An ISN Health & Safety Performance Indicators...• Upstream Oil & Gas (Offshore) • Midstream Oil...

An ISN® Publication

Health & Safety Performance Indicators

Contractor Performance Benchmarking by Contractor Operator, U.S. Oil & Gas, Construction & Facilities Management

2015 Data

Publication No. 1607ISN.com

Contractor Operators are large contractors managing subcontractor information in ISNetworld.

© 2016 ISN Software Corporation. All rights reserved.

Health & Safety Performance Indicators Contractor Performance Benchmarking by Contractor Operator, U.S. Oil & Gas, Construction & Facilities Management

2015 Data

ISN Publication: No. 1607 October 2016

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1ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // About ISN

https://www.isnetworld.com/

mailto:InfoRequest%40isn.com?subject=

Table of Contents

Disclaimer

The contents of this publication represent an aggregate data compilation and are intended for informational and general guidance purposes only. This publication is not intended for and does not constitute any advice, recommendation or proposal of a particular course of action, by or on behalf of ISN Software Corporation (“ISN”), to any user hereof. While efforts have been made to ensure the accuracy of the information contained in the publication, the information is not exhaustive and may contain both material and immaterial errors. ISN does not warrant or represent the accuracy or completeness of any information herein. ISN disclaims any losses, however arising, as a result of a user’s reliance on the contents of this publication. Before relying on any such material or data, users should carefully make their own assessment as to its accuracy, currency, completeness and relevance for their purposes and should obtain any appropriate professional advice relevant to their particular circumstances. Any access or use of any information or material contained in this publication is at the user’s own risk and constitutes agreement to the terms of this disclaimer.

About ISN ........................................................................................................................................................................1

Preface..............................................................................................................................................................................3

Upstream Oil & Gas (Onshore) ...........................................................................................................................5

Upstream Oil & Gas (Offshore) .......................................................................................................................17

Midstream Oil & Gas (Pipeline) ..................................................................................................................... 29

Construction and Facilities Management* ..............................................................................................41

Cross-Industry Summary ................................................................................................................................... 53

Appendix I: Definitions .........................................................................................................................................62

Appendix II: Incident Rate Calculations .................................................................................................... 63

Appendix III: Analysis Procedure Summary ........................................................................................... 66

Appendix IV: Data Interpretation ................................................................................................................... 67

Additional ISN Publications ...............................................................................................................................69

2 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Table of Contents

*Facilities Management includes both Contractor Operator and Hiring Client customers

Preface

More than 490 Hiring Clients, including over 70 Contractor Operators,* in capital-inten-sive industries are currently part of the ISNetworld contractor management platform, actively managing the performance and compliance of over 60,000 contractors from around the globe. The information collected and shared in this series of benchmarking reports includes health and safety performance data representing over 13 billion work hours of contractor activity in 2015. A rich and diverse network of peers across various industries and a shared source of data such as this provides an opportunity for developing industry-specific peer group benchmarking reports that are unique for their insight and comprehensiveness.

The main objective of this publication is to provide ISNetworld Hiring Clients and Contractor Operators with industry-specific benchmarking information on how well their contractors' health and safety performance compares to that of the performance of contractors being used by their industry peers. They can use this information to help establish a data-driven, objective baseline for contractor and company-wide health and safety performance targets; assess their organizations’ contractor selection and management strategies; and ultimately drive the overarching goal of keeping a workplace free of injuries and illnesses.

In this publication, organizations with similar types of operations and industries are grouped together into the following four peer groups:

• Upstream Oil & Gas (Onshore)• Upstream Oil & Gas (Offshore)• Midstream Oil & Gas (Pipeline)• Construction and Facilities Management**

This publication is specific to the performance of contractors with operations in the United States. The health and safety key performance indicators (KPIs) collected, aggregated and presented for each industry peer group include:

• Total Recordable Incident Rate (TRIR)• Days Away, Restricted or Job Transfer Rate (DART)• Lost Time Case Rate (LTC)• Fatality Rate per 100,000 Employees• Incident Severity (In Days)• Experience Modifier

The data analyzed and represented in the publication is obtained from contractors’ company-wide health and performance statistics as reported by contractors in their 2015 OSHA 300 and 300A forms.*** All values in this publication are aggregated to preserve the anonymity of contractors and their clients. Appendices I – IV provide definitions, calculations, a summary of the analytical procedures used in generating the report and guidelines on how to interpret the report.

*Contractor Operators are larger contractors and suppliers who use ISNetworld to ensure compliance with their Hiring Client’s requirements but also obtain a separate subscription for subcontractor management.

**Facilities Management includes both Contractor Operator and Hiring Client customers ***29 CFR 1904 - http://www.osha.gov/recordkeeping/RKforms.html

3ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Preface

http://www.osha.gov/recordkeeping/RKforms.html

1.1 Total Recordable Incident Rate (TRIR) ..........................................................................................6

1.2 Days Away, Restricted or Job Transfer Rate (DART) ............................................................7

1.3 Lost Time Case Rate (LTC) ....................................................................................................................8

1.4 Fatality Rate ..................................................................................................................................................9

1.5 Incident Severity (In Days) .................................................................................................................10

1.6 Experience Modifier ..............................................................................................................................11

1.7 TRIR vs. DART ............................................................................................................................................12

1.8 TRIR vs. Experience Modifier...........................................................................................................13

1.9 Incident Rates by Number of Contractors ...............................................................................14

1.10 Contractor Connection Overlap & Size Distribution .........................................................15

Section 1

Upstream Oil & Gas (Onshore)

5ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Upstream Oil & Gas (Onshore)

INCIDENT RATE PER 100 EMPLOYEES (TRIR)

BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(10

)

Section 1.1: Upstream Oil & Gas (Onshore)

Total Recordable Incident Rate (TRIR)

1.16

1.04

0.83

1.36

1.19

1.62

1.48

1.37

2.03

2.00

0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60 1.80 2.00 2.20

J

I

H

G

F

E

D

C

B

A

1ST QUARTILE = 1.16

2ND QUARTILE = 1.37

3RD QUARTILE = 1.62

6 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Upstream Oil & Gas (Onshore)

BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(10

)

INCIDENT RATE PER 100 EMPLOYEES (DART)

0.67

0.66

0.51

0.88

0.74

1.07

0.98

0.92

1.34

1.31

0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60

J

I

H

G

F

E

D

C

B

A


Days Away, Restricted or Job Transfer Rate (DART)

3RD QUARTILE = 1.07

2ND QUARTILE = 0.90

1ST QUARTILE = 0.67


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(1

0)

INCIDENT RATE PER 100 EMPLOYEES (LTC)

0.34

0.32

0.22

0.42

0.38

0.48

0.47

0.43

0.72

0.60

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80

J

I

H

G

E

F

B

D

C

A


Lost Time Case Rate (LTC)

1ST QUARTILE = 0.34

2ND QUARTILE = 0.43

3RD QUARTILE = 0.48


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(10

)

5.19

4.49

1.56

5.95

5.47

7.45

7.13

6.57

11.61

8.67

0.00 2.00 4.00 6.00 8.00 10.00 12.00

C

B

G

J

F

E

D

H

A

I

FATALITY RATE PER 100,000 EMPLOYEES


Fatality Rate

1ST QUARTILE = 5.19

2ND QUARTILE = 6.26

3RD QUARTILE = 7.45


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(1

0)

NUMBER OF DAYS

12.50

12.22

12.07

13.40

12.90

14.68

14.16

13.90

18.08

15.84

0.00 2.00 4.00 6.00 8.00 10.00 12.00 14.00 16.00 18.00 20.00

B

J

G

C

D

E

F

I

A

H


Incident Severity (In Days)

1ST QUARTILE = 12.50

2ND QUARTILE = 13.65

3RD QUARTILE = 14.68


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(10

)

0.685

0.666

0.651

0.735

0.725

0.750

0.750

0.736

0.861

0.776

0.50 0.60 0.70 0.80 0.90

J

F

B

G

H

E

I

D

A

C

WEIGHTED AVERAGE EXPERIENCE MODIFIER


Experience Modifier





RAT

IO O

F D

AR

T/T

RIR

TR

IRD

AR

T

55%

60%

65%

70%

A B C D E F G H I J

0.20

0.60

1.00

1.40

1.80

A B C D E F G H I J

0.40

0.80

1.20

1.60

2.00

2.40

A B C D E F G H I J


TRIR vs. DART

BENCHMARKING CONTRACTOR OPERATORS (10)


TRIR

EX

PE

RIE

NC

E M

OD

IFIE

R


TRIR vs. Experience Modifier

A

B

C

D

E

F

G

H

I

J

1ST Q

UA

RTI

LE =

1.1

57

2N

D Q

UA

RTI

LE

= 1.

36

7

3R

D Q

UA

RTI

LE =

1.6

17




0.60

0.65

0.70

0.75

0.80

0.85

0.90

0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10


TRIR

DA

RT

BC

F

G

I

J

A

D

E

H

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

1.30

1.40

1.50

0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20


Incident Rates by Number of Contractors

SIZE OF CONTRACTOR

OPERATOR BY NUMBER OF

CONNECTED CONTRACTORS

300+75–299



Contractor Connection Overlap & Size Distribution

Peer Group Contractor

Operator Code

Total Number of Contractors A

Contractor Connection

Overlap (%) B

Employee Count Distribution (%) C

0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees

100 to 249 Employees



1,000 to 2,499 Employees

2,500+ Employees

A 300+ 20% 4% 5% 12% 31% 19% 12% 7% 6% 5%

B 75-299 89% 6% 9% 12% 29% 17% 12% 7% 5% 4%

C 75-299 39% 4% 8% 21% 27% 13% 9% 5% 9% 5%

D 300+ 40% 4% 5% 17% 29% 17% 12% 7% 6% 4%

E 300+ 46% 6% 8% 17% 30% 15% 9% 7% 5% 3%

F 75-299 59% 1% 7% 18% 29% 14% 10% 6% 5% 10%

G 75-299 54% 4% 7% 15% 28% 19% 9% 5% 8% 5%

H 300+ 42% 6% 8% 13% 29% 17% 11% 5% 6% 6%

I 75-299 35% 3% 4% 13% 33% 17% 9% 7% 8% 8%

J 75-299 68% 7% 2% 20% 30% 15% 6% 10% 4% 7%

A) Total Number of Contractors: Based on data from contractors who have submitted 2015 OSHA forms. B) Contractor Connection Overlap (%): For a given Contractor Operator, the percentage of its contractors who are connected to at least one other Contractor Operator in the peer group. C) Employee Count Distribution (%): For a given Contractor Operator, the distribution of contractor size as measured by the number of employees within the specified range.


Section 2

Upstream Oil & Gas (Offshore)

2.1 Total Recordable Incident Rate (TRIR) .......................................................................................18

2.2 Days Away, Restricted or Job Transfer Rate (DART) .........................................................19

2.3 Lost Time Case Rate (LTC) .................................................................................................................20

2.4 Fatality Rate ...............................................................................................................................................21



2.7 TRIR vs. DART ............................................................................................................................................24




17ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Upstream Oil & Gas (Offshore)


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(8)

0.44

0.25

0.67

0.54

0.71

0.70

1.20

0.93

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30

H

G

F

E

D

C

B

A

Section 2.1: Upstream Oil & Gas (Offshore)


1ST QUARTILE = 0.49

2ND QUARTILE = 0.69

3RD QUARTILE = 0.82

18 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Upstream Oil & Gas (Offshore)

BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(8)


0.23

0.12

0.36

0.29

0.44

0.41

0.77

0.55

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90

H

G

F

E

D

C

B

A



1ST QUARTILE = 0.26

2ND QUARTILE = 0.38

3RD QUARTILE = 0.50


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(8)


0.10

0.09

0.19

0.14

0.27

0.24

0.33

0.30

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35

H

G

F

E

D

C

B

A



1ST QUARTILE = 0.12

2ND QUARTILE = 0.21

3RD QUARTILE = 0.28


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(8)


0.00

0.00

2.09

1.60

2.68

2.63

4.82

4.67

0.00 1.00 2.00 3.00 4.00 5.00 6.00

D

B

F

E

H

G

C

A


Fatality Rate

1ST QUARTILE = 0.80

2ND QUARTILE = 2.36

3RD QUARTILE = 3.67


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(8)

NUMBER OF DAYS

11.56

11.04

15.49

14.46

16.30

16.27

22.03

19.62

0.00 2.00 4.00 6.00 8.00 10.00 12.00 14.00 16.00 18.00 20.00 22.00 24.00

A

D

F

C

G

E

B

H







BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(8)


0.663

0.655

0.702

0.695

0.723

0.710

0.893

0.736

0.50 0.60 0.70 0.80 0.90 1.00

A

D

G

E

F

B

H

C


Experience Modifier





RAT

IO O

F D

AR

T/T

RIR

TR

IRD

AR

T


TRIR vs. DART


45%

50%

55%

60%

65%

A B C D E F G H

0.00

0.40

0.80

1.20

1.60

A B C D E F G H

0.00

0.20

0.40

0.60

0.80

A B C D E F G H


TRIR

EX

PE

RIE

NC

E M

OD

IFIE

R

1ST Q

UA

RTI

LE =

0.4

90

2N

D Q

UA

RTI

LE

= 0.

68

9

3R

D Q

UA

RTI

LE =

0.8

18




A

B

C

D

E

F

G

H

0.65

0.70

0.75

0.80

0.85

0.90

0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30




TRIR

DA

RT



A

B

C

F

D

E

G

H

0.10

0.20

0.30

0.40

0.50

0.60

0.70

0.80

0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30

SIZE OF CONTRACTOR



150+75–149




Operator Code



Overlap (%) B


0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





2,500+ Employees

A 75-149 65% 5% 7% 29% 33% 19% 5% 1% 1% 0%

B 75-149 70% 1% 2% 15% 34% 15% 14% 11% 4% 3%

C 75-149 74% 0% 1% 15% 37% 21% 13% 6% 4% 3%

D 150+ 69% 1% 4% 12% 38% 21% 12% 6% 5% 1%

E 150+ 67% 1% 5% 14% 34% 19% 9% 9% 6% 2%

F 75-149 79% 3% 0% 15% 34% 15% 7% 9% 12% 5%

G 150+ 26% 1% 5% 13% 33% 17% 12% 6% 7% 5%

H 150+ 67% 2% 2% 12% 28% 19% 11% 11% 10% 5%




Section 3: Midstream Oil & Gas (Pipeline)

Midstream Oil & Gas (Pipeline)




3.4 Fatality Rate ...............................................................................................................................................33



3.7 TRIR vs. DART ............................................................................................................................................36




29ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Midstream Oil & Gas (Pipeline)


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(14

) 0.73

0.71

0.59

0.50

0.86

0.77

0.73

1.19

1.17

1.04

0.91

1.82

1.36

1.27

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00

N

M

L

K

J

I

H

G

F

E

D

C

B

A

Section 3.1: Midstream Oil & Gas (Pipeline)


1ST QUARTILE = 0.73

2ND QUARTILE = 0.89

3RD QUARTILE = 1.19

30 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Midstream Oil & Gas (Pipeline)

BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(14

)


0.37

0.35

0.34

0.25

0.48

0.44

0.40

0.79

0.74

0.66

0.52

1.08

0.88

0.81

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20

N

M

L

J

K

I

H

G

F

D

E

C

B

A



1ST QUARTILE = 0.37

2ND QUARTILE = 0.50

3RD QUARTILE = 0.79


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(14

)


0.19

0.18

0.15

0.12

0.23

0.21

0.20

0.38

0.35

0.34

0.27

0.50

0.43

0.43

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.55

N

M

J

I

L

K

H

F

G

D

C

E

B

A



1ST QUARTILE = 0.19

2ND QUARTILE = 0.25

3RD QUARTILE = 0.38


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(14

)


3.49

2.34

1.49

4.47

4.46

4.44

4.19

6.43

6.12

5.95

5.47

10.12

8.67

7.80

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00 10.00 11.00

D

I

E

J

H

M

K

F

B

G

L

A

C

N


Fatality Rate

1ST QUARTILE = 4.19

2ND QUARTILE = 4.97

3RD QUARTILE = 6.43


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(14

)

NUMBER OF DAYS

11.00

10.68

9.64

9.07

13.90

13.70

13.40

16.45

15.64

15.64

14.18

19.01

18.08

17.39

0.00 2.00 4.00 6.00 8.00 10.00 12.00 14.00 16.00 18.00 20.00 22.00

B

I

D

F

J

A

H

K

E

M

L

G

N

C







BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(14

)


0.652

0.643

0.641

0.639

0.685

0.661

0.653

0.717

0.702

0.696

0.691

0.751

0.750

0.735

0.50 0.60 0.70 0.80

J

I

M

C

N

H

F

K

E

D

L

A

G

B


Experience Modifier





RAT

IO O

F D

AR

T/T

RIR

TR

IRD

AR

T


45%

50%

55%

60%

65%

70%

A B C D E F G H I J K L M N

0.20

0.70

1.20

1.70


0.10

0.50

0.90

1.30



TRIR vs. DART


TRIR

EX

PE

RIE

NC

E M

OD

IFIE

R

AB

C

D

E

F

G

H

I J

K

L

M

N

1ST Q

UA

RTI

LE =

0.7

30

2N

D Q

UA

RTI

LE

= 0.

88

7

3R

D Q

UA

RTI

LE =

1.1

89




0.60

0.65

0.70

0.75

0.80

0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20




TRIR

DA

RT



A

C

D

E

L

B

G

I

J

N

F

H

K

M

0.20

0.30

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90

SIZE OF CONTRACTOR



500+

200–49975–199



Operator Code



Overlap (%) B


0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





2,500+ Employees

A 75-199 70% 2% 4% 9% 33% 22% 11% 10% 5% 3%

B 200-499 71% 2% 9% 14% 36% 17% 10% 4% 5% 4%

C 75-199 41% 3% 6% 11% 24% 18% 16% 12% 9% 1%

D 75-199 73% 2% 8% 17% 35% 18% 8% 3% 5% 6%

E 75-199 38% 5% 5% 20% 24% 21% 15% 5% 2% 4%

F 500+ 55% 4% 7% 18% 36% 14% 11% 5% 3% 3%

G 200-499 40% 2% 8% 19% 33% 19% 6% 5% 3% 4%

H 500+ 58% 3% 7% 17% 33% 15% 12% 4% 4% 4%

I 200-499 91% 6% 9% 12% 29% 17% 12% 7% 5% 4%

J 200-499 56% 3% 7% 19% 34% 17% 10% 5% 3% 3%

K 500+ 37% 4% 5% 17% 29% 17% 12% 7% 6% 4%

L 75-199 40% 2% 5% 12% 24% 15% 12% 14% 9% 7%

M 500+ 54% 6% 8% 17% 30% 15% 9% 7% 5% 3%

N 200-499 26% 5% 8% 16% 33% 14% 9% 7% 4% 2%





Section 4

Construction and Facilities Management*




4.4 Fatality Rate ...............................................................................................................................................45



4.7 TRIR vs. DART ............................................................................................................................................48




*Facilities Management includes both Contractor Operator and Hiring Client customers

41ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Construction and Facilities Management


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

AN

D H

IRIN

G C

LIE

NT

S (1

2)

0.80

0.73

0.46

1.38

1.14

1.02

1.85

1.74

1.72

2.44

2.18

1.85

0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60 1.80 2.00 2.20 2.40 2.60

L

K

J

I

H

G

F

E

D

C

B

A

Section 4.1: Construction and Facilities Management


1ST QUARTILE = 0.91

2ND QUARTILE = 1.55

3RD QUARTILE = 1.85

42 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Construction and Facilities Management

BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

AN

D H

IRIN

G C

LIE

NT

S (1

2)




0.46

0.40

0.20

0.81

0.70

0.55

1.14

1.11

1.09

1.59

1.36

1.23

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70

L

K

J

I

H

G

F

E

D

C

B

A

1ST QUARTILE = 0.50

2ND QUARTILE = 0.95

3RD QUARTILE = 1.18


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

AN

D H

IRIN

G C

LIE

NT

S (1

2)


0.21

0.20

0.08

0.38

0.34

0.31

0.58

0.49

0.46

0.76

0.72

0.66

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.55 0.60 0.65 0.70 0.75 0.80

K

L

J

I

H

G

E

F

D

C

B

A



1ST QUARTILE = 0.26

2ND QUARTILE = 0.42

3RD QUARTILE = 0.62


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

AN

D H

IRIN

G C

LIE

NT

S (1

2)


2.83

2.51

2.28

3.84

3.73

3.10

5.69

4.61

4.41

10.12

6.93

5.72

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00 10.00 11.00

B

H

C

F

G

K

E

A

L

J

I

D


Fatality Rate

1ST QUARTILE = 2.96

2ND QUARTILE = 4.12

3RD QUARTILE = 5.71


BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

AN

D H

IRIN

G C

LIE

NT

S (1

2)

NUMBER OF DAYS

9.48

9.14

7.72

10.16

10.07

9.60

15.25

11.42

10.81

17.39

16.86

16.05

0.00 2.00 4.00 6.00 8.00 10.00 12.00 14.00 16.00 18.00 20.00

B

C

D

K

I

E

L

H

A

J

G

F



1ST QUARTILE = 9.54




BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

AN

D H

IRIN

G C

LIE

NT

S (1

2)


0.653

0.651

0.590

0.689

0.664

0.654

0.708

0.698

0.697

0.836

0.777

0.730

0.50 0.60 0.70 0.80 0.90

K

D

I

L

H

G

C

J

E

B

F

A


Experience Modifier





RAT

IO O

F D

AR

T/T

RIR

TR

IRD

AR

T


40%

45%

50%

55%

60%

65%

70%

A B C D E F G H I J K L

0.20

0.70

1.20

1.70

2.20


0.10

0.50

0.90

1.30

1.70



TRIR vs. DART


TRIR

EX

PE

RIE

NC

E M

OD

IFIE

R

A

B

C

D

E F

G H

I

J

K

L

1ST Q

UA

RTI

LE =

0.9

10

2N

D Q

UA

RTI

LE

= 1.

548

3R

D Q

UA

RTI

LE =

1.8

48




0.50

0.55

0.60

0.65

0.70

0.75

0.80

0.85

0.90

0.40 0.60 0.80 1.00 1.20 1.40 1.60 1.80 2.00 2.20 2.40 2.60 2.80




TRIR

DA

RT

TRIR

DA

RT



D

F

L

A

B

GH

J

K

C

E

I

0.10

0.20

0.30

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

1.30

1.40

1.50

1.60

1.70

0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20 2.30 2.40 2.50

SIZE OF CONTRACTOR OPERATOR

OR HIRING CLIENT BY NUMBER OF


300+

150-29975–149


Peer Group Contractor Operator or Hiring Client

Code



Overlap (%) B


0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





2,500+ Employees

A 150-299 50% 2% 3% 14% 25% 14% 15% 9% 8% 10%

B 150-299 51% 2% 8% 17% 35% 18% 8% 3% 5% 6%

C 300+ 29% 4% 9% 16% 35% 16% 5% 7% 4% 4%

D 75-149 50% 1% 4% 13% 26% 21% 9% 8% 11% 7%

E 300+ 27% 2% 3% 8% 25% 22% 14% 10% 9% 6%

F 75-149 60% 0% 4% 11% 38% 20% 13% 4% 6% 6%

G 150-299 55% 5% 2% 9% 36% 15% 9% 12% 6% 6%

H 150-299 34% 4% 7% 16% 31% 13% 7% 8% 8% 7%

I 300+ 19% 5% 8% 17% 33% 15% 8% 6% 5% 4%

J 150-299 58% 3% 6% 10% 21% 13% 15% 11% 8% 14%

K 150-299 69% 5% 4% 8% 38% 14% 7% 8% 5% 11%

L 75-149 58% 1% 1% 10% 27% 18% 12% 10% 6% 15%



A) Total Number of Contractors: Based on data from contractors who have submitted 2015 OSHA forms. B) Contractor Connection Overlap (%): For a given Contractor Operator or Hiring Client, the percentage of its contractors who are connected to at least one other Contractor Operator or Hiring Client in the peer group. C) Employee Count Distribution (%): For a given Contractor Operator or Hiring Client, the distribution of contractor size as measured by the number of employees within the specified range.


Section 5

Cross-Industry Summary




5.4 Fatality Rate ...............................................................................................................................................57



53ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Cross-Industry Summary


IND

US

TR

Y

0.97

1.12

1.16

1.25

1.27

1.72

0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60 1.80 2.00


Construction


Downstream Oil & Gas (Refining)


Facilities Management

Section 5.1: Cross-Industry Summary


54 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Cross-Industry Summary

IND

US

TR

Y


0.59

0.68

0.69

0.79

0.79

1.06

0.00 0.20 0.40 0.60 0.80 1.00 1.20


Construction









IND

US

TR

Y

0.28

0.36

0.34

0.43

0.38

0.54

0.00 0.10 0.20 0.30 0.40 0.50 0.60


Construction








IND

US

TR

Y



Fatality Rate

0.00 1.00 2.00 3.00 4.00 5.00 6.00

2.78

4.29

4.46

4.63

5.08

3.14


Construction






IND

US

TR

Y

NUMBER OF DAYS

12.64

11.59

13.03

11.34

13.42

11.51

10.00 10.50 11.00 11.50 12.00 12.50 13.00 13.50 14.00


Construction








IND

US

TR

Y


0.683

0.663

0.708

0.694

0.727

0.754

0.60 0.62 0.64 0.66 0.68 0.70 0.72 0.74 0.76 0.78


Construction






Experience Modifier


Appendices

Definitions ...................................................................................................................................................................62

Incident Rate Calculations ................................................................................................................................63

Analysis Procedure Summary .........................................................................................................................66

Data Interpretation ................................................................................................................................................67

61ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Appendices

Appendix I

Definitions

1. ISN Industry Classifications: Industry classifications organize companies into industrial groupings based on similar markets, products or services. A contractor’s industry grouping is based on its respective Contractor Operator’s industry classification.

2. Peer Group: A group of at least eight Contractor Operators each with 75 contractors or more that belong to the same industry classification. Each Contractor Operator has to have been a subscriber to ISNetworld for at least one year prior to the date of report generation.

3. Recordable Injury and Illness: An occupational injury or illness that requires medical treatment more than simple first aid and must be recorded and reported under the U.S. Occupational Safety and Health Administration (OSHA) record keeping requirements. See 29 CFR Part 1904* for OSHA record keeping requirements and definitions.

4. Days Away Injury and Illness: A recordable injury or illness resulting in one or more days away from work.

5. Restricted Activity Injury and Illness: A recordable injury or illness resulting in restrictions or limitations on an injured worker’s work activities.

6. Job Transfer Injury and Illness: A recordable injury or illness necessitating the transfer of an injured worker to a different job.

7. Quartile: In descriptive statistics, the quartiles of a set of values are the three points that divide the data set into four equal groups, each representing a fourth of the data set being sampled. The second quartile is the same as the median.

8. Incident Severity (In Days): Average number of days away from work as a result of each recordable injury or illness.

9. Experience Modifier: A variable incorporated in the calculation of an insured’s Workers’ Compensation premium used to represent the loss history of a company’s work-related claims. The Experience Modifier is calculated by a rating bureau using data submitted by the insured’s Workers’ Compensation carrier. An Experience Modifier of 1.0 is considered the industry average. An Experience Modifier that is greater than 1.0 indicates the company has a loss history higher than the industry average, and an Experience Modifier less than 1.0 indicates the company has a loss history below the industry average.

*http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_part_number=1904

62 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Appendix I

http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_part_number=1904

Appendix II

Incident Rate Calculations

All data used in this report is obtained directly from contractors who are connected to at least one U.S. Contractor Operator site. The information is gathered from the contractor companies’ OSHA 300 and 300A forms and is reviewed by the ISN Review and Verification Services (RAVS) team.

1. Incident Rate Calculations for Individual Contractors

1.1 Total Recordable Incident Rate [TRIR] represents the number of record-able injuries and illnesses per 100 full-time workers and is calculated as:

TRIR = (N/EH) x 200,000

Where: N = Total number of recordable injuries and illnesses. EH = Total exposure hours, i.e. total hours worked by all employees during the calendar year. 200,000 = Base for 100 equivalent full-time workers (working 40 hours per week, 50 weeks per year).

1.2 Days Away, Restricted Activity or Job Transfer Incident Rate [DART] rep-resents the number of recordable nonfatal injuries and illnesses resulting in days away from work, restricted activity or job transfer per 100 full-time workers and is calculated as:

DART = [(NDAFW + NDRAJT)/EH] x 200,000

Where: NDAFW = Total number of nonfatal recordable injuries and illnesses resulting in days away from work. NDRAJT = Total number of nonfatal recordable injuries and illnesses resulting in restricted activity or job transfer. EH = Total exposure hours, i.e. total hours worked by all employees during the calendar year. 200,000 = Base for 100 equivalent full-time workers (working 40 hours per week, 50 weeks per year).

1.3 Lost Time Case Rate [LTC] represents the number of recordable nonfatal injuries and illnesses resulting in days away from work per 100 full-time workers and is calculated as:

LTC = (NDAFW/EH) x 200,000

Where: NDAFW = Total number of nonfatal recordable injuries and illnesses resulting in days away from work. EH = Total exposure hours, i.e. total hours worked by all employees during the calendar year. 200,000 = Base for 100 equivalent full-time workers (working 40 hours per week, 50 weeks per year).

63ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Appendix II

Appendix II


1.4 Fatality Rate represents the number of fatal work injuries per 100,000 full-time workers and is calculated as:

Fatality Rate = (NFATAL/EH) x 200,000,000

Where: NFATAL = Total number of fatal work injuries. EH = Total exposure hours, i.e. total hours worked by all employees during the calendar year. 200,000,000 = Base for 100,000 equivalent full-time workers (working 40 hours per week, 50 weeks per year).

1.5 Incident Severity (In Days) represents the number of days away from work per recordable incident and is calculated as:

Incident Severity (In Days) = (NDAYS/N)

Where: NDAYS = Total number of days away from work. N = Total number of recordable injuries and illnesses.

2. Incident Rate Calculations for Groups of Contractors (per Contractor Operator)

2.1 TRIR, DART, LTC and Fatality Rate are calculated by summing the exposure hours and number of injuries and illnesses across all contractors in the group before computing the rate. The rate calculations for a group of contractors will be:

RATE = (∑i N/∑i EH) x BASE INTEGER

Where: RATE = One of the four rates presented in section 1 (TRIR, DART, LTC or Fatality Rate) that represents an exposure hour weighted rate. ∑i N=N1+ N2+...+Nn, where N* is equal to the total number of recordable injuries and illnesses for a contractor, and the summation formula is the sum of the values of the n contractors in the group (i.e. the sum of the total number of recordable injuries and illnesses across all contractors in the group). ∑i EH= EH1+ EH2+...+ EHn, where EH is equal to the total exposure hours for a contractor, and the summation formula is the sum of the values of the n contractors in the group (i.e. the sum of the total exposure hours across all contractors in the group). BASE INTEGER = 200,000 for TRIR, DART, LTC calculations and 200,000,000 for the Fatality Rate calculation.

* Includes only the injuries and illnesses used to calculate the specified rate: for TRIR, N is the total number of injuries and illnesses; for DART, N is the total number of nonfatal injuries and illnesses resulting in days away from work plus the total number of nonfatal injuries and illnesses resulting in restricted activity or job transfer; for LTC Rate, N is the total number of nonfatal injuries and illnesses resulting in days away from work; for Fatality Rate, N is the total number of fatal work injuries.

64 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Appendix II

Appendix II


2.2 Incident Severity (In Days) is calculated by summing the number of days away from work and number of total recordable cases across all contrac-tors in the group before computing the rate. The rate calculation for a group of contractors will be:

Incident Severity (In Days) = (∑i NDAYS)/(∑i N)

Where: ∑i NDAYS = The sum of the total number of days away from work across all contractors in the group. ∑i N = The sum of the total number of recordable injuries and illnesses across all contractors in the group.

2.3 Experience Modifier is calculated as the exposure hours weighted Experience Modifier. The rate calculation for a group of contractors will be:

Experience Modifier = ∑[(EHi /∑iEH) x Experience Modifieri]

Where: EHi

= The total exposure hours for a contractor. ∑i

EH = The sum of the total exposure hours across all contractors in the group. EHi

/∑i EH = Weight of a contractor’s Experience Modifier by the total

exposure hours. Experience Modifieri = The Experience Modifier for a contractor.

65ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Appendix II

Appendix III

Analysis Procedure Summary

1. Data Cleaning and Preparation

1.1 Remove records in which the total number of exposure hours or the average number of employees is missing or equal to zero.

1.2 Identify invalid records due to missing data (such as missing Total Number of Recordable Injuries and Illnesses) for each Incident Rate and Experience Modifier calculation.

1.3 Remove records in which Exposure Hours (EH) per employee are fewer than 250 or more than 8,000 for the offshore industry. Remove records in which Exposure Hours (EH) per employee are fewer than 250 or more than 5,000 for all other industries.

1.4 For each valid record, calculate Incident Rates and Experience Modifier according to the formulas for individual contractors in Appendix II.

2. Injury and Illness Rates, Fatality Rate, Incident Severity (In Days) and Experience Modifier for each Contractor Operator in the Same Industry

2.1 Identify each contractor’s industry classifications by the Contractor Operators’ sites it is connected to.

2.2 For each industry (peer group), calculate Injury and Illness Rates, Fatality Rate, Incident Severity (In Days) and Experience Modifier for each

Contractor Operator within the same industry according to the formulas for groups of contractors in Appendix II.

2.3 Remove Contractor Operators who have fewer than 75 contractors or have less than one year of membership in ISNetworld.

2.4 Disregard the industries in which there are fewer than eight Contractor Operators.

2.5 Assign letters in an alphabetical order (A–Z) to Contractor Operators within each industry peer group based on the TRIR ranking. Letters are assigned to anonymize the benchmarking information. The Contractor Operator with the lowest TRIR among the peer group is assigned with the letter A.

3. Injury and Illness Rates, Fatality Rate, Incident Severity (In Days) and Experience Modifier for Cross-Industry Comparisons

3.1 Identify each contractor’s industry classifications by the Contractor Operators’ sites it is connected to.

3.2 For each industry, calculate Injury and Illness Rates, Fatality Rate, Incident Severity (In Days) and Experience Modifier across all suncontractors according to the formulas for groups of contractors in Appendix II.

3.3 For cross industry comparisons, disregard the industries in which there are fewer than three Contractor Operators or fewer than 500 contractors.

66 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Appendix III

Appendix IV

Data Interpretation: Peer Group Quartile Comparison




BE

NC

HM

AR

KIN

G C

ON

TR

AC

TOR

OP

ER

ATO

RS

(10

)

1.16

1.04

0.83

1.36

1.19

1.62

1.48

1.37

2.03

2.00

0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60 1.80 2.00 2.20

J

I

H

G

F

E

D

C

B

A

1ST QUARTILE = 1.16

2ND QUARTILE = 1.37

3RD QUARTILE = 1.62

Industry Identifier: Reference Table of Contents for desired peer group industry section

Key Performance Indicator: Outlines the key performance metric covered by the graph; reference Appendix III for Analysis Procedure Summary

Contractor Operator Labels: Each letter represents a Contractor Operator in the peer group industry

Incident Rate Metric: Reference Appendix II for applicable incident rate calculation and definition

Contractor Operator Metric Values: Plotted horizontally and sorted by ascending values

Industry Quartile Labels: Thresholds divide the distribution of metric values into four groups

67ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Appendix IV

Appendix IV

Data Interpretation: Peer Group TRIR, DART, and Size of Contractor Operator Comparison

Industry Identifier: Reference Table of Contents for desired peer group industry section

Key Performance Indicator: Reference Appendix III for applicable Analysis Procedure Summary

DART Metric: Reference Appendix II for DART calculation and definition

TRIR Metric: Reference Appendix II for TRIR calculation and definition

Contractor Operator Metric Values: Plotted according to metric values and marked according to legend

Size of Contractor Operator Legend: Marks identify connected contractor count ranges



TRIR

DA

RT

BC

F

G

I

J

A

D

E

H

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

1.30

1.40

1.50

0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20

SIZE OF CONTRACTOR



300+75–299

68 ISN.comContractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Appendix IV

Additional ISN Publications

white papers

Authored by industry experts, ISN white papers provide a helpful resource to both Hiring Clients and contractor companies and address industry best practices in training, insurance compliance and contractor management.

benchmarking reports

ISN benchmarking reports deliver analyses of health and safety performance and insurance data across capital-intensive industries, allowing Hiring Clients and contractor companies to assess how their performance compares to that of their industry peers.

case studies

ISN produces case studies that use measurable data to demonstrate how ISNetworld addresses common challenges for both Hiring Clients and contractor companies.

To request a copy of these publications, visit www.isn.com/publications.aspx.

69ISN.com Contractor Performance Benchmarking by Contractor Operator, U.S., 2015 Data // Additional ISN Publications

https://www.isnetworld.com/publications.aspx

for more information, visit:

Main: +1 214 303 4900

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