Andy Veluswami - Change.org at the Chief Analytics Officer Forum West Coast

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USING DATA SCIENCE TO CHANGE THE WORLD ANDY VELUSWAMI DIRECTOR, DATA SCIENCE & ANALYTICS [email protected]

Transcript of Andy Veluswami - Change.org at the Chief Analytics Officer Forum West Coast

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USING DATA SCIENCE TO CHANGE THE WORLD

ANDY VELUSWAMI DIRECTOR, DATA SCIENCE & ANALYTICS [email protected]

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what will you change?

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CONFIDENTIAL

AUDIENCE

Change.org is the world’s largest and fastest growing platform for social change

Our goal is to mobilize 1 billion people within the next 10 years, and we’re on that growth path.

20M

40M

60M

80M

100M

120M

140M

2009 2010 2011 2012 2013 2014 2015

145M USERS(April 2016)

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Starting movements is now easier than ever

Anyone can start a petition to create change on any issue they care about.

Petition starters recruit signers, raise awareness in media, and mobilize further action offline.

Governments and companies listen to their constituents and agree to make change.

1 START MOBILIZE WIN2 3

Here’s how it works:

PRODUCT

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CONFIDENTIAL

VICTORIES

Ten-year-old receives lung transplant

by Sarah’s Family Delaware County, PA

373,119 Signed

Child receives cochlear implants after insurer changes policy

by Shay Rubin Monroe, GA

111,825 Signed

by John Lauer Denver, CO

126,628 Signed

Genentech approves drug for cancer victim denied by BlueCross

by Natalie N. Arizona

62,421 Signed

VICTORY

VICTORY

VICTORY

VICTORY

10,000+ similar petitions

DENIAL OF CARE

2,500+ similar petitions

COMPASSIONATE USE

15,000+ similar petitions

INSURANCE COVERAGE

Seasonal firefighters get access to federal health coverage

Each victory inspires more campaigns, amplifying its impact

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CONFIDENTIALCONFIDENTIAL

CAMPAIGNS

There were more than 300 million signatures on Change.org campaigns in 2015 alone

CANADA 10.3M

UNITED STATES 89.8M

SPAIN 38.0M

UK

30.1M

TURKEY 16.8M

RUSSIA

19.8MFRANCE 14.7M

ITALY 13.7M

AUSTRALIA 11.5M

MEXICO 7.4M

ARGENTINA

10.7M

GERMANY 11.8M

BRAZIL 9.2M

INDIA

6.0MTHAILAND

1.7MCOLOMBIA 2.5M

INDONESIA 2.9M

JAPAN 2.4M

PHILIPPINES 0.7M

SAMPLE OF SIGNATURES PER COUNTRY IN 2015

SOUTH AFRICA 0.7M

NIGERIA

63K KENYA 24K

CHILE 1.3M

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INFLUENCERS

Influencers are also increasingly starting campaigns to create change on issues they care about

Desmond Tutu Petitioning to set UN energy target332,197 SIGNATURES

Stephen Colbert Petitioning Guinness on animal welfare 17,747 SIGNATURES

Joaquin Phoenix Petitioning to reduce cruelty to farm animals 305,663 SIGNATURES

Michael Sheen Petitioning to treat homeless better113,679 SIGNATURES

Alicia Keys Petitioning to end mass incarceration110,124 SIGNATURES

Julianne Moore Petitioning high school to change name 34,581 SIGNATURES

Malala Petitioning to fund full education for girls1,107,990 SIGNATURES

Jamie Oliver Petitioning for food education in schools1,658,868 SIGNATURES

…with hundreds more influencers supporting campaigns via Twitter and Facebook daily

EXAMPLE INFLUENCER CAMPAIGNS IN 2015

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CONFIDENTIAL

DECISION-MAKERS

Min. of Labour Indonesia Hanif Dakhiri

Senator, Philippines Miriam Defensor Santiago

Chief Min, New Delhi Arvind Kejriwal

…with over 1000 more responses to petitions from government officials and companies like Coca Cola, IKEA, Facebook, GAP and others in 2015

Congressman, Argentina Gustavo Vera

Lord Mayor of Sydney Clover Moore

Mayor of Madrid Manuela Carmena

Mayor of Paris Anne Hidalgo

VP of EU Parliament Ulrike Lunacek

President of USA Barack Obama

Mayor of London Boris Johnson

Env. Secretary of Jalisco María Magdalena Ruiz Mejía

SAMPLE OF POLITICIANS RESPONDING ON CHANGE.ORG

Prime Minister of Canada Justin Trudeau

Due to this scale, politicians & companies now use our platform to directly respond to the public

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What is Data Science?

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4 teams with distinct and interdependent functionsDATA SCIENCE AT CHANGE.ORG

Data Engineering

Content Science

Machine Learning

Quantitative Analytics

BUSINESS INSIGHT

ALGORITHMSTAXONOMY ORGANIZATION

DATA FOUNDATIONS SCALED PRODUCTS

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Mobilizing Movements using Data

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CONFIDENTIAL

Yulin, China

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CONFIDENTIAL

The “Yulin” Petition gained traction in early June

Yulin Petition views

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CONFIDENTIAL

it quickly went viral, gaining +10M views in the course of a week.

US

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… It also gave rise to 40+ other petitions globally, all related to Yulin.

US

UK

TR

IT

FR

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CAMPAIGN ANALYTICS

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CAMPAIGN SPIKE ALERTER

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EMAIL; COLLABORATIVE FILTERING

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Bridges

EMAIL; COLLABORATIVE FILTERING

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Yulin

Cecil

EMAIL; COLLABORATIVE FILTERING

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Taxonomy: an integral part of Data Science

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TAXONOMY

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TAXONOMY

Some topics are easy to classify - animals

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TAXONOMY

Some topics are easy to classify - LGBT

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TAXONOMY

Some topics are complex: Human Rights

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TAXONOMY

Polarity: Gun Safety & Gun Rights

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TAXONOMY

Polarized Topics Non-Polarized Topics

Gun RightsGun Safety

EntertainmentAnimal Rights

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POLITICAL AFFINITY

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POLITICAL AFFINITY

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POLITICAL AFFINITY

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POLITICAL AFFINITY

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POLITICAL AFFINITY

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POLITICAL AFFINITY

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POLITICAL AFFINITY

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ISOLATED NEIGHBORHOODS

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ISOLATED NEIGHBORHOODS

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Beyond Data Science

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So much more to come!

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what will you change? email me: [email protected]