An introduction to your speakers - Thomsons Online Benefits · Market leading brands. SHS...
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Transcript of An introduction to your speakers - Thomsons Online Benefits · Market leading brands. SHS...
An introduction to your speakers
Guy Clarkson Account Director
John Mayor Head of Reward Danone Nutricia
Agenda
The Global Benefits Software Market
Typical Challenges and Objectives
Country Prioritisation & Building the Business Case
‘The Project’
What does success look like?
Key Takeaways
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Market adoption of global benefits software
The Global Benefits Market
Early Adopters Early Majority Late Majority Laggard Sceptics
Supporting Survey Evidence (1)
Supporting Survey Evidence (2)
UK and Ireland Overview
Our UK and Ireland population (Jan 2017)
6 locations, 5 legal entities, 5 business units.
Market leading brands. SHS International Ltd,
Liverpool.
CBU: Nutricia Liverpool
329 employees
Nutricia Ltd, Chiswick.
CBU: Danone Early Life
Nutrition
221 employees
Nutricia Ltd, Trowbridge.
CBU: Advanced Medical
Nutrition
523 employees
Danone Ltd, Chiswick.
CBU: Danone Dairy
113 employees
Danone Waters Ltd,
Chiswick.
CBU: Danone Waters
74 employees
Danone Shared Services
CBU: Danone Holdings
73 employees
Nutricia Ltd, Chiswick.
CBU: Advanced Medical
Nutrition
23 employees
Nutricia Ltd, Dublin.
CBU: Danone Early Life Nutrition
85 employees
Danone Ltd, Dublin.
CBU: Danone Dairy
15 employees
Nutricia Ltd, Dublin.
CBU: Advanced Medical Nutrition
52 employees
Nutricia Ltd, Wexford.
CBU: Early Life Nutrition
210 employees
Nutricia Ltd, Macroom.
CBU: Early Life Nutrition Nutrition
178 employees
Danone Shared Services
CBU: Danone Holdings
54 employees
April 2011 April 2012 April 2013 April 2014 April 2015
Trowbridge
Ealing
Benefits:
Pension:
IFA:
Benefits:
Pension::
Trowbridge
Ealing
Shared
Benefits:
Pension:
IFA:
Pension::
Payroll
In-house 2 FTE
Payroll
Outsourced
Payroll
Outsourced
Payroll
In-house 2 FTE Shared
Benefits:
Pension:
Payroll:
Taxation:
Shared
Benefits:
Pension:
Payroll:
Taxation:
Shared
Benefits:
Pension:
Payroll:
Taxation:
Fleet:
Fleet: Fleet:
Fleet: Fleet:
September 2016
Considerations / prioritisation
Headcount Benefit Spend
Competitive Market
Volume of Benefit
Transactions
Market Segmentation
Market Segmentation
Market Segmentation
Building the Business Case
One Danone HR: A new ambition
Our people ambition
Leveraging
our scale and
expertise
Evolution
vs.
Revolution
Building new
competencies
Leading CPG
in
UK/Ireland
Leading cluster
in
Europe
To develop the talent of all our Danoners to deliver our growth agenda
Building the business case - 4 pillars
Control Costs Manage Risk Automate Admin Increase Engagement
Project Observations and Top Tips
Top Tips
Gain early local stakeholder buy in, meet them face to face
Establish and communicate common objectives across the wider teams
Ensure there is sufficient local resource capacity to support the project
Include local providers to capture local nuances
Review the employee data quality early in the project to identify any challenges
Leverage Thomsons’ prior knowledge of working with local providers
Success for Danone
Success for Danone
Use of consistent tools across our cluster, supporting the ‘One Danone’ message
Total Reward Statements to help educate the Dublin population
Consistent approach to data management through system integration
16 week project delivery
Phase 2 will see MyReward launched to Danone’s remaining employees in Ireland
Benefits software enhances everybody’s role
Move from… …To
Benefit Team Tactical, manual administration Determining how to get the best outcome
from spend to meet strategic objectives
Employees Move from confusion and
frustration
A consumer grade experience enabling
them to achieve the best outcome from
their benefits
Consultants Recommendations based on
market practice
Value added advice and insights to meet
business goals using accurate, real time
and predictive data
Brokers Seeking lowest financially sound
premium cost
Supports in market advisors on design,
financial/claims/vendor management
Vendors Duplicative, manual administration Accessing accurate data, reducing errors
and accelerating the enrolment process
Thinking globally, acting locally
Darwin Control Centre (for benefits administration)
Darwin Reward Centre (for employee)
Total Reward
Benefits
Manager
Retirement
Planner
UK
Total Reward
Benefits
Manager
Ireland
Total Reward
Benefits
Manager
India
Reimbursement
Manager
Total Reward
Sweden
Key Takeaways
Bite sized chunks, it is okay to think big but start small
Country prioritisation considerations will help you build the business case
Leverage Thomsons’ experience
Measure success in hitting milestones, this will support future business cases
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