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    PRESENTED TO: PRESENTED BY:

    Dr. Devendra Singh Abhijeet SinghChandrakant

    Niranjan

    Chetan Jain

    Deepak Jaiswal

    Hemant Suthar

    Juhi Verma

    Ancillary Services ByICICI & Sbi bank

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    Banks

    Banks play an important role in the field of trade,commerce and industry.

    They promote and mobilize savings by providing

    safety, confidentiality and attractive rate of

    interest.

    Banks inspire confidence in people and help in

    creating banking habits in them.

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    Bank services

    Primary services: borrowing and lending ofmoney

    Secondary services( or ancillary services):

    Services offered by banks to help the customers

    Such activities include collection of cheques,

    dividend, warrants, etc. on behalf of customers as

    well as effecting transfer of funds, remittances by

    mail and telegram in order to attract customers

    and make banking services effective.

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    Rendered to banks own customers

    Available to general public

    Category of ancillary

    services

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    Services of bank to itscustomersSome of functions in this category are

    enumerated below:

    (a) Dealing in Bills of Exchange, Promissory Notes,Hundies and Drafts.

    (b) Issuing letter of credit, Travellers cheques andCircular notes.

    (c) Buying, selling and dealing in bullion as well asforeign exchange and foreign bank notes.

    (d) Acting as agent for clients, buying and sellingshares and debentures, and acting asunderwriter.

    (e) Collection and remittance of money and

    extending guarantee against loans raised bycustomers.

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    Services to the General Public(i) Providing facility of lockers for the safe custody

    of valuables.

    (ii) Financial assistance for the establishment of

    trusts, association, clubs and charitable

    institutions.

    (iii) Performing certain functions as are incidental or

    conducive to the promotion and advancement of

    trade and commerce.

    (iv) extending financial help to the weaker sections

    of society for self-employment.

    (v) Issue of bank drafts, gift-cheques, banker's

    cheques, etc.

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    Types of ancillary services Remittance of funds Safe custody of valuables

    Safe deposit vaults

    Merchant banking

    Bid bonds and performance guarantees

    Credit/Debit cards

    Standing instruction

    Gift cheques Teller system

    Stock invest, etc.

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    ICICI Bank v/s SBI

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    Indias largest private sector bank by market capitalization andsecond largest overall in terms of assets.

    India's second-largest bank with total assets of Rs. 3,793.01billion and profit after tax Rs. 37.58 billion for the year ended March2011.

    The Bank has a network of 1,646 branches and about 4,883 ATMsin India and presence in 18 countries (as on February 11, 2011) aswell as some 26 million customers (at the end of July 20011).

    ICICI Bank is also the largest issuer of credit cards in India.

    ICICI Bank's equity shares are listed in India on Bombay StockExchange and the National Stock Exchange of India Limited and its

    American Depositary Receipts (ADRs) are listed on the New York

    Stock Exchange (NYSE).

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    Source: moneycontrol.com(19.02.12)

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    ''b2- Branch- free Banking'' is designed to offer seamlessinformation through a single interface to facilitate banking

    transactions over the internet. It is a unique direct bank

    access, which will empower customers to manage all their financesonline.

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    InstaBanking- makes banking simpler, faster,

    more convenient.

    Through these 5 great channels - Internet

    Banking, Mobile Banking, ICICI Bank ATMs,

    Instant Voice Response (IVR) Banking and

    iMobile - you can do your day today banking

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    Izone: A unique interactive experience, this is a first for any banking websitein the world.

    You can now deposit or withdraw cash, open fixed deposits and conduct

    many more real banking transactions in i-Zone. Take a leisurely tour andenjoy the warmth of our virtual staff without getting away from your desktop.

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    TV Banking: This pioneering initiative now enables you to get information regarding

    loans, accounts, deposits and a lot more while you're watching that exciting cricket

    match or your favorite sitcom.

    Quite certainly, TV Banking has revolutionised banking by bringing it right into yourliving room.

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    State Bank of India (SBI) is the largest bank in India.

    The bank traces its ancestry back from British India, through

    the Imperial Bank of India, to the founding in 1806 of the Bank of

    Calcutta, making it the oldest commercial bank in the Indian

    Subcontinent.

    The GOI nationalized the Imperial Bank of India in 1955 with the

    RBI taking a 60% stake and renamed it the State Bank of India.

    In 2008, the Government took over the stake held by the

    Reserve Bank of India.

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    It has a market share among Indian commercial banks of about 20% in

    deposits and advances, and SBI accounts for almost one-fifth of thenations loans.

    It is the largest provider of infrastructure debt and the largest arranger

    of external commercial borrowings in the country.

    With 11,448 branches and a further 6500+ associate bank branches, the SBI

    has extensive coverage.

    State Bank of India has electronically networked all of its branches under

    Core Banking System (CBS).

    The bank has one of the largest ATM networks in the region, with more than

    9000 ATMs across India and other electronic channels such as Internet

    banking, debit cards, mobile banking, etc.

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    Source: moneycontrol.com

    (19.02.10)

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    Paying utility bills at online SBI.

    E-rail reservation service using SBI accounts.

    MF investments handled through SBI a/c.

    SBI e-tax VISA Money transfer

    Use your 3-in-1 account to trade online

    Loyalty rewards

    Net banking for visually challenged

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    Asset Liability Management in

    banks

    Function of ALM: to measure and control threelevels of financial risk

    Interest Rate Risk (the pricing difference between

    loans and deposits)

    Credit Risk (the probability of default)

    Liquidity Risk (occurring when loans and deposits

    have different maturities)

    Managing Net Interest Margin

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    ALM in SBI

    The Asset Liability ManagementCommittee (ALCO)

    Market Related Funds Transfer Pricing

    (MRFTP) Stressed Assets Management Group

    (SAMG)

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    ALM in ICICI

    Asset Liability ManagementCommittee (ALCO)

    Structural Rate Risk Management

    Group (SRRMG)

    Risk measurement and reporting

    framework

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    SWOT analysis-SBIStrengths Opportunities

    Weakness Threats

    Brand Name Market Leader

    Wide Distribution Network

    Diversified Portfolio

    Government Owned

    Low Transition Costs

    Hierarchical management

    structure of the bank

    Non performing assets

    (NPAs)

    Modernisation

    Merger of associate banks

    with SBI

    Additional 2000 branches and

    3000 ATMs

    Increasing trade and business

    relations

    Advent of MNC banks

    Consumer expectations Employee Strike

    Private banks venturing into

    the rural and semi-urban

    sector

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    SWOT analysis-ICICIStrengths Opportunities

    Weakness Threats

    Brand Name Market Share

    Huge Network

    Diversified Portfolio

    Salary Account

    Working Hours

    Treasury Management

    Aggressive Marketing Technology

    Transaction Cost

    Focus on High end customers Defensive Approach in lending

    Little Presence outside India

    Poor customer Care/ service

    New IT & ITES Companies Dissatisfied Customers of

    Other Banks

    Remittances

    Business advising for smaller

    Players

    Advent of MNC banks

    Dissatisfied Customers Ever improving nationalized

    banks

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    REFERENCES :-

    MAGAZINS:

    Business WorldBusiness Today

    The Smart Manager

    WEBSITES:

    www.statebankofindia.com

    www.icicibank.com

    www.rbi.org.in

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    THANK

    YOU