An Employee Work force connectivity & Learning experience …€¦ · - Approaching - Prospecting...

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An Employee Work force connectivity & Learning experience platform for keeping modern workforces “job ready” and ”up-skilled” all the time..... IconDisprz.com

Transcript of An Employee Work force connectivity & Learning experience …€¦ · - Approaching - Prospecting...

Page 1: An Employee Work force connectivity & Learning experience …€¦ · - Approaching - Prospecting 101, 102, 103 - Sale Presentation - Solution Presenting - Handling Objection 101,

An Employee

Work force connectivity &

Learning experience platform

for keeping modern workforces “job ready” and

”up-skilled” all the time.....

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Market offering of Learning platforms

Learning management system

• ILT - Class room Training

administration

• Compliance training courses

• VILT - Webinar 3rd Party

integration

• UI – Old styled web interface

LMS

Learning experience platform

• MOOC - Content Catalogue

• On-demand learning

• Content recommendations

LXP

Disprz – Work force connectivity & LXP

LMS – Horizontal stack

• Skill mapping - Business unit, role &

designation

• Authoring tool - Short & bite-sized

content

• Business integrations

• Manager workflows

• Reports, analytics & certifications

LXP – Vertical Stack

• Buzz - Work force connectivity tool

• Catalogue of 65,000 + courses

• Web crawler

• Chat-Bots

• AI Based Recommendations

• Social & Peer-based learning

• Leaderboard and gamification

Disprz – LMS Plus LXP

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Enterprise Learning Frontline Readiness

Our 3 Customer Segments

Training & Consulting

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New age hire-to-perform capability building platform

Pre-joining

• Pre-joining engagement

• Know the culture

• Exchange of

information

• Chat-Bot based

Information

First 30/ 60/ 90 days

• Onboarding journey

• Virtual induction

• Industry and company

learning

Ace current role

• Getting the employee job ready quickly

• Role-based Training

• Continuous Skill Development

• Leverage strengths & analyse weaknesses

• Address areas of development

Prepare for next role

• Upskilling and cross-skilling

• Career-path based learning journeys

• First Time Managers

• Promotions & Transfers

• Learning from in-house and industry content

Skill Academies

• Leadership training (based on

management span)

• Targeted skill development

• Six Sigma & other certifications

• Manage and track learning &

Completion

90

Culture of learning

(cross-cutting)

• Skill-based

collaboration

• Tacit knowledge

codification

• Social learning• Gamification

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The problem we solve

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Disprz will power AIA sales agent’s onboarding and agency sales development

Day 1 Virtual induction

After 90 days Agency Sales Development

0-90 days Onboarding

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Senior Executive

7

Employee Persona Skill Mapping

What -Knowledge

- Product Training

- Claim Underwriting

Why - Mindset

- Vision Board Action

- Planning, Step up to Premier

- Purpose of Life Insurance

What - Knowledge

- Introduction to AIA and MDRT

- Sales Compliance

- Compensation

- AIA Products

- Career Path as LP’s

Why - Mindset

- Vision Refresher

- Goal Setting

- Motivation

Onboarding Program

How - Skillset

- Sales Cycle

- Project 100

- iPOS, IKAP, iCare

Nurture Life Program

How - Skillset

- Approaching

- Prospecting 101, 102, 103

- Sale Presentation

- Solution Presenting

- Handling Objection 101, 102, 103

- Closing Technique 101, 102, 103

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VIRTUAL INDUCTION

Engage with sales agents virtually

Acceptance of

Insurance agency

Email access to

the AIA portal /

app

Virtual onboarding

introduction video

Welcome by

Insurance business

heads

Overview on AIA and

working relationship with

agency

Short assessment

on Understanding

of AIA

Overview of

Insurance Product

and Business

verticals

Employee

and Agent Testimonials An overview of AIA

Cambodia

Website / App

access

MICRO-LEARNING VIDEO & VR CONTENT PERSONALIZED

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Agency/ Agents onboarding journey of 30-60-90 Days

Introduction to

AIA and MDRTAIA Products

Career Path as

LP’sSales

ComplianceiPOS, IKOP,

ICare

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Platinum Journey for Sales Agent selling more than USD 5000

0-90 days Onboarding

1 year +Career development

Continuous skill building

Journey Objectives:

1. Retention: Make them feel privileged, Increase loyalty

2. Sell More: Can average increase by a defined target eg: 30% (USD 6,500 from current USD 5,000)

Journey Aspects:● Access to super premium content. Eg:

edX that has certification from US Universities (Premium MOOC)

● 1:1 Personalized coaching and mentoring through well known trainer (Virtual Masterclass)

● Physical workshops (in 5 star hotel), outside country (if possible) including giving awards (Classroom)

● Record Testimonials that should be posted on Buzz (Social)

● Highly interactive digital content like Bandersnatch (Self Paced)

● Regular Games for learning and assessment (Self Paced)

● Once a quarter coffee session with CEO for socializing (Classroom session)

● Access to premium content from Go1 (MOOC)

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Gold Journey for Sales Agent selling USD 3000 to 5000

0-90 days Onboarding

1 year +Career development

Continuous skill building

Journey Objectives:

1. Target to move them to Platinum category

2. Retention

3. Improve Knowledge / Skills

4. Sell more

Journey Aspects:● Access to premium content from Go1

(MOOC)● Group Coaching session through a well

known trainer (Virtual Masterclass)● Physical workshops (in 3-5 star hotel),

including giving awards (Classroom)● Regular learning nuggets on Buzz

(Social)● Digital content in video / flashcard format

(Digital)● Once a quarter, access to games for

learning and assessment (Digital)● Access to web crawler artefacts

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Silver Journey for Sales Agent selling less than USD 3000

0-90 days Onboarding

1 year +Career development

Continuous skill building

Journey Objectives:

1. Target to move them to Gold category

2. Retention

3. Improve Knowledge / Skills

4. Sell more

Journey Aspects:● Access to premium content from Go1

(MOOC)● Regular learning nuggets on Buzz

(Social)● Digital content in video / flashcard format

(Digital)● Once a quarter, access to games for

learning and assessment (Digital)● Access to web crawler artefacts● Monthly classroom session● Monthly Assessment to track

performance

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Combination of e-learning, live webinars and physical class room training sessions and add on of outside content from our Go1 catalogue

Microlearning Classroom Webinar MOOC + Free Content

Curated ContentCoaching and MentoringCreated Content

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Powerful assessment engine supporting different forms of assessment formats

Game-based Assessments MCQ Assessments Action Learning Projects Flash Card Assessments

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The journey shall be also supported with engagement and communication features like Buzz and Announcements

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We shall provide regular follow up communication, email + in-app + bell icon reminders to the agents, this will ensure completion at their end.

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Basis successful completion of onboarding journey, the agents could be issued online certificates

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Multiple reports and analytics structured to get deep insights into completion of learning journeys and direct impact on sales & performance of the AIA agents.

Skill Analytics

Journey Completion Analytics

User Analytics

Content Analytics

Engagement Analytics

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Content Curation based on Skill: AI-powered platform recommends the latest learning courses / articles / videos

FREE CONTENT (Articles & Videos)PAID CONTENT (Digital Courses)

100+ Providers / 60,000+ courses

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The complete platform would be supported by Leaderboard and Gamification

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• Work groups

• Buzz – Post, Share &

Discuss

• Chat – Internal &

External

• Ideas – Constant

Innovation

• Blog – Trends &

insights

Diversified Learning

Experience

Social Learning

& Coaching

AI Recommended

Learning

Business Impact

Analytics

One-stop Content

Solutions

• e-Learning: Self

Paced Bite-sized

Microlearning

• Schedule Live

Webinars with

Trainer

• ILT – Tool to

manage all

Classroom Sessions

• Integrated courses

from Disprz-Go1

Catalogue

• AI-recommended courses

• Chat-bots

• Web crawler

• Gamification & Leaderboard

• Completion ratio analytics

• Content Engagement Analytics

• Skill Gap Analytics

• Certifications

• Content Authoring

Platform

• 65,000 + courses

Catalogue

• Building Customized

Learning Journeys

Friendly features providing clear roadmap for future growth..

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ASocial learning &

Coaching

Chat and ‘Buzz’ around.. Bring

your employees ‘together’

BUZZA unique social learning and engagement tool to post

announcements, share audio / video messages and initiate

forum discussions.

CHATPrivate one-on-one or group chats with team members for

better communication

GAMIFICATION & LEADERBOARDGame-based learning with reward points attached to each

task. Employees with higher reward points rank higher on

the Leaderboard.

IDEASEncourage employees towards participating in the idea pool

BLOGSAllows employees to share knowledge, experiences, etc on

various topics

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When ‘smart’ bots recommend what to learn..

AI RECOMMENDATIONS &

CHAT-BOTSIntelligent learning recommendations

based on learner’s specific competencies

and learning consumption style. The bots

crawls, filters, and recommends suitable

modules / resources from available

repositories across your internal and

external sources

23AAI-recommended

Learning

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ABusiness Impact

Analytics

COMPLETION RATIO

ANALYTICSCompletion ratios to track

the percentage of modules

the learner completes

CONTENT

ENGAGEMENT

ANALYTICSShows the most engaging

content based on avg. time

spent on different modules

SKILL GAP

ANALYTICSMonitor real-time learner

participation & engagement

during a live webinar session

Measuring

performance through

‘Smart’ Analytics

1

8

1

2

9

42

0

6

197

6

103

7

119

8

4513

1

3128

1734

5

2321

4

894

4247

Self-paced

module

VADO

Udemy

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01PLATFORM CONTENT AUTORING

TOOL

03PRODUCTION SERVICES

02DEVELOPMENT SERVICES

HTML DOC

CONVERSION GAME

TEMPLATES

VIDEOS WITH

POP UP

QUESTIONS

FLASH

CARDS

AND

MORE..

AND

MORE..AND

MORE..

AUTHORING

TOOLS

VISUAL

STORYBOARDING

CONTENT

PRODUCTION

TRANSLATION

SERVICES

PROJECT

MANAGEMENT

SME

CONSULTING

VIDEO

PRODUCTION

2D & 2D

ANIMATIONS

EXPLAINER &

TRAINER VIDEO

AContent

Services

MULTIPLE

CHOICE QUIZ

AND

ASSIGNMENT

Leave all your content woes to Disprz..

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PRE-JOINING ENGAGEMENT

Engage with employees even before they join

Acceptance of

offer letter

Email access to

the portal / app

Onboarding

introduction video

Welcome by CHRO

and the business

heads

Group & culture overview

with a message from the

chairman

Short assessment

on group cultureBusiness verticals

overviewEmployee

testimonialsvirtual tour of the

office

Website / App

access

MICRO-LEARNING VIDEO & VR CONTENT PERSONALIZEDIconDisprz.com

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PERSONALIZED 30/60/90-DAY JOURNEY

Learning based on the business interventions

DYNAMIC (REAL-TIME) BUSINESS DRIVEN BLENDED

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ACE CURRENT & FUTURE ROLE

AI-powered skill mapping and recommendations

Skill-based approach

● Functional skills (role-based)

● Leadership skills (management-span

based)

● Behavioural skills (values-based)

● Knowledge areas (industry-based)

● Compliance areas (geography-based)

● Assessment to identify area of strength

& development

AI-powered development journeys

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ONLINE ACADEMIES

Specialized Learning Programs and Certifications

MOOCs COACHING & MENTORING

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CULTURE OF LEARNING

Interventions in the ‘flow of work’

Skill-based communities Gamification Conversational AI

(Language agnostics)

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