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Andrea Croy, Gregg Lammert and Chiquita MossData Integrity Team

Data Integrity Monitoring Program


Purpose

Data Integrity Overview

• To improve and maintain the integrity and quality of

authorization and clearing data

– Proactively monitor transaction details for all MasterCard

acquirers, processors and issuers across 58 edit checks

– Alert customers that are noncompliant with any Data

Integrity edits

– Provide assistance to understand each noncompliant

issue and reach resolution


Data Integrity Monitoring Programs


Chip Auth

• 10 Edits

• 0100 message

• Focused on correct inclusion and usage of Chip data elements and validation of Chip-certified acquirers

Chip Clearing

• 5 edits

• 1240 message

• Focused on correct inclusion and usage of Chip data elements and mandatory tags

Chip Debit

• 7 Edits

• 0200 message

• Focused on correct inclusion and usage of Chip data elements and mandatory tags

Issuer Debit

• 2 edits

• 0220 message

• Focused on Issuer approval rates for MoneySend and presence of ARPC

Authorization

• 11 Edits

• 0100 message

• Focused on POS terminal information, AFD, eCommerce, and merchant/card acceptor information

Clearing

• 11 Edits

• 1240 message

• Focused on correlation between the authorization and clearing records, POS terminal information and merchant/card acceptor information

Debit

• 8 edits

• 0200 message

• Focused on POS terminal information and merchant/card acceptor information

Issuer Auth

• 4 edits

• 0110 message

• Focused on Issuer approval rates for MoneySend, ASI and presence of ARPC


Data Integrity Monitoring Edits


• Edits are used to monitor customer transaction data to

determine if it conforms with the specific data element

requirements

• Program and edit updates are communicated through the

Global Operations Bulletins

• Transactions are not edited real-time

• Edit compliance is calculated on a monthly basis


Monitoring Process


• Customers must register for Data Integrity Online through

MC Connect

• If an ICA is noncompliant for any edit, the registered users

will receive a noncompliant notification

• Users must log onto Data Integrity Online to view the

Summary or History report to identify the noncompliant

edit(s)

• Transaction samples report is available to view errors that

have failed

• The Data Integrity Monitoring Program Manual is used to

describe each edit in detail


Acquirer Monitoring Tiers


• Data Integrity program has the following monitoring tiers

for acquiring edits

* Below 20,000 transactions monthly is not assessed but still monitored in the program


Issuer Monitoring


• Compliance threshold is set per edit

• Minimum transactions monitored set per edit

– Ex. ASI APP RT edit is set at 50 minimum transactions and must

approve 50% to pass the edit

• Communication from Issuer is required

• Extension process varies by edit


Assessment Structure


• Customers must reach compliance percentage by the fix

date provided or assessments will occur

• 60 day grace period is assigned to an edit that becomes

noncompliant. New edits receive 6 months

• Each ICA can be assessed $2500.00 USD per noncompliant

edit monthly until compliance is reached

• The edit must remain compliant for 2 consecutive months to

avoid assessments

• If the edit falls back into noncompliance after 2 consecutive

months, a new fix date will be provided


Extensions


• Customers can request to extend their 60 days by filling out

an extension request form

• Maximum extension granted is 6 months (ASI edits only 2

months)

• Extension request form, policy and procedures are located

on the ‘Home’ tab in Data Integrity Online. MoneySend

requests should submit a variance form.

• Requests for extensions should be sent to

[email protected] for approval

• Customers must receive a reply from Data Integrity team to

ensure extension has been approved

mailto:[email protected]


Data Integrity Education


• Includes both internal and external customers

• Combination of approaches:

– Monthly Customer status calls

– External customer introductory webinars (as requested)

– Participation in customer events (MasterCard

Technologies Tactical Forum)

– Education module http://www.mastercard.com/elearning/

– Dedicated Data Integrity customer support (phone &

email)

http://www.mastercard.com/elearning/


Data Integrity Demo



Contact Information


• [email protected]

• Help Desk number: (636) 722-6022

• Fax: 1-636-722-3720


Visit our new site - www.mastercard.com/globalrisk

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Thank you!

Andrea Croy, Gregg Lammert and Chiquita Moss Data ... · Global Risk Leadership | Safe. Simple....

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