Andrea Fisher11 Rehoboth Court, Coedpoeth, Wrexham, LL11 3UB

07506272662/01978 758982andrea_68@live.co.uk

A highly committed and organised PA and Office Administrator with excellent communication skills used at all levels. A team player, who can work under pressure to achieve strict deadlines, has a

resourceful/planned approach to work and willing to take on additional responsibilities and challenges. Possesses a keen eye for detail and pride myself on my organisation skills and accuracy.

KEY SKILLS

Data processing – Dealing with confidential information accurately and produced detailed reports. Planning and organising – Scheduling and planning meetings within given timescales ensuring all relevant

equipment, refreshments are available including travel arrangements and bookings. Secretarial and Administration – Maintaining manual and computer systems, ordering stationary and taking

notes and providing reports. Customer service – Dealing with customers internal and external providing an exceptional service at all times. Stock control – Maintaining the relevant stock levels and replenishing when required. Raised documentation to

purchase items required. Compliance – Ensuring any legislation was adhered to and processed within company guidelines and policies.

CAREER HISTORY

Nightingale House Hospice June 2000–December 2015P.A. to Chief Executive/ Finance & Office Administrator

Secretarial support for Board of Trustees meetings. Secretarial and administrative support including taking minutes at external meetings Chaired by the Chief

Executive. Proof read reports prior to them being issued and seeking clarification for any errors identified. Liaising with solicitors re legal issues and legacies in favour of the hospice Negotiating contracts with suppliers by agreeing pricing and fees, while ensuring the continuation and

enhancements of services. Maintenance of equipment contracts. Input and processing of data onto the payroll system and issuing to the external payroll company for payment. Checking all new starter information. Organisation of and attendance at special events. Administrative support to the Finance Manager for operations of both the Hospice and its Commercial Companies. Administrative responsibility for the purchase order system/buying of products and equipment for the hospice,

including daily supplies, stationary and consumables.

Covered the Facilities Manager role for a period of 16 months where I managed 2 members of staff who undertook tasks to cover maintenance within the hospice and subsidiary companies.

Fully conversant with Sage Line 50 Accountant. Posting of purchase invoices. Administration of the purchase ledger. Reconciliation of Bank Accounts. Printing weekly payment reports. Production of cheques. Setting up online banking payments via internet banking

Fully conversant with IIS fast track – pre planned maintenance system. Inputting of maintenance jobs onto the system. Updating asset register of new equipment. Printing off weekly jobs.

Dave Bennett’s Accident Repair Specialists May 1998 – June 2000Sales Administrator

Secretarial duties to the Manager and maintaining the filing system. Daily running of busy/sales department. Purchasing of materials. Typing estimates. Maintaining stock items, control of invoice payments, cheque issuing, inputting data onto purchase and VAT

ledger. Payment of staff wages and telephone queries.

The Beeches Brewers Fayre & Travel Inn August 1996 – May 1998 Full-Time Receptionist

Checking-in and out of guests and answering queries/complaints. Taking telephone bookings, cashing-up and ordering of stock. Assisted with running the restaurant to serve breakfast. Producing the weekly rota Schedule and inputting the wages.

Wrexham Evening Leader May 1993 – August 1996Editorial Inputter

Compiled a weekly Property Section. Provided swift and accurate services under pressurised deadlines. Provided back up to Assistant Editor, which included sending news to pages via computer system. Answered telephone queries and assisted with any secretarial work.

Merchandiser/Sales Assistant July 1985 – May 1993Richard Shops Ltd

Displayed new stock coming into the store within the store and in the window. Assisted back up to the Manageress and Assistant Manager. Checked stock coming into the store and re-arranged shop floor for new stock arriving. Provided back up to the Assistant Manager when cashing-up and banking. Dealing with customers when help was needed.

QUALIFICATIONS AND TRAINING

Introduction to Retail Experience. Introduction to Effective Purchasing. Assertiveness Training. Presentation Skills Training. Microsoft Office. Lift and Handling Procedure. Health & Safety Updates. RSA Grade 2 — Typing Skills - 70+wpm. Word Processing/Database — City & Guilds — Distinction.

PERSONAL INFORMATION

Full clean driving license. Reading, holidays, walking, keeping fit, socialising.