Android Enrollment Instructions

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MDM – Android Enrollment Instructions This is a 3-part process: 1. Install AirWatch 2. Enroll the Device. 3. Install Touchdown Please plan for 15 minutes to complete the enrollment. Background: In order to access Diageo e-mail from your Android Device, it is necessary to download and register your device with AirWatch®, a mobile device management firm that assists Diageo with protection of our corporate information. You will also be required to download and register with Touchdown, an application that works with your Android device and AirWatch to enabled and set up emails on your Android device. Please keep in mind: All Diageo corporate policies related to email and the security of company data apply to personal mobile devices with Diageo email. There is always a possibility that the information on your device could be erased due to unforeseen circumstances. Diageo cannot be responsible for data loss. If you have Diageo email on your personal device and it is lost or stolen, please contact the Diageo Service Desk immediately. Instructions Below are instructions for completing your AirWatch® enrollment and setting up access to your Diageo e-mail account. If you experience any problems with the following directions, please contact the Diageo Service Desk. NOTE: If you already have a device password set up, you must ensure it includes at least 1 letter. If not, please update the password to this format before continuing. Part I. Page 1 of 15 July 25, 2013

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Android Enrollment Instructions

Transcript of Android Enrollment Instructions

Page 1: Android Enrollment Instructions

MDM – Android Enrollment InstructionsThis is a 3-part process: 1. Install AirWatch 2. Enroll the Device. 3. Install

TouchdownPlease plan for 15 minutes to complete the enrollment.

Background: In order to access Diageo e-mail from your Android Device, it is necessary to download and register your device with AirWatch®, a mobile device management firm that assists Diageo with protection of our corporate information. You will also be required to download and register with Touchdown, an application that works with your Android device and AirWatch to enabled and set up emails on your Android device.

Please keep in mind: • All Diageo corporate policies related to email and the security of company data apply to personal mobile devices with Diageo email. • There is always a possibility that the information on your device could be erased due to unforeseen circumstances. Diageo cannot be responsible for data loss. • If you have Diageo email on your personal device and it is lost or stolen, please contact the Diageo Service Desk immediately.

InstructionsBelow are instructions for completing your AirWatch® enrollment and setting up access to your Diageo e-mail account. If you experience any problems with the following directions, please contact the Diageo Service Desk.

NOTE: If you already have a device password set up, you must ensure it includes at least 1 letter. If not, please update the password to this format before continuing.

Part I.Search for AirWatch Agent

1. Open the Play Store – If you are prompted to connect to a Wi-Fi network and you have access to a wireless network with a strong signal, tap on the network and continue. Otherwise, tap on DO NOT CONNECT, REMIND ME LATER.

2. Tap on Continue. Tap on Accept at the Google Play Store terms of

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service if they appear.3. Tap on the Magnifying Glass icon

in the upper right hand corner

4. Type AirWatch MDM Agent and tap on AirWatch MDM Agent that appears in the list

Install the AirWatch Agent5. Tap on Install

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6. You are then directed to a request permissions page. Tap on Accept OR Accept and Download. Once you install the AirWatch MDM Agent it will also put a shortcut on your device desktop for the program.

7. When prompted for auto-update of apps, select OK or tap on Allow Automatic Updating to put a check in the box and then tap on Yes to allow auto-update by default.

OR

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Part II.Enroll Your Android

1.Tap Open

2. Select the Checkbox to “Continue without email address and the screen will change asking for the below details:

Tap to bring up the keyboard and enter as follows:

Server/Device Services URL: ds24.airwatchportals.com

Group ID:

Then tap Enroll Device

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3. On the enrolment page enter the following:

Username:Password:

Then tap Continue

4. You are now prompted to activate your AirWatch agent. Tap Activate

5. Next you will be taken through the activation process. You may or may not see any of the next few screens. If no, please proceed to step 6 for this section.

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Steps 5a. – 5f. ***You may see the following six screens depending on your device type and/or software version. If you don’t see any of these screens, please disregard. ***

5a. Tap on Settings

5b. Tap in the Unknown sources box to insert a check mark

5c. Tap on OK

5d. Double-check to see if the Unknown sources box is still checked. If not, click again to insert a check mark.

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5e. Tap on Open

5f. Tap Activate

6. You will be promoted to enter a 4 digit device password if you do not have one already on set up on your Android.

NOTE: If you already have a device password set up, you must ensure it includes at least 1 letter. If not, please update the password to this format before continuing.

7. In device settings, choose Password from the available options

NOTE: If you already have a device password set up, you must ensure it includes at least 1 letter. If not, please update the password to this format before continuing.

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8. Create a device password. The password must contain at least 1 letter.

NOTE: If you already have a device password set up, you must ensure it includes at least 1 letter. If not, please update the password to this format before continuing.

9. Re-enter the device password

NOTE: If you already have a device password set up, you must ensure it includes at least 1 letter. If not, please update the password to this format before continuing.

10. You may also be promoted to encrypt your device if you do not already encrypt it. Tap on Encrypt Device.

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11. Select OK acknowledging that your device will power off and when it turns back on the encryption will run.

12. Before encrypting, plug your device into a power source and ensure the battery is showing at least 80% full. Tap Encrypt device.

13. On the Confirm password screen, enter your device password to continue.

14. Select Encrypt device and then encryption will start. Wait for the device to run the encryption process.

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15. Enter the device password you created to use encrypted device storage. This is the same password from Step 8.

16. Once encryption is complete and you device has rebooted you will be promoted for your device password again to access the device. Type your encryption password again. This is the same password from Step 8.

Part III.Install TouchDown on Your Android

1. Once encryption is complete, tap on the AirWatch Agent icon from your desktop if it is not already open. Tap on the Notifications tab on the right and then tap on Install Market App. This will direct you back to the Play Store to install the TouchDown Email application.

THEN

2. Tap on Install

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3. Then tap on Accept or Accept & download. Once you install the app it will also put a shortcut on your device desktop to TouchDown. Wait 2-3 minutes and then proceed to step 5.

4. DO NOT SELECT TO OPEN TOUCHDOWN. Instead, tap on the AirWatch Icon from your application screen.

NO!

YES!

5. Select the Notifications tab again and tap on Email Configuration

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6. Select I Accept to the licensing terms and conditions

7. Select Accept again to the licensing terms and conditions

8. You will now see the device configuration screen.  Tap in the Password field and enter your Windows password in the password field.  This is the same password you log on to your PC with each day.  Then tap on Next.

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9. You will then be prompted to put in a 4 digit PIN password for the TouchDown E-mail application. This can be the same as your device password. To view the alpha numeric keyboard, tap in the pin field. Enter the password.

10.Once you have entered the password you will be prompted to confirm the password. Enter the password again and tap OK.

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11. Now your screen should look like this and your device will begin syncing your email.PLEASE ENSURE IT SHOWS “LICENSE IS VALID” AT THE BOTTOM OF YOUR SCREEN!

Congratulations! You have now completed the enrollment process. You will now see the Touchdown email application synchronizing your email with the email server. This will take approximately 10 to 20 minutes to complete. You may use other applications if you wish, synchronizing will continue in the background. Use the Touchdown icon on your desktop to access your Diageo email. Every time you open the Touchdown app, you will need to enter your Touchdown password to access your Diageo email account

You should now have Diageo email on your Android Device. To access your Diageo email, simply launch the Touchdown application from your applications menu.

Please understand Diageo is not responsible or liable for any personal data loss on your device. There is always a possibility that your device could be wiped due to unforeseen circumstances and at no time is Diageo responsible for your personal device or data loss. If you lose or your personal device is stolen and has Diageo email on that device, you must contact your local service desk immediately!

If you require further assistance, please contact the Diageo Help Desk.

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