Android GlosTalk Help

Android GlosTalk Help Guide

Version: TEST

Published: 30 June 2017

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1. Introduction

The beta testing version of ‘GlosTalk’ has been released by Gloucestershire County Council, as part of

their larger plans to improve accessibility to public transport services, within Gloucestershire,

encouraging modal shift from the car to the bus.

The beta testing version is not the final version of the ‘GlosTalk’ App. Gloucestershire County Council

values your opinion and as part of the App development invite you to complete a feedback

questionnaire via the Gloucestershire County Council website on your experience of using the beta

testing version of ‘GlosTalk’. For further details regarding feedback please refer to Section 12 of this

help guide.

‘GlosTalk’ is a talking (or non‐talking) mobile phone application designed to assist everyone who needs

to access bus information within Gloucestershire. It is an application that is free to download from the

App Store on your Android device. Versions of ‘GlosTalk’ have also been produced for iOS and Window

based mobile phones. The ‘Talking’ function is a useful aid if you are partially sighted or blind and need

to use public transport.

‘GlosTalk’ can find your nearest 12 bus stop (within 1000m radius),

provide audible bus arrival and departure times and inform you

when to alight from the bus you are using as well as receiving travel

updates. Information is provided in both text and audio formats,

catering for all customers, allowing you to select the most

appropriate format for your needs. ‘GlosTalk’ can be used without

using audio/voice commands simply by pressing the relevant

buttons on each screen.

‘GlosTalk’ allows you to plan your journeys on the go, making

independent travelling easier for all passengers. This help guide is for

the Android version of ‘GlosTalk’ and covers the following areas:

Section 1: Downloading ‘GlosTalk’

Section 2: ‘GlosTalk’ Start Screen

Section 3: Third Party Analysis – Opt Out/In

Section 4: Enabling Location Services and Voice Commands

Section 5: Using with Audio Commands (‘TalkBack’)

Section 6: Using Without Audio Commands

Section 7: Finding Your Nearest Bus Stop

Section 8: Departures from Your Selected Bus Stops

Section 9: Adding Bus Stops to Favourites

Section 10: From Departure Lists to Journey Tracking

Section 11: Known Limitations

Section 12: Tips

Section 13: Your Feedback

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1. Downloading ‘GlosTalk’

The ‘GlosTalk’ can be downloaded from Google Play like any other App. This App has been provided for free through Gloucestershire County Council and you will not be charged for its download. In order for the talk back function to work you need to download the ‘TalkBack’ App. Once you have downloaded the ‘Talkback’ App you can download ‘GlosTalk’ from Google Play. Both logos will show either on your home page or inside your App icon.

GlosTalk

‘TalkBack’ App

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2. ‘GlosTalk’ Start Screen

Tap on the App logo to activate ‘GlosTalk’. By doing so you will be presented with the following main

options:

A tap on this option will allow you to access your

previously saved favourite bus stops.

A tap on this option will present a brief overview of

information and help text when using this App.

The App will provide Gloucestershire County Council

with analytical information, which will be used to

monitor usage of ‘GlosTalk’. You will be able to opt out

of providing this information by selecting the ‘Opt Out’

button.

A tap on this option will trigger the App to identify

nearby bus stops that may be of interest to you.

A tap on this option allows the user to give the following

voice commands: “nearest”, “favourites” and “info”.

More details of the ‘Speak to Use’ function is locate in

Section 4.

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3. Third Party Analysis – Opt Out/ In To help Gloucestershire County Council further develop GlosTalk, the app provides analytical

information to a third party. You can opt out from providing your information by following the steps

provided below:

Step 1:

Step 2:

From the Home Screen tap on

‘Info & Help’.

By tapping on ‘Opt

Out’ you will no

longer be providing

your analytical

information to the

third party. The ‘Opt

Out’ option will

disappear and in its

place, you will have

the option ‘Opt In’.

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Step 3:

By tapping on ‘Opt

In’ you will be

providing your

analytical

information to the

third party. The ‘Opt

In’ option will

disappear and in its

place, you will have

the option ‘Opt Out’.

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4. Enabling Location Services and Voice Commands

Location services will allow ‘GlosTalk’ to identify your nearby stops in relation to your current position,

as well as providing route guidance to your stop. Enabling Location Services will also ensure that your

journey is tracked as you travel so that you can monitor the progress and know your exact location on

the bus route.

‘GlosTalk’ can be used by using two data methods:

1. By using Wi‐Fi and connecting your device to an available Wi‐Fi network.

User are reminded that whilst GlosTalk does not gather any personal information at all, that

they should always be careful if they are logging into any unfamiliar Wi‐Fi network, ref security

of their passwords and personal or financial information.

2. By using your mobile devices network provider’s data (e.g. 3G/4G). This is who provides your

mobile signal and any data used will be from your monthly mobile data allowance

Prior to using ‘GlosTalk’ the voice command also needs to be activated. To ensure that your location

services and microphone are enabled please follow the steps provided below.

Step 1:

Go onto the home

screen and swipe down.

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Step 2:

Step 3:

Use the drop down at the top

of the front screen to find

‘Settings’.

Tap on ‘Settings’ and scroll

down to ‘Applications’.

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Step 4:

Step 5:

Tap on ‘Application Manager’.

Scroll down to ‘GlosTalk’.

Tap on ‘GlosTalk’.

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Step 6:

Step 7:

Tap on ‘Permissions’.

Tap on the sliding switch to the right to

turn on the location and microphone.

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5. Using With Audio Commands

(‘TalkBack’) ‘GlosTalk’ has been designed to work for you and your lifestyle. If you prefer to use the App with audio

commands then you need to ensure that TalkBack on the Android device is activated. To activate

TalkBack please follow the steps below.

‘GlosTalk’ can be used without using voice commands by simply deactivating the audio option and

then by pressing the relevant buttons on the screen instead of audio commands.

If using the audio function then ‘GlosTalk’ is responsive to specific phrases; these are listed in the table

below. To use the verbal commands, you will need to tap on the ‘Speak To Use’ button located on the

home screen and also at the top of each of the sections.

Step 1:

Go onto the home


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Step 2:

Step 3:



‘Settings’.


down to ‘Accessibility’.

Tap on ‘Accessibility’.

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Step 4:

Step 5:

Scroll down to ‘TalkBack’.

Tap on ‘TalkBack’.

Please note if you cannot

find ‘TalkBack’, tap on

‘Vision’ and scroll down to

‘TalkBack’

A popup box will displayed. This will give you

the option to turn on ‘TalkBack’ and advise

you of the options available.

Tap ‘OK’ to activate ‘TalkBack’.

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The table below captures the main voice commands for using the Android version of ‘GlosTalk’. In the event the voice command is not identified, during the time you have been given, you will need to try again by repeating the voice command steps.

Voice Command Expected Result

“1”, “2”, “3”, etc…

Your list of nearby stops and those captured in your favourites list are sequentially numbered 1, 2, 3, ect…

When adding, deleting or choosing a stop you will need to use the sequential number that has been assigned to the stop you want to add, delete or choose.

You do not use the service number or the service’s destination name when using voice commands.

“Add” This command allows you to add a bus stop to your favourites, so you can easily access your favourite or frequently used bus stop.

This command will only work on a bus stop which has been selected or viewed. To do this you will need to go to the “Where is my Nearest Bus Stop?” section and click on the bus stop you want to view. A ‘+’ symbol in the top right of the screen will be displayed. To use this ‘+’ symbol say the command “Add”.

“Back” Returns you to the previous screen.

“Favourite” Takes you to your list of favourite stops.

“Info” Takes you to the “Info & Help” screen.

“Home” Takes you back to the home screen.

“Nearest” Will present a list of nearby bus stops.

“Track” This command can only be used once you have chosen the service you will be boarding. The screen will list all the stops for your chosen service and have the words ‘Track’ at the top right hand corner.

“Walk” This command is used to provide directions to your selected bus stop.

“Edit” This command can only be used on the “Favourite Bus Stops” screen and is given before the voice command to delete a bus stop.

Within the favourites screen say the stop number (the reference number to the left hand side) of one of the favourites.

Departure board information shown.

Within the departure screen say the departure number (the reference number to the left hand side) of one of the departures.

Route information shown for that departure.

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6. Using Without Audio Commands ‘GlosTalk’ can be personalised to fit your lifestyle and is designed to work for you. If you prefer to use

‘GlosTalk’ without audio commands then you simply deactivate the voice commands through

‘TalkBack’. To deactivate ‘TalkBack’ you will need to follow the step below.

When using ‘GlosTalk’ without audio functionality then you just need to press the required function

button.

Step 1:

Step 2:

Go onto the home




‘Settings’.

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Step 3:

Step 4:


down to ‘Accessibility’.

Tap on ‘Accessibility’.

Scroll down to ‘TalkBack’.

Tap on ‘TalkBack’, and slide the

‘TalkBack’ switch to the off position.

Please note if you cannot find

‘TalkBack’, tap on ‘Vision’ and scroll

down to ‘TalkBack’

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Step 5:

A ‘Stop TalkBack’ popup box will displayed.

This will give you the option to turn off

‘TalkBack’.

Tap ‘OK’ to deactivate ‘TalkBack’.

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7. Finding Your Nearest Bus Stop

The ‘Where is my Nearest Bus Stop?’ function allows you to find the nearest bus stop to your current

location. The following four steps provided below shows you how you can use this function on your

Android device. If you are not using the audio functionality then just press the required function

button.

Step 1:

Step 2:

OR

If using the audio

functionality of

‘GlosTalk’ then

press ‘Speak To

Use’ followed by

saying “Nearest”.

If you are using

‘GlosTalk’ without

audio

announcements

then press ‘Where is

my Nearest Bus

Stop?’ button on the

home screen.

Once the search has been

undertaken, a list of the

nearest stops will become

available.

These are the nearest bus

stops that ‘GlosTalk’ has

found to current location. To the left of each stop

location there is a number.

i.e. 1,2 etc. This is a reference

number used when you need

to identify bus stops.

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Step 3:

Step 4:

You can scroll through the

list of the nearest bus stops

to find the location that is

nearest to you.

OR

Using the audio

functionality, press

the ‘Speak To Use’

button and say the

reference number

of the stop on the

left of the bus stop

name.

If you have chosen

the wrong

departure, use the

‘Speak To Use’

button and say

“Back”.

If not using the

voice

functionality

then press on

the desired stop

location name.

If you have

chosen the

wrong

departure, use

the ‘Speak To

Use’ button and

say “Back”.

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8. Departures from Your Selected Bus

Stop

Once you have selected the bus stop, you can then select your desired departure bus service. This can

be done by the following steps on your Android device. If you are not using the audio functionality

then just press the required function button.

Step 1:

Step 2:

From using either the

audible or non‐audible

method, as outlined in

Section 6 Step 4, select the

bus stop.

As when you were searching

for a stop in Section 6, a list

of the departures at that bus

stop will become available.

This is a list of the bus

departures, at the bus stop

you have selected.

To the left of each bus

departure there is a number.

i.e. 1,2 etc. This is the

reference number used when

you need to identify the

desired bus departure.

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Step 3:

Step 4:

You can scroll through the

list of the bus departures to

find the departure you

desire.

OR

If not using the

voice functionality

then press on the

desired departure

bus service.

If you have

chosen the wrong

departure, press

the back button

on your phone.

Using the audio

functionality, press

the ‘Speak To Use’

button and say the

reference number

representing the bus

service on the left of

the departure.

If you have chosen

the wrong

departure, use the

‘Speak To Use’

button and say

“Back”.

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9. Adding Bus Stops to Favourites You can add bus stops to your favourites, so you can have quick and easy access to your favourite

routes. To do this follow the four steps below. If you are not using the audio functionality then just

press the required function button.

Step 1:

Step 2:

OR

OR

If not using the

voice

functionality

then select the

stop and press

on the

favourites

button with

the star icon.

Using the audio

functionality,

press the

‘Speak To Use’

button and say

“Add”.

If not using

the voice

functionality

then select

the stop and

press on the

bin icon to

remove from

favourites.

To remove or

edit a favourite,

from the

favourites, using

the audio

functionality,

press the ‘Speak

To Use’ button

and say “Edit”

and then say

“Delete”.

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10. From Departures List to Journey

Tracking Journey Tracking will monitor your bus as it passes the stop on its route. As the bus reaches each stop

you will get a notification. This feature allows you to know exactly where you are during the bus

journey, and provides a helpful ‘countdown’ feature so you know when the bus service will approach

the next bus stop. To start and stop Journey Tracking please use the following diagrams. If you are not

using the audio function then just press the required function button.

Tap ‘TRACK’ in the top right

hand corner when you are

boarding the bus. You can then

track the service you are

travelling on.

Alternatively use the ‘Speak To

Use’ button and say “Track”.

Destination of service.

Once you have pressed on a

bus departure, you will get a

list of stopping points from

the stop you have requested.

Option to use voice command.

The white text with

the grey background

indicates the bus has

gone past the stop(s). Pop up window that

gives you final

reminder that you are

approaching a stop.

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The Journey Tracking part of ‘GlosTalk’ will let you know when you are approaching or have passed a

bus stop in a couple of ways, these include:

The phone will vibrate (if the Vibrate function has been enabled) to let you know that you are approaching a bus stop along you route, it will also inform you when you have passed a bus stop.

‘GlosTalk’ will give you a visual indication that you are approaching a bus stop along your route; it will also inform you when you have passed a bus stop.

‘GlosTalk’ will also indicate the distance to the next bus stop. This distance counts down until it gets to 0.

The white text on the blue

background informs you

what the next

approaching stop is.

The distance from the

bus to the stop.

List of next stop on

the journey.

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11. Known Limitations The following are known limitations of ‘GlosTalk’:

Network Coverage

Depending on your network provider you may find ‘GlosTalk’ may not work along routes that have poor or no network coverage. This also applies to all other services provided through your network provider.

Language ‘GlosTalk’ currently only works with the English language.

Data The accuracy of the data is dependent on the data the bus operators provide to the system.

Routes

‘GlosTalk’ currently works for services operating within Gloucestershire. There are future plans to extend coverage to cross boundary routes with neighbouring authorities.

Voice Commands

You might have to repeat your voice command in order for ‘GlosTalk’ to identify the command. This is because of different English accents.

Updates and Corrections

Dependant on the Android device owner to download the latest release to benefit from new functionality and fixes.

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12. Tips To get the very best out of ‘GlosTalk’ it is suggested that you activate the following:

The Vibration Function Once the vibrate function is switched on then ‘GlosTalk’ will vibrate when it is approaching and passing Bus stops. Vibration will also help you with the location of the function keys on the screen as the phone vibrates when you swipe over them.

Android ‘TalkBack’ Function ‘TalkBack’ is a screen reader that reads text aloud to allow users who are visually impaired, blind or otherwise have trouble reading to use an Android device. Once ‘TalkBack’ is downloaded and turned on, you’ll need to use ‘TalkBack’ specific gestures to navigate your phone. Please refer to the full list of gestures in the table below.

‘TalkBack’ Gestures on Android Device

For further details and up to date information about ‘TalkBack’ please visit:

https://support.google.com/accessibility/android/answer/6151827?hl=en

Gesture What it does

Swipe right with one finger Move to next item

Swipe left with one finger Move to previous item

Swipe up or down with one finger Cycle through navigation settings

Single‐tap with one finger Select an item

Double‐tap with one finger Activate item

Swipe three fingers Scrolls

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13. Your Feedback Gloucestershire’s vision for transport is to deliver a resilient transport network that enables

sustainable economic growth by providing door to door travel choices. As part of delivering this vision,

the ‘GlosTalk’ App has been developed to improve accessibility to public transport services within

Gloucestershire, providing clear, reliable and accurate information of bus services.

We would like to understand your thoughts and experience on using ‘GlosTalk’. Your opinion matters

and will be extremely valuable for future developments of the App.

The questionnaire will take less than 10 minutes to complete. All information gathered will be treated

with confidentiality and anonymity. Data will be collated and blended to ensure anonymity is not

compromised and individuals cannot be identified. Results will be used solely for the purpose of

Gloucestershire County Council and documentation of results will be made available on the public

domain.

Those of you who submit a completed questionnaire will be automatically entered into

Gloucestershire County Council’s prize draw. Three lucky people will be picked at random to receive a

Thinksmart bus pass, with pre‐loaded credit to make 10 bus journeys within Gloucestershire and is

accepted by all bus operators. The winners will be announced after the close date for questionnaire.

Please send your feedback and questions to Gloucestershire County Council using the following

email address: [email protected]

The questionnaire can be accessed by going to the following site:

https://gloucestershire‐consult.objective.co.uk/public/trp/glostalk/glostalk

Android GlosTalk Help

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