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An Integrative e-Business Platform An Integrative e-Business Platform of the Logistics Industryof the Logistics Industry
Center of Cyber LogisticsThe Chinese University of Hong Kong
&
City University of Hong Kong
An e-Platform is a virtual place/space that facilitates business activities of biztizens online
An Information Exchange Platform is an e-Platform where information exchange is enabled indiscreetly.
A Collaboration Platform is an e-Platform where omni-interactions is enabled for collaborative trading activities
A Management Platform is an e-Platform where activities of business process are managed
A Decision Support Platform is an e-Platform where decision process is enabled for omni-participants
A Typical Logistics ProcessA Typical Logistics Process
Shipper Forwarder
1. Request for Quote
2. Quotation
3. Purchase Order
4. P. O. Confirmation
5. Shipper Order/Instr.+ Invoice+ Packing List
6. Ship Order/ Instr.
11. Pre-alert / Arrival Notice
7b. Shipping Order Cycle (S/O, BoL)
7a. Ship Instr. Cycle
8. Gate-out/gate-in
10. Bay Plan
13. Payment Order
14. Remittance
15. Import documents
16. Proof ofDelivery
9. Bay Plan
Capture gate movement
(gate-out/in)
Capture gate movement
12. Export documents
12. Gate-in/ gate-out
5. Shipper Order / Instr.+ Invoice
7a. Manifest
7a. Manifest 7a. Manifest
Source: John Hammond, SCB
A Typical Logistics ProcessA Typical Logistics Process
Shipper Forwarder
1. Request for Quote
2. Quotation
3. Purchase Order
4. P. O. Confirmation
5. Shipper Order/Instr.+ Invoice+ Packing List
6. Ship Order/ Instr.
11. Pre-alert / Arrival Notice
7b. Shipping Order Cycle (S/O, BoL)
7a. Ship Instr. Cycle
8. Gate-out/gate-in
10. Bay Plan
13. Payment Order
14. Remittance
15. Import documents
16. Proof ofDelivery
9. Bay Plan
Capture gate movement
(gate-out/in)
Capture gate movement
12. Export documents
12. Gate-in/ gate-out
5. Shipper Order / Instr.+ Invoice
7a. Manifest
7a. Manifest 7a. Manifest
Source: John Hammond, SCB
DemonstrationDemonstration
Case Study– Background– ePlatform Role– Benefits of using ePlatform
ePlatform Demonstration
Case StudyCase Study
CaseShipper
Name: Alex (Logistics Manager)
Company: ABC Toys Company
Logistic Service Provider
Name: Perry (Business Development Manager)
Company: XYZ Warehouse Company
Case BackgroundCase Background
On Strike
Case BackgroundCase Background
CCL ePlatform
A Simple ViewA Simple View
TruckWarehousePackaging Airline
A chain of interrelated logistics A chain of interrelated logistics processes – a logistics chainprocesses – a logistics chain
Job
ePlatform RoleePlatform Role
PerryAlex
WarehouseAirline
Packaging
Truck
Shipper
David
Mary
Peter
Post Cargo InformationPost Cargo Information
Post
Alex
New CargoNew Cargo
Perry
Plan Logistics ChainPlan Logistics Chain
Perry
Alliance with other PartnerAlliance with other Partner
Perry
Optimize the JobsOptimize the Jobs
Integration in the same job – e.g Photocopy with Packaging Service
+ TruckWarehouse
v.s
Warehouse Truck
Optimize the JobsOptimize the Jobs
Consolidation on different jobs – e.g 5 People to take a Taxi
v.s+Job A Job B Job A + B
Bid the CargoBid the Cargo
Perry
Document ExchangeDocument Exchange
DocumentTemplates
Database ee-Government
Shipper
LogisticsPartners
FinancialInstitutions
e-Document
In different formats:• PDF• Word• Excel• XML
SummarySummary
TruckWarehousePackaging Airline
Job
e-Business (Design & Manage)
e-Commerce (Trade)•Bidding•Cargo Posting•Virtual Market
•Optimization•Document Exchange•Design Logistics Chain
Benefits of using ePlatformBenefits of using ePlatformShipper (Alex) LSP (Perry)
Find logistics needs easily
More Logistics ChoicesObtain very competitive price
Save MoneyFill the required document automatically
Save Time
Find shippers easily
More Business OpportunitiesFind other partner to help easily
Reduce Cost Fill the required document automatically
Save Time
In FutureIn Future
New market explorationVirtual integrationNew business concept & model
ePlatformePlatform
New Era for OnlineOnline GlobalGlobal Logistics IntegrationIntegration & ManagementManagement
ePlatform DemonstrationePlatform Demonstration
CCL WebsiteCCL Website((ccl.baf.cuhk.edu.hkccl.baf.cuhk.edu.hk or or wwww.ccl.cityu.edu.hkww.ccl.cityu.edu.hk))
E-business Platform– E-commerce
TradeCollaboration
– E-business ManagementDesign – Logistics ChainManagement of business processes
An Integrative e-Business Platform An Integrative e-Business Platform (ePlatform)(ePlatform)
Digital Trade & Transportation Digital Trade & Transportation Network (DTTN)Network (DTTN)
Dec-2000: McClier Report, commissioned by the Hong Kong Port and Maritime Board
Dec-2001: LOGSCOUNCIL (The Hong Kong Logistics Development Council)
Mar-2002: Consultancy – seven working papers to map out the development approach to create DTTN
Nov-2002: Final Report (Jan. 2003) May-2003: 3 contenders for the implementation and
operator of DTTN
Functional SpecFunctional Spec
Electronic message routing servicesData inheritance servicesElectronic message transformation servicesInformation security servicesStatistical and analytical reporting servicesPortal services
DifficultiesDifficultiesBusiness Model
– Neutrality– Institutional Models: government-led, community-
based company, commercial entityManagement Structure
– Standards & Protocols monitoring– Timely inclusion of new & updated standards &
protocols– Cooperate with China