AN KEl'I PROI)I]K /-',1N -...

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AN LISIS KEl'I I)AKSESUAIAN PROI)I]K BAJA KARL}ON MENGGT]NAKAN KONSIiP /-',1N SIX SIGMA I tri).rt. td) i:nr tltr ttrrt sr,tat. 1'tr!run r.\Lt sdtjtM trtirtt:ittt \taltbtdrr hniI 1.,inttr.tiln it..t1 D. ari nrgtr Ddi.gr.,au,t'.,,?lrrr.rra, PenMhrrn dtrLLxi'nercariup.!r llcrtrptran ktrxlir.s L!1.\ dur a Sr c.ci Dlnajdnqi kuxlnxs y.ng d strnlkm srh[ t[nvr rdalrh !$ur l(,, Jtr lj:r,rdcrs fokfs trhmr pxda nb fikasiort,/b ?rdltr /ClOr [ofrxs prdr 'd.. ". lf il. " r" ' O \'t l hr" a n Caihr tL),\l1:ri tlriln$ .drlrh kanlk'nriI lu.lihs bnn (CTQ) pri'ritas )']r :is 'r' 1i- Drnllbrbkl, or./r,:. irlxh 'l,k? !r,p .r/t./ benn'srl.h gr''/' bomx* rh Jr v!'/ b.'i;xsahr L rfuk meningrxrkrn lu ir.r p'ots bc.d6.rr D.roJc iorlnr '?d' 51r 9ri'rl. dircrrDh i s nem DebiikrD (Jt,t,",1) dilx[tr]'.n itlr]ui I irp.k. )s tr ptrbrik'i imfrErixl dd r;k,is rrb.ii D ri.ixl diLr.LkDdcigin 'ncnbcituk nrLktr orlaoieri r/r !rytr rcN.rr Nrbxil. dcrgrn d.de 5\\-lH scDcnbn pql"ikrr rlh i Lxkur$ dmern mcnchnbn : ic rrrr,?r/ dtrk qli,lr bsi^rl der-!ur mcrdinkxi. iorirrsr r tk pdrrirm ]nnes {l 6rsixrprodLksl//n/J. tlJUtrrnv. D!icrxphl rncD Dff l0' lrrrldt.) sc.r'r reseLLnlu dmgm {.ri,, /]rd,,,r ! ,n turn Ddt^ scra ncnb\;xr sto,tmt Olhrn'tt rt udtttr: 6aP) nes n rcttiry hil Kttd kt"tt tttitlto4nlitr,D,rhlc l\\ \it'i[n. n.dtan .rtrttn'tu! l rdhn! 1, IT,\DATITLU.\N Dcsasa rl r$srir-qN r-.,,! kchr &.lr nertrdol $Nr orgrlisiri dri NnsahrD trtrrLl \c,irir koNdir rtrLrn nsnsn,hikeinli'rM Nlxnlgr r drld trl)] LLrr r \.lit'f rdsiLra mcf.cglrikri brbxla N rrn { xregi rnirFjdno' kM hs urtrk mcrh l \c!i r\rr!d hxs LLr,lchirbiit dri !t3i korhrxs n'rtrlor b arr Pckl Lim D nd,$N)i lrnr w! Lr nLi Fdr'la r. rhtr{srr. ni Dqirbn t't R'/(? ,(r r/r?rr \ r,! l.rLi.xrir ri\! d r.)r tr /,r,rr,rf. r/d,(/,r/. dai /tr,ri{ latrrDg ,Dr nrrrr r.a{r tuc rr.s Lhrr rn'r.r r/rr! t'{hr1 turd.trriMri lcri'tLii\! r;.",,r"i,r,,, r.-,.", |.",r. rr!LI ru,rrhxb r.nLr' t!, d]r.sci,rim r),qrur. r iri dD r)1(l rr} h ncnn'ni'rlir l ( r/, f !r.r.rhn!rilnrr.iliil I D.t.ri licfLr4trh ru! L.N dlflLli rrrh d!,,rn k.Drlilxr lr'rirl h . '.^' e.rii!,1lrrr '.N.hl,k$ t,rd rrr rri.rrrsrim rirnrxigD$i!ifrrft' r r!{:riiri r.-!..,3 t,}d, i.ir irrl,rr\. lrL]. fr\.! d Lrigirr

Transcript of AN KEl'I PROI)I]K /-',1N -...

AN LISIS KEl'I I)AKSESUAIAN PROI)I]K BAJAKARL}ON MENGGT]NAKAN KONSIiP /-',1N SIX SIGMA

I tri).rt. td) i:nr tltr ttrrt sr,tat.1'tr!run r.\Lt sdtjtM trtirtt:ittt \taltbtdrr

hniI 1.,inttr.tiln it..t1

D. ari nrgtr Ddi.gr.,au,t'.,,?lrrr.rra, PenMhrrn dtrLLxi'nercariup.!r llcrtrptranktrxlir.s L!1.\ dur a Sr c.ci Dlnajdnqi kuxlnxs y.ng d strnlkm srh[ t[nvr rdalrh !$url(,, Jtr lj:r,rdcrs fokfs trhmr pxda nb fikasiort,/b ?rdltr /ClOr [ofrxs prdr

'd.. ". lf il. " r" ' O\'t l hr" a n

Caihr tL),\l1:ri tlriln$ .drlrh kanlk'nriI lu.lihs bnn (CTQ) pri'ritas )']r

:is 'r' 1i-Drnllbrbkl, or./r,:. irlxh 'l,k? !r,p .r/t./ benn'srl.h gr''/' bomx* rh Jr v!'/b.'i;xsahr L rfuk meningrxrkrn lu ir.r p'ots bc.d6.rr D.roJc iorlnr

'?d' 51r 9ri'rl.

dircrrDh i s nem DebiikrD (Jt,t,",1) dilx[tr]'.n itlr]ui I irp.k. )s tr ptrbrik'i imfrErixldd r;k,is rrb.ii D ri.ixl diLr.LkDdcigin

'ncnbcituk nrLktr orlaoieri r/r !rytr

rcN.rr Nrbxil. dcrgrn d.de 5\\-lH scDcnbn pql"ikrrrlh i Lxkur$ dmern mcnchnbn : ic rrrr,?r/ dtrk qli,lr bsi^rl der-!ur

mcrdinkxi. iorirrsr r tk pdrrirm ]nnes {l 6rsixrprodLksl//n/J. tlJUtrrnv. D!icrxphlrncD Dff l0' lrrrldt.) sc.r'r reseLLnlu dmgm {.ri,, /]rd,,,r ! ,n turn Ddt^ scra

ncnb\;xr sto,tmt Olhrn'tt rt udtttr: 6aP) nes n rcttiry hil

Kttd kt"tt tttitlto4nlitr,D,rhlc l\\ \it'i[n. n.dtan .rtrttn'tu! l rdhn!

1, IT,\DATITLU.\NDcsasa rl r$srir-qN r-.,,! kchr &.lr nertrdol $Nr orgrlisiri dri NnsahrD trtrrLl

\c,irir koNdir rtrLrn nsnsn,hikeinli'rM Nlxnlgr r drld trl)]

LLrr r \.lit'f rdsiLra mcf.cglrikri brbxla N rrn { xregi rnirFjdno' kM hs urtrkmcrh l \c!i r\rr!d hxs LLr,lchirbiit dri !t3i korhrxs n'rtrlor b arr

Pckl Lim D nd,$N)i lrnr w! Lr nLi Fdr'la r. rhtr{srr. ni Dqirbn t't R'/(?,(r r/r?rr \ r,! l.rLi.xrir ri\! d r.)r tr /,r,rr,rf. r/d,(/,r/. dai /tr,ri{ latrrDg

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dD r)1(l rr} h ncnn'ni'rlir l

( r/, f !r.r.rhn!rilnrr.iliil I

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r!{:riiri r.-!..,3 t,}d, i.ir irrl,rr\. lrL]. fr\.! d Lrigirr

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I|ergg ukirr Kmnp /-(- \il:i!,,,

2. NIt:rOt)ljl'ei.ir.D ri .ihkrkrr (crrr irodc /)ttJ./Dllilr r DL'lin thxp /r.lt,.l d ltrLtr[r, ii]i. d.dririrsi Lcbtrr'rr,f!lr,!!r! l$ancaisrr drn per)cb.]ar crbx' \riuinr. di pe,deli"isi cla prifrihtprcltllr.! F.tht nur P.nrbN p.os$ ds,Lriur J.rtri strrru t'lrr' Jxi\'s t'.,LLr:i HRfrfei.!trnNhtr drh dilflula, p{r txliq, r/.d/! l-.b r rafh. drx lxhrp I d Lrlrr&rpctrsumnrl dd. CTQ |l orir's. peietrkunr lelel signR pcngdurai !.lJihris rroscs. sempcfgtrktrrnkrpasir\prcsesseDenknnudahnbhap:r,,t:.dilr[ularpeDehn'anrrtrrncflchrb nasaah. pmncanlar d.i Fyebrrrn len'bm rvrrvanca,2poierr liegagil.n rLnbcr varirsi (tME,{l. Trhap r.nkhn, ),rit' h'ttor. & (i,tkndilaktrk pa,chpan rcn.rna pcrb,'ikrr drn peneirpan peDeefdrliatr kulnrs proses.

I. HASIL

J.r rrlDri l'cndclioisi fDcl,.)Dltri hf. I dnkusi dcne pihrk peiusrhdt, rerdaprt iL sh.jei s CTQ Prod$ llRlr. lrirtr: ( lOru'1 t)) trrl,^i:?, i) Rall r'.ra:, lJ) S.rdt.h, li (ta.k 16) Ldrs .1d, l.).9irrl'$nefidisiii CTQ p' ioftas prod* HRll sd.njdnla dil.kuk$ dcnean amlsis I iski,Lcpetrr,! linerjx drn lrp PcrgL ttricrn rlisih Dllai.,Jr,,iv/,s]t./r, d Gajirrr drlrm rrbel I

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s.rrrj,nrltrdrrh Dcr-sukurtr srrbirntrs Proses srtrb rtrs pNscs dihktrtnr schr'lris)rrir ditxDrplngul in Lr blliks pros.s. Srrbl ir.!proscsn .(rl.ndorgrnrlt:hlnili..,r,/lrll urLlDetr|].r'riui rprk $.rn ndi{rr. .'n.rr .L I d ]\pxrritl\'drh rrloid. i.

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'ndniliki kap:bilirrs pmses

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brhMdrr $julakgsmparanlingrda*rnrc apat 66301ksenpdan hdrLva nroses prdduksiridak mrhN mcngtusilk kcLumaD yog b.ikl$g dlidslnkatroleh pcbrgsrn hngsutrgyaiuproduksi.,/.ltar,15,i sehnjftnyr, unr,k fibiindeks kaFbirir,s nroscsi" dipd dikalakrnbahs. prt*s lukup d.nipu tlaL ini d.p.t dibnllikd d niai c,\ u uk bu rr l.nuari20rosebestu 0.r yanc daFr dixrtken bar'ur prors cukup in.mpu i.mun pentr trpa]2u|e!.!iar Lnh,k peningkarrn h'alitas mcfuju ra ler .s,r.9s/,,. l,ensrbmn yaDe bend! di l?,./ iIi

cniriki rNschprbr rclb,ik d.r.,n Ncrrkukan froenr p.rii:kdrn [tritilas lh srs,/

lm nrs Kermrksenra aD P'odtrk llaj. KrborNlcDglui.lm KoDrp a.., Jir $iur

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Bunimrd, Atrrrnny. l'., (2001). P?,t.rtnt 1L1a.1. rit sig"nlK?dlita: urluk:tlehxnntko hnrluh ( ttet jt.nars k,i\,.n,, B.idftrg lLgrsSrri:inDtpa'rc'rn lehikltulNti

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Ptri.Aik ptut Ph)d"k Kail

CrsN'- v incenr., (2005). rn / Oualiry MnuEddr Jakfin: P I Cmncdl. Pulrkr (ha'm

H.q, Mkel and Ri.h.d Schrcedfl. (2000)..ta srg,ra: the Lreakthr.uqh l,LrtqehehlStaxll Rev.lttlanizirE the Wands aor' C,4,.r,ri.,r' Neq York Random I loule lic.

Imri, M.seki (1936). (r,,'erlK,tek):7he Xe! to Jap4t t Cdwtirve &...$ NcB York

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NIc Fadde\ F.R. JMe(j99r) 'sft $s,, Or,/tt ' Qmliry Prosre$,:Paee 1712.

S.luntrtc, E, (2002). Peno.pan Mddk SLt Sigd :ebasoi Mct..]e ?e"ed'dali.D] ddlP.tilrskotah Ktulita: mtuk Molkitdj Cu.ul Pih PLndek P.da ?ra.]ft Fl, Bac*rn'tbhnbr (F , B5fdtrng. Ttrs.ssarjanr Depdemen Tekilk lMustri lrB

Sraiono, streihano MnreI e}aq. Sir Stghta, P?tdrykat Mdnaterial Pctusah@, lrda *aEko'.nti Bot(Stbrah Pdntu*ata, KdsePhldl fefid.lap Shtdi litsdul Jrm^lMaiajcrn &Ke{nirs.h.uvol 6,No 1: Hrl 27-3l