#mootau14@_andrewrn_

Help!!How do I turn it off and on again?

#mootau14@_andrewrn_

Andrew Nicols Developer

Moodle Pty Ltd

http://github.com/andrewnicols

•Core contributor since 2010 •Previously worked with Schools, Universities, and other organisations in the North-West of England - Moodle for 1,000 schools

•Developer on migration from IBM Domino to Moodle at Lancaster University •Moved to Perth in September 2013 to join Moodle HQ •Component lead for AJAX and JavaScript, and Forums •Also developer on some other open source projects (YUI, and Mahara)

Andrew Nicols

New in 2.8!!!

Per discussion subscription

•Some of the types of thing which can go wrong

•Where you can go to seek help •Bad bug reports and how to make them better •Other places you can go for help •How you can help others

I’ll be covering…

•Some of the types of thing which can go wrong

•Where you can go to seek help •Bad bug reports and how to make them better •Other places you can go for help •How you can help others

I’ll be covering…

Some kind of problems

Bonkers, 37

Harmonic Fields Ulverston Cumbria

2012

•Bug •Improvement •New Feature

Types of issue

Quick. Help!

1. Community Forums (moodle.org)

2. Community documentation (docs.moodle.org)

3. Issue tracker (tracker.moodle.org)

Where to get help

1. Community Forums (moodle.org)

2. Community documentation (docs.moodle.org)

3. Issue tracker (tracker.moodle.org)

Where to get help

moodle.org forums

•Other like-minded people, often trying to achieve similar goals

•Twelve years of forum posts to search through and more to come

•Lots of technical advice and suggestions on different ways of using activities

docs.moodle.org

•The authoritative documentation for each version of Moodle

•Wiki-based - you can improve documentation to fill in the gaps

•Same login as moodle.org

tracker.moodle.org

•All reported Moodle bugs, feature requests, improvement suggestions, and more •3,022 open bugs •3,145 open improvements •1,235 open feature requests

Things we I hate•Duplicate bug reports for the same issue •Bug reports for things which have been fixed •Missing information •Version •Replication instructions •expectations

•When you use a fake name!

Things we love•Replication instructions •Screenshots or Screencasts to demonstrate the issue •Version information (the more detailed the better) •To know what you expected to happen, and what actually happened

•When you reply to our questions •The Why

More things we <3

•Patches •Involvement •Suggestions •Problems

More help

•Moodle User Groups (MUG) •Moodle Partners •Social Media •Other conferences

Questions?