Lewis Associates

Executive Coaching

Team and Organizational Development

Building Virtual Communities

Lewis Associates

www.angelojohnlewis.com

27 Buttonwood Street, Lambertville, NJ 08530609-397-9777

Uses of Coaching

• Enhance Leadership Competence

• Practice living according to values – not external expectations

• Learn conflict management skills

• Plan for career growth

• Explore work life balance issues

• Brainstorm ideas with professional ally

Define Business

Context

Define Strategic Issues

Profile Leadership O

utline

Contracting

Criteria S

uccess C

larify Job

Establish Confidentiality

Boundaries

Agree on Expected Outcomes

Lewis Associates

Personality Profile…

… “How Am I Seen By Others?”

Inventory Personality

Hogan Assessment

“360” Wilson C

lark

– Social Profile– Occupational Profile

View of

Boss, Peers, Subordinates

Lewis Associates

Vision

Values

“Gremlins”

Goals

Out

Starting

The Intake

Shadow Consulting

Team Coaching

Special Applications

Collaborative Coaching

Presentation Skill Practice

Lewis Associates

Team Development Services• Team Assessment• Group + Individual

Coaching• Process Consulting• Chartering

– Goal Setting– Roles and

Responsibilities

• Group Problem Solving Facilitation

• Inter- and Intra-Team Conflict Resolution

• Team Transition Meetings

• Team Retreats

Lewis Associates

Team Development Model

Organization Team Members

Pu

rpo

se

Mission

Charter and goals

Roles, Respon- sibilities

Pa

rtne

ring

Values and beliefs

Norms and Communication channels

Interpersonal skills

Pro

ce

ss

Management system and reviews

Methods and procedures

Problem solving & planning skills

Individual vs. Team Assessment

Individual• Consultant, rather

than team, driven• Investigative/secret• Labor intensive• Not cost effective• Less team

ownership

Team• Collaborative;

shared data base• Shared data• Fast, energizing• Cost effective• Team members own

data

Closed Groups Groups Unwilling to Share Data

Resistance

Manager

Group Assessment

Method: Contraindications

Open

Warfare

“Expert” consultant model

Resistance to action planning

Lewis Associates

Team Assessment:Decision Points

• Suitability of Group• Duration• Themes, e.g.

– Leadership– Decision-making– Roles– Performance, etc

• Responsibility for action planning

• Size of Group• Involvement of

“outsiders”• Meeting Setting• Consultant role in

implementation

Organization Transformation Method

1. Create or utilize internal task force

2. Charter task force

3. Task force invites influential members to assessment meeting

4. Group Assessment for gap analysis

5. Group identifies issues needing further work

6. Issue committees developed

Lewis Associates

Organization Transformation Method (continued)

7. Committees led through problem-solving process

8. Committees and task force generates report with recommendations

9. Task forces negotiates with management over report themes

10. Implementation committee formed

Lewis Associates

Training Design Meeting Facilitation

Survey and F

ocus Group

Facilitation

Additional Services

Task F

orce Developm

ent

Retreat Design and Facilitation

Dialogue Method Training

Lewis Associates

Building Virtual Communities

How to Save Money While Building Your Brand

Building Virtual Communities

How To Save Money

While Building Your Brand

Old-Fashioned Way

• Overreliance on Face-to-Face Selling

• Expensive Direct Mail Campaigns

• Workshops/Seminars to Build Brand Awareness

Up-to-Date Way

• E-zines instead of Direct Mail

• Teleclasses in place of Live Seminars

• Digital Content in place of print content

Advantages

• Voluntary, “Opt-In” Participation

• Inexpensive

• Less Labor-Intensive

• Not Geography-Specific

Concept

Build Trust

Build Community Think Digital

Method

1. Build Opt-In List

2. Create Digital Content

3. Create/Distribute E-Zine(s)

4. Transform Print Content to Digital Content

5. Educate Via Teleclass or Other Virtual Means

A New Way to Win

• Establish Trusted Brand• Use Electronic Media to Extend

Reach• Create Virtual Community• Transform Prospects into Customers