An Innovative Approach to Managing Diabetes in a Large Public Health System

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An Innovative Approach to Managing Diabetes in a Large Public Health System Donna J. Calvin, PhD, FNP-BC, CNN Post Doctoral Research Associate University of Illinois at Chicago College of Nursing Department of Health Systems Science October 29, 2012

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An Innovative Approach to Managing Diabetes in a Large Public Health System. Donna J. Calvin, PhD, FNP-BC, CNN Post Doctoral Research Associate University of Illinois at Chicago College of Nursing Department of Health Systems Science October 29, 2012. Fantus Clinic. Oak Forest Hospital. - PowerPoint PPT Presentation

Transcript of An Innovative Approach to Managing Diabetes in a Large Public Health System

Page 1: An Innovative Approach to Managing Diabetes in a Large Public Health System

An Innovative Approach to Managing Diabetes in a Large Public Health

SystemDonna J. Calvin, PhD, FNP-BC, CNN

Post Doctoral Research AssociateUniversity of Illinois at ChicagoCollege of NursingDepartment of Health Systems ScienceOctober 29, 2012

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Oak Forest Hospital Fantus Clinic

Woodlawn Health CenterEnglewood Health Center

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Background

0% 5% 10% 15% 20%

African Americans

Hispanics

Whites

US

Disparity in the Prevalence of Diabetes in Chicago

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Background

Chicago Diabetes Death Rates

per 100,000

CDPH, 2004

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Background

Chicago Plan for Public Health System Improvement, 2012-2016

Diabetes Hospitalizations by Chicago Zip Codes,

2007

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Access

Cultural incongruence

Lack of knowledge - Provider - Patient

Background

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United States

13 millionMean A1C 7.6%50% < 725% > 9.0

Chicago-County Clinics

40,000 Mean A1C 8.8% 18% < 7.0% 60% > 9.5%

2001 data

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PurposeTo determine the impact of a system-level quality assurance program aimed to improve diabetes outcomes among an urban minority population.

GoalReduce the average blood glucose level (A1C) among a low income, predominately African American and Hispanic population.

Optimal HbA1c (A1C) <7.0 %

A measure of chronic glucose control, and reflects the

prevailing level of glycemia over the past three months.

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Cost of managing diabetes:$174 billion total

$116 billion medical expenditures

$58 billion in reduced national productivity

Significance

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Benefits of Decreasing A1C by 1%

Significance

14%

Decrease in risk of all Diabetes

complications

40%

Decrease in risk of microvascular

diseases

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Decreasing A1C Prevents:

Blindness

Kidney Failure

Amputation

Significance

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What Should We Do?

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Our Evidence-Based Program

Network Diabetes Program

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Ophthalmologists

Physician/NURSE

Dieticians

Social Worker &Psychologist

Pharmacists

Family/FriendsPodiatrists

Patient

.

Providers

Our Evidence-Based Program

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Our Evidence-Based Program

Motivational interviewing

Apply multidisciplinary approach

ABC goals

Signs, symptoms and treatment of hyper/ hypoglycemia self-management of hypo and hyperglycemia

Glucometer (prepare for testing and action if meter breaks or not functioning)

Provider-Level Strategies: Nurses receive three days of intensive education

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Our Evidence-Based Program

Motivational interviewing - self management

The use of insulin in diabetes management- “Clinical inertia”

Treat to target- Implementing the ABCs of Diabetes

Foot exams

Provider-Level Strategies: Physicians receive two days of intensive education

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Our Evidence-Based Program

Patient-Level Strategies

Multicultural staff provide one-on-one encounters:

Knowledge Test

Basic discussion of diabetes

Review of lab results

Assessment of: dietary habits, lifestyle, psychosocial problems

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Our Evidence-Based Program

Patient-Level Strategies

Adjustment of diabetes medication

Referral to: PCP, ophthalmology, podiatry, social worker and/or psychologist as needed

Appointment to attend diabetes class

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Our Evidence-Based Program

Overview of diabetes

Basic self-management skills

Glucose monitoring

A personal consultation after the group class to discuss concerns and misperceptions

HbA1ccarbohydrates

strokeRetinopathy

Heart disease

Foot care

ESRD

Eating out

Diabetes Class (Spanish & English)

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Our Evidence-Based Program

Nurses

Physicians

ABC goals implementations throughout system

Annual Update

“Sugar Beat,” a quarterly diabetes publications with updates in diabetes management

System-Wide Activities

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Results

18.181.9

Mean A1C:7.8%

48.2 51.8

< 7%

Mean A1C: 8.8%

> 7%

A1C

2001

System-Level Data

2008

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Results

31%69%

78% 22%

System-Level DataA1C over 9.5%

2001 2008

< 9.5> 9.5

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12 Wk 26 Wk7.5

8

8.5

9

9.5

109.84 9.81

8.54

8.71

A1c_first A1c_lastN=5,922

NDP Data - More Complex PatientsCrossectional Analysis 2001-2012

ResultsA

1C

N=4,589

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Summary of QA Program

Our Evidence-based Program is Effective:

Meeting national goals

American Diabetes Association (ADA) recognition

Continuity of care

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Future Directions

Lifestyle Center

Last chance clinic

Diabetes Group visits

Collect and analyze data to determine what aspect of our program has the greatest impact

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Elements of the Program

Treating difficult patients

Enhancing provider’s skills

Uniform management in the system (ABC)

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Thank You!

Model for other publicly financed primary health

care systems

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Thank You!

Questions?