
Standards Setting body for Financial Planners in India. FPSB India proactively guides the
development and promotion of standards for Financial Planning professionals to benefit
and protect the public in the country. FPSB India closely works with all the stakeholders
viz. the Government, the Regulators, the Industries/Associations, the Corporate, the Media
and the General Public to achieve its objectives.
Financial Planning Standards Board India is a
Public Private Enterprise and a Professional Standards Setting body that proactively guides
the development and promotion of standards for Financial Planning professionals to benefit
and protect the public in the country. FPSB India closely works with all the stakeholders viz.
the Government, the Regulators, the Industries/Associations, the Corporate, the Media and the
General Public to achieve its objectives. It is a Professional Membership & Certification
organization-part of leading Global Confederation established by prominent financial service
corporations with an objective to professionalize the concept of Financial Planning in India.
FPSB India is based on voluntary Self Regulatory Mechanism, which is reflected by virtue of
its Code of Ethics & Rules of Professional Conduct, which is mandated for all its members.
The creation of Financial Planning Standards Board India represents commitment to the
emergence of Financial Planning as a respected profession in India and globally, and will
strengthen our ability to educate the public about the Financial Planning process and about the
professionalism of Financial Planners who have committed to competent and ethical behavior
in India. Consistent with development in other countries FPSB India will attempt to ensure
that Financial Planning Certificates in India meet Competency and Ethics standards which arebased on a platform of Education, Examination, Experience and Ethics requirements (the
4Es). Financial Planning Standards Board India is marks licensing authority for the CFP
marks in India, through an Affiliate Agreement with FPSB Limited. The other peer countries
are Australia, Austria, Brazil, Canada, China, Chinese Taipei, France, Germany, Hong Kong,
Indonesia, Ireland, Japan, Malaysia, New Zealand, Republic of Korea, Singapore, South
Africa, Switzerland, Thailand, The Netherlands, United Kingdom and United States.
As a professional voluntary Self-Regulatory Organization, FPSB India promotes and
maintains voluntary standards of professionalism including Education, Examination, work
Experience and Ethics requirements and will continue to co-operate the Government,
Regulators and other agencies to appropriately, effectively and uniformly regulate personalFinancial Planning practitioners. Our stewardship of financial and human resources will be
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characterized by fiduciary responsibility. Our members, volunteers and our staff will uphold
the same attributes and principles. FPSB India expects of its own Certificates integrity,
objectivity, competency, fairness, confidentiality, professionalism and diligence in the
performance of our mission.
There is a crying need to establish professional Financial Planning standards, inculcate
financial literacy, and create suitable redressal mechanism for the investors in India, so that
not only they can make responsible use of credit & money but can make informed financial
decision that affect their family and future. Leading personal financial services establishments
all over the world have been concerned about these issues as well: as this not only impacts the
businesses of the corporations but also the credibility of the institutions - as it is largely a
function of the professionalism demonstrated by its associates vis--vis their investors.
Globally many leading personal financial services firms are coming together and attempting to
professionalize the business of Financial Planning, and setting standards in the discipline.
Currently in over 23 countries over 200 leading financial firms have joined hands towards this
objective. In India Financial Planning Standards Board India has been set up to achieve the
same. FPSB India is currently promoted by 50 leading Financial Services Organizations from
the industry.
About CFPCM
History
On January 1, 2000, members of the Institute of Certified Financial Planners (ICFP) and the
International Association for Financial Planning (IAFP) took a step forward, combining forcesto create the Financial Planning Association (FPA). FPA is the leadership and advocacy
organization connecting those who provide, support and benefit from professional financial
planning.
In 2001, September 11 created a challenging environment for the entire world. Stemming
directly from the terrorist attacks on the United States, FPA created its National Planning
Support Center on October 8, 2001. The Support Center's immediate focus was to offer pro
bono financial planning assistance to families, individuals and businesses directly affected by
the attacks. Since then, with generous assistance from the Foundation for Financial Planning,
the Support Center has expanded its public service to disaster-related victims and military
personnel.
With the National Planning Support Center in place, FPA realized the need to expand its
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resources to the broader public. A new consumer Web site was created to help individuals
learn about the value of financial planning. It offers interactive tools including educational
seminars, literature, audio casts, checklists, an e-mail hotline, a financial planner search
service and more.
Advantage of CFP
Enhanced career and employment opportunities with Financial Services companies.
Your Services are sought by banks, distribution houses, AMC, insurance Companies,
equity broking and Financial Planning firms.
Personal satisfaction of achieving the Financial Planning professions highest standard
and met the global benchmark.
Satisfied clients who appreciate the comprehensive approach to Financial Planning and
extend long term relationship and referrals.
Your expertise and credibility as a qualified professional is instantly communicated.
More revenue streams by increasing your product and service offering to your clients.
Enhanced Social Status by joining the league of professionals.
Recognition in more than 23 countries across the world.
Your credentials demonstrate trust among the financial consumers.
You have met the global benchmark for competency, ethics & professional practice
standards to provide comprehensive Financial Planning services.
You join the global league of the best Financial Planning professionals.
CFP Certification is a mark of excellence:
CERTIFIED FINANCIAL PLANNERCM Certification is a mark of excellence granted to
individuals who meet the stringent standards of education, examination, experience and
ethics. It is the most prestigious and internationally accepted Financial Planning qualification
recognized and respected by the global financial community.
The CFPCM Certification wins trust and presents opportunities worldwide. In this era of super
specialization, the Professional Certification CERTIFIED FINANCIAL PLANNERCM
Certification, gears career aspirants and existing financial intermediaries for giving
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comprehensive financial advisory services to individuals and make a satisfying career in the
financial services industry. FPSB India is the principal licensing body that awards CFP CM
Certification in India through an agreement with FPSB Limited. CFPCM Certification is the
highest level of Certification worldwide in the field of Financial Planning with over 100000
CFPCM Certificants and widely respected by consumers, professionals & industry. Education
is an integral component of the CFPCM Certification Program and any candidate aspiring to
become CFPCM Certificants has to register himself with any of the FPSB Indias Authorized
Education Providers. However, certain candidates having specified qualifications and work
experience have an option of applying through Challenge Status pathway wherein they can
challenge the CFPCM Certification Education Programme.
CFPCM Certification worldwide is awarded by FPSB Affiliates to competent & qualifying
candidates fulfilling the 4 E Criteria of CFPCM Certification as below:
4E Criteria for Initial Certification
Continuous Education
Once Certified, CFPCM Certificant must fulfill the Continuing Education (CE) requirement to
stay current on Financial Planning strategies, products and trends affecting their clients. CE
plays a vital role in the CFPCM Certificants pursuit of ongoing professional competence. This
demonstrates to the public that the candidate has kept himself /herself abreast of
developments in the Financial Planning field.
Authorization to use CFPCM Marks
A candidate fulfilling the rigorous initial & ongoing CFPCM Certification criteria and after
paying the Annual CFPCM Certification Fees is authorized by FPSB India to use CFPCM,
CERTIFIED FINANCIAL PLANNERCM & CFPCM flame logo collectively known as CFPCM
Marks in his/her publishing material and communications. To maintain the legitimacy of use
of CFPCM Marks FPSB India publishes the list of CFPCM Certificants on its Website Directory.
Consumers are advised to cross-check the authenticity of the Financial Planner claiming to be
a CFPCM Certificant by referring to FPSB India website directory.
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Chapter III
Research Design and Methodology
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Objective of the Research:-
Objective is the main theme of research, in which is my job is based. Research is a good
planning of strategy, policy and formulation of procedure to compete in the market. The
objective of the project should be very precise; it should neither be very broad nor be very
narrow.
Research methodology:
Market can be define as The systematic gathering, recording and analyzing of data about
problems relating to the marketing of goods and service- American marketing Association
(AMA).
Market research is an organized use of sample survey, polls focus group and other techniques
of new products, opening of new markets, measurement of advertising effectiveness and
knowledge of business competitors are among the basic aim of market research.
Research design:
Following are the descriptions of the type of design used for search:-
1) The degree to which the research question has been crystallized. The study may be
either exploratory or formal. This research is formal in nature.
2) The method of data collection: In this project mode of data collection is questionnaire,
observational, and communicational based.
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3) The topical scale-breadth and depth of the study: - May be casual or statistical. This
research consists of statistical study. This is designed for breath rather than depth of
studies. The attempt to capture populations characteristics by making inferences from
a sample characteristic.
4) The research environment: - May be either actual or artificial. These are called field
condition or laboratory. This is field study.
5) The time dimension: the research may be cross sectional or casual in nature, cross
sectional study is carried out at once and represent the snapshot of one point in time.
The research is cross sectional in nature.
Historical
Experiments Survey
Questionnaire
Interview & Observation
Type of research:
The quality of research project depends, among the other things, upon the suitability of the
selected for it. Hence care should be taken in selecting the appropriate method of research for
any project. There are basically 5 types of research.
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Qualitative/Descriptive
Quantitative
Research
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1) Pure Research: - pure research is undertaken for sake of knowledge without any
intention to apply it in practice. It is not necessarily problem oriented. It aims at
extension of knowledge. It may lead to either discovery of a new theory or refinement
of existing theory.
2) Applied Research: - Applied Research is carried on to find solution to a real life
problem requiring an action or policy decision. It is thus problem oriented and action
directed.
3) Exploratory Research: - Exploratory research is preliminary study of an unfamiliar
problem about which the researcher has little or no knowledge. It is similar to doctors
initial investigation of a patient suffering from an unfamiliar malady for getting some
clues for getting some clues for identifying it.
4) Descriptive Research: - Descriptive study is a fact-findings investigation with
adequate interpretation. It is the simplest type of research. It is more specific than an
exploratory study, as it has focus on particular aspects or dimensions of the problem
studied. A descriptive study aims at identifying the various characteristics of a
community or problem under study, but it does not deal with the testing of hypothesis.
Analytical research: -
It is primary concerned with testing hypothesis and specifying and interpreting the
relationship. Initially a descriptive research was undertaken to gain insights into the general
nature of the research problems and objectives, the possible decisions, alternatives and the
relevant variables that need to be considered while designing the questionnaires. Along the
lines of this descriptive research the questionnaire was designed. With the help of the
questionnaire the survey was conducted within Pune.
Developing Research Plan:-
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The research plan is the main body or you can call the blue print in which we carry the
research. The research plans consist of data sources, research approaches, research
instruments, sampling plan and contact methods.
Data Source:-
To determine the appropriate data for research mainly two kinds of data was collected namely
primary & secondary data as explained below:
Primary Data:-
Primary data are those, which were collected afresh & for the first time and thus happen to be
original in character. However, there are many methods of collecting the primary data; all
have not been used for the purpose of this project. The ones that have been used are:
Questionnaire
Informal Interviews
Observation
Secondary Data:-
Secondary data is collected from previous researches and literature to fill in the respective
project. The secondary data was collected through:
Text Books
Articles
Journals
Websites
Research Approach:-
Primary data can be collected in several different ways these methods of collecting primary
data are called research approaches. Research approaches are of following types:-
Observational research
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Focus group research
Survey research
Experimental research.
Behavioral data research
For this project the Survey research method was adopted.
Research Instruments:-
The two main research instruments in collecting primary data are:
A. personnel Interview
B. Questionnaire
A) Personnel Interview:
It is one of the important sources to collect primary data. Through personnel interview
interviewer can ask question according to research requirement. Data which is collect by
personnel interview is more reliable than other sources.
B) Questionnaire:
Questionnaires consist of a set of questions presented to the respondent for their answer.
Because of its flexibility the questionnaire is by far the most common instrument used to
gather primary data. Questionnaire needs to be carefully developed and tested before they are
actually used on a large scale.
QUESTIONNAIRES ARE OF TWO TYPES:
A) Open ended questionnaire
It consists of open ended questions that allow the respondent to answer in their own
words. Such questionnaires revel more because they do not constraint respondent's answers.
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B) Closed ended questionnaire
This questionnaire consists of questions that pre-specified all the possible answers,
tabulation and interpretation of such Questionnaires are easier as compare to open ended
questionnaire.
Sampling Design:-
The term sampling is a process that group of elements of the population specifically selected
for the study, so as to find out something about the population from which it is taken.some
characteristics of good sample design are as follows:
1. It must result into a truly representative sample.
2. It must result into a sample with minimum sampling error.
3. It must be feasible with context to the amount of funds available for the research
study.
4. It must be such that systematic bias can be controlled in a better manner.
5. It must be such that the result of sample study can be applied in general with
reasonable confidence.
6. Sampling design helps in saving time and money.
7. Sampling design may enables accurate measurements as sample study is conducted by
experts and experienced trainees in general.
Sampling Process
Unit of Analysis List or Procedure
Assss
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Target Population
Population of Interest
Actual Population to
Which Generalization
Are Made
Defined/ Listed by
Sampling Frame
Sampling frame
List or Rule Defining
the
Population
Methodof
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Sampling plan:-
It includes all the information about universe, sample size, sample unit, sampling method,
sampling procedure, and contact method, sampling frame, data processing and place of
information.
Universe- Commerce Students Of Pune Region
Sample size- 300
Sample Unit- Individual
Sampling procedure - Judgment and Convenience Sampling as met personally.
Contact method- Personal.
Data processing-
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List of TargetTarget
Sample
The People
ActuallyStudied
Generali
Response
Rate
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Measurement unit- data will be analyzed because of feedback from all the units in the
universe. The collected data was depicted in the form of graphical charts in MS Excel.
Inferences were drawn and the suggestions were given.
Sampling Methods-
There are mainly two sampling methods.
I) Probability Sampling
ii) Non-Probability Sampling
I) Probability Sampling:
In probability sampling method each unit of the population has the equal chance of
being selected in the sample. This method is sub-divided into following:-
Simple random sampling
Stratified random sampling
Cluster (area) sampling
ii) Non-probability:
In non-probability sampling researcher himself decide the basis of sample selection,
unlike the probability sampling in this method every unit of population does not have
the equal chance of being selected. This method is sub-divided in following types:
Convenience sampling
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Judgment sampling
Quota sampling
Place of Information:-
Colleges
Banks
Coaching Class
Stock Broking Company
Limitation
No method is 100 % perfect, every method have its own advantages and limitation. The
limitation felt by me during the work are as follows:
Time factor was affecting the research study, though I tried to collect the maximum
information in the minimum time slot.
I couldnt get enough time to interact with the some people as they were busy with
their schedule.
Some respondent were unwilling to answer my questions. They were hesitating to put
their opinions. They had a fear of being scolded by their immediate line officials if they
give their opinions.
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Chapter IV
Data Presentation, Analysis and Interpretation
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DATA PRESENTATION AND ANALYSIS
In this chapter researcher analyze and interpretation of data which is collected through
primary and secondary methods. In whole process various activities are involved like- editing
data, handling blank response, coding data, categorizing data, creating data file and
programming.
Way of data presentation & analysis:-
By Table
o Frequency Table
o Response Table
o Contingency Table
o Statistical Table
o Time series Table
By Graph
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By Chart
o Pie Chart
o Line Chart
o Bar Chart
o Column Chart
And for feeing a data following statistics are there:-
Frequencies
Mean
Standard Deviation
Coefficient of variation and ANOVA
Q.1 Which course are you pursuing right now?
B.COM M.COM
M.B.A OTHER
Serial no Course No of students percentage1 B.COM 105 21%
2 M.COM 53 26%
3 M.B.A 77 27%
4 OTHER 65 35%
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Interpretation: out of total respondent 35% are of B.COM,26%are of M.B.A,21% are
of M.COM and 18% are of other course.
Q.2 are you pursuing any professional degree, if yes mark suitable options
I.C.W.A C.A
C.S OTHERS
Serial no Options No of students Percentage
1 Yes 208 69%
2 No 92 31%
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Interpretation: out of total respondents 69% student are pursuing the professional
degree and 31% are not pursuing any professional degree.
Serial no Professional
degrees
No of students Percentage
1 I.C.W.A 69 49%
2 C.A 103 33%
3 C.S 22 11%
4 OTHER 14 7%
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Interpretation: out of the 69% student who are pursuing professional degree,58% of
student pursuing C.A degree,27% student pursuing I.C.W.A degree ,9% student are
pursuing C.S degree and 6%of the student pursuing other professional degree.
Q.3 Are you aware of CFP degree, if yes go to question no 5 or else continue.
YES NO
Serial no options No of students Percentage
1 YES 43 14%
2 NO 257 86%
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Interpretation: out of total students 86% of the student do not know about the CFP degree
and only 14% of student know about the CFP degree.
Q.4 Would you like to opt for professional degree if
yes
i. It can be completed in 5 months.
ii. It has only multiple choice questions.
iii. It has no negative marking.
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YES
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iv. It is recognized in 23 countries across the globe.
v. Result declared on same date of the examination.
vi. Separate degree after completing every individual module.
Question number
yes
NO
Percentage saying yes Per. saying no
i. 203 54 79% 21%
ii. 189 68 73% 27%
iii. 163 94 63% 47%
iv. 242 15 94% 6%
v. 245 12 95% 5%
vi. 248 9 96% 4%
Interpretation: Out of 84% students who do not know about CFP degree have attend this
question .Out of 84% ,79% students would like to opt professional degree which can be
completed in 5 months ,21% do not like to opt this professional degree which can be
completed in 5 months.
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Out of 84% students, 73 % students like to opt professional degree which has only multiple
choice questions and 27 % student would not like to opt professional degree which has
multiple choice questions.
Out of 84% students, 63 % students like to opt professional degree which has no negative
marking and 37 % students do not like to opt professional degree which has no negative
marking.
Out of 84% students, 94% students like to opt professional degree which is recognized in 23
countries and 6% students do not like to opt professional degree which is recognized in 23
countries.
Out of 84% students, 95% students like to opt professional degree which will declare result
on the same day of the examination and 5%students do not like to opt professional degree
which will declare result on same day of the examination
Out of 84% students, 96% students like to opt professional degree which will give separate
degree after clearing each module and 4% students do not like to opt professional degree
which will give separate degree after clearing each module.
Q.5 Reasons for not pursuing CFP degree?
No awareness.
No time.
You are pursuing any other professional degree.
Other reasons.
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serial no reasons No of students Percentage
1 No awareness. 149 49
2 No time. 36 12
3 You are pursuing any other professional
degree.
96 32
4 Other reasons. 19 7
Interpretation: out of total students, 49% students do not pursue CFP degree because there
is no awareness,32% students do not pursue CFP degree because they are pursuing any other
professional degree ,12%students do not pursue CFP degree because they have no time and
7%students do not pursue CFP degree because of other reasons .
Q.6 Comparing CFP with other professional degree give stars to it.
Serial no No of stars No of students Percentage
1 1 star 25 8%
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2 2 star 57 19%
3 3 star 75 25%
4 4 star 101 34%
5 5 star 42 14%
Interpretation: out of total students, 34% students have given 4 stars to CFP degree with
comparing other degrees,25%student have given 3 stars to CFP degree with comparing other
degrees,19% student have given 2 stars to CFP degree with comparing otherdegrees,14%students have given 5 stars to CFP degree with comparing other degree and 8%
students have given 1 star to CFP degree with comparing other degrees.
Q.7 would you like to make your career in CFP?
Yes NO
Serial no options No of students Percentage
1 YES 271 90
2 NO 29 10
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Interpretation: out of total students, 90% of students like to make their career in CFP degree
and 10% of students are not interested to make their career in CFP degree.
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Chapter IVFinding
Finding:
On the basis of information gathered by the means of questionnaire filled by the college,coaching classes, mans par lour, ladies par lour, and various institute etc. the following
conclusion can be drawn:-
Professional degree has capture large market share of the commerce field
students.
C.A degree has the highest market share of all professional degree. C.A degree is at
boom stage.
85% of students do not know about CFP degree.
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The features of CFP degree are highly attractive and 80% of the students have positive
responds towards these features.
CFP degree is at growth stage in the product cycle, so it will be in boom stage in few
years.
The main reason why students do not want to pursue the CFP degree is that there is no
awareness at all.
As the CFP degree has good and different features it will have good brand image in
the mind of students.
90% of the students are interested to make their career in CFP degree.
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Chapter V
Recommendation
Recommendation
As we all know that when an organization sets up for doing business in this competitive
market, it has to make some future plan and objectives. It has to analyze the market condition
and consumer taste and preference.
An organization forecasts the demand for various products so that right decisions could bemade at the right time and maximum profit could be made by the organization. For demand
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forecasting, an organization analyses every situation which is related to its business like
competitors strength and weakness, their products, their strategy, and customer needs,
satisfaction level, taste and preference and so on.
Intensive marketing strategy is to implemented.
High promotional activities are required.
According to the current market situation most of the customers are attracted by new
advertisement trends, so various types of tools adopted for advertisements like-
a. Banner
b. Hording
c. Radio advertisement
d. TV and Internet advertisement
We should try to target on mind of the parents.
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Chapter - VI
Conclusion
Conclusion
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After completing a project the conclusion is that, if CFP degree has a good advertisement in
market it will gain its market share. We should use a better strategy as compare to its
competitors. We should try to target students by targeting their parents as they are the
decision makers. CFP degree has very attracting features, now it is in growth stage at it will
gain market in future.
As we know that commerce students are now moving from accounting to mutual funds,
equity and banking sectors so the market share of the CFP degree will increase.
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Bibliography
Bibliography:
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Books:
1. Kotler Philip (2001) Marketing Management 11th Edition Prentice Hall India Private
Limited, New Delhi.
2. Kothari C.R. (2004) Research Methodology (2nd Edition) New age
International Publishers, New Delhi.
3. Infowave Solutions Product guide.
Web-site:
1. www.google.com
2. www.kgtopg.com
3. www.infowavesolutions.in
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Appendix
Questionnaire
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Market Survey
Name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Phone no._ _
_ _ _ _ _ _ _ _ _ _ _ _ _
address_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ Mail Id _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Q. 1 Which course are you pursuing right now?
B.com M.com
MBA Others
Q. 2 Are you pursuing any professional degree if yes than mark
the suitable options?
ICWA CA
CS OTHERS
Q.3 Are you aware about CFP degree if yes then go to question
no 5 or else
continue?
YES NO
Q.4 Would you like to opt for professional degree if
It can be completed in 5 months.
It has only multiple choice questions.
It has no negative marking.
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It is recognized in 23 countries across the globe.
Result declared on same date of the examination.
Separate degree after completing every individual module.
Q.5 Reasons for not doing CFP?
No awareness.
No time.
You are pursuing any other professional degree.
Other reasons
Q.6 Comparing CFP with other professional degree give stars to
it.
Q.7 would you like to make your career in CFP?
Yes NO