An Ecosystem of Shared Value for the Disability Sector Through Training and Mentorship
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Transcript of An Ecosystem of Shared Value for the Disability Sector Through Training and Mentorship
1
An Ecosystem of Shared Value for
the Disability Sector through
Training and Mentorship
Andrew Buay
Vice President
Group Corporate Social Responsibility
& Talent Coach
Presentation at the Inclusive Business Forum, 26 February 2016, Enabling Village, Singapore
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Create a vibrant, diverse and inclusive workforce where the perspectives,
backgrounds and life experiences of our people are valued
Singtel Group Diversity & Inclusion Strategy:
Applies to our workforce and community
Gender Multi-Cultural Multi-Generational Differing Abilities
Our People & Our Workforce
Our Community To enable the inclusion and well-being of people, and help them realise their potential
through our digital technologies and innovative programmes
• Harmony Day
• Cultural Awareness
Programmes
• Working in the region
• ABCN FOCUS –
Mentoring for female
students from
disadvantaged
backgrounds
• Talent pipeline mix
• Women in Leadership
Programme
• Flexible Work
• Childcare
• Optus Indigenous Action
Plan
• ABCN Mentoring
Programmes
• Silver Talent
Programme
• UTES Silver Workforce
Programme
• MA/YL/EL/FL
Programme
• ABCN Mentoring
• Digital Citizenship
• Silver Programme
• Workplace Retrofit
• Skills Development &
Pipeline
• Internship
• Employment
• Singtel EIC
• SBND
• SPED
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Some considerations for Singtel’s closer involvement
in the disability sector
High productivity of persons with disability in AIS
Thailand Contact Centres
Community engagement with NCSS and Comchest to identify
gaps & opportunities
Gap in employable skills and transition to employment
readiness / support
$30m CSR funding of Special Needs Education since
2002
How do we build on STLF foundations?
What role can ICT and innovations
play in complementing
disabilities?
We do not fully understand this
area from an employment perspective
Work capable with disability
18 – 35 Age group
Employed
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Taking a holistic and value-added approach
in our community programmes
Education
Ecosystem
We leverage our digital
technologies, network,
capabilities and skills
PROGRAMMES:
Educational
programmes, resources
and platforms; both
face-to-face and
technology-driven Community Mission
To enable the inclusion and well-being of people, and help them realise their potential through our digital technologies and innovative programmes
Group Community Pillars
Digital
Citizenship &
Online Safety
Inclusion &
Well-being
Company & staff funding (STLF &
yes4Good)
Staff Engagement
(Volunteerism, skilled &
unskilled)
Capability & Competence
Product, Technology
& Innovation
Partners & Associates
What
How
Education &
Employability
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Applying a holistic and value-adding approach to the special needs and
disability sector
Company & staff funding
Staff Engagement Capability & Competence
Product, Technology &
Innovation
Partners & Associates
$1.99m initial funding for Singtel
EIC
IT/Comms Lab AT/IT
Co-Working Space
Comms, Contact Centre & IT Training & Transition
Support
Social Innovation Funding & Incubation for disability sector
Singapore Business Network
on DisAbility
Positive
Action toward
Career
Engagement
Structured mentoring
(WIP)
“Advancing equitable employment opportunities for people with disability, through awareness; shared expertise;
network and resources”
Assistive Technologies
*PACE Mentoring is a programme of the Australian Network on Disability
Disability Mobile
Offerings
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Community & Partner
Engagement
Awareness, Understanding,
Empathy
Develop Competencies &
Pipeline
Employment & Internship
Building a Culture of Inclusion
Advocacy & Change
Early in our journey on disabilties.
Creating a virtuous cycle
• Train-Place Train • Mentorship
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Addressing sector gaps with Train-Place-Train Programme
Issues & Gaps
• Lack of commercial training service providers for targeted skills
• Need to create training relevant to employment with the corporates
• Developing business understanding, support and engagement in the process
Singtel Enabling Innovation Centre:
Train-Place-Train Programme
• Specially developed and funded programme
• E2E training, placement and transition to work support
• Participating corporates and hiring managers
Objectives & Design Principles
Employment: Improve employability of PWDs through skilled training Productivity & Capability: Build up sector stakeholders’ capabilities in AT know-how (e.g. employers, caregivers, allied health workers) Inclusion: Provide a common ground for all to learn and interact
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Potential for Corporate Mentoring support for career and transition to
work support in Singapore
Inside the Workplace: Case Studies of Factors Influencing Engagement of People with Disabilities. Research presented at the Innovative Research on Employer Practices: Improving Employment for People with Disabilities. State of the Science Conference, Washington, D.C., October 22-23, 2013.
Positive Action toward Career Engagement
Some areas covered in PACE Mentoring: • Reviewing resumes and cover letters • Mock interviews • Worksite visits • Networking with other professionals • Navigating organizations • Discussing workplace adjustments • Building confidence • GOAL Development • Career guidance
*PACE Mentoring is a programme of the Australian Network on Disability
Australian Business Community Network: Corporate mentors for youth from vulnerable backgrounds: • Learning & Development • Motivation • Education • Career & Employment • Leadership Development
Disclaimer: This material that follows is a presentation of general background information about Singtel’s activities current at the date of the presentation. The information contained in this document is intended only for use during the presentation and
should not be disseminated or distributed to parties outside the presentation. It is information given in summary form and does not purport to be complete. It is not to be relied upon as advice to investors or potential investors and does not take into
account the investment objectives, financial situation or needs of any particular investor. This material should be considered with professional advice when deciding if an investment is appropriate.
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