Andrew Moore | Capita

COLLABORATIVE PROPOSAL PRODUCTION ENABLED

BY CLOUD TECHNOLOGIES

About Capita

Our Journey

Baseline

Cloud-based

Collaboration

What we do

A few anecdotes

28 September 2016

Public / 3rd Sector 47% Private Sector 53%

About Capita

Our Journey

Baseline

Cloud-based

Collaboration

About Capita

Is this how you see your role?

“Cloud” Defined

Hosting

Traditional Hosting & Co-lo e.g. SunGard

Infrastructure as a Service

e.g. Azure, Amazon S3

Applications as a service

Adobe Creative Cloud

Office 365

Qorus

Google Hangouts / Docs

Mix and Match services

Dropbox

IFTT

Asana / Slack / Trello

…

The case for cloudBenefits

• Quick to implement

• Priced as a service

• Scale up and down

• No infrastructure

• Take advantage of the best tools and new stuff

• Work across team and company boundaries

• Mobile access is the norm

Considerations

• Location of data

• Security

• Training

• Sustainability

• Migration – in and out

• Dependent on access to network

About Capita Baseline

Our Journey Cloud-based

Collaboration

About Capita

Our JourneyFileshares

On-premise SharePoint

MS Office

SharePoint Online

Office 365

Microsoft Teams

E-Mail Collaboration

10 years ago

6 years ago

2016 2018

Gu

idin

g P

rin

cip

les

Keep it SimpleOut-of-the-box

with configuration

Don’t lock information in

documents unless you have to

Make the solution widely accessible

Cultivate champions

Bid Kickoffs

DEMO – CURRENT STATE

About Capita Baseline

Cloud-based

collaborationOur Journey

About Capita

Tools needed to deliver proposals

Document Authoring

StorageProject and Task

ManagementWorkflow

Collaboration –Real-time and Asynchronous

Team Communications

Structured Information

Time Management

Libraries of standard content

and re-use

Diagrams and Images

Governance Discovery

Tool Type Microsoft (Today) Microsoft (Future) Google DIY

Document Authoring Office 2016 / Visio Office 365 / Visio Gsuite: Docs / Sheets / Slides / Drawings

LibreOffice / Lucidchart

Storage In-house OneDrive / SharePoint Online

Drive Amazon S3 / Dropbox

Project and Task Management

MS Project Planner 3rd parties e.g. Smartsheet, Breeze

Asana / Trello / Slack

Workflow SharePoint SharePoint G Suite Kissflow

Collaboration - Real-time Phone / Skype for Business

Skype for business / Teams

Hangouts GoToMeeting

Collaboration -Asynchronous

E-Mail Teams / Yammer Hangouts / Google Plus Asana / Trello / Slack

Team Comms SharePoint Teams / SharePointOnline

Sites Alfresco

Structured Information SharePoint SharePoint Online Forms Alfresco

Time Management Outlook / SharePoint Calendar

Office 365 / SharePoint Online Calendar

Calendar Teamup

Standard content SharePoint Libraries SharePoint Libraries / Drive Alfresco

Governance (Records Management)

SharePoint Libraries SharePoint Libraries Drive Alfresco

Consider People First

Challenges

• Resistance to change

• Training

• Frequency of changes to software / tools

• Embracing innovation

• Fragmented

Solutions

• Communications – before, during and after bids

• Seize on champions. Make sure you know the tools really well in order to act as an example to others

• Make training resources easily accessible

• Consider change carefully – especially during a bid. Rein in your enthusiasm!

• Provide a channel for ideas and feedback

FUTURE STATE